Fujitsu 6010N - fi - Document Scanner Operator's Manual

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P3PC-2802-02ENZ0
fi-6010N Network Scanner
Operator's Guide
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Summary of Contents for Fujitsu 6010N - fi - Document Scanner

  • Page 1 P3PC-2802-02ENZ0 fi-6010N Network Scanner Operator's Guide...
  • Page 3: Table Of Contents

    Contents Copyright .................. xvii Introduction ................xxiii ■ Manuals ..................xxiii ■ Regulatory Information ..............xxiv ■ Trademarks ..................xxvi ■ Notice of Liability ..............xxviii ■ Safety Precautions ................xxx Chapter 1 Scanner Overview ..........1 Scanner Features ............2 ■ Basic uses for scanned documents ........2 ■...
  • Page 4 1.4.3 Requirements for Central Admin Server......14 ■ Software (English Versions) ........... 14 ■ Hardware ................ 14 1.4.4 Requirements for Related Servers ........15 ■ LDAP Server ..............17 ■ SMTP Server ..............17 ■ File Server ..............17 ■ SharePoint Server ............
  • Page 5 Chapter 3 Administrator Operations (Overview) ....31 Operating and Managing Scanners ......32 Required Scanner Function Settings ......33 Chapter 4 Administrator Operations (Touch Panel and Admin Tool) ............37 Administrator Screens via the Touch Panel ....38 Administrator Screens via the Admin Tool ....40 iScanner Administrator Login: via the Touch Panel ................
  • Page 6 4.6.9 Setting a File Name Format for When Saving Scanned Data ..................72 4.6.10 Setting a File Name Format for When Attaching Scanned Data to e-Mail ..............76 4.6.11 Setting the Multifeed Detection Method ......78 4.6.12 Setting Scanning Performance ........... 81 ■...
  • Page 7 4.7.14 Setting the Network Folders ..........132 ■ Registering a Network Folder (Network Tree) ....133 ■ Registering a Network Folder (Network Path) ....136 ■ Registering a Network Folder (FTP Path) ....138 ■ Renaming a Network Folder ......... 141 ■...
  • Page 8 4.10 Using the Maintenance Menus ........165 4.10.1 Maintaining the User Data Store ........165 ■ Backing up the User Data Store ........167 ■ Restoring the User Data Store ........169 ■ Clearing the User Data Store ........170 4.10.2 Maintaining the System Settings ........
  • Page 9 ■ Viewing the detailed settings for a job group ....216 ■ Assigning job menus to users not included in a job group ................216 ■ Filtering the LDAP List ..........218 Chapter 5 Administrator Operations (Central Admin Console) ............. 223 Function List ..............
  • Page 10 ■ Software Update Time-Period Restrictions ....251 ■ Operation Monitoring ............ 252 ■ Error Notification Settings ..........252 ■ Data Import/Export ............252 ■ Log Retention ............... 252 ■ Audit Log Settings ............253 ■ [OK] button ..............253 ■ [Cancel] button .............
  • Page 11 5.11 Updating the Scanner System Settings ....271 ■ Settings Groups ............271 ■ Registered Scanner Settings ........272 ■ Upload & Release a New Set of Scanner Settings ..272 ■ [Back] button ..............274 5.12 Setting the Job Mode ..........275 ■...
  • Page 12 5.17 Maintaining Central Admin Settings ......291 5.17.1 Backing Up Central Admin Settings ........291 5.17.2 Restoring Central Admin Settings ........293 5.17.3 Obtaining Technical Support on the Central Admin Server ................294 5.17.4 Migrating Data to an Updated Version of the Central Admin Server Software............
  • Page 13 Printing the Scanned Data .......... 339 6.6.1 Scaling................344 6.6.2 Positioning ................. 349 6.6.3 Simplex/Duplex..............351 Saving the Scanned Data to a Network Folder ..352 Saving the Scanned Data in a SharePoint Folder ..357 Setting the Scan Options ..........365 6.9.1 Carrier Sheet ..............
  • Page 14 6.11 Editing the Scanned Data in the Scan Viewer ..405 6.11.1 Viewing a Scanned Page ..........406 6.11.2 Rotating a Scanned Page..........407 6.11.3 Adding a Scanned Page............ 408 6.11.4 Deleting a Scanned Page..........409 6.12 Checking the User Log ..........410 6.13 Maintenance ..............
  • Page 15 Replacing Parts ............436 7.6.1 Part Numbers and Replacement Cycles ......436 ■ Part numbers and replacement cycle for consumable parts ................436 ■ Part numbers and replacement cycle for Carrier Sheet ................437 7.6.2 Checking the Consumable Alert Status......438 7.6.3 Replacing the Pad Assy ............
  • Page 16 Points to Check before Contacting Your FUJITSU Scanner Dealer ............472 8.5.1 General Details..............472 8.5.2 Error Status ............... 473 ■ Problem when connecting to the scanner via computer ..............473 ■ Document feed trouble ..........473 ■ Problem with Central Admin ......... 474 ■...
  • Page 17 Scanner Configuration File Format ......489 B.2.1 Scanner Configuration File Format (for Importing) .... 489 B.2.2 Scanner Configuration File Format (for Exporting).... 490 Appendix C Root Certification Authority ......493 Root Certification Authority List ........ 494 Appendix D Scanner Specifications ........497 Device Specifications ..........
  • Page 18 E.2.3 User Log ................571 Central Admin Messages ..........584 E.3.1 Central Admin Console Messages ........584 E.3.2 System Log Messages ............588 ■ Information ..............588 ■ Warning ................ 588 ■ Error ................590 E.3.3 Event Log ................595 ■...
  • Page 19: Copyright

    Copyright NetAdvantage 2007 Copyright 2000-2007 Infragistics, Inc. LEADTOOLS for .NET Copyright© 2005 LEAD Technologies, Inc. WinPcap3.1 Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy). Copyright© 2005 - 2006 CACE Technologies, Davis (California). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 20 Portions Copyright© 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 21 Portions Copyright© 1995, 1996, 1997 Kungliga Tekniska Hogskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 22 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 23 Portions Copyright© 1996 Juniper Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that: (1) source code distributions retain the above copyright notice and this paragraph in its entirety, (2) distributions including binary code include the above copyright notice and this paragraph in its entirety in the documentation or other materials provided with the distribution.
  • Page 24 WinDump3.9.5 Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy). Copyright© 2005 - 2006 CACE Technologies, Davis (California). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 25: Introduction

    Introduction Thank you for purchasing the fi-6010N Network Scanner. This easy-to-use image scanner is designed to be connected to a computer network system and is primarily for office use. ■Manuals The following manuals are prepared for the scanner. Read them as needed. Manual Description fi-6010N Network Scanner...
  • Page 26: Regulatory Information

    ■Regulatory Information FCC Declaration This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 27 Use in High-safety Applications This product has been designed and manufactured on the assumption that it will be used in office, personal, domestic, regular industrial, and general-purpose applications. It has not been designed and manufactured for use in applications (simply called "high-safety applications" from here on) that directly involve danger to life and health when a high degree of safety is required, for example, in the control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic control, operation control in mass-transport systems, medical equipment for sustaining life, and...
  • Page 28: Trademarks

    About Maintenance The user must not perform repairs on this scanner. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs to this product. ■Trademarks Microsoft, Windows, Windows Vista, Windows Server, and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 29 ® ® Microsoft Windows Server 2008 Standard Windows Server 2008 ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® Microsoft Exchange 2000 Server Exchange ® Microsoft Exchange Server 2003 ® Microsoft Exchange Server 2007 (supported by 64-bit operating systems only) ®...
  • Page 30: Notice Of Liability

    ■Notice of Liability BEFORE USING THIS PRODUCT, PLEASE READ THIS MANUAL CAREFULLY. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY CAN OCCUR TO USERS OR BYSTANDERS. Keep this manual in a safe place so that it can be easily referred to during use of this product. While all efforts have been made to ensure the accuracy of all information in this manual, PFU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements...
  • Page 31: Symbols Used In This Manual

    Symbols Used in This Manual This manual uses the following symbols in the explanations in addition to the warning indications. This symbol alerts operators to particularly important information. Be ATTENTION sure to read this information. This symbol alerts operators to helpful advice regarding operation. HINT A TRIANGLE symbol indicates that special care and attention is required.
  • Page 32: Warning Label

    Warning Label High Temperature The glass scanner windows surface inside the ADF becomes hot when the scanner is used. Be careful not to touch the surface of the glass scanner windows. Do NOT remove from the scanner, stain or scratch the warning labels. ATTENTION Screen Examples in This Manual The screen examples in this manual are subject to change without notice in the interest of product...
  • Page 33 Turn the scanner OFF if it is damaged. If the scanner is damaged for any reason, turn the scanner off and unplug the power cable. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Do not use the scanner if there is a strange odor.
  • Page 34 If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immediately turn off the scanner and disconnect the power plug from the power outlet. Then, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Pay particular attention to this warning in households where there are small children.
  • Page 35 AUTION Do not install the scanner on unstable surfaces. Make sure that the scanner is installed on a flat, level surface and that none of its parts extend beyond the surface top, such as a desk or table. Do not install the scanner on unstable surfaces.
  • Page 36 Protect the scanner from static electricity. Install the scanner away from strong magnetic fields and other sources of electronic noise. Also, protect the scanner against any static electricity, which can cause the scanner to malfunction. Avoid any contact when scanner is in use. Avoid touching any scanner mechanism during scanning since this may cause injuries.
  • Page 37 Be aware of the pick spring. When you perform cleaning, make sure that the inside of the scanner is free of any foreign object, and be careful not to get your hand or the cloth caught on the pick spring (metal part) as a deformed pick spring (metal part) may cause injury.
  • Page 38 xxxvi...
  • Page 39: Scanner Overview

    Chapter 1 Scanner Overview 1.1 Scanner Features ....................2 1.2 Part Names and Functions ..................4 1.3 User Types and Operations..................7 1.4 System Requirements................... 12 fi-6010N Network Scanner Operator's Guide...
  • Page 40: Scanner Features

    Scanner Features ■ Basic uses for scanned documents This easy-to-operate network scanner is used to scan documents for further use: 1. Scanned document files can be sent as an e-mail attachment. 2. Scanned document files can be sent by fax. 3.
  • Page 41: Configure And Manage With Ease

    1.1 Scanner Features ■ Configure and manage with ease Configuration and management of the scanner can be easily performed via the touch panel, or via the fi Network Scanner Admin Tool (hereinafter referred to as Admin Tool) or the iScanner Cen- tral Admin Console (hereinafter referred to as Central Admin Console), installed on a computer.
  • Page 42: Part Names And Functions

    Part Names and Functions 1.2.1 External Parts Front view 6. ADF paper chute 7. Side guides 8. Top cover 1. Startup button 2. [SCAN] button 3. LCD touch panel 4. Keyboard 5. Output tray Rear view 9. ADF release button nside the back cover 10.
  • Page 43 1.2 Part Names and Functions Part name Function Startup button Turns on scanner or brings up the "Login" screen from standby mode. For details, refer to "2.2.1 Using the Startup Button" (page 26). [SCAN] button Starts the scan process. For details, refer to "2.2.2 Using the Top Cover [SCAN] But- ton"...
  • Page 44: Internal Parts

    1.2.2 Internal Parts 1. Pad assy Part name Function Pad assy Help to guide documents from the ADF paper chute to the glass scanner windows. Pick roller Sheet guide Glass scanner win- Place where the documents are scanned. dows ADF (Automatic Doc- Drives the documents from the ADF paper chute, past the ument Feeder) glass scanner windows, to the output tray.
  • Page 45: User Types And Operations

    1.3 User Types and Operations User Types and Operations The scanner functions available after login vary in the following ways for different types of user: Administrator Can setup and manage the scanner. The administrator can operate via the scanner's touch panel, or via the network interface by using the Admin Tool, or Central Admin Console installed in a computer.
  • Page 46 Administrator Top Menu Tab Regular Used to ... See ... Touch Admin Central /Side Menu Tab User Panel Tool Admin System Settings Import Scanner Import scanner settings — — — page 272 Settings Screen Calibration Calibrate the touch panel — —...
  • Page 47 1.3 User Types and Operations Administrator Top Menu Tab Regular Used to ... See ... Touch Admin Central /Side Menu Tab User Panel Tool Admin Network Settings IP Address Set the IP address — — page 86 Admin Network Set the admin network A (*3) —...
  • Page 48 Administrator Top Menu Tab Regular Used to ... See ... Touch Admin Central /Side Menu Tab User Panel Tool Admin Device Status System Status View the system status A (*7) — page 154 Installed Options View the installation status A (*7) —...
  • Page 49 1.3 User Types and Operations Administrator Top Menu Tab Regular Used to ... See ... Touch Admin Central /Side Menu Tab User Panel Tool Admin Scan Settings Set the scan options page 365 — — — Scan Viewer Enable/disable the scan —...
  • Page 50: System Requirements

    System Requirements 1.4.1 Requirements for Admin Tool For use of the Admin Tool, the following requirements apply: ■ Software (English Versions) Operating System Windows XP SP2 or later Windows Vista Windows 7 Windows Server 2003 SP2 or later Windows Server 2008 .NET Framework 2.0 SP1 or later, or .NET Framework 3.0 SP1 or later (*1) Internet Explorer 6 SP2 or later (*2) (*1):...
  • Page 51: Requirements For Central Admin Console

    1.4 System Requirements 1.4.2 Requirements for Central Admin Console For use of the Central Admin Console, the following requirements apply: ■ Software (English Versions) Operating System Windows XP SP2 or later Windows Vista Windows 7 Windows Server 2003 SP2 or later Windows Server 2008 Admin Tool .NET Framework 2.0 SP1 or later, or .NET Framework 3.0 SP1 or later (*1)
  • Page 52: Requirements For Central Admin Server

    1.4.3 Requirements for Central Admin Server For use of the Central Admin Server, the following requirements apply: ■ Software (English Versions) Operating System Windows 2000 Server SP4 or later Windows Server 2003 SP2 or later Windows Server 2008 (*1) .NET Framework 2.0 SP1 or later, or .NET Framework 3.0 SP1 or later Internet Explorer 6 SP2 or later (*2) Internet Information Services 5.0 or later (*3) SQL Server 2005 Express Edition (*4)
  • Page 53: Requirements For Related Servers

    1.4 System Requirements 1.4.4 Requirements for Related Servers For related servers, the following requirements apply: Server Operating system Required Function LDAP Server Windows 2000 Server Active Directory Windows Server 2003 Windows Server 2008 Solaris OpenLDAP SMTP Server Windows 2000 Server SMTP, Exchange Windows Server 2003 Windows Server 2008...
  • Page 54 Server Operating system Required Function NTP Server Windows 2000 Server Windows Server 2003 Windows Server 2008 Red Hat Enterprise Linux Fax Server Windows 2000 Server RightFax Windows Server 2003 Windows Server 2008 (*1): To use as network printer, Windows XP compatible printer driver must be installed.
  • Page 55: Ldap Server

    1.4 System Requirements ■ LDAP Server LDAP (Lightweight Directory Access Protocol) is a protocol for accessing a directory databases over a TCP/IP network. It can be used to administrator networked users e-mail addresses and oper- ating environments. When connected using encryption (SSL), this is called the "LDAPS Server". The LDAP server can be used to perform the following: User authentication at login Finding or entering e-mail addresses in an address book...
  • Page 56: Print Server

    ■ Print Server The print server is used to print the scanned data. Printers to be used are set on the print server. Windows XP compatible printer drivers must be registered. ATTENTION Printer must be able to spool print jobs (to hard disk or memory). Contact your printer dealer if uncertain whether your printer has a spool function.
  • Page 57: Network Requirements

    1.4 System Requirements 1.4.5 Network Requirements This section describes the required network conditions for Central Admin. For Central Admin, the following network conditions are required. HTTP/HTTPS communication is possible from the Central Admin Server to the scanner HTTP/HTTPS communication is possible from the scanner to the Central Admin Server HTTP/HTTPS communication is possible from the Central Admin Console to the Central Admin Server.
  • Page 58: Port Number List

    1.4.7 Port Number List Protocol Function From/To Port Number Number Admin Tool Connection Admin Tool Scanner 80 (HTTP) (*1) 6 (TCP) 443 (HTTPS) (*1) 6 (TCP) Central Admin Server Central Admin Server 80 (HTTP) (*1) 6 (TCP) Connection Scanner 443 (HTTPS) (*1) 6 (TCP) Scanner 20444 (HTTP/HTTPS) (*1)
  • Page 59 1.4 System Requirements Protocol Function From/To Port Number Number Synchronization Scanner SNTP server 123 (SNTP) 17 (UDP) Proxy Server Scanner Proxy server Free 6 (TCP) Authentication/e-Mail Scanner LDAP server 389 (LDAP) (*1) 6 (TCP) Address Search 636 (LDAPS) (*1) 6 (TCP) 3268 (Active Directory Global 6 (TCP) Catalog) (*1)
  • Page 61: Basic Scanner Operations

    Chapter 2 Basic Scanner Operations 2.1 Turning the Power On/Off ..................24 2.2 Using the Scanner Buttons .................. 26 2.3 Using the LCD Touch Panel ................. 28 2.4 Using the Keyboard ....................29 fi-6010N Network Scanner Operator's Guide...
  • Page 62: Turning The Power On/Off

    Turning the Power On/Off ■ Turning the Power On Do not move or shake the scanner when it is turned on. AUTION This can damage the rotating hard disk drive and cause data to be lost. 1. Press the startup button. Startup button After the system starts up, the "Login"...
  • Page 63: Turning The Power Off

    2.1 Turning the Power On/Off ■ Turning the Power Off Do not turn off the power of the scanner off by pressing and holding down the startup button, as this may cause the scanner to operate abnormally. ATTENTION 1. Press the [Shutdown] button on the "Login" screen. A confirmation screen appears.
  • Page 64: Using The Scanner Buttons

    Using the Scanner Buttons 2.2.1 Using the Startup Button When the scanner is off or in standby mode, pressing the startup button will start the scanner up and display the login screen. Operating LED Lit Shutdown Login Screen LED Dark Login Press Button Operation Screens...
  • Page 65: Using The Top Cover [Scan] Button

    2.2 Using the Scanner Buttons The idle time before standby mode entered can be changed. For details, refer to "4.6.6 Setting the Time to Standby Mode" (page 66). When the scanner is starting up or in standby mode, be careful to never ATTENTION hold the startup button down for 4 seconds, as this will cause the scanner to shutdown.
  • Page 66: Using The Lcd Touch Panel

    Using the LCD Touch Panel When using the LCD touch panel, buttons only need to be lightly pressed to select them. For details how to operate the touch panel, refer to "4.1 Administrator Screens via the Touch Panel" (page 38) "6.2 Using Touch Panel Screens: Regular User"...
  • Page 67: Using The Keyboard

    2.4 Using the Keyboard Using the Keyboard Selecting buttons or entering text can also be done on the keyboard. The keyboard can be used in the following ways: 2.4.1 Using the Keyboard: Administrator Used to ... Switch focus to the next field or button. Space Select the button in focus.
  • Page 68: Using The Keyboard: Regular Users

    2.4.2 Using the Keyboard: Regular Users Used to ... Switch focus to the next field or button. Space Select the button in focus. Enter Set the contents of the current screen. (Used instead of the [OK] button or [Login] button.) (On Search screens, may be used instead of the [Find] button.) Return to the previous screen.
  • Page 69: Administrator Operations (Overview)

    Chapter 3 Administrator Operations (Overview) 3.1 Operating and Managing Scanners..............32 3.2 Required Scanner Function Settings ..............33 fi-6010N Network Scanner Operator's Guide...
  • Page 70: Operating And Managing Scanners

    Operating and Managing Scanners Scanner settings management can be implemented in the following ways. LCD Touch Panel Scanner settings management can be implemented directly via the scanner's touch panel. Admin Tool Scanner settings management, and updates can be implemented via the network interface by using the Admin Tool installed on a computer.
  • Page 71: Required Scanner Function Settings

    3.2 Required Scanner Function Settings Required Scanner Function Settings Which scanner settings are required differs according to scanner functions to be used. The function buttons are displayed on the "Main Menu" screen, in accordance with the specified settings. fi-6010N Network Scanner Operator's Guide...
  • Page 72 Top Menu Scan to Left Side Menu e-Mail Print Save Share See ... Point System Settings Import Scanner Settings — — — — — page 272 Screen Calibration — — — — — page 56 Scanner Name page 59 Language/Keyboard Selection —...
  • Page 73 3.2 Required Scanner Function Settings Top Menu Scan to Left Side Menu e-Mail Print Save Share See ... Point Network Settings IP Address page 86 Admin Network — — — — — page 88 Central Admin Server — — — —...
  • Page 75: Chapter 4 Administrator Operations (Touch Panel And Admin Tool)

    Chapter 4 Administrator Operations (Touch Panel and Admin Tool) This chapter provides an explanation of administrator operations (setting up and managing the scanner) via the scanner's touch panel, or via the network interface using the Admin Tool. The same operations may also be performed via the Central Admin Console "Edit Scanner Set- tings"...
  • Page 76: Administrator Screens Via The Touch Panel

    Administrator Screens via the Touch Panel On the touch panel screens (administrator), when one of the top menu tabs is selected, the related function tabs are displayed on the left side menu. Top Menu Left Side Menu Actual icon Shown in manual as... Used to ...
  • Page 77 4.1 Administrator Screens via the Touch Panel Actual icon Shown in manual as... Used to ... [Cancel] button Abandon any input to the current screen, and keep present settings and/or return to the previous screen. [On] button If the button color is yellow, it means that the button is selected.
  • Page 78: Administrator Screens Via The Admin Tool

    Administrator Screens via the Admin Tool When using the Admin Tool to access the scanner via its network interface, pressing one of the function buttons at the top of the Admin Tool window causes the related function screen to be dis- played in the window.
  • Page 79 4.2 Administrator Screens via the Admin Tool Function button Shown in manual as... Used to ... [Exit] button Close the Admin Tool. [Disconnect] button Disconnect the connection to a scanner. [Scanner Settings] button Access the scanner settings top menu. [Job Menu Settings] button Access the job menu settings window.
  • Page 80: Iscanner Administrator Login: Via The Touch Panel

    ATTENTION appears), wait for a few minutes and try again. If the problem still occurs, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. If a button is rapidly pressed many times in succession, a "The page can- not be displayed"...
  • Page 81 4.3 iScanner Administrator Login: via the Touch Panel 1. Enter a "User Name" and "Password". Enter "admin" for the user name. Passwords must be between 7 and 127 characters long. Alphanumeric characters (case sensitive) and symbols may be entered. The "Caps Lock" indicator is on if the keyboard's Caps Lock is set. HINT The "Num Lock"...
  • Page 82: Setting Up For Administrator Access Via The Admin Tool

    Setting up for Administrator Access via the Admin Tool This section describes the required settings for logging in via the Admin Tool. The following are required for administrator login via the Admin Tool: HINT "4.6.2 Setting the Scanner Name" (page 59) "4.6.8 Changing the Admin Password"...
  • Page 83: Setting The Internet Explorer Trusted Sites

    4.4 Setting up for Administrator Access via the Admin Tool 5. Press the [OK] button. Different browser versions may require a different set up procedure. ATTENTION Do not use a proxy server setting. If any updates or service packs are available for Internet Explorer, make HINT sure they are applied.
  • Page 84 4. Enter the URL of the scanner in the "Add this website to the zone" field, and press the [Add] button. Example: http://IP_address or scanner_name/ Different browser versions may require a different set up procedure. ATTENTION If any updates or service packs are available for Internet Explorer, make HINT sure they are applied.
  • Page 85: Installing The Admin Tool

    4.4 Setting up for Administrator Access via the Admin Tool 4.4.3 Installing the Admin Tool To setup the scanner via the network interface, install the Admin Tool to your computer. 1. According to the settings described in "4.7.2 Setting the Admin Network" (page 88), specify the URL in the following way.
  • Page 86 4. Press the [Next] button for the fi Network Scanner Admin Tool download. The fi Network Scanner Admin Tool download screen appears. 5. Press the [Download] button. Downloading is not possible while an administrator or user operation is ATTENTION being processed. The "File Download - Security Warning"...
  • Page 87 4.4 Setting up for Administrator Access via the Admin Tool 6. Press the [Run] button. The fi Network Scanner Admin Tool Setup Wizard appears. Do not close the Web browser or logout until installation is complete. ATTENTION If .NET Framework is not installed, the Microsoft Website is accessed HINT when installing the Admin Tool.
  • Page 88 8. Specify an installation folder for the Admin Tool. To select a different folder, press the [Browse] button. To check the free space available for the currently selected folder, press the [Disk Cost] button. Installation will fail if the length of any installation path (folder path plus installation file name) exceeds 259 characters.
  • Page 89 4.4 Setting up for Administrator Access via the Admin Tool 9. Select the target user(s), and press the [Next] button. Follow the prompts of the install wizard windows until a "fi Network Scanner Admin Tool has been successfully installed" message indicates that the installation has com- pleted.
  • Page 90: Uninstalling The Admin Tool

    If this tool has already been installed, skip to section "4.5 iScanner Admin- istrator Login: via the Admin Tool" (page 53) for details about Admin Tool ATTENTION operations. From the Web browser [Tools] menu, select [Internet Options], and note the following points about the settings shown on the "Internet Options" dia- log box.
  • Page 91: Iscanner Administrator Login: Via The Admin Tool

    ATTENTION appears), wait for a few minutes and try again. If the problem still occurs, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. If a button is rapidly pressed many times in succession, a "The page can- not be displayed"...
  • Page 92 1. From the [Start] menu, point to [All Programs]-[fi-scanner V2], and then select [fi Network Scanner Admin Tool]. The Admin Tool is started. 2. Specify the "Connect to" (of the scanner). Enter the IP address, scanner name, or FQDN for the scanner to be setup or managed. If the port number was changed in "4.7.2 Setting the Admin Network"...
  • Page 93 4.5 iScanner Administrator Login: via the Admin Tool 4. Enter a "User Name" and "Password". Enter "admin" for the user name. Passwords must be between 7 and 127 characters long. Alphanumeric characters (case sensitive) and symbols may be entered. 5. Press the [Login] button. If the user name and password are valid, the "System Settings"...
  • Page 94: Using The System Settings Menus

    Using the System Settings Menus 4.6.1 Calibrating the Touch Panel This should be done when the touch panel responses seem out of alignment with the positions of objects on the LCD screen. 1. Select the [System Settings] tab on the top menu. 2.
  • Page 95 4.6 Using the System Settings Menus 4. Touch the "+" with your fingertip. After being touched, the "+" will move to the next calibration posi- tion. Each time it stops, touch it again. The keyboard may also be used on the calibration screen: HINT Press the [Home] key to jump straight to the post-calibration test screen.
  • Page 96 5. Trace a line on the screen with your fingertip. A corresponding line will appear on-screen. If the line does not appear correctly, press the [Calib screen] button to return to Step If the screen becomes cluttered, press the [CLR screen] button to remove all the lines. The [Cursor on/off] button cannot be used.
  • Page 97: Setting The Scanner Name

    4.6 Using the System Settings Menus 4.6.2 Setting the Scanner Name A scanner name may be set to provide a network alias for the device. Do not use a name already being used in the network. Name duplication will cause a network connection error. For more details ATTENTION about how to deal with such errors, refer to "E.1.1 Administrator Screen...
  • Page 98 4. Specify the scanner as a workgroup or domain member. For a workgroup Press the [Workgroup] button, and enter a workgroup name. Workgroup names may be up to 15 characters long. The default name is "WORKGROUP". For a domain Press the [Domain] button and enter a domain name. Domain names may be up to 155 characters long.
  • Page 99 4.6 Using the System Settings Menus 6. Press the [Now] button. The system is restarted. If the new scanner name is the same as another device name already in HINT use on the network, communication problems will occur. In this case, try the following steps: 1.
  • Page 100: Setting The Language

    4.6.3 Setting the Language 1. Select the [System Settings] tab on the top menu. 2. Select the [Language/Keyboard Selection] tab on the left side menu. The "Language/Keyboard Selection" screen appears. You can select whether or not to display this screen again at the next HINT scanner startup.
  • Page 101: Setting The Region/Timezone

    4.6 Using the System Settings Menus 4.6.4 Setting the Region/Timezone 1. Select the [System Settings] tab on the top menu. 2. Select the [Region/Timezone] tab on the left side menu. The "Region/Timezone" screen appears. 3. Press the [List] button for the "Timezone" input field. The default timezone is "(GMT+09:00) Osaka, Sapporo, Tokyo".
  • Page 102: Setting The Date/Time

    4.6.5 Setting the Date/Time 1. Select the [System Settings] tab on the top menu. 2. Select the [Date/Time] tab on the left side menu. The "Date/Time" screen appears, with the date/time of the screen display shown in [Date/Time]. For Central Admin Console, the "Date/Time" input field and [Get Time] button cannot be used.
  • Page 103 4.6 Using the System Settings Menus 6. Press the [OK] button. The date and time are set. Pressing the [Get Time] button refreshes the current value of the internal HINT system date/time. An adjustment that advances the system time by 20 minutes or more results in a session timeout and causes the scanner to logout.
  • Page 104: Setting The Time To Standby Mode

    4.6.6 Setting the Time to Standby Mode The scanner can be set to automatically log out and then enter a standby state after specified peri- ods of non-use. For any screen after regular user login, if no operations have been performed for the specified "Logout after"...
  • Page 105 4.6 Using the System Settings Menus 1. Select the [System Settings] tab on the top menu. 2. Select the [Standby Mode] tab on the left side menu. The "Standby Mode" screen appears. 3. Press the [List] button for the "Logout after" input field. A list of "Logout after"...
  • Page 106: Setting The Login Method

    4.6.7 Setting the Login Method The login settings are as follows. Automatic login settings Set the scanner to automatically login without displaying the "Login" screen, when the scanner power is switched on or restarted. For automatic login, the user name and password specified in the "Login Settings" screen is used.
  • Page 107 4.6 Using the System Settings Menus The automatic login setting is applied after the scanner is restarted or ATTENTION resumed from standby mode. If Central Admin is enabled in a scanner for which automatic login is enabled, when the scanner is started or resumed from standby mode, preference is given to checking for available scanner settings, add-in installs and system settings in the Central Admin Server, over auto- matic login.
  • Page 108 When the "Server Type" of the LDAP server is "Other LDAP Server" User Name Format Authentication Process Authenticate the user login name (uid). Example: user Authenticate the user login name (cn). Example: user When an administrator is logging in via the scanner’s touch panel, [Caps HINT Lock] or [Num Lock] is displayed.
  • Page 109: Changing The Admin Password

    4.6 Using the System Settings Menus 4.6.8 Changing the Admin Password Login is not possible without a password. If a password has been lost or forgotten, contact your FUJITSU scanner ATTENTION dealer or an authorized FUJITSU scanner service provider. This may incur a cost to reset the scanner.
  • Page 110: Setting A File Name Format For When Saving Scanned Data

    4.6.9 Setting a File Name Format for When Saving Scanned Data Set a file name format when saving scanned data in a folder. The "Save as" entered on the "Save" or "Scan to SharePoint" screen is displayed as the default value for this setting.
  • Page 111 4.6 Using the System Settings Menus 3. If desired, set a sub-folder in which to save the scanned data. If none of the Sub-Folder buttons is selected, the scanned data will be saved in the des- ignated network or SharePoint folder. If a Sub-Folder button is selected, the scanned data will be saved in a sub-folder of the network folder or SharePoint folder, with this sub-folder being created if it does not already exist.
  • Page 112 If multiple buttons are selected, file names are created in the following HINT order. Prefix Scanner Name User Name Date Time Select the Delimiter [List] button to change the delimiter. For example, for prefix "file", scanner name "Scanner", user name "user", date "12312009", time "12:00:30", delimiter "_", the file name is "file_Scanner_user_12312009_120030".
  • Page 113 4.6 Using the System Settings Menus The following explains the way in which sequence numbers are added. HINT Sequence numbers start from 1, and file names are assigned using the largest value that exists. For example, if "A" is entered in the "Prefix" input filed, "Min 3 digit Seq. Number"...
  • Page 114: Setting A File Name Format For When Attaching Scanned Data To E-Mail

    4.6.10 Setting a File Name Format for When Attaching Scanned Data to e-Mail Set a file name format for when attaching scanned data to an e-mail. The "File Name" entered on the "Send e-Mail" screen is displayed as the default value for this set- ting.
  • Page 115 4.6 Using the System Settings Menus 3. Select a file name format. By default, "Scanner Name" + "Date" + "Time" is entered. If the [Prefix] button is selected The character string entered in the input field is used as the file name. This may be up to 128 characters long, excluding the following symbols.
  • Page 116: Setting The Multifeed Detection Method

    4.6.11 Setting the Multifeed Detection Method By default, multifeed detection will monitor for paper overlaps in the central column (17.5mm either side from the center of the document) of the document being scanned. However, any photos or attachments in this area will also be detected as a multifeed. When scanning documents, multifeed detection area may be adjusted to ignore the area (excluding the photograph or attachments) and prevent mis-detections.
  • Page 117 4.6 Using the System Settings Menus 3. Set the area for multifeed detection in the "Multifeed Detection" section. Starting from the top edge of a document sheet, set the area to be checked for multifeeds. Full Multifeeds will be detected within 17.5mm from either side of the cen- ter of paper.
  • Page 118 Multifeed may not be detected for the top and bottom 25mm of a doc- ument. ATTENTION 4. In Step 3, if [Middle] or [Top & Bottom] is selected, enter both "#1" (upper limit) and "#2" (lower limit). #1: Even numbers from 0 to 508mm can be entered. Odd numbers will be made even by adding one.
  • Page 119: Setting Scanning Performance

    4.6 Using the System Settings Menus 4.6.12 Setting Scanning Performance Usually, it is not necessary to make any setting changes. 1. Select the [System Settings] tab on the top menu. 2. Select the [Scanner Adjustment] tab on the left side menu. The "Scanner Adjustment"...
  • Page 120: Offset Settings

    ■ Offset Settings If the scanned output is found to be displaced relative to the actual documents being scanned, the scan offsets can be adjusted. 1. On the "Scanner Adjustment" screen, under [Front Side Offsets]/[Reverse Side Off- sets], enter values for the "Horizontal Offset" and "Vertical Offset" input fields. Offset lengths are measured in units of 0.5mm and may be set to between -4 (-2mm) and +4 (+2mm).
  • Page 121: Setting General Scanner Settings

    4.6 Using the System Settings Menus 4.6.13 Setting General Scanner Settings Usually, it is not necessary to make any setting changes. The operating mode for scanning can be set. 1. Select the [System Settings] tab on the top menu. 2. Select the [General Scanner Settings] tab on the left side menu. The "General Scanner Settings"...
  • Page 122: Managing Certificates

    4.6.14 Managing Certificates Certificates to be used for server authentication in SSL communication can be imported or removed. ■ Importing a Certificate File X.509 certificate files (*.cer, *.crt) can be imported. Up to 100 certificate files can be imported. 1. Select the [System Settings] tab on the top menu. 2.
  • Page 123: Deleting A Certificate File

    4.6 Using the System Settings Menus ■ Deleting a Certificate File 1. Select the [System Settings] tab on the top menu. 2. Select the [Certificate Management] tab on the left side menu. The [Certificate Management] screen appears. 3. Select a certificate file to be deleted, and press the [Delete] button. The confirmation window appears.
  • Page 124: Using The Network Settings Menus

    Using the Network Settings Menus 4.7.1 Giving the Scanner an IP Address An IP address must be set in order to connect the scanner to a network. 1. Select the [Network Settings] tab on the top menu. 2. Select the [IP Address] tab on the left side menu. The DHCP or IP address setting screen appears.
  • Page 125 4.7 Using the Network Settings Menus 4. Press the [OK] button. The information entered is set. If the IP address is the same as one already in use, network communica- HINT tion problems will occur. In this case, try the following steps: 1.
  • Page 126: Setting The Admin Network

    4.7.2 Setting the Admin Network To use the Admin Tool or Central Admin Server for the scanner, perform the connection settings. 1. Select the [Network Settings] tab on the top menu. 2. Select the [Admin Network] tab on the left side menu. The "Admin Network"...
  • Page 127 4.7 Using the Network Settings Menus 4. Select whether or not to enable SSL (Transport Layer Security). Select the [On] button enables SSL. If SSL is enabled, press the [Regenerate] button to cre- ate another SSL Certificate. When a new SSL Certificate is created, the contents of the cer- tificate are changed.
  • Page 128: Setting A Central Admin Server

    4.7.3 Setting a Central Admin Server If "On" is selected for "Central Admin", scanners can be targeted for Central Admin. 1. Select the [Network Settings] tab on the top menu. 2. Select the [Central Admin Server] tab on the left side menu. The "Central Admin Server"...
  • Page 129 4.7 Using the Network Settings Menus 4. Enter the Central Admin Server IP address, host name, or FQDN in the "Address" input field. For an IP address The following format should be used xxx.xxx.xxx.xxx (xxx is a value from 0 to 255). For a host name or FQDN Up to 255 characters may be entered.
  • Page 130 Automatic updates start when the scanner is in a standby mode or when HINT no user is logged in while it is turned on. Even if notifications from the Central Admin Server or Wake-On-LAN can- not be used, an update can be performed according to the specified date and time.
  • Page 131: Setting The Dns Server

    4.7 Using the Network Settings Menus 4.7.4 Setting the DNS Server A primary DNS and secondary DNS can be set. 1. Select the [Network Settings] tab on the top menu. 2. Select the [DNS Server] tab on the left side menu. The "DNS Server"...
  • Page 132 Enter a "DNS Suffix". This can only be set if the [On] button was pressed in Step The scanner_name + DNS_suffix, may be up to 255 characters long. Alphanumeric charac- ters and the following symbols may be used. A "." (dot) is added in between the scanner_name and DNS_suffix. For example, if a scanner name is 9 characters long, because a "."...
  • Page 133: Setting The Wins Server

    4.7 Using the Network Settings Menus 4.7.5 Setting the WINS Server A primary WINS and secondary WINS can be set. 1. Select the [Network Settings] tab on the top menu. 2. Select the [WINS Server] tab on the left side menu. The "WINS Server"...
  • Page 134: Setting The Ntp Server

    4.7.6 Setting the NTP Server 1. Select the [Network Settings] tab on the top menu. 2. Select the [NTP Server] tab on the left side menu. The "NTP Server" screen appears. For Central Admin Console, can only set the NTP server address. 3.
  • Page 135 4.7 Using the Network Settings Menus 6. Press the [OK] button. The NTP server is set. The system time is automatically synchronized every 6 hours to that sup- HINT plied by the NTP server. When the NTP server settings are changed, the system time is synchro- nized immediately.
  • Page 136: Setting The Proxy Server

    4.7.7 Setting the Proxy Server Set whether a proxy server is used when connecting to SharePoint server ATTENTION via the Admin Tool or Central Admin Console. This cannot be set from the LCD touch panel. In this section, the Admin Tool screen is used as an example. 1.
  • Page 137 4.7 Using the Network Settings Menus 3. Use the "FTP Proxy Server" option to set whether or not a proxy server is used for FTP server connection. The default setting is [Off]. Select [On] to enable FTP connection via a proxy server. Enter the proxy server IP address, host name, or FQDN in the "Address"...
  • Page 138: Setting The Login Ldap Server

    4.7.8 Setting the Login LDAP Server If a login LDAP server is set, user authentication will be checked. 1. Select the [Network Settings] tab on the top menu. 2. Select the [Login LDAP Server] tab on the left side menu. The "Login LDAP Server"...
  • Page 139 4.7 Using the Network Settings Menus 5. Select whether and how to enable SSL (Transport Layer Security). If [On (Full Validation: CA + Certificate)] is selected, SSL is enabled, and CAs and server certificates are validated as follows: Certificate authority (CA) validation Check the certification path of the LDAP server certificate by following the chain of certifying authorities back to an accepted Trust Anchor.
  • Page 140 10. Select login user attributes. When [Other LDAP Server] is selected for the "Server Type", select whether LDAP server login users can be searched for by "uid" or "cn". When [uid] is selected, users to be logged in are searched with "uid". When [cn] is selected, users to be logged in are searched with "cn".
  • Page 141 4.7 Using the Network Settings Menus 12. Press the [OK] button. If a setting other than [Other LDAP Server] is selected for "Server Type", the login LDAP server settings are completed. If [Other LDAP Server] is selected for "Sever Type", the screen for setting access autho- rization details is displayed.
  • Page 142: Ldap Search Target

    ■ LDAP Search Target The search range and method for LDAP server searches differs according to the LDAP server con- nection, or search base (DN) settings (Step 3 Step 7 "4.7.8 Setting the Login LDAP Server" (page 100)). For connecting with LDAP server (when [Active Directory] or [Other LDAP Server] is selected in Step The following shows an example (where the domain name is example.com) for the "Search...
  • Page 143 4.7 Using the Network Settings Menus Example 2: When searching for (user C, user D, user E) OU=department, DC=example, DC=com Active Directory configuration is as follows. Example 3: When searching for (user C, user D) OU=section A, OU=department, DC=example, DC=com Active Directory configuration is as follows.
  • Page 144 Example 4: When searching for all users no "Search Base (DN)" setting, or DC=example, DC=com...
  • Page 145 4.7 Using the Network Settings Menus For connecting with Global Catalog (when [Active Directory Global Catalog] is selected in Step The following shows an example (where the parent domain name is example.com, and sub- domain name is sub.example.com) for the "Search Base (DN)" to be entered in Step 7.
  • Page 146: Setting The E-Mail Ldap Server

    4.7.9 Setting the e-Mail LDAP Server If an e-mail LDAP server is set, the searches within the LDAP List on the "e-Mail Address Book" screen can be performed. 1. Select the [Network Settings] tab on the top menu. 2. Select the [e-Mail LDAP Server] tab. The "e-Mail LDAP Server"...
  • Page 147 4.7 Using the Network Settings Menus 6. Select the maximum number of results for e-mail LDAP list searches. The default maximum is 1000. The selected "Maximum Results" value is displayed. 7. When [Other LDAP Server] is selected for "Sever Type" only, press the [Schema] but- ton to use the search items and schema.
  • Page 148 Search Item Description Initials Enter the schema name that is to be associated with the "Ini- tials" search item. The default value is "initials". Comment Enter the schema name that is to be associated with the "Comment" search item. The default value is "description". Workplace Enter the schema name that is to be associated with the "Workplace"...
  • Page 149: Setting The Ldap Search Parameters

    4.7 Using the Network Settings Menus 4.7.10 Setting the LDAP Search Parameters The search conditions ([First Name] and [Last Name] buttons on the following screen) on the "e- Mail Address Book" - [LDAP List] tab can be customized. For details about the "e-Mail Address Book" - [LDAP List] tab, refer to "6.4.1 Selecting an e-Mail Target from the e-Mail Address Book"...
  • Page 150 The following table shows the correspondence between the administrator HINT "Customize LDAP Search" screen settings, and the regular user search condition buttons on the "e-Mail Address Book" - [LDAP List] tab. Setting Area Descriptions Left Button Determines the setting of the left button on the [LDAP List] tab.
  • Page 151 4.7 Using the Network Settings Menus 3. Specify the item(s) to be searched. LDAP search is performed on the specified item(s). Multiple search items can be selected. If multiple items are selected, an "OR" search is performed, finding entries containing any of the search words. Buttons The items to be searched in the Active Directory First Name...
  • Page 152 Buttons The items to be searched in the Active Directory Display Name Searches the display names of users registered in the LDAP server. If none of the [First Name], [Last Name], [Common Name], or [Display HINT Name] buttons are selected, the corresponding search parameter button on the "e-Mail Address Book"...
  • Page 153 4.7 Using the Network Settings Menus 6. Enter the button name. The characters input here are displayed on the button name on the [LDAP List] tab. This may be up to 18 characters long. Only alphanumeric characters may be entered. A space (only one) also can be used, but the space will be displayed as a line break on the button.
  • Page 154: Setting The E-Mail Server (Smtp Server)

    4.7.11 Setting the e-Mail Server (SMTP Server) e-Mail cannot be sent if authentication is required by the e-mail server ATTENTION before sending. 1. Select the [Network Settings] tab on the top menu. 2. Select the [SMTP Server] tab on the left side menu. The "SMTP Server"...
  • Page 155 4.7 Using the Network Settings Menus 5. At "Split Mails", set whether to send split e-mails. The default setting is [Off]. Press the [On] button to send split e-mails. Press the [Off] button to send an e-mail without splitting it. 6.
  • Page 156: Setting The Fax Server

    4.7.12 Setting the Fax Server 1. Select the [Network Settings] tab on the top menu. 2. Select the [Fax Server] tab on the left side menu. The "Fax Server" screen appears. 3. Enter a monitored fax server (RightFax) e-mail address in the "Fax Server e-Mail Address"...
  • Page 157: Setting The Network Printers

    4.7 Using the Network Settings Menus 4.7.13 Setting the Network Printers Set a printer connected to the network. The procedure for setting a network printer is as follows. 1. Check the printer driver. For more details, refer to "Checking the Printer Drivers" (page 120).
  • Page 158: Checking The Printer Drivers

    ■ Checking the Printer Drivers The driver installed on the print server must be compatible with Windows XP. Use the following procedure to check whether the drivers installed on the print server are Windows XP compatible drivers. 1. From the [Start] menu on the print server, select [Control Panel] - [Printers and Faxes].
  • Page 159: Setting The Printer Properties

    4.7 Using the Network Settings Menus ■ Setting the Printer Properties Use the following procedures to set a printer. 1. From the [Start] menu on the print server, select [Control Panel] - [Printers and Faxes]. The "Printers and Faxes" window appears. 2.
  • Page 160 It is recommended that the same one printer is added to the print server multiple HINT times for each set of properties settings, according to usage. For example, "for color printing" and "for black & white printing". For a color printing example, the procedure for adding a printer is as follows. 1.
  • Page 161 4.7 Using the Network Settings Menus It is recommended to name the printer with an alias that indicates the contents of the properties settings as follows. Follow the prompts on the wizard window. The "Completing the Add Printer Wizard" message indicates that the printer addition has completed.
  • Page 162: Registering A Network Printer (Network Tree)

    ■ Registering a Network Printer (Network Tree) 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Printer] tab on the left side menu. The "Network Printer" screen appears. 3. Press the [Add] button. The screen for selecting a network printer is displayed. Desired domains may not be shown in the Printer Network.
  • Page 163 4.7 Using the Network Settings Menus 4. Select a domain If login is required, an "Authentication" screen appears. If login is not required, the network tree expands and computer names are displayed under the selected domain. The "Caps Lock" and "Num Lock" indicators are shown on the authentica- HINT tion screen, when the administrator logs in via the scanner's touch panel.
  • Page 164 3. Press the [OK] button. When the user name and password are valid, or if login is not required, the network tree expands and computer names are displayed under the selected domain. 5. Select a computer If login is required, a login authentication screen appears. If login is not required, the network tree expands and computer names are displayed under the selected domain.
  • Page 165: Registering A Network Printer (Network Path)

    4.7 Using the Network Settings Menus ■ Registering a Network Printer (Network Path) 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Printer] tab on the left side menu. The "Network Printer" screen appears. 3. Press the [Add] button. The screen for selecting a network printer is displayed.
  • Page 166 6. Enter a "Network Path". "Network Path" may be up to 255 characters long. Set the network path in the following format: \\Domain_name\Computer_name\Printer_alias For the "Domain_name", specify the NetBIOS domain name or the workgroup name that the network printer belongs to. For the "Computer_name", specify the IP address, host name, or FQDN.
  • Page 167: Renaming A Network Printer

    4.7 Using the Network Settings Menus ■ Renaming a Network Printer 1. Select the [Network Settings] tab on the top menu. Select the [Network Printer] tab on the left side menu. The "Network Printer" screen appears. Select the network printer that is to be renamed. 4.
  • Page 168: Removing A Network Printer

    ■ Removing a Network Printer 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Printer] tab on the left side menu. The "Network Printer" screen appears. 3. Select the network printer that is to be removed from the printer list. 4.
  • Page 169: Viewing The Printer Details

    4.7 Using the Network Settings Menus ■ Viewing the Printer Details 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Printer] tab on the left side menu. The "Network Printer" screen appears. 3. Select the desired network printer from the printer list. 4.
  • Page 170: Setting The Network Folders

    4.7.14 Setting the Network Folders A list of network folders may be set as "Save" targets for scanned data. Any accessible file server folder or FTP server folder may be specified. Up to 100 network folders and FTP server folders can be added. A network folder can be added in either of the following ways.
  • Page 171: Registering A Network Folder (Network Tree)

    4.7 Using the Network Settings Menus ■ Registering a Network Folder (Network Tree) 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Press the [Add] button. The screen for adding a network folder is displayed.
  • Page 172 4. Select a domain If login is required, an "Authentication" screen appears. If login is not required, the network tree expands and computer names are displayed under the selected domain. The "Caps Lock" and "Num Lock" indicators are shown on the authentica- HINT tion screen, when the administrator logs in via the scanner's touch panel.
  • Page 173 4.7 Using the Network Settings Menus 1. Enter a User Name. This may be up to 256 characters long. 2. Enter a Password. This may be up to 256 characters long (case sensitive). 3. Press the [OK] button. When the user name and password are valid, or if login is not required, the network tree expands and computer names are displayed under the selected domain.
  • Page 174: Registering A Network Folder (Network Path)

    ■ Registering a Network Folder (Network Path) 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Press the [Add] button. The screen for selecting a network folder is displayed. 4.
  • Page 175 4.7 Using the Network Settings Menus 6. Enter a "Network Path". Set the network path in the following format: \\Domain_name\Computer_name\Folder_name[\Folder_name] The minimum requirement for a network path is: \\Domain_name\Computer_name\Folder_name This may be up to 255 characters long. Sub folders ([\Folder_name]is the example above) are optional. "/"...
  • Page 176: Registering A Network Folder (Ftp Path)

    ■ Registering a Network Folder (FTP Path) 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Press the [Add] button. The screen for selecting a network folder is displayed. 4.
  • Page 177 4.7 Using the Network Settings Menus 8. For "Authentication", specify whether or not to save the entered "User Name" and "Password". When the [Remember] button is selected, the "User Name" and "Password" are saved. The "User Name" and "Password" saved for authentication are used on the regular user screen.
  • Page 178 14. Press the [OK] button. User authentication may be required to access the FTP server. Then, the network folder is added to the network folder list. For the Central Admin Console, to use a Central Admin Sever with an ATTENTION enabled firewall, set the "Passive Mode"...
  • Page 179: Renaming A Network Folder

    4.7 Using the Network Settings Menus ■ Renaming a Network Folder 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Select the network folder that is to be renamed. 4.
  • Page 180 If the network folder is an FTP server folder, the following screen is dis- HINT played. In this case, the "FTP Path" cannot be changed. 6. Press the [OK] button. The network folder is renamed.
  • Page 181: Removing A Network Folder

    4.7 Using the Network Settings Menus ■ Removing a Network Folder 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Select the network folder that is to be removed from the folder list. 4.
  • Page 182: Viewing The Network Folder Details

    ■ Viewing the Network Folder Details 1. Select the [Network Settings] tab on the top menu. 2. Select the [Network Folder] tab on the left side menu. The "Network Folder" screen appears. 3. Select the desired network folder from the folder list. 4.
  • Page 183: Setting The Sharepoint Folders

    4.7 Using the Network Settings Menus 4.7.15 Setting the SharePoint Folders A list of SharePoint folders may be set as "Scan to SharePoint" targets for scanned data. 1. Select the [Network Settings] tab on the top menu. 2. Select the [SharePoint Folder] tab on the left side menu. The "SharePoint Folder"...
  • Page 184 5. Press the [Connect] button. A "Sign In" screen appears. Enter the sign in details for the specified SharePoint server. 1. Enter a User Name. This may be up to 256 characters long. 2. Enter a Password. This may be up to 256 characters long (case sensitive). 3.
  • Page 185: Renaming A Sharepoint Folder (Display Name)

    4.7 Using the Network Settings Menus ■ Renaming a SharePoint Folder (Display Name) SharePoint folder display names may be changed as follows. 1. Select the [Network Settings] tab on the top menu. 2. Select the [SharePoint Folder] tab on the left side menu. The "SharePoint Folder"...
  • Page 186: Removing A Sharepoint Folder

    ■ Removing a SharePoint Folder An already set SharePoint folder may be removed from the list of save targets. 1. Select the [Network Settings] tab on the top menu. 2. Select the [SharePoint Folder] tab on the left side menu. The "SharePoint Folder"...
  • Page 187: Setting The Destination For Alert Notifications

    4.7 Using the Network Settings Menus 4.7.16 Setting the Destination for Alert Notifications An e-mail address can be specified to which an alert notification will be sent whenever a scanner alert situation occurs. If an SMTP server has not been setup, alert notifications cannot be sent. For more details about how to set an SMTP server, refer to "4.7.11 Setting the e-Mail Server (SMTP Server)"...
  • Page 188: Checking The Network Connection With A Ping Test

    4.7.17 Checking the Network Connection with a Ping Test The network connection can be checked using a ping test. 1. Select the [Network Settings] tab on the top menu. 2. Select the [Ping] tab on the left side menu. The "Ping" screen appears. 3.
  • Page 189 4.7 Using the Network Settings Menus 4. Press the [Ping] button. A ping test is performed and the results are displayed. For more details about the result, refer to "Checking basic network operation with a Ping test" (page 456). fi-6010N Network Scanner Operator's Guide...
  • Page 190: Checking The Network Operating Status

    4.7.18 Checking the Network Operating Status ■ Checking the Network Status The operating status of the network can be checked. The following information is shown. If the information is not shown, refer to "8.3 Network Con- nection Troubleshooting" (page 456) and check the settings.
  • Page 191: Setting The Link Speed/Duplex Mode

    4.7 Using the Network Settings Menus If connection to LDAP server is not possible, try the following steps: HINT 1. Disconnect the LAN cable, and press the [Shutdown] button on the touch panel to turn the scanner off. 2. Reboot the scanner with the LAN cable disconnected, and enter a nonduplicate IP address.
  • Page 192: Using The Device Status Menus

    Using the Device Status Menus 4.8.1 Viewing the System Status 1. Select the [Device Status] tab on the top menu. 2. Select the [System Status] tab on the left side menu. The system status information is displayed. The following system status information is available. Info Details System Version...
  • Page 193: Viewing The Status Of Installed Options

    4.8 Using the Device Status Menus 4.8.2 Viewing the Status of Installed Options Details of what options and when they were installed in the scanner can be viewed. 1. Select the [Device Status] tab on the top menu. 2. Select the [Installed Options] tab on the left side menu. The "Installed Options"...
  • Page 194: Viewing The Usage Status

    4.8.3 Viewing the Usage Status Information about the number of documents that have been scanned and the status of the scanner's consumable parts (pad assy or pick roller) can be viewed. For details on consumable replacement, refer to "7.6 Replacing Parts" (page 436).
  • Page 195: Resetting The Usage Counter

    4.8 Using the Device Status Menus Consumables Color Status Action PAD ASSY Green Total throughput: 0 to 44,999 No action required. sheets Orange Total throughput: 45,000 to Pad assy needs to be replaced 49,999 sheets soon. Obtain a replacement part. Total throughput: Over Pad assy has passed its rated 50,000 sheets...
  • Page 196: Viewing The Add-In Status

    4.8.4 Viewing the Add-in Status If an add-in module is installed, the following steps can be performed. An Add-in is an application created by using the fi-6010N SDK (development kit). 1. Select the [Device Status] tab on the top menu. 2.
  • Page 197: Using The Operation Logs Menus

    4.9 Using the Operation Logs Menus Using the Operation Logs Menus 4.9.1 Managing the User Log The most recent 1,000 user log entries are saved by the scanner. User logs may contain private information such as e-mail addresses or fax numbers, so care should be taken when managing such data.
  • Page 198 3. Select the log you wish to view. The details of the selected log are displayed. Pressing the [OK] button returns to the "User Log" screen. On the "User Log" screen, pressing the [Refresh] button updates the infor- HINT mation shown. The following information is shown.
  • Page 199: Downloading The User Logs In Csv Format

    4.9 Using the Operation Logs Menus ■ Downloading the User Logs in CSV Format Operation logs for regular users are stored in the scanner with the default file name "OperationLog.csv". When downloaded to a computer, the file will contain CSV format data. The file is saved in the fol- lowing form: "Date","Time","User","Result","Code","Operation","Pages","Description"...
  • Page 200: Managing The System Log

    4.9.2 Managing the System Log Up to 1,000 system information logs (such as for startup, shutdown, and system errors) are saved in the scanner. System log may contain private information such as e-mail addresses or ATTENTION fax numbers, so care should be taken when managing such data. If a log file error is detected during system operation, the log file will be cleared and the following log entry recorded: Error 81001003 Corrupted system log file was deleted.
  • Page 201 4.9 Using the Operation Logs Menus 3. Select the log you wish to view. The details of the selected log are displayed. Pressing the [OK] button returns to the "System Log" screen. On the "System Log" screen, pressing the [Refresh] button updates the HINT information shown.
  • Page 202: Downloading The System Log In Csv Format

    ■ Downloading the System Log in CSV Format The default file name is "SystemLog.csv". When downloaded to a computer, the file will contain CSV format data. The file is saved in the fol- lowing form: "Date","Time","Type","Message" 1. Select the [Operation Logs] tab on the top menu. 2.
  • Page 203: Using The Maintenance Menus

    4.10 Using the Maintenance Menus 4.10 Using the Maintenance Menus 4.10.1 Maintaining the User Data Store The scanner's user data store can be backed-up, restored, and deleted. The user data store contains the following information: Fax Number List "My List" e-Mail Address Books Scan Settings User Logs Name of the last network printer used...
  • Page 204 5. The user data store (containing users A001 to A100) backed up in Step 2 is restored. Users A001 to A100 are to be restored, of whom 50 are already in the current user data store (users A001 to A050) and so will be overwrite targets. Users A051 to A100 are considered "new"...
  • Page 205: Backing Up The User Data Store

    4.10 Using the Maintenance Menus ■ Backing up the User Data Store As a precaution, the user data store should be backed up regularly. The default file name is "restored_data". User logs cannot be backed up. HINT 1. Select the [Maintenance] tab on the top menu. 2.
  • Page 206 5. Enter a file name. Use of a name that includes the scanner name and backup date is recommended. 6. Press the [Save] button. A backup copy of the user data store is saved. Do not change the contents of data store backup files. ATTENTION If changed, the file may no longer be used as a backup.
  • Page 207: Restoring The User Data Store

    4.10 Using the Maintenance Menus ■ Restoring the User Data Store The scanner's user data store can be restored from a backed-up user data store file. Restoring user data overwrites all user information stored at the time of ATTENTION restoration, and returns all e-mail address books, fax number list, and scan settings to the time the backup was taken.
  • Page 208: Clearing The User Data Store

    ■ Clearing the User Data Store The scanner's user data store can be deleted. Clearing the user data store cannot be undone. ATTENTION 1. Select the [Maintenance] tab on the top menu. 2. Select the [User Data Store] tab on the left side menu. The "User Data Store"...
  • Page 209: Maintaining The System Settings

    4.10 Using the Maintenance Menus 4.10.2 Maintaining the System Settings The scanner's system settings set by the administrator can be saved in CSV format, backed up, restored, or returned to their factory default values. System settings do not include the network printer settings. ATTENTION ■...
  • Page 210: Backing Up System Settings

    4. Press the [Save] button. The size of the user log file is displayed in the "File Download" dialog box. HINT Make sure there is enough free space on the disk where it is to be saved and press the [Save] button. If there is not enough free disk space, an incomplete file may be saved.
  • Page 211: Restoring System Settings

    4.10 Using the Maintenance Menus Do not change the contents of system settings backup files. ATTENTION If changed, the file may no longer be used as a backup. Trying to restore from a changed system settings backup file may render the scanner inoperable.
  • Page 212: Resetting Factory Defaults

    ■ Resetting Factory Defaults 1. Select the [Maintenance] tab on the top menu. 2. Select the [System Settings File] tab on the left side menu. The "System Settings File" screen appears. Press the [Reset] button. A confirmation message appears. 4. Press the [Yes] button. System settings revert to factory defaults.
  • Page 213: Updating The Scanner's System Software

    4.10 Using the Maintenance Menus 4.10.3 Updating the Scanner's System Software The scanner system, security system, and installed options can be updated as follows. 1. Select the [Maintenance] tab on the top menu. 2. Select the [System Update] tab on the left side menu. The "System Update"...
  • Page 214 When installed options or the system including installed options HINT are updated, the following window appears. 5. Press the [OK] button. The system update process is started. After the system has updated, the scanner is restarted. Wait for the system to restart. ATTENTION During the update, do not press and hold down the startup button for longer than 4 seconds, as it may cause the scanner to function...
  • Page 215: Installing/Uninstalling An Add-In Module

    4.10 Using the Maintenance Menus 4.10.4 Installing/Uninstalling an Add-in Module An Add-in is an application created using the fi-6010N SDK (Developer's Kit). This section describes how to install and uninstall an Add-in module. ■ Installing an Add-in Module 1. Select the [Maintenance] tab on the top menu. 2.
  • Page 216: Uninstalling An Add-In Module

    ■ Uninstalling an Add-in Module 1. Select the [Maintenance] tab on the top menu. 2. Select the [Add-in Manager] tab on the left side menu. The "Add-in Manager" screen appears. 3. Press the [Uninstall] button. A confirmation message appears. 4. Press the [OK] button. After the Add-in module has been uninstalled, the scanner is restarted.
  • Page 217: Setting The Information Output Level

    The default level is "1". Increasing the value of the output level increases the amount of information details col- lected, but decreases the performance level. Set the level requested by your FUJITSU scan- ner dealer or an authorized FUJITSU scanner service provider.
  • Page 218: Obtaining Technical Support

    If any problems occur when setting up or using the scanner, technical support information can be collected to help determine the cause of the problem. The information obtained should be sent to your FUJITSU scanner dealer along with the scanner when given for repair.
  • Page 219: Setting Job Features

    4.11 Setting Job Features 4.11 Setting Job Features After the job sequence, job menu, and job group settings are performed on the Job Menu, a regular user can use each assigned job menu at login, and process a job. 1. Job Sequence Settings A job sequence is a single operation that pulls together several user operations (e-Mail/Fax/ Print/Save) according to the settings on the "Scan Settings"...
  • Page 220 3. Job Group Settings A job group is a group of users assigned with the same job menu, by the administrator. Users associated with a group can use its job menu. All users who are not included in any job group belong to a default group. For example, job menu A is assigned to group A, and job menu D is assigned to the default group.
  • Page 221: Job Setting Quick User Guide

    4.11 Setting Job Features 4.11.1 Job Setting Quick User Guide The procedure for an administrator to set up job is shown below. Setting a job sequence For details, refer to "4.11.2 Setting a Job Sequence" (page 185). Jobs List View, add to, or edit the Jobs List. Job Details Set the scan options, message screen, and opera- tions after scanning for a selected job.
  • Page 222: Processing A Job

    Processing a job For details, refer to "6.14 Processing a Job" (page Process the job. 413). When a user logs in, the assigned job menu is dis- played, and a job can be selected and processed. Before processing a job set on the Central Admin Console "Job Mode Settings"...
  • Page 223: Setting A Job Sequence

    4.11 Setting Job Features 4.11.2 Setting a Job Sequence Set the scan options and job item (e-Mail/Fax/Print/Save) to be processed together as a job sequence. Up to 1,000 job sequences can be set. ■ Adding a job sequence This section describes how to add a job sequence. 1.
  • Page 224 4. Select the [ ] button to the left of [Common Settings], and set the operations for when a job is processed. Message Screen Set whether or not to display the actual "Message Screen" when a job is processed. For details about the "Message Screen", refer to "6.14.1 Enabling/Disabling the Message Screen"...
  • Page 225 4.11 Setting Job Features Press the [Name Format] button to specify a file name on the "File Names HINT (Common)" screen. "Sub-folders" is enabled only when scanned data is saved to a folder. For details about setting values, refer to "4.6.9 Setting a File Name Format for When Saving Scanned Data"...
  • Page 226 If error occurs If an error occurs while an item in the job sequence is being performed, set whether or not to continue with unfinished items before ending a job. If [Proceed to next Job Item] is selected If an error occurs while an item in the job sequence is being performed, job processing proceeds to the next item in the sequence and completes all unfinished items before ending a job.
  • Page 227 4.11 Setting Job Features 6. Set a job item. Select the list button under [Job Items] to select one of following items: e-Mail Print Save When the [Delete This Item] button is clicked, a confirmation window appears. Click the [OK] button to delete the item. When the [Insert New Item] button is selected, the item selected in the list of items is inserted before the current item.
  • Page 228 Select the [Browse] button to set a different e-mail address from the HINT "LDAP List" window. Settings entered in the following screen are shown. For Admin Tool "e-Mail LDAP Server" screen For Central Admin Console "LDAP Server" section on the "Central Admin Server Settings" screen However, whether or not SSL is used, depends on each LDAP server set- tings.
  • Page 229 4.11 Setting Job Features Press the [Name Format] button, and specify a file name from the "File HINT Names (e-Mail)" screen. For details about setting values, refer to "4.6.10 Setting a File Name For- mat for When Attaching Scanned Data to e-Mail" (page 76).
  • Page 230 8. If [Fax] is selected for the job item in Step 6, perform settings related to sending a fax. For details about setting values, refer to "6.5 Sending the Scanned Data by Fax" (page 330). If the [e-Mail address of user] option button is selected for "Notification To (Sender's e-Mail Address)", the e-mail address of the logged in user is used when a job sequence is per- formed.
  • Page 231 4.11 Setting Job Features 9. If [Print] is selected for the job item in Step 6, perform settings related to printing. For details about setting values, refer to "6.6 Printing the Scanned Data" (page 339). Select the [Browse] button to set the network printer from the "Printer List" HINT window.
  • Page 232 10. If [Save] is selected for the job item in Step 6, perform settings related to saving. For details about setting values other than those for a "Save process results file", refer to "6.7 Saving the Scanned Data to a Network Folder" (page 352).
  • Page 233 4.11 Setting Job Features If [No] is selected A process results file is not output when scanned data is saved. Process results files are formatted as follows: Process results files are in an XML format. Process results files use the UTF-8 charset. Process results files contain the following output: Item Value...
  • Page 234 Select the [Browse] button to set the network folder from the "Folder List" HINT window. Select the [Name Format] button to set the file name from the "File Names (Save)" window. For more details about settings values, refer to "4.6.9 Setting a File Name Format for When Saving Scanned Data"...
  • Page 235: Cloning A Job Sequence

    4.11 Setting Job Features ■ Cloning a job sequence This section describes how to clone a job sequence. 1. Select the [Job Sequences] tab. The "Jobs List" window appears. 2. Select the job sequence to be cloned. 3. Select the [Clone] button. The "Job Details"...
  • Page 236: Deleting A Job Sequence

    ■ Deleting a job sequence This section describes how to delete a job sequence. 1. Select the [Job Sequences] tab. The "Jobs List" window appears. 2. Select the job sequence to be deleted. 3. Select the [Delete] button. The confirmation window appears. 4.
  • Page 237: Filtering The Ldap List

    4.11 Setting Job Features ■ Filtering the LDAP List This section describes how to filter the LDAP List on the "LDAP List" window. 1. In the [User Name] drop-down list box, select the display format for the user names shown on the user name/e-mail address list. 2.
  • Page 238 5. Select the filter target. If multiple items are selected, data containing any of the search words are searched as "OR Search". The "Server Type" of the login LDAP server is [Active Directory] or [Active Directory Global Catalog] Checkbox Filter target in the Active Directory/Active Directory Global Catalog name First Name Filters the first names of users registered in the LDAP server.
  • Page 239 4.11 Setting Job Features Checkbox Filter target in the Active Directory/Active Directory Global Catalog name Display Filters the display names of users registered in the LDAP server. Name The "Server Type" of the login LDAP server is [Other LDAP Server] Checkbox Filter target in the LDAP server name...
  • Page 240 6. Select the [Find] button. The filtered results appear. If the [Find] button is selected, an authentication screen appears. HINT Perform the following procedure for authentication. 1. Enter a user name and password. User names may be up to 129 characters long. Passwords may be up to 256 characters long (case sensitive).
  • Page 241: Setting A Job Menu

    4.11 Setting Job Features 4.11.3 Setting a Job Menu Assign the job sequence set in "4.11.2 Setting a Job Sequence" (page 185) to a job button, and job buttons on a job menu. Up to 100 job menus may be set. ■...
  • Page 242 3. Enter the job menu name. This may be up to 64 characters long. 4. Select the job button position, and select the [Edit] button. The "Job Button Settings" window appears. 5. Enter the job button name. This may be up to 32 characters long. 6.
  • Page 243 4.11 Setting Job Features 8. Select a job from the list. To filter jobs, enter part of a "Job Name" and "Comment", or select all, and HINT press the [Find] button. "Job Name" may be up to 64 characters long. "Comment"...
  • Page 244 11. Change the position of the job buttons as necessary. Select the job button to move, and then select either the [Up] button or the [Down] button to move it. The relationship between the order of job buttons on the "Job Menu Layout" area and the arrangement of buttons on the "Job Menu"...
  • Page 245 4.11 Setting Job Features 13. In the Scan Viewer list, set whether to show the [Scan Viewer] button on the "Job Menu" screen. If [Decide per-Job] is selected The [Scan Viewer] button on the "Job Menu" screen is enabled, and it is possible to select whether or not to show the "Scan Viewer"...
  • Page 246: Cloning A Job Menu

    ■ Cloning a job menu This section describes how to clone a job menu. 1. Select the [Job Menus] tab. The "Job Menus List" window appears. 2. Select the job menu to be cloned. 3. Select the [Clone] button. The "Job Menu Layout" area becomes active. 4.
  • Page 247: Deleting A Job Menu

    4.11 Setting Job Features ■ Deleting a job menu This section describes how to delete a job menu. 1. Select the [Job Menus] tab. The "Job Menus List" window appears. 2. Select the job menu to be deleted. 3. Select the [Delete] button. The confirmation window appears.
  • Page 248: Setting A Job Group

    4.11.4 Setting a Job Group Assign the job menu set in "4.11.3 Setting a Job Menu" (page 203) to a job group. Users included in a job group can use the job menus assigned to the group. Users included in multiple job groups can use the multiple job menus assigned to those groups.
  • Page 249 4.11 Setting Job Features 2. Select the [New] button. The "Settings For Selected Group(s)" area become active. 3. Enter the job group name. This may be up to 64 characters long. 4. Select the [Select] button. The "Select Job Menu" window appears. 5.
  • Page 250 7. Set the whether or not to show the Multi-Function Main Menu after login. If [Both Job & Multi-Function] is selected The menu to appear first after a regular user login can be set on the "Initial Post-Login Menu". If the [Multi-Function Menu] option button is selected The Multi-Function Main Menu appears first after a regular user login.
  • Page 251 4.11 Setting Job Features 10. Enter the LDAP server and character string to be used for LDAP searches in the "Search Base" field. The LDAP entries under the character string entered here will become the search target. This may be up to 520 characters long. Settings entered in the following screen are shown.
  • Page 252 12. Select the [<<<] button. The user or Active Directory group is added to the in the Group Membership List. Users or Active Directory groups added to the Group Membership List are grayed on the LDAP list. Up to 1,000 users or Active Directory groups can be registered as job HINT group members.
  • Page 253: Editing A Job Group

    4.11 Setting Job Features ■ Editing a job group This section describes how to edit a job group. 1. Select the [Job Groups] tab. The "Job Groups List" window appears. 2. Select the checkbox for the job group to be edited. 3.
  • Page 254: Viewing The Detailed Settings For A Job Group

    ■ Viewing the detailed settings for a job group This section describes how to view the detailed settings for a job group. 1. Select the [Job Groups] tab. The "Job Groups List" window appears. 2. Select the job group to view. The details for the selected job menu appears in the "Settings For Selected Group(s)"...
  • Page 255 4.11 Setting Job Features 3. Press the [Edit] button. The "Settings For Selected Group(s)" area becomes active. 4. Select the [Select] button. The "Select Job Menu" window appears. 5. Select a job menu. 6. Select the [OK] button. A job menu is set on the "Settings For Selected Group(s)" area. 7.
  • Page 256: Filtering The Ldap List

    ■ Filtering the LDAP List This section describes how to filter the LDAP List on the "Job Group Member Settings" screen. 1. In the [Search Position] drop-down list box on the "LDAP List" window, select the fil- tering method. The default setting is [Head (abc...)]. Search Example Description...
  • Page 257 4.11 Setting Job Features Checkbox Filter target in the Active Directory/Active Directory Global Catalog name Filters the SAM account names of users registered in the LDAP server. Account Name Last Name Filters the last names of users registered in the LDAP server. First Name Filters the first names of users registered in the LDAP server.
  • Page 258 Checkbox Filter target in the Active Directory/Active Directory Global Catalog name Display Filters the display names of users registered in the LDAP server. Name If the "Server Type" of the login LDAP server is [Other LDAP Server] Checkbox Filter target in the LDAP server name Filters users on the "cn"...
  • Page 259 4.11 Setting Job Features 4. Select the [Find] button. The filtered results appear. If the login LDAP server type is [Active Directory] or [Active Directory Glo- HINT bal Catalog], when the [Find] button is pressed, a confirmation window appears. Perform the following procedure for authentication. 1.
  • Page 261: Chapter 5 Administrator Operations (Central Admin Console)

    Chapter 5 Administrator Operations (Central Admin Console) This chapter explains system setting and control of this scanner performed using the Central Admin Console. Messages may appear while performing operations described in this chapter. For more details about these messages and actions to take, refer to "E.1.2 System Log Messages"...
  • Page 262: Function List

    Function List The functions that can be used in the Central Admin Console are as follows. Function Used to... See... Scanner Configuration View information for each scanner in the "5.7 Setting Scanner Management Central Admin Console. Also you can Configuration" (page export the information in CSV format by 254) using the export function.
  • Page 263 5.1 Function List Function Used to... See... Scanner Settings Create scanner settings in the Central "5.8 Monitoring and Update Admin Server, and upload/release them Maintaining the iScan- to multiple scanners. ner Network" (page The contents of the scanner settings can 263) be changed per settings group.
  • Page 264 Function Used to... See... Job Mode Settings Share jobs between multiple scanners. "5.12 Setting the Job Job mode settings can be created and Mode" (page 275) edited in the Central Admin Console. User Data Roaming Share user information such as the e-mail "4.7.3 Setting a Central address book and scan settings between Admin Server"...
  • Page 265: Using Central Admin Console Window

    5.2 Using Central Admin Console Window Using Central Admin Console Window The main windows of the Central Admin Console are as follows. "Scanner Admin Operations" window "Scanner Operation Monitor" window "Scanner Config List" window "Event Log" window You can set the "Scanner Admin Operations" window or "Scanner Operation Monitor" window as the Main screen to be displayed after a Central Admin Console login.
  • Page 266 Shown in manual Button/Link Used to ... as... [Central Admin Access the "Central Admin Server Settings] Server Settings" window. link For details, refer to "5.6 Set- ting the Central Admin Server" (page 244). [Admin Opera- Show the "Scanner Admin tions] button Operations"...
  • Page 267: Central Admin Console Quick Guide

    5.3 Central Admin Console Quick Guide Central Admin Console Quick Guide Administrator operations for management using the Central Admin Console are as follows. Pre-settings For more details, refer to "5.4 Pre- settings for Using Central Admin Installing the Central Admin Server Console"...
  • Page 268: Scanner Settings

    Scanner settings / For more details, refer to the fol- lowing. management "5.8 Monitoring and Maintain- Monitoring Maintaining ing the iScanner Network" iScanner Network (page 263) Updating the System "5.9 Updating the System" (page Installing an Add-in 266) Updating the Scanner System Set- tings "5.10 Installing an Add-in"...
  • Page 269: Pre-Settings For Using Central Admin Console

    5.4 Pre-settings for Using Central Admin Console Pre-settings for Using Central Admin Console This section explains the required pre-settings for using the Central Admin Console. 5.4.1 Installing the Central Admin Server Software Instal the Central Admin Server software in a computer. The following describes the required settings for scanner.
  • Page 270 3. Press the [Download] button. Downloading is not possible while a scanner operation is in process. ATTENTION Do not close the Web browser or logout until installation is complete. The required 700MB of free disk includes 200MB which is required to install SQL Server 2005 Express Edition.
  • Page 271 5.4 Pre-settings for Using Central Admin Console If the Central Admin Server software is already installed, skip to "5.4.2 ATTENTION Installing the Central Admin Console" (page 236). When installing the Central Admin Server over an older version of the soft- ware, all of the old Central Admin system settings should be automatically reused.
  • Page 272 In order to use HTTPS for communication to a scanner, or computer HINT installed with Central Admin Console software, a self-signed certificate is automatically imported on the Central Admin Server. However, it is recom- mended that a formal certificate is installed manually. For more details, refer to "Importing the Certificate"...
  • Page 273: Importing The Certificate

    5.4 Pre-settings for Using Central Admin Console ■ Importing the Certificate This section uses Windows Server 2003 as an example. 1. To startup IIS Manager, on the [Start] menu, point to [Administrative Tools], and select [Internet Information Services (IIS) Manager]. 2.
  • Page 274: Installing The Central Admin Console

    5.4.2 Installing the Central Admin Console Install the Central Admin Console in a computer. 1. Perform Step 1 Step 3 "Installing the Admin Tool" (page 47). The download screen appears. 2. Press the [Next] button for the iScanner Central Admin Console. The iScanner Central Admin Console download screen appears.
  • Page 275 5.4 Pre-settings for Using Central Admin Console 3. Press the [Download] button. Downloading is not possible while a scanner operation is in process. ATTENTION Do not close the Web browser or logout until installation is complete. Follow the wizard instructions displayed on the window. When "Installation complete"...
  • Page 276 The Admin Tool must be installed before installing the Central Admin Con- ATTENTION sole. For more details about how to install the Admin Tool, refer to "4.4.3 Installing the Admin Tool" (page 47). If the Central Admin Console is already installed, skip to "5.4.3 Setting up a Firewall for the Central Admin Server"...
  • Page 277: Setting Up A Firewall For The Central Admin Server

    5.4 Pre-settings for Using Central Admin Console 5.4.3 Setting up a Firewall for the Central Admin Server This section describes how firewall settings for the Central Admin Server. Set the following port number for communication in the Central Admin Server, to enable manage- ment by the Central Admin Console.
  • Page 278: Uninstalling The Central Admin Server Software/Console

    Even if uninstalled, data will remain. Delete this data if it is not required. For Windows XP, data is saved in the following way. C:\Documents and Settings\User_name \Local Settings\Application Data\FUJITSU \iScannerCentralAdminConsoxxx The character string shown in italics is variable. User_name can be the name of any Central Admin Console user.
  • Page 279: Central Admin Server Login: Via The Central Admin Console

    ATTENTION appears), wait for a few minutes and try again. If the problem still occurs, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The default user name and password for the administrator are set as follows:...
  • Page 280 1. Select the [Start] menu - [All Programs] - [iScanner Central Admin] - [iScanner Central Admin Console]. The Central Admin Console starts. 2. Set the "Connect to" field. Enter the Central Admin Server IP address, host name, or FQDN. If the port number was changed in "5.6 Setting the Central Admin ATTENTION Server"...
  • Page 281 5.5 Central Admin Server Login: via the Central Admin Console 4. Enter a "User Name" and "Password". Enter "admin" for the user name. Passwords must be between 7 and 127 alphanumeric characters long (case sensitive). Central Admin Server Software Version 5.
  • Page 282: Setting The Central Admin Server

    Setting the Central Admin Server Operating environment for the Central Admin Server is set up by changing the administrator pass- word and setting network and LDAP server. The central admin server settings can be set from the "Central Admin Server Settings" window. To open the "Central Admin Server Settings"...
  • Page 283: [Change Administrator Password] Button

    5.6 Setting the Central Admin Server ■ [Change Administrator Password] button This opens the "Change Administrator Password" window to change the administrator password. Current Password Enter the current password. New Password/Confirm New Password Password must be between 7 and 127 characters long (case sensitive). Blank spaces at the start and end will be removed.
  • Page 284: Scanner Registration

    Filter Conditions Filters the users displayed in the user list. User Name Enter a part of or entire user name of the scanner to be filtered. This can be up to 64 characters long. [Refresh List] button Refreshes the list by filtering using the entered filtering conditions. [Clear] button Select the checkbox of the user name to be deleted, and select the [Clear] button to delete.
  • Page 285: Screen Settings

    5.6 Setting the Central Admin Server Maximum Connections Select the maximum number of scanners that can be connected simultaneously to the Central Admin Server. The default is "10". Wake-On-LAN Configures the Wake-On-LAN settings to start the scanner to be controlled from the Central Admin Server.
  • Page 286 Port Number Enter a port number to be used for communication with the LDAP server. Input a value between 1 and 65535. The default values are as follows. If the [Use SSL] checkbox is selected The default value is "636" if [Active Directory] or [Other LDAP Server] is selected. The default value is "3269"...
  • Page 287 5.6 Setting the Central Admin Server Schema If [Other LDAP Server] is selected for "LDAP Server Type", press the [Adjust] button to set the search items for LDAP searches and the LDAP server schema. When a server type other than [Other LDAP Server] is selected for the "LDAP Server Type", the search item schema cannot be adjusted (the [Adjust] button is disabled).
  • Page 288: Sharepoint Server Connection Settings

    Search Item Description Workplace Enter the schema name that is to be associated with the "Workplace" search item. The default value is "physicalDeliveryOfficeName". Phone Number Enter the schema name that is to be associated with the "Phone Number" search item. The default value is "telephoneNumber".
  • Page 289: Software Update Time-Period Restrictions

    5.6 Setting the Central Admin Server iScanner Shared Folder Service Port Number Enter the port number to be used by the iScanner Shared Folder Service. The default value is the port number which was specified at the time of installation (the default value at installation is 30444).
  • Page 290: Operation Monitoring

    ■ Operation Monitoring Set whether to check the operating status of scanners. Check Operating Status Select this checkbox to check the operating status of scanners. Operating Status Icon Labels Select the type of character string to be shown below icons to indicate the scanner status on the "Scanner Operation Monitor"...
  • Page 291: Audit Log Settings

    5.6 Setting the Central Admin Server ■ Audit Log Settings Set whether to automatically collect scanner system logs and user logs, and save them in the Cen- tral Admin Server. The system and user logs collected in the Central Admin Server are collectively referred to as "audit log(s)".
  • Page 292: Setting Scanner Configuration

    Setting Scanner Configuration Scanner configuration is set by adding, editing and deleting scanner configuration. Scanner configuration can be set from the "Scanner Config List" window. The "Scanner Config List" window is displayed by selecting the [Config List] button in the Central Admin Console main window.
  • Page 293 5.7 Setting Scanner Configuration The following table shows which config items are added/imported to the Central Admin Server from a config file or from a scanner. Configuration Configuration Item Comment from file from scanner MAC Address Scanner MAC address IP Address Scanner IP address Subnet Mask Scanner subnet mask...
  • Page 294 Configuration Configuration Item Comment from file from scanner Last System Date/time of the last known suc- — (*1) — (*1) Update cessful system update Last Add-in Install Date/time of the last known suc- — (*1) — (*1) cessful add-in install Last Scanner Set- Date/time of the last known suc- —...
  • Page 295: [Import Config] Button

    5.7 Setting Scanner Configuration ■ [Import Config] button This button opens the "Import Scanner Config" window to allow the import of pre-created scanner configuration data from a file. Such a scanner configuration file may contain data for several scan- ners, all of whose configurations are then changed at once. Details of the importable data (settings) allowed in a scanner configuration file are given in "B.2.1 Scanner Configuration File Format (for Importing)"...
  • Page 296: [Export Config] Button

    ■ [Export Config] button Shows the "Save As" window to specify a file to export scanner configuration. A screen to confirm whether or not to export the scanner configuration will be displayed directly after the [Export Config] button is selected. [Include detailed scanner information] checkbox Select this checkbox to output all scanner information.
  • Page 297: [New] Button

    5.7 Setting Scanner Configuration ■ [New] button The button displays the "Edit Scanner Details" window to add scanner configuration information. Scanner Name (Required) Enter the scanner name. This may be up to 15 characters long. Alphanumerical characters and hyphens may be used. Scanner names cannot consist of numerical characters only.
  • Page 298: [Clone] Button

    Comment Enter the comments on the scanner. This may be up to 256 characters long. [OK] Button Adds the entered scanner configuration information and returns to the "Scanner Config List" window. [Cancel] button Returns to the "Scanner Config List" window without confirming the entered contents. ■...
  • Page 299: Scanner Information List

    5.7 Setting Scanner Configuration ■ Scanner information list Shows the scanner information list. Scanner name link Shows the "Scanner Details" window to view the scanner information details. [Back] button Returns to the "Scanner Config List" window. [Clear Error Status] button Clears error marks when the "Error Status"...
  • Page 300 If "Auto Login" is set to [On] on the [System Settings] - "Login Settings" ATTENTION screen, the Admin Tool cannot be started. Scanners are identified by their IP addresses. If the scanner information includes multiple scanners with the same IP address, scanners which are not to be targeted may be connected.
  • Page 301: Monitoring And Maintaining The Iscanner Network

    5.8 Monitoring and Maintaining the iScanner Network Monitoring and Maintaining the iScanner Network The registration status of scanners, the status of various scanner processes, and the event log can be viewed. Selecting an [iScanner Updates] link on the "Scanner Admin Operations" window opens another window for a specific management operation such as a system update.
  • Page 302: Iscanner Updates

    ■ iScanner Updates Shows the status of various scanner processes. The following is a description of the displayed items. Update Type System Updates Shows the "System Updates" window to register update module, set notifications etc. For details, refer to "5.9 Updating the System" (page 266).
  • Page 303: Iscanner Events

    5.8 Monitoring and Maintaining the iScanner Network ■ iScanner Events Shows latest 100 events in the event log. Log for events that occur in the Central Admin Server Log for events that occur in a scanner, where "Type" is "Error" or "Warning" The following is a description of the displayed items.
  • Page 304: Updating The System

    Updating the System The system, security, and installed options can be updated by uploading a new system update mod- ule and setting update calls. The system can be updated according to the time specified on the scanner side. HINT For more details, refer to "4.7.3 Setting a Central Admin Server"...
  • Page 305: [Back] Button

    5.9 Updating the System In the following cases, update modules cannot be uploaded. The module type is either a system or security option, and the same or upgraded module version has already been registered For an installed option update module, the same update module is already uploaded System Update Module Select the [Browse] button to specify the update module file.
  • Page 306: Installing An Add-In

    5.10 Installing an Add-in An Add-in for scanner can be installed by uploading an Add-in module and setting update calls. Add-ins can be updated according to the time specified on the scanner side. HINT For more details, refer to "4.7.3 Setting a Central Admin Server" (page 90).
  • Page 307: Upload & Release A New Add-In

    5.10 Installing an Add-in ■ Upload & Release a New Add-in Uploads a new Add-in module and issues an update call as needed. The new Add-in update module will be released, and applied to the scanners when the one of the following occurs: Scanner is started, or resumed from the standby mode Scanner is logged out...
  • Page 308: [Back] Button

    [Register] button Registers the uploaded Add-in module to the selected Add-in group. When a new Add-in module is available, it will only be not installed in a scanner HINT if both the name and version match that of the current Add-in. Scanners are restarted twice when installing a new Add-in, once to uninstall the old Add-in, and once again after the new Add-in has been installed.
  • Page 309: Updating The Scanner System Settings

    5.11 Updating the Scanner System Settings 5.11 Updating the Scanner System Settings The scanner settings can be updated by uploading new sets of scanner settings and setting update calls. The scanner settings can be updated according to the time specified on the HINT scanner side.
  • Page 310: Registered Scanner Settings

    ■ Registered Scanner Settings Settings Group Displays the settings group name selected in the "Settings Groups" list. Current Release Displays the release date of the currently available scanner settings. Selecting the [Cancel] button cancels release of the scanner settings. If the scanner settings are canceled, checking or changing the settings ATTENTION contents becomes difficult.
  • Page 311 5.11 Updating the Scanner System Settings [Edit Scanner Settings] button Shows the "Edit Scanner Settings" window to set up the scanner settings. If scanner settings are available, the available scanner settings values are shown. If no scanner settings have been released, the default values are shown. If you return to the Main Menu from the "Scanner Settings"...
  • Page 312: [Back] Button

    [Close] button Registers the entered scanner settings and returns to the "Scanner Settings" window. Issue an Update Call Select the checkbox to issue an update call. When the checkbox is selected, even if a scanner is not started or logged in to, the update module is sent and applied to the scanner according to the Scanner Notification Schedule.
  • Page 313: Setting The Job Mode

    5.12 Setting the Job Mode 5.12 Setting the Job Mode The job mode can be set by registering a new job mode and setting a release schedule. The job mode can be set from the "Job Mode Settings" window. The "Job Mode Settings" window is displayed by selecting the [Job Mode Settings] link on the "Scanner Admin Operations"...
  • Page 314: Create & Release A New Set Of Job Mode Settings

    ■ Create & Release a New Set of Job Mode Settings Creates and releases a new set of job mode settings. After registering a new set of job mode settings, the job mode settings are replaced. [Job Mode Settings] button The button displays the "Job Mode Settings"...
  • Page 315: [Back] Button

    5.12 Setting the Job Mode Settings Release Schedule Sets the schedule to release job mode settings. Release immediately. Later Specifies the date and time to release. The default value is 00:00 of the following day. The value can be specified within the range between the current time and a month later.
  • Page 316: Viewing The Update Status Lists

    5.13 Viewing the Update Status Lists Status details can be viewed for each of the following update types: System Updates Add-in Installs Scanner Settings The update status list for each update type can be viewed in the respective "Status Details" window.
  • Page 317: [Call Now] Button

    5.13 Viewing the Update Status Lists ■ [Call Now] button Select the checkbox of the scanners to be notified, and select the [Call Now] button to issue a call. If a target scanner is in error status, the error is cleared before notification. The scanner-side status is changed to "Pending", and becomes an update target.
  • Page 318: [Back] Button

    Version The versions shown apply to the type of Scanner-Side Update selected in the Central Admin Console main window. ■ [Back] button Returns to the Central Admin Console main window.
  • Page 319: Viewing The Scanners Operating Status

    5.14 Viewing the Scanners Operating Status 5.14 Viewing the Scanners Operating Status The operating status of the scanners can be viewed. The operating status of the scanners can be viewed on the "Scanner Operation Monitor" window. The "Scanner Operation Monitor" window is displayed by selecting the [Operation Monitor] but- ton in the Central Admin Console main window.
  • Page 320: Scanner Operating Status

    Icon/Mark Status Description Error Shown if the following errors occur in a scanner. Scanner monitoring error (messages with an error code from 81000001 to 81000012) For details of errors, refer to "E.1.3 Alert Monitor System Log Messages" (page 522). Unexpected error (messages with the error code 81001001 or 81001002) For details of errors, refer to "E.1.2 System Log Mes-...
  • Page 321: Filter Conditions

    5.14 Viewing the Scanners Operating Status ■ Filter Conditions Filters the scanners displayed in the scanner list. Scanner Name Enter a part of or entire scanner name of the scanner to be filtered. This may be up to 15 characters long. IP Address Enter a part of or entire IP address of the scanner to be filtered.
  • Page 322: Viewing Event Log

    5.15 Viewing Event Log Event logs output from the scanners or the Central Admin Server can be viewed. The latest 100 event log items can be viewed on the "Scanner Admin Operations" window. Log for all events that occur on the Central Admin Server Log for events that occur in the scanners, where "Type"...
  • Page 323: Event Log

    5.15 Viewing Event Log Type Select the type of the events to be opened. Error Opens the event logs whose type is Error. Warning Opens the event logs whose type is Warning. Info Opens the event logs whose type is Info. [Refresh List] button Refreshes the list by filtering using the entered filtering conditions.
  • Page 324: Collecting And Exporting Audit Logs

    5.16 Collecting and Exporting Audit Logs Scanner system logs and user logs can be collected and saved in the Central Admin Server. System logs collected in the Central Admin Server are referred to as "audit logs (system)", and user logs as "audit logs (user)". Both types of logs are referred to collectively as "audit logs". By automatically collecting system logs and user logs in the Central Admin Server, you can record users' past operations.
  • Page 325: Collecting Audit Logs

    5.16 Collecting and Exporting Audit Logs 5.16.1 Collecting Audit Logs To automatically collect audit logs in the Central Admin Server, enable the audit log collection in the "Central Admin Server Settings" window. For more details, refer to "5.6 Setting the Central Admin Server"...
  • Page 326 File name format of an output audit log Audit log (system) ScannerName_MACAddress_syslog.csv Audit log (user) ScannerName_MACAddress_usrlog.csv Return value Succeeded Other than 0 Failed Do not execute this command twice at the same time. ATTENTION If a file name already exists, the existing file will be overwritten. When exported, audit logs are deleted from the Central Admin Server.
  • Page 327: File Format Of Audit Logs

    5.16 Collecting and Exporting Audit Logs 5.16.3 File Format of Audit Logs Audit log files are formatted as follows: Audit logs use the UTF-8 charset. Audit logs are in a CSV format. Audit logs contain the following output: Audit log (system) This log contains the following output items: "Sequence number","Date","Time","Type","Code","Message"...
  • Page 328 Audit log (user) This log contains the following output items: "Sequence number","Date","Time","User","Code", "Operation","Result", "Pages","Description" These items are defined as follows: Log Item Description Sequence A file sequence number between "1" and "4294967295". number This number increments from "1" as files are added, and resets to "0"...
  • Page 329: Maintaining Central Admin Settings

    5.17 Maintaining Central Admin Settings 5.17 Maintaining Central Admin Settings Central admin settings set by the administrator can be backed up, restored, and obtained. Audit logs are not backed up or restored by the operations described below, because they are not included in the central admin settings. ATTENTION 5.17.1 Backing Up Central Admin Settings All data managed in the Central Admin Server (excluding audit logs) can be backed up.
  • Page 330 Return value Succeeded other than 0 Failed Specify a folder without files and sub-folders as the backup folder. If the speci- fied backup folder does not exist, it is created. ATTENTION Do not change the backup folder structure. If changed, restoration may not be processed correctly.
  • Page 331: Restoring Central Admin Settings

    5.17 Maintaining Central Admin Settings 5.17.2 Restoring Central Admin Settings Central admin settings that has been backed up can be restored to the Central Admin Server. To restore central admin settings, execute "AmRestore.exe" in the command prompt on the computer installed with the Central Admin Server software. Command storage location Under the [\AmManager\Bin] folder in the installation folder of the Central Admin Server software...
  • Page 332: Obtaining Technical Support On The Central Admin Server

    Central Admin Server software. When obtaining technical support, the Central Admin Sever is in a temporarily suspended state. Do not try to obtain technical support unless requested by your FUJITSU scanner dealer, or a problem occurs.
  • Page 333: Admin Server Software

    5.17 Maintaining Central Admin Settings 5.17.4 Migrating Data to an Updated Version of the Central Admin Server Software When updating the Central Admin Server software version in order to use a different server as the Central Admin Server, data from the previous version of the Central Admin Server software must be transferred to the new version.
  • Page 334 3. Execute "AmRestore.exe" in the following folder of the new version of the Central Admin Server. For details about "AmRestore.exe", refer to "5.17.2 Restoring Central Admin Settings" (page 293). Under the [\AmManager\Bin] folder in the installation folder of the Central Admin Server software The data backed up in Step 2...
  • Page 335: Regular User Operations

    Chapter 6 Regular User Operations This scanner is used to scan documents which then can be sent by e-mail or fax, printed on a net- work printer, or saved to a network folder. To perform the operations described in this chapter, the scanner must first be setup by the adminis- trator.
  • Page 336: Loading Documents

    Loading Documents This section describes how to load documents onto the scanner. 6.1.1 How to Load Documents 1. Check the number of document sheets. For document sheet limits, refer to "A.3 Maximum Document Loading Capacity" (page 482). 2. Fan the documents. 1.
  • Page 337 6.1 Loading Documents 2. Load the documents face down. If only one side is to be scanned, it should face down in the ADF paper chute. 3. Adjust the side guides to the width of the documents. Move the side guides so that they touch both sides of the documents. If there is any space between the side guides and the edges of documents, the scanned data may be skewed.
  • Page 338 The output tray holds the document sheets after they have been HINT scanned. It can be pulled out and adjusted to the size of the document being scanned. 1. Pull out before scanning. 2. The extension flap of output tray may also be lifted up, as shown in the figure below.
  • Page 339: Loading Documents Using A Carrier Sheet

    6.1 Loading Documents 6.1.2 Loading Documents Using a Carrier Sheet A Carrier Sheet is a plastic sheet specifically used for loading non-standard documents onto the scanner. It allows you to scan documents that cannot be scanned in the regular way. Also, docu- ments larger than A4 size, such as A3 and B4, can be scanned by folding in half, inserting into the Carrier Sheet, and scanning in duplex mode.
  • Page 340 3. Load the Carrier Sheet with the black and white striped section (printed section) fac- ing downwards as shown in the following figure. 4. Adjust the side guides to the width of the Carrier Sheet. Adjust the side guides so that there is no space between the guides and the Carrier Sheet. Space between the guides and Carrier Sheet may cause the Carrier Sheet to become unaligned during scanning, and skew the scanned image.
  • Page 341 6.1 Loading Documents There may be a gap between the front and back side images, or a line may appear on the output image. ATTENTION When a sheet of thick paper is scanned, images on the both right and left side may be skewed to a trapezoidal shape.
  • Page 342: Using Touch Panel Screens: Regular User

    Using Touch Panel Screens: Regular User 6.2.1 Common Buttons and Indicators After the user logs in, the following buttons and indicators are shown on the touch panel screens. Icon Shown in manual as... Used to ... [Up] button, [Down] button Scroll up or down between items.
  • Page 343: Regular User Settings Overview

    6.2 Using Touch Panel Screens: Regular User 6.2.2 Regular User Settings Overview Regular users can configure the following settings. Login Set the scanner to automatically login without displaying the "Login" screen, when the scanner power is switched on or restarted. Also, set whether or not to enable login with the guest account.
  • Page 344: Main Menu Screen

    6.2.3 Main Menu Screen The type of buttons (e-Mail/Fax/Print/Save) displayed on the main menu differs according to the settings of the relevant server. The following describes the main menu according to settings for e-Mail, Fax, Print and Save. Shown in manual Icon Used to ...
  • Page 345 6.2 Using Touch Panel Screens: Regular User Shown in manual Icon Used to ... as... [Consumable Access the "Consumable Alert" screen. Alert] button A colored alert indicator is used to warn that a "consumable replacement" is pend- ing. Replacement is not required. Parts need to be replaced soon.
  • Page 346: Job Menu Screen

    6.2.4 Job Menu Screen The type of buttons displayed on the job menu differs according to the job settings. The following describes an example of a job menu according to job settings. When a regular user belongs to multiple job groups, buttons to switch the job menu name or "Job Menu"...
  • Page 347 6.2 Using Touch Panel Screens: Regular User Shown in manual Icon Used to... as... [Menu Mode] but- Switch between the "Multi-Function Main Menu" and the "Job Menu". For more details refer to, "6.2.3 Main Menu Screen" (page 306) [Switch Menu] Switch between the following menus.
  • Page 348 Shown in manual Icon Used to... as... [Job] button Start the specified job process for each job button. For more details, refer to "6.14 Process- ing a Job" (page 413). [Logout] button Logout the current user. [Message Screen] Set whether or not to show the "Message button Screen".
  • Page 349: Logging In: Regular User Mode

    6.3 Logging in: Regular User Mode Logging in: Regular User Mode Do not move or shake the scanner when it is turned on. AUTION This can damage the rotating hard disk drive and cause data to be lost. LDAP authentication for the scanner requires entry of a login name that matches the type of user names saved on the LDAP server.
  • Page 350 Login is not possible if the Active Directory account option is "User must change password at next logon". Contact an administrator to change a password, and then try logging in. When using the scanner without an LDAP server, enter the following user name HINT and password.
  • Page 351 6.3 Logging in: Regular User Mode Field Name Description User Name User names may be up to 64 characters long. All alphanumerics (case sensitive) and some symbols are allowed. User names may not start with a "@" or ".". The following symbols cannot be used: / \ [ ] : ;...
  • Page 352: Sending The Scanned Data By E-Mail

    Sending the Scanned Data by e-Mail If an LDAP server is set, register the user e-mail address with the ATTENTION LDAP server. If not registered, e-mails cannot be sent. 1. On the "Main Menu" screen, press the [e-Mail] button. The "Send e-Mail" screen appears. The scan information can be changed by pressing the [Scan Settings] but- HINT ton.
  • Page 353 6.4 Sending the Scanned Data by e-Mail 3. Enter a file name for the scan data into the "File Name:" field. File names may be up to 128 characters long, excluding the following symbols. \ / : * ? " < > | The default value is the file name specified on the administrator "File Names (e-Mail)"...
  • Page 354 4. Check that address shown in the "From:" field is correct. Direct input for this field is only possible if logged in with the guest account. Enter a "From" e-mail address. For details about the e-mail address settings, refer to "B.1 e-Mail Address Setting Values"...
  • Page 355 6.4 Sending the Scanned Data by e-Mail 9. Check the scanned data. For more details about the "Scan Viewer" screen, refer to "6.11 Editing the Scanned Data in the Scan Viewer" (page 405). 10. On the "Scan Viewer" screen, press the [Send] button. The scanned data is sent with the specified file as an e-mail attachment.
  • Page 356 The following items are set by the administrator in advance. HINT The maximum number of e-mail addresses to be specified in the "To" field Whether to split an e-mail to be sent, and the maximum size of a split e-mail The maximum size of an attached file To change these settings, contact the administrator.
  • Page 357: Selecting An E-Mail Target From The E-Mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.1 Selecting an e-Mail Target from the e-Mail Address Book The following explains how to select e-mail addresses by using an e-mail address book, not by directly entering an e-mail address with a keyboard as described in Step 2 Step 4 "6.4 Send-...
  • Page 358 1. On the "Send e-Mail" screen, press the button to the right of the e-mail address field. The "e-Mail Address Book" screen for the LDAP list appears. 2. Select the search parameter. The search parameters and button names shown on the left and middle buttons can be cus- tomized.
  • Page 359 6.4 Sending the Scanned Data by e-Mail Select a search position setting. By default, [Head (abc...)] is set. Search Example Search Method Search Result Position Target Head The LDAP e-mail address book is abc, abc1, abcd, ... (abc...) searched for entries which start with the character string entered in Step Anywhere...
  • Page 360 "----" is shown instead. For example, if the display format is "LastName FirstName", and the user "LastName: Fujitsu, FirstName: None" is registered on the LDAP server, the search result is displayed as follows. Search result display format: Fujitsu ---- Search methods differ for the My List and LDAP List.
  • Page 361 6.4 Sending the Scanned Data by e-Mail 7. Select the desired e-mail target from the search results. Selecting an e-mail address and pressing the [+] button, can be used to HINT add a selected e-mail address to an e-mail. To add multiple e-mail addresses, simply select another e-mail address and press the [+] button.
  • Page 362: Adding An E-Mail Target To The E-Mail Address Book

    6.4.2 Adding an e-Mail Target to the e-Mail Address Book The following explains how to add an e-mail address or a distribution list to your My List. e-Mail targets cannot be added to the LDAP list. The maximum number of e-mail targets that can be stored in the e-mail address book is as follows. Total of 5,000 e-mail targets which include distribution lists and/or e-mail addresses Total of 10,000 e-mail addresses 1.
  • Page 363 6.4 Sending the Scanned Data by e-Mail 4. Enter the details of the e-mail target being added. For e-mail addresses On the [e-Mail Address] tab, enter the "First Name", "Last Name", and "e-Mail Address". Up to 64 characters can be specified for "First Name" and "Last Name". "First Name" and "Last Name"...
  • Page 364 For distribution lists On the [Distribution List] tab, enter the "List Name" and "e-Mail Addresses" to be added to the distribution list. Up to 64 characters can be specified for "List Name". The following symbols cannot be used. For more details about e-mail address setting values, refer to "B.1 e-Mail Address Setting Values"...
  • Page 365: Editing An E-Mail Target In The E-Mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.3 Editing an e-Mail Target in the e-Mail Address Book The following explains how to edit an e-mail address or distribution list stored in your My List. e- Mail targets stored in the LDAP list cannot be edited. 1.
  • Page 366 For distribution lists Edit the "List Name" and "e-Mail Addresses" contained in the distribution list. Up to 64 characters can be specified for "List Name". The following symbols cannot be used. For more details about e-mail address setting values, refer to "B.1 e-Mail Address Setting Values"...
  • Page 367: Deleting An E-Mail Target From The E-Mail Address Book

    6.4 Sending the Scanned Data by e-Mail 6.4.4 Deleting an e-Mail Target from the e-Mail Address Book The following explains how to delete an e-mail address or a distribution list from your My List. e- Mail targets cannot be deleted from the LDAP list. 1.
  • Page 368: Sending The Scanned Data By Fax

    Sending the Scanned Data by Fax 1. On the "Main Menu" screen, press the [Fax] button. The "Send Fax" screen appears. The scan information can be changed by pressing the [Scan Settings] but- HINT ton. For more details, refer to "6.9 Setting the Scan Options"...
  • Page 369 6.5 Sending the Scanned Data by Fax 4. Press the [Scan&Send] button. When [Scan Viewer] is On, this will be a [Scan] button. Scanning starts. After the last page is displayed on the "Scanning" screen, the scan data is sent by fax, and the touch panel screen returns to the "Main Menu".
  • Page 370: Selecting A Fax Number From The Fax Number List

    6.5.1 Selecting a Fax Number from the Fax Number List As mentioned in Step 2 "6.5 Sending the Scanned Data by Fax" (page 330), instead of entering a fax number with keyboard, fax numbers may be directly selected from a fax number list. 1.
  • Page 371 6.5 Sending the Scanned Data by Fax 4. Select a search position setting. By default, [Head (abc...)] is set. Search Example Search Method Search Result Position Target Head The LDAP fax number list is searched abc, abc1, abcd, ... (abc...) for entries which start with the charac- ter string entered in Step...
  • Page 372 6. Press the [Find] button. The search results are displayed on the right side. Five results are displayed at a time. 7. Select a fax number. 8. Press the [OK] button. The fax number is added to the field in the "Send Fax" screen. Only one fax number can be entered at a time.
  • Page 373: Adding A Contact To The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.2 Adding a Contact to the Fax Number List A maximum of 1,000 contacts can be stored in the fax number list. Fax contact numbers added to the list are accessible to all users. 1.
  • Page 374 3. Enter the fax contact details. Recipients may be up to 64 characters long. Fax numbers may be up to 64 digits long. Numbers and the following symbols can also be used. 4. Press the [OK] button. The contact is added to the fax number list.
  • Page 375: Editing A Contact In The Fax Number List

    6.5 Sending the Scanned Data by Fax 6.5.3 Editing a Contact in the Fax Number List Fax contact numbers edited in the list are accessible to all users. 1. Open the "Fax Number List" screen in either of the following ways. On the "Send Fax"...
  • Page 376: Deleting A Contact From The Fax Number List

    6.5.4 Deleting a Contact from the Fax Number List Fax contact numbers deleted from the list are no longer accessible to any user. 1. Open the "Fax Number List" screen in either of the following ways. On the "Send Fax" screen, press On the "Main Menu"...
  • Page 377: Printing The Scanned Data

    6.6 Printing the Scanned Data Printing the Scanned Data 1. On the "Main Menu" screen, press the [Print] button. The "Print" screen appears. Network printer preferences are saved for each user, and will be shown each time that user logs in. The scan information can be changed by pressing the [Scan Settings] but- HINT ton.
  • Page 378 3. Select a printer. Pressing the [Details] button on the "Printer List" screen displays informa- HINT tion about the selected network printer. If a printer name is too long for one line, it will wrap onto the next line. Any hidden parts of the name may be revealed by finger dragging and scrolling.
  • Page 379 6.6 Printing the Scanned Data 4. Press the [OK] button. This returns you to the "Print" screen. User authentication may sometimes be required to access a network HINT printer. When the authentication is required, the "Print Server Authentica- tion" screen appears. The authentication procedure follows. 1.
  • Page 380 7. Press the [Scan] button. When [Scan Viewer] is Off, this will be a [Scan&Print] button. Scanning starts. Each page is briefly shown on the screen as it is scanned. The maximum number of pages that can be scanned is 100. When [Blank Page Skip] is enabled, the number of scanned pages excluding skipped blank pages is shown.
  • Page 381 6.6 Printing the Scanned Data 9. On the "Scan Viewer" screen, press the [Print] button. The scanned data is printed. The document name for the scanned data to be printed is the name of the scanner. The printing status is displayed in the user log until printing has finished. ATTENTION The network printer printing result is not displayed.
  • Page 382: Scaling

    6.6.1 Scaling Set the print size for the scanned data. The setting selected here will be used every time the user prints a document. 1. Press the [Scaling] button. The "Scaling" screen appears.
  • Page 383 6.6 Printing the Scanned Data 2. Select the print scale of the data. By default, this is "100%". Shrink to Fit The image is reduced so that the entire image fits into the area available for printing (area inside the dotted line). Further enlargement is not possible. If the positioning setting is "Center", the control point for printing is the center point of the area available for printing.
  • Page 384 Print Sheet Scanned Data Positioning Result Large Small Center Print Sheet Scanned Data Scanned Data Top Left Scanned Data Same Same Center Scanned Data Scanned Data Print Sheet Top Left...
  • Page 385 6.6 Printing the Scanned Data 100% The image is printed at full scale, regardless of the paper size. If the positioning setting is "Center", the control point for printing is the center point of the print sheet. If the positioning setting is "Top Left", the control point for printing is the top left corner of the print sheet.
  • Page 386 Print Sheet Scanned Data Positioning Result Same Same Center Scanned Data Scanned Data Print Sheet Top Left This returns to the "Print" screen. The selected scaling setting is displayed to the right of the [Scaling] button. Nothing is printed in the margin set in the printer settings. ATTENTION If edge cropping has been set, the width of the edge cropping setting may be larger than the margin set in the printer settings.
  • Page 387: Positioning

    6.6 Printing the Scanned Data 6.6.2 Positioning Set the print position of the scanned data. The setting selected here will be used every time the user prints a document. 1. Press the [Positioning] button. The "Positioning" screen appears. 2. Select the print positioning of the data. By default, this is "Center".
  • Page 388 Button Scaling Control Point Top Left Shrink to Fit Uses the top left corner of the area available for printing as a control point. Top Left Control Point Available Area for Printing 100% Uses the top left corner of the print sheet as a con- trol point.
  • Page 389: Simplex/Duplex

    6.6 Printing the Scanned Data 6.6.3 Simplex/Duplex Set whether to print on one side (simplex mode) or both sides (duplex mode). 1. Press the [Simplex/Duplex] button. The "Simplex/Duplex" screen appears. 2. Select a print mode. Initially, this setting is "Duplex (Long Edge)". "Long Edge"...
  • Page 390: Saving The Scanned Data To A Network Folder

    Saving the Scanned Data to a Network Folder 1. On the "Main Menu" screen, press the [Save] button. The "Save" screen appears. Network folder preferences are saved for each user, and will be shown each time that user logs in. Scan preferences can be changed by pressing the [Scan Settings] button.
  • Page 391 6.7 Saving the Scanned Data to a Network Folder 3. Select a network folder. On the "Folder List" screen, select a folder and press the [Details] button HINT to view the details of the selected network folder. If a folder name is too long for one line, it will wrap onto the next line.
  • Page 392 4. Press the [OK] button. This returns you to the "Save" screen. User authentication may sometimes be required to access the file server. HINT If authentication is required, the "F Server Authentication" screen appears. The authentication procedure is as follows. 1.
  • Page 393 6.7 Saving the Scanned Data to a Network Folder 6. Select if existing files with the same name are to be overwritten. The default setting is [No]. If a file name already exists on the network, the existing file will not be overwritten and the scanned data will be lost.
  • Page 394 9. On the "Scan Viewer" screen, press the [Save] button. The specified file name is used to save the scanned data in the selected network folder. The "Main Menu" screen is shown again. If the saving to the network folder fails, an error message with the follow- HINT ing title is sent by e-mail from the scanner to the e-mail address registered in the LDAP server for the currently logged-in user.
  • Page 395: Saving The Scanned Data In A Sharepoint Folder

    6.8 Saving the Scanned Data in a SharePoint Folder Saving the Scanned Data in a SharePoint Folder 1. On the "Main Menu" screen, press the [Scan to SharePoint] button. The "Scan to SharePoint" screen appears. Scan preferences can be changed by pressing the [Scan Settings] button. HINT For more details, refer to "6.9 Setting the Scan Options"...
  • Page 396 3. Select a folder. On the "Folder List" screen, select a folder and press the [Details] button HINT to view the details of the selected folder. If a folder name is too long for one line, it will wrap onto the next line. Any hidden parts of the name may be revealed by finger dragging and scrolling.
  • Page 397 6.8 Saving the Scanned Data in a SharePoint Folder 4. Press the [OK] button. According to the setting, user authentication may be required to access HINT the SharePoint server. In this case, the "Sign In" screen is shown. Perform the following procedure for authentication. 1.
  • Page 398 6. Press the [Document Splitting] button. The "Document Splitting" screen appears. Configure the settings to split a file of scanned data into multiple files when the file size exceeds the maximum file limit. 1. In the "Max. File Size" field, enter the maximum file size at which a file is to be split into multiple files.
  • Page 399 6.8 Saving the Scanned Data in a SharePoint Folder 2. Press the [OK] button. The "Scan to SharePoint" screen is shown again. 7. In "Content Type", set the content type for the scanned data to be managed on the SharePoint server. 1.
  • Page 400 8. Set properties in either of the following ways. Enter properties directly in the "Scan to SharePoint" screen. Press the button on the side of a property to be edited, and set the property in the "Edit Properties" screen. is shown for a property setting that can be directly entered. These settings can also be directly entered on the "Scan to SharePoint"...
  • Page 401 6.8 Saving the Scanned Data in a SharePoint Folder The following properties can be set. HINT Single line of text Multiple lines of text Choice Number Currency Date and Time Yes/No Person or Group Hyperlink or Picture 9. Select if existing files with the same name are to be overwritten. The default setting is [No].
  • Page 402 12. On the "Scan Viewer" screen, press the [Save] button. When a file is overwritten, the properties of the existing file are replaced HINT by those of the new file. When multiple files are saved in TIFF or JPEG format, identical proper- ties are set to all the files.
  • Page 403: Setting The Scan Options

    6.9 Setting the Scan Options Setting the Scan Options On the following screens, press the [Scan Settings] button to access the "Scan Settings" screens. "Send e-Mail" screen "Send Fax" screen "Print" screen "Save" screen "Scan to SharePoint" screen The "Scan Settings" screen contains the following items. [Basic] tab fi-6010N Network Scanner Operator's Guide...
  • Page 404 [Save] tab [Quality] tab...
  • Page 405 6.9 Setting the Scan Options [Advanced] tab The following two classes of setting options are available. Default These are the factory settings. To put a high priority on the scan speed, press the [Default] button. Custom This is shown when the user has customized any scanning preferences from the "Default" option.
  • Page 406 Default When Option Custom, Scan to e-Mail Print Save see... SharePoint Save File Format TIFF(*) JPEG(*) page 380 Searchable No(*) No(*) page 382 PDF Pass- No(*) No(*) page 385 word Compres- Medium Medium(*) Low(*) Medium Medium page 387 sion Quality Brightness Medium Medium...
  • Page 407 6.9 Setting the Scan Options Setting which become Conditions of setting Option invalid which become invalid Basic Carrier Sheet Paper Size — Resolution, "600dpi" Scan Mode Brightness Contrast Dropout Color Background Removal Blank Page Skip Page Orientation, other than "Auto" Multifeed Setup Color Mode Auto...
  • Page 408 Setting which become Conditions of setting Option invalid which become invalid Basic Paper Size Auto Resolution, "600dpi" Carrier Sheet Long Page Resolution, "600dpi" Carrier Sheet Mode Searchable PDF Color Mode, "Auto" Blank Page Skip Page Orientation Multifeed Setup Other than Auto Carrier Sheet —...
  • Page 409 6.9 Setting the Scan Options Setting which become Conditions of setting Option invalid which become invalid Save Compres- High Compres- — Color Mode, "Grayscale" or "Black sion sion for Color & White" Other than PDF output file format Resolution, "600dpi" Other than High Color Mode, "Black &...
  • Page 410: Carrier Sheet

    6.9.1 Carrier Sheet Set whether or not to use a Carrier Sheet. If a Carrier Sheet is to be used, set the output size of the scanned image. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Carrier Sheet] button. The "Carrier Sheet Output Image Size"...
  • Page 411: Color Mode

    6.9 Setting the Scan Options 6.9.2 Color Mode Set whether the document is scanned in "color" or "black and white". 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Color Mode] button. The "Color Mode" screen appears. 3.
  • Page 412: Paper Size

    6.9.3 Paper Size Set a paper size for the scan data. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Paper Size] button. The "Paper Size" screen appears. 3. Select a paper size for the scan data. Button Paper size (mm) Button...
  • Page 413 6.9 Setting the Scan Options If a paper size other than [Auto] is selected and only one side of the doc- HINT uments is scanned, artwork on the reverse side of the paper may bleed through onto the front side scan. If this happens, blank pages may not be recognized as such, and thus may not be skipped by the "Skip Blank Page"...
  • Page 414: Long

    ■ Long Page Mode When scanning pages which are longer than standard documents, the "Allow long pages" setting must be specified. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Paper Size] button. The "Paper Size" screen appears. 3.
  • Page 415 6.9 Setting the Scan Options 5. Enter the paper size for the scan data. The size ranges that can be set are: Width: 2 to 8.5 in (50.8 to 216 mm) Height: 2.91 to 34 in (74 to 863.6 mm) 6.
  • Page 416: Resolution

    6.9.4 Resolution Changing the resolution level affects the scan data in the following ways. High resolution Low resolution Scan speed Slow Fast Scan quality High File size Large Small 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Resolution] button. The "Resolution"...
  • Page 417: Scan Mode

    6.9 Setting the Scan Options 6.9.5 Scan Mode Set whether one side or both sides of documents are scanned. 1. On the "Scan Settings" screen, select the [Basic] tab. 2. Press the [Scan Mode] button. The "Scan Mode" screen appears. 3.
  • Page 418: File Format

    6.9.6 File Format Set the file format for the scan data. For some scan settings, it may not be possible to select certain file formats. Option JPEG TIFF MTIFF Searchable PDF — — — PDF Password — — — Compression A (*1) A (*1) A (*1)
  • Page 419 6.9 Setting the Scan Options When PDF format is selected, select whether or not to use "High Compression HINT for Color PDF" mode. When "High Compression for Color PDF" is selected, characters and backgrounds on the document are compressed separately. In order to do this, the file size of the document that mostly consists of text char- acters becomes smaller while keeping the quality of the characters as they are.
  • Page 420: Searchable Pdf

    6.9.7 Searchable PDF When the file format is PDF, the scanned data can be converted to a searchable PDF. The scanner may fail to correctly recognize the following kinds of documents ATTENTION (characters) as text. However, by changing color mode and/or improving image quality for scanning, such a document may be successfully recognized.
  • Page 421 6.9 Setting the Scan Options 3. Select which pages are to be made searchable in the PDF. Searchable PDF Description A searchable PDF is not created. First Page Only the first page of the PDF is made searchable. All Pages All pages of the PDF are made searchable.
  • Page 422 The page numbers set here correspond to those shown on the Preview HINT and "Scan Viewer" windows. After pressing the [Pages] button, the "Searchable PDF for Pages" screen appears. Multiple ranges of pages cannot be set. 1. Press the [Pages] button. The "Searchable PDF for Pages"...
  • Page 423: Pdf Password

    6.9 Setting the Scan Options 6.9.8 PDF Password PDF files can be locked with a user-specified password. The password will need to be entered every time the password protected ATTENTION PDF file is opened. Do not forget or lose this password. 1.
  • Page 424 4. Enter a password and confirm password. Passwords may be up to 16 characters long. In addition to alphanumeric characters, spaces and the following symbols can be used: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~ "Password"...
  • Page 425: Compression

    6.9 Setting the Scan Options 6.9.9 Compression When [Auto], [RGB Color], or [Grayscale] is selected for the "6.9.2 Color Mode" (page 373), it is also possible to set the compression level. Setting a compression level (1 to 5) reduces the file size when scanning documents such as photo- graphs or figures.
  • Page 426 When "High Compression for Color PDF" is selected, characters and back- HINT grounds on the document are compressed separately. In order to do this, the file size of the document that mostly consists of text characters becomes smaller while keeping the quality of the characters as they are. However, this mode is not appropriate for scanning photographs or pictures since these graphical materials are recognized as background and compressed as such, causing degradation in the scanned image.
  • Page 427 6.9 Setting the Scan Options File size (KB) for black & white files HINT Compression level cannot Resolution be selected 150dpi 200dpi 300dpi 600dpi 1430 fi-6010N Network Scanner Operator's Guide...
  • Page 428: Brightness

    6.9.10 Brightness The brightness setting can be adjusted to improve the visual appearance of the scanned data. 1. On the "Scan Settings" screen, select the [Quality] tab. 2. Press the [Brightness] button. The "Brightness" screen appears. 3. Select a brightness level. Selecting a brightness level returns you to the "Scan Settings"...
  • Page 429: Contrast

    6.9 Setting the Scan Options 6.9.11 Contrast The color contrast setting can be adjusted to improve the visual appearance of the scan. 1. On the "Scan Settings" screen, select the [Quality] tab. 2. Press the [Contrast] button. The "Contrast" screen appears. 3.
  • Page 430: Sharpness

    6.9.12 Sharpness The sharpness setting adjusts the sharpness of characters on an image to improve the visual appear- ance of the scanned data. When using the sharpness setting, the sharpness level can be adjusted with this setting. 1. On the "Scan Settings" screen, select the [Quality] tab. 2.
  • Page 431: Dropout Color

    6.9 Setting the Scan Options 6.9.13 Dropout Color Selecting either green, red, or blue (primary colors), removes the details of the selected color from a scanned image. For example, if a document with black characters and a green border is scanned, only the black characters will appear on the scanned image if [Green] is selected at the dropout color.
  • Page 432: Background Removal

    6.9.14 Background Removal The background of a scanned image can be removed to make image clearer. The level of back- ground removal can be adjusted. 1. On the "Scan Settings" screen, select the [Quality] tab. 2. Press the [Background Removal] button. The "Background Removal"...
  • Page 433: Blank

    6.9 Setting the Scan Options 6.9.15 Blank Page Skip The scan process can be set to skip any blank pages in the scanned document. For example, when a stack of documents containing both two-sided and one-sided documents is scanned in duplex scan mode, this feature removes only the reverse side (i.e. blank page) of one- sided documents from the scanned data.
  • Page 434: Page Orientation

    6.9.16 Page Orientation Automatically rotates each scanned data page that contains text through 0°, 90°, 180°, or 270°, so the text is upright. This function determines a document orientation based on Roman charac- ATTENTION ters printed on the document. Therefore, it may not work properly for the following kinds of documents: When scanning such documents, do not set automatic page orientation.
  • Page 435 6.9 Setting the Scan Options Page Status Orientation Scanned page is not automatically rotated. Auto Automatically rotates scanned page. Top-feed Scanned page is not rotated. Left-feed Rotates scanned page 90 degrees left. Right-feed Rotates scanned page 90 degrees right. Bottom-feed Rotates scanned page 180 degrees.
  • Page 436 Page Status Orientation Short Edge This setting can only be used if the [Top-feed], [Left-feed], [Right-feed], or [Bottom-feed] is selected. Select this setting when scanning a document with opposing top and bottom pages. The front side of the document is output with the same orientation as the original data, whereas the data on the reverse side is rotated 180 degrees.
  • Page 437: Multifeed Detection (Layer And Length)

    6.9 Setting the Scan Options 6.9.17 Multifeed Detection (Layer and Length) "Multifeed" is an error that occurs when two or more sheets are fed simultaneously into the scanner by the ADF. The scanner can be set to detect multifeeds and stop the scan with an error message. Multifeeds are to be detected by layer and length.
  • Page 438: Edge Cropping

    6.9.18 Edge Cropping For scanned data, the width of the area for edge cropping can be adjusted, so that unwanted sec- tions are not scanned. If using edge cropping, the width of the edges to be cropped can be adjusted with this setting. 1.
  • Page 439 6.9 Setting the Scan Options Document edge Edge cropping width Original document Original document Edge cropping width Scanned data Scanned data No edge cropping Edge cropping 4. Press the [OK] button. This returns you to the "Scan Settings" screen. The selected setting is displayed to the right of the [Edge Cropping] button.
  • Page 440: Enabling/Disabling The Scan Viewer

    6.10 Enabling/Disabling the Scan Viewer The "Scan Viewer" can be set to appear before the scanned data is processed. The scanned data can be checked and edited on the "Scan Viewer". For details, refer to "6.11 Edit- ing the Scanned Data in the Scan Viewer" (page 405).
  • Page 441 6.10 Enabling/Disabling the Scan Viewer Operations after scanning vary according to whether the "Scan Viewer" is set to "On" or "Off". If sending an e-mail, scan operation proceeds as follows: When "Scan Viewer" is "On" When "Scan Viewer" is "Off" and sending an e-mail and sending an e-mail On the "Send e-Mail"...
  • Page 442 During the scan, the following screen is shown. HINT The file size is shown in units of 10KB on the right of the screen. If "High Compression for Color PDF" has been selected, the pre-compression file size is shown. Note that because the final output file has not been created yet, the actual file size may differ from the estimated value shown.
  • Page 443: Editing The Scanned Data In The Scan Viewer

    6.11 Editing the Scanned Data in the Scan Viewer 6.11 Editing the Scanned Data in the Scan Viewer When the "Scan Viewer" is set to "On", the scanned data can be checked and edited in the "Scan Viewer". Total file size of scanned data fi-6010N Network Scanner Operator's Guide...
  • Page 444: Viewing A Scanned Page

    6.11.1 Viewing a Scanned Page The scanned data shown in the "Scan Viewer" screen can be displayed as actual or reduced size. The scanned data can be moved by dragging it across the screen. 1. On the "Scan Viewer" screen, use the following buttons to scroll though the pages of scanned data.
  • Page 445: Rotating A Scanned Page

    6.11 Editing the Scanned Data in the Scan Viewer 6.11.2 Rotating a Scanned Page The scanned data showed on the "Scan Viewer" screen can be rotated 90 degrees right or left, or 180 degrees. If the scanned data is rotated 90 degrees, the edited scanned data, in its rotated condition, can be sent as an e-mail attachment, by fax, print, or saved to a network folder.
  • Page 446: Adding A Scanned Page

    6.11.3 Adding a Scanned Page On the "Scan Viewer" screen, an additional page can be scanned. 1. Load the documents into the ADF paper chute. 2. On the "Scan Viewer" screen, press the [Scan More] button. Scanning starts. Each page is briefly shown on the screen as it is scanned. Any additionally scanned pages are added after the current scanned data.
  • Page 447: Deleting A Scanned Page

    6.11 Editing the Scanned Data in the Scan Viewer 6.11.4 Deleting a Scanned Page Specified pages can be deleted from the scanned data shown on the "Scan Viewer" screen. If specified pages are deleted, the remaining scanned data is sent as an e-mail attachment, by fax, print, or saved to a network folder, without the deleted pages.
  • Page 448: Checking The User Log

    6.12 Checking the User Log The latest 100 user operation logs are shown for the current user. Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries will not be changed. 1. On the "Main Menu" or "Job Menu" screen, press the [User Log] button. The "User Log"...
  • Page 449 6.12 Checking the User Log The following information is shown. Info Info options Description Result In Progress Currently processing a scan operation. Operation completed successfully. Error Operation failed to complete successfully. Code xxxxxxxx Shows a code for each operation. For details, refer to "E.2 Regular User Mes- sages"...
  • Page 450: Maintenance

    6.13 Maintenance 1. On the "Main Menu" or "Job Menu" screen, press the [Maintenance] button. The "Maintenance" screen appears. Pressing the [Edit e-Mail Addresses] button opens the "e-Mail Address Book" screen. e-Mail addresses can be added, edited, or deleted on the "e-Mail Address Book" screen. For details, refer to "6.4.2 Adding an e-Mail Target to the e-Mail Address Book"...
  • Page 451: Processing A Job

    6.14 Processing a Job 6.14 Processing a Job This section uses an example where buttons from [Job1] to [Job6] have been set. 1. On the "Job Menu" screen, press the [Job] button. When you are included in multiple job groups, the "Job Menu" screens can HINT be switched by using the job menu switch buttons.
  • Page 452 2. Press the [Scan] button on the "Message Screen". Scanning starts. Each page is briefly shown on the screen as it is scanned. When the scan has completed, the "Scan Viewer" opens. For more details about the "Scan Viewer", refer to "6.11 Editing the Scanned Data in the Scan Viewer"...
  • Page 453 6.14 Processing a Job 4. Press the [OK] button on the "Scan Viewer". The data is processed according to the specified job. While the job is being processed, the process is shown in real time on the "Job Progress" screen. Icon Used to...
  • Page 454 To view the job report, press the [Job Report] button on the "Job HINT Progress" screen. To view detailed information for the job report, select a function name on the "Job Report" screen and press the [Details] button. If the status is shown as "Error", the [Report To Administrator] button is shown on the "Job Report Details"...
  • Page 455: Enabling/Disabling The Message Screen

    6.14 Processing a Job 6.14.1 Enabling/Disabling the Message Screen You can select whether to show the "Message Screen" for checking the contents of a job. When the [Message Screen] button is disabled, it is not possible to select ATTENTION whether or not to show the "Message Screen". This section uses an example where buttons from [Job1] to [Job6] have been set.
  • Page 456 Operations differ according to whether the [Message Screen] button is "Off" or "On". If a job sequence is processed when the [Message Screen] button is set to "On", the "Message Screen" will be shown. After checking the message, press the [Scan] button to start the scan. If HINT any further job setup steps are required, press the [OK] button that appears instead.
  • Page 457: Changing A File Name (For Save/E-Mail Attachment)

    6.14 Processing a Job 6.14.2 Changing a File Name (for Save/e-Mail Attachment) When a job is processed, file names to be used when saving or attaching scanned data to an e-mail can be changed. It is not possible to change a file name when the "File Name" screen is set HINT not to be shown.
  • Page 458: Checking The Number Of Sheets To Be Scanned

    6.14.3 Checking the Number of Sheets to Be Scanned When a job is processed, the expected number of sheets to be scanned can be specified, so that the actual number of scanned sheets can be checked after a scan. For either of the following settings, the "Scan Count" screen is not shown. HINT The "Scan Count"...
  • Page 459 6.14 Processing a Job 3. Press the [Scan] button. Scanning starts. When the "Scan Viewer" is shown after a scan, you can check whether HINT the number of scanned sheets is the same as that set in the "Scan Count" screen at Number of scanned sheets Number of expected sheets Even if pages are deleted on the "Scan Viewer", the number of scanned...
  • Page 460 After scanning has completed, the following confirmation screen is shown if the number of scanned sheets is set to be checked. Contact the administrator to change the setting of whether or not to check the scan count. For more details, refer to "4.11.2 Setting a Job Sequence"...
  • Page 461: Scanner Care

    Chapter 7 Scanner Care This chapter describes how to clean the scanner and replace parts in order to maintain the scanner in optimum scanning condition. The glass scanner windows inside the ADF can become hot when the AUTION scanner is used. Before cleaning inside the scanner or replacing any parts, turn off the power, unplug the AC adapter from the outlet, and wait for at least 15 minutes.
  • Page 462: Cleaning

    1 pack (24 sheets) Pre-moistened with Cleaner F1, Cleaning Wipes are used instead of moistened cloths. Soft, dry cloth Any commercially available lint-free product Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider to obtain these products.
  • Page 463: Which Parts And When

    7.1 Cleaning 7.1.2 Which Parts and When Clean all parts after every 1,000 sheets scanned. Pad assy Feed rollers Pick roller Idler rollers Glass scanner windows Ultrasonic sensors The scanner must be cleaned more frequently when the following types of ATTENTION documents are used: Coated paper...
  • Page 464: Cleaning The Adf

    Cleaning the ADF The ADF should be cleaned after approximately every 1,000 scanned sheets. However, this criteria varies according to the type of documents scanned. For example, it may be necessary to clean the ADF more frequently when documents with insufficiently fused toner are scanned. The glass scanner windows inside the ADF can become hot when the AUTION scanner is used.
  • Page 465: Cleaning The Adf

    7.2 Cleaning the ADF 7.2.1 Cleaning the ADF 1. Push the ADF release button, then hold both sides of the top cover and lift it open. old both sides to open Push the ADF release button to open Be careful that the top cover does not shut on your AUTION fingers.
  • Page 466 2. Clean the following parts with a soft cloth moistened with Cleaner F1. 2. Feed rollers 1. Pad assy 6. Ultrasonic sensors 3. Pick rolle 4. Idler rollers 5. Glass scanner windows Part name Cleaning method Pad assy Refer to "Pad assy"...
  • Page 467 7.2 Cleaning the ADF When cleaning inside the ADF, take care that the cloth does not get ATTENTION snagged by the document sensors and damage them. Pad assy When you perform cleaning, make sure that the inside of the scanner is free of any foreign object, and be careful not to get your hand or the cloth caught on the pick spring (metal part) as a deformed pick spring (metal part) may cause injury.
  • Page 468 Feed rollers Use the following procedure when cleaning the feed rollers. On the "Main Menu" or "Job Menu" screen, press the [Maintenance] button. The "Maintenance" screen appears. Press the [Roller Cleaning] button. The "Roller Cleaning" screen appears. Open the top cover. Lightly press a soft cloth moistened with Cleaner F1 against the surface of the feed rollers.
  • Page 469 7.2 Cleaning the ADF Press the [c] key on the keyboard. The feed rollers will advance one step each time the [c] key is pressed. Lightly press a soft cloth moistened with Cleaner F1 against the surface of the rotating rollers to clean them. Pressing the [c] key seven times will turn the roller one complete revolution.
  • Page 470 3. Holding both sides of the top cover, return it to its original position. You should hear a click. Make sure that the top cover is completely closed. If not completely closed, document jams and feeding errors may occur. ATTENTION When closing the top cover, do not slam it shut by pushing the touch panel as this may damage it.
  • Page 471: Cleaning The Lcd Touch Panel

    7.3 Cleaning the LCD Touch Panel Cleaning the LCD Touch Panel To prevent the touch panel screen from becoming dirty, it should be regularly cleaned with a soft, dry cloth. Take care when cleaning the touch panel. It can be easily damaged, and should never be scratched or banged with hard objects.
  • Page 472: Cleaning The Keyboard

    Cleaning the Keyboard To prevent the keyboard from becoming dirty, it should also be regularly cleaned with a soft, dry cloth. Always use a dry (not damp) cloth to clean the keyboard. Do not apply ATTENTION Cleaner F1.
  • Page 473: Cleaning The Carrier Sheet

    7.5 Cleaning the Carrier Sheet Cleaning the Carrier Sheet If the surface or interior of the Carrier Sheet becomes dirty or dusty, use a soft dry cloth slightly moistened with Cleaner F1 (sold separately) or a mild detergent, to lightly wipe off the dirt and dust.
  • Page 474: Replacing Parts

    When the consumable alert status is orange or red, contact your scanner administrator to replace the necessary part. ATTENTION Use only the PFU LIMITED parts specified. Do not use consumable parts made by other manufacturers. To obtain these parts, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider.
  • Page 475: Part Numbers And Replacement Cycle For Carrier Sheet

    If parts become noticeably dirty, replace them accordingly. Use only the PFU LIMITED parts specified. Do not use parts made by other manufacturers. ATTENTION To obtain these parts, contact your FUJITSU dealer or an authorized FUJITSU scanner service provider. fi-6010N Network Scanner Operator's Guide...
  • Page 476: Checking The Consumable Alert Status

    7.6.2 Checking the Consumable Alert Status 1. On the "Main Menu" or "Job Menu" screen, press the [Consumable Alert] button. The "Consumable Alert" screen appears. 2. Check which part needs to be replaced and press the [OK] button. Parts whose "Usage Counter" value is bigger than the "Replace at" value should be replaced. The value of the "Usage Counter"...
  • Page 477: Replacing The Pad Assy

    7.6 Replacing Parts 7.6.3 Replacing the Pad Assy 1. Remove any documents from the ADF paper chute. 2. Push the ADF release button, then hold both sides of the top cover and lift it open. Be careful that the top cover does not shut on your fingers. ATTENTION 3.
  • Page 478: Replacing The Pick Roller

    5. Close the top cover. You should hear a click when it is returned to its original position. Be careful that the top cover does not shut on your fingers. ATTENTION 6. Reset the pad assy usage counter. The usage counter must be reset by an administrator. For details, refer to "Resetting the Usage Counter"...
  • Page 479 7.6 Replacing Parts 4. Remove the pick roller and its shaft from the scanner. 1. Squeeze the tabs of the sheet guide release catch together with your fingers, and lift the sheet guide plate up and away. 2. Rotate the left side pick roller bushing in the direction indicated by the arrow. Pick roller bushing Pick roller shaft 3.
  • Page 480 5. Remove the pick roller from the shaft. Lift up the lock tab and slide the pick roller off the shaft. Take care if lifting the pick roller lock tab with your fingernail as it may get chipped or broken. If worried, try lifting the tab using a ATTENTION paper clip as shown in the following diagram.
  • Page 481 7.6 Replacing Parts 7. Insert the pick roller and shaft back in the scanner. To attach the pick roller to the scanner, follow the pick roller and shaft removal procedure in reverse. 1. Rotate the left side pick roller bushing in the direction indicated by the arrow. Pick roller bushing Pick roller shaft 2.
  • Page 482: Purchasing The Carrier Sheet

    However, the number of times of use differs according to usage. Replace the Carrier Sheet when it becomes scratched or dirty. The Carrier Sheet is as shown below: To obtain the Carrier Sheet, contact your FUJITSU dealer or an authorized FUJITSU scanner ser- vice provider.
  • Page 483: Performing A Scan Test

    7.7 Performing a Scan Test Performing a Scan Test After scanner cleaning or replacement of consumable parts, perform a scan test. 1. On the "Main Menu" or "Job Menu" screen, press the [Maintenance] button. The "Maintenance" screen appears. 2. Press the [Scan Test] button. The "Scan Test"...
  • Page 484 4. Press the [Scan] button. The scan test starts. When the scan test has completed, the "Scan Viewer" screen appears. If the scanner fails to scan correctly, an error message is displayed. For more details about how to deal with error messages, refer to "E.2 Regular User Messages"...
  • Page 485 7.7 Performing a Scan Test 5. Check the scanned data. For more details about "Scan Viewer", refer to "6.11.1 Viewing a Scanned Page" (page 406) "6.11.2 Rotating a Scanned Page" (page 407). 6. Press the [OK] button. The "Maintenance" screen is shown again. fi-6010N Network Scanner Operator's Guide...
  • Page 487: Troubleshooting

    Troubleshooting This chapter provides information on dealing with scanner operation problems such as paper jams, points to check before contacting your FUJITSU scanner dealer, and help on how to check device labels. For details of error messages which may appear during administrator setting procedures, refer to "E.1.1 Administrator Screen Messages"...
  • Page 488: Removing Jammed Documents

    Removing Jammed Documents If a document jam occurs, follow the procedure below to remove the jammed documents. When removing jammed documents, take care with dangling neckties, ATTENTION necklaces, etc. as they may easily become entangled in the scanner. The glass scanner windows inside the ADF can become hot when the scanner is used.
  • Page 489 8.1 Removing Jammed Documents 3. Remove the jammed document. Staples, paper clips, etc. can cause document jams. Check the docu- ATTENTION ment and feed path, and remove any such objects that may have come loose. Any staples, clips, etc. should be removed from the document before starting a scan.
  • Page 490 Although no error message is displayed, document pages may remain in HINT the ADF even after scanning is completed or canceled. Follow the proce- dure below to remove any such pages from the ADF. 1. Remove all documents from the ADF paper chute. 2.
  • Page 491 8.1 Removing Jammed Documents 3. Load the documents into the ADF paper chute, as shown in the following diagram. Cross section Documents ick roller fi-6010N Network Scanner Operator's Guide...
  • Page 492: Dealing With Detached Keycaps

    Dealing with Detached Keycaps If a keycap comes loose from the keyboard, fit it back onto its original location and push it down until it clicks into place. eycap If a keycap and key switch become loose, they should be reattached as follows. 1.
  • Page 493 8.2 Dealing with Detached Keycaps 3. Fit the keycap back onto its original location and push it down until it clicks into place. eycap If the detached keycap has a wire brace, reattach the wire to the keyboard, align HINT the keycap over the middle of the wire, and push the keycap down until it clicks into place.
  • Page 494: Network Connection Troubleshooting

    If the cause of the problem is unknown or the problem persists, check the items in "8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 472) and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 495 8.3 Network Connection Troubleshooting When checking the network connection status of a server by its IP address, the following results are possible. Result Action "Ping statistics" shows None "Lost=0 (0% loss)" "Ping statistics" shows Check that the ping target IP address is correct. "Lost=4 (100% loss)"...
  • Page 496: Checking The Network Operating Status

    ■ Checking the network operating status Check the network status. For details about the checking procedure, refer to "4.7.18 Checking the Network Operating Status" (page 152). Check the "Network Information" screen, and follow each action described below according to the message that is shown.
  • Page 497: Checking The Ntp Server Settings By Synchronizing The System Time

    8.3 Network Connection Troubleshooting ■ Checking the NTP server settings by synchronizing the system time On the "NTP Server" screen, press the [Sync Time] button to check if the system time can be syn- chronized. After pressing the [Sync Time] button, follow each action described below according to the mes- sage that is shown.
  • Page 498: Checking The Mail Server By Sending A Test Mail

    ■ Checking the mail server by sending a test mail On the "Central Admin Server Settings" screen or "Alert Notification" screen, press the [Test] but- ton to check if an e-mail can be sent to the specified destination. After pressing the [Test] button, follow each action described below according to the message that is shown.
  • Page 499: Other Network Connection Troubleshooting

    If the cause of the problem is unknown or the problem persists, check the items in "8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 472) and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 500 Problem Action When using DHCP, the DHCP server does If using DHCP, on the "Network Status" not operate normally, or there is a problem screen, check that IP address, subnet with the DHCP server settings. mask, and default gateway settings are all correct.
  • Page 501: Failure To Connect To A Server Using Its Host Name Or Fqdn

    8.3 Network Connection Troubleshooting Problem Action The network link speed/duplex mode for For this scanner, the default [Link Speed/ the scanner and server are different, or Duplex Mode] setting is "Auto-Negotia- Auto-Negotiation is not supported by the tion". server. On the "Network Status" screen, match the scanner and server's network link speed/duplex mode settings.
  • Page 502: Failure To Add A Network Printer

    ■ Failure to add a network printer If adding a network printer to/from the scanner is not possible, try the following steps. Also, refer to how to set printer settings, how to add a network printer, and the printer manual before hand. Problem Action The Windows XP printer driver has not...
  • Page 503: Failure To Access The Scanner Using A Web Browser, Admin Tool, Or Central Admin Server

    8.3 Network Connection Troubleshooting 8.3.3 Failure to Access the Scanner using a Web Browser, Admin Tool, or Central Admin Server If access is not possible when attempting to connect to the scanner using a Web browser or the Admin Tool, or when attempting to connect to the Central Admin Server from the Central Admin Console, try the following steps: Problem Action...
  • Page 504 Problem Action In Internet Explorer, in the When connecting using the scanner name, the connec- "Tools" menu, "Internet tion will be an intranet connection. When connecting Options", [Security] tab, the using an IP address, it will be an internet connection. security level for the corre- If the URL includes a scanner name, the scanner will sponding zone is set as "High",...
  • Page 505 8.3 Network Connection Troubleshooting Problem Action In Internet Explorer, "Tools" Open the "Internet Options" in the "Tools" menu of menu - "Internet Options" - Internet Explorer, then press the [Advanced] tab, [Advanced] tab, the [Use SSL "Settings" - "Security" section, select the [Use SSL 3.0] checkbox under "Set- 3.0] checkbox.
  • Page 506: Other Troubleshooting

    If the problem still cannot be solved after consulting the troubleshooting suggestions, check the points in "8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 472) then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Problem Check item...
  • Page 507 8.4 Other Troubleshooting Problem Check item Suggestion Multifeed errors Do the documents satisfy the condi- Use documents which satisfy the condi- occur frequently. tions given in "A.2 Paper Require- tions described in "A.2 Paper Require- ments" (page 479)? ments" (page 479).
  • Page 508 If the password has been lost or forgot- ten, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The "Keyboard After turning the scanner off, was the Disconnect the AC cable from the scan-...
  • Page 509 8.4 Other Troubleshooting Problem Check item Suggestion The login screen is Are the SSL settings correct? Close the screen, correct the settings, and not displayed when try connecting again. connecting via the Was the [Yes] button selected on the Close the screen and try connecting network.
  • Page 510: Points To Check Before Contacting Your Fujitsu Scanner Dealer

    Points to Check before Contacting Your FUJITSU Scanner Dealer Before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service pro- vider, check the following points. 8.5.1 General Details Info Findings Model fi-6010N Serial No. Example: 000001 For the serial number, refer to "8.6 Checking the Scanner Labels"...
  • Page 511: Error Status

    8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer 8.5.2 Error Status ■ Problem when connecting to the scanner via computer Info Findings OS (Windows) Admin tool version Displayed error message ■ Document feed trouble Info Findings Document type...
  • Page 512: Problem With Central Admin

    ■ Problem with Central Admin Info Findings Type of OS (Windows) for Central Admin Server software Type of OS (Windows) for Central Admin Console Central Admin Server software version Central Admin Console version Displayed error message ■ Other problems Info Findings Can both the original document and scanner image Circle one:...
  • Page 513: Checking The Scanner Labels

    8.6 Checking the Scanner Labels Checking the Scanner Labels This section provides help on how to check the scanner's two information labels. The following diagrams show where the labels are located on the scanner. Label A Label B Label A (example): Contains various scanner information. Label B (example): Indicates the various standards that the scanner conforms to.
  • Page 514: Pre-Maintenance Preparations

    Pre-Maintenance Preparations Before sending the scanner for maintenance, the user data store and system settings should be backed up. Refer to the following sections for details: "Backing up the User Data Store" from "4.10.1 Maintaining the User Data Store" (page 165)"...
  • Page 515: Appendix Aadf Paper Specifications

    Appendix A ADF Paper Specifications This appendix describes the paper size and quality requirements for ensuring that the ADF operates correctly when scanning documents. A.1 Paper Size ......................478 A.2 Paper Requirements................... 479 A.3 Maximum Document Loading Capacity ............482 A.4 Area not to be Perforated ..................
  • Page 516: Paper Size

    A.1 Paper Size The following paper sizes can be scanned with this scanner: Width: 52 to 216 mm (2.1 to 8.5 in) Length: 74 to 356 mm (*) (2.9 to 14 in) * When "Custom" paper size setting is used, a page length of up to 863 mm (34 in) is allowed for document scanning.
  • Page 517: Paper Requirements

    A.2 Paper Requirements A.2.1 Paper Type The following paper types are recommended for use with the ADF: Woodfree paper Wood containing paper When documents of a paper type other than those listed above are used, test-scan a few sheets first to check if the document can be scanned without problem.
  • Page 518 Carbonless paper contains chemical substances that may damage the pad assy or the pick and other rollers when documents are fed. Pay attention to ATTENTION the following: Cleaning: If pick errors occur frequently, clean the pad assy and pick roller. For details on cleaning the pad assy and pick roller, refer to "Chapter 7 Scanner Care"...
  • Page 519 Take the following precautions when scanning plastic cards (for ATTENTION example ID cards). In Scan Settings, set the Multifeed Setup to [None]. For more details about Multifeed Setup, refer to "6.9.17 Multifeed Detection (Layer and Length)" (page 399). Place one card at a time into the ADF paper chute. Cards must be fed through the ADF in portrait mode, as in the fol- lowing figure.
  • Page 520: Maximum Document Loading Capacity

    A.3 Maximum Document Loading Capacity The maximum number of sheets that can be loaded into the ADF paper chute is determined by the length and weight of the document paper. The following graph shows the maximum document loading capacity of ADF according to paper size and weight.
  • Page 521: Area Not To Be Perforated

    A.4 Area not to be Perforated ADF feed problems can occur while scanning if the document has any holes (punched, etc) in the shaded area shown in the following figure. 17.5mm 17.5mm Page top Front side Feed direction Page bottom Center of paper fi-6010N Network Scanner Operator's Guide...
  • Page 522: Multifeed Detection Conditions

    A.5 Multifeed Detection Conditions There are three multifeed detection modes: document layer, document length, and both document layer and length. The following conditions must be satisfied in each of these detection modes. The type of document and document conditions can cause the multifeed detection rate to drop. A.5.1 Detection by Layer If [Ultrasonic] is selected in "6.9.17 Multifeed Detection (Layer and Length)"...
  • Page 523: Detection By Both Layer And Length

    A.5.3 Detection by both Layer and Length If [Both] is selected in "6.9.17 Multifeed Detection (Layer and Length)" (page 399), mulifeeds are detected by both layer and length. In this case, set sheets of the same thickness and length in the ADF at any one time. Document thickness: 0.065 to 0.15mm Document length deviation: 1% or less Punched holes are not allowed within 17.5mm (0.7in) either side of the center of paper.
  • Page 525: Appendix B Management Settings And Files

    Appendix B Management Settings and Files This appendix describes the scanner operating environment and management settings and files. B.1 e-Mail Address Setting Values ................488 B.2 Scanner Configuration File Format ..............489 fi-6010N Network Scanner Operator's Guide...
  • Page 526: E-Mail Address Setting Values

    B.1 e-Mail Address Setting Values e-Mail addresses may be up to 256 characters long. One of the following e-mail address for- mats must be used: XXXXXXX@IP_address XXXXXXX@Host_name XXXXXXX@Domain_name XXXXXXX Comprised of alphanumerics and the following symbols. ! # $ % & ' * + - / = ? ^ _ ` { | } ~ . However, periods (.) cannot be used in the following cases.
  • Page 527: Scanner Configuration File Format

    B.2 Scanner Configuration File Format The scanner configuration file format requirements differ for the following two cases. For importing For exporting B.2.1 Scanner Configuration File Format (for Importing) This section describes the scanner configuration file format requirements for importing. The file charset should be the same as the value on the Central Admin Console, "Central Admin Server Settings"...
  • Page 528: Scanner Configuration File Format (For Exporting)

    B.2.2 Scanner Configuration File Format (for Exporting) This section describes the scanner configuration file format requirements for exporting. The default value for the file name is "scannerinfo.csv". The file charset should be the same as the value on the Central Admin Console, "Central Admin Server Settings"...
  • Page 529 Item Value and Format Remarks Last System Update YYYYMMDD hh:mm:ss When the [Include Last Add-in Install YYYYMMDD hh:mm:ss detailed scan- ner informa- Last Scanner Settings YYYYMMDD hh:mm:ss tion.] checkbox Update is selected. Current System 0: NotTarget Update Status 1: Finished 2: Pending 3: Error 4: Unregistered...
  • Page 531: Appendix C Root Certification Authority

    Appendix C Root Certification Authority This appendix provides an explanation of root certification authority. C.1 Root Certification Authority List ............... 494 fi-6010N Network Scanner Operator's Guide...
  • Page 532: Root Certification Authority List

    C.1 Root Certification Authority List SSL (Secure Socket Layer) encrypted communication may be used by the scanner for user authen- tication and save operations to the FTP server or a SharePoint folder. With SSL, trust certificates are exchanged to authenticate the communication opponents. The following root certificate authorities are pre-registered in the scanner, but further root certifi- cates may be imported.
  • Page 533 Valid until... Issuer (YYYY/MM/DD) Equifax Secure eBusiness CA-1 2020/6/21 Equifax Secure eBusiness CA-2 2019/6/23 Equifax Secure Global eBusiness CA-1 2020/6/21 EUnet International Root CA 2018/10/3 FESTE, Public Notary Certs 2020/1/2 FESTE, Verified Certs 2020/1/2 First Data Digital Certificates Inc. Certification Authority 2019/7/4 FNMT Clase 2 CA 2019/3/19...
  • Page 534 Valid until... Issuer (YYYY/MM/DD) TC TrustCenter Class 4 CA 2011/1/1 Thawte Premium Server CA 2021/1/1 Thawte Server CA 2021/1/1 UTN - DATACorp SGC 2019/6/25 UTN-USERFirst-Hardware 2019/7/10 UTN-USERFirst-Network Applications 2019/7/10 VeriSign Trust Network 2028/8/2...
  • Page 535: Appendix D Scanner Specifications

    Appendix D Scanner Specifications This appendix gives specifications for the scanner as a whole, and for scanner parts. D.1 Device Specifications..................498 D.2 Scanner Specifications ..................499 D.3 Languages Supported By and Keyboard Covers Provided With....500 fi-6010N Network Scanner Operator's Guide...
  • Page 536: Device Specifications

    D.1 Device Specifications Item Specification Dimensions (W × D × H) 315 × 415 × 281mm Power consumption (AC) Weight 13kg LCD touch panel 8.4-inch XGA TFT LCD monitor Analog resistive touch panel Keyboard 101 keyboard Network interface LAN (10Base-T/100Base-TX) Input power AC100-240V±...
  • Page 537: Scanner Specifications

    D.2 Scanner Specifications Item Specification Note Scanner type ADF (Automatic Document Feeder) Image sensor Color CCD × 2 Light source White cold cathode fluorescent dis- charge lamp × 2 Scannable area Maximum: Legal (8.5 × 14 in) When "Custom" paper size set- Minimum: A8 (portrait) ting is used, a page length of up (52 ×...
  • Page 538: Languages Supported By And Keyboard Covers Provided With

    Russian PA03544-K605 Korean PA03544-K606 English PA03544-K608 Turkish PA03544-K610 PA03544-B102 English Traditional Chinese PA03544-K607 French (Canada) PA03544-K609 PA03544-B105 English PA03544-B205 Spanish PA03544-K603 Portuguese PA03544-K604 To obtain a keyboard cover, contact your FUJITSU dealer or an authorized FUJITSU scanner ser- vice provider.
  • Page 539: Appendix E Operation Messages

    Appendix E Operation Messages This appendix provides information about messages which may appear during scanner operations, and how to deal with them. E.1 Administrator Messages ..................502 E.2 Regular User Messages ..................526 E.3 Central Admin Messages ................... 584 fi-6010N Network Scanner Operator's Guide...
  • Page 540: Administrator Messages

    E.1 Administrator Messages The following messages may appear during administrator operation. Messages are displayed in the form of a dialog box as follows. The following table describes the types of marks which may appear in a message dialog box. Marks Description Warning message.
  • Page 541: Administrator Screen Messages

    E.1.1 Administrator Screen Messages Screen Message Action Scanner Name Scanner name contains invalid Re-enter the scanner name using characters. only specified valid characters. Do not enter a blank space before or after the scanner name. Do not use control characters or any of the following symbols: "...
  • Page 542 Certificate Authentication certificate could not be Contact your FUJITSU scanner Management imported. dealer or an authorized FUJITSU scanner service provider. Authentication certificate could not be Contact your FUJITSU scanner imported into the "Trusted Root dealer or an authorized FUJITSU Certificate Authorities"...
  • Page 543 Screen Message Action NTP Server System time synchronization failed. Try the following: Check the NTP server IP address, host name, and FQDN settings. Check the network path between to the NTP server for problems. The NTP server may be busy. Wait a short time before trying again to synchronize the system time.
  • Page 544 Screen Message Action Network Access was refused. Login is not Try the following: Printer possible at this time. Try again when login is possible. Contact a network administrator to have the time setting changed. Access was refused. The specified Contact a network administrator. account is currently locked out.
  • Page 545 Screen Message Action Network Specified password is no longer valid Specified password was expired. Printer for this network printer. Try the following: Login with a different account. Contact a network administrator to have the password validated again. Specified user needs to renew their Change the password before password for this network printer.
  • Page 546 Screen Message Action SharePoint SharePoint access error occurred. Check the network connection and Folder server status, and try again. SharePoint site cannot be accessed. SharePoint site not found. Check the network connection and site settings, and try again. Network Access was refused. Login is not Try the following: Folder possible at this time.
  • Page 547 Screen Message Action Network Cannot acquire network information. Contact an administrator for the Folder specified server. Specified user is no longer able to The specified user account has login to this network folder. expired. Try the following: Login with a different account. Contact a network administrator to have the account validated.
  • Page 548 Screen Message Action Alert Test e-mail could not be sent. Try the following: Notification Check if the computer connected to the SMTP server is running properly. Check if an e-mail can be sent to the address from another computer in the network. By performing a ping test, check if the SMTP server or the network connection to the...
  • Page 549 10 seconds, then reconnect the AC cable and try turning the power back on again. If the error status persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Usage Status Cannot read data from a scanner unit.
  • Page 550 Screen Message Action User Data Specified backup file could not be Try the following: Store uploaded, or is not a valid user data Check if the specified backup store. file is correct. Try restoring the file again. Specified backup file may not be uploaded because of network error.
  • Page 551 Check the network status. Common Error: problem with XXXXXX. Contact your FUJITSU scanner Contact your FUJITSU scanner dealer dealer or an authorized FUJITSU or an authorized FUJITSU scanner scanner service provider. service provider. Error code=xxxxxxx...
  • Page 552 Close the Job Settings session, and Job Settings session, then try again. If try again. the problem persists, the administrator should contact the FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help. Insufficient memory to continue. Ensure that there is enough...
  • Page 553 Screen Message Action LDAP LDAP authorized user (DN), Try the following: Connection password and/or search base settings Check the LDAP server and are invalid. search base settings. Enter a valid authorized user (DN) and password. LDAP server access failed. Contact a system administrator. Check that the LDAP access settings and LDAP server settings are correct.
  • Page 554: System Log Messages

    E.1.2 System Log Messages System log messages which may appear during administrator operations can be arranged into the following three categories: Information Error Warning ■ Information Code Message Action 01000001 (XXXXXX) Settings were changed. No action required. Info: (XXXXXX: Function Name) 01000002 Pad assy usage counter was cleared.
  • Page 555 Code Message Action 01000014 Technical support data was prepared No action required. for download. 01000015 Add-in module was installed successfully. Add-in: xxxxxx Version: xxxxxx 01000016 Add-in module was uninstalled successfully. 01000017 System settings restoral started. 01000018 Update Scheduler has been enabled. 01000019 Update Scheduler has been disabled.
  • Page 556 Code Message Action 0C020004 Deleted new Job Menu. No action required. Menu name: XXXXXX 0C030001 Created new User Group. Group name: XXXXXX 0C030003 Edited User Group. (Deleted members belonging to a non- current server type.) (*) Group name: XXXXXX 0C030004 Deleted User Group.
  • Page 557: Error

    ■ Error Code Message Action 81001001 Error: problem with XXXXXX. Contact your FUJITSU scanner Contact your FUJITSU scanner dealer dealer or an authorized FUJITSU or an authorized FUJITSU scanner scanner service provider. service provider. Error code=xxxxxxx Result code=xxxxxxx (XXXXXX: Function Name) 81001002 Error: problem with XXXXXX.
  • Page 558 Code Message Action 7C040001 LDAP search base setting is invalid. Check the search base settings. Search base: XXXXXX 7C040002 LDAP server is busy. Try the following: Search base: XXXXXX Wait for a while, and try again. Contact a server administrator to check LDAP server operation.
  • Page 559: Warning

    Code Message Action 7C040011 LDAP authorized user (DN), Try the following: password and/or search base settings Check the LDAP server and are invalid. search base settings. Search base: XXXXXX Set a valid authorized user (DN) and password. 7C040012 LDAP server access failed. Check that Try the following: the LDAP access, LDAP server, Contact a server administrator...
  • Page 560: Alert Monitor System Log Messages

    E.1.3 Alert Monitor System Log Messages System log messages which may be received from the scanner alert monitor service can be arranged into the following three types: Information Error Warning ■ Information The following table gives a summary of system log information messages which may be received from the scanner alert monitoring service.
  • Page 561: Error

    Alert Notifications" (page 149). Code Message Action 81000001 CPU power supply error. Contact your FUJITSU scanner dealer or an authorized FUJITSU 81000002 1.5V power supply error. scanner service provider. 81000003 3.3V power supply error. 81000004 5V power supply error.
  • Page 562 SMTP server and the network connection to the server are functioning normally. 81002004 Device monitoring service error. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 563: Warning

    ■ Warning The following table gives a summary of system log warning messages which may be received from the scanner alert monitoring service. The messages shown here are sent to the e-mail address specified in "4.7.16 Setting the Destination for Alert Notifications" (page 149).
  • Page 564: Regular User Messages

    E.2 Regular User Messages The following messages may appear during regular user operation. E.2.1 Regular User Screen Messages Screen Message Action Login Administrator operation in progress, Only one administrator or user can please wait... login to the scanner at any one time.
  • Page 565 Check that the cables are again. The administrator should connected to the scanner contact the FUJITSU scanner dealer or properly. an authorized FUJITSU scanner If the scanner does not restart service provider for help...
  • Page 566 Screen Message Action Login LDAP server is busy. Try the following: Contact a system administrator to have the network settings checked. "8.3 Network Connection Troubleshooting" (page 456) Contact a system administrator to have the server status checked. Number of user data stores has reached Contact a system administrator to the maximum allowed.
  • Page 567 Screen Message Action Scanning Paper jam has occurred. Remove the Try the following: documents from the ADF and try Remove the documents from the again. ADF. Remove the pages which were not scanned correctly. Top cover may be open. Close the top Close the top cover, reload the cover, reload the documents and try documents and try again.
  • Page 568 If Reduce the size of the scan data problem persists, the administrator or set a lower resolution level, should contact the FUJITSU scanner and try again. dealer or an authorized FUJITSU If the scanner does not restart...
  • Page 569 [Shutdown] button on the "Login" screen to turn the should contact the FUJITSU scanner power off, and turn the power dealer or an authorized FUJITSU back on again to restart the scanner service provider for help.
  • Page 570 If the problem persists, the persists, the administrator should administrator should contact the contact the FUJITSU scanner FUJITSU scanner dealer or an dealer or an authorized FUJITSU authorized FUJITSU scanner service scanner service provider for help. provider for help.
  • Page 571 Check that the cables are again. The administrator should connected to the scanner contact the FUJITSU scanner dealer or properly. an authorized FUJITSU scanner If the scanner does not restart service provider for help.
  • Page 572 Screen Message Action Send e-Mail Invalid "From" address. Re-enter the Enter a valid e-mail address address and try again. including "@". Invalid "To" address. Re-enter the Enter a valid e-mail address address and try again. including "@". Invalid "Cc" address. Re-enter the Enter a valid e-mail address address and try again.
  • Page 573 Screen Message Action Send Fax Invalid fax number. Try again. Enter a valid fax number. Only numbers 0 to 9, -,*, and # can be used. Invalid notification address (Sender's Enter a valid notification address. e-Mail Address). Try again. Current login (LDAP account) has Contact a system administrator to become invalid.
  • Page 574 Screen Message Action Print Current login (LDAP account) has Contact a system administrator to become invalid. have the login account validated. Specified user is no longer able to Try the following: login to this network printer. Login with a different account. Contact a network administrator to have the account validated.
  • Page 575 Screen Message Action Print Could not connect to the network Try the following: printer. Check that the LAN cable is connected properly to the scanner and print server. Contact a network administrator to check that the print server is working properly. Check that the print server spooler is operating properly.
  • Page 576 Screen Message Action Print Server Not connected to the network. Check that the system network is Authentication functioning normally by performing a ping test from another machine in the network, other than the server with network printer. If the system network is not operating properly, refer to "Failure to connect to a server using its IP address"...
  • Page 577 Screen Message Action Print Server Could not connect to the network Try the following: Authentication printer. Check that the LAN cable is connected properly to the scanner and print server. Contact a network administrator to check that the print server is working properly.
  • Page 578 Screen Message Action Save Not connected to the network. Check that the system network is functioning normally by performing a ping test from another machine in the network, other than the server with network folder. If the system network is not operating properly, refer to "Failure to connect to a server using its IP address"...
  • Page 579 Screen Message Action Save Specified user needs to renew their Try the following: password for this network folder. Login with a different account. Contact a network administrator to have the password changed. Access to network folder was refused. Contact a network administrator to The specified account is currently have the account unlocked.
  • Page 580 Screen Message Action File Server Specified password is no longer valid Try the following: Authentication for this network folder. Login with a different account. Contact a network administrator to have the password validated again. Specified user needs to renew their Try the following: password for this network folder.
  • Page 581 Contact a server administrator to find out if an access permit If problem persists, the administrator has been set. should contact the FUJITSU scanner If the problem persists, the dealer or an authorized FUJITSU administrator should contact the scanner service provider for help.
  • Page 582 Can scan data be saved in the authentication settings correct? specified SharePoint folder? If problem persists, the administrator If problem persists, the should contact the FUJITSU scanner administrator should contact the dealer or an authorized FUJITSU FUJITSU scanner dealer or an scanner service provider for help.
  • Page 583 Screen Message Action Scan to Specified SharePoint site access Check the access permission of the SharePoint permission refused. site. Check that the date/time and timezone of the SharePoint server, server for authentication, and the scanner coincide. Startup Application could not be started. System or user settings were Scanner System restored to last known good...
  • Page 584 Screen Message Action Others Cannot connect to the LDAP server. Try the following: The network settings may not be valid. Contact a system administrator to have the network settings checked. "8.3 Network Connection Troubleshooting" (page 456) The server may not be working. Contact a system administrator to have the server status checked.
  • Page 585 The If the scanner does not restart administrator should contact the automatically, press the FUJITSU scanner dealer or an [Shutdown] button on the "Login" screen to turn the authorized FUJITSU scanner service power off, and turn the power provider for help.
  • Page 586 If problem persists, the administrator should contact a FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help. [alphanumeric eight digits] An error has occurred. Try turning the Turn the scanner power off.
  • Page 587: System Log Messages

    E.2.2 System Log Messages System log messages which may appear during user operations can be arranged into the following three categories: Information Warning Error ■ Information Code Message Action 01080101 Pick roller cleaned. No action required. 01091000 Language setting changed to No action required.
  • Page 588 Code Message Action 05050001 Add-in module operation No action is required. However, the finish started. status of the Add-in module will also be displayed later on. 1.Operation started. Add-in Module Scanner 2.Operation finished. 1. "1. Operation started" message 05050001 "2. Operation finished" message The finish status of the Add-in module is displayed, and one of the following message codes is output.
  • Page 589: Warning

    Code Message Action 010902003 New system time has been No action required. acquired from the Central Admin server. ■ Warning Code Message Action 110C0010 Password contains invalid Enter a password and try again. characters. Re-enter the password, and try again. 15050001 Add-in module could not be Contact a system administrator.
  • Page 590 Code Message Action 11040005 Insufficient free space in the Ensure the free space requirements are designated network folder. met, and try again. 11080001 Number of user data stores has To have the user data store cleared, contact reached the maximum allowed. a system administrator.
  • Page 591 Code Message Action 110B0102 LDAP server access failed. Try the following: Check that the LDAP access, Contact a system administrator to check LDAP server, Authorized User whether the LDAP server is available. (DN), Password and Search Enter a valid user name and password. Base settings are correct.
  • Page 592 Code Message Action 110D0002 Cannot connect to the LDAP Try the following: server. The network settings may not be valid. Contact a system administrator to have the network settings checked. "8.3 Network Connection Troubleshooting" (page 456) The server may not be working. Contact a system administrator to have the server status checked.
  • Page 593 Code Message Action 110D0007 Current login (LDAP account) Contact a system administrator to have the has become invalid. login account validated. 110D0008 The file to be overwritten may Check that the file to be overwritten is be in use elsewhere. closed, and try again.
  • Page 594 Code Message Action 110D004C Access to network printer was Contact a network administrator to have refused. The specified account the account unlocked. is currently locked out. 110D004D Access to network printer was Try the following: refused. Login is not possible at Try again when login is possible.
  • Page 595 Code Message Action 12010001 Scanned data size exceeded Try the following: maximum size allowed for Reduce the number of pages to be e-mail attachments. scanned and send the e-mail in separate parts. Select a higher compression level and try again. "6.9.9 Compression"...
  • Page 596 Code Message Action 12010100 Error: e-mail could not be sent. Try the following: A message returned from the server is attached after the message displayed on the left. Contact a server administrator to deal with the error. If the [e-Mail address of user] option button is selected for [To] and/or [From], an error will occur during the job process in the following cases:...
  • Page 597 Code Message Action 12020005 Fax size exceeded maximum Contact a system administrator to check fax size allowed by the SMTP the "Maximum Attachment Size" setting. server. "4.7.11 Setting the e-Mail Server (SMTP Server)" (page 116) 12020006 SMTP server connection was Try the following: lost while sending fax data.
  • Page 598 Code Message Action 12030001 Cannot find the network printer Try the following: path. Check that the LAN cable of the scanner and print server is connected properly. Contact a network administrator to check that the print server is working properly. Check that the spooler is operating properly.
  • Page 599 Code Message Action 1203000E Specified user needs to renew Try the following: their password for this network Login a with different account. printer. Contact a network administrator to have the password changed. 1203000F Access to network printer was Contact a network administrator to have refused.
  • Page 600 Code Message Action 12040001 Cannot find the network folder Try the following: path. Check that the LAN cable of the scanner and file server is connected properly. Check that the file server is working properly. Contact a system administrator to check that the scanner IP address and network folder settings are correct.
  • Page 601 Code Message Action 12040006 User name or password may be Try the following: incorrect. Re-enter the user name and password. Check that the proxy server is operating properly. Contact an administrator to check that the IP address settings, FTP server network folder, or proxy server settings are correct.
  • Page 602 Code Message Action 12040100 Error: network folder access Try the following: was refused. Contact a network administrator to check whether the network folder is ready for use. For the MTIFF format, the file size for the scanned data may not exceed 2GB. Try adjusting the scan parameters to decrease the size of the file.
  • Page 603 If problem persists, the If problem persists, the administrator administrator should contact the should contact the FUJITSU scanner dealer FUJITSU scanner dealer or an or an authorized FUJITSU scanner service authorized FUJITSU scanner provider for help.
  • Page 604 SharePoint folder? If the SharePoint Server sign in screen appears, are the If problem persists, the administrator specified authentication should contact the FUJITSU scanner dealer settings correct? or an authorized FUJITSU scanner service If problem persists, the provider for help.
  • Page 605 SharePoint folder? If the SharePoint Server sign in screen appears, are the If problem persists, the administrator specified authentication should contact the FUJITSU scanner dealer settings correct? or an authorized FUJITSU scanner service If problem persists, the provider for help.
  • Page 606 If problem persists, restart the scanner. the administrator should contact If the error status persists, contact your the FUJITSU scanner dealer or FUJITSU scanner dealer or an authorized an authorized FUJITSU scanner FUJITSU scanner service provider. service provider for help. 1314002C Insufficient memory.
  • Page 607 Code Message Action 13080001 Scanner firmware update failed. Contact your FUJITSU scanner dealer or The administrator should an authorized FUJITSU scanner service contact the FUJITSU scanner provider. dealer or an authorized FUJITSU scanner service provider for help. Scanner firmware version:...
  • Page 608 84000003 An error has occurred. The If the problem persists, the administrator system must be restarted. Any should contact a FUJITSU scanner dealer buffered jobs will be canceled. or an authorized FUJITSU scanner service After restarting the system, if provider.
  • Page 609: User Log

    E.2.3 User Log Code Message Action 00000000 --------------------------- No action required. 12010001 Scanned data size exceeded Try the following: maximum size allowed for e- Reduce the number of pages to be mail attachments. scanned and send the e-mail in separate parts.
  • Page 610 Code Message Action 12010006 SMTP server connection was Try the following: lost while sending e-mail. Check that the LAN cable of the scanner and SMTP server is connected properly. Contact a system administrator to check that the scanner IP address and SMTP server settings are correct.
  • Page 611 Code Message Action 12020002 Could not connect to server Try the following: when sending fax. Check that the LAN cable of the scanner and SMTP server is connected properly. Contact a system administrator to check that the scanner IP address, SMTP server and fax server settings are correct.
  • Page 612 Code Message Action 12020100 Error: fax could not be sent. Try the following: A message returned from the server is attached. Contact a server administrator to deal with the error. If the [e-Mail address of user] option button is selected for "Notification To (Sender's e-Mail Address)", an error will occur when a job sequence is performed in the following cases:...
  • Page 613 Code Message Action 12030007 Not connected to the network. Check that the system network is functioning normally by performing a ping text from another machine in the network, other than the server with network folder. If the system network is not operating correctly, refer to "Failure to connect to a server using its IP address"...
  • Page 614 Code Message Action 12030011 Could not connect to the Try the following: network printer. Check that the LAN cable is connected properly to the scanner and print server. Contact a network administrator to check that the print server is working properly.
  • Page 615 Code Message Action 12040001 Cannot find the network folder Try the following: path. Check that the LAN cable of the scanner and file server is connected properly. Check that the file server is working properly. Contact a system administrator to check that the scanner IP address and network folder settings are correct.
  • Page 616 Code Message Action 12040006 User name or password may be Try the following: incorrect. Re-enter the user name and password. Check that the proxy server is operating properly. Contact an administrator to check that the IP address settings, FTP server network folder, or proxy server settings are correct.
  • Page 617 Code Message Action 1204000F Access to network folder was Contact a network administrator to have refused. The specified account the account unlocked. is currently locked out. 12040010 Access to network folder was Try the following: refused. Login is not possible at Try again when login is possible.
  • Page 618 Code Message Action 12040100 Error: network folder access Try the following: was refused. Contact a network administrator to check whether the network folder is ready for use. For the MTIFF format, the file size for the scanned data may not exceed 2GB. Try adjusting the scan parameters to decrease the size of the file.
  • Page 619 If problem persists, the If problem persists, the administrator administrator should contact the should contact the FUJITSU scanner dealer FUJITSU scanner dealer or an or an authorized FUJITSU scanner service authorized FUJITSU scanner provider for help.
  • Page 620 Is the specified SharePoint site connectible to? If problem persists, the administrator should contact the FUJITSU scanner dealer If the SharePoint Server sign in screen appears, are the or an authorized FUJITSU scanner service specified authentication provider for help.
  • Page 621 12050100 SharePoint access error Try the same operation again. If the occurred. problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. F4B30000 An error has occurred. Try Shutdown and press the startup button to turning the power off and back restart the scanner.
  • Page 622: Central Admin Messages

    E.3 Central Admin Messages The following messages may appear during central admin operations. E.3.1 Central Admin Console Messages Screen Message Action Connect Check the port number setting. Enter a port number. Check the target server setting. Enter a target server. Connection error.
  • Page 623 Screen Message Action Edit Scanner Scanner details cannot be found. Check the Central Admin server Details This scanner may have already been scanner configuration. deleted. Scanner registration limit has been Delete scanner configuration from reached. the Central Admin server for scanners which are no longer needed, and try again.
  • Page 624 Screen Message Action System File format is not valid. Specify a valid file. Updates Specified file does not exist or is Specify a valid update file. The empty. error may also occur if the authority to access the file does not exist.
  • Page 625 Screen Message Action Import Scanner settings could not be Change the language setting back Scanner imported. The language of the scanner to the language at the time of Settings settings file must be the same as the backup, and try restoring the user current language setting.
  • Page 626: System Log Messages

    E.3.2 System Log Messages System log messages which may appear during central admin operations can be arranged into the following three categories: Information Warning Error System log messages are shown in the scanner system log. ■ Information Code Message Action 0B020001 Scanner registered by Central Admin No action required.
  • Page 627 Code Message Action 6B020004 Network error occurred while Refer to Code "7B020001" (page contacting Central Admin server. 590). The Central Admin Server will be contacted again when the scanner is re-started, resumed from standby mode, or when the user logs out. 6B020005 Audit log upload failed.
  • Page 628: Error

    ■ Error Code Message Action 7B020001 Scanner registration by Central Admin For Central Admin Server server failed. Check that the scanner is registered on the Central Admin Console "Scanner List" screen. For Scanner Enter the address of the Central Admin Server on the "Ping" screen on the [Network Settings] tab, and check whether or not there is a...
  • Page 629 Code Message Action 7B020050 Add-in update failed. Refer to Error Code "7B020001" (page 590). 7B020051 System update failed. Update is not complete. 7B020038 Scanner settings could not be applied. If the "Status Details" window in Central Admin Console displays "Error" status for the scanner, clear the error.
  • Page 630 Code Message Action 7B020060 User Roaming Data download failed. Refer to Error Code "7B020001" (page 590). The latest user roaming data may not be used because the user roaming data download failed. To use the latest user roaming data, deal with errors and try to login again.
  • Page 631 (restricted number of leases or MAC address validation) may be causing invalid IP addresses to be assigned. If there are no problems with the items described above, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. fi-6010N Network Scanner Operator's Guide...
  • Page 632 Message Action 7B020025 Contact with Central Admin server An error occurred. failed. Contact your FUJITSU scanner dealer or an authorized FUJITSU 7B020026 Contact with Central Admin server scanner service provider. failed. 7B020064 Scanner registration by Central Admin Refer to Error Code "7B020001"...
  • Page 633: Event Log

    E.3.3 Event Log ■ System Event Log The system event log shows a list of all system events. Log Type: Application Event source: iScanner Central Admin Code Message Action 11001 iScanner Central Admin server started No action required. 11002 iScanner Central Admin server shut down.
  • Page 634 Code Message Action 13901 Scheduler could not be started. (XXXX) Restart the iScanner Central Admin service. 13902 Schedule notification failed. (XXXX) Check the operating status of the Web site using IIS Manager. If the operating system of the Central Admin Server is either Windows Server 2003 or Windows Server 2008, check the operating status of the Web site...
  • Page 635: Central Admin Console Event Log

    ■ Central Admin Console Event Log This displays the Central Admin Console event list. For message error details, only text up to the maximum character limit (256 characters) will be shown. Code Message Action 0A011001 New system update No action required. System_version has been This indicates whether or not the released.
  • Page 636 Code Message Action 0A011014 Update call for scanner settings No action required. Settings_group was canceled. 0A011015 System update System_version release has been canceled. 0A011016 Add-in module Add-in_name [Add-in_group] release has been canceled. 0A011017 System settings Settings_group release has been canceled. 0A011018 Job Mode Settings release has been canceled.
  • Page 637 Code Message Action 6A012002 Duplicate scanner name. Scanner Change the scanner name or delete name: XXXX MAC address: XXXX IP unneeded scanner data, and try address: XXXX again. This error may occur when the MAC address is changed in the maintenance process.
  • Page 638 Code Message Action 7A023101 System update could not be applied. Refer to the system log for the Details: XXXX scanner. 7A023102 Add-in install could not be applied. Details: XXXX 7A023103 Scanner settings could not be applied. Details: XXXX...
  • Page 639: Backup/Restore Command Messages

    E.3.4 Backup/Restore Command Messages Backup/restore command messages which may appear during central admin operations can be arranged into the following two categories: Information Error Backup/restore command messages will be shown on the command prompt. ■ Information Code Message Action 0A040001 Starting backup.
  • Page 640 If this message appears without auxiliary code, the contents of the problem are shown in the following format. Problem details If this message appears frequently with auxiliary code other than those mentioned above, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
  • Page 641 Problem details If this message appears frequently with auxiliary code other than those mentioned above, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 7A040019 Backup or restore is already Try again, after finishing the backup or running.
  • Page 642 Code Message Action 7A040023 Restoration from this version of The backup file saved by executing the backup file is not possible. AmBackup.exe command in the Central Admin Server of the previous version cannot be restored with the AmRestore.exe command in the Central Admin Server of new version.
  • Page 643: Audit Log Export Command Messages

    7A050015 Error has occurred. An unexpected error occurred. Error message details: XXXXXXXXXX Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. 7A050016 Length of specified folder path The copy destination folder path exceeds the maximum allowed.
  • Page 645: Appendix F Compatibility With Different Versions

    Appendix F Compatibility with Different Versions This appendix explains the compatibility with different versions of scanner systems and the Central Admin Server software. F.1 Backing Up/Restoring User Data and Scanner Settings......... 608 F.2 Updating System Settings from the Central Admin Server ......609 F.3 Functional Compatibility between the Scanner and Central Admin Server..
  • Page 646: Backing Up/Restoring User Data And Scanner

    F.1 Backing Up/Restoring User Data and Scanner Settings The following shows the compatibility between different versions of the scanner system version, regarding backup and restoration of user data and scanner settings. User data Scanner Version for Scanner Version for Backup Compatibility Restoration is001 02.01.xx.xxxx or later...
  • Page 647: Updating System Settings From The Central Admin

    F.2 Updating System Settings from the Central Admin Server The following shows the compatibility of system setting updates between different versions of the Central Admin Server and the scanner system version. The version of the Central Admin Server software can be checked on the Central Admin Console login screen.
  • Page 648: Server

    F.3 Functional Compatibility between the Scanner and Central Admin Server The following shows the functional compatibility between different versions of the scanner system and the Central Admin Server. The version of the Central Admin Server software can be checked on the Central Admin Console login screen.
  • Page 649: Backing Up/Restoring Data Between Different Versions Of The Central Admin Server Software

    F.4 Backing Up/Restoring Data between Different Versions of the Central Admin Server Software The following shows the compatibility between different versions of the Central Admin Server software for backing up or restoring data. The version of the Central Admin Server software can be checked in the Central Admin Console "Login"...
  • Page 651: Appendix G Glossary

    Appendix G Glossary fi-6010N Network Scanner Operator's Guide...
  • Page 652: Canadian Doc Regulations

    A4 size A standard international paper size. (210 × 297mm / approximately 8.27 × 11.7inches) A5 size A standard international paper size. (148 × 210mm / approximately 5.83 × 8.27inches) A6 size A standard international paper size. (105 × 148mm / approximately 4.13 × 5.83inches) ADF (Automatic Document Feeder) A unit that allows the user to scan a number of pages consecutively.
  • Page 653: Default Settings

    Carrier Sheet A Carrier Sheet is a plastic sheet specifically used for loading non-standard documents onto the scanner. Default settings The settings installed at time of factory shipping. Duplex scan mode A scan mode where both sides of each document sheet are scanned. See also "Simplex scan mode".
  • Page 654: Paper Jam

    Landscape orientation A document with its long side horizontal and its short side vertical. See also "Portrait orien- tation". LDAP (Lightweight Directory Access Protocol) A protocol for accessing a directory database over a TCP/IP network. Legal size A standard international paper size. (215.9 × 355.6mm / 8.5 × 14inches) Letter size A standard North American paper size.
  • Page 655: Ultrasonic Sensor

    Portrait orientation A document with its long side vertical and its short side horizontal. See also "Landscape orientation". Postcard size A standard paper size. (100 × 148mm / approximately 3.94 × 5.83inches) Portrait orientation is used for this scanner. Resolution A measure of the fineness of details or grain of images.
  • Page 657: Index

    Index backing up data between different versions of the AC adaptor connector ........5 Central Admin Server software ....611 Add-in module ..........177 system settings ........172 adding the user data store ........167 a contact to the e-mail address book ..324 user data and scanner settings ....608 a contact to the fax number list ....335 black &...
  • Page 658 cleaning ............424 DHCP server ...........18 frequency ..........425 document loading capacity ......482 the ADF ..........426 downloading the carrier sheet ........435 the system log .........164 the keyboard ...........434 the system settings ........171 the LCD touch panel .......433 the user logs ..........161 cleaning paper ..........424 dropout color ..........393 cleaning wipe ..........424 duplex ............351...
  • Page 659 folder list ............352 location ............63 FTP path ............138 login ..............311 FTP server ............17 via the Admin Tool ........53 Functional Compatibility between the via the Central Admin Console ....241 Scanner and Central Admin Server ....610 via the touch panel ........42 logout ..............38 long page ............376 glass scanner windows ......
  • Page 660 obtaining technical support ......180 quick guide offset ...............81 Central Admin Console ......229 operation logs ..........159 operation messages ........501 operations ........... 7 region/timezone ..........63 output tray ............5 registering a network folder ......133 a network printer ......124 pad assy ......6 regular user ............297 page orientation ..........396 removing...
  • Page 661 saving the DNS server .........93 the scanned data in a SharePoint the e-mail server ........116 server ............357 the fax server ..........118 to a network folder .........352 the information output level ....179 scaling ............344 the job mode ...........275 SCAN button .............5 the language ..........62 scan mode ............379 the LDAP search parameters ....111...
  • Page 662 turning the power on/off .........24 ultrasonic sensors ......... 425 uninstalling an Add-in module ........178 updating scanner system settings ......271 system settings from the Central Admin Server ............609 the scanner’s system software ....175 URL ..............47 usage status .......... 156 user data store ..........170 user log ..........
  • Page 663 fi-6010N Network Scanner Operator's Guide P3PC-2802-02ENZ0 Date of issuance: January, 2010 Issuance responsibility: PFU LIMITED The contents of this manual are subject to change without notice. PFU LIMITED is not liable whatsoever for any damages resulting from the use of this scanner and procedures described in this manual, profit loss due to defects, and any claims by a third party.

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