Cisco Telovations 7941 User Manual

Polycom handset user guide
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USER GUIDE
V3.0
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Summary of Contents for Cisco Telovations 7941

  • Page 1 USER GUIDE V3.0...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS 7941 H ... 3 ISCO ANDSET ... 3 LACING A ... 3 ECEIVING A ... 3 ... 3 HREE ONFERENCING ... 4 RANSFERRING A ... 4 OICE ON ... 4 ORWARDING ALLS OFF ... 4 ORWARDING ALLS 430 H ...
  • Page 3: Cisco 7941 Handset

    The following chapter contains basic instructions on how to use a Cisco 7941 Handset. 1.1 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press the SPEAKER button then dial the number. To dial a number from your Directories: For Missed Calls 1.
  • Page 4: Three Way Conferencing

    1.5 Three Way Conferencing 1. Place a call to the first party. 2. Press the Cnfrnc soft key to create a new call (the active call is placed on hold). 3. Dial the phone number of the second party. 4. When the second party answers, press the Cnfrnc soft key again to join all parties in the conference.
  • Page 5: Polycom 430 Handset

    The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 430 Handset. 1.10 Handset Quick Reference 1.11 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press To dial a number from your call logs, use the arrow keys to find a number from your call lists or speed dial index.
  • Page 6: Receiving A Call

    1.12 Receiving a Call Lift the hand set. 1.13 Hold During a call, press or the Hold soft key. o retrieve the call, press the Resume 1.14 Mute During a call, press the LED on the phone lights up and a flashing microphone on the display indicates that the oth er p arty cannot hear you.
  • Page 7: Forwarding Calls: Turn On

    1.19 Forwarding Calls: Turn ON 4. Press the Fwd soft key from the phone’s idle display. 5. Enter a number or URL to forward all future calls to. 6. Press the Enable soft key to confirm Call Forwarding. A moving arrow replaces the usual indicator for that line to confirm Call Forwarding enabled.
  • Page 8: Polycom 601 Handset

    3. PolyCom 601 Handset The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 601 Handset. 3.1. Handset Quick Reference 3.2. Placing a Call Lift the handset and dial the number. For hands free speaker mode: press and then dial the number.
  • Page 9: Receiving A Call

    3.3. Receiving a Call Lift the handset, or press 3.4. Hold During a call, press or the Hold soft key. To retrieve the call, press the Resume soft key. 3.5. Mute During a call, press . The To turn off Microphone mute, press 3.6.
  • Page 10: Voice Mail

    3.9. Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. To listen to voice messages: 9. Press 10. Your phone will ring your Voice Portal. 11.
  • Page 11: Toolbar

    Telovations Telephony Toolbar is a desktop communicator that works with your telephone handset. Working through Microsoft applications like Outlook and Exchange, you can easily manage all of your everyday communications in one place. The following chapter contains basic instructions on using your Telovations Toolbar.
  • Page 12: Placing A Call Using The Dial Number Box

    4.2. Placing a Call using the Dial Number Box To place a call using the dialing box: 1. Highlight the Dial Number box. 2. Type in the number you wish to dial. 3. Press the Enter key. 4.3. Placing a Call from your Outlook Contacts Open Outlook and click on the Contacts item in the Folder list.
  • Page 13: Call Forwarding Always

    4.5. Call Forwarding Always This option forwards all incoming calls to a specified phone number. A reminder ring can also be played to alert the user to the call-forwarding option being selected. The settings can be changed via button. When this service is activated, the 4.6.
  • Page 14: Call Forwarding Busy

    4.7. Call Forwarding Busy This option forwards all incoming calls to a specified phone number when all the lines on the phone are in use. The settings can be changed via the icon in the toolbar changes to 4.8. Do Not Disturb This feature allows all incoming calls to be forwarded to a voice messaging service, with notification of the user when this occurs, if desired.
  • Page 15: Commpilot Express: None

    4.10. CommPilot Express: None Selecting this option will not use any of Web Call Manager's profiles. Any other services that may be activated will be used to handle incoming calls. 4.11. CommPilot Express: Available in Office This profile provides the facility to indicate how calls are handled when the user is located in the office.
  • Page 16: Commpilot Express: Busy

    4.13. CommPilot Express: Busy With this profile users can indicate how calls are to be handled when they are busy. Calls from selected numbers can be forwarded, calls can be sent to Voice Messaging, and an e-mail notification can be sent when a call is received. 4.14.
  • Page 17: Simultaneous Ringing

    4.15. Simultaneous Ringing This feature enables the Toolbar to alert other phones when incoming calls are received. The user has the option of disabling this service during calls. 4.16. Automatic Callback This feature allows a Toolbar user to monitor a busy party in your group and automatically establish a call when the busy party is available.
  • Page 18: Toolbar Links

    Voice Management allows users to specify how voice messages are handled. Unified messaging allows voice messages to be captured and forwarded to a particular e-mail address. The Phone Message Waiting Indicator is a visual reminder on the phone that a message has been recorded. Furthermore, e-mail notifications can be made of the recorded voice message.
  • Page 19: Logging In

    The TeloPortal is a Web site you can use to make changes to your phone settings and account. Many of the features in the Teloportal can also be changed through your handset or Toolbar. If you became a customer before 9/1/2006, you will login to the Web Portal. If you became a customer after 9/1/2006, you will login to the Teloportal.
  • Page 20: Call Forwarding Always: Turn Forwarding On

    Use this procedure to reset your Web access or voice portal password. Note: If you reset your password, you will need to update the new password in your Toolbar under the options section. 1. Log in using the instructions listed on the previous page. 2.
  • Page 21: Call Forwarding Always: Turn Forwarding Off

    Use this procedure to redirect your calls to another number. 1. On the User – Incoming Calls menu page, click Call Forwarding Always. The User – Call Forwarding Always page appears. 2. For Call Forwarding Always, click “On”. 3. Type the number to forward your calls to in the Calls Forward to text box (dashes, parentheses, or spaces are not necessary).
  • Page 22: Call Forwarding Busy: Turn Forwarding Off

    1. On the User- Incoming Calls menu page, click Call Forwarding Busy. The User – Call Forwarding Busy page appears. 2. Click “On” for Call Forwarding Busy. 3. Type the number to forward your calls to in the Calls Forward to text box (dashes, parentheses, or spaces are not necessary) If this number is not one assigned to the group, type the complete number: + ...
  • Page 23: Call Forwarding No Answer: Turn Forwarding Off

    Use this procedure to redirect your calls to another number after a pre-defined number of rings. 1. On the User – Incoming Calls menu page, click Call Forwarding No Answer. The User – Call Forwarding No Answer page appears. 2. For Call Forwarding No Answer, click “On”. 3.
  • Page 24: Additional Telovations Information

    You use this page to display the functions you can perform by dialing a prefix, followed by an assigned two- digit code on your handset. However, if this feature has not been assigned to you, you see this message: You do not currently have any services which require Feature Access Codes. To perform the functions listed in the Feature Access Code section, dial the prefix (or the alternate prefix) followed by the two-digit feature code.
  • Page 25: Telovations E-Mail

    Telovations Contact Information: Customer Service and Technical Support: 6.1. Telovations E-mail 1. Launch Microsoft Internet Explorer (version 5.0 or higher). 2. Enter the Telovations Web address: www.telovations.com. 3. Click on the Login tab. 4. Click on the WebMail link. 5. Fill in your Username and Password. 6.
  • Page 26 2. Enter the Telovations Web address: www.telovations.com. 3. Click on the Login tab. Click on the Billing link. 5. Fill in your User ID and Password. 6. Press Log in. www.telovations.com...

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