Honeywell
| Cloud Link 4G Modem
Cloud Link 4G Modem User Manual
FD-585 | 1.0 | 2016
Honeywell Process Solutions
Mercury Instruments 512 Virginia Drive. Ft. Washington, PA 19034 USA
Table of Contents
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Summary of Contents for Honeywell Cloud Link 4G Modem

  • Page 1 Honeywell | Cloud Link 4G Modem Cloud Link 4G Modem User Manual FD-585 | 1.0 | 2016 Honeywell Process Solutions Mercury Instruments 512 Virginia Drive. Ft. Washington, PA 19034 USA...
  • Page 2 Honeywell Process Solutions.
  • Page 3 1 General 1.1 Cloud Link 4G Modem Overview 1.2 Cloud Link 4G Modem Feature Summary 2 Safety 2.1 Accordance to regulations 2.2 Label 3 Mechanical Assembly 3.1 Device Dimensions 3.2 Power options 3.3 Antenna Options 3.4 Installation Drawing 3.5 Field Installation 4 Electrical Assembly 4.1 Power Supply options...
  • Page 4 5.6 Firmware Upgrade 5.7 Server Mode 5.8 Pulse Counting 5.9 Changing the Battery 5.10 Factory Reset 5.11 Time Sync 5.12 Secure Sign On 5.12.1 Secure Sign On Over Bluetooth 5.12.2 White List 5.13 Logs 5.13.1 Event Logs 5.13.2 Diagnostic Logs 5.13.3 Alarm Logs 5.13.4 Cellular Logs...
  • Page 5: General

    1 General This chapter introduces the Cloud Link 4G Modem and also talks about the device fea- tures.
  • Page 6: Cloud Link 4G Modem Overview

    1.1 Cloud Link 4G Modem Overview Cloud Link 4G Modem is a cellular radio that can be used as a component in Electronic Volume Cor- rectors platforms and in wireless platforms. Cloud Link 4G Modem can function as a standalone trans- parent modem, and can also be included as a component in EC 350 and MiWireless.
  • Page 7: Safety

    2 Safety This chapter describes the different safety aspects involved with the Cloud Link 4G Modem, along with the agency approvals.
  • Page 8: Accordance To Regulations

    For mobile and fixed operation configurations the antenna gain, including cable loss, must not exceed the limits 1.10 dBd (850 MHz), 5.50 dBi (AWS) and 2.51 dBi (1900 MHz). Verizon FOTA support: Cloud Link 4G Modem does not support FOTA upgrade for the cellular module (Gemalto’s PLS8-X). Honeywell 2016...
  • Page 9: Label

    2.2   Label Conditions for safe use The Cloud Link 4G Modem is available with battery pack 51203165-100 which is comprised of a single cell and a Y connector. A second battery pack (same model) may be connected to this con- nector to create a 2 cell parallel pack.
  • Page 10 This page intentionally left blank to ensure new chapters start on right (odd number) pages.
  • Page 11: Mechanical Assembly

    3 Mechanical Assembly This chapter describes the mechanical assembly of the different components of a Cloud Link 4G Modem.
  • Page 12: Device Dimensions

    3 Mechanical Assembly 3.1   Device Dimensions 3.1 Device Dimensions The figure below illustrates the dimensions of a Cloud Link 4G Modem device. (All dimenstions are in Honeywell 2016...
  • Page 13 3 Mechanical Assembly 3.1   Device Dimensions The figure below illustrates the placement of different interfaces available in a Cloud Link 4G Modem device. Honeywell 2016...
  • Page 14: Power Options

    There are two power connectors, one for a primary source up to 30 Vdc, and the other as backup. Note: Note: Backup power source is required in case Cloud Link 4G Modem is powered using external DC supply. Honeywell 2016...
  • Page 15: Antenna Options

    MHz spectrum. The antenna has a flexible body with excellent efficiencies on all bands, ground inde- pendent, with cable and connector for easy installation. The Cloud Link 4G Modem includes 2 FXUB63 antennas - a Diversity antenna and a Cellular antenna.
  • Page 16 -100 -103 LTE 1900 Band 2 -103 Cloud Link 4G Modem supports band 2, band 4 and band 13 for Verizon networks. Cloud Link 4G Modem supports the following frequency bands for other networks. PLs8-X: GSM/GPRS/EDGE: Quad band, 850/900/1800/1900MHz Frequency Bands...
  • Page 17: Installation Drawing

    3 Mechanical Assembly 3.4   Installation Drawing 3.4 Installation Drawing Honeywell 2016...
  • Page 18: Field Installation

    Cloud Link 4G Modem can be installed in an EC 350 Electronic Volume Corrector device using a mount- ing bracket as shown in the figure below. Position the 2 tabs of the Cloud Link 4G Modem case in the mounting bracket and use 6-32 screws to fix the device with the mounting bracket.
  • Page 19: Electrical Assembly

    4 Electrical Assembly This chapter describes assembly of the different electrical components of a Cloud Link 4G Modem.
  • Page 20: Power Supply Options

    (Ex: Solar power) 2. Alkaline Battery pack with external super capacitor. Humidity: Max 95% rH, non-condensing Peak current during transmission 3A @ 3.8V Duty cycle (GSM)during communication 0.577ms every 4.6ms. Operating voltage 4.8V to 30V Dynamic Response & Low Ripple Honeywell 2016...
  • Page 21: Power Port - Battery

    4.1.1 Power Port - Battery Cloud Link 4G Modem battery connector connects the device to a single Lithium D-Cell with a voltage rat- ing of 3.6V. Below are the battery specifications recommended to be used for Cloud Link 4G Modem.
  • Page 22: Battery Pack Drawing

    4 Electrical Assembly 4.1   Power Supply options 4.1.1.1 Battery pack drawing Honeywell 2016...
  • Page 23: Power Port – External Supply

    4 Electrical Assembly 4.1   Power Supply options 4.1.2 Power Port – External Supply  Cloud Link 4G Modem North America supports external power supply. Data Value Operating Voltage 4.8V to 30V Average Current Peak Current Pin Description: EXT-GND: Negative (-) terminal/Return of the external supply...
  • Page 24: Serial Communication – Rs232/485

    4.2   Serial Communication – RS232/485 4.2 Serial Communication – RS232/485 Cloud Link 4G Modem as a transparent cellular modem supports traditional RS232/RS485 interface (only one at a time). You can select either RS232 or RS485 by adjusting the position of the switch provided on the device.
  • Page 25 RS485 will be in Receiving Mode in Cloud Link 4G Modem. To reduce power consumption, it is recommended to do same in the EVC or any other device where Cloud Link 4G Modem is interfaced. Cloud Link 4G Modem Controller can wake-up from deep sleep via Rx Line or CTS line of RS232 Interface (or) Rx line of RS485 interface.
  • Page 26 Cable for RS485: Cloud Link 4G Modem supports up to 30m (100ft) long cable for RS485 interface at a baud rate of 9600bps with Shielded Cable. Shield of RS485 cable must be terminated to Earth at one point to make interface immune to EMI/EMC.
  • Page 27: Pulse Counter

    UMB is wired to this additional pulse input. The EVC will read the pulse counter information recorded in the Cloud Link 4G Modem using AT commands and compare it with its own pulse accumulation register and raise alarm if any mismatch in accumulation. Pull-up resistor in Cloud Link 4G Modem can drive ~30uA of wetting current.
  • Page 28: Antenna Interface

    4 Electrical Assembly 4.4   Antenna Interface 4.4 Antenna Interface Connector Specs: MPN: 73251-1150 MFR: Molex Description: Edge Mounted SMA connector Recommended Antenna: HPN: 51508416-100 Description: Octa-Band LTE Antenna (Bands 700/750/850/900/1800/1900/2100/2700 MHz) Honeywell 2016...
  • Page 29: Magnetic Reed Switch

    4 Electrical Assembly 4.5   Magnetic REED Switch 4.5 Magnetic REED Switch Magnetic Reed Switch in Cloud Link 4G Modem enables field technician to swipe a hand-held magnet near Reed switch in order to initiate a call. Honeywell 2016...
  • Page 30: Sim Card

    4.6   SIM Card 4.6 SIM Card This connector on Cloud Link 4G Modem holds the cellular radio Standard SIM card. Cloud Link 4G Modem supports both 1.8V (Class C) and 3.0V (Class B) version SIM cards. Lift the SIM cover to place the SIM card. Slide back the internal holder and flip it open.
  • Page 31 If you enable 3064, then you need to manually configure 3023 based on the regional access point name. If 3064 is disabled, then then 3023 is automatically populated. Diconnect the Cloud Link 4G Modem, install the SIM card, and then perform a facroty reset. Honeywell...
  • Page 32 2 = IPV4V6 3016 Fetch Radio Parameters 0 = Disable 1 = Enable 3022 Packet service Connection Command ATD*99# 3023 Access point name Diconnect the Cloud Link 4G Modem, install the SIM card, and then perform a facroty reset. Honeywell 2016...
  • Page 33: Ble (Bluetooth Low Energy)

    BLE is inside Cloud Link 4G Modem, no provision for external antenna is given for BLE. In order to connect a Cloud Link 4G Modem with MasterLink iOS app, you need to perform a bluetooth pairing first. Cloud Link 4G Modem supports two types of paring methods...
  • Page 34: Led Indicators

    LED 2 RSSI excellent 5 blinks per second RSSI good 2 blinks per second RSSI fair 1 blink every second RSSI poor 1 blink every 2 seconds No signal 1 blink every 5 seconds no RSSI LED OFF Honeywell 2016...
  • Page 35 1 blink 3 blinks 2 blinks Security Certificate Error 1 blink 3 blinks 3 blinks Low Battery Capacity Indication 2 blinks 2 blinks 1 blink External Data flash memory Fault 2 blinks 2 blinks 2 blinks Network comm fail Honeywell 2016...
  • Page 36 4.8   LED Indicators 2 blinks 2 blinks 3 blinks SIM Card Error Cloud Link 4G Modem Microcontroller All LEDs blink three times power cycle occurred A condition occurred that caused the pro- gram to abort and restart, indicating a...
  • Page 37: Configuring Cloud Link 4G Modem

    5 Configuring Cloud Link 4G Modem This chapter describes the configuration of a Cloud Link 4G Modem device using the MasterLink iOS application.
  • Page 38: Working Modes

    5.1   Working Modes 5.1 Working Modes The Cloud Link 4G Modem has 2 operating modes: 1. Standalone mode: where the modem functions as an independent device 2. Integrated mode: where the modem is connected and used with an EVC device.
  • Page 39: Getting Started With Masterlink Ios Application

    5.2 Getting started with MasterLink iOS application MasterLink iOS application is available on the iStore. For more information on installing and getting star- ted with the MasterLink iOS application please refer to MasterLink help from the Honeywell Process Web- site (https://www.honeywellprocess.com).
  • Page 40: Adding A New Site

    5 Configuring Cloud Link 4G Modem 5.2   Getting started with MasterLink iOS application 5.2.2 Adding a New Site Select Add / Pair Site Select device from the list Enter the Site / device details Site added successfully Dashboard appears...
  • Page 41: Connecting To Existing Site

    5 Configuring Cloud Link 4G Modem 5.2   Getting started with MasterLink iOS application Attention: SiteID 1 or SiteID 2 must be a non-zero value. If either of them has a value equal to zero, then you must reconfigure it to a non-zero value using MasterLink desktop application connected using serial interface.
  • Page 42 5 Configuring Cloud Link 4G Modem 5.2   Getting started with MasterLink iOS application MasterLink automatically connects to an existing site if the instrument is authorized to connect auto- matically. If there are multiple sites in the vicinity, then you will be prompted to select a site.
  • Page 43: Bluetooth Pairing With Masterlink Ios Application

    5.3 Bluetooth Pairing with MasterLink iOS application Every Cloud Link 4G Modem device has a unique IMEI and RUID numbers. It is recommended to keep a note of these numbers as they can be used for identifying the device. RUIDs are used to used to identify a device using MasterLink desktop application or using PowerSpring.
  • Page 44: Pairing With Passkey Entry

    5.3   Bluetooth Pairing with MasterLink iOS application 5.3.2 Pairing with Passkey Entry Passkey entry bluetooth pairing works only when the Cloud Link 4G Modem is used in integrated mode. Here's a high level overview of how passkey entry bluetooth pairing works.
  • Page 45 5 Configuring Cloud Link 4G Modem 5.3   Bluetooth Pairing with MasterLink iOS application To pair using passkey: Select Add / Pair Site Select Cloud Link device from the list Enter the passkey obtained from the EVC and then Enter the Site / device details tap Pair.
  • Page 46: Item Reference

    5 Configuring Cloud Link 4G Modem 5.4   Item Reference 5.4 Item Reference ITEM Number Parameter Parameter Description Cloud Link 4G Modem Serial 3002 Cloud Link 4G Modem Serial Number Number Cloud Link 4G Modem Man- 3003 Cloud Link 4G Modem Manufactuting data...
  • Page 47 5 Configuring Cloud Link 4G Modem 5.4   Item Reference ITEM Number Parameter Parameter Description User Log in Password Password: Default : 123456 User Log in ID User Log in ID: admin User Log in Password Password: Default : 123456...
  • Page 48 Device Wakeup time Device wakeup time after receiving AT commands 3056 Number of total Items Total number of Cloud Link 4G Modem item codes BLE session timeout for both Cloud Link 4G 3057 MI session timeout Modem & EVC connection...
  • Page 49 5 Configuring Cloud Link 4G Modem 5.4   Item Reference ITEM Number Parameter Parameter Description 3062 Modem Firmware Version 3063 Radio Modem model Select communication port to 3064 RS-232 / RS-485 Serial Port 3065 Baud Rate 3066 CMOS Serial Port Baud Rate...
  • Page 50 3099 packet size Firmware image max size 3100 allowed When the Cloud Link 4G Modem receives a time Coordinated Universal Time and date, it is relative to Coordinated Universal 3101 (UTC) Time (UTC) which is essentially the same thing as Greenwich Mean Time (GMT).
  • Page 51 Cloud Link 4G Modem Pass- 3117 Password credential change word Change Event Cloud Link 4G Modem POR 3118 Cloud Link 4G Modem power on reset count Event counter 3119 Login Failure Event Cloud Link 4G Modem login failure Event 0 - Not Active...
  • Page 52 5 Configuring Cloud Link 4G Modem 5.4   Item Reference ITEM Number Parameter Parameter Description 3142 MIWireless Enable 3143 BLE start time 3144 BLE stop time 3425 Factory test access number Access code to enter into factory mode 3426 Factory test mode status...
  • Page 53 5 Configuring Cloud Link 4G Modem 5.4   Item Reference ITEM Number Parameter Parameter Description Cloud Link 4G Modem model 3148 number 3149 PWA serial number 3150 PWA revision number 3151 IFT test result 3152 FFT test result 3153 Programming test result...
  • Page 54: Device Configuration Over Bluetooth

    5 Configuring Cloud Link 4G Modem 5.5   Device Configuration Over Bluetooth 5.5 Device Configuration Over Bluetooth Note: Configuration changes take effect immediately. 5.5.1 Configuration by Group Tap Config Tap Config by Group Select an item group Configure the item values...
  • Page 55: Configuration By Item

    5 Configuring Cloud Link 4G Modem 5.5   Device Configuration Over Bluetooth 5.5.2 Configuration by Item Tap Config > Config by Item Configure item parameters Select Write Item Honeywell 2016...
  • Page 56: Firmware Upgrade

    5 Configuring Cloud Link 4G Modem 5.6   Firmware Upgrade 5.6 Firmware Upgrade Tap Firmware Select Firmware and tap Download Firmware Validation Send firmware to device Validation Device restarts Honeywell 2016...
  • Page 57 5 Configuring Cloud Link 4G Modem 5.6   Firmware Upgrade Installation in progress Firmware update completed Honeywell 2016...
  • Page 58: Server Mode

    5 Configuring Cloud Link 4G Modem 5.7   Server Mode 5.7 Server Mode To configure server mode settings: Select Config > Config by Group Select Server Mode Settings and the configure the server settings. Honeywell 2016...
  • Page 59: Pulse Counting

    5.8   Pulse Counting 5.8 Pulse Counting Cloud Link 4G Modem has a feature to count the pulses. This adds the advantage of getting redundant counts along with the counts from the actual sensor measured by the external EVC. To use this func- tionality, you need to enable and configure this feature.
  • Page 60: Changing The Battery

    5 Configuring Cloud Link 4G Modem 5.9   Changing the Battery 5.9 Changing the Battery After changing battery, perform a Reset Battery operation by modifying the Modem Reset Battery con- figuration item 3005. This will reset/clear all the battery related counters for new battery. It is always assumed that only a new/fresh battery will be replaced as doing the "reset battery"...
  • Page 61: Factory Reset

    5 Configuring Cloud Link 4G Modem 5.10   Factory Reset 5.10 Factory Reset To perform a factory reset: 1. Short jumper P1 located near the SIM card slot. 2. Perform a power reset. 3. Remove the P1 jumper after power reset is completed.
  • Page 62: Time Sync

    5 Configuring Cloud Link 4G Modem 5.11   Time Sync 5.11 Time Sync The Time Sync screen lets you sync your mobile time and date with the instrument time and date. Tap on Time Sync Tap on Sync The instrument time syncs with the date and time of your mobile device.
  • Page 63: Secure Sign On

    Cloud Link 4G Modem can be accessed through the following interfaces Serial Cellular IrDA (via EC350) A valid user name and password are required for accessing the Cloud Link 4G Modem, and each device supports up-to 100 users. Honeywell 2016...
  • Page 64: Secure Sign On Over Bluetooth

    5 Configuring Cloud Link 4G Modem 5.12   Secure Sign On 5.12.1 Secure Sign On Over Bluetooth Connect to an existing site or add a new site Pair the device with your mobile handset Honeywell 2016...
  • Page 65: White List

    You may need to white list an IP address if you want to connect the the server remotely. White list feature is applicable only when the Cloud Link 4G Modem is in server mode to allow a configured client IP addresses to connect to device.
  • Page 66: Logs

    5.13 Logs 5.13.1 Event Logs Cloud Link 4G Modem supports event logging. The Event Log records activity is directly linked to and maintained within the instrument. Event Log activities include, Calibration Changes, Access Code Changes, Shutdown, Item Code Changes, AGA-8 Table, and Event Log Downloads.
  • Page 67 5 Configuring Cloud Link 4G Modem 5.13   Logs List of events: SL.NO Events ITEM Code Configuration parameters changed 3115 OTA firmare upgrade event 3116 Password Change 3117 Host Contact IP Address changed 3110 Host Contact Port Number Changed 3111...
  • Page 68: Diagnostic Logs

    5 Configuring Cloud Link 4G Modem 5.13   Logs 5.13.2 Diagnostic Logs Cloud Link 4G Modem supports failure diagnostic logging. Tap Data, and select Diagnostic Log Select the Date Range View or export diagnostic logs Honeywell 2016...
  • Page 69: Alarm Logs

    5 Configuring Cloud Link 4G Modem 5.13   Logs 5.13.3 Alarm Logs The Read Alarm Log function reads alarm activity data from a field instrument and transfers it to the alarm file. An Alarm Log record is defined as any alarm activity, which includes new alarms as well as alarms that have been cleared.
  • Page 70 5 Configuring Cloud Link 4G Modem 5.13   Logs List of alarms with alarm type: S.NO Alarms ITEM Code Status Code Alarm Type ALARM_LOG_ALARM_SET, 0 - Not Active 1  Low Battery Alarm 3120 ALARM_LOG_ALARM_READ, 1-Active ALARM_LOG_ALARM_CLEARED ALARM_LOG_ALARM_SET, 0 - Not Active 2 ...
  • Page 71: Cellular Logs

    5 Configuring Cloud Link 4G Modem 5.13   Logs 5.13.4 Cellular Logs Cloud Link 4G Modem supports Cellular logging. By  default, the device shows the most recent 10 Cellular logs. S.NO Cellular Statistics ITEM Code Access Technology 3124 RSSI 3058...

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