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Panasonic KX-TG8011E Operating Instructions Manual

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TG8011E(e).book Page 1 Tuesday, June 23, 2009 8:50 AM
Model shown is KX-TG8011.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Phone
KX-TG8011E
Model No.
KX-TG8012E
KX-TG8013E
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Summary of Contents for Panasonic KX-TG8011E

  • Page 1 TG8011E(e).book Page 1 Tuesday, June 23, 2009 8:50 AM Operating Instructions Digital Cordless Phone KX-TG8011E Model No. KX-TG8012E KX-TG8013E Model shown is KX-TG8011. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG8011E(e).book Page 2 Tuesday, June 23, 2009 8:50 AM Table of Contents Introduction Useful Information Product information ....3 Character entry....36 Accessory information .

  • Page 3: Introduction

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 4: Accessory Information

    — PQLV209EU (PQLV209E) *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number DECT repeater KX-A272 Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery.
  • Page 5 Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: [email protected] Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

  • Page 6: For Your Safety

    TG8011E(e).book Page 6 Tuesday, June 23, 2009 8:50 AM Introduction Radio waves emitted from this product may cause such devices to For your safety malfunction resulting in an accident. To prevent severe injury and loss of Operating safeguards life/property, read this section carefully L Unplug the product from power outlets before using the product to ensure before cleaning.

  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise L Charge the batteries provided with or The base unit and other compatible identified for use with this product Panasonic units use radio waves to only, in accordance with the communicate with each other. instructions and limitations specified L For maximum coverage and noise- in this manual.
  • Page 8 TG8011E(e).book Page 8 Tuesday, June 23, 2009 8:50 AM Introduction between the handset and base unit L Operating the product near electrical in an indoor environment. appliances may cause interference. Move away from the electrical – away from electronic appliances appliances.
  • Page 9 TG8011E(e).book Page 9 Tuesday, June 23, 2009 8:50 AM Introduction By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.

  • Page 10: Preparation

    TG8011E(e).book Page 10 Tuesday, June 23, 2009 8:50 AM Preparation G Charge indicator Ringer indicator Controls H Receiver I Display Base unit J {ih} (Off/Power) K Navigator key ({^}/{V}/{<}/{>}) ? (Volume: {^}/{V}) L {C/T} (Clear/Mute) M {INT} (Intercom) N Microphone O Charge contacts Using the navigator key The handset navigator key can be used...

  • Page 11: Display

    TG8011E(e).book Page 11 Tuesday, June 23, 2009 8:50 AM Preparation *1 Caller ID subscribers only Display *2 Voice mail subscribers only Menu icons Handset display items When in standby mode, pressing the middle soft key reveals the handset’s Item Meaning top-menu.

  • Page 12: Connections

    (C). AC outlet, as the weight of the adaptor may cause it to become disconnected. Base unit L Use only the supplied Panasonic AC During a power failure adaptor PQLV207E. The unit will not work during a power L Use only the supplied telephone line failure.

  • Page 13: Battery Installation And Replacement

    – Do NOT use Alkaline/Manganese/ Ni-Cd batteries. Battery charge – We recommend using the Panasonic rechargeable batteries Place the handset on the base unit or noted on page 4, 7. charger for about 7 hours before Firmly press the notch on the initial use.

  • Page 14: Screen Saver Mode

    – pressing {<} or {>} when on a call. High – pressing {ih} at all other times. Medium L When flashing: Wall mounting Needs charging. Base unit Panasonic Ni-MH battery performance (supplied batteries) 85 mm Operation Operating time In continuous use 14 hours max. Not in use...

  • Page 15: Symbols Used In These Operating

    TG8011E(e).book Page 15 Tuesday, June 23, 2009 8:50 AM Preparation Symbol Meaning Charger Press {V} or {^} to {V}/{^}: Available for: “ ” select the words in KX-TG8012/KX-TG8013 quotations. Example: {V}/{^}: “Off” 25.4 mm Turning the power Screws (Not supplied) on/off Power on Press {ih} for about 1 second.
  • Page 16 TG8011E(e).book Page 16 Tuesday, June 23, 2009 8:50 AM Preparation Date and time K (middle soft key) i N i {V}/{^}: “Time Settings” i {V}/{^}: “Set Date & Time” i Enter the current date, month, and year. Example: 15 July, 2009 {1}{5} {0}{7} {0}{9} Enter the current hour and minute.

  • Page 17: Making/Answering Calls

    TG8011E(e).book Page 17 Tuesday, June 23, 2009 8:50 AM Making/Answering Calls Proceed with the desired operation. ■ Editing a number before Making calls calling: {V}/{^}: “Edit and Call” i Lift the handset and dial the phone M i Press {<} or {>} to number.

  • Page 18: Answering Calls

    TG8011E(e).book Page 18 Tuesday, June 23, 2009 8:50 AM Making/Answering Calls Recall/flash Answering calls {R/E} allows you to use the special features of your host PBX such as When a call is being received, the ringer transferring an extension call, or indicator on the handset flashes.

  • Page 19: Key Lock

    TG8011E(e).book Page 19 Tuesday, June 23, 2009 8:50 AM Making/Answering Calls {V}/{^}: Select “Off”, “High Tone” or “Low Tone”. i M Key lock Note: The handset can be locked so that no L When this feature is turned on, d is calls or settings can be made.

  • Page 20: Phonebook

    TG8011E(e).book Page 20 Tuesday, June 23, 2009 8:50 AM Phonebook {V}/{^}: Select the desired category. i M Handset phonebook {V}/{^}: “Category Name” i The phonebook allows you to make calls without having to dial manually. You can Edit the name (10 characters max.; add 200 names and phone numbers, page 36).
  • Page 21 TG8011E(e).book Page 21 Tuesday, June 23, 2009 8:50 AM Phonebook Searching by category One touch dial n (left soft key) i k Assigning an entry in the phonebook {V}/{^}: “Category Search” i to a one touch dial key Dial keys {1} to {9} can each be used as {V}/{^}: Select the desired a one touch dial key, allowing you to dial category.

  • Page 22: Copying Phonebook Entries

    You can copy phonebook entries to the example, to dial a calling card access phonebook of another compatible number or bank account PIN that you Panasonic handset. have stored in the phonebook, without having to dial manually. Note: L Category settings for phonebook During an outside call, press n.

  • Page 23: Programming

    TG8011E(e).book Page 23 Tuesday, June 23, 2009 8:50 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus K (middle soft key) Select the desired top-menu by pressing {V}, {^}, {<}, or {>}. i M Press {V} or {^} to select the desired item in sub-menu 1.
  • Page 24 TG8011E(e).book Page 24 Tuesday, June 23, 2009 8:50 AM Programming Top-menu Sub-menu 1 Sub-menu 2 Page — Handset Setup Display Setup Wallpaper — Display Colour — Standby Display — LCD Dimming Select Language — Contrast ...
  • Page 25 TG8011E(e).book Page 25 Tuesday, June 23, 2009 8:50 AM Programming *7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *8 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary.

  • Page 26: Special Instructions For Programmable Settings

    TG8011E(e).book Page 26 Tuesday, June 23, 2009 8:50 AM Programming L We recommend selecting a different ringer tone to the one Special instructions used for outside calls. for programmable L When the alarm is set, E is displayed. settings {ih} Note: Memo alarm L You can skip to step 3 by pressing...
  • Page 27 TG8011E(e).book Page 27 Tuesday, June 23, 2009 8:50 AM Programming {V}/{^}: “Time Adjustment” i Turning night mode on/off K (middle soft key) i N i {V}/{^}: Select “Caller ID[Auto]” or “Manual”. i M {V}/{^}: “Ringer Setup” i M i {ih} {V}/{^}: “Night Mode”...

  • Page 28: Registering A Unit

    TG8011E(e).book Page 28 Tuesday, June 23, 2009 8:50 AM Programming base unit (page 29), it looks for another {ih} base unit to make or receive calls. A base unit and the handsets it Changing the base unit PIN communicates with is called a “radio (Personal Identification cell”.
  • Page 29 You can increase the signal range of the cancel by pressing the desired base unit by using a DECT repeater. handset number. i M Please use only the Panasonic DECT L The selected handset number(s) repeater noted on page 4. Contact your flashes.
  • Page 30 TG8011E(e).book Page 30 Tuesday, June 23, 2009 8:50 AM Programming Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time. Setting the repeater mode K (middle soft key) i <...

  • Page 31: Caller Id Service

    TG8011E(e).book Page 31 Tuesday, June 23, 2009 8:50 AM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Category settings for Important: L This unit is Caller ID compatible. To phonebook use Caller ID features, you must Category settings can help you identify subscribe to a Caller ID service.

  • Page 32: Caller List

    TG8011E(e).book Page 32 Tuesday, June 23, 2009 8:50 AM Caller ID Service Erasing caller information Caller list K (middle soft key) i j i Important: L Only 1 person can access the caller {V}/{^}: Select the desired entry. list at a time. {V}/{^}: Select “Erase”...

  • Page 33: Voice Mail Service

    TG8011E(e).book Page 33 Tuesday, June 23, 2009 8:50 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 34: Intercom/Locator

    TG8011E(e).book Page 34 Tuesday, June 23, 2009 8:50 AM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell.

  • Page 35: Handset Locator

    TG8011E(e).book Page 35 Tuesday, June 23, 2009 8:50 AM Intercom/Locator Transferring a call without speaking to the other handset user During an outside call, press {INT}. i Enter the desired handset number. L k flashes to indicate the outside call is on hold. {ih} L The outside call rings at the other handset.

  • Page 36: Useful Information

    TG8011E(e).book Page 36 Tuesday, June 23, 2009 8:50 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 37 TG8011E(e).book Page 37 Tuesday, June 23, 2009 8:50 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.

  • Page 38: Error Messages

    TG8011E(e).book Page 38 Tuesday, June 23, 2009 8:50 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Tel Line connected yet or not connected properly.

  • Page 39: Troubleshooting

    TG8011E(e).book Page 39 Tuesday, June 23, 2009 8:50 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
  • Page 40 TG8011E(e).book Page 40 Tuesday, June 23, 2009 8:50 AM Useful Information Problem Cause/solution I do not know how to erase y L There are unviewed missed calls remaining. (Missed call) from the display. View them and erase y in the following way. K (middle soft key) i j i M Press {V} to search from the most recent call, or press {^} to search from the oldest...
  • Page 41 TG8011E(e).book Page 41 Tuesday, June 23, 2009 8:50 AM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or 3 L Battery charge is low. Fully charge the flashes. batteries (page 13). I fully charged the batteries, but L Clean the charge contacts and charge again 3 still flashes.
  • Page 42 Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process.

  • Page 43: Specifications

    TG8011E(e).book Page 43 Tuesday, June 23, 2009 8:50 AM Useful Information : Approx. 51 mm × 75 mm × Charger 88 mm Specifications ■ Mass (weight): Base unit: Approx. 140 g ■ Standard: Handset: Approx. 130 g DECT (Digital Enhanced Cordless Charger : Approx.

  • Page 44: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.

  • Page 45: Index

    TG8011E(e).book Page 45 Tuesday, June 23, 2009 8:50 AM Index Mute: 18 Index Night mode: 27 O One touch dial: 21 Additional base units: 28 Pause: 17 Additional handsets: 28 Phonebook: 20 Alarm: 26 Phonebook copy: 22 Answering calls: 18 PIN: 28 Auto talk: 18, 24 Power failure: 12...
  • Page 46 TG8011E(e).book Page 46 Tuesday, June 23, 2009 8:50 AM Notes...
  • Page 47 TG8011E(e).book Page 47 Tuesday, June 23, 2009 8:50 AM Notes...
  • Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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