Motorola SB1 User Manual

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SMART BADGE
USER GUIDE
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Summary of Contents for Motorola SB1

  • Page 1 SMART BADGE USER GUIDE...
  • Page 3 SB1 SMART BADGE USER GUIDE 72E-164711-01 Rev. 082312 August 2012...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.
  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description Rev. 060412 06/04/12 Draft. Rev. 080612 08/06/12 Draft 2...
  • Page 6 SB1 User Guide...
  • Page 7: Table Of Contents

    Features ............................1-2 SB1 Startup ............................ 1-3 Charging ..........................1-3 WLAN Setup ..........................1-5 Resetting the SB1 .......................... 1-6 Powering Off the SB1 ........................1-6 Chapter 2: Operation Wearing the SB1 ..........................2-1 Lanyard ............................ 2-1 Holster ............................2-2 Armband ..........................2-2 Entering Data ..........................
  • Page 8 Holster ............................4-9 Armband ............................4-11 Lanyard ............................4-13 Chapter 5: Maintenance & Troubleshooting Introduction ............................ 5-1 Maintaining the SB1 ........................5-1 Battery Safety Guidelines ......................5-1 Cleaning ............................5-2 Approved Cleanser Active Ingredients ..................5-3 Harmful Ingredients ........................5-3 Cleaning Instructions .......................
  • Page 9 Table of Contents Materials Required ........................5-3 Cleaning the SB1 ........................5-3 Housing ..........................5-3 Display ..........................5-3 Exit Window ........................5-3 Connector ........................... 5-4 Cleaning Cradle Connectors ....................5-4 Cleaning Frequency ......................... 5-4 Troubleshooting ..........................5-5 SB1 ............................5-5 Single Slot Charging Cradle .....................
  • Page 10 SB1 User Guide...
  • Page 11: About This Guide

    Screens and windows pictured in this guide are samples and may differ from actual screens. Documentation Set The documentation set for the SB1 is divided into guides that provide information for specific user needs. • SB1 Regulatory Guide - provides all regulatory and safety information.
  • Page 12: Chapter Descriptions

    Touch . The Settings screen appears. Touch . The More Settings screen appears. Touch Software Version. The Software Version screen lists the RhoElements and SB1 Shell versions. Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started, describes the SB1’s physical characteristics, how to charge the SB1 and how...
  • Page 13: Related Documents And Software

    • Software type and version number Motorola Solutions responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your equipment for servicing and will be given specific directions.
  • Page 14 SB1 User Guide...
  • Page 15: Chapter 1 Getting Started

    CHAPTER 1 GETTING STARTED This chapter describes the SB1 physical characteristics, how to charge the SB1 and how to start the SB1 for the first time. Unpacking the SB1 Carefully remove all protective material from around the SB1 and save the shipping container for later storage and shipping.
  • Page 16: Features

    1 - 2 SB1 User Guide Features The features of the SB1 are shown in Figure 1-1. Lanyard Slot ® E Ink Display Scan Button Bar Code Reader Home Button I/O Contacts Charging Contacts Adapter Mounting Points SB1 smart badge...
  • Page 17: Charging The Sb1

    Battery Safety Guidelines on page 5-1. The SB1 must be charged within the 0 °C to +40 °C (32 °F to 104 °F) ambient temperature range. Out of the box, the SB1 is off and displays the Regulatory label information.
  • Page 18 Leave the SB1 in the cradle until the LED lights green indicating that it is fully charged. When using the SB1, the battery charge falls below a predetermine level, it shuts down and displays the Battery Discharged screen. When this occurs, immediately recharge the SB1 battery by placing it into a...
  • Page 19: Wlan Setup

    Resetting the SB1 If the SB1 stops responding to input, perform a reset. A reset stops all running applications and any unsaved data is lost. Simultaneously press and hold the Home and Scan buttons for five seconds. The SB1 beeps and then resets.
  • Page 20 1 - 6 SB1 User Guide...
  • Page 21: Chapter 2 Operation

    This chapter provides basic instructions for using the SB1. Wearing the SB1 The SB1 can be worn on a lanyard around the neck, in a holster on the hip or on an armband. Lanyard The lanyard provides easy access to the SB1 and allows the SB1 to be used as an employee badge when not in use.
  • Page 22: Holster

    2 - 2 SB1 User Guide The SB1 mounts onto the lanyard and can be removed and replaced with ease. An accelerometer instantly orients the screen 180° based on device position for easy viewing by customers and users. The lanyard is adjustable allowing the user to position the SB1 to a comfortable height. See Lanyard on page 4-13.
  • Page 23: Entering Data

    The user uses the tip of their finger to select objects, enter text and accept notifications. Do not use a pen or any other object on the SB1 display. It is designed for finger friendly touch only. Entering Data on Screen...
  • Page 24: Using A Headset

    One option for Push-to-Talk (PTT) communication is using a headset. Motorola Solutions offers two types of headset accessories; earbud headset and speaker headset. The Audio Adapter is required when using a headset. Connect the headset to the Audio Adapter when wearing the SB1 on the lanyard, holster or armband. Using Headset with SB1 in Holster...
  • Page 25 Operation 2 - 5 Using Headset with SB1 on Lanyard Figure 2-7 Headset with SB1 on Armband Figure 2-8...
  • Page 26: Using The Speaker Adapter

    SB1 User Guide Using the Speaker Adapter The Speaker Adapter provides PTT communication. When receiving audio, the sound comes from the Speaker Adapter. When the user speaks, the microphone on the front of the SB1 captures the audio. PTT Button Microphone...
  • Page 27: Home Screen

    Operation 2 - 7 Home Screen The Home screen provides the user access to SB1 configuration, applications, notifications and user profile settings. Press the Home button on the side of the SB1 to display the Home screen. Home Button Pressing Home Button...
  • Page 28: Notifications

    Settings - Touch to configure SB1 settings. Notifications The SB1 displays notifications for system and application status. When a notification is received, a notification dialog box appears on the screen and a beep sounds. The user can act on the notification or dismiss it depending upon the notification.
  • Page 29: Locking The Sb1

    Figure 2-14 To return to the Home screen, press the Home button. Setting User Profile Use the Profile screen to set the user name and user title, sign out of the SB1 and switch devices. Name Text Box Title Text Box...
  • Page 30: Enter Name And Title

    2 - 10 SB1 User Guide Enter Name and Title To enter user name: In the Profile screen, touch the top text box. The Enter Name screen appears. Enter Name Screen Figure 2-16 Press the keypad keys to enter the user name.
  • Page 31: Sign Out

    To be supplied. Switch Device To be supplied. Applications All applications installed on the SB1 can be accessed by touching App Launcher Screen Figure 2-18 The App Launcher screen displays an icon for each application. If more than six applications are installed, touch the arrow to move to the next page.
  • Page 32: Settings

    2 - 12 SB1 User Guide Settings Use the Settings screen to control SB1 functionality. Back Menu Battery Status WLAN Status Beeper Volume Control Audio Volume Control TEAM Express Settings Settings Screen Figure 2-20 • WLAN Status - Displays the signal strength for the WLAN signal. See Table 2-2 on page 2-12.
  • Page 33: Adjusting The Volume

    Description 0% - [does this actually appear?] 100% Adjusting the Volume To adjust the beeper volume and the audio volume on the SB1, touch to increase volume or decrease volume. TEAM Express Settings Use the TEAM Express Setting to enable TEAM Express for PTT and select a channel. For information on...
  • Page 34: Beeper Settings

    2 - 14 SB1 User Guide Beeper Settings To set the alerts on the SB1. The user can select the type of notification that produces an audio alert: Touch . The Settings screen appears. Touch . The Advanced Settings screen appears.
  • Page 35 Operation 2 - 15 Today Screen Figure 2-23 Touch to delete the current date. Use the keypad to enter the new date in the format DD/MM/YYY. Touch . The Set date and time screen appears. Touch the Time field. The Now screen appears. Now Screen Figure 2-24 Touch...
  • Page 36: Team Express Voice Client

    2 - 16 SB1 User Guide TEAM Express Voice Client TEAM Express Voice Client creates PTT communication capability between disparate enterprise devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, TEAM Express delivers simple PTT communication without the need of a voice communication server.
  • Page 37: Team Express Voice Client Configuration

    Operation 2 - 17 • Network Tone: • Three increasing beeps. Plays when TEAM Express is acquiring the WLAN connection and ready for voice communication. • Three decreasing beeps. Plays when TEAM Express has lost the WLAN connection and is not ready for voice communication.
  • Page 38: Select A Talk Group

    2 - 18 SB1 User Guide Select a Talk Group One of 21 talk groups can be selected by TEAM Express users. However, only one talk group may be enabled at a time on the SB1. Touch . The Settings screen appears.
  • Page 39: Response To A Group Broadcast

    Operation 2 - 19 If a busy tone is heard, release the PTT button and wait a moment before making another attempt. Ensure that TEAM Express and the WLAN are enabled. Start talking immediately after the talk tone plays. If the user holds the PTT button for more than 60 seconds, the call is dropped and then NOTE restarted preventing others from making Group Broadcast calls.
  • Page 40 2 - 20 SB1 User Guide...
  • Page 41: Chapter 3 Data Capture

    Introduction The SB1 contains a bar code reader with aimer and illumination for reading bar code data. The reader uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.
  • Page 42 Hold the SB1 farther away for larger symbols. • Move the SB1 closer for symbols with bars that are close together. NOTE Scanning procedures depend on the application. An application may use different scanning procedures from the one listed above.
  • Page 43: Chapter 4 Accessories

    Chapter 4 Accessories Introduction The SB1 accessories provide a variety of product support capabilities. Table 4-1 lists the SB1 accessories. SB1 Accessories Table 4-1 Accessory Description Cradles Single Slot Charging Cradle Charges the battery within the SB1. Ten Slot Charge Only Cradle Charges up to ten SB1s.
  • Page 44: Single Slot Charging Cradle

    Ensure to follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-1. Use the Single Slot Charging cradle to charge the SB1 battery. To charge the SB1 battery: Single Slot USB Cradle Figure 4-1 If attached, remove the SB1 from the lanyard or holster tether.
  • Page 45 Scan Button Single Slot USB Cradle Figure 4-2 The Charging screen displays and the SB1 LED Indicator indicates the SB1 battery charging status. The battery charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications.
  • Page 46: Ten Slot Charge Only Cradle

    If attached, remove the SB1 from the lanyard or holster tether. Slide the SB1 into the slot with the Scan button facing up. Push down on the SB1 until it snaps into place. Verify that the SB1 is secure in the slot.
  • Page 47 Scan Button Insert SB1 into Ten Slot Charge Only Cradle Figure 4-4 The Charging screen displays and the SB1 LED Indicator indicates the SB1 battery charging status. The battery charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications.
  • Page 48: Audio Adapter

    SB1 User Guide Audio Adapter Use the Audio Adapter to add audio functionality to the SB1. To attached the Audio Adapter to the SB1: Align the Audio Adapter magnets with the adapter mounting points on the back of the SB1.
  • Page 49 Accessories 4 - 7 Connect Headset to Audio Adapter Figure 4-7...
  • Page 50: Speaker Adapter

    Use the Speaker Adapter to add audio and push to talk functionality. To install the Speaker Adapter onto the SB1: Align the Speaker Adapter magnets with the adapter mounting points on the back of the SB1. Magnets Align Speaker Adapter Figure 4-8 Lower the Speaker Adapter onto the SB1.
  • Page 51: Holster

    4 - 9 Holster Use the holster to store the SB1 provides a holder for the SB1. The holster holds the SB1 on a belt or waist band and provides a tether to attach the SB1 to the holster. Holster Figure 4-10 Feed the loop end of the tether through one of the holes in the holster.
  • Page 52 Feed the clip end through the lanyard slot and snap together. Install Clip onto SB1 Figure 4-13 Place the SB1 into the holster with the Scan button facing down and the screen facing the holster. Push the SB1 into the holster until it snaps into place. Install SB1 onto Holster Figure 4-14 To remove the SB1 from the holster, pull on the top of the SB1 away from the body.
  • Page 53: Armband

    Accessories 4 - 11 Armband Use the Armband to wear the SB1 on the arm. To install the armband: Feed the end of the armband through the buckle ensuring that the rubber grip side is facing inside. Rubber Grip Material...
  • Page 54 4 - 12 SB1 User Guide Insert Holster Figure 4-17 Lift and then pull the end of the armband to tighten. Tighten Armband Figure 4-18...
  • Page 55: Lanyard

    Accessories 4 - 13 Lanyard The lanyard provide a means to hold the SB1 on neck. Adjustment Buckle Breakaway Snap J-hook Lanyard Figure 4-19 Slide the lanyard strap through the Adjustment Buckle to adjust the length of the lanyard. Moving the buckle closer to the Breakaway Snap lengthens the lanyard and moving it away from the Breakaway Snap shortens the lanyard.
  • Page 56 4 - 14 SB1 User Guide Adjust Lanyard Figure 4-20...
  • Page 57: Chapter 5 Maintenance & Troubleshooting

    Do not store or use the SB1 in any location that is dusty, damp, or wet. • Use a soft lens cloth to clean the SB1. If the surface of the SB1 screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution. See Cleaning on page 5-2.
  • Page 58: Cleaning

    Improper battery use may result in a fire, explosion, or other hazard. • Do not use a tool to remove the battery from the SB1 or battery charging accessory. • To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC)
  • Page 59: Approved Cleanser Active Ingredients

    Harmful Ingredients The following chemicals are known to damage the plastics on the SB1 and should not come in contact with the device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and chlorinated hydrocarbons;...
  • Page 60: Connector

    Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the SB1. Do not leave any cotton residue on the connector. Repeat at least three times.
  • Page 61: Troubleshooting

    Solution SB1 does not turn on. Battery not charged. Charge the SB1. System crash. Perform a reset. If the SB1 still does not turn on, contact system administrator. For more information see, Resetting the SB1 on page 1-5. Battery did not charge.
  • Page 62: Single Slot Charging Cradle

    Remove and re-insert the SB1 into the cradle, the cradle. ensuring it is correctly seated. SB1 was removed from cradle If the SB1 battery is fully depleted, it can take up to too soon. four hours to fully recharge a battery. Battery is faulty.
  • Page 63: Speaker Adapter

    Maintenance & Troubleshooting 5 - 7 Speaker Adapter Troubleshooting the Speaker Adapter Table 5-5 Problem Cause Solution Audio cannot be heard Speaker Adapter not Remove Speaker Adapter and reinstall. through Speaker Adapter. connected properly. Volume is too low. Increase audio volume,...
  • Page 64 5 - 8 SB1 User Guide...
  • Page 65: Appendix A Specifications

    Appendix A Specifications This appendix provides specifications for the SB1 and accessories. SB1 Technical Specifications Table A-1 summarizes the SB1 technical specifications and intended operating environments. SB1 Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions 92 mm L x 81 mm W x 14 mm D (3.62 in.
  • Page 66 A - 2 SB1 User Guide SB1 Technical Specifications (Continued) Table A-1 Item Description User Environment Operating Temperature 0 °C to 40°C (32 °F to 104 °F) Storage Temperature -40 °C to 70 °C (-40 °C to 158 °F) Charging Temperature 0 °C to 40 °C (32 °F to 104 °F)
  • Page 67: Glossary

    Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable radio-equipped mobile units, such as a SB1. The AP allows a mobile user to roam freely through a facility while maintaining a seamless connection to the wired network.
  • Page 68 Glossary - 2 SB1 User Guide Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use. Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.
  • Page 69 See Subnet. SB1. In this text, SB1 refers to the Motorola smart badge. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
  • Page 70 Glossary - 4 SB1 User Guide Subnet. A subset of nodes on a network that are serviced by the same router. See Router. Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections.
  • Page 71: Bar Code Reading

    ........1-6 cradles resetting the SB1 ......1-6 single slot charging cradle battery charging .
  • Page 72 ......5-5 SB1 ........5-5 single slot charging cradle .
  • Page 74 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All Rights Reserved.

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