Huawei eSpace 6805 Administrator's Manual
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Huawei eSpace 6805 Administrator's Manual

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eSpace 6805 IP Phone
V100R001C03SPC400
Administrator Guide
Issue
01
Date
2014-01-06
HUAWEI TECHNOLOGIES CO., LTD.
Table of Contents
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Summary of Contents for Huawei eSpace 6805

  • Page 1 6805 IP Phone V100R001C03SPC400 Administrator Guide Issue Date 2014-01-06 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    About This Document Intended Audience 1 Overview describes the functions, service features, and networking of the eSpace 6805. 2 Configuration and Loading Files describes how to configure an IP phone. 3 Configuring and Upgrading IP Phones in Batches describes how to configure and upgrade IP phones in batches.

  • Page 4: Principle Introduction

    (PSTN). Codec Function eSpace 6805 support G.723.1,G.729AB,G.711 A-law/μ-law,G.726,G.722 and iLBC codec mode, and configuration of voice codec priority. In general, retain the default configuration of voice codec priority for deployment. If the network environment is complex, you can adjust the codec priority according to the actual network bandwidth.

  • Page 5: Bridging Function

    2 Overview PoE Function eSpace 6805 support the PoE function. When not being connected to a power adapter, a client can obtain power from a PSE device (a PoE switch such as the Quidway S3900 Series) to work normally. eSpace 6805 support the mode of free-line power supply and mode of signal-line power supply.
  • Page 6 VoIP to deploy IP phones in distributed mode. With the help of the application servers, the functions such as the enterprise phone book function and voice message leaving function can be implemented. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 7: Configuration And Loading Files

    Configuration and Loading Files 3.1 Configuring Network Parameters Using Buttons If the DHCP server exists on site, an eSpace 6805 IP phone can obtain an IP address through DHCP. By default, eSpace-series IP phones obtain IP addresses through DHCP. If the eSpace 6805 IP phone obtains an IP address successfully, the IP address is displayed.

  • Page 8: Setting Basic Parameters On The Web Page

    HTTPS be used. On the login page (as shown in Figure Figure 3-1), enter the user name and password (default user name: admin; default password: admin123), and click Login. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9 After the configuration is completed, you can click Save in the lower part of the page to save the configuration. To apply the new configuration, click APPLY in the upper part or Save and Apply in the lower part of the page. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 10: Account Status

    Account Status Figure 3-2 Account status Table 3-1 Account status Parameter Description Account Displays an eSpace 6805 account. SIP User ID Displays the SIP User ID. SIP Server Displays the SIP Server. SIP Registration Displays whether an account is registered.

  • Page 11: Network Status

    Displays the IP address of DNS server 2 for DNS Server 2 the eSpace 6805. PPPoE Link Up Displays whether PPPoE connection is activated after the eSpace 6805 is connected to a DSL modem. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12  No: NAT traversal is disabled. Choose this option when the SIP server and the eSpace 6805 belong to the same private network or when NAT traversal is performed by the SIP server.  STUN: The eSpace 6805 runs based on the STUN client specifications.

  • Page 13: System Information

    Displays the production batch number of the eSpace 6805. Software Version Displays the current software version of the eSpace 6805. The value of prog is the main version number. Displays how long the system has been System Up Time running since the last restart.

  • Page 14: General Settings

    IP address or Domain name of the Primary Outbound Proxy, Media Gateway, or Session Border Controller. User account information, provided by your SIP User ID VoIP service provider. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 15: Network Settings

    If "Use Configured IP" is selected, please fill in Primary IP, Backup IP 1 and Backup IP 2. Primary IP Configures the primary IP address where Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 16: Sip Settings

    A SIP Extension to notify the SIP server Proxy-Require that the phone is behind a NAT/Firewall. SIP Settings Basic Settings Figure 3-7 Basic Settings Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 17 TLS/TCP is selected for SIP Transport. Remove OBP from Route When set to "Yes", the SIP extension on the phone will notify the SIP server that it's behind a NAT/Firewall. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 18 Controls whether the P-Preferred-Identity Use P-Preferred-Identity Header Header will present in the SIP INVITE message. Please refer to user manual for more details. Advanced Features Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 19 Eventlist BLF URI Configures Eventlist BLF URI to monitor the extensions on Multi Purpose Keys. Conference URI Configures the conference URI when using Broadsoft N-way calling feature. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20 The minimum session expiration (in Min-SE seconds). Caller Request Timer If set to "Yes" and the remote party supports session timers, the phone will use a session Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 21 Security Settings Figure 3-10 Security Settings Table 3-9 Security Settings Parameter Description Check Domain Certificates Defines whether the domain certificates will Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 22: Audio Settings

    Authenticate Incoming INVITE If set to "Yes", the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response. Audio Settings Figure 3-11 Audio Settings Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 23 96 to 127. Jitter Buffer Type Selects either Fixed or Adaptive based on network conditions. Selects Low, Medium, or High based on Jitter Buffer Length network conditions. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: Call Settings

    Call Log Configures Call Log setting on the phone. Account Ring Tone Configures ringtone for the account. Specifies matching rules with number, Match Incoming Caller ID Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 25 Use # as Dial Key Defines the timeout (in seconds) for no key entry. If no key is pressed after the timeout, the digits will be sent out. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 26 The IP address or Domain name of the STUN server. Only non-symmetric NAT routers work with STUN. Public Mode Configures to turn on/off public mode for hot desking feature. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 27: Call Features

    When set to "Yes", the DTMF digits entered during the call will not display. Enable Sending DTMF via Speed Dial Enables Speed Dial Key to send DTMF during the call. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28 30 to 3600. Max Unsaved Log Defines the number of unsaved logs before written to phone's flash. Valid range is 0 to 500. Ring Tone Figure 3-15 Ring Tone Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 29 Reorder Tone ON is the period of ringing ("On time" in "ms" while OFF is the period of silence. Up to three cadences are supported. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: Audio Control

    Configures the transmission gain of the headset. Configures the receiving gain of the Headset TX Gain (dB) headset. Handset TX Gain (dB) Configures the receiving gain of the headset. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 31: Lcd Display

    Table 3-16 LCD Display Parameter Description LCD Contrast Configures the LCD contrast level. Valid range is 0 to 20. Date and Time Figure 3-18 Date and Time Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 32: Xml Applications

    XML Applications Figure 3-19 XML Applications Table 3-18 XML Applications Parameter Description Idle Screen XML Download Configures to enable idle screen XML download via HTTP or HTTPS. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: Programmable Keys

    Configures the server path to download idle screen XML file. This field could be IP address or URL, with up to 256 characters. Programmable Keys Figure 3-20 Programmable Keys Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 34: Basic Settings

    Enter the Subnet Mask when static IP is used. Enter the Default Gateway when static IP is Gateway used. DNS Server 1 Enter DNS Server 1 when static IP is used. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: Advanced Settings

    Enter the Preferred DNS server. Advanced Settings Figure 3-22 Advanced Settings 802.1x does not support certificate authentication. The root and user certificates uploaded to the IP phone will not take effect. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36 PC port as well and packets can be captured by connecting a PC to the PC port. Enable LLDP Controls the LLDP (Link Layer Discovery Protocol) service. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 37: Maintenance

    New Password Set new password for web GUI access as Admin. This field is case sensitive. Confirm Password Enter the new Admin password again to confirm. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 38: Upgrade And Provisioning

    If configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone. Firmware File Postfix If configured, only the firmware with the matching encrypted postfix will be Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 39 Defines the day of the week to check HTTP Day of the Week (0-6) server for firmware upgrades or configuration files changes. Authenticate Conf File Authenticates configuration file before acceptance. Syslog Figure 3-25 Syslog Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 40 Figure 3-26 Language Table 3-24 Language Parameter Description Display Language Selects display language on the phone. Language File Postfix Specifies the language file postfix for downloaded language. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 41 The user name for the TR-069 Auto Configuration Server to connect to the phone. Connection Request Password The password for the TR-069 Auto Configuration Server to connect to the phone. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42 If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for about 4 seconds. Password to Lock/Unlock Configures the password to lock/unlock the keypad. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 43 This lockout time is used for web login, STAR keypad unlock and LCD restrict mode admin login. Range is 0-60 minutes. 3.2.7 Phonebook Contacts Figure 3-29 Contacts Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 44: Phonebook Management

    Download XML Phonebook Click to download the XML Phonebook file. Upload XML Phonebook Upload XML Phonebook file to the phone. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 Table 3-28 LDAP Parameter Description Example Server IP address of the IP address or domain name of the LDAP server. Address Windows 2003 Examples are as follows: Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 46: Parameter Description

     (!(cn=%)) The LDAP server does not send the IP phone the records with cn or sn starting with the characters Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 (total number: Max.Hits) to the IP phone. The server sends all records in the search result to the IP phone if this parameter is left blank. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 Fields to be displayed on the IP phone during sn cn Display calling or called number search. Name For example, cn sn indicates that the cn and sn fields are displayed on the IP phone. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 49 ACS. The password must be the same as that configured on the ACS. Default value: ems123 Periodic Switch for enabling periodic connection of an IP phone to the ACS. Inform Enable Default value: Enable Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 50: Loading Files

    Phone. 3.3.1 Upgrading a Single IP Phone The upgrade through HTTPS is the same as the upgrade through HTTP. Here takes upgrade through HTTP as an example. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: Manual Upgrade

    Always Check for New Firmware for Firmware Upgrade and Provisioning. Figure 3-33 Firmware Upgrade and Provisioning Set the mode of eSpace 6805 and the upgrade server. Select HTTP in Upgrade Via and enter the HTTP server address in the Firmware Server Path text box, namely, IP address of the computer where loading files are stored.

  • Page 52: Automatic Upgrade

    Always Check for New Firmware for Firmware Upgrade and Provisioning. Figure 3-37 Firmware Upgrade and Provisioning Set the mode of eSpace 6805 and the upgrade server. Select HTTP in Upgrade Via and enter the HTTP server address in the Firmware Server Path text box, namely, IP address of the computer where loading files are stored.

  • Page 53: Common Operation Configurations

    3.4 Common Operation Configurations 3.4.1 Configuring Line Keys eSpace 6805 supports the BroadSoft SCA function that is used to implement the line sharing function by interacting with the server. That is, two or more numbers in different area can be bound.
  • Page 54 The eventlist BLF URI parameter on ACCOUNT page must be set to the group name. The group name must be the same as that configured during group Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 55 You can press Account that is Name of the Unavailable this key to used to search account. access the for contacts in LDAP directory the LDAP screen. directory. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 56 3 Configuration and Loading Files 3.4.2 Configuring the Voice Mailbox Key The MSG keys on eSpace 6805 are voice mailbox keys. By using the voice mailbox key, you can enter the voice mailbox and retrieve voice messages according to the IVP prompt messages.
  • Page 57 Administrator Guide 3 Configuration and Loading Files When eSpace 6805 obtain IP addresses using DHCP, Option 42 supported by the DHCP server can be used to automatically deliver the NTP server address. To achieve this, set Allow DHCP Option 42 to override NTP server to Yes.

  • Page 58: Configuring Ldap

    For example, the IP phone searches for contacts whose department names contain J. eSpace 6805 LDAP supports the following functions:  Search for contacts:When you enter a string of digits or letters on the LDAP query screen, the IP phone searches for contacts based on specified rules on the LDAP server and displays the search result on the screen.
  • Page 59 Given Name First name Procedure Access the web configuration page and choose Phonebook > LDAP. parameters, shown Figure 3-45. #IP_Phone_68xx_SigleConfig_00025/tab_02 describes the parameters for configuring the LDAP. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 60 IP address or domain name of the LDAP server. IP address of the Address Windows 2003 Examples are as follows: Server AD  192.168.1.100  lday.company.com Port Port number of the LDAP server. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 61 Protocol version. The options are Version 2 and Version 3 Version Version 3. The protocol version selected on the IP phone must be the same as the parameter setting on Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 Default: 50 NOTE If excessive contact records are found, the search speed is slow. Set the parameter based on the Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 63: Restoring Factory Settings

    Press the MENU key to access the configuration menu on the IP phone, and select Config. Press the MENU key, and select Factory Reset on the submenu. Press the MENU key. Press the OK soft key. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 64 Web page. 3.4.7 Switching Between Different Languages The eSpace 6805 support the display of Chinese, English, and other 20 languages on the LCD and Web page. By default, English is selected. If Chinese display is required for the customer during the deployment, you can access the Maintenance >...

  • Page 65: Configuring And Upgrading Ip Phones In Batches

    The file lists contained in the programs for software upgrade and new installation are the same. Use the compressed package for upgrade. Upgrade the software after decompressing the package in the actual situation. eSpace 6805 IP phones can be configured and upgraded in batches. The basic principle is as follows: Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright ©...

  • Page 66: Preparations For Configuration And Upgrading Ip Phones

    Version software The version software is not required if you only want to configure IP phones in batches. Figure 4-1 shows the general networking diagram for deployment. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 67: Procedure For Configuring And Upgrading Ip Phones In Batches

    For details on how to set up the HTTP server environment, see 6.1.2 Using the Apache Server. Store the phone version files and configuration file in the HTTP server root directory C:\Program Files\Apache Software Foundation\Apache2.2\htdocs. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 68: Setting Format

    After being powered on, a phone obtains the IP address from the DHCP server. Then the DHCP server delivers the version file URL and configuration file URL to the phone Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 69 You are advised to remotely restart these phones on the ACS. The phone downloads the software version from the file server during the restart. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 70: Troubleshooting

    In the displayed Syslog Configuration dialog box, click Browse to set the directory for saving logs in Directory for. In the following figure, the logs are saved in D:\syslog. By Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 71: Capturing Packets Through The Packet Capture Tool

    Alternatively, you can configure mirroring on the interface connected to the IP phone. You can locate faults quickly by analyzing the captured packets. For details on how to capture and analyze packets, see 6.8 Wireshark User Guide. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 72: Obtaining Device Information By Observing The Status Indicators And Screen

    5 Troubleshooting 5.1.3 Obtaining Device Information by Observing the Status Indicators and Screen Observing the Status Indicators The status indicators on eSpace 6805 IP phones are the LINE, LAN, PC, Message, and SPEEDDIAL/BLF/Presence indicators. Table 5-1 describes the status indicators.

  • Page 73: Causes Of Unidirectional Communication

    The IP phone or headset is incorrectly connected to an interface. The headset interfaces of eSpace 6805, adopt RJ-9 and the IP phone interfaces also adopt RJ-9. Verify that the IP phone or headset is correctly connected to an interface.

  • Page 74: Ip Phone Cannot Be Registered

    Solution  For eSpace 6805, access the web configuration page and choose Accounts > Account > SIP Settings > Basic Settings.On the page that is displayed, check whether the value of SIP Transport is set to TCP/TLS. If yes, change it to UDP.

  • Page 75: Ip Phone Cannot Be Registered After The Ip Address Of The Ip Phone Changes

    When the IP phone is used with the SoftCo of later version of V100R001C03, such a problem does not occur. After the eSpace 6805 IP phone receives Forbidden (403) messages, the IP phone sends the re-registration request 30 minutes later if the setting is not changed.

  • Page 76: Ip Phone Cannot Transfer A Call

    Other terminals can transfer calls, but the eSpace 6805 cannot transfer a call. Cause When you press another LINE key to transfer an ongoing call on the eSpace 6805, the account that is displayed is not the account carrying the ongoing call.

  • Page 77: Ip Phone Rings When Receiving A Call, But Nothing Is Heard When The Ip Phone Is Picked Up

    123 (a port number frequently used by the NTP server) and the protocol being UDP. The port name is customized. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 78: Voice On The Ip Phone Is Intermittent

    Change the codec of the IP phone. Generally, the default codec of an IP phone is G.711 A-law/μ-law. If the network quality is low, you can set the codec to G.729AB or G.723.1. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 79: When Subscribers Talk On The Ip Phone, The Voice Heard Is Excessively Low

    The volume of the IP phone is excessively low. Solution The volumes of the eSpace 6805 include the microphone volume of the IP phone, hand-free speaker volume, earphone volume, and microphone volume of the earphone. The preceding volumes are output volumes and the microphone volume of the earphone is the input volume.

  • Page 80: Using The Windows Iis Component

    Step 1 Choose Start > Control Panel. The Control Panel window is displayed. Step 2 Double-click Add or Remove Programs. The Add or Remove Programs window is displayed, as shown in Figure 6-1. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 81 Figure 6-1 Add or Remove Programs window Step 3 Click Add/Remove Windows Components in the left pane. The Windows Components Wizard window is displayed, as shown in Figure 6-2. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 82 The Files Needed dialog box is displayed, as shown in Figure 6-3. Figure 6-3 Files Needed dialog box Step 6 Click Browse and set Copy files from to G:\i386. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: Using The Apache Server

    The following uses Apache HTTP Server2.2 as an example in the Windows XP operating system. Procedure Step 1 Start the Apache server.Choose Start > All Programs > Apache HTTP Server 2.2 > Monitor Apache Servers. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 84: Making A Personal Phone Book On Ip Phone

    IP phones to download. By using this tool, you can quickly modify an existing record. Log in to http://enterprise.huawei.com/en/support/ to download PhoneBook.exe. You must apply for permission to download PhoneBook.exe from the website. If you need to download the tool, contact system or service providers.
  • Page 85 The value must be a numeral. Account Index Account index of The value must be a numeral ranging from 1 to the IP phone. 4. The default value is 1. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 86 To export a phone book, you can click ... to select the destination path, and enter the file name. The default destination path is the same as the path of the Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 87 Generally, set the interval for downloading a phone book, and select not to remove the phone book that is added manually. Figure 6-7 Advanced settings Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 88: Setting Personal Ring Tones For An Ip Phone

    6.3 Setting Personal Ring Tones for an IP Phone eSpace 6805 can be used to make personal ring tones. The personal ring tones can be used as the default ring tone of an IP phone or as one of the three distinctive ring tones for calling numbers.
  • Page 89 Click Select to load the song (.wav format) converted in Step 7. 10. Choose Maximum Length as 8 Seconds and Choose the Output Filename. 11. Click Generate Ringfile to make the ring tones. ----End Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 90: Making Configuration File Templates

    You must apply for permission to download the global configuration file templat from the website. If you need to download the file , contact system or service providers. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 91 P246 parameter at the same time. The default value is TZY-8. P246 Self-Defin MTZ+6MDT+5 User-defined time zone including the DST. For Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 92 The default value is 1. P192 Firmware 10.10.10.1 Firmware server address. Server The default value is um.huawei.com/etphone. Path P237 Config 10.10.10.1 Config server address. Server The default value is um.huawei.com/etphone. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 93 0: No Enable  1: Yes The default value is 0. P450 Periodic 3600 Scheduled connection interval. The unit is second. Inform There is no default value. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 94 Indicates whether to enable the public mode. If Mode this parameter is set, SIP Server is mandatory.  0: No  1: Yes The default value is 0. P136 Display auto Phone language. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 95 ID of a voice mailbox. Mail There is no default value. UserID P230 Send Indicates whether to send DTMF streams in the DTMF in-audio mode.  0:No  1:Yes Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 96 The default value is 8. Preferred Voice coding type 3. Vocoder  0: PCMU (choice 3)  2: G.726-32  4: G.723.1  8: PCMA  9: G.722  18: G.729A/B Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 97 0: PCMU (choice 7)  2: G.726-32  4: G.723.1  8: PCMA  9: G.722  18: G.729A/B  98: iLBC The default value is 2. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 98: Guidelines For Setting Up The Dns Server

    To create a zone, do as follows: Step 1 Right-click Forward Lookup Zones and choose New Zone to start New Zone Wizard, as shown in Figure 6-14. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 99 Figure 6-15. Figure 6-15 Zone Type Step 3 Select an option for Select how you want zone data replicated and click Next, as shown in Figure 6-16. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 100 6805 IP Phone Administrator Guide 6 Appendix Figure 6-16 Active Directory Zone Replication Scope Step 4 Enter the name of the DNS zone, for example, huawei.com, and click Next, as shown in Figure 6-17. Figure 6-17 Zone Name Step 5 Select a dynamic update type and click Next, as shown in Figure 6-18.
  • Page 101 Step 6 After the zone is created, click Finish, as shown in Figure 6-19. Figure 6-19 Finish New Zone Wizard Step 7 A new zone is displayed, as shown in Figure 6-20. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 102 For example, {relay1.bar.foo com,145.37.93.126,A} is a record of Type A. To create a record of Type A, do as follows: Step 1 Right-click Huawei.com and choose New Host(A). After setting the host name and IP address, click Add Host, as shown in Figure 6-21.
  • Page 103 Otherwise, the IP phone fails to identify the SRV response message sent by the DNS server. To create an SRV record, do as follows: Step 1 Right-click huawei.com and choose Other new Records from the shortcut menu. The Resource Record Type dialog box is displayed, as shown in Figure 6-22.
  • Page 104 6 Appendix Figure 6-22 Creating an SRV record Step 2 Select Service Location(SRV) and click Create Record. Step 3 Set related parameters, as shown in Figure 6-23. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 105 Set this parameter to 5060. Host offering this service This parameter must map the record of Type Step 4 Repeat the preceding steps to create more SRV records for DNS-SVR redundancy. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 106 Step 5 Log in to the phone web page and set the SIP server address on the account page. Figure 6-25 Setting the SIP server address Step 6 Set the transmission mode to DNS-SRV. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 107: Setting Up The Dhcp Server In The Window 2003 Server

    Here, the two ports are selected because a response from the DHCP server can be broadcast. Figure 6-27 shows the process for an IP phone to obtain the IP address through DHCP. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 108 Step 1 Choose Start > Settings > Control Panel, click Add or Remove Programs, and click Add/Remove Windows Components.The Windows Components Wizard dialog box is displayed. as shown in Figure 6-28. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 109 6 Appendix Figure 6-28 Windows Components Wizard Step 2 Select Networking Services, and click Details to display the Networking Services dialog box. as shown in Figure 6-29. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 110 Step 3 Select the DHCP service and click OK to exit the page of network service. Click Next repeatedly until the installation is complete. After the installation is successful, the dialog box shown in the following figure is displayed. as shown in Figure 6-30. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 111 Step 1 Choose Start > Programs > Administrative Tools > Manage Your Server. Step 2 In the Manage Your Server dialog box that is displayed, select Manage this DHCP server. as shown in Figure 6-31. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 112 6 Appendix Figure 6-31 Manage Your Server Step 3 Enter the main page of the DHCP, as shown in the following figure. as shown in Figure 6-32. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 113 Figure 6-32 The main page of the DHCP Step 4 Right-click DHCP and choose Add Server. The Add Server dialog box is displayed. as shown in Figure 6-33. Figure 6-33 Add Server Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 114 Figure 6-34. Figure 6-34 Setting Server Step 6 Right-click Huawei[10.10.10.2] and choose New Scope. In the New Scope Wizard dialog box that is displayed, click Next.A dialog box is displayed, as shown in the following figure. as shown in Figure 6-35.
  • Page 115 Figure 6-35 New Scope Wizard Step 7 Set the name of the new function domain randomly, and then click Next. The following dialog box is displayed. as shown in Figure 6-36. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 116 Then click Next repeatedly until the Lease Duration dialog box is displayed, as shown in the following figure. as shown in Figure 6-37. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 117 DHCP server is eight days. After the setting, click Next repeatedly until the Router(Default Gateway) dialog box is displayed, as shown in the following figure. as shown in Figure 6-38. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 118 IP phone. After the setting is complete, click Next repeatedly until the setting is complete. Then the page shown in the following figure is displayed. You can view the IP address pool information on it. as shown in Figure 6-39. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 119 //Set the IP address of network port 0/1. The router also uses the IP address as the gateway address and allocates the IP address to the DHCP client. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 120: Setting The Option248 Parameter

    Choose Start > Administrative Tools > DHCP. The DHCP window is displayed. Click on the left pane to expand the navigation tree, as shown in Figure 6-40. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 121 Right-click the record framed in red in Figure 6-40 and choose Configure the Predefined Options from the shortcut menu. The Predefined Options and Values dialog box is displayed, as shown in Figure 6-41. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 122 The Option Type dialog box is displayed, as shown in Figure 6-42. Figure 6-42 Option Type dialog box Set related parameters according to Table 6-4. Table 6-4 Parameter settings Parameter Example Name ip phone Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 123 Select the 248 ip_phone check box under Available Options, as shown in Figure 6-43. Figure 6-43 Server Options 10. Set String value in the Data entry area. For example, set it to firmware=http://10.1.1.10/;config=http://10.1.1.10/config.xml. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 124: Tool Introduction

    The Wireshark main page consists of six panes: menu pane, shortcut button pane, filter pane, packet list pane, packet details pane, and packet bytes pane, as shown in Figure 6-44. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 125 Contains items to display various statistic windows, including a summary of the packets that have been captured and displaying protocol hierarchy statistics.  Telephony Contains items to provide telephony communication mode, such as G or LTE.  Tools Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 126 Therefore, before using the Wireshark to capture packets, configure the network to ensure that packets can be sent to the network adapter to which the Wireshark is bound. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 127: Step 2 Double-Click

    The Wireshark main page is displayed, as shown in Figure 6-45. Figure 6-45 Wireshark main page Step 3 Choose Capture > Option. The Capture Options page is displayed, as shown in Figure 6-46. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 128 For example, if Capture Filter is set to host 10.138.5.10, only packets sent and received by the host whose IP address is 10.138.5.10 will be captured. Table 6-5 describes the filter criteria categories specified by Capture Filter. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 129 Deselect Hide capture info dialog. The Captured Packets page shown in Figure 6-47 is displayed during the packet capture, with the real-time information about the numbers of captured packets of various protocols. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 130 Step 5 Recur the operation scene that needs to be captured packets. Step 6 Choose Capture > Stop or click Stop in Figure 6-47. The Capture result page is displayed, as show in Figure 6-48. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 131: Filter Rules

    This topic describes the filter Rules, including filter expression rules and filter expression construction tips. Different from Capture Filter under the Option submenu of Capture, the filter rule specifies the packet capture results . Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 132: Logical Operators

    GPRS tunneling protocol (GTP) and through the IP address 10.138.21.5, use the filter expression gtp && ip.addr==10.138.21.5. Table 6-7 describes the logical operators used in filter expressions. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 133 Figure 6-49 Protocol field example − Customize filter expressions. Click Expression next to Filter. The Wireshark: Filter Expression dialog box is displayed, as shown in Figure 6-50. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 134 If the filter expression is incorrect, the background color of the Filter text box is dark pink, as shown in Figure 6-52. Figure 6-52 Displayed Filter text box if the filter expression is incorrect Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 135 Choose Analyze > Expert Info. If TCP Bad checksum is displayed, segment packets may exist, as shown in Figure 6-53. The Wireshark does not combine segment packets or verify that Checksum is correct. Therefore, Bad checksum is displayed. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 136 The field is set as a filter criterion and displayed in the Filter text box, and the corresponding data packets are displayed based on this expression, as shown in Figure 6-54. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 137 Filter text box but no filter is performed. You can modify the filter criterion as required. After you click Apply, data packets that meet the filter criterion are displayed, as shown in Figure 6-55. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 138: Typical Scenario

    Destination address to which a signaling record is sent  Basic information about a signaling record Whether the signaling is a request or a status message. Figure 6-56 Information in the captured packet list window Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 139 At the data link layer, ensure that the MAC addresses are correct. If the MAC addresses are incorrect, the network device cannot send the packet to the expected destination address. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 140 The fourth layer in the protocol layer description window is the transport control layer, which contains Source port, Destination port, packet length (Length), and Checksum, as shown in Figure 6-60. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 141 Figure 6-61 Request messages at the application layer of the SIP protocol The message header information can be used to locate faults, as shown in Figure 6-62. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 142 Then the signaling records that share the same Call-ID are displayed in the captured packet list window. The Call-ID that is filtered out is displayed in the Filter text box on the toolbar, as shown in Figure 6-64. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 143 After capturing the SOAP packet is completed, the Hypertext Transfer Protocol (HTTP) signaling that passes through the network adapter with the IP address of the host is displayed, as shown in Figure 6-66. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 144: Protocol Analysis

    An HTTP message contains the name and operation of a SOAP request, as shown in Figure 6-68 Figure 6-69. You must pay attention to the method name in the request and the response code in the response. Figure 6-68 HTTP request Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 145 6-70shows the XML messages in a request for a login in scene. Figure 6-71shows the XML messages in a response for a login in scene. Figure 6-70 XML messages in a request for a login in scene Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 146: Common Tips

    You can choose View > Time Display Format to change the time display mode. The Time Display Format menu contains four options, as shown in Figure 6-72.  Time of Day: for example, 18:23:01.852876. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 147 For example, after you decompress the libxml2.rar file and copy the .dll file in the decompressed directory to the Wireshark installation directory, the Wireshark can parse the diameter protocol. The default Wireshark installation path is C:\Program Files\Wireshark. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 148 If the HTTP application has been enabled on port 1031 in an office, select the data packet on port 1031. Choose Analyze > Decode As..., as shown in Figure 6-74. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 149 You must choose Analyze > Decode As and select a protocol each time when you start the Wireshark to parse a non-standard port application protocol. Select an application protocol, and then click Apply, as shown in Figure 6-75. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 150 Packet Range area. ChooseRange, and then enter a number range, for example 1-1038. Then packets − numbered from 1 to 1038 are saved as a file. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 151 Choose Statistics > IO Graphs. The Wireshark IO Graphs dialog box is displayed, as shown in Figure 6-77. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 152 Call Detail Records (CDRs) are correct.  Choose Statistics > Conversations in the Wireshark. The Conversations page is displayed, as shown in Figure 6-78. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 153 Lower part: area for displaying the original code streams for the selected packet In the Wireshark, you can enter filter criteria in the Filter text box shown in Figure 6-79; the packets that meet the filter criteria are displayed. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 154 6-79, and then click Apply. The packets that are sent from or to the IP address 10.0.0.1 are displayed, as shown Figure 6-80. Figure 6-80 Filtering out the captured packets Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 155 6 is used as an example. − The message "End of Event: False" in the packet parsing area indicates that the number 6 has not been sent completely. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 156 The message "End of Event: True" in the packet parsing area indicates that the number 6 has been sent to the media stream. Then the number collection process is complete. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 157 A shortcut menu is displayed, as shown in Figure 6-84. Figure 6-84 Displayed shortcut menu Choose Decode As..The Decode As dialog box is displayed, as shown in Figure 6-85. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 158 RTP packets. Then perform through to verify that the packet information has been transmitted to the media stream. Figure 6-86 Converting UDP packets to RTP packets Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 159 The VoIP Calls page is displayed. View the call process. Select a call record and click Flow. The Graph Analysis page is displayed, as shown in Figure 6-88. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 160 Save. Click Close. Play the voice recording. Select a call record and click Player. The VoIP-RTP Player page is displayed, as shown in Figure 6-89. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 161 Select one or more voice recordings, and click Play. The system plays the recordings one by one. You can click Pause or Stop to stop the play. Click Close. Issue 01 (2014-01-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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