Page 1: Table Of Contents
Contents CHAPTER 1 Using this Guide Text Conventions...1-1 Special Messages ...1-2 Locating Help ...1-2 Glossary ...1-2 Index ...1-2 Troubleshooting...1-2 Understanding Your Service and Support Options ...1-3 Comments about this Guide ...1-3 CHAPTER 2 Introducing Your Internet PC Using the TouchPad ...2-1 Setting the Tapping and Double-Tapping Feature...2-1 Setting the Edge Motion Feature ...2-2 Identifying Your Storage Drives...2-3...
Page 2 CHAPTER 3 Using Your CD or DVD Drive Inserting and Removing a Disc... 3-1 Inserting a Disc ... 3-1 Removing a Disc ... 3-2 Manually Ejecting a Disc ... 3-2 Playing an Audio CD ... 3-3 Playing a non DVD Video CD ... 3-3 Using the DVD Player (available on select models) ...
Page 3 CHAPTER 5 Introducing Microsoft Windows 98 Customizing the Windows Desktop...5-1 Arranging Icons ...5-2 Selecting a Background ...5-2 Adding a Screen Saver ...5-3 Finding Help...5-4 Windows Help...5-4 Running Microsoft Windows (available on select models)...5-4 Microsoft Windows Starts Here (available on select models) ...5-4 Searching for Files ...5-5 Creating New Folders ...5-5 Deleting Files and Folders ...5-6...
Page 4 CHAPTER 7 Sending and Receiving Faxes Using RingCentral Fax... 7-1 Setting Up RingCentral Fax... 7-1 Sending a Fax ... 7-2 Receiving a Fax... 7-2 CHAPTER 8 Saving Energy with Sleep and Power Management What are Sleep and Hibernation?... 8-1 The Importance of Hibernation Mode... 8-2 Putting Your Computer into Sleep Mode ...
Page 5 CHAPTER 9 Maintaining Your Internet PC Battery Overview...9-1 Battery Power...9-1 Battery Operating Time...9-1 Storing the Battery...9-2 Recycling the Battery...9-2 Calibrating the Battery...9-3 Maximizing Battery Operating Time...9-5 Correcting a Low Battery Condition...9-6 Cleaning Your Internet PC...9-7 Using System Maintenance Features...9-8 Backing Up Your System Using SystemSave...9-8 CHAPTER 10 Understanding Your Service and Support Options Compaq Support ...10-1...
Page 6 QuickRestore ... 10-9 Full Restore... 10-9 System Restore... 10-10 Selective Restore ... 10-11 SystemSave ... 10-12 Creating a QuickRestore Emergency Recovery Boot Diskette ... 10-13 Using the QuickRestore Emergency Recovery Boot Diskette ... 10-14 Drivers... 10-15 Installing Drivers for New Hardware ... 10-15 Reinstalling Deleted Drivers...
Page 7 Arranging Your Work Area ...12-11 Monitor...12-11 Keyboard and Pointing Device...12-13 Arm Supports and a Palm Rest ...12-15 Papers and Books...12-16 Phone...12-17 Working in Comfort ...12-18 Using a Notebook Computer ...12-18 Typing Style...12-19 Pointing Style ...12-21 Using a Keyboard on a Sofa ...12-22 Taking Breaks and Varying Your Tasks ...12-23 Monitoring Your Health Habits and Exercise ...12-25 Organizing Your Adjustments ...12-26...
Page 8 Electrical and Mechanical Safety Information ... 12-31 Introduction... 12-31 Product Safety Policy and General Practice... 12-31 Installation Requirements... 12-32 General Precautions for Compaq Products... 12-33 Precautions for Portable Computer Products... 12-38 Precautions for Server and Network Products... 12-38 Precautions for Products with External Television Antenna Connectors... 12-40 Antenna Grounding ...
Page 9 U.K. BABT Users Notice ...13-7 Telephone Network Connection ...13-7 Auto Dialing with the Modem ...13-9 Benutzerhinweise für besondere Bestimmungen in Österreich ...13-10 Hinweis für die Benutzung in Österreich ...13-10 Wahlsperre ...13-10 Benutzerhinweise für besondere Bestimmungen in Deutschland ...13-10 Hinweis für die Benutzung in der Bundesrepublik Deutschland ...13-10 Brugerinstruktioner i overensstemmelse med danske krav...13-11 Opkaldskoder P og T...13-11 Speciale gebruiksinstructies voor Nederland ...13-11...
Page 10 Table of Contents...
Page 11: Using This Guide
Chapter 1 Using this Guide Thank you for buying a Compaq Internet PC. This Reference Guide will help you to familiarize yourself with your Internet PC, as well as safety and government approval information. Please take a moment to familiarize yourself with the special text and messages used throughout this guide.
Page 12: Glossary
Using this Guide Special Messages The following words and symbols have special meaning in this guide. HINT: Helpful hints that will make using your computer easier and faster. NOTE: Important information concerning the operation of your Internet PC. CAUTION: Failure to follow directions may result in equipment damage or loss of data.
Page 13: Understanding Your Service And Support Options
Understanding Your Service and Support Options Your Internet PC is equipped with several helpful programs that will aid you in identifying and solving common computer problems. If you need further technical support, visit the Compaq Web site at: www.compaq.com Compaq Technical Support telephone numbers are listed in the Limited Warranty Statement.
Page 14 Using this Guide...
Page 15: Introducing Your Internet Pc
Chapter 2 Introducing Your Internet PC Using the TouchPad The TouchPad lets you use your finger to draw lines or point to items on the Windows desktop. To simulate a mouse-click, press the left TouchPad button. It is located directly below the TouchPad.
Page 16: Setting The Edge Motion Feature
Introducing Your Internet PC Setting the Edge Motion Feature The Edge Motion feature allows you to continue to scroll once your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on the Edge Motion feature, complete the following steps: 1.
Page 17: Identifying Your Storage Drives
Identifying Your Storage Drives Your diskette drive, hard drive, CD or DVD, and SuperDisk drive are designated with letters of the alphabet, as well as with icons. To determine your drive letters, complete the following steps: 1. From the Windows desktop, double-click the My Computer icons for your drives will be displayed in the My Computer window.
Page 18: Identifying Your Hard Drive Size
Introducing Your Internet PC Identifying Your Hard Drive Size To determine the size of your hard drive, complete the following steps: 1. From the Windows desktop, double-click the My Computer M icon. 2. In the My Computer window, right-click the hard drive Q icon. 3.
Page 19: Setting A Power-On Password
Setting a Power-On Password You can set a power-on password that will secure the information you store on your Internet PC. When turning on your computer, this password must be entered before your computer will start and you can access your files. To set this password, complete the following steps: 1.
Page 20: Removing A Power-On Password
Introducing Your Internet PC Removing a Power-On Password To remove a power-on password, complete the following steps: 1. When you start your computer, the Compaq logo appears on your display. For a few seconds, there will be a cursor flashing in the upper right hand corner. When this cursor appears, press the F10 key.
Page 21: Using Your Cd Or Dvd Drive
Chapter 3 Using Your CD or DVD Drive Inserting and Removing a Disc Inserting a Disc To load a disc into your computer's drive, complete the following steps: 1. Press the Eject ’ button located on the front the drive. 2.
Page 22: Removing A Disc
Removing a Disc To remove a disc from the drive, complete the following steps: 1. Press the Eject ’ button on the drive. 2. Remove a disc from the tray, gently pushing down on the center spindle while pulling up on the outer edges. Avoid touching the surface of the disc. 3.
Page 23: Playing An Audio Cd
Playing an Audio CD To play a self-starting audio CD, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. To play a non self-starting audio, press the Play button on your Internet keyboard or complete the following steps: 1.
Page 24: Using The Dvd Player (Available On Select Models)
Compaq DVD Player Control Panel Using the DVD Player To start your DVD Player program, double-click the DVD Player Windows desktop. Alternatively, you may execute the following steps: 1. Click the Start button on the Windows Taskbar. 2. Point to Programs. 3.
Page 25: Using A "Regionalized" Dvd
Using a “Regionalized” DVD Some models have a “regionalized” feature that limits the playback of discs to specific geographical regions. If your computer has this feature, the region code on your DVD drive must match the region code on the disc. Though the computer’s region code is set at the factory, some DVD drives (depending on the make and model) offer an option to change the region code.
Page 26: Play Settings
Play Settings The DVD player has two modes or play settings. The DVD mode and the File mode. Use the DVD mode to play a standard DVD. Use the File mode to play MPEG file type. To play content from the File mode, complete the following steps: 1.
Page 27: Display Options
Display Options You can choose how the controls and DVD content is displayed on your computer. Viewing and Hiding the DVD Player Panel To view the DVD Player panel when the DVD Content Picture window is set to full-window size, right-click anywhere on the picture. To hide the DVD Player panel, click anywhere outside the DVD panel.
Page 28: On-Screen Control Buttons
On-Screen Control Buttons Button Title ò Open Displays a list of files for playback. ’ Eject Opens the DVD drive to load or remove discs. Displays the DVD Options menu for selecting Video DVD Options Display and Parental Controls. Ž Previous Moves to the previous track and resumes playback.
Page 29 Button Title Changes the camera angle of content being played. This Change Camera feature is allowed only for DVD content created using Angle multiple cameras and camera angles. Toggles between left channel, right channel, and stereo (dual mode). During left or right modes, the program turns the microphone on.
Page 30 3-10 Using Your CD or DVD Drive...
Page 31: Identifying And Removing Computer Viruses
Chapter 4 Identifying and Removing Computer Viruses Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Your computer can become “infected” with a virus when you open a contaminated program or file. Some signs that your computer may be infected include: Strange characters or crude statements suddenly appearing on your screen Hard drive, memory, or software error messages Damage to files or directories for no apparent reason...
Page 32: Scanning For Viruses
Identifying and Removing Computer Viruses Scanning for Viruses To configure and perform a virus scan of your diskettes, your local hard drive, or a network drive, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support 2. Double-click the McAfee VirusScan displayed.
Page 33: Creating An Anti-Virus Emergency Diskette
Creating an Anti-Virus Emergency Diskette Having an Anti-Virus Emergency Diskette available to use is an essential part of an effective virus prevention program. If your system becomes infected, you may not be able to access your hard drive or start Windows. The Emergency Diskette will, at a minimum, diagnose and resolve infections on your hard drive, enabling you to start your computer from a virus-free environment.
Page 34: Using An Anti-Virus Emergency Diskette
Identifying and Removing Computer Viruses Using an Anti-Virus Emergency Diskette If you need to use the emergency diskette, complete the following steps: 1. Shut down your computer using the Main Power button. NOTE: Do not use the Restart command from the Start menu. Do not use your computer Reset button.
Page 35: Keeping Your Anti-Virus Software Current
Keeping Your Anti-Virus Software Current By registering with McAfee Anti-Virus, you can receive free anti-virus software updates for one year. Once you have registered, you will be able to simply download the updates at any time. To register and begin downloading updates, complete the following steps: 1.
Page 36 Identifying and Removing Computer Viruses...
Page 37: Introducing Microsoft Windows 98
Chapter 5 Introducing Microsoft Windows 98 Customizing the Windows Desktop The Windows desktop is the screen you see when the Windows startup is complete. You can arrange your desktop just the way you want it. Icons represent files, folders, programs, and other objects that you use.
Page 38: Arranging Icons
Introducing Microsoft Windows 98 Arranging Icons You can arrange the icons on your desktop for quick and easy access to frequently used items. To arrange icons, complete the following steps: 1. Right-click anywhere on the Windows desktop. 2. From the Shortcut menu, select Arrange Icons. 3.
Page 39: Adding A Screen Saver
Adding a Screen Saver To add a screen saver, complete the following steps: 1. Right-click the Windows desktop and select Properties from the Shortcut menu. 2. Select the Screen Saver tab. 3. From the Screen Saver drop-down menu, choose the design you prefer. 4.
Page 40: Finding Help
Introducing Microsoft Windows 98 Finding Help If you are not familiar with the many features of Microsoft Windows, you have the following tools that have been included with your computer. Windows Help Windows Help is a valuable tool that can provide answers to many of your questions about Microsoft Windows.
Page 41: Searching For Files
Searching for Files In Windows you can search for files or folders by entering a complete or partial name, the date the file was created, or the file type or size. To search for a file or folder, complete the following steps: 1.
Page 42: Deleting Files And Folders
Introducing Microsoft Windows 98 Deleting Files and Folders To delete a file or folder, complete the following steps: 1. Click the file or folder you want to delete. 2. Press Delete. The message “Are you sure you want to send to the Recycle Bin?”...
Page 43: Using Microsoft Windows Accessories
Using Microsoft Windows Accessories Microsoft Windows is equipped with a number of accessories. Brief descriptions of the accessories available to you are provided as follows: Accessibility allows you to configure Windows for your vision, hearing, and mobility needs. Communications offers the following features: –...
Page 44: Installing Additional Software
Introducing Microsoft Windows 98 Paint allows you to create and edit graphics. WordPad provides basic word processing features. To use any one of these accessories, complete the following steps: 1. From the Windows Taskbar, click the Start button, then point to Programs. 2.
Page 45: Installing A Downloaded Program File
Installing a Downloaded Program File HINT: If you choose to download software from a Web site, follow the installation instructions that may be included on the Web page. If installation instructions are not available, complete the steps below. To install a program file that you have downloaded from the Internet to your hard drive, complete the following steps: 1.
Page 46 5-10 Introducing Microsoft Windows 98...
Page 47: Surfing The Internet
Chapter 6 Surfing the Internet The Internet is a worldwide network of computer networks. Computer networks are two or more computers linked or connected together by cables or phone lines. These computers are linked together to provide seemingly endless amounts of information for research, education, commerce, and entertainment purposes.
Page 48: Understanding The World Wide Web
Understanding the World Wide Web The World Wide Web, also known as the Web, is a popular format that has been set up on the Internet specifically for publishing and accessing information. This information is formatted into attractive pages in the form of text, graphics, animation, audio, and video called Web sites.
Page 49: Using A Web Browser
Using a Web Browser A Web browser is a program that allows you to see Web sites on the Internet. Your Internet PC comes preinstalled with Microsoft Internet Explorer and Netscape Navigator browsers. Microsoft Internet Explorer To begin surfing the Internet with Internet Explorer, complete one of the following: From the Windows desktop, double-click the Internet Explorer From the Windows Taskbar, click the Start button, point to Programs, and...
Page 50: Surfing Tips
Surfing Tips After you have set up an Internet connection with your ISP and you log on to the Internet, you are ready to surf. To help your surfing experience be productive, we have provided a few tips, after a quick review on the Internet. To begin surfing the Internet you must use a Web browser, such as Internet Explorer or Netscape Navigator.
Page 51: Using A Search Engine
Using a Search Engine The following points are additional tips on how to find information on the Internet using a search engine: When entering keywords, you can enter an entire sentence to limit the search to a more specific topic. For example, for information on carving a turkey, type carving a turkey in the keyword box instead of just turkey.
Page 52 Surfing the Internet...
Page 53: Sending And Receiving Faxes
Chapter 7 Sending and Receiving Faxes Your computer comes with the ability to send and receive faxes. Before you try to send or receive faxes, you must have your modem connected to a telephone line and have the software running. For more information on connecting your modem, refer to the Compaq Hardware and Software Setup poster that came with your computer.
Page 54: Sending A Fax
Sending and Receiving Faxes Sending a Fax To send a fax using RingCentral Fax, complete the following steps: ìï 'RXEOHðFOLFNýWKHý5LQJ&HQWUDOý)D[ý WKHý6WDUWýEXWWRQýIURPýWKHý:LQGRZVý7DVNEDUñýSRLQWýWRý3URJUDPVï 6HOHFWý5LQJ&HQWUDOý)D[ýIURPýWKHýPHQXïý7KHý5LQJ&HQWUDOý)D[ýZLQGRZýLV GLVSOD\HGï &OLFNýWKHý6HQGý)D[ýWDEýRQýWKHý5LQJ&HQWUDOý)D[ý7DVNEDUïý7KHý6HQGý)D[ ZLQGRZýLVýGLVSOD\HGï &RPSOHWHýWKHýLQIRUPDWLRQýLQýWKHý5HFLSLHQWVýSRUWLRQýRIýWKHýZLQGRZïý7KHýID[ QXPEHUýILHOGýPXVWýEHýILOOHGýLQýRUý5LQJ&HQWUDOý)D[ýZLOOýQRWýEHýDEOHýWRýGHOLYHUýWKH PHVVDJHï 7\SHý\RXUýPHVVDJHýLQVLGHýWKHý1RWHýWH[WýER[ï &OLFNýWKHý6HQGý)D[ý1RZýEXWWRQï HINT: You can also fax an existing document and add an attachment to it. For more information, refer to the online Help included in the RingCentral Fax program.
Page 55 Sending and Receiving Faxes...
Page 56: Saving Energy With Sleep And Power Management
Chapter 8 Saving Energy with Sleep and Power Management Your Compaq Internet PC is equipped with power management features. These power-saving settings are preset for optimal performance. For more information about power management, refer to the Windows Help. What are Sleep and Hibernation? Compaq Internet PCs have two levels of power management: Hibernation and Sleep.
Page 57: The Importance Of Hibernation Mode
Saving Energy with Sleep and Power Management Sleep and Hibernation Functions Mode To Start Manual – Press Power button once. Time-Out Default – If your battery is low or after 1 hour Hibernation of Sleep. Computer will not automatically enter Hibernation mode if on AC power.
Page 58: Putting Your Computer Into Sleep Mode
You can create different power settings, or power schemes, under which your computer will go into Sleep mode. The optional settings are Home/Office Desk, Portable/Laptop, and Always On. These default settings will work for most users. You can adjust the settings for your work habits. You are able to change the...
Page 59: Power Schemes Tab
Saving Energy with Sleep and Power Management Power Schemes Tab 1. Click the Power Schemes tab. 2. Using the System Standby dropdown menu, select the length of time on AC power or on battery that you want your computer to wait before initiating Standby.
Page 60: Alarms Tab
4. Double-click the Power Management 5. Click the Power Schemes tab. 6. From the Power Scheme dropdown menu, select Portable/Laptop . 7. From the System Standby dropdown menu, select Never . 8. Click the OK button to apply the changes.
Page 61: Changing Your Power Management Settings In Dos
Saving Energy with Sleep and Power Management Changing Your Power Management Settings in DOS If you are working in DOS mode, your Windows power management settings will not be in effect. However, there are preset power management settings while you are working in DOS.
Page 62: Recovering From A Loss Of Electrical Power
Saving Energy with Sleep and Power Management Recovering from a Loss of Electrical Power Loss of electrical power will cause your Internet PC to automatically turn off. This may cause loss of data because the Microsoft Windows operating system is not able to properly close all files and programs.
Page 63: Electrical Storms
2. Click the Power Management 3. Complete the following steps in the Power Management Properties window: a. Ensure the Portables/Laptop power scheme is selected. b. Click the down arrow next to System standby and select the amount of time that passes before the computer goes into Sleep mode.
Page 64: Maintaining Your Internet Pc
Chapter 9 Maintaining Your Internet PC Battery Overview The following is information on the features of the battery for your Internet PC, as well as instructions for storing and disposing of the battery. Battery Power To determine the amount of remaining battery power, double-click the Battery è...
Page 65: Storing The Battery
Maintaining Your Internet PC Storing the Battery Refer to the following battery storage requirements: NiMH Battery – If your computer uses a NiMH (nickel-metal-hydride) battery and you will not be using your computer for a long period of time (more than two weeks), use your computer until the battery is drained completely, then remove it from your computer and store it separately.
Page 66: Calibrating The Battery
Calibrating the Battery All batteries lose their charge if they have not been used for a long period of time. You may notice the battery gauge does not correctly display the battery charge level when you first receive your computer or if you have not used your computer for a long period of time.
Page 67 Maintaining Your Internet PC 9. From the Running on Batteries column: NOTE: Please make note of the System Standby, Turn off Monitor and Turn off Hard Disks settings so that you can change them back after you have calibrated your battery.
Page 68: Maximizing Battery Operating Time
Maximizing Battery Operating Time The display, the processor, the CD or DVD drive, and the hard drive components use the most battery power. The battery operating time changes depending on your power management settings, the system components, the options, and the applications you use.
Page 69: Correcting A Low Battery Condition
Maintaining Your Internet PC Correcting a Low Battery Condition A low battery condition exists when the battery has less than 10 percent of its power remaining. You should resolve the low battery condition before your computer loses all battery power. When your computer loses all battery power, it begins Hibernation, a process that cannot be interrupted.
Page 70: Cleaning Your Internet Pc
Cleaning Your Internet PC To clean the computer exterior surfaces wipe the surfaces with a slightly damp cloth. Wipe the surface until clean. CAUTION: To avoid causing damage to your computer, turn off the power before wiping it with a damp cloth. For recommendations on how to clean the display, keyboard, and TouchPad, refer to the following table.
Page 71: Using System Maintenance Features
Maintaining Your Internet PC Using System Maintenance Features Optimize your system by using the System Maintenance features offered in Microsoft Windows. You can use the Maintenance Wizard to check your hard drive for problems, manage your hard drive space, and delete unnecessary files. The Maintenance Wizard is a one-step feature that combines ScanDisk, Disk Defragmenter, Disk Cleanup, Compression Agent, and many other tools.
Page 72: Understanding Your Service And Support Options
Chapter 10 Understanding Your Service and Support Options Your Internet PC has many tools to make computing easier. If you have a computer problem or question, check the following resources for answers: Review the Troubleshooting section in this guide for suggestions on how to fix the problem.
Page 73: Compaq Remote Support (Available In Select Regions)
Understanding Your Service and Support Options Compaq Support Tools Tool Allows you to perform a Full, Selective, or System Restore. These options allow you to either restore your Internet PC to its original QuickRestore factory condition, to your last System Save, or selectively restore certain drivers and applications.
Page 74: Using Compaq Diagnostics
Understanding Your Service and Support Options 5. Do not answer the telephone when it rings. Compaq Remote Support will connect with your computer on the second ring. If for any reason you need to exit the application, click Cancel . 6.
Page 75: Testing Equipment
Understanding Your Service and Support Options Testing Equipment You may conduct a Quick, Complete, or Custom test. If you choose the Quick test, it can be run in either the Interactive or Unattended mode. Complete or Custom tests are completed only in the interactive mode, since they test the audio and video components of your Internet PC.
Page 76: System Record
Understanding Your Service and Support Options System Record System Record reports all of the devices that came with your computer and all of the devices you have added or changed since you purchased your computer. System Record highlights these changes in red. This allows you to isolate and diagnose possible problems with your computer.
Page 77: Compaq Service Connection
Understanding Your Service and Support Options Compaq Service Connection Overview The Compaq Service Connection software installed on your computer is an innovative way of correcting problems before they begin. The service automatically sends you free software updates that will keep your computer in peak operating condition.
Page 78: How It Works
Understanding Your Service and Support Options How it Works The Compaq Service Connection software operates in the background while you are performing other tasks on your computer. You will only be aware that it is working when a Notice is displayed. If you are actively using your modem when the Compaq Service Connection software initiates an update, it waits until the modem is idle before downloading any information.
Page 79: Internet Support
Understanding Your Service and Support Options Internet Support § The Internet Support icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web page provides you with tools and information to help make using your Internet PC easier than ever.
Page 80: Quickrestore
Understanding Your Service and Support Options QuickRestore Compaq provides you with the ability to restore your system at any time with QuickRestore. QuickRestore has three types of restore options: Full Restore, Selective Restore, or System Restore. The following table describes each type of QuickRestore.
Page 81: System Restore
4. Click the Start button to begin the Full Restore. Your computer automatically restarts. Once your computer restarts in DOS mode, a Progress window is displayed. During the Full Restore process, a progress bar shows the percentage of the software restored to the hard drive. 5.
Page 82: Selective Restore
Understanding Your Service and Support Options Selective Restore Selective Restore allows you to select certain Compaq drivers or applications you want to re-install without reformatting your hard drive. To perform a Selective Restore on your computer, complete the following steps: 1.
Page 83: Systemsave
SystemSave SystemSave allows you to back up all information and files on your hard drive, and store it to a separate partition on your drive for later use. For more information on SystemSave, refer to the Maintaining Your Internet PC section of this guide. To backup your files by performing a SystemSave, complete the following steps: 1.
Page 84: Creating A Quickrestore Emergency Recovery Boot Diskette
Understanding Your Service and Support Options Creating a QuickRestore Emergency Recovery Boot Diskette QuickRestore is installed on your hard drive. However, you will need to create a QuickRestore emergency diskette in case you are ever unable to start your computer properly. To create a QuickRestore emergency recovery boot diskette, complete the following steps: 1.
Page 85: Using The Quickrestore Emergency Recovery Boot Diskette
Using the QuickRestore Emergency Recovery Boot Diskette The QuickRestore emergency diskette is used if you are unable to start your computer. The diskette will help your computer get up and running again. To run the QuickRestore emergency diskette, complete the following steps: 1.
Page 86: Drivers
Understanding Your Service and Support Options Drivers Installing Drivers for New Hardware If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to insert the Windows Installation CD or diskettes. If this occurs, complete the following steps: 1.
Page 87 10-16 Understanding Your Service and Support Options...
Page 88: Troubleshooting Guide
Chapter 11 Troubleshooting Guide This guide provides useful information on how to identify and correct common problems that may occur with your Internet PC. Helpful Hints If you encounter minor problems with your Internet PC, monitor, or software, refer to the following list of general suggestions before taking further action: Check that the computer is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.
Page 89 Troubleshooting Guide Symptom Problem No sound. Volume has been muted. Internet PC is in Sleep mode. This is identified when the Power light is flashing (on some models the Sleep the flashing Power light). Sound is too low. Volume has been set too low. Sound is distorted.
Page 90 Symptom Problem Battery gauge is not Battery needs calibrating. accurate. Battery charging Battery was exposed to indicator does not temperature extremes. appear and battery Battery is at the end of its life. does not charge. Battery charge does Battery is not fully draining. not last as long as expected.
Page 91 Troubleshooting Guide Symptom Problem Internet PC is Computer has entered a Low beeping and the Low Battery stage. Battery warning appears or the battery gauge is below 10%. Symptom Problem CD or DVD drive CD has been inserted improperly. cannot read a disc or takes too long to start.
Page 92 Diskette Drive and SuperDisk (available on select models) Drive Symptom Problem Not reading drive: A non-formatted diskette has “Abort, Retry, Fail?” been inserted. message appears. Diskette is damaged. Diskette drive is Diskette has been improperly continually active. inserted. Diskette is damaged. Diskette drive Diskette is not formatted.
Page 93 Troubleshooting Guide Diskette Drive and SuperDisk (available on select models) Drive Symptom Problem Diskette drive Diskette is not formatted. cannot save information to diskette. Diskette is write-protected. Diskette is full or file is too big. File save command was not properly executed.
Page 94 Diskette Drive and SuperDisk (available on select models) Drive Symptom Problem SuperDisk (available SuperDisk Accelerator and on select models) Staging Enabled are not enabled. performance is slow. Cannot eject the Power is not on. SuperDisk (available on select models). After copying files to the SuperDisk, the Performance Accelerator (PA) is enabled.
Page 95 Troubleshooting Guide Symptom Problem Screen is blank. Screen saver is enabled. Internet PC is in Sleep mode. This is identified when the Power light is flashing (on some models the Sleep the flashing Power light). The external monitor display is selected.
Page 96 Symptom Problem Cannot send or Telephone connections are not receive faxes. connected properly. Fax modem line is not connected properly. Fax software is not active. Fax starts to send Line fails to connect. but quits before the transmission is Call waiting enabled on line. complete.
Page 97 Symptom Problem Hard drive error Part of hard drive has failed. message is displayed. “Non-system disk or A diskette that does not contain disk error” message system files needed to start your is displayed. Internet PC has been inserted in drive.
Page 98 Symptom Problem Cannot connect to Internet service provider (ISP) the Internet. account is not set up properly. Modem is not set up properly. Web browser is not set up properly. If no dial tone is found, another telephone handset on the same line is not on the receiver.
Page 99 Keyboard or TouchPad Symptom Problem Keyboard commands Program in use has stopped or keystrokes are responding to commands. not recognized by your Internet PC. Fn+Num Lock or The internal keyboard Num Lock Shift+Num Lock will is disabled when an external not turn the internal PS/2 keyboard or keypad is NumLock on.
Page 100 Keyboard or TouchPad Symptom Problem Cursor jumps to a TouchPad needs to be cleaned. different location while typing. Cursor does not TouchPad needs to be cleaned. respond. Program in use has stopped responding to commands. Cursor movement is TouchPad needs to be cleaned. erratic or hard to control.
Page 101 Keyboard or TouchPad Symptom Problem TouchPad has been set up to interpret TouchPad taps as clicks, and this setting may need adjustment. The PageUp, PageDown, Home, or End keys were accidentally pressed while typing. Symptom Problem Insufficient memory All memory in your Internet PC is message is being used by open programs displayed.
Page 102 Symptom Problem Internet PC does not PC Card is not fully inserted in recognize the PC the slot or is upside down. Card. The PC Card device driver is not installed. PC Card may not be supported by Windows. Symptom Problem You forgot your Internet PC will not start without...
Page 103 Symptom Problem Internet PC will not Power button on your Internet PC turn on. has not been pressed. Power plug is not properly connected to AC adapter or wall outlet. AC adapter is not properly connected to back of your Internet PC.
Page 104: Contacting A Compaq Authorized Service Provider
Symptom Problem Internet PC displays A diskette that does not contain one of the following system files needed to start your messages Internet PC has been inserted in “Operating System drive. Not Found,” or System files may have been “Non-system disk or damaged.
Page 105 11-18 Troubleshooting Guide...
Page 106: Safety And Comfort
Chapter 12 Safety and Comfort WARNING: There may be a risk of serious physical injuries from working at your computer workstation. Read and follow the recommendations in this section to minimize the risk of injury and to increase your comfort. Some studies have suggested that long periods of typing, improper workstation setup, incorrect work habits, stressful work conditions and relationships, or problems in your personal health may be linked to injuries.
Page 107: Promoting A Safe And Comfortable Work Environment
Safety and Comfort Promoting a Safe and Comfortable Work Environment Posture, lighting, furniture, work organization, and other work conditions and habits may affect the way you feel and how well you work. By adjusting your work environment and personal practices, you may be able to minimize fatigue and discomfort, and reduce the risk of resulting strains that some scientists believe can lead to injury.
Page 108: Key Principles
Key Principles To promote safety and comfort, follow these principles whenever you use your computer. Adjust Adjust your body position and your work equipment. There is no one “right” position. Find your comfort zone, as described in this Section, and when working at your computer, frequently adjust within this zone.
Page 109: Finding Your Comfort Zone
Safety and Comfort Remember Remember to exercise regularly and maintain general fitness. Doing this will help your body withstand the rigors of sedentary work. Respect any medical conditions you may have or other health factors you may know of. Adjust your work habits accordingly.
Page 110 Different Tasks, Different Postures Your choice of posture within your comfort zone may vary with your task. For example, you may find a reclined posture most comfortable for computer tasks, and a more upright posture more comfortable for tasks requiring frequent reference to papers or books.
Page 111: Feet, Knees, And Legs
Safety and Comfort Feet, Knees, and Legs Make sure your feet can rest solidly and comfortably on the floor while sitting. Use an adjustable work surface and chair that allow your feet to rest firmly on the floor, or use a footrest. If you use a footrest, be sure it is wide enough to accommodate different leg positions within your comfort zone.
Page 112: Back
Back Use your chair to fully support your body. Distribute your weight evenly and use the entire seat and backrest to support your body. If your chair has adjustable low back support, match the contours of the chair’s backrest to the natural curve of your lower spine.
Page 113: Forearms, Wrists, And Hands
Safety and Comfort Forearms, Wrists, and Hands Keep your forearms, wrists, and hands aligned in a straight, neutral position, whether you are working at a desk or table, or sitting on a couch or bed. Avoid bending or angling your wrists while typing or using a pointing device. Don't Anchor Your Wrists When typing, do not anchor or rest your wrists on your work surface, your thighs, or a palm rest (sometimes called a wrist rest).
Page 114: Shoulders And Elbows
WRONG! Don’t angle your wrists; this may cause unnecessary strain. Split Keyboards If you find it difficult to type with a straight, neutral wrist position, you may want to try a split keyboard. Be aware, however, that improper setup or posture while using a split keyboard can increase bending in your wrists.
Page 115: Eyes
Eyes Working at your computer for long periods can be a visually demanding task and may cause your eyes to become irritated and fatigued. Therefore, you should give special attention to vision care, including the following recommendations: Resting Your Eyes Give your eyes frequent breaks.
Page 116: Arranging Your Work Area
12-11 Safety and Comfort Arranging Your Work Area You may find a range of monitor heights that allows your head to be balanced comfortably over your shoulders. Monitor You will reduce eye strain and muscle fatigue in your neck, shoulders, and upper back by properly positioning your monitor and adjusting its angle.
Page 117 Tilting the Monitor Tilt the monitor so that it faces your eyes. In general, the monitor screen and your face should be parallel to each other. To check for correct monitor tilt, have someone hold a small mirror in the center of the viewing area. When sitting in your normal work posture, you should be able to see your eyes in the mirror.
Page 118: Keyboard And Pointing Device
Eliminating Glare and Reflections on Your Monitor Take the time to eliminate glare and reflections. To control daylight, use blinds, shades, or drapes, or try other glare-reducing measures. Use indirect or reduced lighting to avoid bright spots on your display screen. If glare is a problem, consider these actions: Move your monitor to a place where glare and bright reflections are eliminated.
Page 119 Adjusting the Keyboard Height and Slope Your elbow height should be near the height of your keyboard’s home row (see illustration under “Shoulders and Elbows”). Adjust your keyboard slope so that your wrists are straight. Aligning the Mouse and Keyboard When using a mouse or detached trackball, position the device immediately to the right or left of your keyboard.
Page 120: Arm Supports And A Palm Rest
Arm Supports and a Palm Rest You may find that supports for your forearms or hands allow you to be more relaxed and comfortable. Using Arm Supports Some chairs and desks provide padded areas for resting your arms. You may find it comfortable to rest the middle of your forearms on these supports while typing, pointing, or pausing.
Page 121: Papers And Books
Papers and Books Select a work surface or surfaces that are large enough to hold the computer equipment and any additional items required for your work. To help minimize eye fatigue, position any materials to which you frequently refer at about the same viewing distance.
Page 122: Phone
Phone Cradling your phone between your ear and shoulder may lead to neck, shoulder, and back discomfort. If you use your phone a lot, try using a headset or positioning your phone so you pick it up with your non-dominant hand. This frees your dominant hand for note-taking.
Page 123: Working In Comfort
12-18 Safety and Comfort Working in Comfort Using a Notebook Computer Maintaining a high level of comfort when using a notebook computer may be more challenging than when using a desktop computer. Therefore, you should be especially alert to your body’s signals, such as any feeling of discomfort. Also, be sure to adhere to the key principles presented earlier in this Section.
Page 124: Typing Style
Being Inventive Use pillows, blankets, towels, and books to: Raise the height of your seat. Create a footrest, if needed. Support your back. Raise your computer to elevate the keyboard and display. Provide arm supports, if you are working on a couch or bed. Provide padding wherever needed.
Page 125 RIGHT! Relax your thumbs and fingers while typing and pointing; notice and release excess tension. WRONG! Don’t type or point with unnecessary tension in your thumbs and fingers. Keep it Light If your typing is on the heavy side, teach yourself to lighten up. Press the keys more gently.
Page 126: Pointing Style
Pointing Style Use your whole arm and shoulder to move the mouse, not just your wrist. Don’t rest or anchor your wrist while using your pointing device; keep your wrist, arm, and shoulder free to move. Adjusting Software Controls You can use the software control panel to adjust the properties of your pointing device.
Page 127: Using A Keyboard On A Sofa
WRONG! Don't angle your wrist when using your pointing device. Pointing Comfort When using a mouse or trackball, hold it loosely. Keep your hand relaxed, and click the buttons using a light touch. When you are not using your pointing device, don’t hold onto it;...
Page 128: Taking Breaks And Varying Your Tasks
RIGHT! Experiment with positioning pillows under your forearms; they may help keep your shoulders relaxed and your wrists straight. Even on a sofa Remember to properly support your lower back. Avoid slouching. Be sure not to recline too much; this may fatigue your neck and upper back. AVOID! Don't bend or angle your wrists.
Page 129 Vary Your Tasks Examine your work habits and the types of tasks you perform. Break up the routine and try to vary your tasks during the day. By doing so, you may avoid sitting in one position or performing the same activities continuously for several hours using your hands, arms, shoulders, neck, or back.
Page 130: Monitoring Your Health Habits And Exercise
Monitoring Your Health Habits and Exercise The comfort and safety of working at your computer can be affected by your general state of health. Studies have shown that a variety of health conditions may increase the risk of discomfort, muscle and joint disorders, or injuries. These preexisting conditions include: Hereditary factors Arthritis and other connective tissue disorders...
Page 131: Organizing Your Adjustments
Organizing Your Adjustments The order in which you follow the advice in the proceeding chapters depends on the adjustability of your work surface. If your work surface height adjusts, then systematically adjust yourself and your computer “from the ground up.” If you have a fixed desk or table, systematically adjust yourself and your computer “from the top down.”...
Page 132: Self-Check
Self-Check To increase your comfort and reduce potential safety risks, use this checklist to help you evaluate your work posture and habits. Seated Position Have you found a range of seated postures that are most comfortable for you? Are you changing postures within your “comfort zone” throughout the day, especially in the afternoon? Are your feet firmly planted? Are the undersides of your thighs near your knees free of pressure?
Page 133: Eyes
Eyes Do you rest your eyes frequently by focusing on a distant point ? Do you get your eyes examined regularly by a vision care specialist? Do you blink enough? If you wear bifocals or trifocals, do you avoid tilting your head back to see the monitor? Typing Style Are you training yourself to lighten up when you find you are pounding on the...
Page 134: Monitor
Monitor Is your monitor positioned in front of you and at a comfortable viewing distance, about arm’s length? Or if you look at a paper document more than your monitor, is your document holder in front of you with your monitor to one side? Are the text and images on your monitor easily visible in a comfortably seated position?
Page 135: General Prevention
General Prevention Do you take breaks and walk around briefly, at least once per hour? Do you exercise regularly? Periodically, do you take inventory of the stress in your life and change what is within your control to change? If you experience any symptoms that you think may relate to your using a computer, whether you experience them during work or at other times, have you consulted a doctor and, if available, your company’s health and safety department?
Page 136: Electrical And Mechanical Safety Information
Electrical and Mechanical Safety Information Introduction Compaq products are designed to operate safely when installed and used according to general safety practices. The guidelines included in this section explain the potential risks associated with computer operation and provide important safety practices designed to minimize these risks.
Page 137: Installation Requirements
Safety Standards The IEC 950 standards provide general safety design requirements that reduce the risk of personal injury to both the computer user and the service provider. These standards protect against the following hazards: Electric shock Hazardous voltage levels contained in parts of the product Fire Overloads, temperature, material flammability Mechanical...
Page 138: General Precautions For Compaq Products
In all other countries, operate the product in commercial or residential structures that have electrical installation in compliance with local and regional office and residential electrical wiring codes such as International Electrotechnical Commission (IEC) 364 parts 1 through 7. NOTE: Do not use Compaq products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 139 12-34 Safety and Comfort Servicing Except as explained elsewhere in the Compaq documentation, do not service any Compaq product yourself. Opening or removing covers that are marked may expose you to electric shock. Service needed on components inside these compartments should be done by a Compaq authorized service provider. Mounting Accessories Do not use the product on an unstable table, cart, stand, tripod, or bracket.
Page 140 12-35 Safety and Comfort Power Sources The product should be operated only from the type of power source indicated on the product’s electrical ratings label. If you have questions about the type of power source to use, contact your Compaq authorized service provider or local power company.
Page 141 12-36 Safety and Comfort Power Cords If you have not been provided with a power cord for your computer or for any AC- powered option intended for use with your computer, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label.
Page 142 12-37 Safety and Comfort Cleaning Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Heat The product should be placed away from radiators, heat registers, stoves, or other pieces of equipment (including amplifiers) that produce heat.
Page 143: Precautions For Portable Computer Products
Precautions for Portable Computer Products In addition to the general precautions described earlier in this section, be sure to observe the following precautions when operating a portable computer product. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment.
Page 144 Accessories and Options Installation of accessories and options in safety interlocked areas should performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. Products with Casters Products provided with casters should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product to overturn.
Page 145: Precautions For Products With External Television Antenna Connectors
Ensure that the rack is level and stable before extending a component from the rack. Extend only one component at a time. The rack may become unstable if more than one component is extended. Use caution when pressing the component rail release latches and sliding a component into the rack.
Page 146 Lightning Protection To protect a Compaq product during a lightning storm or when it will be unattended and unused for long periods of time, unplug the product from the electrical outlet and disconnect the antenna or cable system. This prevents damage to the product due to lightning and power line surges.
Page 147: Antenna Grounding
12-42 Safety and Comfort Antenna Grounding This reminder is provided to call the CATV (cable television) system installer’s attention to Section 820-40 of the NEC (National Electrical Code), which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
Page 148: Precautions For Products With Modems, Telecommunications, Or Local Area Network Options
Precautions for Products with Modems, Telecommunications, or Local Area Network Options In addition to the general precautions described earlier in this section, be sure to observe the following precautions when operating telecom-munications and network equipment. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment.
Page 149: Precautions For Products With Laser Devices
Precautions for Products with Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for a Class 1 laser product. The product does not emit hazardous light;...
Page 150: Laser Information
Laser Product Label The following label or equivalent is located on the surface of your laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm + / - 35 nm Divergence 53.5 degrees + / - 0.5 degrees Angle...
Page 151: For More Information
12-46 Safety and Comfort For More Information If you want more information about arrangement of work space and equipment or safety standards, consult the following references: "American National Standard for Human Factors Engineering of Visual Display Terminal Workstations," ANSI/HFS Standard No. 100-1988. Human Factors Society, Inc., P.O.
Page 152 12-47 Safety and Comfort International Standards Organization (ISO) Central Secretariat International Organization for Standardization 1, rue de Varembé Case postale 56 CH-1211 Genève 20, Switzerland TEL: +41 22 749 01 11 FAX: +41 22 733 34 30 http://www.iso.ch http://www.iso.ch/infoe/stbodies.html EMAIL: [email protected] National Safety Council Library 1121 Spring Lake Dr.
Page 153 12-48 Safety and Comfort...
Page 154: Government Approvals
Chapter 13 Government Approvals European Union Notice Products with the CE marking complies with Telecommunication Terminal Equipment and Satellite Earth Station Equipment (TTE & SES) Directive (98/13/EC), the EMC Directive (89/336/EEC), and the Low Voltage Directive (73/23/EEC) issued by the European Community. Compliance with these directives implies conformity to the following European Norms or Regulations (the equivalent international standards and regulations are in brackets):...
Page 155: Federal Communications Commission Notice
Government Approvals The equipment is designed to work with all EU telephone networks. However, the equipment may have interworking difficulties for some connections on the EU public networks. Dialing by loop disconnect pulses is not intended to be used on the PSTN.
Page 156: Declaration Of Conformity For Products Marked With The Fcc Logo (United States Only)
13-3 Government Approvals Declaration of Conformity for Products Marked with the FCC Logo (United States Only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 157: Telecom Network Approvals
13-4 Government Approvals Telecom Network Approvals These two icons and associated statements may be found on desktop and mini- tower computers. They are intended to communicate how to access the telecommunications regulatory approval information for your product. On notebook computers, the approval information will appear on the bottom of the computer.
Page 158: Ringer Equivalence Number (Ren)
13-5 Government Approvals Ringer Equivalence Number (REN) The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of the devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0).
Page 159: Telephone Consumer Protection Act Of 1991
Government Approvals Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, or entity, or individual sending the message and the telephone number of the sending machine or such...
Page 160: U.k. Babt Users Notice
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Page 161 Government Approvals 3. Only one modem should be connected to a telephone line. Connecting a modem in parallel with one or more telephone instruments is not allowed. 4. The REN for this piece of equipment is 0.8. 5. The exchange should provide facilities for either loop disconnect (pulse) dialing or multifrequency (tone) dialing.
Page 162: Auto Dialing With The Modem
Difficulties may occasionally be experienced from other apparatus connected to the BT PSTN via the modem apparatus. Such difficulties may include the following: difficulty in making calls problems in telephone conversion being experienced by both parties to the call Initially, normal operation will be possible. However, changes to or modernization of the network (taking place in the normal course of events) may result in the apparatus being connected to a network service with which it was not designed to be compatible.
Page 163: Benutzerhinweise Für Besondere Bestimmungen In Österreich
Benutzerhinweise für besondere Bestimmungen in Österreich Hinweis für die Benutzung in Österreich Sofern Sie das SupraExpress 56i Pro global modem an einer Nebenstellenanlage benutzen wollen, erkundigen Sie sich bitte bei Ihrem Fachhändler nach der Möglichkeit, die Amtsholung einzustellen. Wahlsperre Ein Modem darf, beispielsweise im „unbeaufsichtigten Betrieb“, nicht pausenlos dieselbe Rufnummer anwählen (Wahlsperre).
Page 164: Brugerinstruktioner I Overensstemmelse Med Danske Krav
Brugerinstruktioner i overensstemmelse med danske krav Opkaldskoder P og T Compaq-modemet SupraExpress 56i Pro global modem understøtter ikke impulssignalering. Både opkaldskode P (impulssignalering) og T (tonesignalering) tvinger modemet til at anvende tonesignalering. Speciale gebruiksinstructies voor Nederland Aansluitfactor 1. Het modem is geschikt voor aansluiting op het openbare geschakelde telefoonnetwerk en op (analoge) telefooncentrales binnen bedrijven en instellingen.
Page 165: Användarinstruktioner I Överensstämmelse Med Svenska Krav
13-12 Government Approvals Användarinstruktioner i överensstämmelse med svenska krav Uppringningskod P och T Modemet till SupraExpress 56i Pro global modem stödjer inte pulssignalering. Både uppringningskod P (pulssignalering) och T (tonsignalering) är jämförbara och vill tvinga modemet att använda tonsignalering. New Zealand Modem Statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 166 Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications: 1. There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and 2.
Page 167: Safety
Safety Safety is important when you are operating your computer. Follow the guidelines in this section to enjoy your computing experience. Batteries WARNING: Your computer is provided with a battery-powered, real-time clock circuit. Danger of explosion and risk of personal injury exists if the battery is incorrectly replaced or mistreated.
Page 168: Power Cords
Power Cords If you were not provided with a power cord for your computer or for an AC power accessory intended for use with your computer, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label.
Page 169 The CD drive is classified as a Class 1 laser product. This label is located on the outside of the CD drive: Figure A-1. Laser Label Laser Information Laser Type Semiconductor GaAIAs Wavelength 650-780 +/- 35 nm Divergence Angle 53.5 Degree +/- 5 Degree Less than 0.2 mW or 10.869 W/m 2 sr Output Power Polarization...
Page 170: Using The Computer
Using the Computer WARNING: A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment. These persons may experience seizures while watching some kinds of television pictures or playing certain games, including games played on the Internet PC.
Page 171: Locating The Regulatory Compliance Markings Labels
Locating the Regulatory Compliance Markings Labels Other labels containing safety or regulatory information about your specific computer are located on the inside and outside of your computer. The following illustrations show typical Regulatory Compliance Markings labels that apply to your Compaq personal computer. Typical Agency Label Manufacturing Site Modern Regulation Statement...
Page 172 Typical Agency Label Government Approvals Components Manufacturing Site Patent Information Power Supply Caution Grounding Information Voltage Ratings Agency Approvals Modem Regulation Statement...
Page 173: Energy Compliance
Energy Compliance Agency labels are located on the back of the computer. For examples of typical agency labels, refer to the Safety section. Energy Star Compliance Compaq Internet PC products marked with the Energy Star Logo are compliant with Energy Star Computers Program 2.0 standard of the U.S. Environmental Protection Agency (EPA).
Page 174: Glossary
Glossary-1 Glossary 10BaseT – Unshielded twisted pair cable used to connect computers on an Ethernet network. See Ethernet. American National Standards Institute (ANSI) – A private, non-profit organization that facilitates the development of national technical standards by establishing consensus among qualified public and private sector groups. American Standard Code for Information Interchange (ASCII) –...
Page 175 Glossary-2 boot – To start up a computer. During the start up process, information necessary for the computer to operate is loaded into the memory. browser – A program used to access and view information. See Web browser. bug – An error in computer program code. bulletin board –...
Page 176 – An automatic setting that a program uses unless alternative instructions are entered. desktop – See Windows desktop. desktop computer – A personal computer designed to be set up on a desk, as opposed to an easily-transportable notebook computer. Contrast laptop computer, notebook computer.
Page 177 desktop publishing – The use of a personal computer with word processing, graphics, or page-layout programs to produce professional-quality documents. device driver – See driver. dialog box – A window that is automatically displayed when information must be entered to continue. dial-up networking –...
Page 178 Glossary-5 diskette drive – A device that enables a computer to read data from and write data to diskettes. Disk Operating System (DOS) – The generic name for the Microsoft Disk Operating System (MS-DOS). DOS – See Disk Operating System. double-click –...
Page 179 Glossary-6 extranet – An intranet that is accessible to those not part of the organization by special permission. See intranet. File Transfer Protocol (FTP) – An instruction set that specifies how files are downloaded or uploaded. See download, upload. floppy – Informal term for diskette. Also known as 3.5" floppy. See diskette. FTP –...
Page 180 hibernation – Applies to notebook computers only. A state of decreased power consumption. When the notebook computer enters this state, the contents of the memory are automatically written to the hard disk for safe storage. Your notebook computer automatically enters hibernation if any of the following events occur: The notebook computer has been in the Sleep mode for more than one hour (while connected to battery power only).
Page 181 Glossary-8 IEEE – See Institute of Electrical and Electronics Engineers. IEEE-1394 High Performance Serial Bus – A Plug-and-Play digital interface that allows up to 63 devices to be connected sequentially into a single external port. See daisy chain, IEEE-1394 port, Plug and Play. IEEE-1394 port –...
Page 182 (KB) – A unit of measurement used to describe data quantity. One KB is equal to approximately one thousand bytes. See byte. LAN – See local area network. laptop computer – A portable computer, usually weighing approximately eight pounds. Contrast desktop computer, notebook computer. LCD – See liquid crystal display.
Page 183 liquid crystal display (LCD) – A type of display that uses chemicals, or liquid crystals, that respond to polarized light and electrical signals. A notebook computer has a liquid crystal display. listserv – See mailing list. local area network (LAN) – Two or more computers linked together for the purpose of sharing resources, such as files, programs, or printers.
Page 184 Glossary-11 microprocessor – An integrated circuit on the system board that contains the entire central processing unit. May be considered the brain of the computer. The speed of a microprocessor is measured in megahertz. See hertz, megahertz. Microsoft Internet Explorer – A Web browser developed by the Microsoft Corporation;...
Page 185 NIC – See network interface card. notebook computer – A portable computer about the size of a large notebook usually weighing about four pounds. Contrast desktop computer, laptop computer. online – The state of being connected to a network, especially the Internet.
Page 186 Personal Computer Memory Card International Association – An industry group organized to promote standards for credit card-sized memory and input/output devices that fit into a notebook or laptop computer. pixel – One of the individual dots that make up a graphical image.
Page 187 Glossary-14 proprietary – Refers to software or hardware technology owned by a company or individual that has exclusive rights to it. protocol – A formal standard or instruction set. RAM – See memory. random access memory (RAM) – See memory. RAS –...
Page 188 Glossary-15 server – A specially configured computer running network software that provides access to network resources for client workstation computers. shortcut – An icon on the Windows desktop that provides a direct link to a program, directory, or file. Shortcuts are identifiable by the small arrow located in the lower left corner of the icon image.
Page 189 Glossary-16 Uniform Resource Locator (URL) – An Internet address that specifies the location of information. Also known as Universal Resource Locator. Universal Resource Locator (URL) – See Uniform Resource Locator Universal Serial Bus (USB) – A Plug-and-Play interface that allows up to 127 devices to be connected sequentially into a single external USB port.
Page 190 Glossary-17 wide area network – Geographically separated computers linked together for the purpose of sharing resources, such as data. The Internet is the largest wide area network in the world. Contrast local area network. Windows NT – See Microsoft Windows NT. Windows desktop –...
Page 191 Glossary-18...
Page 192: Index
Index AC adapter 9-6 troubleshooting 11-16 Add/Remove Programs utility 5-8 anti-virus See McAfee Anti-Virus anti-virus emergency diskette 4-3 creating 4-3 using 4-4 audio troubleshooting 11-2, 11-3, 11-4, 11-5, 11-6, 11-7, 11-8, 11-9, 11-10, 11-11, 11-12, 11-13, 11-14, 11-15, 11-16, 11-17 backing up 9-8.
Page 193 Index-2 drives CD 2-3 CD/DVD 3-3 diskette 2-3 DVD 2-3 hard 2-3 identifying 2-3 SuperDisk 2-3 DVD Player 3-4 display options 3-7 enlarging and reducing the view 3-7 hiding the Taskbar 3-7 options 3-8 play settings 3-6 starting 3-4 viewing and hiding 3-7 energy compliance 13-20 Energy Star compliance 13-20 faxes...
Page 194 Laser safety See government approvals Maintenance Wizard 9-8 McAfee Anti-Virus 4-5, 10-2 free software updates 10-2 scanning for viruses 4-2 VirusScan 4-3 memory troubleshooting 11-16 Microsoft Windows accessibility 5-7 accessories 5-7 activemovie control 5-7 calculator 5-7 CD player 5-7 Communicating and Collaborating 5-4 communications 5-7 Creating New Folders 5-5...
Page 195 Index-4 serial numbers 1-3 sleep 8-1, 8-2, 8-3, 8-5 ending 8-1, 8-3 indicators 8-1 starting 8-1, 8-3 turning off 8-5 slots security 2-4 software compatibility 5-8 installing 5-8 Support diagnostics 10-1 surfing tips 6-4 System Maintenance 9-8 System Record 10-1, 10-5 Base.log 10-5 Now.log 10-5 SystemSave 9-8, 10-2, 10-12.

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Compaq presario 1700

HP Compaq Presario,Presario 1700 Reference Manual

CHAPTER 1 Using this Guide

CHAPTER 2 Introducing Your Internet PC

CHAPTER 3 Using Your CD or DVD Drive

CHAPTER 4 Identifying and Removing Computer Viruses

CHAPTER 5 Introducing Microsoft Windows 98

CHAPTER 6 Surfing the Internet

CHAPTER 7 Sending and Receiving Faxes

CHAPTER 8 Saving Energy with Sleep and Power Management

CHAPTER 9 Maintaining Your Internet PC

CHAPTER 10 Understanding Your Service and Support Options

CHAPTER 11 Troubleshooting Guide

CHAPTER 12 Safety and Comfort

CHAPTER 13 Government Approvals

Glossary

Index

Quick Links

Table of Contents

Troubleshooting

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Summary of Contents for HP Compaq Presario,Presario 1700

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Table of Contents