Panasonic WH-103JZ Operating Instructions Manual

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The information contained in this manual is important for safe and reliable operation.

Anyone who will handle, maintain, store, or dispose of your hearing aid should read this document.

Carefully read and thoroughly understand this entire document before attempting to set up and

operate the hearing aid. Failure to follow the operating instructions may result in poor performance of

the hearing aid or even cause permanent damage to the user.

Keep this document for future reference. If you have any questions, consult the dispenser where you

purchased your hearing aid.

The Limited Warranty document is enclosed together in the package. Keep it in a secure place.

Make sure that it is properly completed, signed with the authorized dispenser's name, and filled in

with date of original purchase, name of dispenser and other important information.

Operating Instructions

Hearing Instrument

Model No. WH-103JZ

WH-103JZ

Table of Contents

Summary of Contents for Panasonic WH-103JZ

Page 1: Operating Instructions
Operating Instructions Hearing Instrument WH-103JZ Model No. WH-103JZ The information contained in this manual is important for safe and reliable operation. Anyone who will handle, maintain, store, or dispose of your hearing aid should read this document. Carefully read and thoroughly understand this entire document before attempting to set up and operate the hearing aid.
Page 2: Table Of Contents
Introduction Contents Before Use We would like to thank you for purchasing the Panasonic Hearing Instrument WH-103JZ. Warning to Hearing Aid Dispensers ....3 Important Notice for Prospective Hearing Aid This hearing instrument helps optimize both intelligibility Users .............. 4 and comprehension for the hearing impaired.
Page 3: Warning To Hearing Aid Dispensers
Inappropriate hearing aid setting may cause damage to the ears of your customers. If you have any questions about fitting, contact the Panasonic sales division below. Company name : Panasonic Corporation of North America Health Care Group Address : One Panasonic Way, 1H-6, Secaucus, NJ 07094...
Page 4: Important Notice For Prospective Hearing Aid Users
Important Notice for Prospective Hearing Aid Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
Page 5: Children With Hearing Loss
Children with Hearing Loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child.
Page 6 Component Structure The Panasonic Hearing Instrument WH-103JZ consists of the following components and accessories. If there are any missing, misplaced or defective components, contact the dispenser where you purchased your hearing instrument. Main Components: unit: • Hearing Instrument • Earphone with •...
Page 7 Accessories: Documentation: • Eartips (Closed) • Eartips (Open) • Operating Instructions QTY: 1 pair of each size M L XL QTY: 1 pair of each size M L XL • Strap QTY: 1 pcs • Carrying bag QTY: 1 pcs •...
Page 8: Safety Precautions
Safety Precautions Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument. The following symbols are used throughout this document, and contain important differences regarding the probability of serious injury. These definitions are as follows: Indicates a potentially hazardous situation that could result in death or WARNING serious injury.
Page 9 • The use of any other charging products will lead to leakage, overheating, or damage to the battery, which can cause personal injury or fire. • Be sure to use and replace only with the Panasonic rechargeable battery HHR-4AGA. Do not disassemble, modify or solder the battery. Do not heat or throw the battery into a fire.
Page 10 Safety Precautions (Continued) Rechargeable battery WARNING Do not store the battery together with metal objects. Otherwise, short- circuiting may occur. Do not use or subject the battery to intense sunlight or hot temperatures. Main unit / Charger cradle / AC adaptor / AC cord WARNING Do not let others use your hearing aid.
Page 11 Main unit / Charger cradle / AC adaptor / AC cord WARNING Before wearing your hearing aid, make sure that the eartip fits into place. If the eartip is not firmly attached into the earphone with microphone, it may come off and remain in the ear.
Page 12 Safety Precautions (Continued) Main unit / Charger cradle / AC adaptor / AC cord WARNING In the event of an abnormal event or a malfunction such as those listed below, disconnect the cord from the outlet or remove the battery. •...
Page 13 Main unit / Charger cradle / AC adaptor / AC cord CAUTION Do not connect the positive "+" and negative "-" terminals of the charger cradle with a metal object. The charger can become damaged. Do not turn the volume up too high. Excessive loud volume level may impair hearing.
Page 14 Safety Precautions (Continued) Main unit / Charger cradle / AC adaptor / AC cord CAUTION Have your hearing examined by an ear specialist or audiologist before initial use. Inappropriate use of the hearing aid may result in damage to your hearing. Make sure that the hearing aid is not damaged.
Page 15 Main unit / Charger cradle / AC adaptor / AC cord CAUTION Stop using the hearing aid if you experience any physical discomfort. If you keep using the hearing aid when you suffer from headache, dizziness, pain in the ear or skin abnormality such as swelling and rash, your condition may become worse. Stop using the hearing aid immediately and consult your physician.
Page 16 Safety Precautions (Continued) Main unit / Charger cradle / AC adaptor / AC cord CAUTION Do not let the hearing aid come into contact with skin for an extended period of time. The prolonged, intense contact between skin and instrument can cause thermal injury or thermal burn*.
Page 17 Main unit / Charger cradle / AC adaptor / AC cord CAUTION Handle the strap carefully. In case the strap is placed around your neck and caught by something sticking out, there is a possibility of becoming entangled. Do not use or touch the plug, AC adaptor, or charger during a thunderstorm.
Page 18: Usage Instructions
Usage Instructions When caring for the hearing aid, make sure to sound, affect the hearing quality or damage read the following instructions on proper care the hearing aid. that includes appropriate usage, storing and Avoid high temperatures, moisture, cleaning as you can lengthen the life span of the humidity and dust.
Page 19 • When not using the battery for an extended Exercise caution in handling the period, remove it from the hearing instrument Panasonic rechargeable battery HHR- and store within the temperature range 4AGA. specified above. • Do not use or subject the battery to intense •...
Page 20: Component Descriptions
Component Descriptions The instrument is composed of the main unit and the earphone with microphone. The main unit is integrated with the control dial and LCD display, which enables you to adjust the volume level or select the desired mode setting on the display. By changing the slider position to the direction of power supply, you can switch between ON/OFF of the unit.
Page 21 Indications Strap fixture LCD display Description Page Attach the strap. (P. 33) Standard (for normal use) Theater (for TV, music) Party (for noisy situations) Indoors (for quiet situations) Battery power level The lock cover Volume (P. 22) Main unit Description Page Prevents user’s accidental unintended operation...
Page 22: Inserting Battery
"+" sign on the battery. For replacing, take the battery out of the compartment as illustrated below.( Contact your dispenser if you need a new Panasonic rechargeable battery HHR-4AGA, or you have any problems replacing batteries. 2) Pull the battery cover out, holding the lock cover slid.
Page 23 • Use only the Panasonic rechargeable battery Battery power level HHR-4AGA. Close the battery cover • Push down the battery cover so that it clicks into place. Tips If you run out of battery power while away from the charger cradle or in...
Page 24: Charging
Charging (Charge the battery immediately after purchase) Insert the DC plug into Insert the AC cord Insert the AC cord plug the charger cradle connector into the AC into the socket outlet adaptor AC cord Charger cradle Socket outlet AC cord connector DC Plug AC adaptor AC cord plug...
Page 25 • The allowable temperature range for charging: 5 eC to 35 eC [41 eF to 95 eF]. • Charging time: Approx. 2 hours 30 minutes. • Continuous operating time after full charge: Approx. 10 hours. • Continuous operating time for Panasonic alkaline battery: Approx. 10 hours. It may differ depending on usage conditions.
Page 26: Attaching The Earphone With Microphone
Attaching the Earphone with Microphone Attach the eartip Twist and push down the eartip into the earphone with microphone until it fits into place as shown in the figure. Make sure they are securely attached to each other. Follow the instructions below carefully each time before using the hearing aid.
Page 27 Connect the plug of the earphone with microphone to the main unit • Insert the plug, facing the projected part toward the control dial. Make sure that the plug is fully inserted as illustrated below. Earphone with microphone Incorrect Incorrect Incorrect Projected part Correct...
Page 28 Attaching the Earphone with Microphone (Continued) Insert the earphone with microphone into the ear • Attach the earphone with microphone correctly as illustrated below. Be careful not to mix up the left and right earphone with microphone. 1) Carefully place the earphone 2) Hold the main frame with your thumb and forefinger.
Page 29 Removing the earphone with microphone CAUTION Hook Main Be sure to pull the earphone with microphone frame straight out while holding the main frame. Pulling the earphone with microphone by the hook or cable may cause damage to your ear or the hearing instrument.
Page 30: Operating The Instrument
Operating the Instrument Check The battery is properly inserted and fully charged (P. 22-25). instrument The earphone with microphone is correctly attached (P. 26-28). before use Turn on the hearing instrument to make sure that the volume is low and then turn it off (P.
Page 31 • If the battery indication flashes, recharge • If the hearing instrument emits a high-pitched squeal the Panasonic rechargeable battery HHR- or feedback, insert the earphone with microphone into 4AGA or replace it with a new alkaline the ear again, or try the other size of the eartip.
Page 32: Use With Telephone
Use with Telephone Hold the receiver near the microphone and move it to find the best position to listen to the voice. • If it is too close to the microphone, a high-pitched squeal or feedback can be caused. To avoid this, keep some distance between the telephone (both landline and mobile) and the microphone.
Page 33: Using The Strap
Using the Strap Hang the strap around your neck after connecting it to the hearing instrument. Earphone with microphone Hook How to use the clip If the strap is pulled strongly, the Strap hook on one end is detached from the hook on the other end.
Page 34: Care And Maintenance
Care and Maintenance Cleaning the main unit, charger cradle, and AC Checking the filters in adaptor the earphone with microphone • Before cleaning, unplug the AC cord from the socket outlet and remove the battery. • If the sound from the earphone •...
Page 35: For First-Time Users
For First-Time Users When you start using your hearing aid for the first time, you may need time to adjust to the amplified sound. Gradually increase the time and occasion of use to enhance your awareness of sounds and their sources as described in the illustration of the four steps of training below. With practice, you should become accustomed to the amplified sound and want to wear your hearing aid regularly.
Page 36: Troubleshooting Guide
Troubleshooting Guide This section discusses a general approach to solving problems related to design and operation of the hearing instrument. Narrow down the problem area, identify the source of the issue, and provide workarounds. If the problem still remains unresolved, write down any error conditions encountered, error codes and problem description then contact the dispenser you purchased your hearing aid from.
Page 37 The main unit sets The remaining battery Charge the Panasonic rechargeable 22-25 off a beeping sound power is low. battery HHR-4AGA on the charger cradle or replace with a new alkaline battery.
Page 38 Turn off the instrument, unplug the flashes during the grime, and foreign power supply, then dust off the main charging process substances. unit and terminals of the Panasonic while the Panasonic rechargeable battery HHR-4AGA, and rechargeable battery turn on the instrument again. HHR-4AGA is being...
Page 39: Performance
Performance The performance is as follows when either the Panasonic Ni-MH battery AAA HHR-4AGA 1.2 V or Alkaline battery AAA/LR03 1.5 V is used; According to ANSI S3.22-2003 According to IEC 60118-7: 2005 (Includes April 2007 Erratum) Battery current Battery current...
Page 40 Performance (Continued) OSPL90 frequency response curve OSPL90 curve (Saturation output curve) and Full on acoustic gain response and Full on gain response curve curve According to ANSI S3.22-2003 (Includes April 2007 Erratum) According to IEC 60118-7:2005 OSPL90 frequency OSPL90 curve response curve Full on acoustic gain Full on gain...
Page 41 Basic frequency response curve Frequency response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Frequency [Hz] Frequency [Hz]...
Page 42 Performance (Continued) AGC Steady state input-output AGC Input-output characteristics characteristics (Input-output curve) According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Input Level [dB SPL] Input Level [dB SPL]...
Page 43: Specifications
Additional installed circuit 3-channel gain adjustment Mass (main unit) Approx. 40 g [Approx. 1.4 oz] (with the Panasonic HHR-4AGA battery) Dimensions (main unit) 55 mm (W) × 57 mm (H) × 16 mm (D) [2.17" (W) × 2.24" (H) × 0.63"(D)]...
Page 44: Information
Information FCC Note The following FCC note cautions about hearing instruments when they are charged. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 45 AC Adaptor The rated input voltage of the AC adaptor is AC 100 V - AC 240 V. The AC adaptor must be used under the following conditions: • In the USA, the AC cord must be connected to an AC 120 V only. •...
Page 46: Disposal Guidelines
Disposal Guidelines Hearing instrument Consult your dispenser where you purchased your hearing aid for advice on how to dispose of your hearing instrument. Make sure that the instrument is disposed of properly, so the waste will undergo necessary treatment, recovery and recycling and thus prevent potential negative effects on the environment and human health.
Page 47: Warranty And Customer Service
Make sure that it is filled in with date of original purchase, name of dispenser, and other important information. Keep it in a secure place. Customer Services Directory (United States) Obtain Product Information and Operating Assistance and locate the nearest Dispenser by visiting our Web Site at: http://www.panasonic.com/hearing You may also contact us directly at: 1-888-422-6309...
Page 48 Serial Number*: * The serial number is printed on the package label. [Distributor] Panasonic Corporation of North America Health Care Group One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No. : 1-888-422-6309 [Manufacturer] Printed in Japan Panasonic Healthcare Co., Ltd.