Related Manuals for Lenovo ZA6G0006US
Summary of Contents for Lenovo ZA6G0006US
- Page 1 TROUBLESHOOTING GUIDE Welcome to the Troubleshooting Guide. We hope that this guide can help you solve the problem you may be experiencing. Before getting started, please check you have all these parts. CD-3L50F Main Device (Frame) CD-3L50F Adapter ...
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Page 2: Troubleshooting Guide
Troubleshooting Guide My Lenovo Smart Frame shows “Device disconnected” on the screen The Frame is unresponsive to gestures The Frame is unresponsive Shows device disconnected in APP even if near the device Unable to pair to device ... - Page 3 3. Make sure the gesture command function is enabled (can be configured in the Lenovo Smart Frame app) 1. Remove and re-insert the power cable 4. Press both Minus and Star keys at the same time for five seconds to reset the device, then try again.
- Page 4 On the frame, press both Minus and Star keys at the same time for five seconds to reset the device, then re-pair to your device. If the issue is still not resolved, please call Customer Support. ------------------------------------------------------------------------------------------------------------ Unable to pair to device. Please try these steps one by one until the issue is resolved: 1.
- Page 5 Make sure Google Photos is available at the time and region you are using it. Make sure your Lenovo Smart Frame app is at the latest version. Check the Google Play Store for a newer version. Reinstall if needed. If the issue is still not resolved, please call Customer Support.
- Page 6 This may happen when the Frame interprets someone passing by as a gesture, triggering the Frame to display the next or previous photo. You can turn off the gesture function under Device Settings in Lenovo Smart Frame app to disable the gesture function.