Philips Norelco Series 5000 Manual

IMPORTANT SAFETY INSTRUCTIONS

When using an electric product, basic precautions should always be followed, including the following: Read all instructions before using this product.

To reduce the risk of electric shock:

  • Keep the power cord dry.

To reduce the risk of burns, fire, electric shock, or injury to persons:

  • The batteries used in this product may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100°C (212°F) or incinerate.

    The power plug contains a transformer. Do not cut off the power plug to replace it with another plug as this will cause a hazardous condition.

Battery safety instructions

SAVE THESE INSTRUCTIONS

General description

General description

What do the icons on my product handle mean?

Icon Behavior Meaning
Flashing when you switch off the product Clean the shaver with warm water.
Flashing when you press the on/off button The travel lock is activated (see 'Storage and travel').
Lights up when you pick up the product The number of bars lit up show the remaining battery charge.
Bottom light flashing orange The battery is almost empty (see 'How do I charge my product?').
Lights flashing in sequence The product is charging.
Lights up continuously The product is fully charged.
Flashing The product must be disconnected from the power outlet before you can switch it on (see ''Unplug for use' symbol ').

How do I charge my product?

Charge the product before you use it for the first time and when the bottom light of the battery status indicator flashes orange, indicating that the battery is almost empty.

Charging takes approx. 1 hour.

Quick Charge: After approx. 5 minutes of charging, the battery contains enough energy for one shave.

When the product is fully charged it has a cordless operating time of up to 60 minutes.

Note: You cannot use the product while it is charging.

Charging with the power cord

  1. Insert the small plug into the product and put the power plug in the wall outlet.

'Unplug for use' symbol
The 'unplug for use' symbol flashes to remind you to disconnect the power cord from the power outlet and remove the small plug from the product before you switch it on.

How do I use my product?

Always check the product and all accessories before using. Do not use the product or any accessory if it is damaged, as this may cause injury. Always replace a damaged part with one of the original type.

Note: This product is waterproof. It is suitable for use in the bath or shower and for cleaning under the tap with water. For safety reasons, this product can only be used without cord.

Use this product for its intended household use as described in this manual.

For hygienic reasons, the product should only be used by one person.

Shaving

You can use this product either wet or dry, or even in the shower. For a wet shave, apply some water and shaving foam or gel to your skin and rinse the shaving heads under the tap with warm water before following the steps below.

  1. Move the shaving heads over your skin in circular movements to catch all hairs growing in different directions. Make sure each shaving head is fully in contact with the skin. Exert gentle pressure for a close, comfortable shave.
    Shaving Step 1
    Note: Do not press too hard, as this can cause skin irritation.
    Note: If you are shaving with gel or foam, rinse the shaving unit regularly during your shave to ensure that it continues to glide smoothly over your skin.
    Shaving Step 2
  2. Switch off and clean the product after each use.
    Shaving Step 3
    Note: Make sure you rinse all foam or shaving gel off the product.

21-Day adaptation process

Cleaning reminder

When you switch off the product, the cleaning reminder flashes to remind you to clean the product.

  • Clean the shaving heads thoroughly once a month or when the product does not shave as well as it used to.

Trimming

You can use the pop-up trimmer to groom your sideburns and moustache.

  1. Switch on the product.
    Trimming Step 1
  2. Hold the trimmer perpendicular to the skin and move it downwards while exerting gentle pressure.
    Trimming Step 2

Storage and travel

  • Do not place or store the product where it can fall or be pulled into a tub or sink, water or other liquid while plugged in.
    Note: We advise you to let the product and its attachments dry completely before you store them for the next use.

Travel lock

Travel lock
You can lock the shaver when you are going to travel to prevent it from switching on accidentally.

Activating the travel lock
Press the on/off button for 3 seconds to use the travel lock mode.

When the travel lock is activated, the travel lock symbol flashes.
Activating the travel lock

Note: Bluetooth is switched off when the travel lock is activated.

Deactivating the travel lock
Press the on/off button for 3 seconds.
Deactivating the travel lock
Once the travel lock is deactivated, the product switches on automatically.

Note: The product unlocks automatically when connected to a power outlet.

How do I clean my shaver?

Clean the product and the attachments after each use for optimal performance.

Cleaning the shaver with water
Clean the shaver after each use to prevent clogging and damage.

Never dry the shaving unit with a towel or tissue, as this may damage the shaving heads.

While rinsing the shaving unit, water may drip out of the base of the shaver. This is a normal occurrence.

  1. Rinse the shaving unit with warm water.
    Cleaning the shaver with water Step 1
  2. Switch off the shaver. Press the release button to open the shaving unit.
    Cleaning the shaver with water Step 2
  3. Rinse the hair chamber with warm water.
    Cleaning the shaver with water Step 3
  4. Carefully shake off excess water and let the shaving head holder air-dry completely.
    Cleaning the shaver with water Step 4
  5. Close the shaving unit.
    Cleaning the shaver with water Step 5

Thorough cleaning
We advise you to clean the shaving heads thoroughly once a month or when the shaver does not shave as well as it used to.

  1. Press the release buttons on the shaving unit and pull the shaving head holder off the shaving unit.
    Thorough cleaning Step 1
  2. Remove the shaving heads. For detailed instructions, see 'How do I replace the shaving heads?.'
    Note: Do not clean more than one cutter and guard at a time, since they are all matching sets. If you accidentally put a cutter in the wrong shaving guard, it may take several weeks before optimal shaving performance is restored.
  3. Put the shaving heads back into the shaving unit. For detailed instructions, see 'How do I replace the shaving heads?.'
    Thorough cleaning Step 2
  4. Insert the hinge of the shaving head holder into the slot in the top of the shaving unit and close the shaving unit.
    Thorough cleaning Step 3

Cleaning the pop-up trimmer
Clean the trimmer after each use to prevent clogging and damage.

Never dry the trimmer teeth with a towel or tissue, as this may damage the trimmer teeth.

  1. Push the trimmer release slide down to open the pop-up trimmer.
    Cleaning the pop-up trimmer Step 1
  2. Close the trimmer.
    Cleaning the pop-up trimmer Step 2
    Tip: For optimal performance, lubricate the teeth of the pop-up trimmer with a drop of mineral oil every six months (oil not included).

How do I replace the shaving heads?

For maximum shaving performance, replace the shaving heads once a year. Replace damaged shaving heads immediately.

Always replace the shaving heads with original Philips Norelco shaving heads (see 'Accessories').

Replacing the shaving heads

  1. Press the release buttons on the shaving unit and pull the shaving head holder off the shaving unit.
    Replacing the shaving heads Step 1
  2. Turn the retaining rings counterclockwise and remove them. Place them aside in a safe place.
    Replacing the shaving heads Step 2
  3. Remove the shaving heads from the shaving head holder. Discard the used shaving heads immediately to avoid mixing them with the new shaving heads.
    Replacing the shaving heads Step 3
  4. Place new shaving heads in the holder.
    Replacing the shaving heads Step 4
  5. Place the retaining rings back onto the shaving heads and turn them clockwise to reattach the retaining ring.
    Replacing the shaving heads Step 5
    • Each retaining ring has two recesses that fit exactly into the projections of the shaving head holder. Turn the ring clockwise until your hear a click to indicate that the ring is fixed.
      Replacing the shaving heads Step 6
      Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings. Do not place the shaving head holder on a surface, as this may cause damage to the shaving heads.
      Replacing the shaving heads Step 7
  6. Insert the hinge of the shaving head holder into the slot in the top of the shaving unit and close the shaving unit.
    Replacing the shaving heads Step 8

Accessories

Replacement parts and accessories may be purchased at a store near you or on our website www.philips.com/store.

The following accessories and spare parts are available:

Assistance

For assistance, visit our website: www.philips.com/support or call toll free 1-800-243-3050.

Online information is available 24 hours a day, 7 days a week.

Disposal

  • Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations.
  • For assistance, visit our website www.philips.com/support or call 1-800-243-3050 toll free.
  • Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.

Full Two-Year Warranty

Philips North America LLC warrants this new product (except shaving heads) against defects in materials or workmanship for a period of two years from the date of purchase, and agrees to repair or replace any defective product without charge.


This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified voltage or batteries.*

NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

In order to obtain warranty service, simply go to www.philips.com/support. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is authorized by Philips North America LLC.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you.

*Read enclosed instructions carefully.

45-DAY MONEY-BACK GUARANTEE

To enjoy the closest and most comfortable shave from your new Philips Norelco Men's Shaver, the shaver should be used exclusively for 3 weeks. This allows your hair and skin enough time to adapt to the Philips Norelco Shaving System. If, after that period of time, you are not fully satisfied with your Philips Norelco Men's Shaver, send the product back along with dated sales receipt and we'll refund you the full purchase price.

The product must be shipped prepaid by insured mail, insurance prepaid, have the original sales receipt, indicating purchase price and date of purchase, and the moneyback guarantee return authorization form enclosed.

We cannot be responsible for lost mail.

The product must be postmarked no later than 45 days after the date of purchase. Philips reserves the right to verify the purchase price of the product and limit refunds not to exceed suggested retail price.

To obtain money-back guarantee service, please go to www.PhilipsMoneyBack.com.

Delivery of refund check will occur 6–8 weeks after receipt of returned product.

Manufactured for:
Philips Personal Health
a division of Philips North America LLC
P.O. Box 10313, Stamford, CT 06904

This symbol on the product's nameplate means it is listed by Underwriters' Laboratories, Inc.

Norelco and Tripleheader are registered trademarks of Philips North America LLC.

PHILIPS and Philips shield are registered trademarks of Koninklijke Philips N.V.

©2020 Philips North America LLC. All rights reserved.

3000.051.9342.2 (7/17/2020)

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Videos

How to use Philips Shaver S5000 (Video)

Documents / Resources

References

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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