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Panasonic KX-TDA0480 Getting Started

Panasonic KX-TDA0480 Getting Started

4-channel voip gateway card
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4-Channel VoIP Gateway Card
Getting Started
KX-TDA0480
Model No.
Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA0480.
Please read this manual carefully before using this product and save this manual for future use.
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  • Page 1 4-Channel VoIP Gateway Card Getting Started KX-TDA0480 Model No. Thank you for purchasing the Panasonic 4-Channel VoIP Gateway Card, KX-TDA0480. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: Table Of Contents

    Table of Contents Overview ..................5 Example Network Diagram ..................6 Network Devices and Numbering Plan..............7 1.2.1 Network Application....................8 1.2.2 Numbering Plan Example ..................8 1.2.3 Numbering Plan Summary ..................12 Physical Installation ..............13 Installation ......................14 2.1.1 Names and Locations....................
  • Page 3 A3.3 Priority Control ......................46 A3.4 Recovery Delay and Jitter Buffer ................46 A3.5 Internet, Intranet, and Virtual Private Networks (VPN) ..........46 Getting Started...
  • Page 4 Getting Started...

  • Page 5: Overview

    Section 1 Overview Panasonic Hybrid IP-PBX with VoIP Gateway Card will allow organisations to route both voice and fax communications over digital data networks. The VoIP Gateway Card, designed to be easily integrated into existing LAN/WAN environments, seamlessly bridges Public Switched Telephone...

  • Page 6: Example Network Diagram

    1.1 Example Network Diagram Example Network Diagram The following diagram illustrates a simple VoIP network connecting Hybrid IP-PBXs at 2 different locations. The VoIP Gateway Card converts outgoing voice or fax signals into IP data packets for transmission. On the incoming side, it reverses this process and translates the packets back into appropriate voice or fax signals.

  • Page 7: Network Devices And Numbering Plan

    1.2 Network Devices and Numbering Plan Network Devices and Numbering Plan Once the installation of VoIP Gateway Cards begins, network configuration information needs to be on-hand. Referring to this example diagram, consult your network administrator to obtain necessary information to configure your own network. Extn.

  • Page 8: Network Application

    1.2 Network Devices and Numbering Plan 1.2.1 Network Application QSIG Line Service Interface QSIG line service allows PBX to support communications with other company members in a private network where the PBX is included. Implementation of VoIP Gateway Cards provides a VoIP interface to employ QSIG line service between Hybrid IP-PBXs at different locations by using IP network instead of conventional telephone networks.
  • Page 9 1.2 Network Devices and Numbering Plan IP Addressing Information IP addressing information is typically supplied by a network administrator. Consult your network administrator for specific values. Los Angels Chicago Description Office Office The unit IP address identifies the location of Unit IP each unit in the network during VoIP 200.45.11.35 199.176.64.41...
  • Page 10 1.2 Network Devices and Numbering Plan Dialling Examples The VoIP network allows you to access the PBX at one location from another to establish: (1) an extension call, or (2) an outside call through local PSTN as if you are calling from the same area.
  • Page 11 1.2 Network Devices and Numbering Plan PBX Connection Information PBX connection information is created by combining IP Addressing Information and PBX Numbering Information. According to the sample below, create your own PBX connection information. • Terminal Number: The number composed of the Los Angels extensions PBX Office Code followed by the first digit from the Terminal No.

  • Page 12: Numbering Plan Summary

    1.2 Network Devices and Numbering Plan 1.2.3 Numbering Plan Summary Reproduce and write down your network information in the space provided below for each unit in the network. Consult your network administrators to fill in the shaded entries. Extension Number: G3 Fax Extension Number: Local Telephone: PSTN...

  • Page 13: Physical Installation

    Section 2 Physical Installation Getting Started...

  • Page 14: Installation

    2.1 Installation Installation 2.1.1 Names and Locations LEDs 10BASE-T/LAN Port RS-232C Port 2.1.2 DIP Switch Settings The default DIP Switch settings are as illustrated below. Confirm that all switches are in the default positions before installing the VoIP Gateway Card (the other settings are for factory diagnostic purposes only).

  • Page 15: Installing The Voip Gateway Card To The Hybrid Ip-Pbx

    2.1 Installation 2.1.3 Installing the VoIP Gateway Card to the Hybrid IP-PBX The VoIP Gateway Card occupies the space of 2 free slots of the Hybrid IP-PBX. 1. Insert the card along the guide rails. Guide Rail 2. Holding the card as shown on the left, push the Back Board release lever in the direction of the arrow so that the card is made to engage with the connector...

  • Page 16: Indication Light (Led)

    2.1 Installation 2.1.4 Indication Light (LED) When the VoIP Gateway Card is connected to the LAN with a 10BASE-T cable (see "2.2.2 10BASE-T Cable Connection"), each LED should show the status identified in bold-faced letters under normal operation. CARD Green/Red Off: Power off STATUS Green On: Normal (all ports are idle) Green Flash (60 times per minute): Normal (a...

  • Page 17: Cable Connection

    2.2 Cable Connection Cable Connection 2.2.1 RS-232C Cable Connection To initialise a newly installed VoIP Gateway Card using the Maintenance Console Software (see "3.2 Creating New Group and Gateway"), connect a PC or terminal directly to the card using an RS-232C (cross) cable with DB9 female to DB9 female connectors. Turn the PC power OFF.

  • Page 18: 10Base-T Cable Connection

    2.2 Cable Connection 2.2.2 10BASE-T Cable Connection Use a standard 10BASE-T cable with an RJ45 connector to interconnect the VoIP Gateway Card with a network device. Connect the RJ45 connector into the 10BASE-T/LAN port on the VoIP Gateway Card's front panel. Connect the other end of the cable to the remote LAN equipment.

  • Page 19: Logical Installation (Maintenance Console Software)

    Section 3 Logical Installation (Maintenance Console Software) This section describes the logical installation process involving the following operations: (1) create New Groups and Gateway Units, (2) configure common DNS Data, (3) configure unit-specific Office Data, (4) transfer configuration files and reboot the units, and (5) synchronise time and date of the units.

  • Page 20: The Maintenance Console Software (Mcs)

    3.1 The Maintenance Console Software (MCS) The Maintenance Console Software (MCS) MCS provides easy-to-use installation and management of the VoIP Gateway Card. This section describes the procedures to install and configure the VoIP Gateway Card for basic use. Through direct RS-232C connection to the unit, initialise each unit with new IP addressing when installing the VoIP Gateway Card for the first time.

  • Page 21: Starting Mcs And Logging In

    3.1 The Maintenance Console Software (MCS) 3.1.2 Starting MCS and Logging In 1. Double-click the "IVG MCS" icon. Initial screen appears. Type mcs (default password). Click [OK]. To change the default password, see "3.1.5 Changing the Password". 3.1.3 MCS Main Directory Window Unit Field Description and Sort Control Title Bar Menu Bar...
  • Page 22 3.1 The Maintenance Console Software (MCS) 1. Click "Tools" "Options" from the menu bar. In the "Serial port" list, click the COM port of the PC that is used to connect the PC and the VoIP Gateway Card. Click [OK]. Getting Started...

  • Page 23: Changing The Password

    3.1 The Maintenance Console Software (MCS) 3.1.5 Changing the Password To change the default log-in password to the MCS, follow the procedure below. 1. Select "Tools" "Options" from the menu bar. Click the "Password" tab. Type the Current password. Type the New password. Type the new password again to confirm.

  • Page 24: Creating New Group And Gateway

    3.2 Creating New Group and Gateway Creating New Group and Gateway When first setting up a VoIP network, a Unit Group must first be created. Once a new Unit Group has been created, New Gateways can be added to the group. Refer to the following steps and examples given in "1.2 Network Devices and Numbering Plan"...
  • Page 25 3.2 Creating New Group and Gateway 2. Setup Wizard (1/6): Type the Name of the Gateway. Click "BV1250GW" in the "Unit" list, "V1.62" in the "Version" list, and "BRIT- QSIG" in the "Interface" list. Note: Do not select any other value than above.
  • Page 26 3.2 Creating New Group and Gateway 6. Setup Wizard (5/6): Do one of the following: • Click the "Use Default Password" check box to accept the default User Level Password ("user"). • Clear the "Use Default Password" check box, then type and confirm the new password to change the default password.

  • Page 27: Configuring Domain Name System (Dns) Data

    3.3 Configuring Domain Name System (DNS) Data Configuring Domain Name System (DNS) Data The function of a DNS in a VoIP network is to provide telephone number-to-IP Address translations . The VoIP Gateway Card has internal DNS capabilities that can contain a maximum of 511 units in the network.
  • Page 28 3.3 Configuring Domain Name System (DNS) Data Los Angels extension is now configured. Repeat steps 1 to 3 to configure all DNS data. Click [Save]. The MCS creates a file containing DNS data for entire network ("DNSBIN.DAT") in the Ccons12\Data subdirectory. Getting Started...

  • Page 29: Configuring Office Data

    3.4 Configuring Office Data Configuring Office Data Once a gateway unit is created, the MCS produces a configuration file (OFDD.VHO) containing the Office Data for the unit. Office Data is a generic term for configuration data set and stored in each unit. Configure the Office Data for each unit, so that they will operate properly in the network.
  • Page 30 3.4 Configuring Office Data Setting Trunk Data* Click the "Trunk Data" tab. Click the "Port Number" to be configured. In the "Length of Call Reference" list, click "1". In the "Interface Type" list, click "Basic Interface". Repeat the steps b to d for the other port. Setting Hunt Pattern* Click the "Hunt pattern"...
  • Page 31 However, for simplicity, the example above provides the general setting that involves only 1 trunk group and 1 Hunt Pattern for both IP Gateway Ports. To configure the following parameters, refer to "4.9.1 Configure Gateway Units (KX-TDA0480)" in the VoIP Gateway Card Installation Manual.

  • Page 32: Transferring Data To The Units

    3.5 Transferring Data to the Units Transferring Data to the Units After finishing configuring DNS and Office Data, follow the procedure below to transfer the data to each unit over the network. 3.5.1 Transferring Data To transfer the data, make sure that: •...

  • Page 33: Synchronising Time And Date Of The Units

    3.6 Synchronising Time and Date of the Units Synchronising Time and Date of the Units Loss of clock synchronisation of the unit will produce alarm indications under 2 conditions: (1) when the VoIP Gateway Card is newly installed to the Hybrid IP-PBX, or (2) when it has been disconnected from a power source for more than two months, causing the battery discharge.
  • Page 34 3.6 Synchronising Time and Date of the Units Getting Started...

  • Page 35: Programming The Hybrid Ip-Pbx

    Section 4 Programming the Hybrid IP-PBX Getting Started...

  • Page 36: Pc Programming

    4.1 PC Programming PC Programming For successful operation of VoIP network using the VoIP Gateway Card as a QSIG line service interface, follow the procedure below to program the Hybrid IP-PBX at each location in the network. For detailed discussion of related features, refer to the Hybrid IP-PBX Features Guide.
  • Page 37 4.1 PC Programming Note In the case that you set either one of the IP Gateway ports (1 or 2) to out of service (OUS) at the Hybrid IP-PBX, also set the corresponding port of the VoIP Gateway Card to out of service.
  • Page 38 4.1 PC Programming Double-click "Configuration". Double-click "Slot". Click status of the VoIP Gateway Card. Set the status to "OUS". Click the slot number. In the "Value" list, click "Overlap" or "En- block" (default). Click [OK]. Click status of the VoIP Gateway Card. Set the status to "INS".

  • Page 39: A Additional Information

    Appendix A Additional Information Getting Started...

  • Page 40: Numbering Plan Example Alternative

    A1 Numbering Plan Example Alternative Numbering Plan Example Alternative A1.1 Extension Number Method This section provides the numbering plan example using the Extension Number method, as supplementary information to the PBX Office Code method discussed in "1.2.2 Numbering Plan Example". IP Addressing Information IP addressing information is typically supplied by a network administrator.
  • Page 41 A1 Numbering Plan Example Alternative Dialling Examples The VoIP network allows you to access the PBX at one location from another to establish an extension call. Calling from Los Angels to Chicago To extension 301 via IP network extension no. Dial 301.
  • Page 42 A1 Numbering Plan Example Alternative Los Angels PBX Chicago PBX Extensions FAX Extensions Extensions FAX Extensions Unit IP 200.45.11.35 199.176.64.41 Address Getting Started...

  • Page 43: A2 Firewalls

    A2 Firewalls Firewalls A2.1 Firewalls It is generally preferable that a IP Gateway network installation be connected with the IP network outside of any existing firewall installation. When for practical or policy reasons an installation must be routed through a firewall, some performance degradation may occur. IP Network Router External IP address...
  • Page 44 A2 Firewalls Item No. Type of Port No. TCP/UDP Priority Control Communication Assignment (Recommended) ISDN Service 5003 Priority SNMP Normal 5012, 5013, 5014, Priority 5015 FTP for data Normal 5012, 5013, 5014, Priority 5015 SMTP Normal Note To confirm these settings, the "TEST-PORT" command will be useful (refer to "Item 8-8: TEST PORT"...

  • Page 45: A3 Optimising Performance

    Voice level too low: Increase gain by decreasing PAD level. Voice loud/distorted: Decrease gain by increasing PAD level. Excessive background noise: Decrease gain by increasing PAD level. To configure, refer to "4.9.1 Configure Gateway Units (KX-TDA0480)" in the VoIP Gateway Card Installation Manual. A3.2...
  • Page 46 Some routers permit the configuration of priority control features. This allows the router to be configured to give higher priority to packets with high priority flags. The priority control feature should be used when available. To configure, refer to "4.9.1 Configure Gateway Units (KX-TDA0480)" in the VoIP Gateway Card Installation Manual. A3.4...
  • Page 47 A3 Optimising Performance When implementing a VoIP network, care must be taken when assessing bandwidth requirements. The VoIP Gateway Card uses 12 kbps per call when in use by default. Serialisation delays to the WAN are lower when higher bandwidths are used. When using the Internet/VPN, the ISP plays an important role in reducing the variable delay in the WAN.
  • Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC.

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