NEC SV9100 User Manual
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NEC SV9100 User Manual

Inuc
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SV9100 InUC
User Guide
Please read this manual carefully before operating
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Summary of Contents for NEC SV9100

  • Page 1 SV9100 InUC User Guide Please read this manual carefully before operating this product and save this manual for future use.

  • Page 2: Table Of Contents

    Setting up a Conference Call ...........................39 Ending a Call ..............................41 DTMF Dial Pad ..............................42 Call History ................................43 Service Access ..............................45 Call Forward ..............................45 Do Not Disturb ..............................46 Function Keys ............................... 47 Multi Language Support ............................48 SV9100 – InUC User Guide...

  • Page 3: What Is Inuc

    What is InUC? The InUC Web Client is a browser based client hosted on the SV9100 CPU that provides a Buddy List, BLF status, Call Control, Call History, Function Key Status and Access, Presence Status, group or individual Email Messaging, group and individual Instant Messaging, Service Access for Call Forward and Do Not Disturb, Speed Dial List, Status Messages, and Video Conferencing.

  • Page 4: Speed Dial

    The InUC Client Web Conference gives you the ability to have a video conference with a maximum of seven other users. The SV9100 supports a total of four Web Conferences with a maximum of eight parties each. SV9100 – InUC User Guide...

  • Page 5: System Requirements

    Client feature BE117606 SV9100 InUC Web 1 Required for Desktop Max 128 Party CTI License (0082) Phone Mode BE115845 SV9100 Web Video Required for Video Max 32 Conference License Conferencing (4 free with (0080) SV9100) SV9100 - InUC User Guide...

  • Page 6: Logging Into The Inuc Web Client

    NEC SV9100 Communication System Logging into the InUC Web Client To access the InUC Web Client, launch a web browser and go to http:///uc/ (Enter the IP address of your SV9100 system in place of ). For example: http://172.16.0.10/uc/.
  • Page 7 Users that are busy on a phone call will show a Busy icon. Users that have their phone call forwarded will show a Call Forward icon. Users that have their phone set for Do not Disturb (DND) will show a DND icon. Table 1: Presence List Icons SV9100 - InUC User Guide...

  • Page 8: Presence

    Status Message 1. Users can enter a Status Message that other users will see on their buddy list entry. Enter a status in the Status Message field. Figure 5: Enter Status Message SV9100 – InUC User Guide...
  • Page 9 NEC SV9100 Communication System Other users will now see your status in their buddy list. Figure 6: Example of Status Message in Buddy List SV9100 - InUC User Guide...

  • Page 10: Inuc Web Client Menu

    Figure 7: InUC Menu – Contact List 2. The Contact List is displayed in alphabetical order grouped by letter. NOTE: Only other InUC users will be displayed in the contact list. SV9100 – InUC User Guide...
  • Page 11 3. To sort the Contact List by Division, click Division. The Contact List will sort other In-UC users by Division. NOTE: The Division is assigned by the System Administrator. Figure 9: Sorted by Division 4. To create or edit your Buddy List, click the Buddy button. Figure 10: InUC Buddy SV9100 - InUC User Guide...
  • Page 12 6. Click OK when complete or Clear to clear the buddy list. Figure 12: Change Buddy Status Screen 7. From the Change Buddy Status? screen, click on Yes. The Home Page is displayed with the added buddies in the list. SV9100 – InUC User Guide...
  • Page 13 Figure 14: InUC Presence Icon 9. Click the Index icon to toggle the alphabetical index on or off. The home page defaults to alphabetical index On. The image below is an example of the alphabetical index off. SV9100 - InUC User Guide...
  • Page 14 NEC SV9100 Communication System Figure 15: Example of Alphabetical Index Off 10. The home page can be sorted by Division or by Presence status. Figure 16: Sorted by Division SV9100 – InUC User Guide...
  • Page 15 NEC SV9100 Communication System Figure 17: Sorted by Presence Status 11. Search the buddy list by entering characters in the search field. The buddy list will shrink to include only matching entries. Figure 18: Search Buddy List SV9100 - InUC User Guide...

  • Page 16: Speed Dial

    To place a call to a number in the Speed Dial list, click the Phone icon for the desired number. The Dial Pad window is displayed. NOTE: If the number is an external number, check the Trunk Access box. 3. Select Call to place the call. SV9100 – InUC User Guide...

  • Page 17: Web Conference

    NEC SV9100 Communication System Web Conference The InUC Client gives you the ability to have video conference with a maximum of seven other users. The SV9100 supports up to four Web Conferences with up to eight parties each. 1. To set up a Web Conference, choose Web Conference from the menu in the top left corner of the screen.
  • Page 18 Figure 24: Web Conference Invitation 5. Clicking the hyperlink will open the Web Conference in a new browser window. The Web Conference window will show the video widow for yourself and each other party in the Web Conference. SV9100 – InUC User Guide...
  • Page 19 7. Click the Camera icon to start and stop your video stream. 8. Click the PC icon to share an open application. 9. The Share your screen – NEC Screen Sharing window is displayed. Choose the window you wish to share and click Share.
  • Page 20 Low Quality Video (64K) Mid Quality Video (256K) High Quality Video (2.5M) Figure 28: Web Conference – Adjust Video Resolution SV9100 – InUC User Guide...

  • Page 21: Instant Message

    1. To send an Instant Message to a group, choose the Multicast Message option from the menu in the top left corner of the screen. Figure 29: InUC Menu – Multicast Message 2. Select Add in the Multicast Message window. Figure 30: Multicast Message Screen SV9100 - InUC User Guide...

  • Page 22: Send An Instant Message To A Single User

    2. A new window will appear. Type the message and click Send to send the message. The Enter key will not send the message but will do a carriage return. 3. To Send the message by the keyboard, press the Tab key then Enter to send the message. SV9100 – InUC User Guide...
  • Page 23 5. Click the yellow notification on the top left of the window, or the History icon next to your profile. These icons are grey and will turn yellow when a new Instant Message is received. SV9100 - InUC User Guide...
  • Page 24 Figure 36: Instant Message Notification 6. The Instant message list is displayed. Click on the message you wish to view. Figure 37: Instant Message List 7. The instant message window opens with the message history. SV9100 – InUC User Guide...

  • Page 25: Save An Instant Message To Text File

    Figure 40: Save as text? Window 3. The file will default to logXXXXXXXXXXXX.txt where the X’s are the time stamp it was saved. If desired, rename this to a different file name and press Save. SV9100 - InUC User Guide...
  • Page 26 NEC SV9100 Communication System Figure 41: Save as Screen SV9100 – InUC User Guide...

  • Page 27: Email

    1. Choose the Multicast Mail option from the menu in the top left corner of the screen. Figure 42: InUC Menu – Multicast Mail 2. Select the users to receive the Email then click OK. Figure 43: Email Recipients SV9100 - InUC User Guide...

  • Page 28: Send Email To Single User

    1. To send an email to a single user, click the user in the buddy list to open their buddy details. 2. Click the Mail icon. Figure 45: Send Email to Single User 3. A new mail window will open in your default mail client with the selected user’s email address in the To...field. SV9100 – InUC User Guide...
  • Page 29 NEC SV9100 Communication System Figure 46: Email with User’s Address SV9100 - InUC User Guide...

  • Page 30: About

    To check the version of the InUC Web client use the following. 1. Choose About from the menu in the top left corner of the screen. Figure 47: InUC Menu - About Figure 48: Current Version SV9100 – InUC User Guide...

  • Page 31: Exit

    A warning message is displayed notifying you that IM history will be lost on exit if not saved to a file. Select Yes to logout or No to cancel the logout. Figure 50: Warning Message SV9100 - InUC User Guide...

  • Page 32: Call Control

    When ready click the Call button. NOTE: If the number is an external number, check the Trunk Access box to include the trunk access code. Figure 51: Dial Pad with Predictive Dial suggestion SV9100 – InUC User Guide...

  • Page 33: Incoming Calls

    Figure 53: Dial Pad Window Incoming Calls When an incoming call rings in, the call area displays Incoming with the caller ID if available. 1. Click the green Answer button to answer the call. Figure 54: Answer Button SV9100 - InUC User Guide...
  • Page 34 3. If on a call and a trunk call rings in, an indication is displayed in the upper right corner of the InUC Web Client window. 4. Click on the displayed indication (refer to Figure 55 Call Indication) to show a drop down of the ringing call. Figure 56: Call Indication SV9100 – InUC User Guide...

  • Page 35: Placing A Call On Hold

    2. The call is placed on hold and the phone goes off hook with an intercom dial tone. The user can either hang up or begin a transfer from the intercom dial tone. Figure 58: Dialling a Call SV9100 - InUC User Guide...

  • Page 36: Resuming Or Unholding A Call

    Figure 59: Call on Hold Resuming or Unholding a Call 1. To take a call off hold, click the green Answer icon for the held call in the call area. Figure 60: Resume or Hold SV9100 – InUC User Guide...

  • Page 37: Transferring A Call (Blind)

    2. The Dial Pad window is displayed. Enter the transfer destination and click on the Transfer button. If the transfer destination is an outside number, check the trunk access box, enter the destination number, and then click the Transfer button. Figure 62: Dial Pad Screen SV9100 - InUC User Guide...

  • Page 38: Transfering A Call (Supervised)

    3. To perform a blind transfer of the call, click the Transfer icon as soon as the icon appears. -Or- To perform a supervised transfer of the call, wait for the transfer destination party to answer the call, announce the call, then click the Transfer icon. SV9100 – InUC User Guide...

  • Page 39: Setting Up A Conference Call

    Figure 65: Transfer Icon Setting up a Conference Call 1. With an active call press the Conference icon. Figure 66: Conference Icon The call is placed on hold and a secondary intercom dial tone is heard. SV9100 - InUC User Guide...
  • Page 40 3. Wait for the Conference destination party to answer the call then click the Conference icon to begin the conference. Figure 68: Conference Icon 4. The Conference call is established. To add another party to the Conference, click the Conference button again and repeat steps 2. and 3. above as desired. SV9100 – InUC User Guide...

  • Page 41: Ending A Call

    NEC SV9100 Communication System Figure 69: Add Conference Party Ending a Call 1. To end a call, click the red Hangup icon. Figure 70: Hangup Icon SV9100 - InUC User Guide...

  • Page 42: Dtmf Dial Pad

    1. When a call is in progress, click the DTMF Dial Pad icon to send DTMF to the connected party. Figure 71: DTMF Dial Pad Icon 2. Click the digits required to send DTMF and when finished click Close to return to the main window. Figure 72: DTMF Dial Pad SV9100 – InUC User Guide...

  • Page 43: Call History

    1. To access Call History, click the History icon next to the user’s Profile. Figure 73: History Icon 2. From the History screen, click on Call to show the Call History. Figure 74: Call History List SV9100 - InUC User Guide...
  • Page 44 3. To place a call to a number in the Call History list, click the number desired. The Dial Pad window is displayed. NOTE: If the number is an external number, check the Trunk Access box. Figure 75: Call History 4. Select OK to place the call. SV9100 – InUC User Guide...

  • Page 45: Service Access

    The Action section – choose Set to set Call Forwarding or Clear to cancel Call Forwarding.  The Type section – set the Call Forward Type.  The Destination section – set the Call Forward Destination. When complete, click OK to execute the setting. SV9100 - InUC User Guide...

  • Page 46: Do Not Disturb

    The Type section – set the Do Not Disturb Type. When complete, click OK to execute the setting. In the following example, the user currently has Do Not Disturb set for internal calls only. Figure 78: Service Access – Do Not Disturb Screen SV9100 – InUC User Guide...

  • Page 47: Function Keys

    For example, clicking a DSS/One Touch key for extension 119 will call extension 119. Figure 80: Function Key Screen 2. To close the function key window, click the X on the right side of the page. SV9100 - InUC User Guide...

  • Page 48: Multi Language Support

     Thai  Vietnamese  Bahasa Indonesia Other languages are listed but not currently supported in SV9100 R8. Conditions  When a client chooses a language which is not supported, the default language will be displayed for a client. ...

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