Cisco 7911 Quick Reference Manual

Cisco IP Phone

7911

Quick Reference Guide

Message

Waiting

LCD Screen

Volume Button

Volume Button

Hold

1. Basic User Information:

A. Placing a call:

B. Ending a Call:

C. Answering a Call:

D. Redial Feature:

2. Placing a Call On Hold/Resuming the Call:

3. Transferring a Call:

Softkeys

Navigation Button

Menu Button

4. Call Pick Up Groups: (Pre-Determined per Systems Administrator):

5. Call Forward Feature: (Forward incoming phone calls to alternate phone number)

6. Call Park Feature: (Held call that can be retrieved from any Cisco IP Phone)

Basic Phone Features

•

Lift handset, dial number, or

•

Press NewCall softkey, dial number, lift handset

•

Replace handset, or

•

Press EndCall softkey, or

•

Press Monitor Button (if Monitor function engaged)

•

Lift handset, or

•

Press Answer softkey

•

Press the Redial softkey

•

Press the Hold button

•

Press the Hold button again to resume call

•

With connected call, press Trnsfer softkey

•

Dial number to which you are transferring, or



Press

extension/voice mailbox number to transfer to voicemail

•

Listen for ringing or announce caller

•

Press Trnsfer softkey again to complete transfer

•

In order to retrieve caller during the transfer process, press the EndCall

softkey, then press the Hold button again to connect with original caller

•

In order to answer call within Pickup group, lift handset, press More

softkey, then Pickup, then Answer, or

•

Without lifting handset, press Pickup softkey, then Answer softkey

•

Press the CfwdAll softkey

•

Dial forwarding number, or

press the Messages button to have all calls forwarded to voicemail

•

To cancel, press CfwdAll softkey again

•

With call connected, press More softkey

•

Press Park softkey

•

Remember the assigned call park "slot number" : xxxx - xxxx

•

To retrieve parked call: Dial slot number on any Cisco IP Phone