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Dell XPS /Dimension Gen 5 Service Manual

Service manual
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See also: Owner's Manual, Product Information Manual
Dell™ Dimension™ XPS Service Manual
Before You Begin
Opening the Computer Cover
Technical Specifications
Advanced Troubleshooting
System Setup Program
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and
Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model WHL
April 2005     Rev. A00
About Your XPS Computer
Removing and Installing Parts
Closing the Computer Cover
Technical Overview
Table of Contents
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Summary of Contents for Dell XPS /Dimension Gen 5

  • Page 1 Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Front View

    Back to Contents Page   About Your XPS Computer Dell™ Dimension™ XPS Service Manual   Front View   Front View (Door Open)   Back View  Front View 1 hard-drive activity The hard-drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a light device such as your CD player is operating.

  • Page 3: Back View

    1 headphone connector Use the headphone connector to attach headphones and most kinds of speakers. 2 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. 3 USB 2.0 connectors Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras.
  • Page 4 It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. TV-OUT connector Connects your computer to a TV. For more information, see "Connecting Two Monitors" in your Owner's Manual. DVI connector If your monitor has a DVI connector, plug it into the DVI connector on the computer.

  • Page 5: Power Lights

    Back to Contents Page   Advanced Troubleshooting Dell™ Dimension™ XPS Service Manual   Power Lights   Diagnostic Lights   Beep Codes   System Messages  Power Lights   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:  If the power light is green and the computer is not responding, see...

  • Page 6: Beep Codes

    One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.    ...

  • Page 7: System Messages

    C: Drive Failure The cache memory is not See "Contacting Dell" in your Owner's Cache Memory operating. Manual for instructions on obtaining Bad, Do Not technical assistance. Enable Cache An error is occurring on the See "Contacting Dell"...
  • Page 8 the system board. to be replaced. DMA 1 Error DMA 2 Error The BIOS cannot communicate Ensure that the floppy drive or the hard FDD Controller with the floppy drive or hard drive is installed correctly in the Failure drive controller. computer and defined correctly in the system setup program.

  • Page 9: Before You Begin

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 10   2. Disconnect any telephone or telecommunication lines from the computer.   3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.  ...

  • Page 11: Opening The Computer Cover

    Back to Contents Page   Opening the Computer Cover Dell™ Dimension™ XPS Service Manual   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.

  • Page 12: Closing The Computer Cover

    Back to Contents Page   Closing the Computer Cover Dell™ Dimension™ XPS Service Manual   1. Ensure that all cables are connected, and fold cables out of the way.   2. Ensure that no tools or extra parts are left inside the computer.  ...

  • Page 13: Removing And Installing Parts

    Back to Contents Page   Removing and Installing Parts Dell™ Dimension™ XPS Service Manual   Memory   Processor   Cards   System Board   Drives   Power Supply   Hard Drive   Front Panel   Floppy Drive   Front LED Board   Media Card Reader (Optional)   Drive Door   CD/DVD Drive   Battery   Processor Airflow Shroud  Memory You can increase your computer memory by installing memory modules on the system board.

  • Page 14: Addressing Memory With 4-Gb Configurations

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.

  • Page 15: Removing Memory

    NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.   5. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  • Page 16: Installing An Expansion Card

      Installing an Expansion Card   1. Follow the procedures in "Before You Begin."   2. Press the lever on the card retention arm and raise the retention arm.   3. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.  ...

  • Page 17: Removing An Expansion Card

      7. Before you lower the retention arm, ensure that:  The tops of all cards and filler brackets are flush with the alignment bar.  The notch in the top of the card or filler bracket fits around the alignment guide.  ...
  • Page 18   5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.

  • Page 19: Drives

      General Installation Guidelines Connect serial ATA hard drives and serial CD/DVD drives to the system board connectors labeled SATA-0, SATA-1, SATA-2, or SATA-3. Connect IDE CD/DVD drives to the connector labeled PRI IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).

  • Page 20: Removing A Hard Drive

      Hard Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.

  • Page 21: Installing A Hard Drive

      5. Press in on the tabs on each side of the drive and slide the drive up and out.   Installing a Hard Drive   1. Unpack the replacement hard drive, and prepare it for installation.   2. Check the documentation for the drive to verify that it is configured for your computer.  ...

  • Page 22: Adding A Second Hard Drive

    See the documentation for your operating system for instructions.   18. Test the hard drive by running the Dell Diagnostics.   19. If the drive you just installed is the primary drive, install your operating system on the hard drive.

  • Page 23: Removing A Floppy Drive

    CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.

  • Page 24: Installing A Floppy Drive

    1. Follow the procedures in "Before You Begin."   2. Disconnect the power and data cables from the back of the floppy drive.   3. Disconnect the other end of the data cable from the system board.   4. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay.  ...

  • Page 25: Removing A Media Card Reader

    See the documentation that came with the drive for instructions on installing any software required for drive operation.   Enter the system setup program and update the appropriate Diskette Drive option.   10. Verify that your computer works correctly by running the Dell Diagnostics.  Media Card Reader (Optional)   Removing a Media Card Reader  ...

  • Page 26: Installing A Media Card Reader

      Close the computer cover.   Installing a Media Card Reader   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.

  • Page 27: Removing A Cd/Dvd Drive

      6. Slide the media card reader into the adapter until the tabs on the rails securely click into position.   7. Connect the internal USB cable to the media card reader   8. Route the USB cable through the cable routing clip.  ...

  • Page 28: Installing A Cd/Dvd Drive

      2. Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the computer cover, contact Dell.   3. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive.

  • Page 29: Removing The Processor Airflow Shroud

    See the documentation that came with the drive for instructions on installing any software required for drive operation.   Enter the system setup program and select the appropriate Drive option.   10. Verify that your computer works correctly by running the Dell Diagnostics.  Processor Airflow Shroud   Removing the Processor Airflow Shroud  ...

  • Page 30: Installing The Processor Airflow Shroud

      Installing the Processor Airflow Shroud   1. Reconnect the cooling fan power cable to the FANREAR connector (see "System Board Components") on the system board.   2. Reconnect the cpu fan power cable to the FANCPU connector (see "System Board Components") on the system board.
  • Page 31 NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink and blower when you install your new processor.

  • Page 32: Installing The Processor

      9. To remove the processor from the socket, lift the processor vertically in one motion. Leave the release lever extended in the release position so that the socket is ready for the new processor.   Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.

  • Page 33: System Board

    If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent.

  • Page 34: Removing The System Board

    Removing the System Board   1. Follow the procedures in "Before You Begin."   2. Open the computer cover.   3. Remove any components that restrict access to the system board.   4. Disconnect all cables from the system board.  ...

  • Page 35: Removing The Power Supply

      7. Connect your computer and devices to electrical outlets, and turn them on.  Power Supply   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components.

  • Page 36: Removing The Front Panel

     Front Panel   CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.  ...

  • Page 37: Removing The Front Led Board

      CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.  ...

  • Page 38: Replacing The Drive Door

      2. Unsnap the top bracket hinge and pull the top of the drive door outward, away from the computer.   3. Lift the bottom bracket hinge away from the computer.   Replacing the Drive Door To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse.

  • Page 39: Replacing The Battery

      2. Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge.   3. Attach the drive door to the computer, starting with the bottom bracket hinge.  Battery   Replacing the Battery  ...
  • Page 40 b.  While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector.   5. Install the new system battery. a.  Support the battery connector by pressing down firmly on the positive side of the connector. b.

  • Page 41: Technical Specifications

    Back to Contents Page   Technical Specifications Dell™ Dimension™ XPS Service Manual   Processor   Connectors   Memory   Controls and Lights    Computer Information   Power   Video   Physical   Expansion Bus   Environmental   Drives  Processor Processor type Intel® Pentium® 4 with HT Technology or dual-core processing   NOTE: Not all Pentium 4 processors support Hyper- Threading technology or dual-core processing.
  • Page 42 connector one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane PCI Express   connector one x4 connector size 98 pins connector data width (maximum) 4 PCI Express lanes PCI Express   connector one x16 connector size 164 pins connector data width (maximum) 16 PCI Express lanes...
  • Page 43 "Changing the Front-Panel Light Color in your Owner's Manual.") Power 460-W DC power supply: Wattage 460 W Heat dissipation 931.2 BTU/hr Voltage (see the safety instructions located in fixed-voltage power supply — 110 V at 50/60 Hz the Product Information Guide for important voltage setting information) manual selection and auto-sensing power supplies —...

  • Page 44: Entering The System Setup Program

     Entering the System Setup Program   1. Turn on (or restart) your computer.   2. When the blue DELL™ logo appears, press  immediately.  If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.
  • Page 45   Boot Sequence NOTE: If you insert a boot device and restart the computer, this option appears in the system setup program menu. To boot from a USB memory device, select the USB device and move it so that it becomes the first device in the list.  ...

  • Page 46: Option Settings

    SERR DMI This field controls the SER DMI message mechanism. Message Load Defaults This option allows you to reset every option back to the way it was when the system left the factory. Event Log Displays error messages that occur along with the date and time they occurred.  ...

  • Page 47: Clearing Forgotten Passwords

      4. Press the spacebar to enable or disable a device (enabled devices have a checkmark).   5. Press plus (+) or minus (–) to move a selected device up or down the list.  Clearing Forgotten Passwords   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.  ...
  • Page 48 c.  Place the jumper plug on pins 2 and 3 and wait approximately 5 seconds. d.  Replace the jumper plug on pins 1 and 2.   Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into your computer. Connect your computer and devices to electrical outlets, and turn them on.

  • Page 49: Technical Overview

    Back to Contents Page   Technical Overview Dell™ Dimension™ XPS Service Manual   Inside View of Your Computer   System Board Components   460W Power Supply DC Connector Pin Assignments   650W Power Supply DC Connector Pin Assignments  Inside View of Your Computer   System Board Components...

  • Page 50: Dc Power Connector P1

     460W Power Supply DC Connector Pin Assignments   DC Power Connector P1         Pin Number Signal name Color Wire Gauge +3.3 VDC Orange 16-AWG +3.3 VDC Orange 16-AWG Black 18-AWG +5 VDC 18-AWG...

  • Page 51: Dc Power Connector P2

    Black 18-AWG +5 VDC 18-AWG Black 18-AWG Gray 18-AWG +5 VFP Purple 18-AWG +12 VADC Yellow 18-AWG +12 VADC Yellow 18-AWG +3.3 VDC Orange 16-AWG +3.3 VDC Orange 16-AWG -12 VDC Blue 18-AWG Black 18-AWG PS-ON Green 18-AWG Black 18-AWG Black 18-AWG Black...
  • Page 52 NOTE: The P5 connector is intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts.   DC Power Connector FD5       Pin Number Signal Name 18-AWG Wire Color +5 VDC Black Black +12 VB DC White  ...
  • Page 53   DC Power Connector P1         Pin Number Signal name Color Wire Gauge +3.3 VDC Orange 16-AWG +3.3 VDC Orange 16-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG Gray 18-AWG +5 VFP Purple 18-AWG +12 VADC...

  • Page 54: Dc Power Connector P4

          Pin Number Signal Name 18-AWG Wire Color Black Black Black Black +12 VADC Yellow +12 VADC Yellow +12 VCDC Blue/White Stripe +12 VCDC Blue/White Stripe   DC Power Connector P5       Pin Number Signal Name 18-AWG Wire Color +12 VBDC White...
  • Page 55       Pin Number Signal Name 18-AWG Wire Color +5 VDC Black Black +12 VBDC White   DC Power Connectors HDD0, HDD1, HDD2, HDD3       Pin Number Signal Name 18-AWG Wire Color +3.3 VDC Orange Black +5 VDC Black +12 VCDC Blue/White Stripe...
  • Page 56 Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

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