HP Compaq Presario,Presario 5440 Quick Start Manual
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HP Compaq Presario,Presario 5440 Quick Start Manual

HP Compaq Presario,Presario 5440 Quick Start Manual

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My Presario - Getting Started
250029-001
compaq.com/athome
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Summary of Contents for HP Compaq Presario,Presario 5440

  • Page 1 My Presario - Getting Started 250029-001 compaq.com/athome...

  • Page 2: Important Service Information

    Important Service Information For the fastest path to the right answers, go to compaq.com/consumersupport. At this site you will find online services to assist with your hardware and software related questions, issues, and product needs. Compaq offers the following online services for your Presario product: •...

  • Page 3: Regulatory Compliance Notices

    Regulatory Compliance Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 5 If trouble is experienced with this Compaq equipment, call Compaq at 1-800-OK-COMPAQ or 1-800-652-6672. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should only perform repairs to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided.
  • Page 6 My Presario—Learning More MY P –G RESARIO ETTING TARTED ONTENTS...
  • Page 7 MY P –G ONTENTS RESARIO ETTING TARTED...
  • Page 8 MY P –G RESARIO ETTING TARTED ONTENTS...
  • Page 9 MY P –G ONTENTS RESARIO ETTING TARTED...
  • Page 10 MY P –G RESARIO ETTING TARTED ONTENTS...
  • Page 11 MY P –G ONTENTS RESARIO ETTING TARTED...
  • Page 12 In This Chapter —G RESARIO ETTING TARTED Congratulations! As the owner of a new Compaq Internet PC, you have joined the worldwide community of Presario computer users. Once your computer is set up and connected to the Internet, you can explore vast regions of information, entertainment, and online services.
  • Page 13 Warnings and cautions are displayed to protect you from injury, your equipment from damage, and your files from data loss. 1-2 I NTRODUCTION The following words and symbols have special meaning in this guide and in the CD documentation: Warning Did you know ...
  • Page 14 Information is available in several forms: printed documents, electronic documents on the CD that came with your computer, and the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents: ➜ Quick Set-Up poster ➜...
  • Page 15 Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment. Warning To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort Guide on the My Presario—Learning More CD before performing any procedures involving the...
  • Page 16 The My Presario—Learning More CD has information on the following topics: ➜ Advanced features of your computer ➜ Solving computer problems ➜ Safety and comfort ➜ Compaq Help & Support ➜ Upgrading your computer ➜ Government regulatory information Did you know ... Electronic documents often have hyperlinks to help you find information quickly.
  • Page 17 1-6 I —G NTRODUCTION RESARIO ETTING TARTED...
  • Page 18 In This Chapter —G RESARIO ETTING TARTED In this chapter, you learn about the following exciting, easy-to-use features of your computer: ➜ Computer: Become familiar with all the components on the front and back of your computer. ➜ Keyboard: Learn about all the keyboard’s capabilities, including one-button access to the Internet!
  • Page 19 Before you begin, you’ll want to become familiar with the components of your Compaq Presario. Some components have color-coded connectors that match the ports on the back of your computer. 2-2 U SING OMPUTER 1 CD-R/RW or DVD-R/RW drive 2 Disk drive 3 Two USB connectors for connecting USB devices (varies by model)—ports for...
  • Page 20 —G RESARIO ETTING TARTED 1 CD-R/RW or DVD-R/RW drive 2 Disk drive 3 Power button 4 Two USB connectors for connecting USB devices (varies by model)—ports for connecting peripheral devices, such as gamepads, joysticks, and video cameras 5 1394 port 1 Power port 2 PS/2 mouse port 3 PS/2 keyboard port...
  • Page 21 The standard keys perform the following functions: 1 Main keys are the typewriter-style keys. 2 Function keys are the F1 through F12 keys. Two of these keys are active even without a program running. F1 enables you to get help on Windows-related topics.
  • Page 22 The keyboard buttons make it easier and faster to get on the Internet, use your favorite software, or listen to your favorite CD. You might even want to watch a movie or send an e-mail. The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of a button.
  • Page 23 With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary.
  • Page 24 —G RESARIO ETTING TARTED 1. From the Windows desktop, click the Start button then click Control Panel. The Control Panel window is displayed. 2. In the Control Panel, click Printers and Other Hardware then click the Easy Access Buttons prompts you to press the Easy Access (Internet Zone) button you would like to program.
  • Page 25 After you assign the My Program D button settings, pressing the button opens your selected software, Web site, or document automatically. See also ... Instructions for reassigning the My Program button are found on the My Presario—Learning More CD. The Volume Control buttons allow you to control the volume of your computer.
  • Page 26 If you’re going to be away from your computer but want to leave the power on, you can put your computer into Stand By mode. Did you know ... You can set the amount of time that passes before your computer goes into Stand By mode.

  • Page 27: Keyboard Settings

    The system lights on the keyboard provide a quick status of your computer and keyboard settings. 2-10 U SING OMPUTER The system status lights are shown in the following illustration, and the function of each light is explained. E-mail indicates when you have e-mail waiting to be read. Note: This light works only with POP3 Internet services.
  • Page 28 The Smart Credit Card Internet Keyboard makes it easy for you to purchase merchandise online. —G RESARIO ETTING TARTED The Smart Credit Card Internet Keyboard has the same features as the standard keyboard with the addition of a Smart Credit Card button 1 and a Smart Card terminal 2.
  • Page 29 ™ Did you know ... The wireless wheel mouse does not alert you when the batteries are low. You must replace the batteries approximately every six months. For optimal performance, place the receiver at least eight inches (twenty centimeters) away from other electrical devices, such as the computer, the computer monitor, or external storage devices.
  • Page 30 Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. Use the mouse to move quickly and easily through a document or Web site. Moving the scroll wheel on your mouse forward or...
  • Page 31 AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously. Did you know ... The scroll mouse can be customized for a left-handed user from the Mouse Properties dialog box. Click on Start then click Control Panel.
  • Page 32 Your computer may have one or more drives depending on the model you purchased: ➜ Disk drive ➜ Hard drive ➜ CD-ROM drive ➜ CD-RW drive ➜ DVD-ROM drive ➜ DVD-R/RW drive Each drive has a different capacity for storing information.
  • Page 33 The CD-ROM drive enables you to read data from a CD or listen to a music CD. The CD-RW drive enables you to read and write data to a disc for storage, and enables you to listen to music CDs or read data CDs. The DVD-ROM drive enables you to view your favorite movies, listen to...
  • Page 34 A CD-ROM drive reads CDs, CD-R, and CD-RW media. DVD-ROM and DVD-R/RW drives read all CD media plus DVD discs. When you have finished listening to a CD, store the disc in the storage compartment on the front of your computer or in its protective case.
  • Page 35 DVD-ROM or DVD-R/RW drive. Playback begins automatically. 2. If playback does not begin automatically, click the Start button on the Windows desktop. 3. Point to All Programs, then point to Compaq WinDVD, and then select WinDVD Player. 4. Click the Play 3 button to begin play.
  • Page 36 The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD-RW discs. CD-R media can be played on most of the newer CD players, CD-ROM, DVD-ROM, and DVD-R/RW drives. CD-R media can be written to only once.
  • Page 37 2-20 U —G SING OMPUTER RESARIO ETTING TARTED...
  • Page 38 In just a few moments, you will In This Chapter be on the World Wide Web. It is estimated that thousands of new users will join you in connecting to the Internet for the very first time! In this chapter, you begin to explore the endless possibilities of the Internet—e-mail, shopping, news, entertainment,...
  • Page 39 Internet, Web, URL, hyperlinks, cyberspace— sound confusing? The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web. To begin surfing, you need to establish an Internet Service Provider (ISP) account.
  • Page 40 Web pages are viewed with a Web browser, such as Microsoft Internet Explorer or Netscape Navigator. A Web browser lets you view and explore information on the Web. Common features of a Web browser include: ➜ Home page—your starting point for exploring the Web ➜...
  • Page 41 E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office, except much faster. You can send letters, pictures, postcards, even music and video clips, to friends, family, and co-workers in an instant. Outlook Express is an e-mail program that comes with your computer.
  • Page 42 To send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to pick up and deliver mail. See also ... The My Presario—Learning More CD has information on finding e-mail addresses. Did you know ...
  • Page 43 Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message. E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name.
  • Page 44 Now that you’ve connected to an ISP, set up AOL, and have an Internet address, it’s time to write your first e-mail message. E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name.
  • Page 45 You receive e-mail messages automatically, even when your computer is shut down! Your ISP stores these messages until you decide to open your e-mail program and read them. 3-8 W ELCOME TO THE 1. Press the Instant E-mail button on the Internet keyboard.

  • Page 46: Control Panel

    —G RESARIO ETTING TARTED 1. On the Windows desktop, click Start, then click Control Panel. 2. In the Control Panel, click Network and Internet Connections, then click Internet Options. 3. Click the Content tab 1.
  • Page 47 3-10 W —G ELCOME TO THE RESARIO ETTING TARTED...
  • Page 48 In this chapter, you learn how to perform some of the more In This Chapter common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Presario—Learning More CD. —G RESARIO ETTING TARTED...
  • Page 49 To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. To see what the document will look like when printed, select the Print Preview option from the File menu. This option is available in most software packages.
  • Page 50 1. From the Windows desktop, click the Start button. 2. Point to All Programs and then select the Windows Media Player program.
  • Page 51 OMMON ASKS 1. Close all open programs, and follow the installation instructions for that software. 2. From the Windows desktop, click the Start button then click Control Panel. 3. Double-click the Add or Remove Programs icon. The Add or Remove Programs window is displayed.
  • Page 52 2. After the download is complete, terminate your Internet connection. 3. Close all other open programs. 4. On the Windows desktop, click Start then click Control Panel. 5. Double-click the Add or Remove Programs icon.
  • Page 53 4-6 C —G OMMON ASKS RESARIO ETTING TARTED...
  • Page 54 In this chapter, you learn how to access the internal parts of the In This Chapter computer and how to perform basic upgrades. Many components of the computer are replaceable and upgradable. This chapter should be used as a supplement to the instructions provided with your new component.
  • Page 55 Your 5000 Series computer is constructed with an Easy Access panel. This design makes accessing the internal parts easy. Warning Failure to disconnect the power from the computer may result in personal injury. Caution: Before working with the components inside the computer, you must ground yourself and the equipment to prevent...
  • Page 56 Your 8000 Series computer is constructed with a removable side panel. This design makes accessing the internal parts easy. Warning Failure to disconnect the power from the computer may result in personal injury. Caution: Before working with the components inside the computer, you must ground yourself and the equipment to prevent...
  • Page 57 Random access memory (RAM) is the working space of your computer. Data and instructions are stored there temporarily in memory. The most powerful processor and the fastest hard drive will not perform well without the workroom to keep the data and program close at hand.
  • Page 58 An expansion card is a circuit board that fits into a computer expansion slot. The card adds a certain function such as a modem, sound or audio card, Network Interface Card (NIC), or Small Computer System Interface (SCSI) adapter. This topic shows you how to add or replace expansion and option cards in your computer.
  • Page 59 5-6 C —G OMPUTER PGRADES RESARIO ETTING TARTED...
  • Page 60 In This Chapter —G RESARIO ETTING TARTED This chapter provides information for identifying and solving common problems that may occur with your computer. You can easily diagnose and solve many computer problems on your own without contacting a Compaq Support Specialist. If you have a computer problem or question, check the following resources for answers:...
  • Page 61 Try running the Help & Support troubleshooting tools if you are experiencing problems with your PC. 6-2 H & S UPPORT Your Presario is equipped with an integrated help and assistance tool from Microsoft and Compaq, providing simple click access to built-in product information, preventative care and maintenance assistance, and web links to online support and technical information.
  • Page 62 —G RESARIO ETTING TARTED For the fastest time to accurate solutions, go to compaq.com/ consumersupport. Whether you are a novice or technical expert, knowledge, information, and assistance is available when and where you need it. ➜ Need access to drivers and product documentation? Find original product drivers, the latest updates and software fixes, warranty information, and product documentation.
  • Page 63 Join the Compaq Customer Communities (compaq.com/ communities) and access up-to-date knowledge, information, and assistance for your PC. 6-4 H & S UPPORT The first step when you need help is to press the Help G button on your keyboard, giving you access to an integrated help and assistance tool from Microsoft and Compaq.
  • Page 64 Everything added to the drive since the last User Backup is lost when you perform a User Restore. User Backup creates USER.PQI files. These files are read-only—you cannot edit their contents. —G RESARIO ETTING TARTED ➜ Reinstall the software to its original state when you purchased the computer by using the Recovery CD.
  • Page 65 Shut down your computer using the normal shutdown procedure. Reconnect the speakers. Refer to the Quick Set-Up poster for instructions. 1. On the Windows desktop, click Start then click Control Panel. The Control Panel window is displayed. 2. Click Sound, Speech and Audio Devices then click Sounds and Audio Devices.
  • Page 66 Clean CD or DVD with a CD cleaning kit, available from most computer stores. 1. On the Windows desktop, click Start then click Control Panel. The Control Panel window is displayed. 2. Click Performance and Mainte- nance then click System.
  • Page 67 Floppy disk is not formatted. COMPAQ CONSUMERSUPPORT Solution To format the disk: 1. On the Windows desktop, click Start then click Control Panel. The Control Panel window is displayed. 2. Select the disk (A) drive. 3. Click File, and point to Format.
  • Page 68 Compaq Help & Support Center or refer to your Certificate of Warranty for details. To format the disk: 1. On the Windows desktop, click Start then click Control Panel. The Control Panel window is displayed. 2. Select the disk (A) drive.
  • Page 69 Symptom Computer seems to be locked up. Hard drive error message is displayed. 6-10 H & S UPPORT Problem Program in use has stopped responding to commands. Part of hard drive has failed or is about to fail. COMPAQ CONSUMERSUPPORT Solution Attempt a normal Windows shutdown.
  • Page 70 Symptom Screen is blank, and monitor power light is not lit. Screen is blank. —G RESARIO ETTING TARTED Problem Monitor power cable is not connected to the monitor or to the wall outlet. Monitor is not turned on. Monitor connector cable is not properly connected to the back of the computer.
  • Page 71 Symptom Cannot connect to the Internet. Cannot automatically launch Internet programs. Internet takes too long to download Web sites. 6-12 H & S UPPORT Problem Internet Service Provider (ISP) account is not set up properly. Modem is not set up properly. Web browser is not set up properly.
  • Page 72 Symptom Computer will not turn on. “Illegal Operation has Occurred” error message is displayed. Computer will not start. —G RESARIO ETTING TARTED Problem Line voltage selection switch is not in the proper position for your region (115V/230V). Wall outlet is defective. Software being used is not Microsoft-certified for your version of Windows.
  • Page 73 Mouse connector is not properly plugged into the back of the computer. COMPAQ CONSUMERSUPPORT Solution 1. On the Windows desktop, click the Start button. 2. Click Turn Off Computer. The Turn Off Computer dialog box is displayed. 3. Select Turn Off.
  • Page 74 Symptom Mouse does not respond to movement or is too slow, cont. Mouse will only move vertically or horizontally. —G RESARIO ETTING TARTED Problem Program in use has stopped responding to commands. Mouse roller ball is dirty. Mouse needs repair. COMPAQ CONSUMERSUPPORT Solution...
  • Page 75 Symptom Mouse does not work after installation or is not detected. Poor reception. Mouse stops functioning. 6-16 H & S UPPORT Problem Receiver is not connected properly. Batteries are not installed properly. Communication between receiver and mouse not established. Receiver too close to other electrical devices.
  • Page 76 Symptom Insufficient memory message is displayed. —G RESARIO ETTING TARTED Problem All memory in the computer is being used by open programs, and memory is needed for a desired task. COMPAQ CONSUMERSUPPORT Solution To avoid Windows running unnecessary programs automatically at startup: 1.
  • Page 77 6-18 H & S —G UPPORT COMPAQ CONSUMERSUPPORT RESARIO ETTING TARTED...
  • Page 78 Add New Programs 4-4 connecting with 3-3 reading e-mail 3-8 searching the Web 3-3 sending e-mail 3-7 arrow keys 2-4 audio playing a CD 2-17 playing digital files 4-3 problems with 6-6 autoscrolling 2-14 back features 5000 Series 2-2 8000 Series 2-3 browser 3-3 buttons See keyboard...
  • Page 79 drive CD-ROM 2-15 CD-RW 2-15 disk 2-15 DVD-R/RW 2-15 DVD-ROM 2-15 hard 2-15 drivers 6-3 DVD-ROM/R/RW drive inserting a disc 2-16 playing a movie 2-18 playing an audio CD 2-17 removing a disc 2-17 Easy CD Creator 2-19 e-mail address criteria 3-5 AOL 3-7 defined 3-4 extensions 3-5...
  • Page 80 parental controls 3-9 problems with 6-12 restricting content 3-9 Web browser 3-3 Internet buttons Activity 2-6 E-mail 2-6 Entertainment 2-6 Instant Internet 2-6 My Presario 2-6 Retail/Affinity Central 2-6 Search 2-6 Internet Service Provider (ISP) establishing 3-2 problems with account 6-12 server name 3-5 user name 3-5 keyboard...
  • Page 81 parental controls 3-9 playing CDs 2-17 digital audio files 4-3 games 4-3 movies 2-18 ports 5000 Series 2-2 8000 Series 2-3 power button 2-2 problems with 6-13 printing 4-2 RAM 5-4 Recovery CD 6-5 removing programs 4-4 restore from User Backup 6-5 to factory condition 6-5 safety and comfort 1-4 software...

This manual is also suitable for:

Compaq presario 5000 seriesCompaq presario 8000 series