LG Side By Side Refrigerator LSXS26326S Manual

LG Side By Side Refrigerator LSXS26326S Manual

Also See for LSXS26326 Series:
Contents
LG Side By Side Refrigerator LSXS26326S Manual

PRODUCT FEATURES

DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds, a warning alarm sounds at 30-second intervals.

DOOR-IN-DOOR REFRESHMENT CENTER
The Door-in-Door Refreshment Center provides a convenient area for frequently used items that require easy access.

FRESH ZONE DRAWERS
The Fresh Zone drawers are designed to help keep fruits and vegetables fresh.

AUTO-CLOSING HINGE
The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes automatically when it is open at an angle less than 30°.)

ICE PLUS
Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour period.

NOTE

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

warning This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:


You may be killed or seriously injured if you do not follow instructions.


You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

Installation

Operation

  • This appliance is intended to be used in household and similar applications such as:
    - staff kitchen areas in shops, offices and other working environments;
    - farm houses and by clients in hotels, motels and other residential type environments;
    - bed and breakfast type environments;
    - catering and similar non-retail applications.

Maintenance

Disposal

Grounding Instructions

Risk of Fire and Flammable Materials


This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.

CAUTION

Installation

Operation

Maintenance

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

Exterior
Exterior

  1. Control Panel
    Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode.
    NOTE
  2. Freezer
    Frozen food compartment.
  3. Filtered Water and Ice Dispenser
    Dispenses filtered water and ice.
  4. Refrigerator
    Fresh food compartment
  5. Door-in-Door (On some models)
    Press this button to open the Door-in-Door.
  6. Handle
    Opens and closes the refrigerator door.

Interior
Interior

NOTE

  1. LED interior lamps
    Light up the inside of the refrigerator.
  2. Automatic Icemaker
    Automatically produce and store ice.
  3. Freezer Door Bins
    Store small packages of frozen food. Do not store ice cream or food which will be stored for a long period of time within these baskets.
  4. Freezer Shelf
    Adjust the freezer shelves to fil large or tall items.
  5. Freezer Drawer
    Store long-term frozen items. The number of drawers may vary by model.
  6. Water Filter
    Purify water.
  7. Refrigerator Shelf
    Shelves are adjustable to suit individual storage needs. Adjust the shelf height by emptying and removing the shelf and inserting it on a different set of shelf supports. The number of refrigerator shelves varies by model.
  8. Fresh Zone
    Store fruit and vegetables in the crisper drawers to keep them fresh.
  9. Door-in-Door Case (On some models)
    Open the outer Door-in-Door for easy access to frequently used items without letting a lot of cold air out of the refrigerator.
  10. Refrigerator Door Bins
    Standard door bins are adjustable to filt taller items.

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz

Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model LSXC26366*, LSXS26386*
Description Standard-depth, Side by Side refrigerator
Net weight 291 lb (132 kg)
Model LSXC26326*
Description Standard-depth, Side by Side refrigerator
Net weight 266 lb (121 kg)
Model LSXS26336*
Description Standard-depth, Side by Side refrigerator
Net weight 264.6 lb (120 kg)

INSTALLATION

Before Installing

Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another location.
Installation Overview

Unpacking the Refrigerator

NOTE

Choosing the Proper Location

Water
Water supply must be easily connected for the automatic icemaker.

NOTE

Electricity
Use an individual, grounded outlet: 115 Volts, 60 Hz, AC, 15 Amps minimum.

Flooring
To avoid noise and vibration, the unit must be installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate for the unevenness of the floor.

NOTE

Ambient Temperature
Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C).
If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Dimensions and Clearances

  • A very small distance between adjacent elements can result in reduced cooling capacity and at high power consumption charges. Leave at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at least 2 inches (50 mm) between the refrigerator (rear, left side, right side and top) and the wall.
    Dimensions and Clearances
- List Model 26 cu.ft.
A Depth without handle 33 13/32"
(848 mm)
B Width 35 29/32"
(912 mm)
C Height to Top of Case 68 29/32"
(1750 mm)
D Height to Top of Hinge 70 9/32"
(1785 mm)
E Back Clearance 2"
(50 mm)
F Depth without Door 28 23/32"
(730 mm)
G Depth (Total with Door Open 90°) 50 19/32"
(1285 mm)
H Front Clearance 24"
(610 mm)
I Depth With handle 35 29/32"
(912 mm)

Removing/Assembling the Refrigerator Door Handles

NOTE

Removing the Handles

  1. Loosen the mounting fasteners that connect to the refrigerator door and handle using a ¼ in. Allen wrench, remove the mounting fasteners.
    Removing the Handles

Assembling the Handles
Assemble the mounting fasteners at both ends of the handle using a ¼ in. Allen wrench.

Assembling the Handles

Removing and replacing refrigerator doors


Excessive Weight Hazard:

  • Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury.
    Electrical Shock Hazard

Removing the Left (Freezer) Door with Water Line Connection

  1. Disconnect the 2 water line connections, located on the back of the refrigerator. Hold the water supply connection and gently push the collet to detach the water supply line as shown.
    Removing the Left (Freezer) Door with Water Line Connection Step 1
  2. Open the door. Remove the top hinge cover screw .
  3. Disconnect all the wire harnesses and remove the hinge cover .
  4. Pull out the water supply lines .
  5. Unscrew the ground wire .
  6. Rotate the hinge lever counterclockwise . Lift the upper hinge free of the hinge lever latch .
    Removing the Left (Freezer) Door with Water Line Connection Step 2

Removing the right (refrigerator) door
Removing the right (refrigerator) door Step 1

  1. Open the door. Remove the screw from the cover of the upper hinge . Lift the lid .
  2. Turn the hinge lever on the clockwise. Lift the upper hinge separated from the bra of the hinge lever .
  3. Place the door, with the inner part up, on a surface that does not scratch.

    When you lift the hinge separate from the clamp, be careful that the Door does not fall forward.
  4. Raise the door from the bottom pin of the hinge.
    Removing the right (refrigerator) door Step 2

Reinstalling the Left (Freezer) Door

Disassembling/Assembling the water lines
Disassembling/Assembling the water lines Step 1

  1. Reconnect the water lines by inserting them into the connectors. The water lines are inserted correctly when only one of the two guidelines remains visible.
    Disassembling/Assembling the water lines Step 2

    NOTE
    • Water hoses should be cut leaving a clean and straight edge to avoid losses.
      Disassembling/Assembling the water lines Step 3

Reinstalling the right (Refrigerator) Door

  1. Position the door from the bottom pin of the hinge.
    Reinstalling the right (Refrigerator) Door Step 1
  2. Place the top hinge above the latch the hinge lever and place it instead. Rotate the lever in direction counter clockwise and secure the hinge.
    Reinstalling the right (Refrigerator) Door Step 2
  3. Reconnect all harnesses. Hook the tab on the side switch of the lid, under the edge of the opening in the top of the cabinet. Place the lid and replace screw.
    Reinstalling the right (Refrigerator) Door Step 3

Moving the Appliance

Water Pressure

You will need a cold water supply.

Water Pressure
Models with out water filter 20 - 120 psi (138 - 827 kPa)
Where reverse osmosis water filtration system is connected to a cold water supply 40 - 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 - 4.2 kgf/ cm2, or less than 2 - 3 seconds to fill a cup of 7 oz capacity)

If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198 cc capacity):

Supplies Needed

  • Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. To determine how much tubing you need, measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
  • Power drill.
  • ½ in. or adjustable wrench.
  • Flat-blade and Phillips-head screwdrivers.
  • Two ¼ in. outer diameter compression nutsand 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve.
    Supplies Needed Step 1
  • If your existing copper water line has a flaredfitting at the end, purchase an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR cut off the flared fitting with a tube cutter and then use a compression fitting.
    Supplies Needed Step 2
  • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.
    Supplies Needed Step 3

NOTE

Water Line Installation Instructions

Install the shutoff valve on the nearest frequently used drinking water line.

  1. Shut off the main water supply.
  2. Choose the valve location.
    • Choose a location for the valve that is easilyaccessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.
      Water Line Installation Instructions Step 1
  3. Drill the hole for the valve.
    • Drill a ¼ in. hole in the water pipe using asharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.
      NOTE
    • The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing.
      Water Line Installation Instructions Step 2
  4. Fasten the shutoff valve.
    • Fasten the shutoff valve to the cold water pipe with the pipe clamp.
      NOTE
    • Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
      Water Line Installation Instructions Step 3
      1. Vertical Cold Water Pipe
  5. Tighten the pipe clamp.
    • Tighten the clamp screws until the sealing washer begins to swell.
      NOTE
    • Do not over tighten clamp or you may crush the tubing.
      Water Line Installation Instructions Step 4
      1. Washer
  6. Route the tubing.
    • Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.
      NOTE
  7. Connect the tubing to the valve.
    • Place the compression nut and ferrule(sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
      Water Line Installation Instructions Step 5
      1. Ferrule (sleeve)
  8. Flush out the tubing.
    • Turn the main water supply on and flushout the tubing until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing.
      Water Line Installation Instructions Step 6
  9. Connect the tubing to the refrigerator.
    NOTE
    • Place the compression nut and ferrule (sleeve)onto the end of the tubing as shown.
      NOTE
    • Insert the end of the copper tubing into the connection as far as possible. While holding the tubing, tighten the fitting.
      Water Line Installation Instructions Step 7
      1. Refrigerator Connection
  10. Turn the water on at the shutoff valve.
    • Tighten any connections that leak.
    • Check to see if leaks occur at the water lineconnections.
      Water Line Installation Instructions Step 8

Leveling and Door Alignment

Leveling
The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or side-to side. If the refrigerator seems unsteady, or the doors do not close easily, adjust the refrigerator's tilt using the instructions below:

  1. Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.
    NOTE
    • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten.
      Leveling

Door Alignment

Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly. If the space between the doors is uneven, follow the instructions below to align the doors evenly: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it.
Door Alignment

Turning on the Power

  • After installing, plug the refrigerator's power cord into a 3-prong grounded outlet and push the refrigerator into the final position.
    Turning on the Power

Position the Refrigerator

Start the Icemaker

OPERATION

Before Use

Checklist
Checklist Step 1
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

Checklist Step 2
Open refrigerator door and freezer drawer to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator door and the freezer drawer for ventilation.

Checklist Step 3
Connect the power supply.
Check if the power supply is connected before use.

Checklist Step 4
Turn off the icemaker.
Turn off the icemaker if the refrigerator is not yet connected to the water supply.

NOTE

Checklist Step 5
Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

Checklist Step 6
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.

Control Panel

The refrigerator control functions as the mostat for the entire appliance (refrigerator and freezer sections). The colder the setting, the longer the compressor will run to keep the temperature colder. The freezer control adjusts the cold air flow from the freezer to the refrigerator. Setting the freezer control to a lower temperature keeps more cold air in the freezer compartment to make it colder.

Airflow
Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. Be sure not to block vents while packing your refrigerator. Doing so will restrict airflow and may cause the refrigerator temperature to become too warm or cause interior moisture buildup. (See air flow diagram below.)
Airflow


Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To prevent odor transfer and dried out food, wrap or cover foods tightly. (See the Food Storage Guide section for details.)

NOTE

Control Panel Features

* Depending on the model, some of the following functions may not be available.

Vertical Display
Vertical Display

Horizontal Display
Horizontal Display

Ice Type
Vertical Display

Select Crushed Ice or Cubed Ice by pressing the Ice Type button repeatedly to choose the selection desired. The Crushed Ice or Cubed Ice icon will light up to indicate your selection.

Selecting this icon indicates that cubed ice will be dispensed when the dispenser pad is activated.

Selecting this icon indicates that crushed ice will be dispensed when the dispenser pad is activated.

Horizontal Display
Select Crushed Ice, Cubed Ice or Water by pressing the Dispenser button repeatedly to choose the selection desired. The Icon will light up to indicate your selection.


To dispense water or ice, gently push your cup against the dispenser pad.

NOTE

Temperature

NOTE

Temperature Mode Switch Function (°F <->°C)

Ice Plus

Ice ON/OFF

Light

Water Filter Reset

Door Alarm

Lock

Display Off Mode

Demo Mode (For Store Use Only)

To deactivate:
With either refrigerator door opened, press and hold the Refrigerator Temp. and Ice Plus buttons at the same time for ve seconds. The control panel will beep and the temperature settings will display to confirm that Demo Mode is deactivated. Use the same procedure to activate the Demo Mode.

Automatic Icemaker

Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 7 cubes per cycle - approximately 70-120 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.

NOTE

Turning the Automatic Icemaker On
Set the Ice ON/OFF Button to "Ice Off":

  • When the refrigerator will not be used for several days.
    NOTE

Normal Sounds You May Hear
NOTE


Personal Injury Hazard

Normal Sounds You May Hear Personal Injury Hazard
Preparing for Vacation
Set the icemaker power button to OFF and shut off the water supply to the refrigerator.

NOTE

If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections

Power Failure
During a power failure, ice may drop into the freezer compartment. Remove the ice storage bin and discard all the ice. Dry the storage bin and reinstall it. Once power is restored, crushed ice will be selected by default.

NOTE

Ice and Water Dispenser

NOTE

  • Depending on the model, some of the following functions may not be available.

Dispenser structure
Dispenser structure

Using the dispenser

NOTE

Incorrect Way Correct Way
Water Using the dispenser Step 1 Using the dispenser Step 2
Ice Using the dispenser Step 3 Using the dispenser Step 4

Locking the dispenser
Press and hold the Alarm and Lock button simultaneously for 3 seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock.

Cleaning the dispenser stand
The dispenser drip tray has no self-draining function. It should be cleaned regularly. (Models with a combined ice and water switch do not have a drip tray).

  1. To remove, grip the tray with both hands and pull it out. Wipe out dirty areas and dry with a clean cloth.
    Cleaning the dispenser stand

Food Storage Tips

Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Food How to Store
Butter or Margarine Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
Cheese Store in original wrapping until used. Once opened, rewrap tightly in plastic wrap or aluminum foil.
Milk Wipe milk cartons. For coldest milk, place containers on an interior shelf.
Eggs Store in original carton on interior shelf, not on door shelf.
Fruit Do not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container in a crisper, or store in completely closed paper bag on refrigerator shelf.
Leafy Vegetables Remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper.
Vegetables with skins (carrots, peppers) Place in plastic bags or plastic container and store in crisper.
Fish Freeze fresh fish and shellfish if they are not being eaten the same day purchased. Eating fresh fish and shellfish the same day purchased is recommended.
Leftovers Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids.

Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.

Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

NOTE

Packaging
Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.

Packaging recommendations

Follow package or container instructions for proper freezing methods.

Do not use

NOTE

Detaching/Assembling the Storage Bins

Fresh Zone Drawer
The Fresh Zone drawers provide storage for fruit and vegetables.

  1. To remove the Fresh Zone drawers, pull out the drawer to full extension , lift the front up , and pull straight out.
    Fresh Zone Drawer

Removing the Fresh Zone Cover
Hold the cover with both hands and pull it out.
Removing the Fresh Zone Cover

NOTE

Door Bins

The door bins are removable for easy cleaning and adjustment.

Some bins may vary in appearance and will only fit in one location.

  1. To remove the bin, simply lift the bin up and pull straight out.
    Door Bins Step 1
  2. To replace the bin, slide it in above the desired support and push down until it snaps into place.
    Door Bins Step 2

Water Tank

Water Tank

Dairy Corner (Basic Model)

Dairy Corner (Basic Model)

NOTE

Door-in-Door

(Only in some models)
The Door-in-Door compartment allows for easy access to commonly used food items. To access the Door-in-Door compartment, lightly press the button on the refrigerator door handle until you hear a click and the door opens.
Door-in-Door (Only in some models)

Door-in-Door Case

(Only in some models)
To open the Door-in-Door case, pull evenly on the marked area. The Door-in-Door Case is removable for easy cleaning and adjustment.
Door-in-Door Case (Only in some models) Step 1

  1. To replace the Door-in-Door case, line up the tabs on the Door-In-Door case with the slots on the door and push down until it snaps into place.
    Door-in-Door Case (Only in some models) Step 2

Door-in-Door Door Bins

(Only in some models)
The Door-in-Door inner and outer door bins are removable for easy cleaning.

  1. To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place.
    Door-in-Door Door Bins (Only in some models)

Ice storage bin

The ice bin stores the ice cubes made by the icemaker. If you need to remove the ice storage bin, do so as follows:

NOTE

Lift the ice storage bin slightly and pull it out as shown in the figure.
Ice storage bin

Adjusting the Refrigerator Shelves

The shelves in the refrigerator are adjustable to meet individual storage needs. Your model may have full or split shelves.

Adjusting the shelves to fit items of different heights will make finding the exact item you want easier.

Detaching the Shelf

  1. Holding the shelf with both hands, tilt the shelf and pull it out.
    Detaching the Shelf

Assembling the Shelf

  1. Tilt the front of the shelf up and guide the shelf into the slots at a desired height, keeping shelf holder down.
  2. Slide the shelf in, then lower the front of the shelf.
    Assembling the Shelf

Suggested Placement of Shelves

Suggested Placement of Shelves
NOTE

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with the or logo.

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart features.

Smart Diagnosis

NOTE

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone.

Smart Diagnosis

This feature is only available on models with the or logo.

Use this feature to help you diagnose and solve problems with your appliance.

NOTE

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

  1. Press and hold the Freezer button for 3 seconds or longer.
    • The control panel will be turned off, and then '3' will be displayed on the Freezer temperature display part.
      Using Audible Diagnosis to Diagnose Issues Step 1
  2. Then position the phone's mic at the Smart Diagnosis logo located on the right hinge of the refrigerator door.
    Using Audible Diagnosis to Diagnose Issues Step 2

NOTE

MAINTENANCE

Cleaning

General Cleaning Tips

Exterior
For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners.

For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners.

Inside Walls

To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated etergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.

Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.
Condenser Coils

Replacing the Water Filter

It is recommended that you replace the water filter:

  • When the water filter indicator turns on .

Before Replacing the Water Filter:
If the top shelf, located below the water filter, is in the highest position, it will need to be removed prior to replacing the water filter. To remove any shelf: Tilt up the front of the shelf and lift . Pull the shelf out.
Before Replacing the Water Filter Step 1

  1. Remove the old water filter.
    • Pinch the sides to open the water filter cover.
      Before Replacing the Water Filter Step 2

      NOTE
    • Pull the water filter downward and turn it counterclockwise to pull it out. Make sure to rotate the filter down completely before pulling it out of the manifold hole.
      Before Replacing the Water Filter Step 3
  2. Replace with a new water filter.
    • Take the new water filter out of its packing and remove the protective cover from the orings. With water filter tabs in the horizontal position, push the new water filter into the manifold hole until it stops.
      Before Replacing the Water Filter Step 4
    • Rotate the water filter up into position and close the cover. The cover will click when closed correctly.
      Before Replacing the Water Filter Step 5
  3. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
    NOTE
  4. After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light.
    Before Replacing the Water Filter Step 6

NOTE

Call: 1-800-243-0000 (USA)
1-888-542-2623 (Canada)

Part number of the replacement water filter:

Performance Data Sheet

Model: LT1000P, LT1000PC, LT1000PCS

NSF System Trade Name Code: MDJ64844601

The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.

Substance Reduction Average Influent Challenge NSF Specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements
Chlorine Taste and Odor 2.0 μg/L 2.0 μg/L± 10% >97.5% 0.050 μg/L N/A ≥ 50.00%
Nominal Particulate Class I, , 2 0.5 to < 1.0 μm 12,000,000 pts/mL At least 10,000 particles/mL 99.80% 24,000 pts/ml N/A ≥ 85.00%
Asbestos 180 MFL 107 to 108 MFL; fibers greater than 10 μg/Lin length >99.00% < 1 MFL N/A ≥ 99.00%
Atrazine 8.5 μg/L 9.0 μg/L ± 10% >94.10% 0.500 μg/L 3.0 μg/L N/A
Benzene 15.0 μg/L 15.0 μg/L ± 10% >96.60% 0.510 μg/L 5.0 μg/L N/A
Carbofuran 74.0 μg/L 80.0 μg/L ± 10% 98.30% 1.258 μg/L 40 μg/L N/A
Lindane 1.9 μg/L 2.0 μg/L ± 10% >99.00% 0.019 μg/L 0.2 μg/L N/A
P-Dichlorobenzene 230.0 μg/L 225.0 μg/L ± 10% >99.80% 0.460 μg/L 75.0 μg/L N/A
2,4-D 210.0 μg/L 210.0 μg/L ± 10% >99.90% 0.210 μg/L 70.0 μg/L N/A
Lead pH @6.5 140.0 μg/L 150.0 μg/L ± 10% 99.60% 0.560 μg/L 10.0 μg/L N/A
Lead pH @8.5 150.0 μg/L 150.0 μg/L ± 10% >99.70% <0.500 μg/L 10.0 μg/L N/A
Mercury @ pH6.5 5.9 μg/L 6.0 μg/L ± 10% 91.00% 0.531 μg/L 2.0 μg/L N/A
Mercury @ pH8.5 5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L N/A
Cyst* 100,000 cysts/L Minimum 50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95%
Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L N/A
Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L N/A
DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L N/A
Trimethoprim 170 ng/L 1400 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L N/A
Linuron 160 ng/L 1400 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L N/A
Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L N/A
Ibuprofen 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L N/A
Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L N/A
Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L N/A
Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L N/A
Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L N/A

* Based on the use of Cryptosporidium parvum oocysts.

Guidelines for Application / Water Supply Parameters
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Community or Private Well - Potable Water
Water Pressure 20 – 120 psi (138 – 827 kPa)
Water Temperature 33°F – 100°F (0.6°C – 37.8°C)
Capacity 200 gallons (757 liters)

It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.

NOTE

For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website.

For further assistance, contact the LG Electronics Customer Information Center.

USA: 1-800-243-0000
Canada: 1-888-542-2623

Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**

LG is a trademark of LG Corp.
NSF is a trademark of NSF International.
Manufactured by LG Electronics, INC:
170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA

TROUBLESHOOTING

FAQs

Frequently Asked Questions

Q: How do I unclog the ice dispenser chute?

A: Eliminate the frost of ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup. Make sure that the refrigerator doors are closed before attempting to dispense ice.

Q: Why are ice crystals and frost forming on my frozen food?

A: When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings.

Q: How long will it take for my ice bin to fill completely?

A: Once the ice supply in the bin has been completely exhausted, it may take up to 90 minutes before additional ice is available, and approximately 72 hours to completely refill the bin.

Q: Why does my ice and water taste unusual?

A: It is recommended that you replace the water filter:

If your refrigerator was recently installed, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

Before Calling for Service

Cooling

Problem Possible Cause & Solution
Refrigerator and Freezer section are not cooling.

A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.

• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.

The refrigerator control is set to OFF (some models).
  • Turn the control ON. Refer to the Setting the Controls section for proper temperature settings.
Refrigerator is set to Demo Mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Cooling system runs too much. Refrigerator is replacing an older model.
Refrigerator was recently plugged in or power restored.
The door is opened often or a large amount of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot location.
Condenser / back cover is clogged.
Interior moisture buildup. Doors are opened often or for long periods of time.
Doors are not closed correctly.
Weather is humid.
Defrost cycle recently completed.
Food is not packaged correctly.
Food is freezing in the refrigerator compartment. Food with high water content was placed near an air vent.
Refrigerator temperature control is set incorrectly.
Refrigerator is installed in a cold location.
Refrigerator or Freezer section is too cold. Incorrect temperature control settings.
Frost or ice crystals form on frozen food (inside of sealed package). Condensation from food with a high water content has frozen inside of the food package.
Food has been left in the freezer for a long period of time.
Frost or ice crystals form on frozen food (outside of package). Door is opened frequently or for long periods of time.
Door is not closing properly.
Refrigerator or Freezer section is too warm. Refrigerator was recently installed.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections.
Doors are opened often or for long periods of time.
Unit is installed in a hot location.
A large amount of food or hot food was added to either compartment.
Doors are not closed correctly.
Temperature control is not set correctly.
Defrost cycle has recently completed.

Ice & Water

Problem Possible Cause & Solution
Icemaker is not making enough ice. Demand exceeds ice storage capacity.
House water supply is not connected, valve is not turned on fully, or valve is clogged.
Low house water supply pressure.
Reverse osmosis filtration system is used.
Tubing connecting refrigerator to house supply valve is kinked.
Doors are opened often or for long periods of time.
Doors are not closed completely.
The temperature setting for the freezer is too warm.
Icemaker is not making ice Refrigerator was recently installed or icemaker recently connected.
Icemaker is not turned on.
The ice detecting sensor is obstructed.
The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.
Icemaker shutoff (arm or sensor) obstructed.
Reverse osmosis water filtration system is connected to your cold water supply.
Ice has bad taste or odor. Water supply contains minerals such as sulfur.
Icemaker was recently installed.
The food has not been stored properly in either compartment.
The interior of the refrigerator needs to be cleaned.
The ice storage bin needs to be cleaned.
Icemaker is making too much ice. Icemaker shutoff (arm/ sensor) is obstructed.

Parts & Features

Problem Possible Cause & Solution
Doors will not close correctly or pop open. Food packages are blocking the door open.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
The doors were removed during product installation and not properly replaced.
Refrigerator is not leveled properly.
Doors are difficult to open. The gaskets are dirty or sticky.
Door was recently closed.
Refrigerator wobbles or seems unstable Leveling legs are not adjusted properly.
Floor is not level.
Lights do not work. LED interior lighting failure.
The interior of the refrigerator is covered with dust or soot. The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
Ice is not dispensing. Doors are not closed completely.
Infrequent use of the dispenser.
The delivery chute is clogged with frost or ice fragments.
The dispenser display is locked.
Ice bin is empty.
Water is dispensing slowly.

Water filter has been exhausted.

Replacing the water fi lter is recommended:

Reverse osmosis filtration system is used.
Low house water supply pressure.
Water is not dispensing. New installation or water line recently connected.
The dispenser panel is locked.
Refrigerator or freezer doors are not closed properly.
Water fi lter has been recently removed or replaced.
Tubing connecting refrigerator to house supply valve is kinked.
The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.
Dispensing warm water. Refrigerator was recently installed.
The water dispenser has been used recently and the storage tank was exhausted.
Dispenser has not been used for several hours.

Refrigerator is connected to the hot water supply.


Connecting the refrigerator to a hot water line may damage the icemaker.

Noises

Problem Possible Cause & Solution
Clicking The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.
Rattling Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator.
Refrigerator is not resting solidly on the floor.
Refrigerator with linear compressor was jarred while running.
Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments.
Air is being forced over the condenser by the condenser fan.
Gurgling Refrigerant flowing through the cooling system.
Popping Contraction and expansion of the inside walls due to changes in temperature.
Sizzling Water dripping on the defrost heater during a defrost cycle.
Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.
Dripping Water running into the drain pan during the defrost cycle.
Pulsating or highpitched sound Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound.

LIMITED WARRANTY

For USA

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics ("LG") will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories.

WARRANTY PERIOD
Refrigerator/Freezer Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) Compressor
One (1) year from the date of original retail purchase Five (5) years from the date of original retail purchase Five (5) years from the date of original retail purchase Linear / Inverter Compressor Only: Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor)
Parts and Labor (internal/ functional parts only) Parts and Labor Parts and Labor

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association ("AAA") and will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the "AAA Rules") and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: "Arbitration Opt Out" or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair continued and clicking on "Find My Model & Serial Number").

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

For Canada

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) Refrigerator
One (1) year from the date of original retail purchase One (1) year from the date of original retail purchase Seven (7) years from the date of original retail purchase Ten (10) years from the date of original retail purchase
Parts and Labor (internal/ functional parts only) Parts and Labor Parts only (Consumer will be charged for labor) Part only (Consumer will be charged for labor)

LGECI'S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty's terms.

THIS LIMITED WARRANTY DOES NOT COVER:

All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com

PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to "LG" mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the "Notice of Dispute"). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG's receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG's receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person's or entity's product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any inperson arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.

Opt Out.You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by either (i) sending an e-mail to [email protected], with the subject line: "Arbitration Opt Out;" or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on "Find My Model & Serial Number").

In the event that you "Opt Out", the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement ("EULA") in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A.
1-888-542-2623 CANADA

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www.lg.com

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