HP Compaq Presario,Presario SR1925 Maintenance Manual
Hp compaq presario,presario sr1925: supplementary guide
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Also See for Compaq Presario,Presario SR1925:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
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Summary of Contents for HP Compaq Presario,Presario SR1925
- Page 1 PC Troubleshooting and Maintenance Guide...
- Page 2 The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
Table of Contents PC Maintenance ... 1 Troubleshooting PC Problems ... 4 Creating Data Backup Discs...1 Creating System Recovery Discs ...1 Removing Unused Programs...1 Running the Disk Cleanup Program ...1 Running the Disk Defragmenter Program...2 Checking for Hard Disk Drive Errors ...2 Understanding Hard Disk Drive Space ...2 Recommended Maintenance Schedule ...3 Audio...4... - Page 4 Repairing Software Problems ... 15 Software Repair Overview... 15 Restarting Your PC ... 15 Turning Off Your PC ... 15 Updating Drivers ... 16 Microsoft System Restore ... 16 Application and Driver Recovery ... 16 System Recovery Overview... 17 Creating System Recovery Discs ... 18 Creating a Recovery Tools CD...
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Page 5: Pc Maintenance
PC Maintenance This section includes information about tasks you can perform to help ensure the trouble-free operation of your PC, and to ease the recovery of important information on your PC should problems arise in the future. Creating Data Backup Discs You can use the CD or DVD burning software included on your PC to create backup discs of important information including personal files, e-mail messages,... -
Page 6: Running The Disk Defragmenter Program
Enter key. 4 Press the Enter key again to select the operating system. 5 Log on to Windows. When the Desktop message appears, click Yes to continue in Safe Mode. 6 After Windows starts, use the previous procedure to run the Disk Defragmenter program. -
Page 7: Recommended Maintenance Schedule
Create a Restore Point (See “Microsoft System Restore” on page 16.) PC Troubleshooting and Maintenance Guide For detailed cleaning instructions, go to http://www.hp.com/ support select your country/region and language, search on your PC model number, and then search on the... -
Page 8: Troubleshooting Pc Problems
Troubleshooting PC Problems This section contains a series of tables that describe possible solutions to problems that may occur when using your PC. Each table contains: • Symptoms that describe the sign or warning message for the type of problem. •... -
Page 9: Video
Video Symptom Some video files do not play. Codec error messages appear when I play certain video files. Files Needed To Display Video Are Missing or Corrupt error message appears. CD and DVD Drives Symptom The CD or DVD drive cannot read a disc or takes too long to start. - Page 10 CD and DVD Drives (continued) Symptom I cannot create (burn) a disc. I cannot add data to a DVD. I cannot play a music CD on a home stereo. PC Troubleshooting and Maintenance Guide Possible solution Ensure the disc is inserted with the label facing up and centered in the tray. Verify that you are using the correct disc type (media) for the drive.
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Page 11: Display (Monitor)
If no pins are bent, reconnect the monitor connector cable to the PC. Adjust the monitor resolution setting in Windows: Right-click the desktop, and then select Properties. Select the Settings tab. Drag the Screen Resolution slider to adjust the resolution as needed. -
Page 12: Hard Disk Drive
You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. Refer to the Warranty and Support Guide for details. Ensure that the device is properly and securely connected and that the pins in the connector are not bent down. -
Page 13: Internet Access
Hardware Installation (continued) Symptom New or existing device does not work after installing a new device. Internet Access Symptom I cannot connect to the Internet. I cannot automatically start Internet programs. Possible solution To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver: Click Start, and click Control Panel. - Page 14 Internet Access (continued) Symptom Web pages load slowly. The AOL program comes up even when it is not being used. My Internet browser home page changed to something I did not want. Unwanted pop-up advertisements display on my PC when connected to the Internet.
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Page 15: Keyboard And Mouse
Keyboard and Mouse Symptom Keyboard commands and typing are not recognized by the PC. Keyboard Print button does not work. Wireless keyboard does not work after installation or is not detected. Wireless mouse does not work after installation or is not detected. Cursor does not respond to mouse movement. -
Page 16: Power
Keyboard and Mouse (continued) Symptom Cursor moves too fast or too slow. Power Symptom PC will not turn on or start. Invalid system disk or Non-System disk or disk error message displays. PC does not respond or turn off when the On button is pressed. PC shut down automatically. -
Page 17: Performance
Power (continued) Symptom PC date and time display is incorrect. Performance Symptom Applications and files take longer to open or respond. Possible solution The real-time clock (RTC) battery may need to be replaced. Battery life is approximately seven years. Before replacing the battery, try resetting the date and time in your operating system by using the Control Panel. -
Page 18: Miscellaneous
Performance (continued) Symptom Possible solution Applications and files Check for hard disk drive errors: take longer to open or Close all open programs and windows. respond. (continued) Click Start, and then click My Computer. Right-click the hard disk drive that you want to check, and then click Properties. In the System Properties window, click the Tools tab. -
Page 19: Repairing Software Problems
• Contact HP Support to purchase a set of System Recovery discs. You should also make the HP PC Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive. See “Creating a Recovery Tools CD“... -
Page 20: Updating Drivers
Updating Drivers A driver is a software program that allows your PC to communicate with an attached device, such as a printer, a hard disk drive, a mouse, or a keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click Start, right-click on My Computer, and then click Properties. -
Page 21: System Recovery Overview
If your PC has a blank or corrupted hard disk NOTE: drive, you will see only the Full System Recovery option. If your PC includes an HP Personal Media NOTE: Drive (select models only), you must remove it before starting the System Recovery program. -
Page 22: Creating System Recovery Discs
Creating System Recovery Discs Complete the procedure described in this section to create a set of system recovery discs from the recovery image stored on your hard disk drive. This image contains the operating system and software program files that were originally installed on your PC at the factory. -
Page 23: Running System Recovery From Recovery Discs
PC except the monitor, the keyboard, and the mouse. 5 Disconnect or remove all external drives and remove the HP Personal Media Drive if your PC includes one. 6 Press the On button to turn on the PC. 7 The PC starts the recovery from the recovery disc. - Page 24 Starting System Recovery if the PC is responding 1 Turn off the PC. Remove the HP Personal Media Drive if your PC includes one. Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. Turn on the PC.