HP Compaq Presario,Presario V6500 Maintenance And Service Manual
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HP Compaq Presario,Presario V6500 Maintenance And Service Manual

Hp compaq presario,presario v6500: user guide
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Compaq Presario V6500 Notebook PC
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Summary of Contents for HP Compaq Presario,Presario V6500

  • Page 1 Compaq Presario V6500 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ... 6 Display components ... 6 Buttons and speakers ... 7 Keys ... 8 Lights ... 9 TouchPad ... 10 Front components ... 11 Left-side components ... 12 Rear component ...
  • Page 6 Component replacement procedures ... 41 Serial number ... 41 Battery ... 42 Hard drive ... 43 Computer feet ... 45 Memory module ... 45 RTC battery ... 47 WLAN module ... 48 Optical drive ... 51 Switch cover ... 53 Keyboard ...
  • Page 7 Phillips PM2.0×3.0 screw ... 103 Phillips PM2.5×7.0 screw ... 105 Phillips PM2.5×10.0 screw ... 108 Phillips PM2.5×4.0 screw ... 109 Phillips PM2.5×3.0 screw ... 113 Hex HM5.0×9.0 standoff ... 114 Phillips PM2.0×2.0 screw ... 115 Phillips PM2.0×7.0 screw ... 116 Phillips PM2.5×5.0 captive screw ...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Product Name Processors Chipset Description Compaq Presario V6500 Notebook PC Intel® Core™ 2 Duo processors 2.20-GHz processor, 4-MB L2 cache, 800-MHz front side bus (FSB) 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB 1.86-GHz processor, 1-MB L2 cache, 533-MHz (FSB 1.50-GHz processor, 2-MB L2 cache, 667-MHz FSB...
  • Page 10 Category Graphics Panel Memory Hard drives Chapter 1 Product description Description Southbridge: Intel ICH8m Northbridge/Southbridge: nVidia MCP67M Intel Extreme Graphics (Mobile Intel Graphics Media Accelerator X3100) UMA (integrated) with shared video memory, and: Up to 64 MB on computer models ●...
  • Page 11 Category Description Supports the following drives: 250-GB, 5400-rpm ● 200-GB, 4200-rpm ● 160-GB, 5400-rpm ● ● 120-GB, 5400-rpm 80-GB, 5400-rpm ● Optical drives Fixed (removal of 1 screw required) Parallel ATA 12.7-mm tray load Supports the following drives: DVD±RW and CD-RW Super ●...
  • Page 12 S-Video-out USB (3) USB (1) VGA (Dsub 15-pin) 1394 2-pin AC power Expansion port 3 supports HP xb3000 Notebook Expansion Base and HP Notebook QuickDock 14.1-inch keyboard TouchPad with 2 buttons and four-way scroll (taps enabled as default) 12-cell 2.20-Ah Li-ion battery 6-cell 2.55-Ah Li-ion battery...
  • Page 13 Category Description Operating system Preinstalled: Free DOS Windows Vista™ Business (32-bit) Windows Vista Home Basic (32-bit) Windows Vista Premium (32- and 64- bit) Windows Vista Home Basic (32-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module AMD models...

  • Page 14: External Component Identification

    External component identification Top components Display components Item Component Internal display switch* Internal microphones (2) (select models only) *The location of the internal display switch varies by computer model. Chapter 2 External component identification Description Turns off the display if the display is closed while the computer is on.

  • Page 15: Buttons And Speakers

    Buttons and speakers Item Component Power button* Speakers (2) Media button Volume mute button Volume scroll zone *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Description When the computer is off, press the button to turn on ●...

  • Page 16: Keys

    Keys Item Component Windows logo key Windows applications key Embedded numeric keypad keys num lock key Function keys Chapter 2 External component identification Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows Start menu.

  • Page 17: Lights

    Lights Item Component Power lights (2)* Battery light Drive light Caps lock light Volume mute light Volume down light Volume up light Num lock light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

  • Page 18: Touchpad

    TouchPad Item Component TouchPad light TouchPad* TouchPad horizontal scroll zone Left TouchPad button* TouchPad on/off button TouchPad vertical scroll zone Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound >...

  • Page 19: Front Components

    ● Amber: An integrated wireless device is turned off. Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 20: Left-Side Components

    Left-side components Item Component S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack RJ-11 (modem) jack USB ports (1 or 2, depending on computer model) 1394 port (select models only) Digital Media Slot (select models only) Chapter 2 External component identification Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture...

  • Page 21: Rear Component

    Rear component Component Vent Right-side components Item Component ExpressCard slot Optical drive Optical drive light USB port (select models only) Power connector Security cable slot Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Bottom Components

    Bottom components Item Component Battery bay Battery release latch Optical drive Memory/WLAN module compartment Vents (5) Hard drive bay Chapter 2 External component identification Function Holds the battery. Releases the battery from the battery bay. Reads optical discs and, on select models, also writes to optical discs.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...

  • Page 24: Computer Major Components

    Computer major components Item Description 15.4-inch, WXGA, BrightView display assembly (includes microphones) Chapter 3 Illustrated parts catalog Spare part number 446485-001...
  • Page 25 Item Description NOTE: Display assembly components on page 22 part information. With plain top for computer models with AMD processors Switch cover (includes LED board and cable) For use in full-featured models For use in defeatured models Power button board (includes power button board cable) Keyboards Denmark, Finland, Norway, and Sweden France...
  • Page 26 Item Description (8c) Memory/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) HDMI port cover (not illustrated) Processors (include thermal material ) Intel Core 2 Duo processors: 2.20-GHz processor (4-MB L2 cache, 800-MHz FSB) ● 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) ●...
  • Page 27 Item Description In defeatured models equipped with consumer infrared ● (14) Batteries 12-cell, 8.80-AH, Li-ion 6-cell, 2.55-AH, Li-ion 6-cell, 2.20-AH, Li-ion (15) Base enclosure (includes infrared lens and wireless on/off switch) For use with full-featured computer models For use with defeatured models Rubber Kit (not illustrated;...
  • Page 28 Item Description Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South ● Korea For use in Japan ● ● For use in South Korea Intel 802.11a/b/g WLAN modules: ●...
  • Page 29 Item Description Intel 802.11b/g WLAN module for use in Thailand Broadcom 4311AG 802.11a/b/g modules: ● For use in the United States and Canada For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic ● region, and India Broadcom 4321AGN 802.11a/b/g/n modules: For use in the United States and Canada ●...

  • Page 30: Display Assembly Components

    Display assembly components Item Description Display bezel For use in computers with Intel processors For use in computer models with AMD processors: Full-featured models ● Defeatured models ● Display inverter (includes Mylar shield) Display Hinge Kit (includes left and right display hinges) Display panel (15.4-inch, WXGA, BrightView;...
  • Page 31 Item Description Display Cable Kit (not illustrated) Display Screw Kit (not illustrated) Spare part number 433287-001 431400-001 Display assembly components...

  • Page 32: Plastics Kit

    Plastics Kit Item Description Plastics Kit: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) Chapter 3 Illustrated parts catalog Spare part number 438669-001...

  • Page 33: Cable Kit

    Cable Kit Item Description Cable Kit: LED board cable Power button board cable USB/power connector board cable Audio board cable Bluetooth module cable Spare part number 446520-001 Cable Kit...

  • Page 34: Mass Storage Devices

    Mass storage devices Item Description Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 60-GB, 5400-rpm Optical drives (include bezel and bracket) For use in computer models with Intel processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ●...

  • Page 35: Miscellaneous Parts

    Composite video cable DVB-T tuner DVB-T wireless antenna adapter ExpressCard Kit (includes software CD) HP backpack HP carrying case HP Remote Control Infrared emitter with cable Label Kit for computer models with Intel processors Label Kit for computer models with AMD processors...

  • Page 36: Sequential Part Number Listing

    Description Japan South Korea The People's Republic of China Switzerland Taiwan The United Kingdom and Hong Kong Screw Kit (see Screw listing on page 100 Hex HM5.0×9.0 standoff ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×10.0 screw ● Phillips PM2.5×7.0 screw ●...
  • Page 37 DVB-T tuner 412176-001 DVB-T antenna adapter 412766-001 Bluetooth module (includes Bluetooth module cable) 412766-002 Bluetooth module (includes Bluetooth module cable) 418162-001 HP carrying case 430958-001 Wireless laser mouse 431391-001 Display inverter (includes Mylar shield) 431393-001 Microphone 431400-001 Display Screw Kit (see...
  • Page 38 Spare part Description number 438669-001 Plastics Kit (see 439128-001 Windows Vista remote control (fits inside ExpressCard slot) 439129-001 Infrared emitter with cable 439130-001 ATSC/NTSC/PAL TV tuner 439131-001 ATSC/NTSC TV tuner antenna 439254-001 Windows Vista remote control (does not fit inside ExpressCard slot) 441075-001 Broadcom 4311AG 802.11a/b/g module for use in the United States and Canada 441075-002...
  • Page 39 Spare part Description number Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &...
  • Page 40 Spare part Description number 446504-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use in computer models with Intel processors 446505-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use in computer models with Intel processors 446506-001 6-cell, 2.20-AH battery 446507-001 6-cell, 2.55-AH battery 446510-001...
  • Page 41 Spare part Description number 451010-001 Switch cover for use in full-featured models (includes LED board) 451013-001 AMD Athlon TK-53 processor (1.7-GHz. 512-MB L2 cache) 451407-001 Top cover for use in defeatured computer models with AMD processors (includes speakers and TouchPad and cable) 451861-001 Intel 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Australia, the Bahamas,...
  • Page 42 Spare part Description number 455196-001 15.4-inch, WXGA, BrightView display assembly with plain top for computer models with AMD processors (includes microphones) 455260-001 Switch cover for use in defeatured models (includes LED board) 455514-001 Top cover (includes TouchPad) 455515-001 Intel Core 2 Duo 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB; includes thermal material) Chapter 3 Illustrated parts catalog...

  • Page 43: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 44: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 45: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 46: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 47: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 48: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Component Replacement Procedures

    Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...

  • Page 50: Battery

    Battery Description 12-cell, 8.80-Ah Li-ion battery 6-cell, 2.55-Ah Li-ion battery 6-cell, 2.20-Ah Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 51: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 60-GB, 5400-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer. Remove the hard drive. If it is necessary to remove the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. Lift the bracket (2) straight up to remove it from the hard drive.

  • Page 53: Computer Feet

    Computer feet Description Rubber Kit (includes base enclosure rubber feet and display bezel screw covers) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Memory module Description 2048-MB (PC2-5300, 667-MHz, 1-DIMM) 1024-MB (PC2-5300, 667-MHz, 1-DIMM) 512-MB (PC2-5300, 667-MHz, 1-DIMM) Before removing the memory module, follow these steps:...
  • Page 54 Lift the left side of the cover (2), swing it to the right, and remove the cover. Remove the memory/WLAN module compartment cover. NOTE: The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 438669-001. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle.

  • Page 55: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56: Wlan Module

    WLAN module Description Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, the United States, Uruguay, Venezuela, and Vietnam ●...
  • Page 57 Description Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
  • Page 58 Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the WLAN module slot. Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 59: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description For use in computer models with Intel processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive For use in computer models with AMD processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive...
  • Page 60 Remove the optical drive. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 61: Switch Cover

    Switch cover Description Switch cover for use in full-featured computer models (includes LED board and cable) Switch cover for use in defeatured computer models (includes LED board and cable) Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 62 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected, and disconnect the cable (2) from the LED board. Remove the switch cover.

  • Page 63: Keyboard

    Keyboard Description For use in: Finland, Norway, and Sweden France French Canada International Italy South Korea Latin America Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 Open the computer as far as possible. Lift the rear edge of the keyboard (1) until it rests at an angle. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover.

  • Page 65: Power Button Board

    Power button board Description Power button board (includes power button board cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 66 Remove the power button board (4). Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...

  • Page 67: Display Assembly

    Display assembly Description 15.4-inch, WXGA, BrightView display assembly (includes microphones) 15.4-inch, WXGA, BrightView display assembly with plain top for computer models with AMD processors (includes microphones) Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 68 Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. Remove the display assembly (2). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers: (1) Four covers on the top edge of the bezel (2) Two covers on the lower bezel edges (3) Two covers on the lower-inside edge of the bezel...
  • Page 69 Remove the eight Phillips PM2.5×7.0 screws that secure the display bezel to the display assembly. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (3).
  • Page 70 Disconnect the display panel cable (2) and the backlight cable (3) from the inverter. Remove the display inverter. The display inverter is available using spare part number 431391-001. If it is necessary to replace the display panel, remove the four Phillips PM2.5×4.0 screws (1) that secure the display panel to the display enclosure.
  • Page 71 Remove the display hinges (2). The display hinges are available using spare part number 433288-001. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.0×3.0 screw (1) that secures each transceiver to the display enclosure. Release the retention tabs (2) built into the display enclosure that secure the wireless antenna cables and remove the cables from the tabs.
  • Page 72 Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 431393-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 73: Top Cover

    Top cover Description Top cover for use with computer models with Intel processors (includes speakers and TouchPad and cable) Top cover for use in computer models with AMD processors: Full-featured models ● Defeatured models ● Before removing the top cover, follow these steps: Shut down the computer.
  • Page 74 Remove the following screws: (1) Three Phillips PM2.5×3.0 screws (2) Six Phillips PM2.5×4.0 screws (3) Two Hex HM5.0×9.0 screw locks Turn the computer right-side up, with the front toward you. Release the ZIF cable (1) to which the TouchPad cable is connected, and disconnect the TouchPad cable (2).
  • Page 75 Remove the two Phillips PM2.5×7.0 screws (1) and the two Phillips PM2.5×4.0 screws (2) that secure the top cover to the base enclosure. Lift the front edge of the top cover (1) until it disengages from the computer. Remove the top cover (2). Reverse this procedure to install the top cover.

  • Page 76: Bluetooth Module

    Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 77: Expresscard Assembly

    Reverse this procedure to install the Bluetooth module. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 78 Remove the ExpressCard slot bezel (2) from the ExpressCard slot. NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number 438669-001. Remove the three Phillips PM2.5×4.0 screws (1) that secure the ExpressCard assembly to the system board.

  • Page 79: Usb/Power Connector Board

    USB/power connector board Description USB/power connector board (includes USB/power connector board cable) Before removing the USB/power connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 80: System Board

    Disconnect the USB board cable (3) and the power connector board cable (4) from the USB/power connector board. Remove the USB/power connector board. Reverse this procedure to install the USB/power connector board. System board Description System board for use in computer models with Intel processors System board for use only in computer models with AMD processors: In full-featured models equipped with UMA graphics subsystem memory ●...
  • Page 81 Keyboard (see Keyboard on page Display assembly (see Top cover (see Top cover on page Audio board (see Audio board on page USB/power connector board (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory modules (see Memory module on page...
  • Page 82 Release the system board (4) by sliding it to the right until the connectors on the left side of the system board disengage from the base enclosure. Remove the system board. If it is necessary to replace the USB/power connector board cable, turn the system board upside down with the front toward you.

  • Page 83: Audio Board

    Audio board Description For use only in computer models with Intel processors: ● In models that include consumer infrared In models that do not include consumer infrared lens ● For use only in computer models with AMD processors: In full-featured models equipped with consumer infrared ●...

  • Page 84: Fan/Heat Sink Assembly

    Remove the audio board (3) by lifting it straight up. Reverse this procedure to install the audio board. Fan/heat sink assembly Description Fan/heat sink assembly for use in computer models with Intel processors (includes thermal material) Fan/heat sink assembly for use in computer models with AMD processors (includes thermal material) 449961-001 NOTE: When replacing the fan/heat sink assembly, be sure that the power button board is removed from the defective fan/heat sink assembly and installed on the replacement fan/heat sink assembly.

  • Page 85: Usb/Power Connector Board

    Remove the battery (see Battery on page Remove the following components: Hard drive (see Hard drive on page Optical drive (see Optical drive on page Switch cover (see Switch cover on page Keyboard (see Keyboard on page Display assembly (see Top cover (see Top cover on page Audio board (see...
  • Page 86 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1) and (2), the processor (3), and the system board component (4) each time the fan/heat sink assembly is removed. Thermal material must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

  • Page 87: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Intel Core 2 Duo processors: 2.20-GHz processor (4-MB L2 cache, 800-MHz FSB) 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) 1.86-GHz processor (1-MB L2 cache, 533-MHz FSB) 1.50-GHz processor (2-MB L2 cache, 667-MHz FSB) Intel Core Duo processors: T7300 2.0-GHz processor (4-MB L2 cache) T7100 1.8-GHz processor (2-MB L2 cache)
  • Page 88 Keyboard (see Display assembly (see Top cover (see Audio board (see USB/power connector board (see System board (see Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.

  • Page 89: Setup Utility

    Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 90: Navigating And Selecting In The Setup Utility

    Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use ●...

  • Page 91: Using Advanced Setup Utility Features

    Using advanced Setup Utility features This chapter describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

  • Page 92: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...

  • Page 93: Diagnostics Menu

    Select Button Sound (select models only) Video memory up to (select models only) Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) To do this Enable/disable the Quick Launch Button tapping sound. Select the amount of video memory. To do this Run a comprehensive self-test on the hard drive.

  • Page 94: Specifications

    Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia)

  • Page 95: 15.4-Inch, Wxga, Brightview Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...

  • Page 96: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature NOTE: Certain restrictions and exclusions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.

  • Page 97: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R...

  • Page 98: System Dma Specifications, Intel

    System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. Chapter 6 Specifications System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...

  • Page 99: System Dma Specifications, Amd

    System DMA specifications, AMD Hardware DMA DMA4 System function Direct memory access controller System DMA specifications, AMD...

  • Page 100: System Interrupt Specifications, Intel

    System interrupt specifications, Intel Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 101: System Interrupt Specifications, Amd

    System interrupt specifications, AMD Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ18 IRQ19 IRQ21 IRQ22 IRQ23 IRQ System function High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller...

  • Page 102: System I/O Address Specifications, Intel

    System I/O address specifications, Intel I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...
  • Page 103 I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B...

  • Page 104: System I/O Address Specifications, Amd

    System I/O address specifications, AMD I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 - 0061 0062 - 0062 0064 - 0064 0066 - 0066 0070 - 0071 0081 - 0083 0087 - 0087 0089 - 008B 008F - 008F...
  • Page 105 I/O address (hex) 30F0 - 30F7 4000 - 4FFF System function (shipping configuration) Standard Dual Channel PCI IDE Controller PCI standard PCI-to-PCI bridge System I/O address specifications, AMD...

  • Page 106: System Memory Map Specifications, Intel

    System memory map specifications, Intel Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Chapter 6 Specifications Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF...

  • Page 107: System Memory Map Specifications, Amd

    System memory map specifications, AMD Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB 256 KB...

  • Page 108: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 434893-001, and the Display Screw Kit, spare part number 431400-001. Phillips PM2.0×5.0 captive screw Color Black...
  • Page 109 (2) Three captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Phillips PM2.0×5.0 captive screw 101...

  • Page 110: Phillips Pm3.0×3.0 Screw

    Phillips PM3.0×3.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 102 Chapter 7 Screw listing Quantity Length 3.0 mm Thread Head width 3.0 mm 5.0 mm...

  • Page 111: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Silver Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the optical drive bracket to the optical drive Quantity Length 3.0 mm Thread Head width 2.0 mm 4.5 mm Phillips PM2.0×3.0 screw 103...
  • Page 112 Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure Where used: 4 screws that secure the display hinges to the display panel 104 Chapter 7 Screw listing...

  • Page 113: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the keyboard to the computer Quantity Length 7.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×7.0 screw 105...
  • Page 114 Where used: 4 screws that secure the display assembly to the computer Where used: 8 screws that secure the display bezel to the display assembly Where used: 9 screws that secure the top cover to the computer 106 Chapter 7 Screw listing...
  • Page 115 Where used: 2 screws that secure the top cover to the computer Phillips PM2.5×7.0 screw 107...

  • Page 116: Phillips Pm2.5×10.0 Screw

    Phillips PM2.5×10.0 screw Color Black Where used: 2 screws that secure the switch cover to the computer 108 Chapter 7 Screw listing Quantity Length 10.0 mm Thread Head width 2.5 mm 5.0 mm...

  • Page 117: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Black Where used: One screw that secures the switch cover to the computer Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×4.0 screw 109...
  • Page 118 Where used: One screw that secures the power button board to the fan/heat sink assembly Where used: 6 screws that secure the display panel to the display enclosure Where used: 6 screws that secure the top cover to the computer 110 Chapter 7 Screw listing...
  • Page 119 Where used: 2 screws that secure the top cover to the computer Where used: 4 screws that secure the ExpressCard assembly to the computer Phillips PM2.5×4.0 screw 111...
  • Page 120 Where used: (1) Two screws that secure the USB/power connector board to the computer (2) Two screws that secure the audio board to the computer Where used: 2 screws that secure the system board to the computer 112 Chapter 7 Screw listing...

  • Page 121: Phillips Pm2.5×3.0 Screw

    Phillips PM2.5×3.0 screw Color Black Where used: 3 screws that secure the top cover to the computer Quantity Length 3.0 mm Thread Head width 2.5 mm 4.5 mm Phillips PM2.5×3.0 screw 113...

  • Page 122: Hex Hm5.0×9.0 Standoff

    Hex HM5.0×9.0 standoff Color Silver Where used: 2 standoffs that secure the top cover to the computer 114 Chapter 7 Screw listing Quantity Length 8.0 mm Thread Head width 2.5 mm 5.0 mm...

  • Page 123: Phillips Pm2.0×2.0 Screw

    Phillips PM2.0×2.0 screw Color Silver Where used: 2 screws that secure the Bluetooth module to the system board Quantity Length 2.0 mm Thread Head width 2.0 mm 4.0 mm Phillips PM2.0×2.0 screw 115...

  • Page 124: Phillips Pm2.0×7.0 Screw

    Phillips PM2.0×7.0 screw Color Silver Where used: One screw that secures the system board to the base enclosure 116 Chapter 7 Screw listing Quantity Length 7.0 mm Thread Head width 2.0 mm 5.0 mm...

  • Page 125: Phillips Pm2.5×5.0 Captive Screw

    Phillips PM2.5×5.0 captive screw Color Black Where used: 3 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the computer Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×5.0 captive screw 117...

  • Page 126: Phillips 2.5×4.0 Captive Screw

    Phillips 2.5×4.0 captive screw Color Silver Where used: One captive screw (secured by a C-clip) that secures the fan/heat sink to the computer 118 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm...

  • Page 127: Backup And Recovery

    Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Back up your information regularly to protect your important system files. ●...

  • Page 128: Back Up Suggestions

    Back up suggestions Create system restore points using the Windows System Restore feature. ● ● Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. ●...

  • Page 129: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection.

  • Page 130: Reinstalling Software Programs And Drivers

    Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

  • Page 131: Performing A Recovery

    Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities.

  • Page 132: Deleting The Recovery Partition On The Hard Drive

    Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

  • Page 133: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone) Audio-in (microphone) Signal Audio out, left channel Audio out, right channel Ground Signal Audio signal in Audio signal in Ground Audio-out (headphone) 125...

  • Page 134: External Monitor

    External monitor 126 Chapter 9 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 135: Modem)

    RJ-11 (modem) RJ-45 (network) Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 127...

  • Page 136: S-Video-Out

    S-Video-out Universal Serial Bus 128 Chapter 9 Connector pin assignments Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground...

  • Page 137: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 138: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan South Korea The Netherlands Norway The People's Republic of China Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 139: 11 Recycling

    Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 140 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 141 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 142 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 143 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 135...
  • Page 144 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 145: Index

    Index Symbols/Numerics 1394 port, location 12 AC adapter, spare part numbers 27, 29, 33 administrator password 84 advanced Setup Utility features 83 antenna removal 63 spare part numbers 22, 32, applications key, Windows 8 audio board removal 75 spare part number 32 spare part numbers 18, 29, 32, 75 audio board cable, illustrated 25...
  • Page 146 Display Cable Kit, spare part number 23, 29 display components illustrated 22 recycling 131 spare part numbers 22 display enclosure illustrated 22 spare part number 22, 29, display hinge removal 63 spare part number 22, 29, display inverter illustrated 22 removal 61 spare part number 22, 29, Display Label Kit, spare part...
  • Page 147 removal 55 spare part numbers 17, 31, keypad keys 8 keys esc 8 fn 8 function 8 num lock 8 Windows applications 8 Windows logo 8 Label Kit, spare part number 27, language support 81, 84 LED board cable, illustrated 25 left-side components 12 light components 9 lights...
  • Page 148 operating system 5 optical drives 3 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 wireless 3 product name 1 rear components 13 recovery discs 121 recovery partition, deleting 124 recovery, system 123 remote control, spare part numbers 27, 30 removal/replacement...
  • Page 149 wireless antenna removal 63 spare part numbers 22, 32, Wireless Antenna Kit, spare part numbers 22, 32, 63 wireless light 11 wireless switch 11 wireless, product description 3 WLAN module removal 48 spare part numbers 19, 30, 33, 48, 49 workstation guidelines 38 Index 141...

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