Samsung Soundbar HW-K360 And Remote Control Manual

Samsung Soundbar HW-K360 And Remote Control Manual

Also See for HW-K360:
Samsung Soundbar HW-K360 And Remote Control Manual

SAFETY INFORMATION

The following also applies to the Wireless Subwoofer (PS-WK360).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

shock hazard This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
caution This symbol indicates that this product comes with important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult Instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

FCC NOTE (for U.S.A):

Class B FCC Statement

The included module(s) has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

FCC Caution:

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

  1. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

CALIFORNIA USA ONLY
This perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA
"Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate."

PRECAUTIONS


DO NOT INGEST BATTERY. CHEMICAL BURN HAZARD.

The remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the remote and make sure to keep it away from children. If you think the battery might have been swallowed or placed inside any part of the body, seek immediate medical attention.

UNPACKING

Main Unit
Main Unit

Subwoofer
Subwoofer

Remote Control/Battery
Remote Control/Battery

Optical Cable
Optical Cable

  • The package also includes wall mounting hardware.
  • The Micro USB to USB adapter is sold separately. To purchase, contact a Samsung Service Center or Samsung Customer Care.

CONNECTING ELECTRICAL POWER

Use the following accessories to connect the Soundbar to electrical power.

Main Unit Subwoofer
Power Cord AC/DC Adapter Power Cord AC/DC Adapter

CONNECTING THE SUBWOOFER TO THE MAIN UNIT

You can enjoy rich bass tones and better sound quality by linking the subwoofer to the main unit.

Main Unit
Main Unit

Subwoofer
Subwoofer

The main unit and subwoofer should link (connect wirelessly) automatically when the main unit and subwoofer are turned on. When auto-connection is complete, the blue indicator on the rear of the subwoofer stops blinking and glows blue continuously. The subwoofer's LED indicator modes are listed below:

blue Auto-connection is complete.
blue blinking Auto-connection is not complete.
blue is not lit
  1. Is the power cord plugged into the outlet? If not, connect the power plug to the outlet.
  2. If the power cord is plugged in correctly, check the main unit. If your main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit.

  • Before you begin, put the battery into the remote.

CONNECTING THE SUBWOOFER TO THE MAIN UNIT Step 1CONNECTING THE SUBWOOFER TO THE MAIN UNIT Step 2CONNECTING THE SUBWOOFER TO THE MAIN UNIT Step 3

  1. Press the ID SET button on the rear of the subwoofer with a small, pointed object for 5 seconds.
  2. Press the button on your remote control for 5 seconds while the main unit is turned OFF.
  3. The ID SET message appears on the display of the main unit for a short period of time, and then disappears.
    ID SET
  4. While the subwoofer's indicator is blinking blue, press the button on your remote control or on the right side of the main unit to turn on the main unit.
  5. The connection is complete if the indicator on the rear of the subwoofer stops blinking and glows continuously.

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-8000S) to your Soundbar. (Sold separately)

CONNECTING TO YOUR TV

You can enjoy TV sound after connecting the Soundbar to your TV with or without a cable.


  • Before you begin, put the battery into the remote.

Connecting with a Cable

Connecting with a Cable

  1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable.
  2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D.IN mode.
    D.IN
    • If you have connected the main unit to a TV with a digital optical cable, you can set Auto Power Link to ON and have the Soundbar turn on automatically when you turn the TV on.

TV SoundConnect (Linking to a Samsung TV with Bluetooth)

  1. Select TV mode in your Soundbar display by pressing the button on the right side of the Soundbar or the SOURCE button on your remote control. (Modes are displayed in the following order: D.IN → AUX → BT → TV → USB.)
    TV SoundConnect (Linking to a Samsung TV with Bluetooth) Step 1
  2. When the connection message shown below appears on the TV screen, select with your TV remote control.
    TV SoundConnect (Linking to a Samsung TV with Bluetooth) Step 2
  3. The Soundbar outputs TV sound.
    • If the TV SoundConnect linking process fails, navigate to SoundConnect in the TV's Sound menu, select Add New Device, and set Add New Device to ON. Then, try again.
    • If you want to disconnect the existing connection to your TV and establish a new connection to another TV, press the button on your remote control for more than 5 seconds.
    • Do not place electronic devices or metallic objects on top of the product.
      e.g., Wired/wireless router, set-top box, or modem.

CONNECTING TO AN EXTERNAL DEVICE

Optical Cable

You can enjoy sound from separate external devices such as a BD player/game console/set-top box, etc. by connecting them to your Soundbar.

Optical Cable

  1. Connect an Optical Cable as shown in the picture above.
  2. Press the button on the right side of your Soundbar or the SOURCE button on your remote control to select D.IN mode.
  3. The Soundbar shows D.IN on its display and outputs sound from the connected device.

USB

You can play music files located on USB storage devices through the Soundbar.

USB port
USB port

Display
Display

  1. Connect a Micro USB to USB adapter with a male USB 2.0 Micro USB plug (Type B) on one end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar.
  2. Press the button on the main unit's right side or the SOURCE button on the remote control to select the USB mode.
  3. USB appears on the display screen.

INSTALLING THE WALL MOUNT

You can use the wall mount bracket to mount this unit on a wall.

Installation Precautions

  • Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on.

Accessories for Wall-mounting


(Wall Mount L)

(Wall Mount R)
Bracket-Wall Mount (2 EA)

Holder-Screw (2 EA)

Screw (2 EA)
Wall Mount Guide
  1. Place the Wall Mount Guide against the wall surface.
    • The Wall Mount Guide must be level.
    • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.
      INSTALLING THE WALL MOUNT Step 1
  2. Align the Wall Mount Guide's Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.
    • If you are not mounting below a TV, place the Center Line in the center of the installation area.
      INSTALLING THE WALL MOUNT Step 2
  3. Push a pen tip or sharpened pencil tip through the center of the B-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.
  4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
    • If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.
      INSTALLING THE WALL MOUNT Step 3
  5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.
    INSTALLING THE WALL MOUNT Step 4
  6. Use the two Screws (M4 x L14) to attach both Bracket-Wall Mount L and R to the Soundbar's bottom. For a proper fit, make sure to align the bumps on the Soundbar to the holes on the brackets.
    INSTALLING THE WALL MOUNT Step 5
    • When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar. See the illustration below.
      INSTALLING THE WALL MOUNT Step 6
    • The left and right mounts are different shapes. Make sure to position them correctly.
      INSTALLING THE WALL MOUNT Step 7
  7. Install the Soundbar with the attached Bracket-Wall Mount by hanging the Bracket-Wall Mount on the Holder-Screws on the wall.
    INSTALLING THE WALL MOUNT Step 8INSTALLING THE WALL MOUNT Step 9
    • Slightly tilt the Soundbar to insert both Holder-Screw heads into Bracket-Wall Mount holes. Push the Soundbar in the direction of the arrow to make sure both sides are firmly fixed.
      INSTALLING THE WALL MOUNT Step 11

DETACHING THE SOUNDBAR FROM THE WALL

  1. To separate the Soundbar from the wall, push it in the direction of the arrow, tilt it up slightly, and then pull it away from the wall as shown.
    DETACHING THE SOUNDBAR FROM THE WALL
    • Do not hang onto the installed unit and avoid striking or dropping the unit.
    • Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the product.
    • When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as this may cause it to fall.
    • For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm) below the TV, if the TV is mounted on the wall.
    • For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely to fall.

REMOTE CONTROL

REMOTE CONTROL Step 1REMOTE CONTROL Step 2

Power Turns the Soundbar on and off.
Volume Adjusts the volume level of the unit.
Play / Pause Plays and pauses a file.
Skip Forward Selects the next file.
Skip Back Selects the previous file.
Repeat Press to set the Repeat function during music playback from a USB device.
  • OFF-REPEAT: Cancels Repeat Playback.
  • TRACK-REPEAT: Plays a track repeatedly.
  • ALL-REPEAT: Plays all tracks repeatedly.
  • RANDOM-REPEAT: Plays tracks in random order repeatedly. (A track that has already been played may be played again.)
SOUND EFFECT You can select from 6 sound modes: STANDARD, MUSIC, CLEAR VOICE, SPORTS, MOVIE, and NIGHT MODE.
- NIGHT MODE
When changing a channel or music source, the volume difference between different music input sources is automatically adjusted to be suitable for listening.
SURROUND SOUND The Surround Sound function adds depth and a sense of space to sound. Each time you press this button, ON-SURROUND SOUND and OFF- SURROUND SOUND alternate.
Each time you press and hold this button for 5 seconds, ON-TV REMOTE and OFF-TV REMOTE alternate.
SOURCE Press to select a source connected to the Soundbar.
Mute Sets the volume temporarily to 0.
Press again to cancel.
Bluetooth POWER Press to turn the Bluetooth POWER On function on and off. When the Bluetooth POWER On function is on, ON - BLUETOOTH POWER appears in the Soundbar's display.
SOUND CONTROL You can select from TREBLE, BASS, SUBWOOFER LEVEL, or AUDIO SYNC.
  • Press to select TREBLE, BASS, SUBWOOFER LEVEL, or AUDIO SYNC. Then, use the , buttons to adjust the Treble or Bass volume from -6 ~ +6, SUBWOOFER LEVEL volume from -12, -6 ~ +6.
  • If the video and audio between the TV and your Soundbar are not synchronized, select the AUDIO SYNC in Sound Control, and then set audio delay between 0~300 milliseconds by using the , buttons.
  • Each time you press and hold this button, ON-POWER LINK and OFF-POWER LINK alternate.

Controlling the Soundbar using Your TV Remote Control

  1. Press and hold the SOUND button for more than 5 seconds while the Soundbar is turned on.
  2. In the TV's menu, set the TV speaker to external speaker.
    • Only the VOL +/- and MUTE buttons will be available to control the Soundbar.
    • Manufacturers supporting this function:
    • To turn off this function, press the SOUND button for 5 seconds. "OFF - TV REMOTE" appears on the Soundbar's display.

Installing the Battery in the Remote Control

  1. Use a suitable coin to turn the remote control's battery cover counterclockwise to remove it as shown in the figure below.
    Installing the Battery in the Remote Control Step 1
  2. Insert a 3V lithium battery. Keep the positive (+) pole facing up when inserting the battery. Put the battery cover on, and then align the '●' marks side by side as shown in the figure below.
    Installing the Battery in the Remote Control Step 2
  3. Use a suitable coin to turn the remote control battery cover clockwise as far as it will go to fix it in place.
    Installing the Battery in the Remote Control Step 3

TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.
Is the power cord plugged into the outlet?
Connect the power plug to the outlet.

A function does not work when the button is pressed.
Is there static electricity in the air?
Disconnect the power plug and connect it again.

Sound is not produced.
Is the Mute function on?
Press the (Mute) button to cancel the function.
Is the volume set to minimum?
Adjust the Volume.

The remote control does not work.
Are the batteries drained?
Replace with new batteries.
Is the distance between the remote control and main unit too far?
Move closer to the unit.

The TV SoundConnect (TV pairing) failed.
Does your TV support TV SoundConnect?
TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.
Is your TV firmware the latest version?
Update your TV with the latest firmware.
Does an error occur when connecting?
Contact the Samsung Call Center.
Reset the TV mode and connect again.
Press and hold the button for 5 seconds to reset the TV SoundConnect connection.

The blue indicator on the rear of the subwoofer is not lit and the subwoofer is not producing sound.
Is the main unit power on?
Check the power cord. If the power cord is plugged in correctly, check the main unit. If your main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit.
Your subwoofer may not be connected to the main unit of the product.
Try to connect your subwoofer again.

LICENSE


Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.


For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS 2.0 Channel are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

OPEN SOURCE LICENSE NOTICE

To send inquiries and requests regarding open sources, contact Samsung via Email ([email protected]).

IMPORTANT NOTE ABOUT SERVICE

  • An administration fee may be charged if either:
  • If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair.

SPECIFICATIONS

GENERAL USB 5 V / 0.5 A
Weight Main Unit 3.3 lbs (1.5 Kg)
Subwoofer (PS-WK360) 6.4 lbs (2.9 Kg)
Dimensions (W x H x D) Main Unit 35.7 x 2.1 x 2.8 inches
(907.5 x 53.5 x 70.5 mm)
Subwoofer (PS-WK360) 6.1 x 11.8 x 11.5 inches
(155.0 x 300.0 x 293.0 mm)
Operating Temperature Range +41°F to +95°F
Operating Humidity Range 10% to 75 %
AMPLIFIER Rated Output Power Main Unit 35 W/CH x 2, 6 ohm, THD=10%, 1 kHz
Subwoofer (PS-WK360) 60 W, 3 ohm, THD=10%, 100 Hz
S/N Ratio (Analog Input) 65 dB
Separation (1kHz) 65 dB
Supported play formats (DTS 2.0 sound is played in DTS format.) LPCM 2ch, Dolby Audio™
(supporting Dolby® Digital), DTS
  • Nominal specification
    • Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call (877) 278 - 0799

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use)

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the product to and from the service center is the responsibility of the purchaser.

SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

SAMSUNG's obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an "AS IS" basis. Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To obtain warranty service, please contact SAMSUNG customer care center.

The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/ authorized_resellers.html.


Certification model only

The party responsible for product compliance:
Samsung Electronics Co., LTD.
America QA lab of Samsung
19 Chapin Rd. Building D,
Pine Brook, New Jersey 07058

Questions or Comments?

AREA CALL OR VISIT US ONLINE AT WRITE
IN THE US 1-800-SAMSUNG (726-7864) www.samsung.com/us/support Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660

Brand

© 2016 Samsung Electronics Co., Ltd. All rights reserved.

Videos

Samsung HW-K360 Review Video

How to Connect a Soundbar to a TV Video

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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