Epson SC-F9300 series User Manual
Epson SC-F9300 series User Manual

Epson SC-F9300 series User Manual

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User's Guide
CMP0106-00 EN
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  • Page 1 User's Guide CMP0106-00 EN...
  • Page 2 Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
  • Page 3: Table Of Contents

    Cleaning Around the Caps....63 Using EPSON Software Updater... . 23 Finishing Cleaning..... . 65 Uninstalling Software.
  • Page 4 Ways to Check for Clogs....80 Epson Edge Print..... . 131 Printing nozzle check patterns.
  • Page 5: Introduction

    SC-F9300 Series User's Guide Introduction Introduction Printer Parts Front Section Maintenance cover (left) Open this cover to clean the area around the print head. Normally closed when using the printer. “Cleaning Around the Print Head” on page 62 Heater The heater can be used to rapidly dry ink after printing.
  • Page 6 SC-F9300 Series User's Guide Introduction Roll core holder Place the roll core for media take-up on these holders. There are same parts on both the left and the right. “Using the Auto Take-up Reel Unit” on page 33 Roll support Rest media temporarily on these supports when removing the take-up roll.
  • Page 7: Right View

    SC-F9300 Series User's Guide Introduction Maintenance cover (right) Open this cover to clean the area around the caps. Normally closed when using the printer. “Cleaning Around the Caps” on page 63 Media loading lever After loading media, lower the media loading lever to keep the media in place. Raise the lever to release the media prior to removal.
  • Page 8 SC-F9300 Series User's Guide Introduction Airflow vents Allows air to flow into the printer. Do not obstruct these vents. Waste ink tube Tubes for ejecting waste ink. Be sure the end of this tube is in the Waste Ink Bottle while the printer is in use.
  • Page 9: Inside

    SC-F9300 Series User's Guide Introduction Status lamp The color indicates the network's communication speed. : 100Base-TX Green : 1000Base-T USB port Connects the USB cable. Inside Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference sections below.
  • Page 10: Back

    SC-F9300 Series User's Guide Introduction Pressure rollers These rollers press down on the media during printing. “Daily Cleaning” on page 59 Platen This suctions and fixes the media for smooth printing and media feeding. “Daily Cleaning” on page 59 Caps Except during printing, these caps cover the print head nozzles to prevent them drying out.
  • Page 11 SC-F9300 Series User's Guide Introduction Roll holder Place media on these holders. There are same parts on both the left and the right. Level gauge When installing on a carpeted floor or a sloping floor, check the horizontal level of the printer. There are same parts on both the left and the right.
  • Page 12: Slider

    SC-F9300 Series User's Guide Introduction Slider Control panel Slider Mount the chip unit included with the ink pack. “Ink refill” on page 65 Ink inlet cover Open this when refilling the ink tank with ink. Chip unit The IC chip is a built-in unit.
  • Page 13 SC-F9300 Series User's Guide Introduction ❏ Pressing this button displays the Media Setup When the media loading lever is in a lowered position and the d button is pressed, media is fed. If menu on the screen to perform Feed To Cut the u button is pressed, media is rewound.
  • Page 14: Understanding The Display

    SC-F9300 Series User's Guide Introduction ❏ The printer enters pause status if this is pressed Feed adjustment information during printing while printing. To release the pause status, press the This information is displayed when the adjustment W button again, or select Pause Cancel on the value is specified during printing.
  • Page 15 SC-F9300 Series User's Guide Introduction A chip unit for automatic charging is mounted. When the estimated amount of ink starts to run out, a low ink warning does not occur. Refill the ink with one pack of ink if the remaining ink...
  • Page 16 SC-F9300 Series User's Guide Introduction Notices for when periodic cleaning or auto clean- ing* are to occur are displayed as shown below. 2 Ink color codes The times these are done change greatly depending HDK : High Density Black on the ambient temperature of the print heads. In...
  • Page 17: Features

    (EMX) printed media cleanly, with no wrinkles. Achieving provided by Epson. An EMX is a print settings file for high-volume printing and continuous nighttime each media type and includes print information that is...
  • Page 18: High Print Quality

    SC-F9300 Series User's Guide Introduction See the “Specifications Table” for the external E-Mail Error/Warning Notification dimensions of the printer. EpsonNet Config with Web Browser system built into the printer's network interface offers e-mail “Specifications Table” on page 132 notification. Once configured for e-mail notification,...
  • Page 19: Notes When Not Using The Printer

    “Cleaning Locations and Cleaning Timing” they will be done for a fee. on page 55 Contact your dealer or Epson Support. ❏ The print head may not be capped (the print head ❏ The pressure rollers may crease media left in the may not return to the right side) if the printer is printer.
  • Page 20: Handling Media

    SC-F9300 Series User's Guide Introduction ❏ Do not remove the ink tanks. ❏ Packaging materials can be used to store media Adjustments are done to the ink tanks when they and should not be thrown away. are installed. Removing them may impair quality ❏...
  • Page 21: Introducing The Supplied Software

    The following applications are available for Windows on the supplied software disc. When using a computer running on Mac OS X or one without a disc drive, you can install the software from http://epson.sn. Install as required. For information about these applications, see the Network Guide (Online Manual) or the on-line help for the application in question.
  • Page 22 SC-F9300 Series User's Guide Introduction Software Name Summary EpsonNet Config SE With this software, you can configure various network settings for the printer from your computer. This is useful as it allows you to enter addresses and names using the keyboard.
  • Page 23: Starting Epson Control Dashboard

    Double click the Epson Control Dashboard icon on the desktop. The Epson Control Dashboard icon is created when this application is installed. You do not need to install Epson Control Dashboard on the startup computer. Launch a browser on the computer you want to access from.
  • Page 24: Uninstalling Software

    Software that is not displayed in the list cannot be updated using EPSON Software Updater. Check for the Selecting the following deletes the Epson latest versions of the software from the Epson Web site. communications drivers. The model number appears in XXXXX.
  • Page 25 SC-F9300 Series User's Guide Introduction If you are reinstalling the Epson communications drivers, restart the computer. Mac OS X The following describes how to remove Epson Control Dashboard. Quit Epson Control Dashboard. Double-click Applications - Epson Software - Epson Control Dashboard - Epson Control Dashboard Uninstaller.
  • Page 26: Basic Operations

    SC-F9300 Series User's Guide Basic Operations Notes on Loading Media Basic Operations Caution: Precautions When ❏ The heater may be hot; observe all necessary precautions. Failure to observe the necessary Handling Media precautions could result in burns. ❏ Because the media is heavy, it should not be If the following points are not observed when carried by one person.
  • Page 27: Loading Media

    SC-F9300 Series User's Guide Basic Operations Media that cannot be used Open the front cover, and then lower the media loading lever. Do not use media that is folded, wrinkled, scuffed, torn, or dirty, as shown in the following figures. The media could rise up and contact the printheads and damage them.
  • Page 28 SC-F9300 Series User's Guide Basic Operations Important: If the right holder handle shaft is not visible, rotate the handle forward until it stops. The media can not be properly loaded if the handle shaft is not visible. Move the roll holder to the set position...
  • Page 29 SC-F9300 Series User's Guide Basic Operations Firmly insert the roll core of the media onto the roll holder. Note: If the roll of media has an outer diameter that is less than 140 mm, the roll core will not reach the roll holder when raised using the lift lever.
  • Page 30 SC-F9300 Series User's Guide Basic Operations Rotate the handle until part A in the illustration Important: below is fully inserted. If the roll holder is inserted into the roll core insufficiently, media is not fed correctly during printing because of slippage between the roll holder and roll core.
  • Page 31 SC-F9300 Series User's Guide Basic Operations Confirm that the left edge of the media is within the range of the label's rectangle in the illustration below. Hold the center of the media in one hand, and pull it straight until it is aligned with the bottom edge of the label on the heater.
  • Page 32 SC-F9300 Series User's Guide Basic Operations While holding the tabs of the media edge plate on both sides, move the plate to the top edge of the media. Adjust so that the edges of the media are aligned with the center of the round holes in the media edge plates.
  • Page 33: Using The Auto Take-Up Reel Unit

    SC-F9300 Series User's Guide Basic Operations Taking-up with printed side out places the printed Important: surface on the outside of the roll. ❏ Do not use the media edge plates with media that is 0.4 mm or more thick. The You can check the procedure in a video on YouTube.
  • Page 34: Attaching The Roll Core

    SC-F9300 Series User's Guide Basic Operations Important: Always press the d button to feed the media. If the media is pulled by hand, the media may twist during take-up. Deformed Loosen the roll core holder fixing screws on both sides and adjust the roll core holders so that the distance between the two is wider than the media.
  • Page 35 SC-F9300 Series User's Guide Basic Operations Align and move the right-side roll core holder Insert the roll core onto the right holder. to the right edge of the media. Check that the left-side roll core holder is fully inserted into the roll core and that the roll core and edges of the media are not misaligned.
  • Page 36 SC-F9300 Series User's Guide Basic Operations To ensure that the roll core holder is Rotate the handle until part A in the illustration sufficiently inserted into the roll core, push the below is fully inserted. top of the roll core holder towards the end of the roll two times.
  • Page 37: Take-Up With The Printed Side Facing In

    SC-F9300 Series User's Guide Basic Operations Leave a 10 to 20 cm wide section in the center Take-up with the Printed Side of the media, and cut at least 25 cm in height Facing In from the left and right corners of the media.
  • Page 38 SC-F9300 Series User's Guide Basic Operations Hold down the d button in the control panel to Flip the Auto switch to feed enough media for a single wrap around the take-up roll core. Flip the Auto switch to Off and hold down the...
  • Page 39: Take-Up With The Printed Side Facing Out

    SC-F9300 Series User's Guide Basic Operations Take-up with the Printed Side Note: You can confirm differences in tension by lightly Facing Out tapping both edges of the media as shown in the illustration below. While pulling the center section of the media...
  • Page 40 SC-F9300 Series User's Guide Basic Operations Flip the Auto switch to Off and hold down the Confirm that the media is attached without Manual switch on the side to take-up looseness. the media for a single wrap around the core.
  • Page 41: Settings For Loaded Media

    SC-F9300 Series User's Guide Basic Operations Hold down the d button until the media is Buttons that are used in the following settings taken up and wrap around the core once or twice. Use the d/u buttons to select the media setting number to which the print settings have been registered, and then press the Z button.
  • Page 42: Removing The Take-Up Roll

    SC-F9300 Series User's Guide Basic Operations The screen where you can enter the length of 1. Print the remaining amount of media. (When the loaded media is displayed. Media Remaining is set to On) Use the d/u buttons to choose a length between 1.0 and 600.0 m and press the Z...
  • Page 43: Cutting Media

    SC-F9300 Series User's Guide Basic Operations Select Print Remaining Length and press the Raise the cutter, and then move it so that the cutter blade fits the cutter groove properly. Z button. If you cannot position your hand correctly due...
  • Page 44: Removing Media

    SC-F9300 Series User's Guide Basic Operations Set the Auto switch to Off. Take up the cut Loosen the left roll core holder fixing screw and media completely by operating the Manual remove the roll core holder from the roll. switch according to how the media is rolled.
  • Page 45: Before Printing

    ❏ Register the media settings to the printer from the chip unit and refill the ink. Epson Control Dashboard. By using print settings files (EMX) that Epson While printing, you can replace the chip unit and refill provides free-of-charge, you can easily print with...
  • Page 46: Easy Media Setup Procedure

    Use the d/u buttons to select the media type Web or media settings saved in the same model of that matches the loaded media, and then press printer. the Z button. For more details, see the Epson Control Dashboard Media Type Paperweight (g/ online help. Thinnest...
  • Page 47: Z Button

    SC-F9300 Series User's Guide Basic Operations When executing Manual: An adjustment Check the printed adjustment pattern. pattern is printed. When the pattern is done printing, proceed to step 9 because the Status Adjustment adjustment value entry screen is already Pattern displayed.
  • Page 48: Media Adjust

    SC-F9300 Series User's Guide Basic Operations Select in the order of Media Setup - Customize Media Adjust Settings - Media Adjust - Auto Feed Adjustment. Use this menu in the following cases. When you press Z, auto adjust starts, and an adjustment pattern is printed.
  • Page 49 SC-F9300 Series User's Guide Basic Operations When performing 500mm Pattern: Approximately If there are patterns where the overlapping or 970 mm gaps are the same, enter the middle value in step 7. Enter “-0.05%” in the cases shown below. Setting procedure Check that the printer is ready, and load the media according to the actual usage conditions.
  • Page 50: Changing Settings During Printing

    SC-F9300 Series User's Guide Basic Operations Head Alignment Select the finest lined pattern (all lines overlap) for both. Select “-1” in the cases shown below. Depending on the model or setting status being used, the maximum length of the media required to print the test pattern differs as shown below.
  • Page 51: Correcting Banding

    SC-F9300 Series User's Guide Basic Operations If, in contrast, the feed amount is too large, Press the d/u buttons to select Heater white bands (pale stripes) will appear; adjust Temperature, and then press the Z button. the feed amount downwards.
  • Page 52: Printable Area

    SC-F9300 Series User's Guide Basic Operations Printable area The left and right edges of media recognized by the printer varies as shown below according to the Media Size Check settings. Media Size Check On : The printer automatically detects the left and right edges of the loaded media.
  • Page 53 SC-F9300 Series User's Guide Basic Operations The gray area in the illustration below shows the printable area. The arrow indicates the feed direction. * When Media Size Check is set to Off, this is 1,626 mm (64 inches) regardless of the width of the loaded media.
  • Page 54 SC-F9300 Series User's Guide Basic Operations By selecting No Margin in Margin Between Pages in the settings menu for the printer, you can adjust the margins in a range between -10 mm and +10 mm. This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer for more information.
  • Page 55: Maintenance

    SC-F9300 Series User's Guide Maintenance Maintenance When to Perform Various Maintenance Operations Cleaning Locations and Cleaning Timing If you continue to use the printer without cleaning, it could cause clogged nozzles or ink drops to occur. When to perform Component to be cleaned...
  • Page 56: Replacing And Refilling Consumables

    SC-F9300 Series User's Guide Maintenance Replacing and Refilling Consumables When to perform Component to be replaced When a prepare and replacement Flushing pad message is displayed on the control Wiper unit panel screen “Replacing the Head Cleaning Set” on page 75 DWaste Ink Bottle “Disposing of Waste Ink”...
  • Page 57: Other Maintenance

    SC-F9300 Series User's Guide Maintenance Other maintenance When to perform Operation ❏ When checking if nozzles are clogged Checking for clogged nozzles ❏ “Checking for clogged nozzles” on page 80 When checking which colors are clogged ❏ Horizontal stripes or tint unevenness (banding) are appeared.
  • Page 58: What You'll Need

    SC-F9300 Series User's Guide Maintenance Cup (x1) What You’ll Need Gloves (x12) Ready the following items before beginning cleaning Cleaning stick (x25) and replacement. How to use these U “Using the ink cleaner” on When the supplied parts have been completely used, page 60 purchase new consumables.
  • Page 59: Precautions Regarding Maintenance

    SC-F9300 Series User's Guide Maintenance ❏ Do not touch the tips of the cleaning sticks. Oil Precautions regarding from your hands could damage the print head. maintenance ❏ Do not use anything other than the specified ink cleaner when cleaning around the print head, caps, etc.
  • Page 60: Performing Regular Cleaning

    SC-F9300 Series User's Guide Maintenance Soak a soft cloth in water, wring it out Performing Regular thoroughly, and then wipe off any ink, lint, or dust that has adhered to the platen. Cleaning Carefully remove lint and dust stuck in the groove of the platen.
  • Page 61: Moving The Print Head

    SC-F9300 Series User's Guide Maintenance Put the cup supplied with the ink cleaner on Important: the metal tray, and pour approximately 10 ml of ink cleaner into the cup. Be sure to follow the steps below when positioning the print head. Moving the print head manually could cause malfunction.
  • Page 62: Cleaning Around The Print Head

    SC-F9300 Series User's Guide Maintenance Note: Important: The buzzer sounds 10 minutes after the print head is ❏ Rinse a cleaning stick using ink cleaner moved (default setting). Press the Z button to for each step. continue the cleaning process. After 10 more minutes have passed, the buzzer sounds again.
  • Page 63: Cleaning Around The Caps

    SC-F9300 Series User's Guide Maintenance Close the left-side maintenance cover. Important: When using a cleaning stick or tweezers, do not touch the inside of the cap and do not Cleaning Around the Caps push strongly against the edges or the surrounding area of the cap.
  • Page 64 SC-F9300 Series User's Guide Maintenance When there is lint or dust in the cap Hold the cleaning stick perpendicularly and wipe the outer areas of all the caps and the Remove using the tip of the cleaning stick or tweezers.
  • Page 65: Finishing Cleaning

    SC-F9300 Series User's Guide Maintenance ❏ Check the level of the ink. If the remaining ink is 70 mm or less from the bottom of the ink tank, replace the chip unit and refill the ink. Printing cannot be done if even one color is Charge Expended or Refill Ink Tank.
  • Page 66: Precautions When Refilling Ink

    ❏ Do not place items on the ink tank or subject the ink tank to strong impacts. The ink tank You can download it at your local Epson Web site. could become detached. Contact your dealer or Epson Support.
  • Page 67 Remove the chip unit from the slider. The ink tank replacement interval depends on the usage environment and conditions. Contact your dealer or Epson Support. Lift the lock lever for the slider of the chip unit you intend to replace.
  • Page 68 SC-F9300 Series User's Guide Maintenance Attach the chip unit supplied with the new ink As shown in the illustration, shake the new ink pack to the slider. pack horizontally, about 5 cm to the left and right, for approximately 15 times in 5 seconds.
  • Page 69 SC-F9300 Series User's Guide Maintenance Ink other than High Density Black Ink High Density Black Ink (1) Grip the ink inlet cap's hook and pull up. Ink will adhere if you hold another part to remove the ink inlet cap.
  • Page 70 SC-F9300 Series User's Guide Maintenance Fill the ink tank with the ink from the ink pack. Insert the spout of the ink pack into the ink tank ink inlet groove and slowly tilt to pour out the ink. Tear off the ink pack spout opening.
  • Page 71: Procedure For Stirring The High Density Black Ink

    SC-F9300 Series User's Guide Maintenance Ink other than High Density Black Ink Close the slider ink inlet cover. When ink adheres to the heat shield when High Density Black Ink refilling the ink, remove the heat shield and clean it.
  • Page 72 SC-F9300 Series User's Guide Maintenance Open the ink inlet cover for the slider on which an HDK ink label is stuck. Remove the ink inlet cap from the ink tank. Grip the ink inlet cap's hook and pull up. Ink will adhere if you hold another part to remove the ink inlet cap.
  • Page 73: Disposing Of Waste Ink

    SC-F9300 Series User's Guide Maintenance In one-second intervals, move the stirring stick Close the ink inlet cover. up and down. Repeat about 15 times. When moving the stirring stick up and down, touch the ink inlet cap to the ink tank and raise it until you can see the hook on the stirring stick completely.
  • Page 74: Waste Ink Counter

    SC-F9300 Series User's Guide Maintenance Remove the Waste Ink Bottle from the Waste Replace waste ink bottle and press . is displayed Ink Bottle holder. Replace the Waste Ink Bottle with a new bottle immediately. Replacement procedure U “Replacing the Waste Ink Bottle”...
  • Page 75: Replacing The Head Cleaning Set

    SC-F9300 Series User's Guide Maintenance Important: Note: Note the following points when transferring waste ink ❏ Be sure to confirm that the waste ink from the waste ink bottle to another container. tube is inserted in the mouth of the waste ❏...
  • Page 76: How To Replace The Head Cleaning Set

    SC-F9300 Series User's Guide Maintenance A confirmation message appears twice. Important: Thoroughly confirm the content on each About the Head Cleaning Set Counter screen, and then click the Z button. The printer tracks amounts consumed using the head cleaning set counter and displays a message After the print head moves to the left end of the printer, open the right maintenance cover.
  • Page 77 SC-F9300 Series User's Guide Maintenance To avoid soiling your surroundings with ink, Lift up the tab on the flushing pad, and remove wrap the used wiper unit in the packaging supplied with the new wiper unit. Remove the flushing pad that you removed and place it on the metal tray.
  • Page 78: Replacing The Media Edge Plates

    When the media edge plates supplied with the printer are deformed or damaged, be sure to replace them with new ones. Contact your dealer or Epson Support. Important: If a deformed or damaged media edge plate continues to be used, it may result in damage to the print head.
  • Page 79 SC-F9300 Series User's Guide Maintenance Insert a new media edge plate into the left edge of the platen. Important: You cannot attach the media edge plates from the right. When inserting the plate, check the following two points. (1) Align the white line on the platen with that of the media edge plate.
  • Page 80: Disposal Of Used Consumables

    Step 3 to attach them company. again. Otherwise, the head may be damaged. You can download it at your local Epson Web site. While holding the tabs of each media edge plate on both sides, move both the plates to the Checking for clogged left and right edges of the platen respectively.
  • Page 81: Printing Nozzle Check Patterns

    SC-F9300 Series User's Guide Maintenance Example of clogged nozzles Btw Pages Nozzle Check - Print Pattern When printing for the set number of pages is complete, the next page is printed across the printed check pattern. When all printing is complete, you can...
  • Page 82: Head Cleaning Procedure

    SC-F9300 Series User's Guide Maintenance Choose the nozzle arrays to be cleaned. Head cleaning procedure (1) Use the d/u buttons to choose the nozzle Buttons that are used in the following settings arrays with faint or missing segments in the pattern, and then press the Z button.
  • Page 83: Cleaning The Heat Shield

    SC-F9300 Series User's Guide Maintenance Soak a soft cloth in water, wring it out Cleaning the Heat Shield thoroughly, and then wipe off any ink that has adhered to the heat shield. When it becomes hard to see inside the ink tank because ink has adhered to the heat shield, remove the heat shield and clean it.
  • Page 84: Greasing Procedure For Carriage Rod A

    SC-F9300 Series User's Guide Maintenance There are two carriage rods, rod A and rod B. Apply Use the u button to select Other maintenance, grease to both rods using the grease kit supplied with and then press the Z button.
  • Page 85 SC-F9300 Series User's Guide Maintenance Important: Do not slide the tool back and forth. If you slide the tool back and forth, dust will be moved to the print head stand-by position and a malfunction may occur. Remove the dirty pad from the tool.
  • Page 86: Greasing Procedure For Carriage Rod B

    SC-F9300 Series User's Guide Maintenance Greasing procedure for carriage rod B Hold a new pad B firmly against the gray part of the rod as shown in the illustration, and smoothly slide it from the right end to the left end to wipe off stains on the rod.
  • Page 87 SC-F9300 Series User's Guide Maintenance ❏ Store the container at room temperature with the cap uppermost in a location that is not exposed to direct sunlight.
  • Page 88: Using The Control Panel Menu

    SC-F9300 Series User's Guide Using the Control Panel Menu Using the Control Panel Menu Menu Operations The menus are used as shown below. Ready Menu Media Setup Media Remaining Remaining Setup Media Setup Feed To Cut Position Print Remaining Length...
  • Page 89: Menu List

    SC-F9300 Series User's Guide Using the Control Panel Menu Menu List The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item. Media Setup For more information on these items, see U “The Media Setup Menu”...
  • Page 90 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Heating & Drying Heater Temperature Off, 30 °C to 55 °C Drying Time Per Pass 0 to 10 sec Blank Area Feed Quick, Standard, Slow, Slowest After Heater Feed...
  • Page 91 SC-F9300 Series User's Guide Using the Control Panel Menu Printer Setup For more information on these items, see U “The Printer Setup Menu” on page 99 Item Parameter Margin Setting Side Margin(Right) 3 to 25 mm Side Margin(Left) 3 to 25 mm...
  • Page 92 SC-F9300 Series User's Guide Using the Control Panel Menu Maintenance For more information on these items, see U “The Maintenance Menu” on page 104 Item Parameter Nozzle Check Print At Right Print (The options available vary with the option selected for Media Print At Center Size Check and the width of the media used.)
  • Page 93 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter IP Address Setting Auto Panel IP: 000.000.000.000 – 255.255.255.255 SM: 000.000.000.000 – 255.255.255.255 DG: 000.000.000.000 – 255.255.255.255 Print Status Sheet Print Restore Settings Yes, No Preferences Date And Time...
  • Page 94: Details Of The Menu

    SC-F9300 Series User's Guide Using the Control Panel Menu Details of the Menu The Media Setup Menu The Media Setup menu can be accessed directly by pressing the M button. * indicates default settings. Item Parameter Explanation Feed To Cut Position Sends the end of the print to the cutting groove.
  • Page 95 The optimal media setting values are set if you either do Easy Media Setup or register the media settings on the printer using the supplied Epson Control Dashboard. Normally, use this as it is. When using specific media or when a problem such as head striking or banding is detected in printing results, change the default.
  • Page 96 When doing a Head Alignment after Auto Feed Adjustment for Manual Easy Media Setup is complete. Feed Adjustment ❏ When media setting values for downloaded EMX files are registered to the printer with Epson Control Dashboard. Standard Print ❏ When the following conditions occur after performing media adjustment.
  • Page 97 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Heating & Drying Heater Temperature Off, 30°C to 55 °C You can set the heater's temperature. Drying Time Per Pass Select the time the print head pauses to allow drying after each pass.
  • Page 98 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Head Movement Choose the range in which the print head moves during printing. Data Width Data Width: The print heads move within the range of the print data's Printer Full Width width.
  • Page 99: The Printer Setup Menu

    SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Periodic CL Cycle Auto Performs head cleaning at the most suitable time according to the media settings. If the specified time for periodic cleaning is reached during printing, head cleaning is performed after printing is complete.
  • Page 100 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Margin Setting Side Margin(Right) Choose the width of the right margin when media is loaded in the 3 to 25 mm (5 printer. See the following for more information.
  • Page 101 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Media Size Check Choose whether the printer automatically detects (On), or does not automatically detect (Off), the edges of the media. Try Off if the printer displays a Media Size Error when the media is correctly loaded. Note, however, that the printer may print beyond the edges of the media when Off is selected.
  • Page 102 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Sleep Mode 15 to 240 minutes The printer enters sleep mode when no errors are detected and no print jobs have been received for a specific time. In sleep mode, all heaters turn off, the control panel turns off, and the internal motors and other components consume less power.
  • Page 103 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Extend Charge Timing When you have reserved a chip unit and are continuing to use it, if a discrepancy occurs between the estimated ink level indication on Select Target Ink...
  • Page 104: The Maintenance Menu

    SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation When To Clean Set the time to do periodic head cleaning when the printer is not being Off, 1 to 240 h (72 used. Cleaning Level Light Head cleaning will not occur if set to Off.
  • Page 105: The Printer Status Menu

    SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Head Maintenance Auto Head Mainte- Execute Do this if nozzle clogging or ink drops still occurs even after cleaning nance the heads. U Operation Guide (booklet/PDF) Regular Cleaning...
  • Page 106 Preferences Date And Time MM/DD/YY HH:MM Set the printer’s built-in clock. The time set here is used to display the printer's status in the job logs and on the Epson Control Dashboard. Language Japanese Select the language used in the control panel display.
  • Page 107 SC-F9300 Series User's Guide Using the Control Panel Menu Item Parameter Explanation Alert Lamp Setting Enable (On) or disable (Off) the alert lamp that lights when an error occurs. Reset All Settings When you select Yes, all settings in the configuration menu,...
  • Page 108: Problem Solver

    Firmware update failed. Use Epson Control Dashboard to update the firmware again. Restart the printer. If this message appears in the control panel again, contact your dealer or Epson Support. Print head is nearing end of service life. The current print head is nearing the end of its service life.
  • Page 109 SC-F9300 Series User's Guide Problem Solver Messages What to do Auto Take-up Reel Unit stopped. Media is not correctly attached to the Auto Take-up Reel Unit. Press the W button and select Job Cancel to cancel printing. Flip the Auto switch on the Auto Take-up Reel Unit to the Off position, then flip it back and reattach the media to the Auto Take-up Reel Unit.
  • Page 110: When A Maintenance Call/Service Call Occurs

    Maintenance Request A part used in the printer is nearing the end of its service life. Replace Part Now/Replace Part Soon Contact your dealer or Epson Support and tell them the maintenance request XXXXXXXX code. You cannot clear the maintenance request until the part is replaced. A service call occurs if you continue to use the printer.
  • Page 111: Troubleshooting

    SC-F9300 Series User's Guide Problem Solver Troubleshooting Is the USB hub recognized correctly? Make sure the USB hub is recognized correctly on the computer. If it has, disconnect the USB hub from You cannot print (because the the computer and connect the computer directly to the printer.
  • Page 112: The Prints Are Not What You Expected

    Has the printer been left unused for a long Are you using a genuine Epson ink pack? time? This printer is developed for use with Epson ink If the printer has not been used for a long time, the packs. If you use non-Epson ink packs, printouts may nozzles may have dried up and have been clogged.
  • Page 113: Media

    SC-F9300 Series User's Guide Problem Solver Vertical ruled lines are misaligned. Have you compared the printing result with the image on the display monitor? Is the media wavy? Since monitors and printers produce colors differently, printed colors will not always match Certain types of media may develop waves under on-screen colors perfectly.
  • Page 114 Hold both tabs on the media edge plates to move them. Important: Cease use of the printer if the media edge plates are deformed. Continued use could damage the pressure rollers or print head. Contact your dealer or Epson Support.
  • Page 115: Others

    Forgotten password for network printing cannot be performed. setup protection When cutting after printing, hold down the u button to rewind the end of the print to the cutter Contact your dealer or Epson Support. groove, and then cut.
  • Page 116 SC-F9300 Series User's Guide Problem Solver The red light is on inside the printer. This is not a failure. The red light is a light inside the printer.
  • Page 117: Appendix

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 118 SC-F9300 Series User's Guide Appendix Product Part number Explanation Cleaning Stick C13S090013 Identical to the product supplied with the printer. C13S090016 Clean Room Wiper Not available for purchase in some countries and regions. We recommend BEMCOT M-3II by Asahi Kasei...
  • Page 119: Supported Media

    SC-F9300 Series User's Guide Appendix Supported Media Moving and Transporting the Printer The following media can be used with the printer. This section describes how to move and transport the Print quality is greatly affected by the type and quality product.
  • Page 120: Transport

    Check that the location is appropriate for installation, and set up the printer. U Setup Guide(booklet) If you do not have the Setup Guide, contact your dealer or Epson Support. “Where To Get Help” on page 134 Do parallel adjustments to the Auto Take-up Reel Unit.
  • Page 121: Parallel Adjustments For The Auto Take-Up Reel Unit

    SC-F9300 Series User's Guide Appendix Parallel Adjustments for Note: The adhesive side may be dirty if you reuse a film that the Auto Take-up Reel has already been used once. Soak a lint-free cloth in water, wring it out, and then use it to wipe away the Unit dust and lint stuck to the reverse side.
  • Page 122 SC-F9300 Series User's Guide Appendix Open the front cover and raise the media loading lever. As shown in the illustration, align Hole 2, Hole As shown in the illustration, align Hole 1 of 3 and Hole 4 of film b with the screws on the film b with the screw at the top of the heater, left edge of the heater, and then adhere them.
  • Page 123 SC-F9300 Series User's Guide Appendix Move the left roll core holder outward. Pass film a through the roll core. Important: Insert the roll core into the right roll core holder. If the left-side roll core handle's shaft is not visible, rotate the handle as shown in the illustration until it stops.
  • Page 124 SC-F9300 Series User's Guide Appendix Rotate the handle until part A in the illustration Bring film a perfectly alongside the film b on below is fully inserted. the left. Attach a counterweight to film a at the back of the printer, letting it hang in the position shown in the following illustration.
  • Page 125 SC-F9300 Series User's Guide Appendix Adjustments Raise film a at the front and back of the printer. Move it so that it aligns perfectly along the film b on the right. Loosen all of the metal fixing screws in the illustration below.
  • Page 126 SC-F9300 Series User's Guide Appendix If the difference is under 0.5 mm, proceed to Check that film a is aligned perfectly with film step 7. b, and then make note of the value of the scale where film a overlaps the front edge of the white line on the platen.
  • Page 127 SC-F9300 Series User's Guide Appendix Securely tighten all the screws in the following Loosen the roll core holder locking screws on illustration. the right side and remove the roll core holder. Remove the roll core. Next, continue to the next section, Completing Adjustments.
  • Page 128 SC-F9300 Series User's Guide Appendix Remove film b from the printer. Turn the cover in the illustration below to close it, and then tighten the screw. Note: Without leaving any creases, store films a and b together with the counterweight. If you plan on using the films again, remove dust, etc., and...
  • Page 129: Media Settings List For Each Media Type

    SC-F9300 Series User's Guide Appendix Media Settings List for Each Media Type The following table shows the media settings registered when a media type is selected. Media Type Item Thinnest Thin Thick Thickest Adhesive Platen Gap Heater Temperature 50 °C 50 °C...
  • Page 130: System Requirements

    The Epson Control Dashboard can be used under the following environments. Important: Make sure the computer on which the Epson Control Dashboard is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly.
  • Page 131: Epson Edge Print

    SC-F9300 Series User's Guide Appendix Hard disk 300MB or more (free space during installation) Display resolution 1280 x 1024 or better Communication interface High Speed USB Ethernet 1000Base-T Browser Safari 5.1 or later Linux Distribution Caldera Debian 2.2 or later Debian 8.6 64bit (MATE desktop environment only)
  • Page 132: Specifications Table

    SC-F9300 Series User's Guide Appendix Specifications Table Printer Specifications Temperature and humidity range Gray area: When loading media or maintenance, etc. Printer Specifications Cross-hatch lines: When printing Printing method On-demand ink jet Nozzle configuration 360 nozzles x 2 x 2 rows x 4...
  • Page 133 SC-F9300 Series User's Guide Appendix Ink Specifications Type Dedicated ink pack Sublimation dye High Density Black, Cyan, Magenta, Yellow Use by date Date printed on the ink pack (stored at normal temperatures) Print quality 25 days (from the day the ink tank...
  • Page 134: Where To Get Help

    Epson support services for troubleshooting information in your product assistance. If Epson support for your area is not listed documentation. If you have a Web browser and can below, contact the dealer where you purchased your connect to the Internet, access the site at: product.
  • Page 135: Help For Users In North America

    Toll or long distance (Phone: +0800212873) charges may apply. Our HelpDesk team can help you with the following Before you call Epson for support, please have the over the phone: following information ready: ❏ Sales enquiries and product information ❏...
  • Page 136: Help For Users In Australia

    No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408, Epson Helpdesk Taiwan Epson Helpdesk is provided as a final backup to make 05-2784222 05-2784555 No.463, Zhongxiao Rd., sure our clients have access to advice. Operators on East Dist., Chiayi City...
  • Page 137: Help For Users In Thailand

    SC-F9300 Series User's Guide Where To Get Help Service Center: 80 Truong Dinh Street, World Wide Web District 1, Hochiminh City (http://www.epson.com.sg) Vietnam Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are Help for Users in Indonesia available.
  • Page 138: Help For Users In Hong Kong

    ❏ Sales enquiries and product information (Infoline) Internet Home Page Phone: 603-56288222 Epson Hong Kong has established a local home page in both Chinese and English on the Internet to ❏ Enquiries on repair services & warranty, product provide users with the following information: usage and technical support (Techline) ❏...
  • Page 139: Help For Users In The Philippines

    (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 140: Software License Terms

    SC-F9300 Series User's Guide Software License Terms Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Bonjour Programs"). We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product.
  • Page 141 SC-F9300 Series User's Guide Software License Terms 1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/ or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or deletion from the contents of a file containing Covered Code;...
  • Page 142 SC-F9300 Series User's Guide Software License Terms 2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/ or Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as in related documentation, stating that Source Code of the Covered Code is available under the terms of this License with information on how and where to obtain such Source Code.
  • Page 143 SC-F9300 Series User's Guide Software License Terms 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies.
  • Page 144 SC-F9300 Series User's Guide Software License Terms (c) automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement against You in that instance.
  • Page 145: Other Software Licenses

    SC-F9300 Series User's Guide Software License Terms Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais. EXHIBIT A. "Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved. This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple Public Source License Version 2.0 (the 'License').
  • Page 146 SC-F9300 Series User's Guide Software License Terms Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the original source or, if binaries, compiled from the original source.

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