Cisco IP Phone 7841 Quick Reference Guide

Cisco IP Phone 7841 Quick Reference Guide

Also See for 7841:

Tutorial (12 pages)

,

Quick reference manual (7 pages)

,

Manual (7 pages)

Table of Contents

Contents

1 Phone Layout and Key Descriptions
2 DIALING AND ANSWERING
3 DECLINE
4 HOLD AND RESUME
5 FORWARD
6 TRANSFER
7 CORPORATE DIRECTORY
8 CONFERENCE (AD-HOC)
9 VOLUME
10 MEET-ME CONFERENCE CALL
11 USER PREFERENCES
12 CALL HISTORY
13 Videos
- 13.1 Cisco 7841 Phone Tutorial Video
- 13.2 How to perform factory reset on 7841 phone using keypad
14 Documents / Resources
- 14.1 Download manual

Cisco IP Phone 7841 Quick Reference Guide

Phone Layout and Key Descriptions

Cisco 7841

Phone Descriptions

1	Handset Light Strip	Indicates an incoming call (flashing red) or new voice message (steady red).
2	Programmable Feature Buttons	Depending on how your system administrator sets up the phone, programmable feature buttons provide access to: Green, steady: Active call or two-way intercom call Green, flashing: Held call Amber, steady: Privacy in use, one-way intercom call, DND active, or logged into Hunt Group Amber, flashing: Incoming call or reverting call Red, steady: Remote line in use (shared line or Line Status) Red, flashing: Remote line on hold
3	Phone Screen	Shows information about your phone such as directory number, call and line status, softkey options, speed dials, placed calls, and phone menu listings.
4	Softkey Buttons	Depending on how your system administrator sets up the phone, enabled softkey options display on your phone screen.
5	Navigation Ring and Select Button	The navigation ring and select button allows you to scroll through, highlight, and select items.
6	Hold / Resume Button	Places an active call on hold or resumes the held call.
7	Conference Button	Creates a conference call.
8	Transfer Button	Transfers a call.
9	Speakerphone Button	Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.
10	Headset Button	Toggles the headset on or off. When the headset is on, the button is lit.
11	Mute Button	Toggles the microphone on or off. When the microphone is muted, the button is lit.
12	Keypad	Allows you to dial phone numbers, enter letters, and select menu items (by entering the item number).
13	Volume Button	Controls the handset, headset, and speakerphone volume (off hook) and the ringer volume (on hook).
14	Contacts Button	Opens or closes the Directories menu. Use the Contacts button to access personal and corporate directories.
15	Applications Button	Opens or closes the Applications menu. Use the Applications button to access call history, user preferences, phone settings, and phone model information.
16	Messages	Autodials your voice messaging system (varies by system).
17	Handset	The handset contains the primary mic and speaker.

DIALING AND ANSWERING

To make a call:

Press Speakerphone or Headset and dial a number if using speakerphone/headset.
For Internal calls - enter the 4 digit extension number.
For external calls - dial 9 + the number (add 1 + area code for long distance calls).

To answer a call on your primary line:

If you are using the speakerphone, press Speakerphone button.
If you are using the headset, press Headset button.

To end a call:

If you are using the speakerphone, press Speakerphone button or End-Call softkey.
If you are using the headset, press the Headset button or End-Call softkey.

DECLINE

To immediately decline a call:

Highlight the call and press Decline softkey.

To send call to voicemail:

Press Volume down once to silence the incoming call, then wait for the call go to voicemail.

HOLD AND RESUME

To place a call on hold:

Press the Hold / Resume button.

To resume a call:

Press the Resume softkey or the Hold / Resume button.

FORWARD

To forward calls:

At idle phone, press Fwd All softkey.

To cancel forwarding:

Press Fwd Off softkey.

TRANSFER

To transfer a call to another extension:

Press Transfer button.
Press Transfer button again.

To retrieve the call if no one answers:

Press Cancel softkey.

CORPORATE DIRECTORY

Look up subscribers by first name, last name or extension number:

Press the Contacts Button.
Scroll to and select Corporate Directory.
Fill in search criteria and press Submit softkey.
Highlight desired contact and press Dial (or Call) softkey.

CONFERENCE (AD-HOC)

To conference in participants (up to six participants):

During a connected call, press Conference button.
Select a held call and press Yes.
OR dial the desired number and press Conference button again.

To end a conference call:

Press Cancel softkey.

To view conference participants:

Press Details softkey.

VOLUME

To adjust the handset, headset, or speakerphone volume:

During the call, press Volume button up or down.

To adjust the ringer volume:

At an idle phone, press Volume button up or down.

MEET-ME CONFERENCE CALL

To establish a Meet-Me conference:

Press Meet Me softkey and dial the Meet-Me conference number (Contact the helpdesk to receive a conference number).

To participate in a Meet-Me conference:

To end a Meet-Me conference:

Hang up or press Cancel softkey.

USER PREFERENCES

To adjust user preferences:

Press Applications button.
Scroll to and select Preferences option.

To change the ring tone:

Select Ringtone from Preferences.
Press Play softkey to sample ring.
Press Set softkey to make choice.
Press Apply softkey to finalize choice.

To change contrast:

Select Contrast from Preferences.
Use Navigation ring to adjust contrast.
Press Save softkey to save contrast settings.

CALL HISTORY

To view call history:

To dial a number in the call history:

To edit a number in a call log:

Videos

Cisco 7841 Phone Tutorial Video

How to perform factory reset on 7841 phone using keypad

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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