Motorola SB1 Integrator Manual

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Summary of Contents for Motorola SB1

  • Page 1 SMART BADGE INTEGRATOR GUIDE...
  • Page 3 SB1 INTEGRATOR GUIDE 72E-164712-01 Rev. A December 2012...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.
  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description -01 Rev. A 12/21/12 Initial Release.
  • Page 6 SB1 Integrator Guide...
  • Page 7: Table Of Contents

    Resetting the SB1 .......................... 1-4 Start Up ............................1-4 Advanced Settings ......................... 1-5 Set Date and Time ........................1-6 Powering Off the SB1 ......................1-7 Restore Factory Defaults ......................1-8 Introduction ............................ 2-1 Single Slot Charging Cradle ......................2-3 Setup ............................2-3 Charging ..........................
  • Page 8 Guidelines for Using MSP with Fusion ..................3-18 Persistence Differences Between Fusion X2 and Previous Versions of Fusion ...... 3-18 Introduction ............................ 4-1 Requirements ..........................4-1 MSP 4.2 Supplement for SB1 Kit ....................4-1 Installation ..........................4-2 Template Files ......................... 4-2 Key SB1 Differences ........................4-2 MSP Packages ..........................
  • Page 9 Well-known WLAN ......................4-23 On-going MSP Management ......................4-25 Reboot Deployment Steps ....................... 4-25 Send Jobs Only When SB1 is in Cradle .................. 4-25 Customizing the UpdateInProgress Package ................4-25 How to Protect an Update Using UpdateInProgress ..............4-26 Performing OS Updates from MSP ..................4-27 Pushing an MSP Agent Update ....................
  • Page 10 Appendix B: Step By Step WLAN Setup Example Introduction ............................ B-1 Procedure ............................B-1 Appendix C: Specifications SB1 and Accessory Technical Specifications ................C-1 Bar Code Reader Decode Zones ..................... C-2 Accessory Specifications ....................... C-4 Single Slot Charging Cradle ..................... C-4 Ten Slot Charge Only Cradle ....................
  • Page 11: About This Guide

    Screens and windows pictured in this guide are samples and may differ from actual screens. NOTE Documentation Set The documentation set for the SB1 is divided into guides that provide information for specific user needs. SB1 Regulatory Guide - provides regulatory information for the SB1. •...
  • Page 12: Chapter Descriptions

    Touch Software Version. The Software Version screen lists the RhoElements and SB1 Shell versions. Chapter Descriptions Topics covered in this guide are as follows: - explains how to install and charge batteries and start the SB1 for the first time. • Chapter 1, Initial Setup provide setup information for the SB1 accessories.
  • Page 13: Related Documents And Software

    Software type and version number • Motorola Solutions responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your equipment for servicing and will be given specific directions.
  • Page 14 SB1 Integrator Guide...
  • Page 15: Unpacking The Sb1

    CHAPTER 1 INITIAL SETUP This chapter provides information for setting up the SB1 for the first time and configuring the SB1. Unpacking the SB1 Carefully remove all protective material from around the SB1 and save the shipping container for later storage and shipping.
  • Page 16: Charging The Sb1

    Figure 1-2 NOTE If the battery is at a very low level due to the SB1 being left out overnight or stored for long periods, the SB1 might not power up immediately but the LED blinks. When the SB1 is placed in the charging cradle, it might not fully power up right away.
  • Page 17 1 - 3 Calibration Screen Figure 1-3 Leave the SB1 in the cradle until it is fully charged. The LED indicates the SB1 battery charging status. The battery fully charges in approximately four hours. See for charging status indications. Table 1-1 on page 1-3 When the LED lights green remove the SB1 from the cradle.
  • Page 18: Resetting The Sb1

    Home and Scan buttons for five seconds. When the SB1 beeps release the buttons and then it resets. Start Up After the SB1 boots up for the first time the Home screen displays. Refer to the SB1 User Guide for information on using the Home screen.
  • Page 19: Advanced Settings

    • Chapter 3, Wireless Settings instructions. FTP Client - use to copy files to the SB1 using a local ftp connection. Refer. to the SB1 User Guide • Advanced Settings To access the advanced settings: Press the Home button to access the Home screen.
  • Page 20: Set Date And Time

    Wireless Settings - use to setup the SB1 to connect to a WLAN. See • Chapter 3, Wireless Settings detailed instructions. Set Date and Time - Use to set the time and date on the SB1. • Power Off Device - Use to turn off the SB1. •...
  • Page 21: Powering Off The Sb1

    Touch a time zone option. Touch Touch OK to confirm and return to the Advanced Settings screen. Powering Off the SB1 Power off the SB1 when not using for long periods of time. Press the Home button. Touch . The Settings screen appears.
  • Page 22: Restore Factory Defaults

    SB1 Integrator Guide Regulatory Information Screen Figure 1-14 To turn the SB1 back on, place the SB1 into a cradle. Restore Factory Defaults Restoring factory defaults deletes the user database information. All files installed in the userDrive folder are maintained. To return the SB1 to the factory default settings: Press the Home button.
  • Page 23: Introduction

    CHAPTER 2 ACCESSORIES Introduction This chapter provides information for setting up various SB1 accessories. lists the SB1 accessories. Table 2-1 SB1 Accessories Table 2-1 Accessory Part Number Description Cradles Single Slot Charging Cradle CRDSB1X-1000CR Charges the battery within the SB1.
  • Page 24 Provides speaker for Push-To-Talk functionality. Single pack and 10-pack. KT-SB1X-SKADP-10R Developer Back Housing Kit KT-SB1X-DEVLP-01R Includes an SB1 back housing with a USB port, screw driver, six screws and a USB Cable. Allows developers to copy files to the user accessible folder. Speaker Headset 21-SB1X-HDSET-10R Provides audio for hands-free PTT conversations.
  • Page 25: Single Slot Charging Cradle

    To charge the SB1: If attached, remove SB1 from the lanyard. Place the SB1 into the slot with the Scan button facing up. The LED Indicator indicates the SB1 battery charging status. The battery charges in less than four hours. See for charging status indications.
  • Page 26 When charging is complete, remove the SB1 from the cradle. LED Charging Status Indicators Table 2-2 Indication SB1 is not placed correctly in the cradle or the cradle is not powered. Slow Blinking Amber SB1 is charging. Solid Green Charging complete.
  • Page 27: Ten Slot Charging Cradle

    CAUTION Battery Safety Guidelines on page 5-1. The Ten Slot Charging cradle provides power for operating and charging up to ten SB1 devices. Setup To setup the Ten Slot Charging cradle: Connect the power plug of the power supply to the Power Input port on the cradle.
  • Page 28 2 - 6 SB1 Integrator Guide The SB1 Charge LED Indicator indicates the SB1 battery charging status. The battery charges in approximately four hours. See for charging status indications. Table 2-2 on page 2-4 Charge LED Indicator (amber) Ten Slot Charging Cradle...
  • Page 29: Mounting Bracket

    Accessories 2 - 7 Mounting Bracket Use the mounting bracket to mount the Ten Slot Charge Only cradle to a wall or 19 inch rack. Setup To set up the Ten Slot Charge Only Cradle: Remove the backing from the black rubber pad and place onto the back of the Ten Slot Charging Cradle as shown.
  • Page 30 2 - 8 SB1 Integrator Guide Cable Routing Figure 2-6 Plug the power plug into the power port on the cradle. Snap the ferrite into the mounting slot. Place the four mounting bracket tabs into the slots on the cradle.
  • Page 31 Accessories 2 - 9 Align Tab with Cradle Figure 2-7 Slide the mounting bracket up until the tabs enter the slots. Secure the mounting bracket to the cradle using the two supplied screws. Torque to 20 kgf-cm(1.45 bf-ft). Secure Mounting Bracket to Ten Slot Charge Only Cradle Figure 2-8...
  • Page 32: Wall Mounting

    2 - 10 SB1 Integrator Guide Wall Mounting To mount the Ten Slot Charge Only Cradle and Mounting Bracket to a wall: Use mounting hardware (screws and/or anchors) appropriate for the type of wall mounting the bracket CAUTION onto. The Mount Bracket mounting slots dimensions are 5 mm (0.2 in.). Fasteners must be able to hold a minimum of 4.5 Kg (10 lbs.)
  • Page 33 Accessories 2 - 11 Align the mounting holes on the bracket with the mounting holes on the rack. Secure the bracket to the rack using four screws provided with the rack. Mounting On Rack Figure 2-11...
  • Page 34: Developer Back Housing

    The Developer Back Housing provide USB connection for communication with a host computer. Setup To use the Developer Back Housing, the back housing of the SB1 must be removed and replaced with the Developer Back Housing. The Developer Back Housing Kit contains: Developer Back Housing •...
  • Page 35: Communication

    To connect the SB1 to a host computer: NOTE In order for the host computer to see the SB1 as a drive, Windows XP special file system drivers have to be installed on the host computer. Go to the following Microsoft web site: http://www.microsoft.com/en-us/download/details.aspx?id=19364 to download the drivers.
  • Page 36 On the host computer, open Windows Explorer. The SB1 appears as a hard disk drive in Windows Explorer. On the host computer, open another Windows Explorer window and locate the files to copy to the SB1. Drag the files from the new window to the SB1 folder window.
  • Page 37: Overview

    Wireless Local Area Networks (WLANs) allow the SB1 to communicate wirelessly inside a building. Before using the SB1 on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as infrastructure). The infrastructure and the SB1 must both be properly configured to enable this communication.
  • Page 38: Enable/Disable Wlan Radio

    3 - 2 SB1 Integrator Guide Wireless Status • Wireless Diagnostics • WLAN Enable / Disable • Quick Options • Quit. • Use the up and down arrows to view all options. Enable/Disable WLAN Radio By default, the WLAN radio is on (enabled). To turn off (disabled) the WLAN radio, touch WLAN Enabled.
  • Page 39: Connecting To An Open Network

    Open Network ESSID Figure 3-4 In the ESSID text box, enter the ESSID name for the wireless network. Touch Connect. The SB1 creates a profile with the provided information and connects to the wireless network. Connecting to a Secure Network To connect to a secured network: Touch Simple Setup.
  • Page 40: Profiles

    Touch Import Locally. A confirmation dialog appears. Delete File Confirmation Message Figure 3-6 Touch No to leave the file on the SB1 or Yes to delete the file after it has been imported. Import Notification Message Figure 3-7 Touch OK.
  • Page 41: Wireless Status

    Wireless Settings 3 - 5 Profile Window Figure 3-9 Touch Connect. The Wireless Settings screen displays with the profile name and connection status. Wireless Settings screen Figure 3-10 Wireless Status NOTE The Wireless Status application is not finger friendly. Careful and precise touches are required when selecting options on the screen.
  • Page 42: Signal Strength Window

    3 - 6 SB1 Integrator Guide IPv6 Status – displays IPv6 status and IPv6 related information assigned to the WLAN interface of the • mobile computer. Wireless Log - displays a log of important recent activity, such as authentication, association, and DHCP •...
  • Page 43: Current Profile Window

    The AP signal level in decibels per milliwatt (dBm). Association Count Displays the number of times the SB1 has roamed from one AP to another. AP MAC Address Displays the MAC address of the AP to which the mobile computer is connected.
  • Page 44: Ipv4 Status Window

    3 - 8 SB1 Integrator Guide Current Profile Window Figure 3-13 Current Profile Window Table 3-2 Field Description Profile Name Displays the name of the profile that the mobile computer is currently using to communicate with the AP. ESSID Displays the current profile’s ESSID.
  • Page 45: Ipv6 Status Window

    Wireless Settings 3 - 9 IPv4 Status Fields Table 3-3 Field Description IP Type Displays the IP address assignment method used for the current profile: DHCP or Static. If the IP Type is DHCP, the IP Address and other information shown is obtained from the DHCP server.
  • Page 46 Temporary IPv6 address. For each IPv6 address, it shows the scope (link local/site local/global/unknown) and remaining valid lifetime of the address. Temporary IPv6 Displays the SB1's Temporary IPv6 address assigned to WLAN interface. It displays the Address scope and remaining valid lifetime of the address. Temporary IPv6 addresses are based on random interface identifiers and are generated for public address prefixes that use stateless address auto configuration.
  • Page 47: Wireless Log Window

    To save a Wireless Log: Touch the Save button. The log.txt file is saved in the folder: \UserDrive\Fusion-Data\Export\Logs. Touch OK. for information on copying the log files from the SB1. Developer Back Housing on page 2-12 Clearing the Log To clear the log, touch Clear.
  • Page 48: Versions Window

    3 - 12 SB1 Integrator Guide Versions Window The Versions window displays software, firmware, and hardware version numbers. To open the Versions window, touch Versions in the Wireless Status window. Versions Window Figure 3-18 The window displays Wireless software version numbers as well as application and middleware version •...
  • Page 49: Icmp Ping Window

    Wireless Settings 3 - 13 Wireless Diagnostics Window Figure 3-19 The Wireless Diagnostics window contains the following options. Touch the option to display the option window. ICMP Ping - tests the wireless network connection. • Trace Route - tests a connection at the network layer between the mobile computer and any place on •...
  • Page 50: Graphs

    3 - 14 SB1 Integrator Guide Signal - The current signal strength, measured in dBm, is provided both as a numerical value and as a • histogram. Total Tx - The total number of pings sent is displayed numerically. •...
  • Page 51: Known Aps Window

    Wireless Settings 3 - 15 Trace Route Window Figure 3-23 In the IP drop-down list, enter an IP address or choose one from the drop-down list, or enter a DNS Name and touch Start Test. When starting a test, the trace route attempts to find all routers between the mobile computer and the destination.
  • Page 52: Quick Options

    3 - 16 SB1 Integrator Guide Current Profile Window Table 3-7 Icon Description The AP is the associated access point. The mobile computer is not associated to this AP. Quick Options Use the Quick Options to reset the WLAN radio to the factory defaults and to remove profiles from the list.
  • Page 53: Exit Wireless Settings

    Wireless Settings 3 - 17 Quick Options Window Figure 3-28 Touch Remove 101 WLAN Profile. Confirmation Dialog Box Figure 3-29 Touch OK to remove the 101 profile or Cancel to go back to the Quick Options screen. Exit Wireless Settings To exit the Wireless Settings application touch Quit.
  • Page 54 Fusion in SB1 supports both Infrastructure and Ad-hoc modes of operation. Fusion supports different types of Authentication and Encryption methods. But the Fusion user interface of the SB1 allow user to create only a subset of profiles (Open, WPA Personal (TKIP) and WPA2 Personal (AES)). Other profiles like 802.1x profiles cannot be created from SB1 user interface.
  • Page 55 Table 3-10 Mode Description Optimize for Data The SB1 is tuned for data transfer. U-APSD is disabled in this mode. Optimize for Voice The SB1 is tuned for voice transfer. U-APSD is enabled in this mode. Supported WLAN Options lists the supported Fusion options.
  • Page 56 Auto Time Config - If enabled, Fusion will update the time on the terminal provided a Network Time Protocol server is available and the Symbol/Motorola access point is enabled for this feature. By default, Auto Time Config is enabled. Auto PAC Settings Allow Provisioning - If this is allowed, and no PAC is available, device will allow server to provide one.
  • Page 57: Guidelines For Using Msp With Fusion

    Settings Objects created using a given MSP Settings Class supports as much WLAN functionality as it can based on the version of Fusion and the WLAN hardware present on the SB1. Certain features that can be selected in a Settings Object created via such a MSP Settings Class might not be supported on every device that can accept and process Settings Objects of that MSP Settings Class.
  • Page 58 3 - 22 SB1 Integrator Guide Fusion Settings that are applied persistently, as part of WLAN Settings Object in a bundle, can still be • uninstalled. But since the configuration performed by the WLAN Settings Object is not removed from the Fusion persistence database, such configuration continues to persist across subsequent cold boots.
  • Page 59: Introduction

    MSP 4.2 Server to any SB1 device. The packages in the MSP 4.2 Supplement for SB1 Kit will be pre-loaded into RDT and hence they can be deployed to any SB1 devices without using the MSP 4.2 Supplement for SB1 Kit.
  • Page 60: Installation

    Customers can develop Rho-Based applications and deploy them to the UserDrive folder. Customers can return the behavior of the SB1 Shell to the default state by erasing the content previously deployed to the UserDrive folder. A cold boot is required after UserDrive folder changes at the end of a bundle.
  • Page 61: Msp Packages

    Update Process - Updates to the SB1 should only be performed when the SB1 is in a cradle. Since the • SB1 is not intended to be used when it is in cradle, updates should be safe to perform at any time when it is in the cradle.
  • Page 62 Package Name Source Description MSP Server Configures the SB1 to acquire the date, time and time zone DateAndTime from a server. The package is recommended if MSP is the Mobile Device Management (MDM). Consult the MDM documentation.The SB1 data and time can also be set using the...
  • Page 63: Available For Use

    Package is used during staging of the SB1. Package can be used when MSP is managing the SB1. Usable on the SB1 lists standard MSP packages that can be used on the SB1 but with certain caveats. Table 4-3 Packages for Use on the SB1 with Caveats...
  • Page 64: Discouraged From Being Used

    Package is used during staging of the SB1. Package can be used when MSP is managing the SB1. Discouraged from Being Used lists the MSP packages that are discouraged from being used on the SB1. Table 4-4 Packages Discouraged from Use...
  • Page 65: Not Supported On The Sb1

    Motorola Solutions for use on many Motorola Solutions devices. The Motorola SSL VPN has not been tested and certified for use on the SB1 and it is considered unsupported and the use of this feature should not be attempted on the SB1.
  • Page 66: Unlicensed Features

    Certain MSP features are subject to third-party licensing that is generally included into the purchase price of the device. Since all such features are inconsistent with the SB1 Device Usage Model, it was inappropriate to burden the SB1 with the cost of these unnecessary third-party licenses.
  • Page 67: For Use By Device Deployers

    MSP 4.2 Supplement Wipes the contents of the UserDrive folder. Optional WipeUserDrive for SB1 to revert the SB1 back to the factory default (empty) state and restore the default behavior of the SB1 Shell. MSP 4.2 Supplement Optional to suppress the “Your Device is Ready to...
  • Page 68: Developing And Packaging Applications

    The following sections provide information for developing and packaging Rho-based application for the SB1. Folder Structures It is recommended to follow the folder structures described below when developing applications for the SB1: SB1 Folder Structure Application content must be designed to reside on the UserDrive folder. The content should be designed as additive to a baseline and should be located in a sub-folder under the \UserDrive\apps folder that is named for the application (e.g.
  • Page 69: Testing

    Copy the simple apps.json file for the application to the SB1 config folder. Disconnect the micro USB cable. Reboot the SB1 by pressing and holding the Scan and Home buttons for about five seconds until a beep is heard. Touch the application icon in the Applications screen and test the application functionality.
  • Page 70: Creating Application Packages

    4 - 12 SB1 Integrator Guide Creating Application Packages To create a Rho-based application package: Develop a new Rho-based application. See Development on page 4-10. Rename the apps.json file for the application based on the name of the application (for example, if the application name is myapp, then rename the apps.json file to myapp.app).
  • Page 71: Staging Using Mobility Services Platform

    MSP Stage Edition. MSP Control Edition includes all the functionality of MSP Provision Edition and MSP Stage Edition. The Staging Edition is a free to use with the SB1 and can be used to perform all staging activities described in this guide. When using the MSP Provision Edition or the MSP Control Edition only to stage the SB1, the number of licenses tied to these editions are not affected.
  • Page 72 4 - 14 SB1 Integrator Guide Select Default File Templates. Options Window Figure 4-2 Click the New Type button. The Default File Template dialog box appears. Default File Template Window Figure 4-3 In the File Extension text box, enter .app.
  • Page 73: Preparing Generic Staging Content

    To prepare the generic staging content: Determine all WLAN(s) that will be used when staging the SB1. Determine the WLAN(s) that will be used by the SB1 after staging. Log in to the MSP Console and create one WLAN Settings Object for each unique WLAN.
  • Page 74: Enrollment For Management By Msp

    The MSP Agent is installed on the SB1 but is initially dormant until it is activated via staging. Activating the MSP Agent causes the SB1 to become managed by MSP and is referred to as Enrolling the SB1 for On-going Management by MSP.
  • Page 75 Staging and Deployment 4 - 17 Staging Profiles Screen Figure 4-5 Select Create. The Barcode Sheet Generation screen appears. Barcode Sheet Generation Screen Figure 4-6 In the Barcode Profile section: Select the Barcode Types - PDF checkbox. • Select the RD Compatibility - 3.0 radio button. •...
  • Page 76: Using The Rd Client

    Print the bar code sheet. Using the RD Client Use the RD Client to stage an SB1 using a printed bar code sheet or using Well-known WLAN. Bar Code Sheet To stage an SB1 using a printed bar code sheet: Generate and print a bar code sheet.
  • Page 77: Well-Known Wlan

    Locate the desired Staging Profile and click the On-Demand link or the Staging – On-Demand link. Within the On-Demand Server Applet screen, click the Turn staging server on button. On the SB1, press the Home button (if required). Touch >...
  • Page 78: Staging Using Rapid Deployment Tool

    4 - 20 SB1 Integrator Guide Staging Using Rapid Deployment Tool This section provides information for staging the SB1 using the RDT. Setting Up the RDT To prepare the SB1 for staging using RDT on a workstation: Obtain the RDT address from the link provided in the order fulfillment email.
  • Page 79 Staging and Deployment 4 - 21 Options Window Figure 4-12 Click the New Type button. The Default File Template dialog box appears. Default File Template Window Figure 4-13 In the File Extension text box, enter .app. In the Default Template drop-down list box, select RhoApp. 1.0. Click OK.
  • Page 80: Preparing Generic Staging Content

    To prepare generic staging content: Determine all WLAN(s) that will be used when staging the SB1. Determine the WLAN(s) that will be used by the SB1 after staging. Log in to the RDT and for each unique WLAN: Enter a unique name for the WLAN.
  • Page 81: Using The Rd Client

    Staging and Deployment 4 - 23 Using the RD Client Use the RD Client to stage an SB1 using a printed bar code sheet or using Well-known WLAN. Bar Code Sheet To stage an SB1 using a printed bar code sheet: Generate and print a bar code sheet.
  • Page 82 4 - 24 SB1 Integrator Guide Scan Barcodes to Deploy Screen Figure 4-16 When the Waiting… message displays, touch Options. The Main Menu screen appears. Main Menu Screen Figure 4-17 Touch the Search Unconnected Networks. When the message Your Device is Ready To Use appears, touch OK.
  • Page 83: On-Going Msp Management

    On the SB1, a reboot is always performed automatically at the end of every bundle. If the intent is to just perform a reboot of the SB1, then use a bundle with no deployment steps. If the intent is to reboot the SB1 between each package, include a reboot deployment step between the packages but do not end the bundle with a reboot deployment step to avoid a double reboot.
  • Page 84: How To Protect An Update Using Updateinprogress

    SB1. Create a policy or action to deploy the bundle. When a job to execute the bundle from step 2 is executed, a dialog box displays on the SB1 screen •...
  • Page 85: Performing Os Updates From Msp

    If the intent of the bundle is to return the SB1 to factory default state, then installing this package with the Force Install flag set to True ensures that the UserDrive partition is empty, as it is when the SB1 is shipped from the factory.
  • Page 86: Pushing An Msp Agent Update

    SB1WipeCalibration package (optional), with the Force Install flag set to True. If the intent of the bundle is to return a SB1 to factory default state, then it may be desirable to remove any Touch Panel Calibration information that was saved. If the SB1WipeCalibration package is...
  • Page 87: Msp Agent Update Using An Msp Server And The Rd Client

    MSP Client software from the version that is pre-installed. Initial staging when the SB1 is out of the box must be performed using the version of the RD Client pre-installed on the SB1. While newer versions of the MSP Client software might be available, and while a newer version might include additional RD Client features, such features could not be utilized unless staging was performed multiple times.
  • Page 88 4 - 30 SB1 Integrator Guide...
  • Page 89: Introduction

    Do not store or use the SB1 in any location that is dusty, damp, or wet. • Use a soft lens cloth to clean the SB1. If the surface of the SB1 screen becomes soiled, clean it with a •...
  • Page 90: Cleaning

    Harmful Ingredients The following chemicals are known to damage the plastics on the SB1 and should not come in contact with the device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and...
  • Page 91: Cleaning Instructions

    Cleaning Instructions Do not apply liquid directly to the SB1. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other places.
  • Page 92: Cleaning Cradle Connectors

    5 - 4 SB1 Integrator Guide Use a dry cotton tipped applicator and repeat steps 4 through 6. Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. CAUTION Spray compressed air on the contact area by pointing the tube/nozzle about ½ inch away from the surface.
  • Page 93: Troubleshooting

    Place the SB1 into a powered cradle. The SB1 turns on when power is applied. System error. Perform a reset. If the SB1 still does not turn on, contact the system administrator. For more information see, Resetting the SB1 on page 1-4.
  • Page 94: Single Slot Charging Cradle

    SB1 is not See system administrator. programmed for the bar code type. Battery is low. Check the battery level. When the battery is low, the SB1 automatically goes into suspend mode. Bar Code Reader Clean the window. See Cleaning on page 5-2.
  • Page 95: Audio Adapter

    Maintenance and Troubleshooting 5 - 7 Audio Adapter Troubleshooting the Audio Adapter Table 5-4 Problem Cause Solution Audio cannot be heard Audio Adapter not connected Remove Audio Adapter and reinstall. through headset. properly. Headset is not connected Remove headset from Audio Adapter and properly.
  • Page 96 5 - 8 SB1 Integrator Guide...
  • Page 97: Appendix A Step By Step Wlan Setup Example

    APPENDIX A STEP BY STEP WLAN SETUP EXAMPLE Introduction This appendix provides a step-by-step sample procedure for setting up WLAN settings for staging an SB1. Note that the information is an example and settings are dependent upon the network that you are connecting Procedure This sample procedure provides instructions for setting up the WLAN settings for staging the SB1.
  • Page 98 A - 2 SB1 Integrator Guide MSP Start Page Figure A-2 Click the Library tab. Library Tab Figure A-3 Under the Library tab, click on the Settings. A list of all the settings created displays. Initially, it is blank. Click the Create button. The Setting Create screen appears.
  • Page 99 Step By Step WLAN Setup Example A - 3 Setting Create - Setting Type Screen Figure A-4 In the Settings Type drop-down list, select Network.WLAN.FusionPublic.setting.xml. In the Name text box, enter a name for this setting type. Do not use spaces. Click the Next button.
  • Page 100 A - 4 SB1 Integrator Guide Set Fusion Options Figure A-6 This is typical of this kind of screen in MSP and you may see the same behavior. If you choose an authentication type or an encryption type. In the Ignore Fusion Error drop-down list, select True.
  • Page 101 Step By Step WLAN Setup Example A - 5 Click the Stage tab. A list of Staging Profiles defined in the MSP Server displays. The list is initially blank. Staging Profiles Screen Figure A-8 Click the Create button. The Profile Create screen appears.
  • Page 102 A - 6 SB1 Integrator Guide Profile Create Screen Figure A-9 In the 1. Name and Describe the Profile section, enter a name for the profile in the Name text box. In the description text box, enter a description of the profile.
  • Page 103 Step By Step WLAN Setup Example A - 7 Profile Create - Deployment Steps Screen Figure A-11 Click the Next button. Profile Create - Staging Options Screen Figure A-12 In 2b. Bar Code Types section, deselect all checkboxes except for the PDF417 checkbox. In 3.
  • Page 104 A - 8 SB1 Integrator Guide Staging Profiles Screen Figure A-13 Click the Create link to generate the bar codes for this Staging Profile. The Barcode Sheet Generation screen appears. Barcode Sheet Generation Screen Figure A-14 Click the Generate button. After a moment, a PDF document containing the Staging Profile bar code...
  • Page 105 Press the Scan button and aim at the bar code. If trying to read the bar code from the screen and not paper, try to hold the SB1 a little above the perpendicular with the screen to avoid reflection. The SB1 beeps and begins applying the WLAN settings.
  • Page 106 A - 10 SB1 Integrator Guide...
  • Page 107: Appendix B Step By Step Wlan Setup Example

    EXAMPLE Introduction This appendix provides a step-by-step sample procedure for creating a package and deploying it to the SB1. Note that the information is an example and settings are dependent upon the package you are creating. example procedure for setting up the WLAN connection.
  • Page 108 B - 2 SB1 Integrator Guide MSP Start Page Figure B-2 Click the Library tab. This list shows all the package known to the MSP server, including the packages that come with MSP and any packages that have already been created.
  • Page 109 Step By Step WLAN Setup Example B - 3 Build Tab Screen Figure B-4 If needed, filter the list to list only SB1 packages. Click Create Package. The Package Info screen appears. Create Package - Package Info Screen Figure B-5 In the Name text box, enter a name for the package.
  • Page 110 In the Choose File to Open window, locate the first file to go into the package and then click Open. In the File Options - Client Path text box, enter the full path name the file will load into on the SB1.
  • Page 111 Step By Step WLAN Setup Example B - 5 Create Package - Package Files Screen Figure B-8 Repeat the process to add all the remaining files to the package. Create Package - Package Files Screen, Multiple Files in Package Figure B-9 Click Next.
  • Page 112 B - 6 SB1 Integrator Guide Create Profile - Command Definition Screen Figure B-10 For this example, click Next. The Review screen appears. Create Package - Review Screen Figure B-11 Scroll to the bottom of the screen. Click the Create Package button to create the package.
  • Page 113 Step By Step WLAN Setup Example B - 7 Related Tasks Screen Figure B-12 Select Save Package to Disk to save the package as a .apf file or select Upload to MSP to upload the package to the MSP server. For this example, select Upload to MSP. Package Details Screen Figure B-13 The screen shows that the package has been uploaded to the MSP server.
  • Page 114 B - 8 SB1 Integrator Guide Create Bundle Screen Figure B-14 In the Name text box, enter a name for the bundle. In the Description text box, enter a description for the bundle. Click the Next button. In this example, MSP has already created a bundle step to install the package.
  • Page 115 Step By Step WLAN Setup Example B - 9 Related Tasks Screen Figure B-16 Click Create Profile. The Create Profile screen appears. Create Profile Screen Figure B-17 In the Name text box, enter a name for the profile. In the Description text box, enter a description for the profile. Ensure that the Select pre-defined settings radio button is selected.
  • Page 116 Create Profile - Staging Settings Screen Figure B-18 Since the SB1 is already on a network (see Appendix A) it is not required to select a network option. Specify a Relay Server. Refer to the MSP documentation for information on creating a Relay Server. At least one Relay Server is required to hold the content for deployment and must be reachable over the network by the SB1.
  • Page 117 Step By Step WLAN Setup Example B - 11 Create Profile - Staging Options Screen Figure B-20 Uncheck the barcode type checkboxes. Click Finish. The related Tasks screen appears. Related Tasks Screen Figure B-21 Select Staging - Barcode. The Barcode Sheet Generation screen appears.
  • Page 118 Save the file to email or to print later, or send the file directly to a printer. Use the Adobe Reader controls to zoom in on the bar code. On the SB1, press the Home button (if required). Touch >...
  • Page 119 Press the Scan button and aim at the bar code. If trying to read the bar code from the screen and not paper, try to hold the SB1 a little above the perpendicular with the screen to avoid reflection. The SB1 beeps and begins installing the bundle.
  • Page 120 B - 14 SB1 Integrator Guide...
  • Page 121: Appendix C Specifications

    APPENDIX C SPECIFICATIONS SB1 and Accessory Technical Specifications summarizes the SB1 technical specifications and intended operating environments. Table C-1 SB1 Technical Specifications Table C-1 Item Description Physical Characteristics Dimensions 92 mm L x 81 mm W x 14 mm D (3.62 in.
  • Page 122: Bar Code Reader Decode Zones

    C - 2 SB1 Integrator Guide SB1 Technical Specifications (Continued) Table C-1 Item Description Storage Temperature -40 °C to 70 °C (-40 °C to 158 °F) Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5 to 95% non-condensing Drop Specification Multiple 1.22 m (4 ft) drop to tile over concrete per MIL STD 810G...
  • Page 123 7.01* cm 13.74 cm Notes: 1. Distances are measured from the edge of the SB1. 2. The distances marked with asterisk (*) are a result of the field of view (FOV) limitation and depend upon the bar code length. 3. 300 lux artificial ambient light.
  • Page 124: Accessory Specifications

    C - 4 SB1 Integrator Guide Accessory Specifications Single Slot Charging Cradle Single Slot Charging Cradle Technical Specifications Table C-3 Feature Description Dimensions Height: 13.02 cm (5.13 in.) Width: 15.24 cm (6.0 in.) Depth: 15.24 cm (6.0 in.) Input Power 5.4 VDC...
  • Page 125: Index

    ......1-2, 1-3 charging the SB1 ......1-2 charging, temperature range .
  • Page 126 ......1-2 resetting the SB1 ......1-4 setup single slot charging cradle .
  • Page 127 Index - 3...
  • Page 128 Index - 4 SB1 Integrator Guide...
  • Page 129 Index - 5...
  • Page 130 Index - 6 SB1 Integrator Guide...
  • Page 131 Index - 7...
  • Page 132 Index - 8 SB1 Integrator Guide...
  • Page 133 Index - 9...
  • Page 134 Index - 10 SB1 Integrator Guide...
  • Page 136 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All Rights Reserved.

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