Samsung 6B ENHANCED User Manual

Digital communications system
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DCS
DIGITAL COMMUNICATIONS SYSTEM
K
EYSET
– Australian version –
L
CD 24B
L
L
CD 12B
E
6B
U
SER
S
TD 24B
CD 24Bi
S
TD 12B
N H A N C E D
G
U I D E
Table of Contents
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Summary of Contents for Samsung 6B ENHANCED

  • Page 1 DIGITAL COMMUNICATIONS SYSTEM EYSET – Australian version – CD 24B CD 24Bi CD 12B N H A N C E D U I D E TD 24B TD 12B...
  • Page 2 SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes. Call attendant or system o p e r a t o r 10 + xxx...
  • Page 3 LCD 24B STD 24B LCD 24Bi LCD 12B STD 12B 6B ENHANCED KEYSET USER GUIDE S A M S U N G D I G I TAL COMMUNICATION SYSTEM JUNE 1998...
  • Page 4 . Samsung Electronics re s e rves the right without prior notice to make ch a n ge s in design or components of equipment as engi n e e ring and manu fa c t u ri n g m ay wa rra n t .
  • Page 5: Table Of Contents

    LABELLING PROGRAMMABLE KEYS ........6 6B ENHANCED KEYSET LAY O U T LABELLING PROGRAMMABLE KEYS .
  • Page 6 INTERCOM CALLS MAKING A CALL ..............11 ANSWERING INTERCOM CALLS .
  • Page 7 CHAIN DIALLING..............1 9 A U TO M ATIC REDIAL/RETRY.
  • Page 8 C U S TOMISING YOUR KEYSET SELECT RING TO N E ............3 1 CHANGE YOUR PA S S C O D E.
  • Page 9: Things You Should Know

    THINGS YOU SHOULD KNOW USER ORIENTAT I O N DCS telephones are called "keysets." They contain buttons or "keys" that are used to access or activate the many features of your DCS system. The keys with paper designation strips are programmable keys which can be programmed for a specific functions on your keyset that you require.
  • Page 10: S P E A K E R P H O N E

    red on other keysets. You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use. •...
  • Page 11 WARNING The handset receiver on the Keyset may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects.
  • Page 12: Lcd 24B Or Std 12B Keyset La Y O U T

    LCD 24B or STD24B KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 32 CHARACTER DISPLAY Two lines with 16 character each.
  • Page 13: Lcd 12B Or Std12B Keyset La Y O U T

    LCD 12B or STD12B KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 32 CHARACTER DISPLAY Two lines with 16 character each.
  • Page 14: Lcd 24Bi Keyset Lay O U T

    LCD 24Bi KEYSET LAY O U T LABELLING PROGRAMMABLE KEYS At the right edge lift up the plastic cover and remove the designation s t r i p . Label the designation strip and replace. Insert the plastic cover pressing firmly to click place. 32 CHARACTER DISPLAY Two lines with 16 character each.
  • Page 15: 6B Enhanced Keyset La Y O U T

    6B ENHANCED KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover.
  • Page 16: Add-On Module(Aom) Lay O U T

    ADD-ON MODULE(AOM) LAY O U T FLEXIBLE FEATURE CONTROL KEY RED LED INDICATOR...
  • Page 17: Outside Calls

    OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button or dial the outside line access code • Dial the telephone number • Finish the call by replacing the handset or pressing the A N S / R L S k e y.
  • Page 18: Universal Answer Device

    To answer calls ringing on a loud ringer dial 6 7 or press the U A k e y. RECALL DIAL TO N E Press the F L A S H or N E W button to disconnect your existing call, wait for dial tone and then make a new call on the same line.
  • Page 19: Intercom Calls

    INTERCOM CALLS MAKING A CALL • Dial the extension number or group number or press a Direct Station Select D S S k e y. • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer.
  • Page 20: Busy Station Camp

    NOTES: A callback will be canceled if not answered within 30 seconds. If you have set a callback, your C B K key will light. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you do not want to wait for a callback: •...
  • Page 21: Call Processing

    CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press H O L D. The button associated with the call will flash green. • To return to the caller, press the H O L D key and the green flashing light will go steady green again.
  • Page 22: Retrieving Calls Held At Another Stat I O

    NOTE: Repeatedly pressing the T R S F key will toggle between the outside and inside party and internal extension. RETRIEVING CALLS HELD AT ANOTHER STAT I O N To retrieve a line is on hold that does not appear on your keyset, •...
  • Page 23: Call Wa I T I N

    CALL WA I T I N G If an outside call has been camped on to your phone or another station has camped on to you: • You will hear off hook ring and the C A L L button will flash green. •...
  • Page 24: F O Rwarding Calls

    F O RWARDING CALLS You may forward your calls to another station, group of stations or an external telephone number. If you have FWD ALL, FWD BUSY, and FWD NO ANSWER keys, a steady red light reminds you what forward condition is activated. To clear all call forwards: •...
  • Page 25: F O Rward Follow

    F O RWARD FOLLOW ME When you want all calls to your extension forwarded to the extension you are now at: • Dial 6 0 5 plus your extension number. • Receive confirmation tone and hang up. F O RWARD TO AN EXTERNAL N U M B E R To forward outside calls to a number outside of your business, you must have a FWD EXTERNAL button on your keyset.
  • Page 26: Dialling Feat U R E S

    DIALLING FEAT U R E S SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (500-999 for the DCS or 500- 699 for the DCS Compact) or from your personal list of numbers 00- 1 9 : •...
  • Page 27: One Touch Speed Dialling

    • The E key is used to hide digits. Press E and all subsequent digits will be hidden. Press E again to begin displaying digits. • The F key is used to enter a name. See Personal Speed Dial Names under Display Features below. •...
  • Page 28: A U To M Atic Redial/Retry

    number location • Manually dial additional digits after the speed dial number. A U TO M ATIC REDIAL/RETRY When you are making an outside call and you receive a busy signal, The system can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 2 attempts or if connected to the ISDN network up to 9 attempts.
  • Page 29: Recording A Voice Dial Name

    RECORDING A VOICE DIAL NAME • Lift the handset. • Press the V R E C key or dial 6 8 2. • Enter your station passcode. • Enter the personal speed dial bin number, eg. 0 5 • After the short tone burst, clearly speak the name into the mouthpiece of the handset.
  • Page 30: Paging And Messaging

    PAGING AND MESSAGING MAKING AN INTERNAL PA G E To make an announcement through the keyset speakers: • Lift the handset. • Press PA G E key or dial 5 5. • Dial the desired zone number 1, 2, 3 o r 4. •...
  • Page 31: Meet Me Pa G

    MEET ME PA G E • Lift the handset. • Press the MEET ME PAGE (MMPG) key or dial 5 4. • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 5 6. •...
  • Page 32: Canceling Messages

    CANCELLING MESSAGES To cancel a message indication that you left at another station: • Dial 4 2 plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset: • Dial 4 2 plus your extension. Your M S G light will go out. RETURNING MESSAGES •...
  • Page 33: Programmed Messages

    PROGRAMMED MESSAGES When you will be away from your phone for any length of time, you may leave a programmed station message. Display stations calling you will see this message and be informed of your status or follow your instructions. •...
  • Page 34: Convenience Feat U R E S

    CONVENIENCE FEAT U R E S DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the D N D key or dial 4 0 1. The D N D k e y flashed to remind you of this mode.
  • Page 35: Appointment Reminder/Alarm Clock

    APPOINTMENT REMINDER/ALARM C L O C K Two types are available TO D AY ONLY or DAILY. You can set up to three alarms for each type. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals.
  • Page 36: Calling The Door Phone/Room Monito

    ACCOUNT CODES When equipped with optional Call Management software your SAMSUNG DCS system will allow calls to be charged to a specific a c c o u n t : • During any outside call, press the account ( A C C T ) k e y.
  • Page 37: Locking Your Keyset

    LOCKING YOUR KEYSET You can allow/disallow incoming/outgoing calls from your keyset using this option. There are three possible levelst: 1. Unlocked - you can use your keyset without restriction, 2. Locked all - prevents anyone from making or receiving calls from your keyset.
  • Page 38: O H Va Block

    When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. To answer the OHVA : • Press the flashing C A L L button on your keyset. The original party is placed on hold allowing you to talk to the announcing p a r t y.
  • Page 39: C U S Tomising Your Keyset

    C U S TOMISING YOUR KEYSET SELECT RING TO N E Each keyset user can select any one of eight ring frequencies: • While on-hook, press T R S F followed by 111. • Dial 1 - 8 or press the U P and D O W N keys to hear each tone. •...
  • Page 40: Headset Operat I O

    HEADSET OPERAT I O N Keyset users can switch between headset mode and handset mode. When using headset mode, press the A N S / R L S key to answer and release calls. • While on-hook, press T R S F followed by 11 0. •...
  • Page 41: Ring Preference

    RING PREFERENCE This feature sets the keyset to automatically answer ringing calls by lifting the handset or pressing the A N S / R L S k e y. Calls will always be answered in the order they arrived at your keyset. The alternative is to press the flashing button to answer a call allowing you to answer calls in the order you choose.
  • Page 42: D I S P L Ay Feat U R E S

    D I S P L AY FEAT U R E S INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same e ffect as pressing a programmed key. These "soft" keys are context sensitive and their functions change to present you with the best options for a particular call condition.
  • Page 43: Dial By Directo

    Each station group can have an 11 character name Outside and internal calls ringing to a station group will display [CALL N A M E]. This allows you to answer calls directed to you differently than calls directed to your station group. DIAL BY DIRECTO RY Each station or speed dial number can have an associated directory name and can be selected by scrolling alphabetically through the...
  • Page 44: Manual Timer

    MANUAL TIMER Display phone users may use this feature to time an incoming or outgoing call or as a simple stopwatch. • Press the T I M E R button to start timing. • Press the T I M E R button again to stop timing. •...
  • Page 45: Personal Speed Dial Names

    key selects a character. Pressing the next key moves the cursor to the next position. For example: if your message is “TAKE M E D I C ATION” , press 8 once to get the letter “T” . Press 2 once to get the letter “A”...
  • Page 46: S Tation Names

    Reminder Messages. • Press the T R S F key to store the speed dial name. • Repeat for each speed dial bin if needed. S TATION NAMES You can assign an 11 character name to your keyset. This allow other display keyset users to call you using the directory dial feature.
  • Page 47: Selecting Your Clip Display

    NOTE: Confirm that the cursor is placed correctly before you enter the e x t e n d e r. SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display. Regardless of which one is selected, you can press the N N D key to view the other pieces of CLIP information.
  • Page 48: Inquire Clip Park/Hold Info

    To store a CLIP number: • Press the S TO R E k e y. The system displays the speed dial bin in which the number was stored. • Press the C L I P key and then press S C R O L L k e y. •...
  • Page 49: Reviewing Past Clip Calls

    REVIEWING PAST CLIP CALLS Allows you to review CLIP information for 10-50 calls in a first-in, first- out basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back.
  • Page 50: Add-On Module

    »£¡÷«‚USER- ª Æ 98.7.16 12:52 PM ‰¿Ã¡ˆ42 ADD-ON MODULE WITH KEYSET The add-on module (AOM) is used when you need more programmable keys. The extra programmable keys are used exactly as are the ones on your keyset. Make them DSS/BLF keys, line keys, One Touch Speed Dial buttons or any combination of these and other feature keys.
  • Page 51 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER...
  • Page 52 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER...
  • Page 53 M E M O...

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