Honeywell Genesis Touch User Manual
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Honeywell Genesis Touch User Manual

Honeywell Genesis Touch User Manual

Remote patient monitor
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  • Page 1 Genesis Touch Remote Patient Monitor User Manual...
  • Page 2 The Genesis Touch System is intended for home use by caregivers, adult and pediatric patients over twelve years of age or in a healthcare related environment by healthcare providers.
  • Page 3 Dial 1-888-353-5404. Press 1 for technical support. Visit Customer Service Online at www.honeywelllifecare.com/customer-service/ User Manuals and Help Access the Help menu of LifeStream for assistance with LifeStream. To access manuals for Genesis Touch, visit: https://www.honeywelllifecare.com/ customer-service/genesis-touch-manuals/. To access training presentations and video, visit https:// www.honeywelllifecare.com/lifestream-services/clinical-support/...
  • Page 4 ATTN: Life Care Solutions Receiving 10640 Freeport Drive Louisville, KY 40258 You are encouraged to share this information with anybody at your location who would be responsible for coordinating product returns to avoid any delays. Preface Genesis Touch - User Manual...

  • Page 5: Table Of Contents

    Table of Contents Getting Started What’s In this Release? Genesis Touch v3.7 ................1 Unpacking Your Products ..................2 Getting Started ......................3 Operating the Monitor ......................... 3 Using Monitor Keys ..........................5 Communications ............................ 8 Settings Menu ......................8 Setting Brightness and Volume ......................
  • Page 6 General and Advanced Settings Setting General Settings ..................77 Setting Up Language and Units ..................... 77 Enabling Device Capabilities ......................78 Download Genesis Touch Updates ....................80 Communicating With LifeStream ....................83 Advanced Settings ....................85 Enabling / Disabling All Education ....................86 Enabling / Disabling All Video Education .................

  • Page 7: Getting Started

    Preface This manual is a reference guide for care providers to help in the understanding and proficient use of Life Care Solutions’ Genesis Touch monitors, running v3.7 of Genesis Touch software. The latest version of Genesis Touch monitoring software (v3.7) is available as an optional over-the-air upgrade for monitors already in use.

  • Page 8: Unpacking Your Products

    An optional USB extender cable connects between the end of the monitor power cord and the power adapter unit to power the Genesis Touch. You may remove this cable if not required, or if there is evidence of damage or malfunction.

  • Page 9: Getting Started

    Prior to plugging the monitor into an electrical outlet via the supplied AC power adapter, inspect the USB cable for any kinks or any other signs of dam- age. Carefully inspect the charging port of the Genesis Touch for any debris, dust, or signs of contamination.
  • Page 10 2. Select Power off. On some monitors, the button will appear as a red button, as indicated on the right. Before configuring the Genesis Touch for a new patient, it is recommended that a Genesis Touch is turned off. Genesis Touch - User Manual...

  • Page 11: Using Monitor Keys

    If the monitor has been left on without being plugged in, connect the power cord and power off the Genesis Touch. Ensure the battery icon shows at least a 25% battery charge before turning the Genesis Touch back on. Using Monitor Keys...
  • Page 12 Home/Recent Apps DO NOT use. If you accidentally touch these buttons while setting up the monitor, press a green area of the Genesis Touch screen, or the Return key shown above. Returning to the Home Screen Because of the nature of the tablet, if you inadvertently touch certain parts of the screen, you may have access to advanced controls locked during normal operation.
  • Page 13 In the examples below, the Recent Apps key has been pressed, or the Home key has accidentally been held down for longer than a few seconds. Select the Return / Back key to return to the Genesis Touch monitor screen. Unpin the Navigation Menu (A5 Monitors) Genesis Touch monitors, with a serial number beginning with A5, utilize the Android™...

  • Page 14: Communications

    Video Visits over a 4G LTE Verizon Wireless cellular network. Wireless Internet (Wi-Fi) The Genesis Touch is also designed to connect to any available Wi-Fi network within range and may use a Wi-Fi access point to transmit vital sign data to LifeStream, or conduct Video Visits without using a cellular network.

  • Page 15: Setting Brightness And Volume

    3. To set the volume of the monitor, place your finger on the speaker button ( and slide it to the left or right to get the volume you want. 4. Press Back to return to the Settings menu. Genesis Touch - User Manual...

  • Page 16: Status Menu And Remote Configuration Retrieval

    Status Menu and Remote Configuration Retrieval The Genesis Touch can be configured for patient use from LifeStream, and a basic configuration may also be setup from the monitor. When placing a monitor in the home, it is recommended to retrieve a configuration first, before changing any set- tings on the monitor.

  • Page 17: Verifying Monitor Version / About Menu

    • Genesis Touch software must be upgraded to at least v3.6.3, to utilize Video Visits and Custom Questions or Reminders, and all peripheral devices. The latest compatible version will always be installed when upgrading over the air.
  • Page 18 Genesis Touch - User Manual...

  • Page 19: Peripheral Devices

    Genesis Touch. The peripheral pairing process is different for each device. Reference the manufacturer user manual of each peripheral device you use with the Genesis Touch. These instructions refer to the pairing procedures needed to set up a wireless device with the monitor.

  • Page 20: General Settings Menu

    1. From the Vitals Now/Home screen, select the Settings button ( ). The Set- tings menu appears: 2. Select General. The Enter Password screen appears: 3. Type 4237and select the Forward button. The General Settings menu appears: Genesis Touch - User Manual...

  • Page 21: Peripherals Menu

    From the General Settings menu, touch the Peripherals button. This is where you will begin pairing peripherals with the Genesis Touch. When you start to set up the Genesis Touch, no peripherals will be paired and a screen similar to the following appears when you enter the peripherals menu: Pairing Peripheral Devices 1.

  • Page 22: Pairing A Scale

    Scale *Scale not for sale in Canada. For each of these scales, a unique Bluetooth® ID is displayed in the Genesis Touch as you select a device to pair with, and in the Peripherals menu after a device has been paired.
  • Page 23 5. Select either the HomMed or NCI Technology scale type from the menu that appears, and then tap OK: 6. Wait for the Genesis Touch to discover nearby devices. If no device is found, try pressing Scan to allow more time to find a device. Ensure the HomMed or NCI Technology scale is powered on.

  • Page 24: Pairing A Welch Allyn Scale

    8. Once you select your device, a series of windows will quickly appear as the devices pair with each other, until the Genesis Touch returns to the Scale menu: 9. Press the Back button. The Peripherals screen appears with identifying...

  • Page 25: Pairing An A&D Uc-355Pbt-Ci Scale

    9. Press and hold the Unit button, until you see the Bluetooth icon ( ) blinking on the scale display. 10. Pairing is complete when the Scale screen appears on the Genesis Touch, showing the model and an identifying number of the paired scale. Select Back to return to the Peripherals menu.
  • Page 26 13. At this time, step on the scale. Remain still while standing on the scale and do not step off until the unit beeps and a circle is displayed in the top left of the scale display. Genesis Touch - User Manual...
  • Page 27 17. Press the Back button. The Peripherals screen appears showing the Bluetooth identification number of the scale that has been paired (the last six letters & digits of the second barcode printed on the back of the scale): Genesis Touch - User Manual...

  • Page 28: Pairing An A&D Uc-321Pbt Scale

    6. Select the No Device Paired check box. 7. Select the A&D scale type from the menu that appears and tap OK: 8. In the Scale menu, select Start Pairing: 9. Select Yes, in the Bluetooth Permission Request window that appears: Genesis Touch - User Manual...
  • Page 29 14. Press the Back button. The Scale screen appears showing the scale that has been paired: 15. Press the Back button. The Peripherals screen appears showing the Bluetooth identifier of the scale that has been paired: Genesis Touch - User Manual...

  • Page 30: Pairing A Blood Pressure Monitor

    Pairing a Blood Pressure Monitor The following blood pressure monitors are compatible with Genesis Touch v3.4.1 or later and an Android Operating System of 5.1 or later. Wireless Blood Pressure Monitors Welch Allyn H-BP100SBP and Welch A&D Digital Blood Pressure Monitor UA-767PBT...
  • Page 31 “Pr” displayed on the blood pressure unit screen. 2. If you plan on pairing the unit to the Genesis Touch immediately, press the round Start button on the Blood Pressure unit to bypass this timeout sequence and continue.
  • Page 32 11. A screen similar to the following appears: 12. On the Genesis Touch Blood Pressure screen, select Start Pairing and then select Yes to continue when the following message appears: 13. You will see messages similar to the following: 14. Now, press Start on your A&D Blood Pressure monitor but do not hold the button down longer than one second.
  • Page 33 “uPr” displayed on the screen. 2. Briefly press the Start button again while “uPr” is still displayed. 3. When the monitor displays “End” you may try repairing your blood pressure monitor with the Genesis Touch. Genesis Touch - User Manual...

  • Page 34: Pairing With A Legacy Ua-767Pbt Blood Pressure Monitor

    Pairing with a Welch Allyn Blood Pressure Monitor 1. Insert four AA batteries in the blood pressure unit. 2. On the Genesis Touch, select the Add button from the Peripherals menu ( 3. Select Blood Pressure in the menu that appears.
  • Page 35 Select Back to return to the Peripherals menu. 9. The Peripherals screen appears, showing the Bluetooth identification number of the scale that has been paired. This matches the last six letters and numbers from MAC ID, on the back of the device. Genesis Touch - User Manual...

  • Page 36: Pairing An Oximeter

    Pairing an Oximeter The following pulse oximeters (SpO2) are compatible with Genesis Touch v3.6.3 or later and an Android Operating System of 5.1 or later. Wireless Pulse Oxygen Meters / Pulse Oximeters Contec CMS 50E and Nonin Onyx® II 9560 Pulse...
  • Page 37 1. Charge the oximeter or install fresh batteries into the device, as instructed by the manufacturer user manual. 2. On the Genesis Touch, select the Add button from the Peripherals menu ( 3. Select Pulse Oximeter in the menu that appears.
  • Page 38 10. A series of Bluetooth Pairing Request windows appear, and a check mark appears in a Pulse Oximeter menu, when pairing completes. 11. Press the Back button. The Peripherals screen appears with the Bluetooth identifier number of the oximeter that has been paired. Genesis Touch - User Manual...

  • Page 39: Pairing A Glucometer

    1. Insert the batteries. 2. Set the time and date. 3. Select the date average. 4. Set the alarm function. 5. On the Genesis Touch, from the Peripherals menu, select the Add button ( Genesis Touch - User Manual...
  • Page 40 10. A Glucometer menu similar to the following appears, with a device name and a blank check box. Check the box by touching it and the glucose meter finishes pairing with the Genesis Touch. Note that one or more glucometers may appear Genesis Touch - User Manual...
  • Page 41 12. At this time, press the Power button on the meter to place it in sleep mode. 13. The Glucometer screen appears, showing your device has been paired to the Genesis Touch: Genesis Touch - User Manual...

  • Page 42: Pairing An H3 System Glucometer Adapter

    15. To confirm the Mac address, locate the serial number and mac ID information, printed on the left side of your myglucosehealth box, similar to the following: 16. Match the last six letters and digits with what appears in the Genesis Touch Peripherals screen to the right of the Glucometer label.
  • Page 43 4. From the Peripherals menu on the Genesis Touch, select the Add button 5. Select Glucometer from the list: Genesis Touch - User Manual...
  • Page 44 Change the batteries. 8. Wait 5 seconds and tap the No Device Paired box on the Genesis Touch. 9. You will see a spinning circle as the monitor looks for an adapter, and when found, you will see the line item below.

  • Page 45: Unpairing A Wireless Peripheral Device

    1. Select the device from the Peripherals menu. The row is highlighted: 2. Select the Edit / Schedule button ( ). A menu similar to the following appears: 3. Tap the Paired to check box. A confirm action window appears: Genesis Touch - User Manual...
  • Page 46 All pairing information is retained. The next time you add the same vital sign from the Peripherals menu, a user may select Device to turn vital sign acquisition on, from the already-paired wireless device. Genesis Touch - User Manual...

  • Page 47: Patient-Entered Vital Sign Measurements

    Patient-Entered Vital Sign Measurements If a patient will be manually entering vital sign measurements from a device, the Genesis Touch may be configured to accept patient-entered data from a user- friendly touchscreen interface. It is recommended to add and configure patient-entered vital signs remotely from LifeStream.
  • Page 48 (with thermometer selected, for example): 4. Select Patient to enable patient-entered measurement. A screen similar to the following appears: 5. Press the Back button 6. The Peripherals menu appears, showing all of your configured Patient-Entered devices. Genesis Touch - User Manual...

  • Page 49: Peripheral Device Information & Compatibility

    Peripheral Compatibility Chart New Genesis Touch monitors come with the latest software installed. Monitors with a serial number beginning with A2 must upgrade to at least Genesis Touch v3.6.3 and Android v5.1 to maintain full compatibility with all peripherals. Monitors with serial numbers beginning with A1 may upgrade to v3.2.5.
  • Page 50 LifeStream Web Features In addition to improving peripheral compatibility by installing regular Genesis Touch updates, upgrading to Genesis Touch v3.7 is required to utilize all features designed to work with LifeStream’s Web interface exclusively. A separate LifeStream Web license is also required. Additional terms and conditions may apply.
  • Page 51 Scales The following optional scales are available for use with the Genesis Touch monitor: If the scale is a: It looks like this: Manufacturer Information: HomMed Scale Contact Customer Service at 1.888.353.5404 or at www.honeywelllifecare.com A&D 321PBT Scale Contact Customer Service at 1.888.353.5404 or at...
  • Page 52 14.2-17.7in. (36-45cm) *Use of an A&D small blood pressure cuff requires a manual bleed rate adjustment. Contact the manufacturer for information. Cuff size selection and improper bleed rate adjustment may impact the accuracy of NIBP measurements. Genesis Touch - User Manual...
  • Page 53 15.7-21.3in. (40-54cm) *Not for sale in Canada. Welch Allyn RPM-BP100 NIBP (1500 Series) Welch Allyn RPM-BP100 Cuff Size Diameter Standard Wide 8.7-16.5in. (22-42cm) (included) Refer to the manufacturer’s user manuals and instructions for more infor- mation. Genesis Touch - User Manual...
  • Page 54 Pulse Oximeter (SpO2) Three wireless pulse oximeters are compatible with the Genesis Touch monitor: If the Sp02 It looks like this: Manufacturer Information: device is a: Nonin Onyx® II 9560 Contact Nonin at: Pulse Oximeter 1.800.356.8874 www.nonin.com Contact Life Care Solutions at 1.888.353.5404 or visit www.honeywelllifecare.com...
  • Page 55 Blood Glucose Device The MyGlucoHealth® blood glucose unit is available for use with the Genesis Touch monitor: If you have a: It looks like this: Manufacturer Information: 1. Glucometer Entra Health Systems 2. Test Strip 1-877-458-2646 3. Lancet www.myglucohealth.net 4. Disposable...
  • Page 56 Genesis Touch - User Manual...

  • Page 57: Basic Scheduling

    BASIC SCHEDULING Remote Configuration Retrieval The Genesis Touch can be configured for patient use from LifeStream (recom- mended) as well as from the monitor. When placing a monitor in the home, it is rec- ommended to retrieve a configuration first, before changing any settings on the monitor.

  • Page 58: Weekly Scheduling

    Status menu and check with the patient’s assigned LifeStream clinician. To configure the patient’s overall schedule: 1. From Settings, select General Settings. 2. Enter 4237 and select Forward Genesis Touch - User Manual...
  • Page 59 A check mark will appear in the boxes for scheduled days. 7. Select the Change Time button. The Schedule Time screen appears: 8. Type in the first time of the day at which you will schedule a vital signs acquisition and press the Forward button. Genesis Touch - User Manual...

  • Page 60: Set The Peripherals Schedule

    Back to confirm the schedule. Set the Peripherals Schedule When you pair a peripheral, the Genesis Touch enables a measurement from the peripheral to be selected any time the Vitals Now button is pressed. Readings from the paired peripheral may also be assigned a unique schedule, independently of the overall schedule of when the monitor turns on to collect readings.
  • Page 61 2. Select a row from the list of paired peripherals or patient-entered vital sign measurements. The selected row is highlighted: 3. Select the Edit / Schedule button ( ). A screen appears with the current acquisition schedule on the lower half of the screen: Genesis Touch - User Manual...

  • Page 62: Set The Questions And Reminders Schedules

    Set the Questions and Reminders Schedules Always retrieve a monitor configuration from the Status menu and check with the LifeStream clinician before proceeding to update a schedule from this menu. Genesis Touch - User Manual...
  • Page 63 Backs out to the previous screen. Selecting Questions and Reminders For each patient, you can select questions/reminders and assign the days and number of times per day that they will be asked. To select questions and reminders: Genesis Touch - User Manual...
  • Page 64 If you want education to be provided for a question, you must select the question that has the (with education) associated with it in the listing. Genesis Touch - User Manual...
  • Page 65 ). The question is removed from the list. Schedule the days and times for the highlighted question. Select the Schedule / Edit icon ( A screen similar to the following appears: Go to Editing a Schedule. Genesis Touch - User Manual...
  • Page 66 Custom Questions and Reminders assigned from LifeStream. Schedules remotely programmed from LifeStream may send a new schedule each week to the monitor, which may overwrite any local monitor schedule updates when a configuration is received. Genesis Touch - User Manual...

  • Page 67: Taking Vital Sign Measurements

    Tap Select All and all buttons become highlighted in the Select Vitals menu. Use Select All if taking a reading prior to a scheduled reading time, to activate Smart Scheduled Vitals. Genesis Touch User Manual...

  • Page 68: Taking Blood Oxygen Measurements

    There is no need to charge a pulse oximeter while at a patient site unless a low battery is indicated by the device or LifeStream. Genesis Touch oximeters should NOT be used for continuous monitoring. When a patient is instructed to take their blood oxygen measurements:...
  • Page 69 Consider any previous care notes. • Apply warmth to the hand. • Make sure the sensor makes contact with skin. • Change the sensor to another finger. • Ensure the patient’s finger is completely inserted into the finger sensor. Genesis Touch User Manual...

  • Page 70: Taking Blood Pressure Measurements

    2. With a palm up, the patient should place their hand through the cuff. 3. Position the cuff so that the air hose is off-center, toward the inner side of the arm so that it is in line with the little finger. Genesis Touch User Manual...
  • Page 71 After the START or Power button is pressed, the blood pressure unit lights up, indi- cating it has received power. The cuff begins to inflate, and the Genesis Touch screen shows a message that it is Acquiring data, please wait...

  • Page 72: Taking Weight Measurements

    Bluetooth® devices do not attempt to pair with the blood pressure monitor or any other monitoring equipment. Taking Weight Measurements Different scale types may be used with the Genesis Touch System. In general, all scales operate similarly, as noted below: Genesis Touch User Manual...
  • Page 73 Do NOT step onto or attempt to stand on the edge of the scale. Taking measurements with an A&D Scale A&D scales utilize a different procedure to take a reading, as noted below for each model type: Genesis Touch User Manual...
  • Page 74 When the monitor begins the process of acquiring weight, a screen similar to the following appears: A patient will press the power button on the front of the scale. The Genesis Touch will display a message that it is Acquiring data, please wait...
  • Page 75 At this time, a patient should step off the scale. A screen on the Genesis Touch will continue to indicate that it is Acquiring data, please wait... until the patient steps off of the scale. The scale will also beep continuously, indi- cating that a patient should look at it, and see the notifica- tion to step off the scale.

  • Page 76: Taking Temperature Measurements

    It is recommended to use high-capacity lithium batteries in the adapters. Check the H3 adapters every 30-90 days. To preserve battery life in the blue J&J adapter, make sure it does not remain connected to the glucometer after a patient has com- pleted their vital signs measurements. Genesis Touch User Manual...
  • Page 77 A green light turns on. The Genesis Touch will show that it is Acquiring data..., and the H3 adapter lights will blink. When complete, the Genesis Touch will show the following screens.
  • Page 78 • If an error occurs during transmission you will see the following Genesis Touch screen after about five minutes. The H3 Adapter will also flash a red light five times before powering off: If you need to retake vital signs, users of a Bayer®...

  • Page 79: Manually Entering Vital Signs Measurements

    Make sure patients enter information accurately, as displayed directly from their device. The Genesis Touch will tell patients when they have successfully entered vitals. Take note of the images below, •...
  • Page 80 The screen will advance to the next question, depending on the survey type scheduled, once a patient taps an answer: Genesis Touch User Manual...
  • Page 81 This screen will remain visible until a transmission is successfully made. If there is a Transmission Error indicated, the screen will time out after 10 minutes. Consider a better placement for the Genesis Touch (near an exterior window) or connect the device to a Wi-Fi connection if available. Contact Customer Service for assistance.

  • Page 82: Watching Assigned Video Education

    Watching Assigned Video Education If Video Education has been assigned, a red notification box will display on the Vitals Now / Home screen of the Genesis Touch monitor, as indicated below. 1. Tap the Education button to continue: 2. Tap the title of an assigned video education topic: 3.

  • Page 83: Clinical Procedures And Telehealth Tools

    Clinical Procedures and Telehealth Tools These instructions have been provided as an example to help take vital sign mea- surements with the Genesis Touch. Consult all manufacturer documentation and refer to your organization policies and procedures for more detailed information.
  • Page 84 Genesis Touch User Manual...

  • Page 85: General And Advanced Settings

    No to this question. Setting Up Language and Units The Genesis Touch may be programmed to speak in U.S. English, U.K. English, Canadian-French or Spanish. Additionally, the monitor can use either American Standard units or Metric units.

  • Page 86: Enabling Device Capabilities

    After you exit the Locale menu, navigate to General Settings and select the Device menu (Dispositif in French, and Dispositivo in Spanish). Enabling Device Capabilities From the General Settings screen, tap the Device button You will see the three menu options: Genesis Touch - User Manual...
  • Page 87 Setting the Vitals Collection Notification Volume The Genesis Touch allows you to set the volume for the spoken vital collection noti- fication. This is useful to ensure the volume will always be at a set level if patients are prone to adjusting the volume of their monitor.

  • Page 88: Download Genesis Touch Updates

    Android™ OS powering the tablet. Both software products may be eligible for upgrades, as described on this page. Genesis Touch Monitoring Software Upgrades A new Genesis Touch monitor is shipped with the latest version of Genesis Touch software installed. Genesis Touch - User Manual...
  • Page 89 Follow all directions in the upgrade instructions to continue with your installation. 5. In the Genesis Touch installation window that appears, select All and tap Install to continue. 6. If a popup appears asking if you would like to regularly check device activity for security problems, select Decline to continue.
  • Page 90 If this continues to happen, move your Genesis Touch to a location by a window, a higher floor, or near an exterior wall if possible. Ensure your tablet is plugged into a power source with the charger that came with your tablet.

  • Page 91: Communicating With Lifestream

    Press the Return button to dismiss a popup if you are unable to defer the notice. Upgrade eligibility for Genesis Touch or Android™ operating system software upgrades are communicated via email. If you are new to your telehealth program, or have not received an email from Life Care Solutions, please contact customer service to be added to our database.
  • Page 92 Retrieve Configuration The Genesis Touch can be configured for patient use from LifeStream (recom- mended) as well as from the monitor. When placing a monitor in the home, we rec- ommend that you retrieve a configuration first, before changing any settings on the monitor.

  • Page 93: Advanced Settings

    3. When the Enter Password screen appears, enter 4237 and select the Forward button. 4. The Advanced Settings menu appears, with a few additional menu options related to Video Education, following the Genesis Touch v3.7 software update: Genesis Touch - User Manual...

  • Page 94: Enabling / Disabling All Education

    / Home Screen, allowing users to select from Scheduled Education or All Education. Enabling / Disabling All Video Education Genesis Touch v3.7 may also be configured to replay All Video Education, enabling patients to browse and view any video education in the library offered by The Well- ness Network, regardless of whether or not video education has been assigned.

  • Page 95: Downloading The Video Education Content Library

    Below this menu item, text will confirm that you are currently connected to a Wi-Fi connection. If you are not, press skip to the section before proceeding. 2. Genesis Touch will check for the latest content, and will begin to download all content. You will see a screen similar to the following: 3.

  • Page 96: Connecting To A Wi-Fi Network

    Genesis Touch. Once you have set up a Wi-Fi network in the Genesis Touch, the login and password will be saved, and the monitor will attempt to connect to this network whenever it is in range.

  • Page 97: Disabling A Network Connection

    Wireless Internet (Wi-Fi) settings are unique to each network connection, and are remembered. This data may need to be cleared and re-entered before and after every Genesis Touch monitor assignment. To remove an existing Wi-Fi network connection: Genesis Touch - User Manual...

  • Page 98: Verifying Communication Settings

    The PIN number is in the Transmit Menu, Pin Number sub-menu and requires a password to view. Your organization has been assigned a unique 7-digit PIN num- ber that identifies your mailbox within LifeStream. Each deployed Genesis Touch monitor transmits its patient data to this mailbox and LifeStream checks this address to retrieve the data.

  • Page 99: Setting Date And Time

    However, there may be situations for which the monitor may need to be adjusted. Note: The Genesis Touch does not utilize a 24-hour time format on patient-facing menus. To set the time, from the Advanced Menu: 1.

  • Page 100: Enabling Video Visits

    Otherwise, time zone settings must be re-adjusted when a monitor is reassigned. 5. Select the Return button to go back Enabling Video Visits To configure the Genesis Touch to display the Video Visit button on the home screen of the monitor, from the Advanced Menu: 1. Select Video.
  • Page 101 Phone button. Note: Genesis Touch monitors must be upgraded to version 3.6 of Genesis Touch software, with Android 5.1 or higher. For monitors with a serial number beginning with A3, it is also recommended to fully upgrade to the Android 7.1.1 Operating System, as...
  • Page 102 Genesis Touch - User Manual...

  • Page 103: Maintenance And Troubleshooting

    If you have a monitor with a serial number beginning with A0, you are not eligible for software upgrades, and many new features discussed in this section. Refer to your original user manual: P4820EN.02 Genesis Touch User Manual. This manual is provided online under the title of Past Manuals, at the manuals website above.

  • Page 104: Resolving Monitor Power / Black Screen Questions

    Reconnect the remaining short USB cable to the monitor and power adapter plugged into the outlet. Turn the Genesis Touch off. If the battery is low, charge to 10- 15% battery before turning the Genesis Touch back on. If you are unable to charge the Genesis Touch, contact Customer Service.

  • Page 105: Maintenance

    Genesis Touch Tablet Monitor Consult the manufacturer user manuals for maintenance and cleaning directions on all peripheral devices used with the Genesis Touch. This section provides instructions for routine maintenance. Follow the instructions and safety information carefully. Failure to do so may void your warranty.
  • Page 106 Clorox Healthcare® Hydrogen Peroxide Cleaner Disinfectant Wipes Benzyl alcohol All product names, trademarks, logos and brands cited in this section, are property of their respective owners. All company, product and service names used in this document are for identification purposes only. Genesis Touch - User Manual...

  • Page 107: Troubleshooting

    3. A screen similar to the following appears with a check mark in the box to indicate that allow exit during vital signs collection is enabled: 4. Disable this feature and uncheck this box prior to returning the monitor to patients. Genesis Touch - User Manual...
  • Page 108 Accessing the Android™ Settings Menu As advised by customer service, users may need to access the Android™ settings menu from the Genesis Touch application. To do so: 1. Navigate to the Advanced Settings menu. Enter 4237 as a password and select Forward.
  • Page 109 Manually Checking for an Android Update As requested by customer service, or if you have a Genesis Touch monitor, with a serial number beginning with A3, follow these instructions to perform a manual Android Operating System update. 1. Access the Android™ Settings menu, following directions on the previous page.
  • Page 110 Global from the pop-up menu that appears. Note: If you intend to use the Genesis Touch for a Video Visit: Tap the Access Point Names option. Verizon Internet will appear, with a description beneath it as: VZWINTERNET: If your monitor is licensed for Video Visits and this does not appear, tap the Verizon Internet entry, and tap APN in the next menu that appears.
  • Page 111 Access the Android Settings menu, by swiping downward from the top of the moni- tor twice from a Genesis Touch settings menu. From the Android Settings menu: 1. Swipe up on the left side of the Settings menu until the Language and Input menu appears.
  • Page 112 (although this overwrites only the monitor settings that are also manually set). When the Internet indicator is disconnected, this button will also be gray, indicating a connection to LifeStream is not available. Genesis Touch - User Manual...
  • Page 113 Check that the monitor serial number begins with A2 or A3. times; And/or the monitor exhibits odd Access the Genesis Touch manuals website. Select the link behavior when speech is utilized on to upgrade, select your monitor type and download upgrade the Genesis Touch? instructions.
  • Page 114 May I configure a 24-hour clock for The Genesis Touch is programmed to use a 12-hour clock on patients to use? patient-facing interfaces. It is recommended to always use automatic Date & Time Settings, unless a 24-hour clock is necessary by the clinician setting up the Genesis Touch.
  • Page 115 For help with peripheral medical devices, always consult the manufac- turer user manual that is provided with your order. One is available from our customer portal for your convenience. Contact the manufacturer for more information. Genesis Touch - User Manual...
  • Page 116 Do not take a measurement with the device before it has been paired, or after it has been unpaired. If a device is unable to pair with the Genesis Touch, or the transmission error symbol appears on the device (shown here) remove batteries from the peripheral device and reinsert them.
  • Page 117 H3 process. System Adapter. My monitor stand is not the same as As of 2016, newer orders of the Genesis Touch utilize a the monitor stand pictured in my larger black Ape Case® stand for improved stability. To open manual? the stand, hold it above a surface in your hands.
  • Page 118 Verify a reading can be obtained. If the scale still does not seem to work, contact customer service and mention that you have attempted the steps above. Genesis Touch - User Manual...

  • Page 119: Questions List

    (3.2.1, 3.4, etc.). Custom Questions and Reminders may also be scheduled from the LifeStream Web interface, for compatible Genesis Touch monitors upgraded to v3.7 or higher. For all other Genesis Touch monitors: If you have a monitor with a serial number beginning with A0, you are not eligible to utilize all education and questions listed here.

  • Page 120: Standard Questions List

    You may also choose to browse the list of all available questions numerically by selecting Numeric Listing, from the Questions Window in Genesis Touch. This lists all available questions in order. Standard Questions List Questions 1-96 are provided as a standard library in LifeStream, supporting gen- eration of an Alert Status in the LifeStream clinical dashboard, whenever a Yes answer is received.
  • Page 121 A decrease in activity may be a sign of a change in your health. If you can't do your normal Yes: activity, have a hard time breathing, or develop a new cough, contact your health care provider. 54. Are you having difficulty taking any of your medications? (With Education) Genesis Touch - User Manual...
  • Page 122 Did you adjust your medications based on your blood sugar results in the past day? Have you not been able to take your blood sugar readings as prescribed? Are you feeling stressed about having or managing your diabetes? Genesis Touch - User Manual...
  • Page 123 306 Have you and a home health provider from this agency talk about pain? 307 When you first started getting home health care from this agency, did someone from the agency tell you what care and services you would get? Genesis Touch - User Manual...

  • Page 124: Reminders List

    Be sure you know your symptoms of high blood sugar. It's time to schedule a mammogram. It's time to schedule your annual physical. Congratulations, you've been following your diet. Keep up the good work! Well done, you've been controlling your blood sugar! Genesis Touch - User Manual...

  • Page 125: Multi-Level Questions List

    Question number 500, about physical pain; and question number 400-409, from the Patient Health Questionnaire, should only be assigned from the LifeStream Web interface, to a fully upgraded Genesis Touch monitor supporting this feature. Organizations without LifeStream Web should not assign these questions manually, since they are not compatible with LifeStream’s Windows application...
  • Page 126 Genesis Touch - User Manual...
  • Page 127 Index 77, 91, 92 DATE UMERICS ATE BUTTON HOUR CLOCK ELETE BUTTON HOUR CLOCK ISCONNECTED ISPLAY IDEO UTTON OWNLOAD ENESIS OUCH PDATES A&D B LOOD RESSURE NIT WILL NOT PAIR BOUT POWER ADAPTER ALENDAR ACCEPTABLE RANGE CHEDULE BUTTON CQUISITION CHEDULE DUCATION DVANCED CHEDULE...
  • Page 128 ITALS SETTING GENERAL FEATURES 8, 89 ETWORK ETTING THE EADING CHEDULE NETWORK ETTINGS ETWORKS ETTINGS MENU AIRING ROCEDURE ETTINGS SCREEN NIBP 46 HIPPING OT ELIGIBLE FOR SOFTWARE UPGRADES SMALL CUFF UMERIC ISTING SOFTWARE VERSION NUMBER PANISH OLDER DOCUMENT REVISION 79, 99 POKEN ITALS 3, 30...
  • Page 129 ’ N THIS ELEASE 8, 88, 90, 104, 105 I PASSWORD DUCATION FACES P 73, 2 AKER ATING CALE...
  • Page 132 For more information: www.honeywelllifecare.com © 2018 Resideo Technologies, Inc. Life Care Solutions The Honeywell trademark is used 3400 Intertech Drive, Suite 200 P4920EN.09 under license from Honeywell E18-0124 International Inc. Brookfield, WI 53045 15 Dec 2018...

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