Dell A920 All In One Personal Printer User Manual
Dell A920 All In One Personal Printer User Manual

Dell A920 All In One Personal Printer User Manual

Dell™ personal aio printer a920 user's guide
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Dell™ Personal AIO Printer A920 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order ink or supplies from Dell:
1.
Double-click the Dell Printer Supplies-inkjet icon on your desktop.
2.
Visit Dell's cartridge ordering website, or order Dell printer supplies by phone.
www.dell.com/supplies or www.dell.euro.com/supplies
For best service, have your Dell printer Service Tag available.
For help locating your Service Tag number, see
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is
strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft
and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in
trademarks and trade names other than its own.
Finding
information.
Express Service Code and Service Tag
number.
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Summary of Contents for Dell A920 All In One Personal Printer

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2 Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.
  • Page 3: Finding Information

    This document contains complete setup information. Drivers and Utilities CD The Drivers and Utilities CD contains drivers for your AIO printer, the Dell All- In-One Center, the Dell Printer Solution Center, the Dell Photo Editor, and the Dell Personal AIO Printer User's Guide.
  • Page 4 Downloads - Drivers Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 5 Understanding your printer...
  • Page 6 Use the: When you want to: 1 Paper support Load paper in the All-In-One. 2 Operator panel Operate your All-In-One. 3 Paper exit tray Stack paper as it exits the All-In-One. 4 Top cover Place an item on or remove an item from the scanner glass. 5 Paper guide Make sure paper feeds correctly into the All-In-One.
  • Page 7: Maintenance

    Ordering supplies Your Dell Personal AIO Printer A920 comes with software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you if the ink levels are low. To order more ink, follow the instructions on the screen or visit the Dell website at www.dell.com/supplies or...
  • Page 8 The ink cartridge carrier moves and stops at the loading position unless the printer is busy. Squeeze the tabs on the cartridge lids, and then lift the lids. Remove the old cartridges. Store them in an air-tight container or dispose of them. If you are installing new cartridges, remove the stickers and tape from the bottom of the cartridges.
  • Page 9: Aligning The Ink Cartridges

    To align the ink cartridges: Load plain paper in the printer. For help, refer to your Owner's Manual. Open the Dell Printer Solution Center. For help, refer to your Owner's Manual. From the Maintenance tab, click Align to fix blurry edges.
  • Page 10 Vertical lines are jagged or edges are not smooth. To clean the nozzles: Load plain paper in the printer. Open the Dell Printer Solution Center. For help, refer to your Owner's Manual. From the Maintenance tab, click Clean to fix horizontal streaks. Click Print.
  • Page 11: General Troubleshooting

    You removed the stickers and tape from the bottom of the ink cartridges. For help, refer to the setup documentation. The paper is loaded correctly. You installed both of the ink cartridges. The Dell AIO Printer A920 will only work if you have both cartridges installed. General troubleshooting Power light does not come on Check the power supply connections.
  • Page 12: All-In-One Is Not Communicating With The Computer

    Microsoft® Windows® XP users, click Start to access the My computer icon. Click Properties. Select the Hardware tab, and then click the Device Manager button. Look for the Other Devices category. If there are any Dell devices shown here, highlight them, and then press the Delete key. NOTE: The Other Devices category displays only when unknown devices are present.
  • Page 13: Printing Troubleshooting

    Make sure the paper guide is against the left edge of the paper. Transparencies or glossy photo papers stick together Remove each page as it exits the printer and let it dry completely before stacking. Use a transparency or photo paper designed for inkjet printers. Transparencies or photo papers contain white lines Clean the nozzles.
  • Page 14: Print Is Too Dark Or Smudged

    Select a higher quality from the Document/Quality tab of Print Properties, Preferences, or from the All- In-One Center: Open the Dell All-In-One Center. For help, refer to your Owner's Manual. From the Copy... section, click See More Copy Settings. From the Copy quality area, select a higher print quality than what you are currently using.
  • Page 15: Scanning, Copying, And Faxing Troubleshooting

    Lower the scanning resolution. Scanning resolution is different than printing resolution and is generally set much lower. To change the scanning resolution: Open the Dell All-In-One Center. For help, refer to your Owner's Manual. From the Scan section, click See More Scan Settings.
  • Page 16: Edge Of The Copy Does Not Print

    Make sure the area you want to copy is not larger than the printable area of the page. Apply the Fit- to-page feature. To apply the Fit-to-page feature: Open the Dell All-In-One Center. For help, see your Owner's Manual. From the Copy section, click See More Copy Settings.
  • Page 17: To Clean The Scanner Glass

    To turn the feature off for your next scan: Open the Dell All-In-One Center. For help, refer to your Owner's Manual. From the Scan... section, click See More Scan Settings. From the What is being scanned? option, select anything but Photo.
  • Page 18: Removing And Reinstalling The Software

    Open the Dell All-In-One Center. For help, refer to your Owner's Manual. Click Preview Now to view your scanned image. To resize and crop the image, drag the box around the image in the preview area until the size is satisfactory for your scan.
  • Page 19: Other Help Sources

    For help, refer to the setup documentation. Other help sources If the preceding printer solutions do not solve the problem with your printer: Refer to the Dell Printer Solution Center software for more troubleshooting information: Click Start Programs Dell Printers...
  • Page 20: Printer Specifications

    Printer specifications Overview Physical specifications Environmental specifications Power consumption and requirements Fax mode capabilities Printer and scan mode capabilities Operating system support Memory specifications and requirements Paper Cables Overview Base memory 128 KB print buffer 24 KB scan buffer Emulation Host based data stream printing Connectivity Duty cycle (maximum)
  • Page 21 You cannot fax with a DSL (digital subscriber line) or cable modem. Printer and scan mode capabilities Your Dell Personal AIO Printer A920 can scan from 50 to 19,200 dpi. Even though your All-In-One has this capability, we recommend using the preset resolutions.
  • Page 22: Operating System Support

    Windows 2000 Pentium 200 Paper Refer to your Owner's Manual for information on what paper sizes and types are supported with your Dell Personal AIO Printer A920. Cables Your Dell Personal AIO Printer A920 uses a Universal Serial Bus (USB) cable (sold separately).
  • Page 24: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 25: Warranty And Return Policy

    Warranty and return policy Dell Computer corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to your Owner's Manual.
  • Page 26: Regulatory Notices

    The Dell AIO Printer A920 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 27: Industry Canada Compliance Statement

    Dell Products, L.P. One Dell Way Round Rock, Texas 78682 USA Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes d'Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
  • Page 28: The United Kingdom Telecommunications Act 1984

    Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Dell is proud to be a participant in this program. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY...

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A920

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