Canon imageFORMULA CR-25 Startup Startup Manual
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Canon imageFORMULA CR-25 Startup Startup Manual

Canon imageFORMULA CR-25 Startup Startup Manual

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Canon Check Reader
Startup Manual
Please read this manual before operating this unit. After you finish
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Summary of Contents for Canon imageFORMULA CR-25 Startup

  • Page 1 Canon Check Reader Startup Manual Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place for future reference.
  • Page 2 Before Connecting the Canon CR-25/55 Install the accompanying software before connecting the Canon CR-25/55 to a computer. STEP1 Install the Software Use the accompanying setup disc to install Scanning Utility for CR-25/55. (See p. 17.) Do not connect the CR-25/55 to a computer before installing the software.
  • Page 3 Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success NY 11042, U.S.A. Tel. No. (516)328-5000 RADIO INTERFERENCE REGULATIONS (For 120 V models) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the...
  • Page 4 COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON. Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon's local affiliate.
  • Page 5 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.

  • Page 6: Introduction

    The scanning speed of the CR-25 is 25 checks per minute, suitable for remote deposit capture. Manuals for the Check Reader The Canon CR-25/55 Check Reader has a Startup Manual (this manual) and online help. Please refer to the Startup Manual regarding the handling of the scanner, such as installation of software and setting up the scanner.

  • Page 7: Symbols Used In This Manual

    Symbols Used in This Manual The follwing symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

  • Page 8: Table Of Contents

    Contents INTRODUCTION ... 1 Manuals for the Check Reader ... 1 Symbols Used in This Manual ... 2 Before Using the Scanner ... 4 Important Safety Instructions ... 4 Installation Location ... 4 Power ... 5 Moving the Scanner ... 5 Handling ...

  • Page 9: Before Using The Scanner

    Before Using the Scanner Important Safety Instructions In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements: •...

  • Page 10: Power

    AC adapter with any other product. Model: MG1-3607 • If you have any questions about the AC adapter, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner • The scanner weighs approximately 4.4 lb (2 kg). When moving the scanner, always hold it with both hands to avoid dropping it.

  • Page 11: Handling

    • Do not drop, kick, or otherwise strike the scanner. If the scanner does somehow become damaged, immediately turn the scanner OFF and unplug the power cord. Contact your local authorized Canon dealer or service representative to have the scanner serviced.

  • Page 12: Disposal

    If such foreign matter does get inside of the scanner, unplug the power cord immediately, and then contact your local authorized Canon dealer or service representative for assistance. • Do not install the scanner in a dusty or humid location. Doing so creates a risk of fire or electrical shock.

  • Page 13: Features Of The Cr-25/55

    Features of the CR-25/55 The Canon CR-25/55 Check Reader is a scanner with magnetic head that can read checks and other documents that are printed with MICR (Magnetic Ink Character Recognition) compatible fonts and is capable of OCR (Optical Character Recognition).

  • Page 14: Checking The Packing List

    Checking the Packing List The contents of the carton in which this scanner is shipped are described below. If anything is missing or damaged, contact your local authorized Canon dealer or service representative. CR-25/55 Scanner Startup Manual (This Manual) Registration Card Warranty Card (U.S.A.

  • Page 15: Removing The Protective Packing Tape

    Removing the Protective Packing Tape Remove all of the protective packing tape before using the scanner. Remove the protective tape (indicated by the While lowering the OPEN lever, open the reading unit. Reading Unit Before Using the Scanner ) from the scanner.
  • Page 16 Remove the protective tape (indicated by the Gently close the reading unit until it clicks into place. Gently close the reading unit until it clicks into ) from the reading unit. Before Using the Scanner...

  • Page 17: Names And Functions Of Parts

    Names and Functions of Parts This section explains the name and function of each part. Familiarize yourself with the parts before installing the scanner. Front View Document Eject Opening Eject Stopper Adjust to match the length of the document. (See p. 38.) Document Feed Tray Pull out to load...
  • Page 18 Inside of the Imprinter Cover Inside of the Maintenance Cover Separation Roller Separates a stack of documents into single sheets one by one. (See p. 43.) Feeding Roller Feeds the document. (See p. 43.) Ink Cartridge The ink cartridge is not included, and must be purchased separately.

  • Page 19: Rear View

    Rear View Connectors/ Power Switch Connectors/Power Switch Power Switch Turns the scanner power ON or OFF. (See p. 23 and p. 25.) Power Connector Connect the included AC adapter plug. (See p. 21.) Before Using the Scanner Reading Unit (Access Hatch) Open to clear paper jams or clean the scanner.

  • Page 20: Installing The Scanner

    • Use the most recent version of the USB 2.0 driver provided by Microsoft. Contact your local authorized Canon dealer or service representative for more detailed information. • Not all USB interfaces provided as standard with personal computers are guaranteed.

  • Page 21: Installation Procedure

    Installation Procedure When installing the CR-25/55 for the first time, be sure to install the accompanying application software before connecting the CR-25/55 to the computer. The procedure for installing the scanner is outlined below. 1. Install Scanning Utility for CR-25/55. (See “Installing the Scanning Utility,”...

  • Page 22: Installing The Scanning Utility

    Installing the Scanning Utility Scanning Utility for CR-25/55 is dedicated application software for the CR-25/55. After installing the scanning utility, the installer proceeds to install the CR-25/55 device driver. Turn ON your computer. Windows starts. Log on as a user with Administrator privileges. Insert the setup disc into the PC’s CD-ROM drive.
  • Page 23 Follow the instructions that appear on the screen to install the software. 1. Select the installation language, and then click [OK]. 2. Read the Welcome text, and then click [Next]. 3. Read the License Agreement text, and then click [Yes]. 4.
  • Page 24 5. Installation of the scanning utility starts. 6. After the scanning utility is installed, installation of the Canon driver starts. 7. This completes the installation. Installing the Scanner...
  • Page 25 After installation is complete, click the [Finish] button to exit the installer. Note Installing the scanning utility will put the [Scanning Utility for CR-25_55] icon on your Windows Start menu. (See “Using the Scanning Utility,” on p. 30.) Installing the Scanner...

  • Page 26: Connecting The Power Cord

    Connecting the Power Cord Perform the following steps to connect the power cord. WARNING • Make sure to use the power cord and AC adapter provided with the scanner. • Make sure the scanner is turned OFF when performing this operation.

  • Page 27: Connecting The Scanner To Your Pc

    Connecting the Scanner to Your PC This section describes the procedure for connecting the scanner to a computer using a USB connection. USB Interface Connection • If the interface is not Hi-Speed USB 2.0 compatible, the scanning speed will be slower. •...

  • Page 28: Turning The Power On/Off

    ON, immediately turn the scanner OFF and disconnect the power cord from the power outlet. Contact your local authorized Contact your local authorized Canon dealer, service representative or the *Canon Service Support Center (see p. iii.) to have the scanner serviced. * : For US customers only.
  • Page 29 • The installation finished message is not displayed in Windows 2000. • If your operating system is Windows XP, a message appears after the device driver is installed. • The CR-25/55 will be registered as “CANON CR-25/55 USB” in the Imaging Device directory. Installing the Scanner...

  • Page 30: Turning The Power Off

    ON, immediately turn the scanner OFF and disconnect the power cord from the power outlet. Contact your local authorized Canon dealer, service representative or the *Canon Service Support Center (see p. iii.) to have the scanner serviced. * : For US customers only.

  • Page 31: Installing The Ink Cartridge

    Installing the Ink Cartridge This section describes how to prepare the ink cartridge so that you can use the imprinter to print text on scanned documents. The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below. Manufacturer: Model numbers: C6602B (blue) Installation Procedure...
  • Page 32 Remove the ink cartridge from its bag. IMPORTANT Do not touch the ink cartridge contacts. This can cause a bad electrical contact and reduced print quality. Grasp the tag and then peel off the tape covering the ink jet nozzle. IMPORTANT Do not touch the ink jet nozzle or contacts after peeling off the tag and tape.
  • Page 33 Load the ink cartridge as illustrated. Push in the ink cartridge until it clicks into place. Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position. Ink Cartridge Lock Lever Installing the Scanner If the cartridge does not load properly, see p.
  • Page 34 IMPORTANT If the ink head drops back when installed, the two ink cartridge pins will not fit into the holes on the carriage. Push back the ink cartridge lock lever a in the direction of the arrow and reset the cartridge in the correct position Gently close the imprinter cover.

  • Page 35: Scanning Utility Software

    Scanning Utility Software Using the Scanning Utility This section describes how to start and use the scanning utility. To access the scanning utility help, start the scanning utility, click [Help] on the menu bar, and then select [Help]. Turn the scanner power ON. Turn ON your computer.
  • Page 36 On the [File] menu, click [Scanner Setting], and then specify the scanning parameters. Note For details about how to configure scanning parameters, click the [Help] button in the settings dialog box to view the Canon driver help. Execute the scan operation from the [File] menu. Scanning Utility Software...
  • Page 37 After scanning is complete, select [Exit] on the [File] menu to quit the scanning utility. Scanning Utility Software...

  • Page 38: Uninstalling The Scanning Utility

    Uninstalling the Scanning Utility Follow the procedure described below to uninstall the scanning utility. IMPORTANT You must uninstall Scanning Utility for CR-25/55 and Canon Driver for CR-25/55 separately. Log on as a user with Administrator privileges. Click the [Start] button, point to [Settings], and then click [Control Panel].
  • Page 39 Double-click the [Add/Remove Programs] icon. The [Add/Remove Programs Properties] (for Windows XP, [Add or Remove Programs]) dialog box is displayed. Note If you are using Windows XP, double-click the [Add or Remove Programs] icon. Select the application that you want to delete from the list in the dialog box, and then click [Change/Remove].
  • Page 40 Click the [Yes] button to start the uninstaller. [Scanning Utility for CR-25/55] is selected. [Canon Driver for CR-25/55] is selected. Uninstallation starts. After the uninstall is complete, click the [OK] button to exit the uninstaller. Scanning Utility Software...

  • Page 41: Using The Scanner

    Using the Scanner Documents Document Types This scanner can scan documents of the following sizes: Length Height: 2.0" to 4.2" (50 mm to 106 mm) Length: 3.2" to 9.0" (80 mm to 228 mm) Thickness: 0.003" to 0.008" (0.08 mm to 0.20 mm) 0.004"...

  • Page 42: Placing Documents

    • Your unit has been carefully adjusted to meet most conditions. However, the below adjustment may be needed depending on your environment (humidity, temperature, etc.) and the documents you are scanning (checks, etc.). Perform the adjustment only if necessary. • Scanning the following types of documents may cause a paper jam or malfunction.
  • Page 43 Carefully align the edges of the documents. Load the documents with their front sides facing right and with their edges flush against the document load mark. Extend the eject stopper beyond the length of the loaded documents. IMPORTANT If the eject stopper is not pulled out far enough, a feeding error may occur. Using the Scanner Document Load Mark...

  • Page 44: Confirming Proper Document Feeding

    Confirming Proper Document Feeding Depending on the thickness of documents scanned with the CR-25/55 and the paper thickness setting, double feeds or feeding errors may occur. After installing the CR-25/55 or before scanning documents of a different thickness, perform the procedure below to confirm that documents are separated one sheet at a time.
  • Page 45 Pull out the document feed tray. Load two documents with their edges flush against the mark. Adjust the position of the eject stopper. (If necessary, see the illustration in step 4 on p. 38.) Click [Scan Page] from the [File] menu and confirm that only one sheet is fed. Note If the sheets do not feed properly (they double-feed or no sheets are fed), see “Calibrating Paper Thickness,”...
  • Page 46 Exit the scanning utility. Using the Scanner...

  • Page 47: Calibrating Paper Thickness

    Calibrating Paper Thickness If documents do not feed properly (sheets double-feed or no sheets are fed), you need to adjust the gap between the separation roller and the feeding roller as follows. IMPORTANT • Make sure that the size, thickness, and weight of your document meets the conditions of this scanner.
  • Page 48 Load two checks or check-stock paper together. Slide the two sheets through between the feeding roller and the separation roller and stop at the position shown below. Note If you were unable to slide both sheets through the gap between the rollers, turn the paper thickness adjustment dial counter-clockwise (left) until both sheets two pieces easily slide through the gap.
  • Page 49 Remove the sheets from the paper path and close the maintenance cover. Confirm that the document feeds properly. See “Confirming Proper Document Feeding,” on page 39. If additional assistance is required, contact your local authorized Canon dealer, service representative, or the *Canon Service Support Center. * : For US customers only.

  • Page 50: Adjusting The Print Position

    Adjusting the Print Position Before using the imprinter, adjust the print position. Open the imprinter cover. While squeezing in both sides of the print position adjustment lever, move the print cartridge carriage up or down to adjust the print position. Note You can adjust the print position by moving the print cartridge carriage up or down, so that the distance between the document bottom edge and the...

  • Page 51: Double Feed Detection

    0.004” to 0.005” (0.10 mm to 0.14 mm). Double feeds cannot be detected for thicker or thinner documents. Note For more details about how to configure scanning parameters, click the [Help] button in the settings dialog box to view the Canon driver help. Using the Scanner...

  • Page 52: Regular Maintenance

    Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. • Do not use excessive force when removing or attaching the rollers.

  • Page 53: Cleaning The Sensor Glass And The Rollers

    Cleaning the Sensor Glass and the Rollers If the scanned images have extraneous marks, or if the scanned documents become dirty after scanning, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. Hook your finger around the open lever and open the maintenance cover. While lowering the open lever, OPEN the reading unit.
  • Page 54 Dampen a cloth with water, wring the cloth out thoroughly, and then wipe the dirt off of the rollers while rotating them. There are 18 rollers located in the positions illustrated below. (Rollers m and n comprise two rollers each, an upper roller and a lower roller.) Note •...
  • Page 55 Scratches on the sensor glass may cause marks on the images and could cause feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative. Gently close the reading unit until it clicks into place.

  • Page 56: Cleaning The Magnetic Head

    Cleaning the Magnetic Head If the magnetic head is dirty, MICR characters cannot be scanned correctly. Periodically clean the magnetic head with a commercially available audio head cleaner. Hook your finger around the open lever and open the maintenance cover. Clean the magnetic head with a commercially available audio head cleaner.

  • Page 57: Cleaning Around The Ink Head And Ink Absorber

    IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber, you should replace the ink absorber. Contact your local authorized Canon dealer or service representative. Regular Maintenance Ink Absorber...
  • Page 58 Open the imprinter cover. Squeeze in both sizes of the print position adjustment lever and move the print cartridge carriage to its lowest position. IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carriage to its lowest position.
  • Page 59 Use a dry cotton swab to wipe off any ink on the ink jet nozzle. Reinstall the ink cartridge. (See “Installing the Ink Cartridge,” on p. 26.) Gently close the imprinter cover. Gently close the maintenance cover until it clicks into place. Regular Maintenance...

  • Page 60: Replacing The Ink Cartridge

    Replacing the Ink Cartridge The ink cartridge should be replaced if the printed text becomes fuzzy or faint even after you have cleaned the ink jet nozzle. Perform the following steps to replace the ink cartridge. Hook your finger around the open lever and open the maintenance cover. Open the imprinter cover.
  • Page 61 IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carriage to its lowest position. Push back the ink cartridge lock lever in the direction of the arrow in the illustration below, and pull out the ink cartridge by grasping the tab as shown in the illustration.

  • Page 62: Troubleshooting

    If you still cannot resolve the problem after consulting the relevant section, contact your local authorized Canon dealer, service representative, or the *Canon Service Support Center. You can contact the *Canon Service Support Center at 1-800-423-2366 Monday through Friday 8:00 A.M to 8:00 P.M.

  • Page 63: Clearing A Paper Jam

    Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. IMPORTANT Do not attempt to pull the jammed paper upwards or backwards against the feeding direction. Doing so can damage the internal parts of the scanner. CAUTION When removing jammed paper, take care not to cut your hand on the edge of the paper.
  • Page 64 Remove the jammed paper. 1. If the paper is jammed at the pickup area: Pull the paper forward and clear the jam from the maintenance cover. 2. If the paper is jammed at any other area: Pull the paper forward and clear the jam from the nearest opening.

  • Page 65: The Scanner Does Not Turn On

    Gently close the maintenance cover until it clicks into place. If additional assistance is required, contact your local authorized Canon dealer or service representative. The Scanner Does Not Turn ON Check the following: • Is the power switch in the ON position? (See p. 23.) •...

  • Page 66: The Pc Does Not Recognize The Scanner

    The scanner dose not support your USB interface. Remedy This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. (See p. 15.) Cause The scanner does not support the USB cable.

  • Page 67: Images Are Not Scanned

    “Cleaning the Sensor Glass and the Rollers,” on p. 48.) If the rollers are worn, then they should be replaced. Contact your local authorized Canon Dealer, service representative, or the *Canon Service Support Center. * : For US customers only.

  • Page 68: Scanned Images Are Not Correct

    Try scanning without using functions such as automatic paper size detection or margin settings. If problems with the scanned images persist even after trying these solutions, contact your local authorized Canon dealer, service representative, or the *Canon Service Support Center. * : For US customers only.

  • Page 69: Specifications

    Specifications Type Scanning Document Specifications Height: Length: Thickness: Weight: Document Feeding Method Scanning Method Light Source Scanning Side Scanning Modes Scanning Resolution (Primary Scan Lines x Secondary Scan Lines) Excluding 24-bit Color: 24-bit Color: Scanning Speed Interface Other Functions Dimensions Weight Power Supply Power Consumption...
  • Page 70 AC Adapter (100 - 240V) Model Input Output Power Supply Weight Specifications are subject to change without notice. External Dimensions Units: inches (units in parentheses are millimeters) 5.7" (144 mm) MG1-3607 AC 100-240V 50/60Hz 65VA-82VA DC16V 1.8A 0.5 W max. (separate AC adapter) Approximately 0.7 lb (0.3 kg ) (including power cord) 8.8"...

  • Page 71: Index

    Installing the scanning utility ... 17 Uninstalling the scanning utility ... 33 Using the scanning utility ... 30 Scanning utility Scanning utility ... 17, 33 Canon driver ... 33 Scanner Installation Procedure ... 16 Specifications ... 64 AC adapter ... 65 External dimensions ...
  • Page 72 CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.

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