Panasonic RZ-S500W, RZ-S300W - Wireless Earphones Quick Start

How to fit the earphones

Fit the earphones correctly in order to get adequate noise cancelling effect ([RZ-S500W] only) and acoustics. Select and fit the special earpieces that suit the sizes of your ears, left and right.

How to fit the earphones

1. Check the orientation (up (), down) and L (left) and R (right) of the earphones.
2. Fit firmly by turning the earphones a small amount at a time in the directions indicated by the arrow in the illustration.

Select the earpieces

How to remove the earpieces
How to attach the earpieces

Part names

Main unit (earphones)
(Earphones hereafter in the instructions)

L side earphone (left)
R side earphone (right)

1. Touch sensor (L) (left) ()
2. Touch sensor (R) (right) ()
3. Earphone LEDs ( )
4. [RZ-S500W] Microphone for noise cancelling
5. [RZ-S500W] Driver rear ports

Main unit (charging cradle)
(Charging cradle hereafter in the instructions)

11. Charging cradle LEDs ()
12. Charging terminal ()

* The model number is shown on the certification information label.

Charging

The chargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.

1. Use the USB charging cord (supplied) () to connect the charging cradle to a computer ().

2. Put the earphones into the charging cradle.

Usage status	Earphone LED lighting/blinking patterns
Charging for the first time (after purchase)	The earphone LEDs light (red) about 5 seconds after you put the earphones into the charging cradle.
Charging any time after the first time (When there is still battery charge)	When you put the earphones into the charging cradle, the earphone LEDs light (red) about 3 seconds, then turn off. After about 5 seconds, the earphone LEDs light (red) again.
When the batteries are depleted (When there is no battery charge at all)	The earphone LEDs light (red) about 5 seconds after you put the earphones into the charging cradle.

3. Confirm that the earphone LEDs (red) have illuminated (charging starts).

Turning the earphones on and off

To turn the earphones on
Take the earphones out of the charging cradle.

• The earphones turn on. A beep will sound and the earphone LEDs blink (blue)* slowly.
  * The batteries are low when they are blinking in red.

To turn the earphones off
Put the earphones into the charging cradle.

Connecting to a Bluetooth ® device

Using the "Panasonic Audio Connect" app (free of charge) makes connecting with Bluetooth^® simple.

Connecting by pairing (registering) your earphones with a Bluetooth^® device

1. Take both earphones (L and R) out of the charging cradle.

• When pairing with a device for the first time:
  This unit will start to search for a Bluetooth^® device to connect to, and the earphone
  LEDs will light alternately in blue and red.
• When pairing with a device after the first time:
  While the earphone LEDs light (blue) (about 3 seconds), if you touch and hold the touch sensor (L or R) for 7 seconds, the earphone LEDs will light alternately in blue and red.

2. Turn on the Bluetooth^® device and enable the Bluetooth^® function.
3. From the Bluetooth^® menu of the Bluetooth^® device, select device name "RZ-S500W" or "RZ-S300W" ().

• When the earphone LEDs blink (blue)* twice at approximately 5 second intervals, pairing has been completed and connection has been established.
  * The batteries are low when they are blinking in red.

4. Confirm that the earphones and the Bluetooth^® device are connected.

Connecting with a paired Bluetooth^® device

1. Take the earphones out of the charging cradle. ()
2. Do Steps 2 to 4 of "Connecting by pairing (registering) your earphones with a Bluetooth^® device".

• This unit remembers the device lastly connected. Connection may be automatically established after step 1 ( above).

Using the earphones

Listening to music

1. Connect the Bluetooth^® device and the earphones. (D )
2. Select the music or video on the Bluetooth^® device and start playback.

List of operations available with the touch sensors

Function	Touch sensor (L)	Touch sensor (R)
Listening to music
Playback/pause	Touch once
Raise the volume	Touch rapidly 3 times	–
Lower the volume	Touch rapidly 2 times	–
Forward a track	–	Touch rapidly 2 times
Back a track	–	Touch rapidly 3 times
Making a phone call
Receive phone call	Touch once while receiving the call
Reject a phone call	Touch and hold for about 2 seconds while receiving the call
End a phone call	Touch and hold for about 2 seconds during the call
Change control of external sounds*	–	Touch and hold for about 2 seconds
Start the voice assistant	Touch and hold for about 2 seconds	–

* Switches between noise cancelling ([RZ-S500W] only), ambient sound and off.
Noise cancelling ([RZ-S500W] only):Reduces the sounds (noise) you can hear from outside.
Ambient sound: You can hear ambient sound through the microphones embedded in the earphones while enjoying music.

• Depending on the Bluetooth^® device or the app, even if you operate the touch sensors on the earphones, some functions may not respond or may operate differently from the descriptions above.

Restoring to the factory settings

Charge the earphones before restoring the earphones to their factory settings.

1. Take the R side earphone out of the charging cradle.
2. While the earphone LED lights (blue), touch and hold the touch sensor (R) for about 7 seconds.

3. Touch and hold the touch sensor (R) for about 10 seconds.

4. Do the same Steps 1 to 3 above for the L side earphone.

• To re-pair the earphones with a Bluetooth^® device, delete the registered information (device name: RZ-S500W or RZ-S300W) on the device, then pair the earphones with the Bluetooth^® device again. ( )

Accessories

Please check and identify the supplied accessories.

1 x USB charging cord
[RZ-S500W]

1 x Earpieces set (2 each of sizes XS, S, M, L, and XL) (M size fitted to the earphones)
[RZ-S300W]

1 x Earpieces set (2 each of sizes XS, S, M, and L) (M size fitted to the earphones)

Safety precautions

Unit

To reduce the risk of fire, electric shock or product damage, Do not expose this unit to rain, moisture, dripping or splashing. Do not place objects filled with liquids, such as vases, on this unit. Use the recommended accessories. Do not remove covers. Do not repair this unit by yourself. Refer servicing to qualified service personnel. Avoid the use in the following conditions

To reduce the risk of fire, electric shock or product damage,

Batteries

Earpieces

Allergies

Precautions for listening with the Earphones

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs, please increase separation between this unit and the mobile telephone.

Use only the supplied USB charging cord when connecting to a computer.

The symbols on this product (including the accessories) represent the following: DC

Specifications

General

	RZ-S500W	RZ-S300W
Power supply	DC 5 V, 2.5 W
Internal Battery	Earphones: 3.7 V, Lithium polymer 85 mAh Charging cradle: 3.7 V, Lithium polymer 800 mAh	Earphones: 3.7 V, Lithium polymer 55 mAh Charging cradle: 3.7 V, Lithium polymer 800 mAh
Operating time*1 (Earphones)	Approx. 6.5 hours (Noise cancelling: ON, AAC) Approx. 6 hours (Noise cancelling: ON, SBC)	Approx. 7.5 hours (AAC) Approx. 7 hours (SBC)
Operating time*1 (Earphones + Charging cradle)	Approx. 19.5 hours (Noise cancelling: ON, AAC) Approx. 18 hours (Noise cancelling: ON, SBC)	Approx. 30 hours (AAC) Approx. 28 hours (SBC)
Charging time*2 (25 oC)	Earphones: Approx. 2 hours Charging cradle: Approx. 2.5 hours Earphones with Charging cradle: Approx. 4 hours
Charging temperature range	10 oC to 35 oC
Operating temperature range	0 oC to 40 oC
Operating humidity range	35 %RH to 80 %RH (no condensation)
Mass	Earphone: Approx. 7 g (one side only: L and R are the same) Charging cradle: Approx. 45 g	Earphone: Approx. 4 g (one side only: L and R are the same) Charging cradle: Approx. 45 g

Bluetooth^® section

Max RF Power	11 dBm (12.5 mW)
Frequency band	2402 MHz to 2480 MHz
Supported profiles	A2DP, AVRCP, HSP, HFP

Charging cradle section

Charging terminal

USB Type-C Shape

Water resistant

Water resistant

IPX4 equivalent (earphones only)

^*1It may be shorter depending on the operating conditions.
^*2The time required to charge the batteries from empty to full.

The Bluetooth^® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Other system names and product names appearing in this document are in general the registered trademarks or trademarks of the respective developer companies.
Note that the ^TM mark and ^® mark do not appear in this document.

This product incorporates the open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following web page.

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated do not solve the problem, consult your dealer for instructions.

Does not connect with the Bluetooth^® device.

• Delete the registration information for this unit from the Bluetooth^® menu, etc., of the Bluetooth^® device, then pair again. ( )

The left and right batteries deplete at different rates.

Cannot charge the unit.

• Have the earphones been put into the charging cradle correctly? ( )
• Is the USB charging cord connected firmly to the USB terminal of the computer? ( )

Cannot operate the earphones.

• Try turning the power off and on. ( )

The earphones do not turn on.

The charging cradle LEDs do not light even when you open the charging cradle lid.

• There is no charge in the battery. Use the USB charging cord (supplied) to charge. ( )

When disposing of the product

The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in general waste (non-combustible garbage), follow the local national laws and take to the appropriate collection point. Contact your local government organisation if you are unsure of your local collection point.
Refer to the specifications in this document for information about the batteries.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.