Honeywell 35 Series User Manual
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Honeywell 35 Series
IP Cameras
HC35W43R3
HC35WE3R3
HC35WB5R3
HC35W25R3
HC35WB8R2
HC35WZ5R30
HC35W43R2
HC35WE3R2
HC35WB5R2
HC35W48R3
HC35WE8R3
HC35WZ5R30W
HC35WB3R3
HC35W45R3
HC35WE5R3
HC35W48R2
HC35WE8R2
HC35WB3R2
HC35W45R2
HC35WE5R2
HC35WB8R3
HC35WZ2R25
User Guide
Table of Contents
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Summary of Contents for Honeywell 35 Series

  • Page 1 Honeywell 35 Series IP Cameras HC35W43R3 HC35W43R2 HC35WB3R3 HC35WB3R2 HC35WE3R3 HC35WE3R2 HC35W45R3 HC35W45R2 HC35WB5R3 HC35WB5R2 HC35WE5R3 HC35WE5R2 HC35W25R3 HC35W48R3 HC35W48R2 HC35WB8R3 HC35WB8R2 HC35WE8R3 HC35WE8R2 HC35WZ2R25 HC35WZ5R30 HC35WZ5R30W User Guide...
  • Page 2 Copy Right © 2022 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.
  • Page 3 Please be aware that this product can store personal data. Personal data is protected by the General Data Protection Regulation (2016/679) in Europe and therefore the owners of personal data have obtained certain rights thanks to this regulation. Honeywell 35 Series IP Cameras User Guide...
  • Page 4 The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliament and Council Directive on the Restrictions of the use of certain hazardous substances in electrical and electronic equipment (2011/65/EU) as Honeywell 35 Series IP Cameras User Guide...
  • Page 5 5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not recommended by the product manufacturer as they may result in the risk of fire, electric shock, or injury to persons. Honeywell 35 Series IP Cameras User Guide...
  • Page 6 Warranty and Service Subject to the terms and conditions listed on the product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise...
  • Page 7: Table Of Contents

    TABLE OF CONTENTS Introduction ..................1 Overview ............................1 Supported Browsers ....................... 1 Key Features ..........................2 Accessing the Camera ..............4 Installing the Unified Tool ....................4 Discovering Your Camera on the Network ..............6 Initializing Cameras........................ 7 Assigning a New IP Address to Your Camera ..............8 Configure IP Address Setting ..................
  • Page 8 Configuring Alarm In and Alarm Out ................44 Alarm Input ........................45 Alarm Output ........................45 Configuring SD Card Alarm ....................46 Configure Storage Settings ..........47 SD Card Management ......................47 SD Card Status ........................ 48 Honeywell 35 Series IP Cameras User Guide...
  • Page 9 Operation Log ......................... 65 Alarm Log .......................... 65 Collect Log ........................66 Version ............................66 12 Trouble Shooting ..............67 Troubleshooting for Common Issues ................67 13 Appendix ..................68 List of Symbols ........................68 Honeywell 35 Series IP Cameras User Guide...
  • Page 10 Figure 38 Preset Settings....................................59 Figure 39 Scan Settings..................................... 60 Figure 40 Patrol Settings ....................................61 Figure 41 Recording Patrol ....................................62 Figure 42 Idle Action ......................................63 Figure 43 Power Up Action ....................................64 Honeywell 35 Series IP Cameras User Guide...
  • Page 11 Table 2 Cameras Resolution .................................... 19 Table 3 Cameras Frame Rate ..................................19 Table 4 Compatible SD Card ................................... 47 Table 5 Troubleshooting for Common Issues ............................67 Table 6 List of Symbols ...................................... 68 Honeywell 35 Series IP Cameras User Guide...
  • Page 12: Introduction

    All models also support local video storage on two micro SDHC cards (up to 512 GB) when network service is interrupted. Supported Browsers 35 Series cameras support Windows desktop system and don’t support mobile system. Note: Chrome and Edge browsers are supported:...
  • Page 13: Key Features

    91.0.4472.164 (Official Build) (64-bit) Edge 92.0.902.7 (Official Build) (64-bit) Key Features The key features in Honeywell Series 35 IP camera are: Camera • Up to 8MP (3840 x 2160) cameras • Video parameter setup, such as electronic shutter and gain •...
  • Page 14 User Management • Each user belongs to specific group • Different user rights for each group System Management • Log function • Support controlling access permission by verifying the client PC’s IP address Honeywell 35 Series IP Cameras User Guide...
  • Page 15: Accessing The Camera

    Center, search and download the installation package of Unified Tool to your computer. You need to unzip the package. To install the Unified Tool: 1. Double-click the installation program in the installation package. Honeywell 35 Series IP Cameras User Guide...
  • Page 16: Figure 1 Install Unified Tool

    Figure 1 Install Unified Tool 2. Click Next and the following figure is displayed: Figure 2 Select Installation Folder 3. Follow the on-screen instructions to configure your settings and click Next. The following figure is displayed: Honeywell 35 Series IP Cameras User Guide...
  • Page 17: Discovering Your Camera On The Network

    Discovering Your Camera on the Network 1. Double-click on the desktop and the following figure is displayed: Figure 4 Splash Screen 2. Select your language from the dropdown list of Language. Currently, only English is supported. Honeywell 35 Series IP Cameras User Guide...
  • Page 18: Initializing Cameras

    Figure 6 Device List Initializing Cameras It is recommended to initialize the 35 series cameras by clicking . By initialization, you can set the camera password in batch. Honeywell 35 Series IP Cameras User Guide...
  • Page 19: Assigning A New Ip Address To Your Camera

    ONVIF & streaming protocols setting. Select HTTPS only. Click APPLY. Note: • Honeywell strictly recommends to use HTTPs only and Honeywell will not hold responsible for the consequences. • ONVIF & streaming protocols setting only supports 35 & 70 series camera.
  • Page 20: Configure Ip Address Setting

    You can upgrade a single camera or multiple cameras at the same time. Select the Maintenance tab from the left pane as shown in Figure 5, select target device(s) and click and the following window is displayed: Honeywell 35 Series IP Cameras User Guide...
  • Page 21: Accessing The Camera From A Web Browser

    3. Click APPLY. You can check the progress status in the device list. Accessing the Camera from a Web Browser To access the camera from a web browser, click next to the IP address of the device as shown in Figure Honeywell 35 Series IP Cameras User Guide...
  • Page 22: Logging In & Viewing Live Video

    1. Open Google Chrome, type the camera’s IP address in the address bar, and then click Enter. For example, if your camera’s IP address is 192.168.1.108, you would type https://192.168.1.108. 2. The following window is displayed. Click Advanced. Honeywell 35 Series IP Cameras User Guide...
  • Page 23 (- _!@%^.~?#$=+*:,&). The password cannot be blank. Click SAVE. 5. The login screen is displayed. Enter the admin user name and password, and then click LOGIN. Honeywell 35 Series IP Cameras User Guide...
  • Page 24: Using The Main Page

    Figure • For HC35WZ5R30W model, you can use in the Live View Toolbar to control the camera wiper. Each time you click , the camera wiper swipes once. Honeywell 35 Series IP Cameras User Guide...
  • Page 25: System Menu

    Third stream. Main stream: Delivers high definition video for real-time monitoring, recording, and storage. Uses the most bandwidth. Sub stream: Delivers high-definition video for real-time monitoring, recording, and storage. Uses the most bandwidth. Honeywell 35 Series IP Cameras User Guide...
  • Page 26: Camera Name

    Max 100 VA alarms will be listed after clicking to display event information by cycling. Please go to Information Logs Alarm log to see or search more alarm log > > records. Refer to Alarm Log. Honeywell 35 Series IP Cameras User Guide...
  • Page 27: Language

    To configure current login user’s password or log out the current user account, click the icon on the Main Page. The following window is displayed. Click CHANGE PASSWORD to change the current login user’s password. Click LOG OUT to log out the current account. Honeywell 35 Series IP Cameras User Guide...
  • Page 28: Configuring Camera Settings

    Go to Setup > Camera Setup > Video > MODE. The Mode function is applicable for HC35WZ2R25. Note: • Changing the video mode will clear the following settings: privacy mask, • image setting, motion, preset position and focus window. Honeywell 35 Series IP Cameras User Guide...
  • Page 29: Video Stream

    Video encode level: Select a value from the drop-down list box. Resolution: Select a value from the drop-down list box. A higher resolution means better image quality. See the following table for resolution of each model: Honeywell 35 Series IP Cameras User Guide...
  • Page 30: Table 2 Cameras Resolution

    The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. CBR: Constant Bit Rate The bit rate remains constant (recommended for low-bandwidth environments). Required if MJPEG compression is used. VBR: Variable Bit Rate Honeywell 35 Series IP Cameras User Guide...
  • Page 31: Roi

    Level 1 will get the best effect for highest quality video within the interested area and the fuzziest video for non-interested areas. Area name: Enter a customized name for areas. The maximum value cannot exceed 32 bytes. Honeywell 35 Series IP Cameras User Guide...
  • Page 32: Configuring Audio Settings

    After you complete the settings on this page, click SAVE to enable the settings. Configuring Image Settings Go to Setup > Camera Setup > Image Settings. On this page, you can configure the parameters for Image, Scene, Exposure, WB, DayNight, Noise Reduction and Enhance Image. Honeywell 35 Series IP Cameras User Guide...
  • Page 33: Image Adjustment

    It will not be able to stream out when the aisle mode is enabled and sub stream or third stream is set on 352*240 or 320*240. • When the aisle mode is enabled, the people counting function is invalid. Aisle Normal Vertical Normal Horizontal Normal Horizontal + Vertical Honeywell 35 Series IP Cameras User Guide...
  • Page 34: Exposure

    In day mode, the camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted. • Night mode Honeywell 35 Series IP Cameras User Guide...
  • Page 35: Noise Reduction

    RESTORE. After you completed the settings, click SAVE. Enhance Image To enhance image, you can apply the below functions to adjust the image. Note: The functions may vary according to different camera models. Honeywell 35 Series IP Cameras User Guide...
  • Page 36: Configuring Osd

    On this page, you can block out sensitive view areas to address privacy concerns. Go to Setup > Camera Setup > Privacy Mask. To configure privacy masks: 1. Click ADD MASK to add a new privacy mask window on the video screen. Honeywell 35 Series IP Cameras User Guide...
  • Page 37: Figure 21 Privacy Mask

    Up to 4/5 privacy mask windows for IPC/PTZ cameras can be configured on the same screen. • If you want to delete the privacy mask window, click on the right side of privacy mask window name. Click to go to the relate privacy mask position. Honeywell 35 Series IP Cameras User Guide...
  • Page 38: Configuring Network Settings

    Figure 22 Network General Settings Select IPv4/IPv6 for IP protocol. When IPv4/IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv4/IPv6 address accordingly. Honeywell 35 Series IP Cameras User Guide...
  • Page 39: Configuring Streaming Protocols

    Go to Setup > Network Setup > Streaming Protocols. Figure 23 Streaming Protocols-HTTP To utilize HTTP authentication, make sure that you have set a password for the camera first. For more information, see Configuring User Accounts Settings on page Honeywell 35 Series IP Cameras User Guide...
  • Page 40: Figure 24 Streaming Protocols-Rtsp

    Use rtsp://IP address: Port/live/Camera ID/Streaming ID for pulling RTSP streaming. IP address: The device IP address Note:  Port: RTSP port, default is 554  Live: Keep Live as default.  Honeywell 35 Series IP Cameras User Guide...
  • Page 41 Multicast TTL: The multicast TTL (Time To Live) is the value that tells the router the range a packet can be forwarded. The default value is 60. Multicast is enabled by default in camera. Note: Honeywell 35 Series IP Cameras User Guide...
  • Page 42: Configuring Smtp Settings

    Go to Setup > Network Setup > SMTP. Figure 25 SMTP Settings SMTP server address: IP address of the SMTP server. SMTP server port: Port number of the SMTP server. Honeywell 35 Series IP Cameras User Guide...
  • Page 43: Configuring Snmp Settings

    Write community: Name of write community. The write community only can modify data. Read community: Name of read community. The write community only can read data. Honeywell 35 Series IP Cameras User Guide...
  • Page 44: Configuring Qos Settings

    To utilize QoS in a network environment, the following requirements must be met: • All network switches and routers in the network must include support for QoS. • The network video devices used in the network must be QoS-enabled. Honeywell 35 Series IP Cameras User Guide...
  • Page 45: Configuring Https Settings

    HTTPS only: Select it and the web browser can only be accessed via HTTPS with higher security level. Upload Files Go to Setup > Network Setup > HTTPS > UPLOAD FILES. You can import the certificate from third party here. Honeywell 35 Series IP Cameras User Guide...
  • Page 46: Configuring Ieee 802.1X Settings

    Certificate Authority (i.e., your network administrator) which can be validated by a RADIUS server. 2. Connect the camera to a PC or notebook outside of the protected LAN. Open the configuration page of the camera as shown below. Honeywell 35 Series IP Cameras User Guide...
  • Page 47: Figure 27 Ieee 802.1X Configurations - Eap-Tls

    3. When all settings are complete, move the camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. Honeywell 35 Series IP Cameras User Guide...
  • Page 48: Configuring Video Analytics

    2. Check the Enable checkbox to enable motion detection. 3. Configure the Alarm interval and Sensitivity. 4. Configure the detection area. • Press and hold the left mouse button, and drag in the video area to draw a Honeywell 35 Series IP Cameras User Guide...
  • Page 49: Smart Motion Detection

    4. Configure the detection area. • Press and hold the left mouse button, and drag in the video area to draw a detection area • Click CLEAR to delete a detection area. 5. Select the Output channel. Honeywell 35 Series IP Cameras User Guide...
  • Page 50: Tampering Detection

    4. Configure the detection area. • Press and hold the left mouse button, and drag in the video area to draw a detection area • Click CLEAR to delete a detection area. 5. Select the Output channel. Honeywell 35 Series IP Cameras User Guide...
  • Page 51: Intrusion Detection

    3. Configure the Sensitivity. 4. Configure the detection area. • Press and hold the left mouse button, and drag in the video area to draw a detection area • Click CLEAR to delete a detection area. Honeywell 35 Series IP Cameras User Guide...
  • Page 52: Multi Loitering

    5. Configure Max allowed time in the area (s). 6. Configure the detection area. • Press and hold the left mouse button, and drag in the video area to draw a detection area Honeywell 35 Series IP Cameras User Guide...
  • Page 53: People Counter

    Objects irrelevant to facial features will be filtered out. When the aisle mode is enabled, the people counting function is invalid. Note: 1. Go to Setup > Video Analytics > People Counter. Figure 33 People Counter Honeywell 35 Series IP Cameras User Guide...
  • Page 54 Check the enable checkbox of Over people number alarm to enable alarm function when stay people number over the number setting in Alarm threshold box. 6. Select the Output channel. 7. Check the check boxes to enable Alarm record and SMTP. 8. Click SAVE. Honeywell 35 Series IP Cameras User Guide...
  • Page 55: Configure Alarm And Event

    This section describes the alarm and event settings. Configuring Alarm In and Alarm Out Go to Setup > Alarm & Event > Alarm In and Alarm Out. Figure 34 Alarm In and Alarm Out Honeywell 35 Series IP Cameras User Guide...
  • Page 56: Alarm Input

    Connect the output cable to an external device, the camera will report the current signal output status according to alarm event setting. Grounded: Camera alarm relay is Normal Open. It will turn to Grounded/Closed  when an alarm event is generated to trigger it. Honeywell 35 Series IP Cameras User Guide...
  • Page 57: Configuring Sd Card Alarm

    SD card alarm: Check the checkbox to enable SD card alarm. Alarm threshold(used space): The camera will alarm when used space achieves the alarm threshold. Alarm interval: Set the interval. Output channel: Check the checkbox to set the Output channel Honeywell 35 Series IP Cameras User Guide...
  • Page 58: Configure Storage Settings

    • If you want to use the SD card in another camera, format the SD card in another camera first. For how to format the SD card, see on page SD Card Format Honeywell 35 Series IP Cameras User Guide...
  • Page 59: Sd Card Status

    SD card. The SD card has unformatted status after reinserting into the camera if the recording was on while you removed it from the camera. Honeywell 35 Series IP Cameras User Guide...
  • Page 60: Content Management

    To sort the search results, click each column header. Download: Click on a search result and click DOWNLOAD, and a file download window will pop up for you to save the file. You can play the video clip by VLC player. Honeywell 35 Series IP Cameras User Guide...
  • Page 61: Recording Settings

    It includes Motion alarm, I/O alarm, Intrusion alarm, Multi loiter alarm, Smart motion alarm, Camera tamper alarm, Personnel count threshold alarm. Recording Settings Go to Setup > Storage Setup > Recording Settings. This section describes how to configure the recording settings for the camera. Honeywell 35 Series IP Cameras User Guide...
  • Page 62 Stream profile: Select from the dropdown list: Main stream, Sub stream, Third stream. Above settings will be applied to all video recording behaviors globally. Note: Defence time: Left-click or drag the mouse to select any time within 0:00-24:00 from Monday to Sunday. Honeywell 35 Series IP Cameras User Guide...
  • Page 63: Configure System Settings

    Time zone: Select the appropriate time zone from the dropdown list. If you want to upload Daylight Savings Time rules, see Configuring Maintenance Settings on page 53. Daylight savings time: Check the checkbox to enable Daylight savings time and specify the DST start time and end time. Honeywell 35 Series IP Cameras User Guide...
  • Page 64: Configuring Maintenance Settings

    Follow the steps below to upgrade the firmware: 1. Click CHOOSE FILE and locate the firmware file. 2. Click UPGRADE. The camera starts to upgrade and will reboot automatically when Honeywell 35 Series IP Cameras User Guide...
  • Page 65: Rebooting The Camera

    If the connection fails after rebooting, manually enter the IP address of the camera in the address field to resume the connection. Importing/Exporting Files Export / Upload daylight saving time rules, custom language file, configuration file, and server status report. Honeywell 35 Series IP Cameras User Guide...
  • Page 66 Please ensure to install the certificate to ensure a secure communication with the camera and to avoid delays in the web page navigation. Honeywell 35 Series IP Cameras User Guide...
  • Page 67: Configuring User Accounts Settings

    When this process is completed, the LED status should return to normal. Configuring User Accounts Settings Go to Setup > System Setup > User Accounts. This section describes how to create multiple accounts and grant privileges to these accounts. Honeywell 35 Series IP Cameras User Guide...
  • Page 68: Account Management

    2. Make necessary changes and click UPDATE to enable the setting or click DELETE to delete the account. Configuring Access List Settings Go to Setup > System Setup > Access List. This section describes how to control access permission by verifying the client PC’s IP address. Honeywell 35 Series IP Cameras User Guide...
  • Page 69 The IPv6 access list column will not be displayed unless you enable IPv6 on the Note: • Network page. For more information about IPv6 Settings, see Enable IPv6 on page The Range rule only applies to IPv4 addresses. • Honeywell 35 Series IP Cameras User Guide...
  • Page 70: Configuring Ptz Settings

    : Click the buttons to move the video image up/right/down/left/45-degree tilt and click to return to the home location. ZOOM: Click to zoom out the video image or click to zoom in the video image. FOCUS: Click to adjust the Focus setting. Honeywell 35 Series IP Cameras User Guide...
  • Page 71: Scan Management

    : Click the buttons to move the video image up/right/down/left/45-degree tilt and click to return to the home location. ZOOM: Click to zoom out the video image or click to zoom in the video image. Honeywell 35 Series IP Cameras User Guide...
  • Page 72: Patrol

    Focus setting. IRIS: Click to adjust the IRIS setting. Speed [1-8]: Select the movement speed for camera view. The speed range is 1 to 8 and the default setting is 5. Honeywell 35 Series IP Cameras User Guide...
  • Page 73: Recording Patrol

    5. Recording Patrol Management Add recording patrol: Set the recording patrol ID and Name. Click START to start record. Click END to end record.  Click review your recording Honeywell 35 Series IP Cameras User Guide...
  • Page 74: Idle Action

    Speed [1-8]: Select the movement speed for camera view. The speed range is 1 to 8 and the default setting is 5. Check the checkbox to enable idle action. Set the idle time. Click SAVE. Power Up Action Go to Setup  PTZ Setup  Power Up Action. Honeywell 35 Series IP Cameras User Guide...
  • Page 75: Figure 43 Power Up Action

    IRIS setting. Speed [1-8]: Select the movement speed for camera view. The speed range is 1 to 8 and the default setting is 5. Check the checkbox to enable power up action. Click SAVE. Honeywell 35 Series IP Cameras User Guide...
  • Page 76: Viewing System Information

    An alarm log records information about an alarm generated on a device, including the security, disk, and recording alarms. 1. Select the type of alarm logs to be queried from the drop-down list box. Honeywell 35 Series IP Cameras User Guide...
  • Page 77: Collect Log

    1. Click COLLECT, the download page is displayed. 2. Select the path to save the logs. Version Go to Setup > Information > Version. On the Version page, you can view the software version. Honeywell 35 Series IP Cameras User Guide...
  • Page 78: Trouble Shooting

    CHAPTER TROUBLE SHOOTING Troubleshooting for Common Issues Refer to the following guidelines to troubleshoot any performance issues. If you require additional assistance, contact Honeywell Technical Support (see back cover for contact information). Table 5 Troubleshooting for Common Issues Issues Solutions Power supply is unstable.
  • Page 79: Appendix

    The RCM compliance logo. This logo indicates that the product conforms with Australian RCM guidelines. The CE compliance logo. This logo indicates that the product conforms to the relevant guidelines/standards for the European Union harmonization legislation. Honeywell 35 Series IP Cameras User Guide...
  • Page 80 The caution symbol. This symbol indicates important information. The protective earth (ground) symbol. This symbol indicates that the marked terminal is intended for connection to the protective earth/grounding conductor. Eurasian Conformity (EAC) RoHS Honeywell 35 Series IP Cameras User Guide...
  • Page 81 Honeywell Building Technologies – Security Россия и Honeywell Building Technologies – Security Americas (Head Office) СНГ Honeywell Commercial Security 715 Peachtree St. NE 121059 Moscow, Atlanta, GA 30308 UI, Kiev 7 Tel: +1 800 323 4576 Russia Tel: +7 (495) 797-93-71 Honeywell Building Technologies –...

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