Panasonic KX-HNH100E Operating Instructions Manual

Home network system digital

Quick Links

Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For dedicated help, support, or advice, available to help you Monday - Friday, 09:00
- 23:00. For U.K., please contact us on 0330 3331112 and for Ireland 01 4475228.
HNH100E_(en_en)_0421_ver.051.pdf
Operating Instructions
Digital Cordless Handset
Model No.
1
Home Network System
KX-HNH100E
2015/04/22
19:08:45
Table of Contents
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Summary of Contents for Panasonic KX-HNH100E

  • Page 1 Model No. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For dedicated help, support, or advice, available to help you Monday - Friday, 09:00 - 23:00.
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages .......35 Advanced new message alerting Accessory information ........3 features ............36 Expanding the Panasonic Home Network Remote operation ........37 System ............4 Answering system settings ......38 Sales and support information .....6 General information ........6 Home Network System...
  • Page 3: Introduction

    Charger/PNLC1042ZW AC adaptor/PNLV233EKZ See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model no./Specifications Rechargeable Battery type: – Nickel metal hydride (Ni-MH) batteries –...
  • Page 4: Expanding The Panasonic Home Network System

    Introduction Expanding the Panasonic Home Network System The Panasonic Home Network System is a wireless system that lets you create a powerful network of devices, such as cameras, sensors, and smart plugs, and control them all with an easy-to-use app. Compatible devices are explained below. For information about the Home Network app, refer to the User’s Guide (page 43).
  • Page 5 You can look forward to new devices that will make your Home Network System even more useful and convenient. For information about the latest devices and bundles, visit the website below. www.panasonic.co.uk/SmartHome Mobile devices Your mobile devices: 8 max. You can expand the system by installing the Home Network app on your mobile devices (smartphones, tablets, etc.) and registering your mobile devices to the...
  • Page 6: Sales And Support Information

    R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. General information R The objective hub for the following model is shown below: –...
  • Page 7: Important Information

    R This system is an auxiliary system; it is not R Do not connect non-specified devices. designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property Installation loss occurs while this system is in operation.
  • Page 8: Important Safety Instructions

    R We recommend using the batteries noted Hub location/avoiding noise on page 3. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. The hub and other compatible Panasonic units use radio waves to communicate with each R Do not mix old and new batteries. other.
  • Page 9: Other Information

    Important Information R If the reception for a hub location is not Notice for product disposal, transfer, satisfactory, move the hub to another or return location for better reception. R This product can store your private/ Environment confidential information. To protect your privacy/confidentiality, we recommend that R Keep the product away from electrical noise you erase information such as phonebook...
  • Page 10 Important Information Note for the battery removal procedure Refer to “Battery installation” on page 11. Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 HNH100E_(en_en)_0421_ver.051.pdf 2015/04/22 19:08:46...
  • Page 11: Getting Started

    Connect the AC adaptor plug to the unit by pressing the plug firmly. Connect the AC adaptor to the power outlet. Note: R Use only the supplied Panasonic AC adaptor PNLV233E. Note when setting up Note for connections Battery installation...
  • Page 12: Controls

    Getting Started Battery level Controls Icon Battery level High Handset Medium Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 15 hours max. Not in use (standby) 170 hours max. Note: R Actual battery performance depends on usage and ambient environment.
  • Page 13: Display Icons

    Getting Started By pressing a soft key, you can select the Item Meaning feature shown directly above it on the Away mode is set. (page 40) display. Navigator key Privacy mode is on. (page 27) – MDN, MCN, MFN, or MEN: Scroll through “Greeting Only”...
  • Page 14: Turning The Power On/Off

    Getting Started Icon Action Registering the handset Temporarily turns off the ringer for incoming calls. (page 15) Registering a handset to the hub Places a call on hold. Opens the phonebook. This procedure is not required for devices Allows you to edit phone that were included as part of a bundle.
  • Page 15: Making/Answering Calls

    Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCN.
  • Page 16: Caller List

    Making/Answering Calls Missed calls Caller list If a call is not answered, the unit treats it as a missed call and is displayed. This lets you The last 50 callers information is logged in the know if you should view the caller list to see caller list from the most recent call to the who called while you were away.
  • Page 17: Useful Features During A Call

    Making/Answering Calls phone service provider for information about this feature. Useful features during a Press MRN to answer the 2nd call. call To switch between calls, press MRN. Note: Hold R Please contact your phone service provider Press M N during an outside call. for details and availability of this service in your area.
  • Page 18: Handset Locator

    Making/Answering Calls To join the conversation, press M N when the other unit is on an outside call. Handset locator Note: You can locate a misplaced handset by R A maximum of 3 parties (including 1 outside paging it. party) can join a conversation using 2 Hub: Press M A HANDSET/ extensions.
  • Page 19: Key Lock

    Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press M N for about 3 seconds.
  • Page 20: Phonebook

    Phonebook MbN: “Save CID” a MOKN Phonebook MbN: “Phonebook” a MOKN You can add 500 names (16 characters max.) Continue from step 3, “Editing entries”, and phone numbers (24 digits max.) to the page 21. phonebook, and assign each phonebook entry to the desired category.
  • Page 21: Speed Dial

    Phonebook You can narrow down the search to enter Chain dial the first characters of a name. * a To search for the name, enter This feature allows you to dial phone numbers the first characters (up to 4) in in the phonebook while you are on a call.
  • Page 22 Phonebook Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Editing an entry Press and hold the desired speed dial key (1 to 6). a M MbN: “Edit”...
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MDN, MCN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings – #810 Disarm PIN At Home Handset #803 – Alert Volume Off–6 <3> #G803 Off–6 <3> At Home Handset #808 – Entry Alert Volume Off–6 <3> #G808 Off–6 <3> Away Handset #804 –...
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Outgoing Call #338 – On/Off Alert Outgoing Call – – Notification to Outgoing Call Activate – Remote Code Hub Beep #339 Settings 2-9 Rings #211 Number of Rings <8 Rings>...
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off–6 <6> #160 – Ringer Volume #161 – Ringtone Night Mode #238 – On/Off Night Mode <23:00/06:00> #237 – Start/End Night Mode 30 sec. #239 –...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup *1, *6 900 msec. #121 Recall/Flash 700 msec. 600 msec. 400 msec. 300 msec. 250 msec. 200 msec. 160 msec. 110 msec. <100 msec.> 90 msec. 80 msec. Privacy – #194 *1, *7 ...
  • Page 28: Handset Alarm

    Programming If you program these settings using one of the units, you do not need to program the same item using another unit. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. The preset melodies in this product are used with the following permission: –...
  • Page 29: Night Mode

    Programming Note: Enter the desired hour and minute you wish to start this feature. a MOKN R Press M N to stop the alarm completely. R You can select 24-hour or 12-hour R When the handset is in use, the alarm will clock format (“AM”...
  • Page 30 Programming following items are available when storing Enter the desired number (2-8 digits). phone numbers in the call block list (250 max.). R To erase a digit, press MCN. – “Single Number”: The unit can reject MOKN a MeN calls from specific phone numbers. –...
  • Page 31: Other Programming

    Programming Note: Other programming R You can also select your mobile device in this feature using a handset, if your mobile device is registered to the hub. For more Changing the handset name information, refer to the User’s Guide (page 43). You can customise the name of your handset.
  • Page 32: Wi-Fi ® Settings

    Programming same hub. This allows the handset to end its Wi-Fi network access settings wireless connection with the system. N#131 N#523 R All handsets registered to the hub are R The hub searches for available displayed. If mobile devices wireless networks and (smartphones, tablets, etc.) are “Searching...”...
  • Page 33 Programming MbN and MFEN: Display the desired information. a MeN Resetting the hub’s network settings All network-related settings will be reset to the default settings. No other information will be deleted. N#730 Enter the hub PIN (default: “0000”). MOKN R The hub restarts. Wait until the hub LED indicator lights in yellow and then set the Wi-Fi network access settings using Home Network app.
  • Page 34: Answering System

    Answering System Answering system Activating the answering system The answering system can answer and record calls for you when you are unavailable to You must activate the answering system answer the phone. before you can use it. The answering system You can also set the unit to play a greeting is disabled by default.
  • Page 35: Listening To Messages

    Answering System Press MnN to stop recording. a MeN Operating the answering system a MOKN Using a pre-recorded greeting Operation message MDN or MCN Adjust the receiver/speaker The unit provides 2 pre-recorded greeting volume (during playback) messages: 1 or MFN Repeat message (during –...
  • Page 36: Advanced New Message Alerting Features

    Answering System Fast-forwarding the message New message alert by a call Press and hold MEN until the unit plays the This feature allows you to receive a desired part of the message. notification by phone when new messages are R During fast-forwarding, the handset makes recorded.
  • Page 37: Remote Operation

    Answering System n When the remote access code is set to Editing the set phone number “Inactivate”: Press 4 to play the new message during N#338 the announcement. MbN: “Notification to” a MOKN n When the remote access code is set to N a MbN: “Edit”...
  • Page 38: Answering System Settings

    Answering System Operation Deactivating remote operation Erase currently playing message Press * in step 2 on “Remote access code”, page 37. Erase all messages R The entered remote access code is deleted. Reset to a pre-recorded greeting message (during greeting message playback) Using the answering system remotely...
  • Page 39 Answering System Number of rings before the unit Caller’s recording time answers a call You can change the maximum message recording time allowed for each caller. The You can change the number of times the default setting is “3 Minutes”. phone rings “Number of Rings”...
  • Page 40: Home Network System Integration

    Home Network System Integration Default settings. These settings can be changed when using the Home Network Home Network System app. For more information, refer to the integration User’s Guide (page 43). Important: If you have other devices registered to the hub, such as cameras, sensors, and smart R You will be requested to enter a disarm PIN plugs, you can use the handset as an...
  • Page 41 Home Network System Integration disarmed within the entry delay time Stopping the alert (page 40). – “Entry Alert Volume”: The volume of When a sensor is triggered, the hub and the alert that sounds during the entry delay handset sound an alert. Use the following time (page 40).
  • Page 42: Smart Plug Features

    Home Network System Integration Turning an individual smart plug on or off Enter the current disarm PIN (4-8 digits). a MOKN N#802 R Skip this step when setting the disarm MbN: Select the desired area. a MOKN PIN for the first time. MbN: “Smart Plug Status”...
  • Page 43: Accessing The User's Guide

    Home Network System Integration www.panasonic.net/pcc/support/tel/ homenetwork/ Accessing the User’s Guide The User’s Guide is a collection of online documentation that helps you get the most out of the Home Network app. iPhone/iPad in the app’s home screen. Android™ devices or press your mobile device’s menu button in the app’s home screen.
  • Page 44: Useful Information

    Useful Information Voice mail service Voice mail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone.
  • Page 45 Useful Information Alphabet character table (ABC) R The following characters are assigned to the 1 key when entering a Wi-Fi password. Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Helpline Tel.
  • Page 46 Useful Information Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 HNH100E_(en_en)_0421_ver.051.pdf 2015/04/22 19:08:48...
  • Page 47: Error Messages

    Useful Information Error messages Display message Cause/solution Hub no power R The handset has lost communication with the hub. Move closer to the hub and try again. No link. Reconnect R Unplug the hub’s AC adaptor to reset the unit. Reconnect the AC adaptor.
  • Page 48: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the hub’s AC adaptor and turn off the handset, then reconnect the hub’s AC adaptor. Remove the batteries from the handset, insert the batteries into the handset again, and turn on the handset. General use Problem Cause/solution...
  • Page 49 Useful Information Menu list Problem Cause/solution The display is in a language I R Change the display language (page 14). cannot read. I cannot register a handset to a R The maximum number of handsets (6) is already hub. registered to the hub. Cancel unused handset registrations from the hub (page 31).
  • Page 50 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 15, 26). R Night mode is turned on. Turn it off (page 29). I cannot make a call. R You dialled a call restricted number (page 31). R The key lock feature is turned on.
  • Page 51 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 34). messages. R The message memory is full. Erase unnecessary messages (page 35). R The recording time is set to “Greeting Only”. Change the setting (page 39).
  • Page 52 Useful Information Network connection Problem Cause/solution I am having trouble R Your wireless router is not turned or is not functioning. Refer to connecting. the operating instructions included with your wireless router. R Your mobile device is not connected to your wireless router. Check your mobile device’s Wi-Fi settings.
  • Page 53: Appendix

    Appendix Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power Approx. 10 mW (average power per channel) R Power source: Handset: AAA (R03) Ni-MH battery (2 ´ 1.2 V, 550 mAh) Charger: 220–240 V AC, 50/60 Hz...
  • Page 54: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 55: Index

    Index Disarm PIN: 41 Home Network app: 42 Index Smart plug on/off: 42 Status: 41, 42 3-way conference: 18 Talking notification: 41 Answering calls: 15 Hub PIN: 31 Answering system Intercom: 18 Activating the answering system: 34 Key lock: 19 Call screening: 38 Key tone: 26 Erasing messages: 35, 38...
  • Page 56 0330 3331112 (U.K.) 01 4475228 (Ireland) or contact us through our website: www.panasonic.co.uk Sales Department: Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2015 *PNQX7277ZA* *PNQX7277ZA* PNQX7277ZA CC0415WK0 (E) HNH100E_(en_en)_0421_ver.051.pdf...

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