Cisco 7911 Quick Reference User Manual

Common Phone Tasks

Place a call

Go off-hook before or after dialing a

number

Redial a

Press Redial.

number

Hold/resume

Highlight the call, and press

a call

Forward

Press more softkey, press CFwdAll,

phone

enter the 4-digit extension or press

the Msgs softkey to forward to

voicemail. Note: Do not forward

the phone to voicemail by

forwarding to x5000, it will not

work correctly.

Transfer a

Press Transfer, dial the number,

call

then press Transfer again.

Conference

Press, more > Confrn, dial the

Call

participant, then press Confrn

again.

Call Pickup

Lift the handset, press PickUp

Phone Screen Icons

Call Forwarding enabled

Call on hold

Connected call

Off-hook

On-hook

Incoming call

Shared line in use

Handset in use

Speaker in use (Monitor only)

Message Waiting

Option selected

Feature enabled

Phone Screen

Displays phone menus and call activity including caller ID, call duration, and call

1

state

Cisco IP Phone

Indicates your Cisco IP Phone model.

2

series

Softkey buttons

Each activates a softkey option displayed on your phone screen.

3

Navigation button

Allows you to scroll through menu items.

4

5

Applications menu

Displays the Applications menu that provides access to phone logs and

button

directories, settings, and services.

Hold button

Places the active call on hold, resumes a call on hold, and switches between an

6

active call and a call on hold.

Keypad

Allows you to dial phone numbers, enter letters, and choose menu items.

7

8

Volume button

Controls the handset, headset, speaker, and ringer volume.

9

Handset w/ light strip The light strip on the handset indicates an incoming call or new voice message.