Dell PowerEdge 180AS User Manual
Dell PowerEdge 180AS User Manual

Dell PowerEdge 180AS User Manual

Remote console switch system
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Table of Contents
Dell™ Remote Console Switch
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better
use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage,
personal injury, or death.
___________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
2161DS-2/4161DS/2321DS Remote Console Switch
System User's Guide
Table of Contents
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Summary of Contents for Dell PowerEdge 180AS

  • Page 1 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ___________________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. 2161DS-2/4161DS/2321DS Remote Console Switch...
  • Page 2 In no event shall Dell, the copyright holders, or the contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services;...
  • Page 3 The designation that is referenced in the EMC and/or safety reports and certificates is printed on the label applied to this product. Please refer to the Dell Regulatory Technical Bulletin included with your Remote Console Switch for more detailed EMC and EA text.
  • Page 4: Table Of Contents

    Contents Safety Precautions ......... . . General Rack Mounting of Systems .
  • Page 5 LDAP ....... . Interoperability with Avocent Products Installation ......Remote Console Switch Quick Setup Checklist .
  • Page 6 Soft Switching ....Navigating the OSCAR Interface ... . . Configuring OSCAR Interface Menus .
  • Page 7 Navigating the Remote Console Switch Software ... Viewing Your System in the Explorer Explorer Window Features ... . . Adding a Remote Console Switch or Avocent Remote Console Switch .
  • Page 8 Managing Your Local Databases ... Saving a Database ....... Exporting a Database .
  • Page 9 Preemption of a Local User/Remote Administrator ... . . by a Remote Administrator ....Connection Sharing Virtual Media .
  • Page 10 Setting Up User Accounts ....Locking and Unlocking User Accounts ..Enabling and Configuring SNMP Enabling Individual SNMP Traps .
  • Page 11 ........Schema Extensions Standard Schema versus Dell Extended Schema ..Standard Installation .
  • Page 12 Installing the Dell Extension to the Active Directory ..Users and Computers Snap-In (Optional) Adding Users and Privileges to Active Directory with Dell Schema Extensions ....
  • Page 13 E Appendix E: FLASH Upgrades ....Upgrading the Remote Console Switch ..Upgrading the SIP module firmware Appendix F: Technical Specifications G Appendix G: Technical Support .
  • Page 14: Safety Precautions

    Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to Dell™ PowerEdge™ servers and Dell PowerVault™ storage systems. This document pertains only to the Dell 2161DS-2/4161DS/2321DS Console Switch.
  • Page 15 • If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: – The power cable, extension cable, or plug is damaged. – An object has fallen into the product. –...
  • Page 16: Rack Mounting Of Systems

    • System rack kits are intended to be installed in a rack by trained service technicians. If a non-Dell rack is utilized, be sure that the rack meets the specifications of a Dell rack. •...
  • Page 17: Lan Options

    • Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). LAN Options • Do not connect or use during a lightning storm. There may be a risk of electrical shock from lightning.
  • Page 18: Product Overview

    Product Overview The multiuser, Dell™ 2161DS-2/4161DS/2321DS Remote Console Switch integrates Dell field-proven digital keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for up to four simultaneous users, and a patented, next-generation user interface. The Remote Console Switch features user-side USB and PS/2 ports that support major device platforms.
  • Page 19: Multiplatform Support

    Multiplatform Support The Dell SIP modules available for use with the Remote Console Switch ® support PS/2, USB and USB2 device environments. Using the OSCAR interface in conjunction with these modules allows you to switch easily across platforms. Interoperability with Avocent IQ Module Intelligent Cabling ®...
  • Page 20: Virtual Media

    You can manage and connect to multi-vendor servers and devices from within the DSView 3 software. Include your Dell Remote Console Switch in the DSView 3 software heterogeneous network environment with the DSView 3 software plug-in. Once a Remote Console Switch is added, you can use the DSView 3 software for fault management, sessions management, firmware upgrades, and more.
  • Page 21: Operation Modes

    Operation Modes The OSCAR user interface provides convenient operation modes for easy system administration of the Remote Console Switch. These modes (Broadcast, Scan, Switch, and Share) allow you to manage your switching activities. Chapter 3, "Controlling Your System at the Analog Ports" on page 36, explains these modes in detail.
  • Page 22: Cascade (Tier) Expansion

    Benefits The Dell™ Remote Console Switch Software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware platforms.
  • Page 23: Powerful Customization Capabilities

    Remote Console Switches by drawing permissions from a single network-wide authentication source. The Dell Remote Console Switches can authenticate using the standard Active Directory schema, or the Dell Extended Schema in order to maximize compatibility with all of your Dell hardware. Interoperability with Avocent Products...
  • Page 24 PS/2 modules (Dell and Avocent modules available) • USB modules (Dell and Avocent modules available) • Serial modules (Avocent modules available) • Sun modules (Avocent modules available) • PS2M modules (Avocent modules available) NOTE: Dell SIPs are not supported on directly connected Avocent switches. Product Overview...
  • Page 25: Installation

    Installation The Remote Console Switch system includes the Remote Console Switch, the Remote Console Switch Software, and the on-board web interface. You may choose to use either the Remote Console Switch Software or the on- board web interface to manage your system. The on-board web interface manages a single Remote Console Switch and its connections, while the Remote Console Switch Software can manage multiple switches and their connections.
  • Page 26 Remote Console Switch Software will find the Remote Console Switch and all SIPs attached to it. These names display in the Explorer. NOTE: In addition to adding and managing Dell Remote Console Switches using the Remote Console Switch Software, you can also add and manage some Avocent switches.
  • Page 27: Remote Console Switch Installation And Setup

    The Remote Console Switch system uses Ethernet networking infrastructure and TCP/IP protocol to transmit keyboard, video, and mouse information between operators and connected computers. Although 10BaseT Ethernet or Gigabit may be used, Dell recommends a dedicated, switched 100BaseT network. Getting Started...
  • Page 28: Setting Up Your Network

    • Port Expansion Module (PEM) NOTE: A virtual media session cannot be opened to a server that is connected to a PEM. Setting Up Your Network The Remote Console Switch system uses IP addresses to uniquely identify the Remote Console Switch units and the computers running Remote Console Switch Software.
  • Page 29 3 Mount the switch assembly to the rack by inserting the three mounting hooks on one side of the bracket into square holes in the vertical rack. 4 Press down until the blue push button pops out and clicks. Figure 2-1. OU Mounting Bracket Installation To install the 2161DS-2/4161DS Remote Console Switch 1U four point switch mounting bracket: 1 Remove the screws on each side of the 1U four-point switch and set...
  • Page 30 5 Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet’s front so that the nut is positioned on the inside of the rack. 6 Mount the switch assembly to the rack cabinet by matching the holes in the “short side”...
  • Page 31 1 Remove the three truss head screws from the right side of the switch chassis, and position and attach the right mounting bracket to the right side of the switch chassis with three of the flat head screws provided. NOTE: The switch vent holes must not be covered by the bracket, which will occur if installed on the wrong side of the switch.
  • Page 32: Installing The Remote Console Switch Unit

    Figure 2-3. 2321DS Remote Console Switch Mounting Bracket Installation Installing the Remote Console Switch Unit The diagram below illustrates one possible configuration for your Remote Console Switch appliance. Follow the detailed set of procedures following Figure 2-4 to successfully install your Remote Console Switch unit. Installation...
  • Page 33 Figure 2-4. Basic Remote Console Switch Configuration Table 2-1. Basic Remote Console Switch Configuration Descriptions Number Description Number Description Power Cord Servers 2-16 Analog User ARI Port Digital User SIP or Avocent IQ Module Network Server 1 USB Devices Installation...
  • Page 34 CAUTION: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
  • Page 35 Figure 2-5. Main Menu To configure the Remote Console Switch hardware: 1 You will see the Main menu with eleven options. Select option 1, Network Configuration. Installation...
  • Page 36 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5: IPv6 Dynamic. Dell recommends using a static IP address for ease of configuration. 5 Select options 3-5 from the Terminal Applications menu, in turn, to finish configuring your Remote Console Switch for IP address, Netmask, and Default Gateway.
  • Page 37 Figure 2-7. Web Interface Port Configuration Menu 2 Select option 1 to set the port numbers. Type the port numbers you wish to use for the HTTP port and the HTTPS port. Figure 2-8. Web Interface Port Configuration Menu - Set Ports Option 3 If the values are correct for your network, type ...
  • Page 38 NOTE: If you change the port numbers in the Remote Console Switch, you will also need to change them in the Remote Console Switch Software (see "Adding a Remote Console Switch or Avocent Remote Console Switch" on page 68 or "Changing Switch Network Properties"...
  • Page 39 Figure 2-10. User Input Menu 3 Either press the key to accept the default options, or enter the appropriate text in the following fields: Public Key Length: the number of bits you want the certificate to be. Common Name: your name. (Since this is your root certificate, use an appropriate name such as, "Company_Name Certificate Authority.") Organizational Unit (optional): organization unit name (marketing, for example)..
  • Page 40 1 You will see the Main menu with eleven options. Select option 11, Input Web Server Certificate, to open the Input Web Server Certificate Menu. 2 Select option 2, Import Cert. Then download a company certificate file (*.pem). Wait for the Web Server to restart before continuing. To export a web certificate: 1 You will see the Main menu with eleven options.
  • Page 41: Video Optimization

    If the PING is successful, the Remote Console Switch is ready for operation. Mouse Acceleration NOTE: ® ® Dell highly recommends that all Microsoft Windows systems attached to ® the Remote Console Switch use the default Windows PS/2 or USB mouse driver.
  • Page 42 Power down the Remote Console Switch unit before servicing. Always disconnect the power cord from the wall outlet. NOTE: In addition to Dell SIPs, the Remote Console Switch may also be connected to devices using Avocent IQ modules, including Sun and Serial IQ modules. Installation...
  • Page 43: Adding A Cascade Switch

    Figure 2-11. Connecting a SIP Table 2-2. Connecting a SIP Descriptions Number Description CAT 5 USB Connection PS/2 Connection Adding a Cascade Switch To add a cascade switch (optional): NOTE: The Remote Console Switch does not support the EL80-DT. 1 Mount the switch into your rack. Locate a CAT 5 cable to connect your Remote Console Switch unit to the cascade switch (Figure 2-13).
  • Page 44 2 Attach one end of the CAT 5 cabling to the ARI port on the Console Switch. 3 Connect the other end of the CAT 5 cable to the ACI port on the back of your cascade switch. 4 Connect the devices to your cascaded switch according to the switch manufacturer's recommendations.
  • Page 45 Figure 2-12. Remote Console Switch With a Cat 5 Analog Switch Table 2-3. Remote Console Switch With a Cat 5 Analog Switch Descriptions Number Description Local User CAT 5 ACI Port NOTE: The Remote Console Switch supports only 1 switch per ARI port. You cannot cascade another switch under this first switch.
  • Page 46: Cascading With Legacy Switches

    2 Attach one end of the CAT 5 cabling to the ARI port on the Console Switch. 3 Connect the other end of the CAT 5 cable to a Dell SIP or Avocent IQ module. 4 Connect the SIP or IQ module to your legacy switch according to the switch manufacturer's recommendations.
  • Page 47: Adding A Pem (Optional)

    Figure 2-13. Remote Console Switch Cascading Configuration With Legacy Console Switches Adding a PEM (Optional) A Port Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. NOTE: The PEM operates passively. Therefore, once a user accesses a device attached to a PEM, any subsequent users attempting to access any of the devices attached to that PEM will be blocked.
  • Page 48 2 Attach one end of the CAT 5 cabling that will run between your PEM and the Remote Console Switch unit to the RJ-45 connector slightly separated from the other connectors on the PEM. Connect the remaining end of the CAT 5 cable to the desired ARI port on the back of your Remote Console Switch unit.
  • Page 49: Connecting To The Network

    Table 2-4. Remote Console Switch Configuration With a PEM Descriptions Number Description CAT 5e SIP or Avocent IQ Module Server Connecting to the Network To connect the network and power up your Remote Console Switch: 1 Connect your network cable to the LAN port on the rear of the Remote Console Switch to your network.
  • Page 50: Remote Console Switch Software Installation And Setup

    Remote Console Switch Software Installation and Setup Before installing your Dell Remote Console Switch Software, refer to the following lists to ensure that you have all the items that shipped with your software as well as all other items necessary for proper installation.
  • Page 51: Installing The Remote Console Switch Software

    ® • Windows Server 2003 Service Pack 1 (Web, Standard, and Enterprise) • Windows XP (Professional) Service Pack 2 ® • Windows Vista Business • Windows 2008 Server ® ® • Red Hat Enterprise Linux versions 3, 4 or 5 (WS, ES, and AS) ®...
  • Page 52 1 Insert the Remote Console Switch Software CD-ROM into your CD- ROM drive. If AutoPlay is supported and enabled, the setup program will start automatically. -or- If your system does not support AutoPlay, set the default drive to your CD- ROM drive letter and execute the following command to start the install program (replace “drive”...
  • Page 53: Controlling Your System At The Analog

    Controlling Your System at the Analog Ports The Remote Console Switch features user-side keyboard and mouse ports that allow you to connect a USB or PS/2 keyboard and mouse for direct analog access. The Remote Console Switch uses the powerful OSCAR interface, which uses intuitive menus to configure your system and select computers.
  • Page 54 Figure 3-1. Example of a Main Dialog Box NOTE: You can also press the , , or keys twice within one OSCAR second to launch the interface. You can use this key sequence in any place you see throughout this chapter. Viewing the Status of Your Switch The status of the devices in your system is indicated in the right columns of the Main dialog box.
  • Page 55: Selecting Devices

    Table 3-1. OSCAR Interface Status Symbols Symbol Description (black letter) Indicates a blocked path. For instance, in Figure 3-1, user C is viewing Forester, but is blocking access to Acton, Barrett, and Edie, which are connected to the same ARI port. (blue letter) Indicates a virtual media connection.
  • Page 56: Navigating The Oscar Interface

    first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface will not display. To set a screen delay time: 1 Press to launch the OSCAR interface. The Main dialog box appears.
  • Page 57 Table 3-2. OSCAR Interface Navigation Basics This Keystroke Does This OSCAR , activation sequence. By default, and OSCAR Ctrl-Ctrl, Shift- Ctrl-Ctrl are set as the activation options. Shift-Shift OSCAR Shift and/or Alt- and Alt-Alt must be set within before use.
  • Page 58: Configuring Oscar Interface Menus

    Table 3-2. OSCAR Interface Navigation Basics (continued) This Keystroke Does This Page Up/Page Pages up and down through Name and Port lists and Help pages. Down Home/End Moves the cursor to the top or bottom of a list. Delete Deletes current selection in the scan list or characters in a text box.
  • Page 59: Changing The Display Behavior

    Table 3-3. Setup Features to Manage Routine Tasks for Your devices (continued) Feature Purpose Scan Set up a custom scan pattern for up to 100 devices. Switch Choose the switch mode and the share mode time-out. Network Choose your network speed, transmission mode, and configuration.
  • Page 60 To access the Menu dialog box: 1 Click Setup - Menu in the Main dialog box. The Menu dialog box displays. Figure 3-3. Menu Dialog Box 2 , Ctrl-Ctrl, Alt-Alt, and Shift-Shift are selectable to launch the OSCAR interface. One or all of the above keyboard combinations can be selected at a time.
  • Page 61: Setting Console Security

    If the New and Repeat fields contain six asterisks, a password has already been established. To set or change the password: NOTE: If you lose or forget your password, please contact Dell Technical Support. See Appendix G: Technical Support for contact information. Controlling Your System at the Analog Ports...
  • Page 62 1 Click in the New text box. 2 Type the new password in the New text box. Passwords must contain both alpha and numeric characters, are case sensitive, and may be up to 12 characters long. Legal characters are: A to Z, a to z, 0 to 9, and hyphen. 3 In the Repeat box, type the password again.
  • Page 63: Controlling The Status Flag

    1 If your console does not require a password to gain access to the Security dialog box, proceed to step 2. If your console is password protected, see the previous procedure, then go to step 2. 2 Select Enable Screen Saver. 3 Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the screen saver.
  • Page 64 To access the Flag dialog box: 1 Press to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - Flag. The Flag dialog box displays. Figure 3-5. Flag Dialog Box To determine how the status flag is displayed: 1 Select Name or EID to determine what information will be displayed.
  • Page 65: Setting The Interface Language

    NOTE: Changes made to the status flag position are not saved until you click OK in the Flag dialog box. 7 Click OK to save settings. Click X to exit without saving changes. Setting the Interface Language You can change the OSCAR interface to any one of 4 supported languages by selecting your chosen language in the Language dialog box.
  • Page 66 the cascaded switch is visible on screen. When you select from the list, the Modify button is enabled, allowing you to assign it the appropriate number of ports. NOTE: The Modify button is available only if a configurable switch is selected. To access the Server dialog box: 1 Press ...
  • Page 67: Assigning Device Names

    Figure 3-8. Device Modify Dialog Box 3 Choose or enter the number of ports supported by your cascaded switch and click OK. 4 Repeat steps 1 to 3 for each port requiring a device type to be assigned. 5 Click OK in the Devices dialog box to save settings. Assigning Device Names Use the Names dialog box to identify individual devices by name rather than by port number.
  • Page 68: Configuring Network Settings

    1 In the Names dialog box, select a device name or port number and click Modify. The Name Modify dialog box displays. 2 Type a name in the New Name box. Names of devices may be up to 15 characters long. Legal characters include: A to Z, a to z, 0 to 9, space and hyphen.
  • Page 69 Figure 3-9. Network (IPv4 Mode) Dialog Box Figure 3-10. Network (IPv6 Mode) Dialog Box Once you have made changes to the network settings, click OK. The Remote Console Switch will reboot. Configuring Virtual Media Settings For how to configure virtual media settings, see "Virtual Media" on page 129. Controlling Your System at the Analog Ports...
  • Page 70: Displaying Version Information

    Displaying Version Information The OSCAR interface enables you to display the versions of the Remote Console Switch and the SIP module firmware. For optimum performance, keep your firmware current. For more information, see "Appendix E: FLASH Upgrades" on page 247. To display version information: 1 Press ...
  • Page 71 determined by placement of the device in the list. The list is always shown in scanning order. You can, however, choose to display the device name or EID number by pressing the appropriate button. To add devices to the scan list: 1 Press ...
  • Page 72: Setting The Preemption Warning

    1 In the Scan dialog box, select the device to be removed. Double-click on the device name or port. Click the Clear button to remove all devices from the scan list. 2 Click OK. To start the scan mode: 1 Press to launch the OSCAR interface. The Main dialog box appears.
  • Page 73: Displaying Configuration Information

    2 Click Setup > Preempt. 3 Enter a number of seconds in the Timeout Seconds field. • If you enter a value of 0 to 4 seconds, the first user will not be warned before the session is preempted. • If you enter a value of 5 to 120 seconds, the first user will be warned and will be allowed to continue using the target device for up to the amount of time in the Timeout Seconds field.
  • Page 74: Running System Diagnostics

    3 Click License Key to add a license key and enable a new feature or click X to close the Configuration dialog box and return to the Setup dialog box. Running System Diagnostics You can validate the integrity of your system through the Run Diagnostics command.
  • Page 75: Broadcasting To Servers

    Table 3-4. Diagnostic Test Details Test Description Remote User Video Reports on whether a digital video channels are installed but not working LAN Connection Indicates whether LAN connection is active and whether traffic has been seen since the last run of diagnostics. On-line SIP modules Indicates the total number of currently connected and powered SIP modules...
  • Page 76 NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all devices receiving a broadcast to interpret keystrokes identically. Specifically, the and modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected devices simultaneously, some devices may inhibit and thereby delay the transmission.
  • Page 77: Power Controlling Devices

    2 Click OK to save the settings and return to the Setup dialog box. Click X or press to return to the Main dialog box. 3 Click Commands. The Commands dialog box displays. 4 Click the Broadcast Enable checkbox to activate broadcasting. The Broadcast Enable Confirm/Deny dialog box displays.
  • Page 78: Pdus Window

    Symbol Description Outlet is waiting to go off. To turn on, turn off or cycle power to a device: 1 Press to launch the OSCAR interface. The Main dialog box appears. 2 Click Commands - Power. 3 Select the device you wish to control. NOTE: Multiple devices may be selected.
  • Page 79: Pdu Inlets Window

    1 Press to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - PDUs. 3 Complete one of the following steps: Select a PDU name, then click Settings to open the PDU Settings window. -or- Select a PDU name, then press ...
  • Page 80: Pdu Outlets Window

    4 Click Inlets. 5 Enter an integer in the Minimum Amps or Maximum Amps fields. 6 Click OK. PDU Outlets window From the Outlets window, you can select an outlet and open the Outlet Settings window to set outlet-specific parameters. NOTE: You can only modify outlet parameters on a PDU that is currently online.
  • Page 81 In the Power-On Interval field, enter the number of seconds you want the Remote Console Switch to wait between turning off and turning NOTE: The Power-On Interval must be an integer between 0 and 7200. 8 Click OK. Controlling Your System at the Analog Ports...
  • Page 82: Remote Console Switch Software

    Launching the Remote Console Switch Software To launch the Dell Remote Console Switch Software on all Microsoft Windows systems: Select Start - Programs - Dell Remote Console Switch Software. The Remote Console Switch Software will launch. To launch the Remote Console Switch Software on Linux:...
  • Page 83: Viewing Your System In The Explorer

    Explorer window appears. The Explorer window allows you to view, access, manage, and create custom groupings for all the supported units in your data center. NOTE: Some older 2161DS, 2161DS-2, and 4161DS Remote Console Switches may have the Appliance Management Panel (AMP) enabled. To manage these Remote Console Switches, you must migrate them to the on-board web interface.
  • Page 84: Explorer Window Features

    Explorer Window Features Figure 4-1. Explorer Window Menu bar: Allows you to access many of the features in the Remote Console Switch Software. View Selector tabs: Contains four View Selector tabs for choosing the Explorer view. Group Selector pane: Contains a tree view representing the groups that are available for the current View Selector tab.
  • Page 85: Adding A Remote Console Switch Or Avocent Remote Console Switch

    Adding a Remote Console Switch or Avocent Remote Console Switch In addition to the Dell Remote Console Switch, the Remote Console Switch Software can also be used to manage Avocent switches. Therefore, as part of the process of adding a Remote Console Switch to your Remote Console Switch Software database, you will be prompted to select the vendor and product type for the switch you want to add.
  • Page 86 Figure 4-2. Product Type Dialog Box 3 Select a Vendor. For each vendor, the supported product names appear in the Product list. Select a product. If the Remote Console Switch model you wish to add is not available in the Product list, select Other. Once this switch is discovered, it will be available in the Product list the next time you add a Remote Console Switch.
  • Page 87 Remote Console Switch Software and click to enable the Include Offline SIPs check box. For more information, see "Using the Resync Wizard" on page 175. 8 Click Next. The Configure Tiered Switches dialog box appears if the Remote Console Switch Software detects an attached legacy switch. This dialog box contains a list of all SIP EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connected, if any.
  • Page 88 To add a new Remote Console Switch that does not have an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu in the Remote Console Switch Software. -or- Click the New Remote Console Switch task button. The New Remote Console Switch wizard appears.
  • Page 89 NOTE: The 2161DS Console Switch supports BootP (Bootstrap Protocol) and static IP addressing. Dell recommends that IP addresses be reserved for each unit and that they remain static while the 2161DS Console Switch units are connected to the network. The 2161DS Console Switch does not support dynamic IP address assignment, BootP emulation through DHCP, or IPv6 mode.
  • Page 90 Figure 4-5. Configure Tiered Switches Dialog Box 10 When complete, click Finish to exit the Wizard and return to the main window. Your Remote Console Switch should now be in the Unit Selector pane. To discover a Remote Console Switch: 1 Select Tools - Discover from the Explorer menu from the Remote Console Switch Software.
  • Page 91 4 The Searching Network progress bar appears. Progress text indicates how many addresses have been probed from the total number specified by the range and the number of Remote Console Switches or Avocent switches found. If one or more new Remote Console Switches or Avocent switches are discovered, the Wizard shows the Select Remote Console Switches to Add page.
  • Page 92: Accessing Your Remote Console Switch

    7 The Adding Remote Console Switches progress bar appears while the new switches are being added. Once all of the selected switches have been added to the local database, the Discover Wizard Completed page appears. Click Finish to exit the Wizard and return to the main window. Your new switches should now be in the Unit Selector pane.
  • Page 93 Figure 4-7. Remote Console Switch View Tab Selected To log into a Remote Console Switch: 1 Click the Remote Console Switches tab in the Explorer in the Remote Console Switch Software. 2 Double-click a Remote Console Switch in the Unit Selector pane. -or- Select a Remote Console Switch from the Unit Selector pane, and click the Configure Remote Console Switch task button.
  • Page 94: Launching The Vnc Or Rdp Viewer

    4 Click OK to access the Remote Console Switch. This launches the on- board web interface. For more information about the on-board web interface, see "Managing Your Remote Console Switch Using the On- board Web Interface" on page 140. -or- Click Cancel to exit without logging in.
  • Page 95: Changing Server And Switch Properties

    Figure 4-8. Remote Console Switch Servers Tab Selected NOTE: The VNC and RDP buttons will only appear when a server has been set up with a link. See the VNC and RDP Options and Properties sections for more information. Changing Server and Switch Properties From the Remote Console Switch Software, you can alter individual server or switch properties from the Properties dialog box including General, Network, Information, and Connections.
  • Page 96 2 Select View - Properties from the Explorer menu. -or- Click the Properties task button. -or- Right-click the unit and select Properties. The Properties dialog box appears. Figure 4-9. General Properties tab 3 Type the name of the unit. Duplicate names are not allowed. 4 (Servers Only - Optional) Select the server type.
  • Page 97: Changing Server Network Properties

    7 Click Apply to save the new settings. -or- Click OK to save the new settings and close the Properties window. -or- Click Cancel to exit without saving the new settings. Changing Server Network Properties The Network tab lets you set a browser URL for that server if you want to launch a browser to the server’s web server instead of launching a Viewer session.
  • Page 98: Changing Switch Network Properties

    Figure 4-10. Server Network Properties Tab 4 Click Apply to save the new settings. -or- Click OK to save the new settings and close the window. -or- Click Cancel to exit without saving the new settings. Changing Switch Network Properties If you were to reconfigure your network, you can use the Network tab to change the IP address for a switch.
  • Page 99 3 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and the field cannot be left blank. You can enter up to 128 characters, and may use an IPv4 or an IPv6 address.
  • Page 100: Changing Information Properties

    Changing Information Properties The Information tab allows you to enter information about the switch or server including a description, contact information and any comments you might wish to add. To change information properties: 1 In the Remote Console Switch Software, click the Remote Console Switches or Server tab and then select an individual unit in the Unit Selector list.
  • Page 101: Viewing Server Connections Properties

    Figure 4-12. Information Properties Tab 4 Click Apply to save the new settings. -or- Click OK to save the new settings and close the window. -or- Click Cancel to exit without saving the new settings. Viewing Server Connections Properties The Connections tab displays the physical connection path that is used to access this server and the connection type, such as video.
  • Page 102: Vnc Properties

    3 Click on the Connections tab to view the connections of the server. Connections properties are available only for servers and are read-only. The display indicates the physical connection path that is used to access this device and the connection type, such as video. Figure 4-13.
  • Page 103 - or - Right-click on the unit. Select Properties from the pop-up menu. The Properties dialog box appears. 3 Click the VNC tab. 4 For servers only, in the IP Address field, enter an IP address in dot notation or a 1-128 character domain name. Spaces are not allowed. Duplicate addresses are allowed.
  • Page 104: Rdp Properties

    Figure 4-14. Server VNC Properties tab 10 Click OK. RDP properties When you indicate a user-specified RDP application, you may include its command-line arguments. A selection of macros is available for placement in the command-line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password.
  • Page 105 3 Click the RDP tab, as appropriate. 4 For servers only, in the IP Address field, enter an IP address in dot notation or a 1-128 character domain name. Spaces are not allowed. Duplicate addresses are allowed. You may use an IPv4 or an IPv6 address. 5 In the Port field, enter a port number in the range 23-65535.
  • Page 106: Accessing A Server Via A Browser Window

    While the browser will connect to any URL, if the Browser Network property is set for the server, this feature is particularly applicable for servers configured with a service processor management interface, such as the integrated Dell Remote Access Card (iDRAC).
  • Page 107 Figure 4-16. Options Dialog Box - Custom Field Labels 2 Select the field label you wish to modify and click the Modify button. The Modify Custom Field Label dialog box appears. 3 Type the singular and plural versions of the field label. The length can be from 1 to 32 characters.
  • Page 108: Http/Https Options

    However, if your machine has a software cursor or pointer shadow enabled, or if your video driver does not support DirectDraw, you may experience a flicker in your mouse cursor when over the title bar of the Viewer. You can disable the software cursor or pointer shadow, load a new driver for your video card, or you can disable DirectDraw.
  • Page 109: Rdp Options

    1 Select Tools - Options from the Remote Console Switch Software Explorer menu. The Options dialog box appears. 2 Click the VNC tab. 3 In the Application to Launch field, enter the directory path and name or click the Browse button to locate the path and name. 4 Enter command-line arguments in the box below the path and name.
  • Page 110: Organizing Your System

    To insert a predefined macro at the cursor location in the command-line, click the Insert Macro list box and select a macro from the drop-down menu. The Remote Console Switch Software will automatically replace these variables when the application runs. 5 Enable/disable the Launch in command window checkbox.
  • Page 111 Figure 4-17. Sites View Tab Selected Figure 4-18. Folders View Tab Selected Remote Console Switch Software Basic Operations...
  • Page 112: Modifying Custom Field Names

    Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes in the Remote Console Switch Software. This allows you to group Remote Console Switches and servers in ways that are meaningful to you.
  • Page 113: Assigning A Unit To A Site, Location, Or Folder

    2 Click the Folders node and select File - New - Folder. -or- Right-click the Folders node and select New Folder. The New Folder dialog box appears. 3 Type a name for the folder from 1 to 32 characters long. Folder names are not case sensitive and can consist of any combination of characters entered from the keyboard.
  • Page 114: Deleting And Renaming

    3 Select the site, location, or folder category from the drop-down list. 4 Select the target from the list of available targets to which the unit can be assigned within the chosen category. This could be empty if no site, location, or folder has been defined in the local database.
  • Page 115 2 Select Edit - Delete. -or- Press the key on your keyboard. A dialog box appears confirming the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box. Click to enable/disable the check box as desired.
  • Page 116: Customizing The Explorer Window

    4 Click OK to save the new name. -or- Click Cancel to exit without saving changes. Customizing the Explorer Window The Remote Console Switch Software Explorer window can be resized at any time. Each time you launch the application, the Explorer window opens to its default size and location.
  • Page 117: Changing The Default Browser

    Changing the Default Browser You can specify which browser launches when viewing a server URL in a browser window. You have the option of using the default browser for your system, or you can select a specific browser to launch for that server. To change the default browser: 1 Select Tools - Options from the Explorer menu in the Remote Console Switch Software.
  • Page 118: Exporting A Database

    2 Select a database to save. 3 Type a file name and browse to a location to save the file. 4 Click Save. A progress bar appears during the save. When finished, a message appears indicating that the save was successful and you are returned to the main window.
  • Page 119: Loading A Database

    3 Select the type of export format you wish from the Files of Type drop- down list. 4 Click Export. A progress bar appears during the export. When finished, a message appears indicating that the export was successful and you are returned to the main window.
  • Page 120: Using The Viewer

    Using the Viewer You can connect to a server in the Remote Console Switch system using the Viewer. The Viewer allows you full keyboard, monitor and mouse control over a server. You can also scan through a customized list of servers by enabling individual servers to appear in the Thumbnail Viewer.
  • Page 121 Figure 5-1. Remote Console Switch Software - Servers Tab To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server to access in the Unit Selector pane. 3 Click the Connect Video task button. -or- Right-click on the server.
  • Page 122: Accessing Servers From The On-Board Web Interface

    4 Review the results of your search. -or- Click the Clear Results button to display the entire list again. To auto search by typing in the Unit list: 1 Click the Servers tab. 2 Type the first few characters of a server name. The highlight will move to the first server beginning with those characters.
  • Page 123: Interacting With The Server Being Viewed

    Figure 5-2. On-board Web Interface - Connections Tab Interacting With the Server Being Viewed Once you have connected to a server, you will see the desktop window of the server on your screen. This opens in a separate window. You will see two cursors, the local cursor and the server’s cursor.
  • Page 124: Viewer Window Features

    Viewer Window Features Figure 5-3. Viewer Window Menu bar: Access many of the features in the Viewer. Accessed server desktop: Interact with your server through this window. Viewer Menu bar Figure 5-4. Viewer Menu Bar Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar.
  • Page 125: Adjusting The Viewer

    and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. Connection Status Indicator: The connection status indicator indicates how the user is connected to the appliance for this server. For more information see "Connection Sharing" on page 126. Connection Status Indicator Sharing Mode Exclusive Mode...
  • Page 126 1 From the Tools menu in the Viewer, choose Session Options. The Session Options toolbar is displayed. 2 Click the Toolbar tab. 3 Click to select the items you want to add to the Viewer toolbar. 4 Click OK to accept the changes and return to the Viewer main window. Figure 5-5.
  • Page 127 Using the Up and Down button, click to increase or decrease the number of seconds for which you want the toolbar to display, after the mouse cursor is removed. 4 Click OK to accept the change you have made and return to the Viewer main window.
  • Page 128: Adjusting The Viewer Resolution

    disappear and only the accessed server desktop will be visible. The screen will be resized up to a maximum of 1024x768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear. To exit full screen mode: Press ...
  • Page 129: Adjusting The Video Quality

    Adjusting the Video Quality The Viewer offers both automatic and manual video adjustment capability. Generally, the Automatic Video Adjustment will optimize the video for the best possible view. However, you may wish to alter the video for your specific needs. Use the slider bar for large adjustments and the Plus (+) and Minus (- ) buttons are designed for fine-tuning adjustments.
  • Page 130 3 Move the slider bar or click the Minus (-) or Plus (+) buttons to adjust the parameter for each icon pressed. The adjustments will display immediately in the Viewer window. 4 When finished, click Close to exit the Manual Video Adjust dialog box. Manual Video Adjust Dialog Box Options Figure 5-8.
  • Page 131: Minimizing Remote Video Session Discoloration

    NOTE: Reducing the noise threshold to zero causes constant video refresh, high network usage, and a flickering video. Dell recommends that the noise threshold be set to the highest level that allows efficient system performance, while still being able to recover pixel colors over which the mouse cursor travels.
  • Page 132: Setting Mouse Scaling

    The Viewer allows you to select between five different mouse cursor options, set up mouse scaling, and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote cursor, and will simplify navigation.
  • Page 133: Minimizing Mouse Trailing

    4 Type the mouse scaling values you wish in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input ranges are 0.25 to 3.00. Minimizing Mouse Trailing During a remote video session, as the mouse moves on the screen, some pixels will remain discolored.
  • Page 134: Reducing Mouse Cursor Flickering

    NOTE: See the documentation included with your Windows operating system for specific instructions. Red Hat Linux: 1 Select the Mouse settings from the Desktop Controls. 2 Set Acceleration to 1.0. 3 Apply the changes and use the Align Local Cursor/Mouse button in the Viewer to resynchronize the mouse.
  • Page 135 can also specify a scan delay between thumbnails (Time Between Servers). During the delay, you will see the last thumbnail image for all servers in the scan sequence, though you won't be logged into any servers. An indicator light at the bottom of each frame displays the status of the server.
  • Page 136 Accessing Scan Mode from the Remote Console Switch Software Figure 5-11. Remote Console Switch Software- Scanning Servers To access the Scan mode in the Remote Console Switch Software: 1 In the Remote Console Switch Software Explorer, select the Servers, Sites or Folders tab.
  • Page 137: Thumbnail View Status Indicators

    Accessing Scan Mode from the On-board Web Interface Figure 5-12. On-board Web Interface - Scanning Servers To access Scan mode in the on-board web interface: 1 In the on-board web interface, click the Connections tab. 2 Select the check boxes next to the servers you want to scan. 3 Click Scan.
  • Page 138: Navigating The Thumbnail Viewer

    1 From the Thumbnail Viewer, select Options - Preferences. The Preferences dialog box appears. 2 Enter the time each thumbnail will be active during the scan (10 to 60 seconds) in the View Time Per Server box. 3 Enter the length of time the scan stops between each server (5 to 60 seconds) in the Time Between Servers box.
  • Page 139: Using Macros To Send Keystrokes To The Server

    From the Thumbnail Viewer, select Options - Pause Scan. The scan sequence will pause at the current thumbnail if the Thumbnail Viewer has a scan in progress or will restart the scan if currently paused. To change the thumbnail size: 1 From the Thumbnail Viewer, select Options - Thumbnail Size.
  • Page 140: Session Options - General Tab

    Figure 5-14. Viewer Macro Menu Expanded - Sun Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection. The Keyboard Pass-through check box allows you to specify whether Keyboard Pass-through mode is enabled, or not.
  • Page 141: Screen Capturing

    Figure 5-15. Session Options - General Tab The Menu Activation Keystroke list allows you to select a keystroke that activates the toolbar. The Background Refresh check box allows you to specify whether background refreshing occurs. When this option is selected the Viewer is sent a constant stream of data from the device whether or not a change has occurred on the device.
  • Page 142: Preemption

    3 In the File Name field, type a file name and click Save. To copy a screen to the clipboard: In the Viewer, choose File - Capture to Clipboard. The image is saved to the clipboard and can be pasted into a document or image editing application. NOTE: The Capture to Clipboard function is not available in Linux.
  • Page 143: Preemption Of Remote User By A Remote Administrator

    Preemption of Remote User by a Remote Administrator If a remote administrator attempts to access a server that is being accessed by a remote user, a message appears asking that the administrator wait while the user is informed that they will be preempted. The remote user cannot reject the preemption request and will be disconnected.
  • Page 144 When you attempt to open a Video session with a device that is already being viewed by another user, you are notified that the device is already being viewed. Depending on the configuration of sharing settings, you may be offered the option to share or preempt the video session. You may also be offered the option to open a stealth Video session.
  • Page 145 NOTE: Only the Primary user can request an Exclusive session. If other users are sharing at the time Exclusive Mode is requested, they are disconnected, regardless of the Primary users access level. To open a Video session in Exclusive mode: In the Viewer, choose Tools - Exclusive Mode.
  • Page 146: Virtual Media

    Virtual Media Virtual media allows you to view, move, or copy data located on virtual media to and from any server. You can manage remote systems more efficiently by allowing operating system installation, operating system recovery, hard drive recovery or duplication, BIOS updating, and server backup. Virtual media can be connected directly to the appliance using USB ports located on the appliance.
  • Page 147: Configuring Virtual Media Locally

    • Locked - A virtual media session that is associated with a specified KVM session. If the KVM session is closed, the virtual media session will end. (For example, if the KVM session is preempted, closed by a user, or stopped when the screen saver starts, the appliance will close the associated virtual media session).
  • Page 148: Setting Virtual Media Options Using The Oscar Interface

    Figure 6-1. VMedia Setup Dialog Box To enable/disable virtual media: 1 Press to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - VMedia. 3 Select the appropriate checkbox to enable virtual media for that SIP. Deselect the appropriate checkbox to disable virtual media for that SIP.
  • Page 149 Figure 6-2. Virtual Media Dialog Box Table 6-1. OSCAR Interface Virtual Media Options Function Purpose Locked Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection, the virtual media connection to that server is also disconnected. A local user attempting to switch to a different server is also disconnected.
  • Page 150: Configuring Virtual Media Remotely

    To set virtual media options using the OSCAR interface: 1 Press to launch the OSCAR interface. The Main dialog box appears. 2 Connect a virtual media device to the USB port on the switch. 3 Click VMedia. 4 Click the appropriate checkbox to enable or disable each of the options. For information about each individual setting, see Table 6-1.
  • Page 151 Figure 6-3. Virtual Media Window - On-board Web Interface To enable/disable virtual media: 1 Click the Configure tab, then click Remote Console Switch - Virtual Media. 2 Select the appropriate checkbox to enable virtual media for that SIP. Deselect the appropriate checkbox to disable virtual media for that SIP. Click Save.
  • Page 152: Setting Virtual Media Options Using The On-Board Web Interface

    Setting Virtual Media Options Using the On-board Web Interface You can determine the behavior of the appliance during a virtual media session using the options provided in the on-board web interface virtual media configuration screen. Table 6-2 outlines the options that can be set for virtual media sessions.
  • Page 153 1 Launch the Viewer from the Remote Console Switch Software or the on- board web interface. (See "Using the Viewer" on page 103 for more information.) 2 Select Tools - Virtual Media. Figure 6-4. Dell Virtual Media Client Showing No Connection Figure 6-5. Dell Virtual Media Client Showing Two Connections Virtual Media...
  • Page 154: Virtual Floppy Drive

    There are two devices available for mapping on the target server: a floppy/flash drive or a CD/DVD drive. The virtual media client allows one of each to be mapped at a time. Alternatively, the virtual media client will also allow a floppy image (*.img) file or a CD image (*.iso) file to be mapped to a virtual device.
  • Page 155: Virtual Cd/Dvd Drive

    Virtual CD/DVD Drive The CD/DVD drive section allows a user to select which drive to map to the virtual CD/DVD. It includes radio buttons for selecting the type of device (CD/DVD or ISO image), as well as a browse button used for selecting the *.iso image file.
  • Page 156: Reserving A Virtual Media Session

    Reserving a Virtual Media Session If you want to continue a virtual media session after the KVM session is closed, you can reserve the virtual media session. If the virtual media session is reserved, it will remain active when the associated KVM session is closed. In addition, the virtual media session can only be accessed by the user to which it is reserved.
  • Page 157: Managing Your Remote Console Switch Using The On-Board Web Interface

    Managing Your Remote Console Switch Using the On-board Web Interface Once you have installed a new Remote Console Switch, you have the ability to view and configure unit parameters, determine who has access and control rights, view and control currently active video sessions, and execute a variety of control functions such as rebooting and upgrading your Remote Console Switch from the on-board web interface.
  • Page 158: Viewing And Configuring Remote Console Switch Parameters

    server properties, manage the local database, organize your system, and connect to KVM sessions. See "Remote Console Switch Software Basic Operations" on page 65 and "Using the Viewer" on page 103. Viewing and Configuring Remote Console Switch Parameters The Configure tab allows you to display a list of categories covering a wide range of parameters for your Remote Console Switch.
  • Page 159 The Encryption Levels option allows you to specify the type of encryption to be used for video, keyboard, and mouse sessions. You can select multiple methods when a new client connection is requested. The Remote Console Switch negotiates for the highest enabled encryption method. The Connection Sharing options indicate which sharing options are enabled.
  • Page 160: Setting Up User Accounts

    Figure 7-1. Remote Console Switch Sessions Window Setting Up User Accounts When you select the Users category, the on-board web interface will retrieve and display a list of usernames and current access levels from the Remote Console Switch. You can add, modify, or delete users in this listing. You can assign three access levels: User, User Administrator, and Remote Console Switch Administrator.
  • Page 161 Table 7-1. User Access Level Rights Operations Remote Console User User Switch Administrator Administrator Configure network & global settings (security mode, time-out, Simple Network Management Protocol (SNMP)) Reboot FLASH upgrade Administer User Accounts Monitor server status Target Device Access Assigned by Admin NOTE: Preemptions listed in Table 7-1 only apply to remote clients.
  • Page 162 Figure 7-2. Users Window To add or modify a user: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column. 2 Click the Add User button on the right side of the window to add a new user.
  • Page 163 3 Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number. 4 Select the appropriate access level you wish for this user from the drop- down list.
  • Page 164: Locking And Unlocking User Accounts

    5 Click Save to save the settings and return to the main on-board web interface window. To change the user password: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column. 2 Click a user name in the Users column to modify an existing user.
  • Page 165: Enabling And Configuring Snmp

    If an account becomes locked, it will remain locked until the duration time has elapsed, the Remote Console Switch is power-cycled, or an Administrator unlocks the account. A User Administrator may unlock only user accounts, whereas a Remote Console Switch Administrator may unlock any type of account.
  • Page 166 In the SNMP category, you can enter system information and community strings. You may also designate which stations can manage the Remote Console Switch as well as receive SNMP traps from the switch. For more information on traps, see "Enabling Individual SNMP Traps" on page 150 in this chapter.
  • Page 167: Enabling Individual Snmp Traps

    An SNMP trap is a notification sent by the Remote Console Switch to a management station indicating that an event has occurred in the Remote Console Switch that may require further attention. The Dell OpenManage IT Assistant software is the event manager. You can specify what SNMP traps are sent to the management stations by simply clicking the appropriate check boxes in the list.
  • Page 168: Viewing And Resynchronizing Server Connections

    Figure 7-6. SNMP Traps Window Viewing and Resynchronizing Server Connections The Servers category retrieves and displays the servers that exist in the Remote Console Switch Software database as well as information on how the servers are connected to the selected Remote Console Switch. The Path column displays the current server connection.
  • Page 169: Modifying A Server Name

    Figure 7-7. Servers Window Modifying a Server Name You can use the on-board web interface to rename a server from a remote workstation rather than from the OSCAR of the Remote Console Switch. To modify a device name: 1 In the Server category, click the name of the server whose name you wish to change.
  • Page 170: Viewing And Configuring Tiered Switch Connections

    2 Type the name you want to assign to the server. Names must be 1-15 characters, include alphabetical characters, and may not include spaces or special characters with the exception of hyphens. 3 Click Save. The name you have supplied is updated in both the Remote Console Switch and local client database.
  • Page 171: Viewing The Sips And Avocent Iq Modules

    Viewing the SIPs and Avocent IQ Modules The Server - SIPs category lets you view the SIPs and Avocent IQ modules in your system, their port, and Electronic ID number (EID) as well as their type and connection device. You can also view the SIP status. A green circle indicates that the SIP is online.
  • Page 172: Viewing Remote Console Switch Version Information

    Avocent IQ modules provides support for Sun and Serial connections. NOTE: To determine if an item identified as PS/2 or USB is a Dell SIP or an Avocent IQ module, access the SIPs Versions panel. For more information see "SIPs Subcategory" on page 156.
  • Page 173: Sips Subcategory

    Figure 7-11. Firmware Version Window SIPs Subcategory The SIPs sub-category allows you to view version information. Clicking on the EID displays a window that allows you to upgrade the SIP firmware and to reset the SIPs if connected to a tiered switch. Selecting the Enable Auto-Upgrade for all SIPs check box causes all subsequently connected SIPs to have their firmware upgraded to that available on the Remote Console Switch.
  • Page 174 Figure 7-12. SIPs Firmware Version Window To view version information for a SIP: 1 Click the Configure tab in the on-board web interface, then click the SIPs subcategory from the Versions category in the left column. 2 Click the EID of the SIP for which you want to view the firmware version. Managing Your Remote Console Switch Using the On-board Web Interface...
  • Page 175 Figure 7-13. SIP Version Window On occasions when a tiered switch is not recognized by the Remote Console Switch, it may be necessary to reset the SIP which connects the tiered switch to the Remote Console Switch. This can be done using the Reset SIP button in the SIPs subcategory.
  • Page 176: Upgrading Firmware

    3 Click Reset SIP. A message appears warning you that this function is reserved for tiered switches and that resetting the SIP may result in the need to reboot the server. 4 Click OK to continue. -or- Click Cancel to return to the SIPs subcategory. Upgrading Firmware You can upgrade the firmware for either the Remote Console Switch or the SIPs.
  • Page 177 Figure 7-14. Upgrade Switch Firmware Window 4 Click the Upgrade button. The Upgrade button dims and a progress message and progress bar appears. 5 When the upgrade is complete, the Remote Console Switch will reboot. NOTICE: Do not power down the Remote Console Switch while it is upgrading. You can upgrade firmware for all SIPs of a given type.
  • Page 178 Figure 7-15. Upgrade SIP Firmware Window 4 Click Upgrade. The Upgrade button dims. The Last Status column will display either In Progress or Succeeded, depending on the status of each SIP upgrade. A firmware upgrade currently in progress message displays until all of the selected SIP types are upgraded.
  • Page 179: Controlling User Status

    Figure 7-16. SIP Version Window 4 Compare the current information to the Firmware Available field to see the firmware upgrade available for the SIP. (You can load firmware even if the current and available versions are the same. In some cases, you can downgrade the SIP to an older, compatible version.) 5 Click the Load Firmware button.
  • Page 180 Figure 7-17. User Status Window To disconnect a user session: 1 Click the Status tab in the on-board web interface. A list of users and their connection information appears. 2 Click the check box for one or more users that you wish to disconnect. 3 Click the Disconnect Session button.
  • Page 181: Rebooting Your System

    Rebooting Your System You can reboot the Remote Console Switch through the Tools tab in the on- board web interface. When clicked, Reboot Remote Console Switch will broadcast a disconnect message to any active users, then log out the current user and immediately reboot the Remote Console Switch.
  • Page 182: Managing User Databases

    NOTE: You may leave the password field blank if you do not want to require a password for accessing the configuration file. 4 Click Browse and navigate to a location to save the Configuration file. The location appears in the Save To field. 5 Click Save.
  • Page 183 To save a user database from a Remote Console Switch: 1 Click the Tools tab in the on-board web interface. The Tools window appears. 2 Click the Save Remote Console Switch User Database button. The Save Remote Console Switch User Database window appears. 3 Click Browse and navigate to a location to save the user database file.
  • Page 184: Installing A Web Certificate

    Installing a Web Certificate A web certificate allows you to enter the on-board web interface on a web browser without having to acknowledge the Remote Console Switch as a trusted web server each time you access the on-board web interface. Using the Install Web Certificate window, you can create a self-signed openssl certificate.
  • Page 185: Managing Pdus

    Organization Name: the exact legal unabbreviated name of your organization. Locality Name: the city where your organization is located. State or Province Name: the unabbreviated state or province where your organization is located. Country Name: the two-letter ISO abbreviation for your country. Email Address: the email address for the CA to contact.
  • Page 186 To configure a device connected to a PDU: 1 Click the Configure tab in the on-board web interface, then click the PDUs category in the left column for a list of PDUs. 2 Click on the PDU you wish to access. The PDU Settings window opens. 3 Click the Outlet Settings button at the bottom of the PDU Settings window for a list of devices connected to the PDU.
  • Page 187 4 Click Save. Managing Your Remote Console Switch Using the On-board Web Interface...
  • Page 188: Migrating Your Remote Console Switch

    On-board Web Interface" on page 173, and "Using the Resync Wizard" on page 175. NOTE: The Dell 2161DS Remote Console Switch cannot support the on-board web interface and therefore cannot be migrated. Please refer to your 2161DS user documentation for more information on managing your Remote Console Switch.
  • Page 189: Upgrading Firmware Using The Amp

    menu appears. Select Manage Remote Console Switch. -or- Click a Remote Console Switch in the Unit Selector pane and press . A password prompt appears. NOTE: If there is a Configure Remote Console Switch task button, rather than a Manage Remote Console Switch task buton, that Remote Console Switch has already been migrated to the on-board web interface.
  • Page 190: Migrating Remote Console Switches To The On-Board Web Interface

    Click the Upgrade Remote Console Switch Firmware button. -or- To discard those changes before the upgrade, click Yes. The Firmware Upgrade dialog box appears. Select TFTP Server as the source, and type the Trivial File Transfer Protocol (TFTP) server IP address where the firmware is located as well as the filename and directory location.
  • Page 191 NOTICE: Once you migrate a Remote Console Switch, you will not be able to use the Remote Console Switch Software AMP. Use the on-board web interface instead. To migrate Remote Console Switches: 1 Select Tools - Migrate in the Explorer. The Migration Wizard welcome page opens.
  • Page 192: Using The Resync Wizard

    7 If the migration was successful, the Completing the Migration Wizard window will open. -or- If the migration was not successful, the Migration Wizard was unsuccessful window will open. 8 Click Finish to exit the wizard. The Remote Console Switch will no longer be available in the Remote Console Switch Software.
  • Page 193 -or- To retain server names in the local database, clear the Replace Database names with the names from the Remote Console Switch check box. 7 Click Next. The Polling Remote Console Switch window opens. 8 Then Detected Changes window opens and lists changes made to the database.
  • Page 194: Ldap Feature For The Remote Console Switch

    DNS name spaces are usually depicted. The suite of Dell Remote Console Switches is designed to support a single tree of domains that are deployed in either a shallow or deep hierarchical name structure.
  • Page 195: Domain Controller Computers

    Dell Remote Console Switches can gracefully handle situations where some Domain Controllers are not available on the network. DNS SRV records are used for this purpose so the Dell Remote Console Switches always attempt to contact alternative Domain Controllers at the “nearest” site first, depending on the administrative settings configured in the SRV records.
  • Page 196: Attributes

    Dell to simplify the administration of access controls; such extensions are usually referred to as “schema extensions” and are at the heart of the Dell Extended Schema feature described in this document. These schema extensions provide customized object classes to...
  • Page 197: Standard Schema Versus Dell Extended Schema

    Standard Schema versus Dell Extended Schema To provide the greatest flexibility in the multitude of customer environments, Dell provides a group of objects that can be configured by the user depending on the desired results. Dell has extended the schema to include an Association, Device, and Privilege object.
  • Page 198: Standard Installation

    Care will have to be taken to correctly configure a Remote Console Switch that is designated in this manner. In addition, using the Dell Schema Extensions makes it easier to search on and identify switch devices. A switch that is configured using a computer device object will be searched on along with every computer device within the Active Directory structure.
  • Page 199: Configure The Override Admin Account

    5 Configure Group Objects 6 Create and Download the CA Root certificate 7 Set the Login Timeout Configure the Override Admin Account Should a network failure occur, an account is provided that may be used regardless of the unit’s ability to authenticate against an LDAP server. Before configuring other settings, this account should be configured.
  • Page 200: Configuring The Network Time Protocol Settings

    Figure 9-1. On-board Web Interface - Network Subcategory Configuring the Network Time Protocol Settings The switch must have access to the current time to verify that certificates have not expired. You can configure the switch to request time updates from the network time server (NTP).
  • Page 201: Configuring The Ldap Authentication Parameters

    Entering Authentication Parameters If you plan to install the Dell Extended Schema, enter only the RCS and Root Domains that will be used. If you elect not to use the Dell Extended Schema, the RCS Switches and access controlled SIPs in your installation will be configured as Computer Objects within Active Directory.
  • Page 202 Figure 9-2. On-board Web Interface - Authentication Panel Local/LDAP and Parameters LDAP Feature for the Remote Console Switch...
  • Page 203 Radio Button to indicate which Active Directory (AD) object classes are used to store information related to authorization. For the default Standard schema, Microsoft Active Directory objects are used. When using the Extended schema, the extra Dell object classes are added. RCS Domain...
  • Page 204: Ldap Ssl Certificates

    Access Control The value of this field specifies which attribute in the LDAP Attribute directory is to be used to contain discretionary access control (Standard information and is only enabled when Standard Schema is schema set only) selected. The Access Control Attribute is chosen from among the attributes in the LDAP directory object representing the group whose membership includes both the user and the appliance or attached computer that you are trying to access.
  • Page 205 Select Start - Control Panel - Add or Remove Programs. Select Add/Remove Windows Components. In the Windows Components Wizard, select the Certificate Services check box. Select Enterprise root CA as CA Type and click Next. Enter Common name for this CA, click Next, and click Finish. 2 Enable SSL on each of your domain controllers by installing the SSL certificate for each controller.
  • Page 206 Country Name (2 letter code) [GB]: State or Province Name (full name) [Berkshire]: Locality Name (eg, city) [Newbury]: Organization Name (eg, company) [My Company Ltd]: Organizational Unit Name (eg, section) []: Common Name (eg, your name or your server's hostname) []:...
  • Page 207 7 On the File To Export screen enter or browse to a filename and path for the exported certificate. Press the Next button. 8 Press the Finish button. The resulting certificate file is properly formatted and readable by OpenSSL. In general, it will be necessary to upload the CA certificate only once; however, it will have to be uploaded again if the certificate is revoked, if it expires, or if “Restore Factory Defaults”...
  • Page 208 Figure 9-4. On-board Web Interface - Send Certificate Button Description Browse Browse to a certificate file by opening a File Chooser dialog and allowing a user to choose a certificate file. View Certificate Displays the current Remote Console Switch certificate. Send Sends the certificate to the Remote Console Switch.
  • Page 209: Login Timeout

    Login Timeout In cases where there is a large enough directory tree to cause LDAP authentication to perform slowly, the Sessions window includes a Login Timeout function with a default timeout of 30 seconds. The login timeout is the time from which the user presses the OK button on the Login dialog box until there is no response from the appliance.
  • Page 210: Configuring Group Objects

    The following display is an example of the CA certificate information: 1 From the Client, download CA certificate into the appliance. 2 From the serial console Main Menu, type option 8 to display the LDAP CA Certificate. The appliance will display the following types of information: Begin CA certificate information display subject= /DC=msft/DC=ldaptest/CN=MyCertificate issuer= /DC=msft/DC=ldaptest/CN=MyCertificate...
  • Page 211 There are three permission levels available. In increasing order of access they are, “KVM User”, “KVM User Admin” and, the most powerful level, “KVM Appliance Admin.” NOTE: If the KVM User access level is not being used, SIP objects will not need configuration as both Administrator permissions have access to all SIPs by default.
  • Page 212 Table 9-2. LDAP (Group Attribute Authorization) Operation KVM Appliance KVM User Admin KVM User Admin Allowed to preempt another Preemption Allowed to preempt another Appliance User Admin. Permission Admin or a User Admin. must be configured for each Permission must be target device by including configured for each the target device in the...
  • Page 213: Active Directory Object Overview For Standard Schema

    Configure Yes – Permission must Yes – Permission must be port settings be configured for each configured for each appliance by including appliance by including the the appliance in the appliance in the appropriate appropriate Group Group object in the object in the Directory.
  • Page 214: Dell Extended Schema Active Directory Object Overview

    8 Add the computer objects for the access controlled SIPs to the KVM User Group. Dell Extended Schema Active Directory Object Overview For each of the physical Remote Console Switches on the network that you want to integrate with Active Directory for Authentication and...
  • Page 215 the physical switch and one Association Object. The Association object is used to link together the users or groups with a specific set of privileges to one or more SIPs. This model provides an Administrator maximum flexibility over the different combinations of users, RCS privileges, and SIPs on the Remote Console Switch without adding too much complexity.
  • Page 216 Figure 9-6. Typical Setup for Active Directory Objects Association Object User(s) Group(s) Privilege Object RCS Device Object(s) RCS Privilege Object You can create as many or as few association objects as you want or need. However, you must create at least one Association Object, and you must have one RCS Device Object for each Remote Console Switch on the network that you want to integrate with Active Directory for Authentication and Authorization.
  • Page 217 Objects in AO2, and RCS2 as RCS Devices in AO2. See “Adding Remote Console Switch Users and Privileges to Active Directory with Dell Schema Extensions” for detailed instructions. Figure 9-8 shows how you can set up the Active Directory Objects in multiple domains.
  • Page 218 User1 is in Domain1, and user2 and user 3 are in Domain2. You want to give user1 and user 2 an administrator privilege to both Remote Console Switches and give user3 a login privilege to the RCS2. Figure 9-8. Setting Up Active Directory Objects in Multiple Domains Domain 1 Domain 2 Group1...
  • Page 219: Configuring Active Directory With Dell Schema Extensions To Access Your Rcs

    Dell Schema Extender utility or you can use the LDIF script file. NOTE: The Dell organizational unit will not be added if you use the LDIF script file. The LDIF files and Dell Schema Extender can be obtained at dell.com/support.
  • Page 220: Installing The Dell Extension To The Active Directory Users And Computers Snap-In (Optional)

    Active Directory Remote Console Switch Objects. The installation is described in the following section, “Opening the Active Directory Users and Computers Snap- In.” If you do not install the Administrator Pack, then you cannot view the Dell SIP Object in the container.
  • Page 221: Adding Users And Privileges To Active Directory With Dell Schema Extensions

    Creating a SIP Object 1 In the MMC Console Root window, right-click a container. 2 Select New - Dell SIP Object. This opens the New Object window. 3 Type a name for the new object. This name must match the Remote Console Switch Name that you will type in step 4 of “Configuring the...
  • Page 222: Using Dell Association Objects Syntax

    Each of these new object classes is defined in terms of various combinations (hierarchies) of default Active Directory classes, together with Dell unique attribute types. Each of the Dell unique attribute types is defined in terms of a default Active Directory attribute syntax.
  • Page 223: Creating An Association Object

    To create an association object: 1 In the Console Root (MMC) window, right-click a container. 2 Select New - Dell SIP Object to open the New Object window. 3 Type a name for the new object. 4 Select Association Object.
  • Page 224: Console Redirection Access Security

    RCS Client, perform the following steps: 1 Create a Dell SIP object for each SIP that the User(s) is (are) allowed to access. 2 Create an Active Directory User account for each of the users to be controlled.
  • Page 225: Using Active Directory To Log In To The Remote Console Switch

    3 Create a DPO. Do not check any of the three boxes on the “KVM Appliance Privileges” tab. Check the Console Redirection Access box on the “KVM SIP Privileges” tab. NOTE: If you check any of the KVM Appliance Privileges check boxes and you check the Console Redirection Access box, the normal User Privileges associated with the privilege level checked in the KVM Appliance Privileges box will take precedence over the Console Redirection Access checkbox, and the user will still be able to...
  • Page 226: Frequently Asked Questions

    SIP via the OSCAR at the console switch. The Dell Standard Schema and the Dell Extended Schema use specific object classes in the Microsoft Windows Active Directory to represent SIPs. The Microsoft standard naming conventions for these object classes prohibit the use of special characters or spaces.
  • Page 227 Association Object, Remote Console Switch user objects, and SIP Device Objects (including Association Object) must be universal groups. Can these Dell-extended objects (Dell The Association Object and the Association Object, Dell Remote Privilege Object must be in the same Console Switch Device, and Dell domain.
  • Page 228 What can I do if I cannot log Troubleshoot as follows: into the Remote Console • If no domain name is specified, the Switch using Active Directory local database is used. To login when authentication? How do I AD authentication isn't working, use troubleshoot the issue? the default local admin account.
  • Page 229: A Appendix A: Updating The Remote Console Switch Software

    Appendix A: Updating the Remote Console Switch Software For optimal operation of your system, ensure that you have the latest version of the Remote Console Switch Software available from Dell support website at dell.com/support. To update the Remote Console Switch Software: 1 Download the update file from the Dell support website - dell.com/support.
  • Page 230: B Appendix B: Remote Console Switch Software Keyboard And Mouse Shortcuts

    Appendix B: Remote Console Switch Software Keyboard and Mouse Shortcuts Table B.1: Divider Pane Keyboard and Mouse Shortcuts Operation Description Navigates between the split-screens and gives focus to the last element that had focus. Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has the focus. Right or Down Moves the divider right if the divider has the focus.
  • Page 231 Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Description Down Arrow Deselects the existing selection and selects the next node below the current focus point. Spacebar Alternately selects/deselects the node that currently has the focus. Enter Alternately collapses/expands the node that has focus. Only applies to nodes that have children.
  • Page 232 Table B.3: Keyboard and Mouse Operations for the Unit List Operation Description Shift + Page Extends selection down one page. Down Shift + Mouse Deselects any existing selection and selects the range of rows Click between the current focus point and the row the mouse pointer is over when the mouse is clicked.
  • Page 233: C Appendix C: Tcp Ports

    Appendix C: TCP Ports The Viewer communicates with the 2161DS Remote Console Switch over TCP ports 8192 and 2068. Digitized video data is sent over port TCP/UDP 8192. Encrypted keyboard and mouse data is sent over port 2068. Remote Console Switch appliance discovery data is sent over port 3211. Remote Console Switches that support the on-board web interface also send data over the user definable HTTP and HTTPS ports.
  • Page 234: D Appendix D: Mibs And Snmp Traps

    Appendix D: MIBs and SNMP Traps This appendix provides formatted information drawn from the Management Information Bases (MIBs) written for Dell 2161DS-2/4161DS/2321DS Remote Console Switches. Sections in this guide follow MIB groups and provide explanation and definitions for the terms used to define MIB objects.
  • Page 235: Mib Groups

    Figure D-1. Dell Remote Console Switch MIB Structure MIB Groups Product ID Group (dsProductID) 1.3.6.1.4.1.10418.3.3.1.1 Product ID group objects are shown in Table D-1. The primary purpose of the Product ID group is for management station to uniquely identify the manufacturer, model, product version and firmware version of the Remote Console Switch.
  • Page 236 Table D-1. Product IP Group Objects Object Type Description dsProductIDDisplayName Product name in UTF8. 1.3.6.1.4.1.10418.3.3.1.1.1 dsProductIDVendor Product vendor name in 1.3.6.1.4.1.10418.3.3.1.1.3 UTF8. ProductIDProductVersion Global product version in 1.3.6.1.4.1.10418.3.3.1.1.4 UTF8. dsProductIDDModuleF The D module firmware 1.3.6.1.4.1.10418.3.3.1.1.5 WVersion version string in UTF8. dsProductIDMainboardF The main board firmware 1.3.6.1.4.1.10418.3.3.1.1.6...
  • Page 237 Object Type Description dsProductIDVendor Product vendor name in 1.3.6.1.4.1.10418.3.3.1.1.3 UTF8. ProductIDProductVersion Global product version in 1.3.6.1.4.1.10418.3.3.1.1.4 UTF8. dsProductIDDModuleF The D module firmware 1.3.6.1.4.1.10418.3.3.1.1.5 WVersion version string in UTF8. dsProductIDMainboardF The main board firmware 1.3.6.1.4.1.10418.3.3.1.1.6 WVersion version string in UTF8. dsProductIDStatus Reports the operating state 1.3.6.1.4.1.10418.3.3.1.1.7 of the product based on a...
  • Page 238 SIP Group (dsSIP) 1.3.6.1.4.1.10418.3.3.1.2 SIP group objects are shown in Table D-2. The SIP group objects are structured in a table format and contain information on SIPs connected to the Remote Console Switch, such as SIP’s boot, application and hardware version.
  • Page 239 The status of the SIP . 1.3.6.1.4.1.10418.3.3.1.2.1.1.7 SNMP Trap Object Group This section describes the variables sent to Dell 2161DS-2/4161DS Remote Console Switches. It provides additional information about a trap or an alert generated by an event on the RCS. The following objects are for generation of traps.
  • Page 240 User Name Description This object is sent in a trap to identify the name of the user for which the trap condition occurred. If the trap condition occurred as a result of activity on the local port (OSD), then the value of this object will be the following string: local port.
  • Page 241 Current Image Version 1.3.6.1.4.1.10418.3.2.6.5 Description This object is sent in a trap to identify the version of the software image that the Remote Console Switch is currently running. Syntax UTF8String (SIZE (0.32)) Image Upgrade Results Variable Name dsTrapObjectImageUpgradeResults 1.3.6.1.4.1.10418.3.2.6.6 Description This object is sent in a trap to report the results of an FTP , TFTP , or ASMP image upgrade.
  • Page 242 SIP Identification Description This object is sent in a trap to identify the SIP for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) Tiered Switch Identification Variable Name dsTrapObjectTieredSwitchName 1.3.6.1.4.1.10418.3.2.6.9 Description This object is sent in a trap to identify the tiered switch for which the trap condition occurred.
  • Page 243 The contents will be a Dell Application Message Packet with the address, size, and command header removed. The parameters of the message will depend on the specific problem the firmware is designed to detect and report.
  • Page 244 Device Identification Description This object is sent in a trap to identify the device for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) Warning/Alarm Condition Variable Name dsTrapObjectAlarmCondition 1.3.6.1.4.1.10418.3.2.6.16 Description This object is sent in a trap to identify Warning/Alarm activity for the device on which the trap condition occurred.
  • Page 245 User Account Unlocked Reason Variable Name dsTrapObjectUnlockReason 1.3.6.1.4.1.10418.3.2.6.19 Description This object is sent in a trap to explain the reason for which a user account has been unlocked. Syntax UTF8String (SIZE (0.64)) IP Address Variable Name dsTrapObjectIPAddress 1.3.6.1.4.1.10418.3.2.6.20 Description This object is sent in a trap to identify the IP address for which a trap condition occurred.
  • Page 246 Type of SIP Image Variable Name dsTrapTrapObjectTypeOfImage 1.3.6.1.4.1.10418.3.2.6.22 Description This object is sent in a trap to report the type of software image for which the trap condition occurred. Syntax SyntaxINTEGER {boot(1),app(2)} Virtual Media Drive Access Mode Variable Name dsTrapObjectVirtualMediaDriveAccessMode 1.3.6.1.4.1.10418.3.2.6.23 Description This object is sent in a trap to report the access mode associated...
  • Page 247 Image Upgrade Result Code (continued) Syntax SyntaxINTEGER { imageUpgradeTftpNoSocket(1), -- TFTP No Socket imageUpgradeTftpConnectFailure(2), -- TFTP server TFTP connect failed imageUpgradeTftpRequestDenied(3), -- TFTP server request denied imageUpgradeTftpBadPacket(4), -- TFTP err - non-data packet received imageUpgradeTftpOOS(5), -- TFTP err - too many packets out of sequence imageUpgradeTftpTooBig(6), -- TFTP err -...
  • Page 248: Enterprise Traps

    MIB modules, which contain variables that can be set or read to provide information on the RCS. This section describes the traps that are generated by the Dell 2161DS- 2/4161DS SNMP agent. The enterprise-specific traps described in Table D-3 belong to the MIB enterprise identified by OID 1.3.6.1.4.1.10418.3.2.6, and...
  • Page 249 Table D-3. Enterprise Specific Traps Trap Trap Message Severity Description The Remote Informational The Remote Console Switch is in the process Console Switch of rebooting. is rebooting. The name of the user who initiated the Command reboot is contained in issued by user: dsTrapObjectUserName.
  • Page 250 Trap Trap Message Severity Description Video session Informational A video session has been terminated by terminated. another user. Command The name of the user who terminated the issued by user: session is contained in %s. Terminated dsTrapObjectUserName. user: %s. Server: The name of the user who was terminated from the session is contained in dsTrapObjectTargetUserName.
  • Page 251 Trap Trap Message Severity Description Result text: %s. Informational The result of an FTP , TFTP , or ASMP image Results code: upgrade. New user added Informational A new user has been added to the local user to local user database.
  • Page 252 Trap Trap Message Severity Description Server name Informational The name of a server has changed. changed. Old The previous name of the server is contained name: %s. New in dsTrapObjectOldServerName. name: %s. The new name of the server is contained in Attached to SIP: dsTrapObjectServerName.
  • Page 253 Trap Trap Message Severity Description Configuration Informational The Remote Console Switch has loaded a file loaded in the configuration file. Remote Console The name of the user who commanded the Switch. Remote Console Switch to load the Command configuration file is contained in issued by user: dsTrapObjectUserName.
  • Page 254 Trap Trap Message Severity Description Subsystem Informational The Remote Console Switch has started a Upgrade started. Subsystem Upgrade. Device ID: %s. This can be a download from the DModule to the main board, or an SIP or other subsystem download from the main board. Information about the subsystem being updated is stored in the dsTrapObjectFirmwareCondition object.
  • Page 255 Trap Trap Message Severity Description Subsystem Informational The Remote Console Switch has detected a upgrade failed. special condition resulting in a failed Device ID: %s. subsystem update. The condition has been recorded is stored in the dsTrapObjectFirmwareCondition object. Warning Minor The Remote Console Switch has detected a condition.
  • Page 256 Trap Trap Message Severity Description User account Minor A user account has been unlocked. has been The IP address of the client that originated unlocked. the unlock request is contained in Client IP dsTrapObjectIPAddress. Address: %s. When the user account is unlocked by an Command appliance reboot or by the expiration of the issued by user:...
  • Page 257 Trap Trap Message Severity Description SIP image Informational A software image upgrade has started on an upgrade started. SIP . Command The name of the user who initiated the SIP issued by user: upgrade is contained in %s. Image type: dsTrapObjectUserName.
  • Page 258 Trap Trap Message Severity Description SIP image Informational The result of an SIP software image upgrade. upgrade result. The image upgrade result is contained in Result: %d. dsTrapObjectSipImageUpgradeResult. Upgrade was The name of the user who initiated the SIP started by user: upgrade is contained in %s.
  • Page 259 Trap Trap Message Severity Description Remote virtual Informational A remote Virtual Media session to a server has media session started. A video session to the server must started. User: have been established by the same user prior %s. Server: %s. to starting the VM session.
  • Page 260 Trap Trap Message Severity Description Remote virtual Informational A user established a reserved remote virtual media session media session. has been The name of the user who has established a reserved. User: reserved virtual media session is contained in %s. Server: %s. dsTrapObjectUserName.
  • Page 261 Trap Trap Message Severity Description Remote virtual Informational A remote virtual media drive has been media drive has unmapped. been unmapped. The name of the user who has established the User: %s. Server: virtual media session is contained in %s Drive Type: dsTrapObjectUserName.
  • Page 262 Trap Trap Message Severity Description Local video Informational A local virtual media session has been session terminated or preempted by another user. terminated. The name of the user who terminated or Command preempted the VM session is contained in issued by user: dsTrapObjectUserName if available.
  • Page 263 Trap Trap Message Severity Description CA Certificate Informational The Remote Console Switch has loaded a CA file loaded in the Certificate file. Remote Console The name of the user who commanded the Switch. Remote Console Switch to load the CA Command Certificate file is contained in issued by user:...
  • Page 264: E Appendix E: Flash Upgrades

    Appendix E: FLASH Upgrades Upgrading the Remote Console Switch The Remote Console Switch FLASH upgrade feature allows you to update your Remote Console Switch with the latest firmware available. You can upgrade the switch firmware either through a serial console or directly in OSCAR or the on-board web interface.
  • Page 265 4 Verify that the Remote Console Switch is turned on. After approximately 40 seconds, the Remote Console Switch sends a message, Dell Remote Console Switch Ready ... Press any key to continue. Press any key to access the main menu. The Remote Console Switch main menu appears.
  • Page 266 15 When the upgrade is complete, the startup message from step 4 appears on the terminal screen. Upgrading Remote Console Switch Firmware in OSCAR You can upgrade the Remote Console Switch firmware version directly from the OSCAR interface. If using IPv4 mode, you may use either a TFTP server or an FTP server.
  • Page 267: Upgrading The Sip Module Firmware

    5 In the IP address field, type the IP address of the TFTP or FTP server where the Remote Console Switch firmware FLASH file is located. 6 In the Filename field, type the directory path and filename of the firmware FLASH file.
  • Page 268 Switch after an firmware upgrade. SIPs that have already been discovered but which are not attached to the Remote Console Switch during the firmware upgrade must be upgraded manually. Figure E-2. SIP Status Dialog Box 3 Click one or more types of modules to upgrade. Click Upgrade. 4 The SIP Upgrade dialog box displays.
  • Page 269 3 Click SIP to view individual SIP module version information. The SIP Select dialog box displays. 4 Select a SIP module to upgrade and click the Version button. The SIP Version dialog box displays. 5 Click the Load Firmware button. The SIP Load dialog box displays. 6 Click OK to initiate the upgrade and return to the Status dialog box.
  • Page 270: Appendix F: Technical Specifications

    Appendix F: Technical Specifications Table F-1. 2161DS-2/4161DS Remote Console Switch Product Specifications Server Ports Number Types Dell PS/2 and USB SIP modules. Avocent PS/2, PS2M, USB, Sun and serial IQ modules. Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play...
  • Page 271 Table F-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Server Ports Number Types Dell PS/2 and USB SIP modules. Avocent PS/2, PS2M, USB, Sun and serial IQ modules. Connectors RJ-45 Sync Types Separate horizontal and vertical...
  • Page 272 Table F-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Network Configuration Port Number Type Serial RS-232 Connector RJ-45 Analog Port Sets Number Type PS/2, USB, VGA and ACI Connectors PS/2 miniDIN, 15 pin D, RJ-45 Serial Power Control (PDU) Port Number Type RS-232 serial...
  • Page 273 Table F-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Temperature to 50 Celsius (32 to 122 Fahrenheit) operating to 60 Celsius (-4 to 140 Fahrenheit) nonoperating Humidity 20 to 80% noncondensing operating 5 to 95% noncondensing nonoperating Safety and EMC Approvals and Markings UL / cUL, CE - EU, N (Nemko), GOST, C-Tick, NOM / NYCE, MIC (BCC), SASO, TUV-GS, IRAM, FCC,...
  • Page 274: G Appendix G: Technical Support

    1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search the knowledge base or use the on-line service request. 3 Call the Dell Technical Support location nearest you.
  • Page 275: Index

    146 Active Directory Broadcasting, 58 adding users and privileges with Browsers Dell Schema Extensions, 204 accessing a server, 89 configuring group objects supported by the on-board web with, 193 interface, 32 configuring with Dell Schema...
  • Page 276 AD object overview, 197 Firmware comparing standard schema upgrading using the AMP , 172 with, 180 upgrading using the on-board web using Dell Association Objects interface, 159 syntax, 205 FLASH upgrade Dell Schema Extensions overview, 4 adding remote console switch...
  • Page 277 Group objects, 193 Macros, 122 Manage Remote Console Switch task button launching the AMP, 171 logging into a Remote Console Include Offline SIPs, 70 Switch, 76 Installation and setup Management Information Bases. of the on-board web interface, 32 See MIBs. of the Remote Console Switch, 10 MIBs, 217 of the Remote Console Switch...
  • Page 278 using the on-board web interface, 143 On-board web interface using the Viewer, 125 migrating switches from the Privileges, 204 Remote Console Switch Software, 140 Product list, 71 overview, 2 viewing and configuring Remote Console Switch parameters, 141 Rack mounting, 11 viewing version information, 155 Reboot system OpenManage IT Assistant Event...
  • Page 279 accessing, 103 using the Viewer Scan mode interacting with, 106 using OSCAR, 53 scanning, 117 using the on-board web Set Position flag, 47 interface, 120 using the Remote Console Switch Software, 119 connecting to, 24 using the Viewer, 118 overview, 1 viewing Screen capturing, 124 using the on-board web...
  • Page 280 changing password, 147 controlling status, 162 TCP ports, 216 deleting, 147 Technical specifications, 253 locking/unlocking, 147 setting up, 143 Technical support, 257 Terminal applications, 18-19, 21, Thumbnail Viewer Version information navigating, 121 viewing using OSCAR, 53 overview, 103 viewing using the on-board web scanning servers, 117 interface, 155 viewing status indicators, 120...

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