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Epson Disc Producer PP-100 User Manual

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4113114-06
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  • Page 1 User’s Guide 4113114-06...

  • Page 2: Copyright And Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 3: Table Of Contents

    Starting EPSON Total Disc Maker ........
  • Page 4 Accessing EPSON Total Disc Maker ........
  • Page 5 Using EPSON Total Disc Monitor ........
  • Page 6 Before Contacting Epson ........

  • Page 7: Important Notice And Safety Instructions

    PP-100 to copy materials onto media, including but not limited to CDs and DVDs. You agree to respect the rights of copyright owners. EPSON shall have no liability for, and you shall hold EPSON harmless from, any copyright infringement by you or your employees, representatives, or agents.

  • Page 8: Choosing A Place For The Product

    ❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

  • Page 9: Using The Product

    ❏ Place the product near a wall outlet where the plug can be easily unplugged. Using the Product Observe the following when using the product: ❏ Do not insert objects in the product. ❏ Take care not to spill liquid on the product. ❏...

  • Page 10: Notice For Cd/Dvd Discs

    -Malfunction or repair -Damage due to natural disaster Epson does not hold any responsibility for lost or damaged data, due to causes not limited to those listed above, even the product is under warranty period. Important Notice and Safety Instructions...

  • Page 11: Concerning Incidental Loss Arising Out Of Use Of This Product

    Concerning Incidental Loss Arising out of Use of this Product Should the expected results from this product, including bundled software, not be obtained, we cannot compensate for incidental loss arising from that fact, such as expenses required for use of this product and lost earnings that would have been gained through the use of this product.

  • Page 12: Warnings, Cautions, And Notes

    The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment. FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 13 DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON AMERICA, INC. Located at: MS 3-13 3840 Kilroy Airport Way...

  • Page 14: Chapter 1 Using Your Software

    Chapter 1 Using Your Software System Requirements Using the Product Windows requirements To use this product, you must have any of the following Windows operating systems installed. Operating system Windows 2000 Professional SP4 or later Windows XP (32bit, SP2 or later) Home Edition/Professional Windows Vista (32bit/64bit, SP1 or later) Home Basic/Home Premium/Business/Enterprise/...
  • Page 15 Memory Windows 2000 512 MB or more (1 GB or more recommended) Windows XP Windows Server 2003 Windows Server 2003 R2 Windows Vista 1 GB or more Windows 7 32bit Windows 7 64bit 2 GB or more Windows Server 2008 Windows Server 2008 R2 Windows 2000 10 GB or more...

  • Page 16: Setting A Working Folder And Log

    1. Select Start ( in Windows 7 or Windows Vista) - All Programs (or Programs) - EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 2. Select Common Setting for Publishing from the Tool menu.

  • Page 17: Adding The Product

    Adding the Product Use the EPSON Total Disc Setup to add the product (CD/DVD publisher) to the computer. Note: The product must be added when the connection point (port) is set manually. However, the product does not need to be added when the connection point (port) is set automatically.

  • Page 18: Setting For Notification Of Job Completion

    1. Select Start ( in Windows 7 or Windows Vista) - All Programs (or Programs) - EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 2. Select Common Setting for Publishing from the Tool menu.

  • Page 19: Overview Of Applications

    EPSON Total Disc Setup EPSON Total Disc Setup is a utility to register the product to the computer and to set basic settings to publish CD/DVDs, such as settings for the publish mode, stackers, and drives.

  • Page 20: Getting Information Through Online Help

    Getting Information through Online Help You can access online help for EPSON Total Disc Maker from the software or from the Windows Start menu. In window of EPSON Total Disc Maker, EPSON Total Disc Monitor, or EPSON Total Disc Setup, click the button to display online help for each utility.

  • Page 21: Getting Information Through Online Help

    Windows 2000: Click Start, point to Settings, then click Printers or Printers and Faxes. 2. Right-click EPSON PP-100PRN, then click Printing Preferences in the menu. Getting Information through Online Help You can access online help for items in the printer driver from your application or from the Windows Start menu.

  • Page 22: Uninstalling Software

    Add or Remove Programs icon (Windows XP, Windows 2000, or Windows Server 2003). 4. Choose EPSON Total Disc Maker. 5. Click Uninstall/Change (Windows 7, Windows Vista, or Windows Server 2008) or click Change/Remove (Windows XP, Windows 2000, or Windows Server 2003).

  • Page 23: Chapter 2 Publishing Discs

    Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating and printing CDs/DVDs. Note: For information on CDs/DVDs, see the following section. & See “Discs” on page 116. Turning Power On/off This section describes how to turn on/off power. Turning power on 1.

  • Page 24: Overview Of Publishing Modes

    Overview of Publishing Modes To write data to CDs/DVDs and to print labels that you created/edited are called “Publish” in EPSON Total Disc Maker. The product has three kinds of publishing modes. Standard Mode This mode uses stacker 1 as the input stacker, and stacker 2 or 4 as the output stacker.

  • Page 25: Drive Settings

    Batch Mode This mode uses stacker 1 and 2 as the input stackers, and stacker 2 and 3 as the output stackers. You can create up to 100 CDs/DVDs at once without refilling and taking out discs while publishing. Up to 1000 CDs/DVDs can be continuously published in a single job by refilling discs and taking out published discs.

  • Page 26: Printer Settings

    Printer Settings Printer name Select Printer Name. Note: When changing the printer name, do not use Unicode characters. The device will not be recognized correctly. Failure error mark If you check this check box, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered the write error.
  • Page 27 3. Change the disc. ❏ Moisture on the printable surface may cause smearing. ❏ When using Epson specified discs, only [1] can be selected for Print Mode setting. ❏ Reprinting on the same CD/DVD may not improve the print quality.

  • Page 28: Precautions For Duplicating Cds/Dvds

    If problems occur, please try using a different CD/DVD source drive for copying. ❏ To copy from the drive using EPSON Total DIsc Maker, please log onto Windows as a user with administrator privileges (belonging to the administrator group). Otherwise, copying is not possible, because certain parts of the drive cannot be accessed with a limited user account.

  • Page 29: Printing On Cds/Dvds With A Commercially Available Software Package

    2 mm (0.08") Notice for Barcode Printing ❏ When printing barcodes and 2D codes, be sure to use Epson brand ink cartridges. ❏ When printing barcodes and 2D codes on discs that are not Epson specified CD/DVDs, check whether the printed barcodes or 2D codes can be read correctly by a scanner.

  • Page 30: Standard Mode

    Standard Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. Publishing Discs...
  • Page 31 4. Load CDs/DVDs into stacker 1 with the printable side facing up. Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. 6. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4. Publishing Discs...

  • Page 32: Accessing Epson Total Disc Maker

    To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker and click Disc on the menu bar of EPSON Total Disc Maker. Publishing Discs...
  • Page 33 2. Select type of discs to be published from the list, then click Apply. Publishing Discs...
  • Page 34 3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 35: Creating Labels

    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs...
  • Page 36 2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs...
  • Page 37 3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 38: Making The Stacker Settings

    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs...
  • Page 39 3. Set Stacker Settings. ❏ Publish Mode: Select Standard Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Output Stacker will be displayed. 4. Click OK. Publishing Discs...

  • Page 40: Publishing Discs

    Publishing Discs The following instructions explain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
  • Page 41 Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving. ❏...

  • Page 42: External Output Mode

    External Output Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc.
  • Page 43 4. Load CDs/DVDs into stacker 1 with the printable side facing up. Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. Publishing Discs...
  • Page 44 6. Take out stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. Caution: Do not load the discs above the red line marked on the stacker;...
  • Page 45 9. Insert stacker 2. 10. If you select stacker 3 as the output stacker, insert stacker 3. Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs...

  • Page 46: Accessing Epson Total Disc Maker

    To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker and click Disc on the menu bar of EPSON Total Disc Maker. Publishing Discs...
  • Page 47 2. Select type of discs to be published from the list, then click Apply. Publishing Discs...
  • Page 48 3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 49: Creating Labels

    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs...
  • Page 50 2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs...
  • Page 51 3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 52: Making The Stacker Settings

    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs...
  • Page 53 3. Set Stacker Settings. ❏ Publish Mode: Select External Output Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Select the type of discs that you loaded into stacker 2. ❏ Stacker 3: If you want to eject published discs to stacker 3, select Output stacker.

  • Page 54: Publishing Discs

    Publishing Discs The following instructions explain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
  • Page 55 Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving.

  • Page 56: Batch Mode

    Batch Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. Publishing Discs...
  • Page 57 4. Load CDs/DVDs into stacker 1 with the printable side facing up. Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. Publishing Discs...
  • Page 58 6. Take out stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. Caution: Do not load the discs above the red line marked on the stacker;...
  • Page 59 9. Insert stacker 2. 10. Insert stacker 3. Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs...

  • Page 60: Accessing Epson Total Disc Maker

    11. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs.

  • Page 61: Registering Data

    Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker and click Disc on the menu bar of EPSON Total Disc Maker. 2. Select type of discs to be published from the list, then click Apply.
  • Page 62 3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 63: Creating Labels

    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs...
  • Page 64 2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs...
  • Page 65 3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs...

  • Page 66: Making The Stacker Settings

    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs...
  • Page 67 3. Set Stacker Settings. ❏ Publish Mode: Select Batch Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. 4. Click OK. Publishing Discs...

  • Page 68: Publishing Discs

    Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.

  • Page 69: Taking Out Discs

    Caution: ❏ Do not open the covers while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving.
  • Page 70 Note: ❏ Be sure to let CDs and DVDs dry completely before using them or touching the printed surface. Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours.

  • Page 71: Pausing Publishing

    If you need to pause publishing, follow the instructions below. When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to pause in the Unfinished Job list, and then select Pause Job from the Job menu or click button.

  • Page 72: Resuming Publishing

    Resuming Publishing If you need to resume publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to resume in the Unfinished Job list, and then select Resume Job from the Job menu or click button.

  • Page 73: Canceling Publishing

    Canceling Publishing If you need to cancel publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu or click button.

  • Page 74: Priority Publishing

    If you need to process a job before the others when more than one job is being published, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job menu or click button.

  • Page 75: Chapter 3 Replacing Ink Cartridges

    ❏ Epson cannot guarantee the quality or reliability of ink not made by EPSON. ❏ When an ink cartridge is running low, the status is displayed on the EPSON Total Disc Monitor. To check the ink cartridge status, do the following: ❏...

  • Page 76: Precautions On Ink Cartridge Replacement

    Ink cartridges with low ink status may not be used when reinserted. ❏ Do not refill the ink cartridges. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.

  • Page 77: Replacing An Ink Cartridge

    Remove the cartridge, wipe the circuit board with a soft cloth and install it again. ❏ Color adjustment of the product is based on the use of genuine Epson ink cartridges. Use of non-genuine ink cartridges may result in reduced print quality and the product performance may not be optimum.
  • Page 78 This table describes the status of the lights and the actions you need to take. Lights Action Ink is low. Obtain a replacement ink cartridge. The ink cartridge has reached its replacement time. Replace the used ink cartridge with a new one. : flashing : on To replace an ink cartridge, follow the steps below.
  • Page 79 ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.
  • Page 80 6. Place the new ink cartridge into the slot. Then push the ink cartridge until it clicks into place. 7. When you are finished replacing cartridges, close the ink cartridge cover. Replacing Ink Cartridges...

  • Page 81: Chapter 4 Maintaining Your Product

    Chapter 4 Maintaining Your Product Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the nozzle check utility. Using the Nozzle Check Utility Follow the steps below to use the nozzle check utility.

  • Page 82: Cleaning The Print Head

    If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle. & See “Cleaning the Print Head” on page 82. Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

  • Page 83: Using The Head Cleaning Utility

    Using the Head Cleaning Utility Follow the steps below to clean the print head using the head cleaning utility. 1. Make sure the product is turned on. 2. Make sure no lights indicate errors and the disc cover is closed. 3.

  • Page 84: Using The Product Buttons

    Using the Product Buttons Follow the steps below to clean the print head using the product buttons. 1. Make sure the PC is turned on. 2. Make sure the product is turned on. 3. Make sure no lights indicate errors and the disc cover is closed. 4.

  • Page 85: Correcting The Printing Position

    1. Make sure an unprinted disc is inserted in stacker 1. 2. Make sure no lights indicate errors and the disc cover is closed. 3. Access the printer driver. See “Accessing the Printer Driver” on page 20. 4. Click the Utility tab, then click the Print Head Alignment button. 5.

  • Page 86: Cleaning Your Product

    Cleaning Your Product Cleaning the Exterior of the Product To keep your product operating at its best, clean it thoroughly several times a year by using the following procedure. Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can damage the product.

  • Page 87: Cleaning The Filter

    1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet. 2. Open the disc cover, and remove the stackers from the product. 3. Use a soft, clean cloth to carefully remove any dust or dirt from the stackers and inside of the product.

  • Page 88: Getting Maintenance Information

    4. Use a vacuum-cleaner to clean the dust on the filters. 5. Place the filters back in position. 6. Tighten the screws to close the filter covers. Caution: Clean the filter periodically (once in every six months). Getting Maintenance Information You can get helpful information for maintenance and support of the product, the cumulative number of printed discs, and the service life of the drives.

  • Page 89: Transporting Your Product

    Transporting Your Product If you need to transport your product some distance, carefully prepare and repack it. Be sure to use the original box and packing materials. Warning: The product is heavy, so have two people lift the product. Caution: ❏...
  • Page 90 ❏ Be sure to lift the product by the correct positions, as shown below. Maintaining Your Product...

  • Page 91: Chapter 5 Troubleshooting

    The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total Disc Monitor Utility. Refer to the appropriate section below.
  • Page 92 : on, : off, : flashing, : flashing fast Error associated with cover Lights Stacker Conditions/Remedies Power Busy Error Disc cover or ink cartridge cover open Close covers. Job is paused because disc cover or ink car- tridge cover was opened while processing the job Wait for the job to resume.
  • Page 93 Lights Stacker Conditions/Remedies Power Busy Error Disc transfer error Turn off the product and remove the disc. If the same error occurs frequently, contact your dealer. Arm failed to release disc Turn off the product and remove disc. Do not remove disc from the arm by hand if arm is picking up the disc.
  • Page 94 Lights Stacker Conditions/Remedies Power Busy Error Stacker 3 is not correctly inserted for External Output Mode (when stacker 3 is set as the output stacker) or Batch Mode Make sure stacker 3 is correctly inserted. Stacker 1 is empty Load discs into stacker 1. Note: The Stacker lamp flashes when the source stacker is out of discs;...
  • Page 95 Error associated with ink Lights Stacker Conditions/Remedies Power Busy Error Ink low Obtain a replacement ink cartridge. To determine which cartridge is low, check the ink cartridge status. See “Checking the Ink Cartridge Status” on page 75. The ink has reached its replacement time or it is not installed correctly.
  • Page 96 Conditions/Remedies Power Busy Error Ink pad full Please have an authorized Epson service center service the ink pad right away. The pad is full and the unit can no longer function. Do not attempt to service the unit yourself. Note: If ink pad is nearly full, an "Ink Pad Nearly...
  • Page 97 Disc may have a problem. Replace the disc and resume job. If there is a problem with the drive, change the drive with EPSON Total Disc Setup and resume the job. If the same error occurs frequently, contact your dealer.

  • Page 98: Epson Total Disc Monitor

    There are three ways to access EPSON Total Disc Monitor: ❏ When you send a job to the product, EPSON Total Disc Monitor appears. ❏ In the EPSON Total Disc Maker window, click the Publish button. From the Tool menu, select Start Total Disc Monitor.

  • Page 99: Job List

    When you access EPSON Total Disc Monitor, the following window appears: Job List Operation Guidance Drive/Printer/ Ink Cartridge Stacker Status Status EPSON Total Disc Monitor provides the following information: ❏ Job List: You can check a list of jobs (up to 1000 for Unfinished Job and 50 for Finished Job) and its information, and also you can cancel, pause, and restart unfinished jobs.

  • Page 100: Disc Or The Cd/Dvd Tray Does Not Feed Correctly

    Disc or the CD/DVD Tray Does Not Feed Correctly Disc Does Not Feed Remove the stack of discs and make sure of the following: ❏ The disc is not damaged. ❏ The disc is not too old. See the instructions that came with the disc for more information.

  • Page 101: Multiple Disc Feeds

    If the same error continues to occur, contact your dealer. Multiple Disc Feeds ❏ Make sure the disc stack fits under the red line in the stacker. ❏ Make sure none of the discs are damaged. ❏ Remove the stack of discs and make sure the discs are not too thin. &...

  • Page 102: Writing Problem

    ❏ If the arm is stopped while picking up disc, do not try removing disc by hand. This may result in damaging the arm. If such an error occurs, turn off/on the power and try resolving the problem by initializing the product. If the error continues to occur, contact customer support. If your discs jam frequently, make sure of the following: ❏...

  • Page 103: Print Quality Problems

    Print Quality Problems If you are having a print quality problem, then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout. Good sample Good sample “Horizontal Banding” on page 103 “Vertical Misalignment” on page “Horizontal Banding”...

  • Page 104: Vertical Misalignment

    & See “Cleaning the Print Head” on page 82. ❏ Use ink cartridges within six months after opening the packages. ❏ Use genuine Epson ink cartridges. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge.

  • Page 105: Blurry Or Smeared Printout

    & See “Replacing an Ink Cartridge” on page 77. Blurry or Smeared Printout ❏ Use genuine Epson ink cartridges. ❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted.

  • Page 106: Incorrect Margins

    Incorrect Margins ❏ Check the Inner/Outer Diameter settings in your application. Make sure the margins are within the printable area of the disc. & See “Printable area” on page 118. ❏ Make sure the printer driver settings are appropriate for the label size you are using. Check the Main window.

  • Page 107: Ink Adheres To The Recording Surface

    ❏ If you print continuously for an extended period, the discs may temporarily stop feeding or the printing may pause for a while. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product for about thirty minutes with the power on.

  • Page 108: Only The Power Light Is On

    Total Disc Maker. ❏ The output device may not be recognized in an environment with Windows Media Player 7 installed. In this case, uninstall the EPSON Total Disc Maker and restart the computer, then reinstall the EPSON Total Disc Maker.

  • Page 109: Ink Pad Nearly Full Message Is Displayed By The Software

    Ink Pad Nearly Full Message is Displayed by the Software Ink pad is nearly full. Please have an authorized Epson service center replace the ink pad right away. The pad is nearly full, and the unit will stop functioning when the pad becomes full.

  • Page 110: Appendix A Where To Get Help

    Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 111: Help For Users In The Europe (Emea)

    Help for Users in the Europe (EMEA) Contacts for information, support, and services are: Web site URL: http://www.epson-europe.com Or contact your local distributor or Epson sales company. If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at: http://download.epson-discproducer.com...

  • Page 112: Appendix B Product Information

    Appendix B Product Information Product Parts and Control Panel Functions Product Parts a. Ink cartridge cover: Secures the ink cartridges. Open only when installing or replacing ink cartridges. b. Control panel: Use the button and monitor the lights to control your product. See the next section for details.
  • Page 113 e f g h e. AC inlet: Plug in the power cord. USB connector: Connects a USB cable from your computer to the product. g. Interface cable locking saddle: Use this for directing and gathering the cable. h. Air vent: Leave at least 10 cm (3.94") between the back of the product and the wall for ventilation.

  • Page 114: Control Panel

    k. Arm: Transports discs. Stacker 1: Use stacker 1 as a disc input stacker. Holds up to 50 discs. m. Stacker 2: Use stacker 2 as a disc input or output stacker. Holds up to about 50 discs. n. Lock lever: Use this lever to lock or unlock stacker 4. Lock the lever when you use stacker 3 in External Mode or Batch Mode.

  • Page 115: Ink And Disc

    C13S020449 Magenta C13S020450 Yellow C13S020451 Black C13S020452 To purchase a PP-100 series exclusive ink cartridge, check with the dealer where you purchased your PP-100 or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.com (United States and Canada) Product Information...

  • Page 116: Discs

    ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time, Epson cannot attest to the quality of any brand or type of disc. Always test samples of disc stock before purchasing large quantities or printing large jobs.
  • Page 117 Notes for handling discs Notes when using discs ❏ Do not touch recording surface when holding it. ❏ Handle with care so that label surface and recording surface do not have fingerprints, dirt, dust, water drops, or scratches. ❏ Do not drop or hit discs. ❏...
  • Page 118 Printable area The printable area is the area available for label printing. The printable area can be set from the Set Inner/Outer Diameter screen of EPSON Total Disc Maker. In the Set Inner/Outer Diameter screen, you can select Standard, Wide, or set manually.
  • Page 119 Printing on sections outside the printable area may damage your CD/DVD drive. ❏ The EPSON Total Disc Maker can set between an inner diameter of 18 mm and an outer diameter of 119.4 mm (0.71 to 4.70"). However, printing outside the printable area (45 to 116 mm) may result in sticking, staining of the disc tray, peeling of print, and blurring of print.

  • Page 120: Ink Cartridges

    ❏ Use the ink cartridge before the expiration date printed on its package. ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic behavior.

  • Page 121: Job Processing

    ❏ Even when Black is selected, all the ink colors are used in an operation designed to maintain the printing and print head quality. Job Processing Write and print 30 discs/hr processing When using EPSON specified CD-R, speed drive speed of 40x, writing 600 MB data, and Speed/Bidirectional printing. 15 discs/hr When using EPSON specified DVD-R, drive speed of 12x, writing 3.8 GB data,...

  • Page 122: Write Speed

    Write Speed CD-R 40x / 32x / 24x /16x / 10x / 4x DVD-R 12x / 8x / 6x / 4x / 2x / 1x DVD+R 12x / 8x / 6x / 4x / 2.4x DVD-R DL 8x / 6x / 4x / 2x DVD+R DL 8x / 6x / 4x / 2.4x Mechanical...

  • Page 123: Environmental

    Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH *1 Without condensation Standards and Approvals Safety UL60950-1...

  • Page 124: Lifetime

    Lifetime Epson estimates lifetime for components of this product to be as follows: Expected Lifetime: ❏ Ink pad life: About 30,000 discs printed The ink pad is estimated to need replacing after about 30,000 discs. Based on printing 2,000 discs per month, bidirectional. Actual results will vary based on such factors as images printed, print settings, media type, frequency of use, and temperature.

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