Huawei SoftBank 005HW User Manual
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Huawei SoftBank 005HW User Manual

Huawei SoftBank 005HW User Manual

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  • Page 2 Introduction Thank you for purchasing SoftBank 005HW USB Wireless Broadband Modem. SoftBank 005HW is referred to as ”modem” in this guide. Read this guide thoroughly beforehand for proper usage. Accessible services may be limited by contract conditions or service area. This modem is compatible with 3G network technologies. Notes Unauthorized copying of any part of this guide is prohibited. Contents are subject to change without prior notice. Steps have been taken to ensure the accuracy of descriptions in this guide. If you find inaccurate or missing information, contact SoftBank...
  • Page 3 Getting Started Modem Setup (PC) Chapter Contents PC Utility Guide Modem Setup (Mac) At a Glance Mac Utility Guide Troubleshooting Appendix...

  • Page 4: Table Of Contents

    Contents Contents............iii 3 PC Utility Guide 5 Mac Utility Guide Introduction..........iv PC.Utility.Guide......... 3-2 Mac.Utility.Guide........5-2 Safety.Precautions........v Overview ..........3-2 Overview ..........5-2 General.Notes..........ix Packet Communications Settings .... 3-3 Packet Communications Settings .... 5-3 Trademarks............x Connection ..........3-4 Connection ..........5-4 Connect History ........3-5 Tools ............5-4 1 Getting Started Tools .

  • Page 5: Introduction

    Introduction Usage Conditions Operating Environment  T his modem is for use within SoftBank Mobile service areas/areas covered by Use modem in any of these operating environments: SoftBank Mobile Global Roaming Service. Compatible Operating Systems:  E ven within service area, transmissions may be disrupted inside buildings, aboard  Windows XP Home Edition (Service Pack 2 or later) trains, inside tunnels, underground, behind buildings, in valleys, etc. Signal may Windows XP Professional (Service Pack 2 or later) be weak in some areas. Windows Vista Home Basic (32-bit or 64-bit)  E xtremely strong or weak signals may disrupt transmissions. Windows Vista Home Premium (32-bit or 64-bit) M odem transmissions are highly secure, however, eavesdropping can occur. Please  Windows Vista Business (32-bit or 64-bit) use accordingly. Windows Vista Ultimate (32-bit or 64-bit)  T his modem is a radio as stipulated by the Radio Law. Under this law, it must be Windows 7 Starter Edition (32-bit) submitted for inspection upon request. Windows 7 Home Premium (32-bit or 64-bit) I n public places please use modem without disturbing others.  Windows 7 Professional (32-bit or 64-bit) ...

  • Page 6: Safety.precautions

    Safety Precautions Symbols  R ead Safety Precautions before using modem.  O bserve precautions to avoid injury or property damage. These symbols indicate prohibited or compulsory actions. S oftBank Mobile is not liable for any damages from modem use.  Make sure you thoroughly understand meanings before reading on. Labels These labels indicate the degree of risk from improper use. Prohibited actions Prohibited Make sure you thoroughly understand meanings before reading on. DANGER Disassembly prohibited Great risk of death or serious injury Do not Disassemble WARNING Risk of death or serious injury Exposure to liquids prohibited Avoid Liquids Or Moisture CAUTION Risk of injury or damage to property Compulsory actions I ncludes blindness, wounds, low/high heat burns, electric shock, bone Compulsory fractures, poisoning or other physical harm with aftereffects, or requiring hospitalization or ongoing hospital visits.
  • Page 7 Modem & USIM Card DANGER DANGER Do.not.place.device.on.unstable.surfaces. Device or related hardware may fall, resulting in injury, malfunction, etc. Prohibited Do.not.disassemble,.modify.or.solder.device.or.related. Keep.device.out.of.infants’.reach. hardware. Do not Infants may choke from swallowing device or related hardware or be May cause fire, injury, electric shock or malfunction. Disassemble Compulsory injured, etc. Do.not.expose.to.liquids. If.your.child.is.using.device,.explain.all.instructions.and. Do not leave device or related hardware wet after exposure to water, Avoid Liquids supervise.usage. pet urine, etc., and do not insert wet device into PC. May cause Or Moisture Compulsory overheating, electric shock, fire, injury or malfunction. Use them in an Misuse may cause injury, etc. appropriate place properly. Do.not.use.or.expose.device.or.related.hardware.to.extreme. heat.(e.g.,.near.fire.or.sources.of.heat,.in.direct.sunlight,. Prohibited inside.vehicles,.etc.). May cause warping or malfunction. Device or related hardware may become hot and lead to burn injuries. Do.not.place.device.in/on.ovens,.microwave.ovens,.pressure. cookers,.induction.stoves.or.other.cooking.appliances. Prohibited May cause malfunction.
  • Page 8 Modem CAUTION WARNING If.you.experience.any.skin.irritation.associated.with.device. use,.discontinue.device.use.and.consult.a.doctor. Compulsory Power.off.nearby.electronic.devices.employing.high. Metal and other materials may cause skin irritation, rashes, or itchiness precision.control.systems.or.weak.signals. depending on your physical condition. Compulsory May cause electronic malfunctions, etc. *Be especially careful near the following devices: Parts Material/Finishing Devices that may be affected: PC-CF-1070(red portions) Hearing aids, implanted cardiac pacemakers, implanted defibrillators Unit PC 1414(other portions) and other electronic medical equipment; fire alarms, automatic doors and other automatic control devices. Thread Steel Nickel coating Main.Unit Because.device.radio.waves.may.impair.aircraft.operations,. USB Connector Steel Nickel coating please.power.off.device.while.aboard. Compulsory Label 3M7815 When device use aboard aircraft is allowed, please follow instructions of airline personnel. Keep.this.device.away.from.magnetic.cards,.etc. If.thunder.is.heard.while.outdoors,.turn.power.off;.find. Data on bank cards, credit cards, telephone cards, floppy disks, etc. Prohibited cover. may be lost. Compulsory There is a risk of lightning strike or electric shock.
  • Page 9 USIM Card & Memory Card Electronic Medical Equipment CAUTION WARNING This section is based on ”Guidelines on Safeguarding Medical Equipment Do.not.insert.objects.other.than.Memory.Card.into.Memory. from Electromagnetic Waves from Mobile Phones and Other Devices” Card.Slot. (Electromagnetic Compatibility Conference Japan), and ”Research Report on Prohibited May cause overheating, electric shock or malfunction. the Influence of Electromagnetic Waves on Medical Equipment” (Association of Radio Industries and Businesses, March 2001). Do.not.shake,.subject.to.shocks.or.remove.Memory.Card. while.writing.or.reading.Memory.Card.data. Keep.device.a.minimum.of.22.centimeters.from.implanted. Prohibited May cause data loss or malfunction. cardiac.pacemaker.or.implanted.defibrillator. Compulsory Do.not.use.Memory.Card.other.than.the.corresponding.one. Radio waves may interfere with implanted pacemakers or defibrillators. May cause data loss or malfunction. Device supports Memory Card with If.you.intend.to.use.electronic.medical.equipment.other. Prohibited a storage capacity of up to 16GB. than.implanted.pacemaker/defibrillator.outside.medical. Compulsory Do.not.use.excessive.force.when.inserting.or.removing. facilities,.consult.the.vendor.on.radio.wave.effects. USIM.Card. Radio waves may interfere with electronic medical equipment. Prohibited May cause malfunction. Be careful not to injure a hand or finger when Observe.the.following.in.medical.institutions..Radio.waves.

  • Page 10: General.notes

    General Notes Usage Basics Aboard Aircraft  D evice transmissions may be disrupted inside buildings, tunnels, or underground,  R adio waves may impair aircraft operations; power off the device while aboard or when moving into/out of such places. aircraft. If device use is allowed, follow the instructions of airline personnel. U se device without disturbing others. Theaters and public transportation systems  may or may not allow use of the device. Handling  D evices are radios as stipulated by the Radio Law. Under the Radio Law, devices  D o not expose device to rain, snow, or high humidity. This device is not must be submitted for inspection upon request. waterproof. Avoid extreme temperatures/direct sunlight/ dusty area. F iles may be lost or damaged in the following situations.   A void extreme temperatures/direct sunlight/dusty areas. SoftBank Mobile is not liable for damages incurred due to lost or altered  D o not drop or subject device to shocks. information. To minimalize damages, back up data and store separately.  C lean device with a dry, soft cloth. Using alcohol, thinner, etc. may damage it. •...

  • Page 11: Trademarks

    Trademarks Microsoft®, Windows®, and Windows Vista® are trademarks or registered trademarks of Microsoft Corporation in the US. Mac and Macintosh are trademark of Apple Inc. in the United States of America and other countries. Hayes is trademark or registered trademarks of Hayes Micro Computer Products INC. in the United States of America. Adobe and Adobe Reader are registered trademarks or trademarks of Adobe System Incorporated in the United States. microSD Logo is a trademark of SD-3C, LLC. microSDHC Logo is a trademark of SD-3C, LLC. SOFTBANK, SOFTBANK’s equivalent in Japanese and the SOFTBANK logo are registered trademarks or trademarks of SOFTBANK CORP. in Japan and other countries. HUAWEI Logo are registered trademarks or trademarks of Huawei Technologies Co., Ltd. The names of the companies, products and services used in this guide are registered trademarks or trademarks of the respective companies.
  • Page 12 Getting.Started............................ 1-2 Package Contents ……………………………………………………………………………………… 1-2 Parts & Functions ………………………………………………………………………………………… 1-2 USIM Card ……………………………………………………………………………………………… 1-3 Memory Card …………………………………………………………………………………………… 1-4...

  • Page 13: Getting Started

    Getting Started Package Contents Parts & Functions The following items are included in the package. Part Names & Functions Please confirm package contents before use. Contact SoftBank Customer Support, General Information (P.7-3) for missing items.  005HW a U SB Plug: Insert into PC USB port. b LED Status Lamp: Indicates modem status. c C over: Remove to access USIM/Memory Card Slot. Documentation  d E xternal Antenna Port: Attach External Antenna* here. e M emory Card Slot: Insert Memory Card here. f U SIM Card Tray: To insert USIM Card. * SoftBank Mobile does not offer nor support External Antenna.

  • Page 14: Usim Card

    Inserting USIM Card Lights Red Out-of-Range a .Remove.Cover • Waiting for PIN code entry Flashes Orange (at same interval) b .. I nsert.USIM.Card.into.USIM.Card.Tray.with.IC.chip.down • Waiting for PUK code entry c .Confirm.USIM.Card.installation.and.replace.Cover Ready (while not communicating/ Flashes Blue (short lit and long dark) transmitting and within signal range) (Make sure notch is bottom Flashes Blue (at same interval) Dial-up connecting right) Dial-up connection accomplished. Stable Lights Blue communication status USIM Card Removing USIM Card USIM Card is the property of SoftBank Mobile. The IC chip contains customer information including phone number. USIM Card must be installed for use. For a .Remove.Cover details, see USIM Card guide (Japanese). Do not remove USIM Card while in b ..

  • Page 15: Memory Card

    Memory Card 005HW accepts microSD/microSDHC Card up to 16GB. SoftBank Mobile does not guarantee compatibility with any specific software. Install Memory Card to use Memory Card functions. Do not remove Memory Card while in use; may cause data loss/malfunction. If Memory Card comes loose, follow these steps: a .Close.SoftBank.HW.Utility b .Remove.modem.from.PC c .Insert.Memory.Card.into.modem d .Reinsert.modem.into.PC Inserting Memory Card a .Remove.Cover b .. I nsert.Memory.Card.with.contacts.up c .. R eplace.Cover Removing Memory Card a .. R emove.Cover b .. P ush.Memory.Card.lightly.until.it.clicks;.when.it.pops.out,.remove.it c .. R eplace.Cover •...
  • Page 16 Modem.Setup.(PC)..........................2-2 Device Recognition (PC) ………………………………………………………………………………… 2-2 Software Installation (PC) ……………………………………………………………………………… 2-2 Device Removal (PC) …………………………………………………………………………………… 2-9...

  • Page 17: Modem Setup (Pc)

    Modem Setup (PC) Device Recognition (PC) Software Installation (PC) With USIM Card installed, insert modem USB plug into PC USB port. PC should Use this modem to access Network or adjust settings. automatically recognize modem within approximately 45 seconds. Installing SoftBank HW Utility •...
  • Page 18 d .. A utoPlay.dialog.box.appears..Click.“Run.AutoRun.exe” g .. W elcome.to.the.SoftBank.HW.Utility.Setup.Wizard.dialog.box. appears..Click.“Next” e .. U ser.Account.Control.dialog.box.appears..Click.“Yes” h .. L icense.Agreement.appears..If.agreed,.click.“I.Agree” f .. I nstaller.starts.automatically..Installer.Language.dialog.box.appears.. Select.“English”.and.click.“OK” • C ommunication settings are optimized to maximize modem performance. • P C recognizes modem in about 45 seconds upon connection. i .. C hoose.Install.Location.dialog.box.appears..Specify.a.folder.and.click. • I f installer does not start automatically, remove modem from PC and reinsert it. “Next”...

  • Page 19: Windows Vista

    j .. C hoose.Start.Menu.Folder.dialog.box.appears.. d .. A utoPlay.dialog.box.appears..Click.“Run.AutoRun.exe” Set.Start.Menu.and.click.“Install” k .. A fter.installation.is.completed,.select.“Reboot.now”.and.click.“Finish” e .. U ser.Account.Control.dialog.box.appears..Click.“Continue” f .. I nstaller.starts.automatically..Installer.Language.dialog.box.appears.. Select.“English”.and.click.“OK.” • C ommunication settings are optimized to maximize modem performance. l .. S oftBank.HW.Utility.shortcut.icon.appears.on.desktop • P C recognizes modem in about 45 seconds upon connection. • I f installer does not start automatically, remove modem from PC and reinsert it. Windows Vista a .Start.PC.and.initiate.Windows b .Insert.modem.into.PC c ..
  • Page 20 g .. W elcome.to.the.SoftBank.HW.Utility.Setup.Wizard.dialog.box. j .. C hoose.Start.Menu.Folder.dialog.box.appears.. appears..Click.“Next” Set.Start.Menu.and.click.“Install” h .. L icense.Agreement.appears..If.agreed,.click.“I.Agree” k .. A fter.installation,.select.“Reboot.now”.and.click.“Finish” i .. C hoose.Install.Location.dialog.box.appears..Specify.a.folder.and.click. l .. S oftBank.HW.Utility.shortcut.icon.appears.on.desktop “Next” Windows XP a .Start.PC.and.initiate.Windows b .Insert.modem.into.PC c .. U tility.installer.and.device.driver.are.stored.on.modem.. Modem.installs.as.USB.mass-storage.device.at.first.use.. (Device.recognition.takes.approximately.45.seconds.). Utility.installer.starts,.device.driver.and.utility.software.install. automatically •...
  • Page 21 d .. I nstaller.starts.automatically..Installer.Language.dialog.box.appears.. g .. C hoose.Install.Location.dialog.box.appears..Specify.a.folder.and.click. Select.“English”.and.click.“OK” “Next” • C ommunication settings are optimized to maximize modem’s communication performance. • P C recognizes modem in about 45 seconds upon connection. • I f installer does not start automatically, remove modem from PC and reinsert it again. h .. C hoose.Start.Menu.Folder.dialog.box.appears..Set.Start.Menu.and. click.“Install” e .. W elcome.to.the.SoftBank.HW.Utility.Setup.Wizard.dialog.box. appears..Click.“Next” i .. A fter.installation,.select.“Reboot.now”.and.click.“Finish” f .. L icense.Agreement.appears..If.agreed,.click.“I.Agree” j .. S oftBank.HW.Utility.shortcut.icon.appears.on.desktop...
  • Page 22 Manual Installation (Windows 7) Manual Installation (Windows Vista) If installer fails to start automatically, follow these steps: If installer fails to start automatically, follow these steps: * Always start PC before inserting modem. * Always start PC before inserting modem. a .In.Start.menu,.click.“Computer” a .In.Start.menu,.click.“Computer” b .Double.click.“SoftBank_UTILITY” b .Double.click.“SoftBank_UTILITY” c .User.Account.Control.dialog.box.appears..Click.“Yes” d .Select.language.and.click.“OK” c .User.Account.Control.dialog.box.appears..Click.“Continue” d .Select.language.and.click.“OK” e .. W elcome.to.the.SoftBank.HW.Utility.Setup.Wizard.dialog.box. appears..Skip.to.Step.7.on.P.2-3 e .. W elcome.to.the.SoftBank.HW.Utility.Startup.Wizard.dialog.box. appears..Skip.to.Step.7.on.P.2-5...
  • Page 23 Manual Installation (Windows XP) Uninstalling SoftBank HW Utility If installer fails to start automatically, follow these steps: a .. S elect. “Start”. . “All. Programs”. . “SoftBank. HW. Utility”. . . * Always power on PC before inserting modem USB plug. ”Uninstall” b .. U ser.Account.Control.appears..Click.“Yes”. For Windows Vista, click ”Allow” a .In.Start.menu,.click.“My.Computer” c .. W elcome.to.the.SoftBank.HW.Utility.Uninstall.Wizard.dialog. b .Double.click.“SoftBank_UTILITY” box.appears..Click.“Next” d .. C lick.“Uninstall”.to.start.uninstallation c .Select.language.and.click.“OK”...

  • Page 24: Device Removal (Pc)

    Device Removal (PC) e .. U pon.uninstallation,.dialog.box.below.appears..Click.“Finish”. to.end.uninstallation • E nd SoftBank HW Utility before removing modem. Do not remove modem during transmissions. For Windows 7, exit Utility before removing modem. • W ith Memory Card installed, in Task Tray, click then click ”Eject Removable Disk.” Once modem can be removed safely, remove it. For Windows Vista/Windows XP, click ”Safely Remove Hardware” before removing modem. . Double.click. on.Task.Tray For Windows XP, double click in Task Tray.
  • Page 25 . Safely. Remove. Hardware. dialog. box. appears.. Select. “USB. . Return.to.Safely.Remove.Hardware.dialog.box..Repeat.steps. for.“USB.Mass.Storage.Device” Mass.Storage.Device”.and.click.“Stop” . Once.modem.can.be.removed.safely,.remove.modem • A fter executing ”Stop Hardware device,” LED Status Lamp may flash. This is normal. Remove modem from PC. . Stop.a.Hardware.device.dialog.box.appears..If.modem.can.be. safely.removed.from.PC,.click.“OK” 2-10...
  • Page 26 PC.Utility.Guide............................ 3-2 Overview ………………………………………………………………………………………………… 3-2 Packet Communications Settings ……………………………………………………………………… 3-3 Connection ……………………………………………………………………………………………… 3-4 Connect History ………………………………………………………………………………………… 3-5 Tools ……………………………………………………………………………………………………… 3-6 Utility Settings …………………………………………………………………………………………… 3-8 Network Settings ………………………………………………………………………………………… 3-9 About SoftBank HW Utility …………………………………………………………………………… 3-11...

  • Page 27: Pc Utility Guide

    PC Utility Guide Overview a . . S oftBank.HW.Utility.menu f . Dial-up.destination.(APN) ” データし放題対応エリア (DATA I t contains ”Tools” and ”Help.” Perform detailed settings from MAIN)” (Unlimited Data Discount Initiating SoftBank HW Utility pull-down list. Area) is registered by default. b . Connection g . . C onnect (when not connected)/ Double-click on PC desktop to initiate SoftBank HW Utility. Open Connection dialog box. Disconnect (when connected) For Windows 7 or Windows Vista, insert modem to automatically open c . Connect.History Click to start/stop dial-up connection.

  • Page 28: Packet Communications Settings

    Packet Communications Settings Creating New Profile . Click.“New” Set Dial-Up Profile for Packet Communications. Follow these steps:  I n Main Screen, click ”Tools”  ”Options”  ”Profile Management” Click   . Set.profile.name,.APN,.APN..status,.user.name,.and.password.. (Obtain.accurate.value.from.your.service.provider..Do.not. ” データし放題対応エリア (DATA MAIN)” (Unlimited Data Discount Area) change.Access.number;.use.setting.as.it.appears.) profile is set by default. This profile cannot be deleted or edited. • A s required, click ”Advanced” tab to set IP Settings, Authentication Protocol • T o change default profile, select profile name from Profile Name menu and click Settings, or information about DNS/WINS. Click ”OK” to save advance settings ”Default.” Or in Main Screen, select profile from Dial-up destination. and return to dial-up settings. . Click.“Save”.to.save.all.dial-up.connecting.settings . Click.“OK”.or.“Cancel”.to.close.dialog.box...

  • Page 29: Connection

    Connection Editing Profile . Click.Dial-Up.tab.for.Profile.Name.menu..Select.profile.to. . Click. .to.open.Connection.dialog.box edit . Click. .to.initiate.connection . Click.“Edit”.to.change.set.information . Click.“Save”.to.save.reset.information . Click.“OK”.or.“Cancel”.to.close.dialog.box Deleting Profile . Click.Dial-Up.tab.for.Profile.Name.menu..Select.profile.to. delete . Click.“Delete”.for.confirmation.dialog.box . Click.“Yes”.to.delete.selected.profile. Click.“No”.to.keep.selected.profile. . Click.“OK”.or.“Cancel”.to.close.dialog.box During connections, confirm connection time, transmitted, and received data size of the current connection here.

  • Page 30: Connect History

    Connect History Click to end connection. • Changing PC clock during connections affects record accuracy. Communication Record Click for Connect History.

  • Page 31: Tools

    Tools Accumulate (Transmission Summary) Language Selection Select Japanese or English. In Main Screen, click ”Tools”  ”Language” and select language. PIN is USIM Card security code. Change PIN, or enable PIN Authentication to control USIM Card access. Default: PIN Authentication is ”Disable PIN Verification/PIN is ”9999” . In.Connect.History.window,.click. . In.Select.Profile.menu,.select.dial-up.destination PIN Authentication . In.Select.Month.menu,.specify.period.to.accumulate Enable or disable PIN Authentication. Enable PIN Authentication to require PIN • This is only a guide. Actual transmissions may differ. entry for modem use. • In Main Screen, click  ”Tools”  ”PIN Operations”  ”Enable PIN Verification” or ”Disable PIN Verification.” Enable or Disable PIN Verification window appears. Enter PIN, and click ”OK.”...
  • Page 32 Modify PIN PIN Authentication Authentication window may appear again depending on area. Enter PIN. If PIN . In.Main.Screen,.click.“Tools”..“PIN. Authentication has previously been activated via SoftBank HW Utility or on a Operations”..“Modify.PIN” handset, Verify window appears each time network is accessed. . If.Modify.PIN.window.appears,. enter.current.PIN.and.new.PIN Unlock PIN . Enter.new.PIN.again . Click.“OK”.to.complete.change . If.USIM.Card.is.locked,.PUK.Code. entry.window.appears . Enter.PUK.Code • Set four- to eight-digit number as PIN. Default: 9999 . Set.new.PIN . Click.“OK”.to.complete.change Verify PIN If PIN Authentication is enabled, PIN entry is • I ncorrectly entering PIN three consecutive times activates PIN Lock. PUK Code required for modem use. is required to unlock it. Entering PUK Code ten consecutive times locks modem . Insert.modem.into.PC,.and.activate. completely. If modem is completely locked, predefined procedures are required.

  • Page 33: Utility Settings

    Utility Settings Terminal Information In Main Screen, click ”Tools”  ”Terminal Information” to check basic modem In Main Screen, click ”Tools”  ”Options”  ”General” for Startup settings. information. Startup • Terminal information is about modem currently in use. (Actual display may vary.) Mobile Phone Number Click ”Tools”  ”Mobile Phone Number” to check phone number. Set SoftBank HW Utility start up. • Phone number varies by USIM Card. . Click.“Tools”..“Options” . In.Options.menu,.click.“General” . Set.following.2.items • If ”Launch on Windows startup” is checked, SoftBank HW Utility starts up at PC start up. • If ”Minimize Window on startup” is checked, SoftBank HW Utility icon appears in Task Tray when activated. . Click.“OK”.to.complete...

  • Page 34: Network Settings

    Network Settings Setting Connection Mode In Main Screen, click ”Tools”  ”Options”  ”Network” to access network settings Preference Network . Click.Oversea.network.setting.tab . In.Preference.network.menu,.select.network . Click.“Apply”.to.complete . In.Connection.Type,.select.“RAS(modem)”.or.“NDIS” . Click.“OK”.to.complete Network Operator . Click.Network.Operator.tab . Select.“Auto.search.and.register”.or.“Manual.search.and. register” • If ”Auto search and register” is selected, modem automatically detects network to register.
  • Page 35 • If ”Manual search and register” is selected, click ”Refresh” for network Data Communication Area list. Select network and click ”Register” to complete registration. . Click.Data.communication.area.tab . In.Area.setting.menu,.select.area . Click.“OK”.to.complete • I nternet connection mode is set to ”Unlimited Data Discount Area” by default. Change it as required. 3-10...

  • Page 36: About Softbank Hw Utility

    About SoftBank HW Utility In Main Screen, click ”Help”  ”About SoftBank HW Utility” for SoftBank HW Utility information. 3-11...
  • Page 37 Modem.Setup.(Mac)..........................4-2 Device Recognition (Mac) ……………………………………………………………………………… 4-2 Software Installation (Mac) ……………………………………………………………………………… 4-2 Device Removal (Mac) …………………………………………………………………………………… 4-4...

  • Page 38: Modem Setup (Mac)

    Modem Setup (Mac) Device Recognition (Mac) Software Installation (Mac) With USIM Card installed, insert modem USB plug into Ma USB port. Mac Installing SoftBank HW Utility should automatically recognize modem within approximately 45 seconds. Use this modem to access Network or adjust settings. All screenshots and procedures based on Mac OS 10.6. • I f HW Utility is installed to Mac other than for this modem, uninstall it according to instructions provided with it. • D o not remove modem during installation. May cause installation failure, system malfunction or other system errors. a .Power.on.Mac.and.initiate.Mac b .. I nsert.modem.into.Mac. If icon appears on desktop, double click it. “ SoftBank UTILITY” folder opens automatically c .. D ouble.click.“SoftBank.HW.Utility”.to.start.installation.and.display. below.window..Click.“Continue” System message appears upon modem recognition. See ”Software Installation (Mac)” to install SoftBank HW Utility.
  • Page 39 d .. S oftware.License.Agreement.appears..Click.“Continue” g .. “ Certification”.appears..Enter.User.Name.and.Password.and.click. “OK” h .. I nstallation.starts e .. I f.agreed,.click.“Agree.”.If.Change.Install.Location.appears,.select. i .. W hen.window.below.appears,.click.“Restart” target.folder.and.click.“Continue” f .. S tandard.Install.on.Macintosh.HD.dialog.box.appears..Click.“Install” • R estart Mac. It does not function correctly. • ” Macintosh HD” is hard disk name. It may vary.

  • Page 40: Device Removal (Mac)

    Drag Uninstall SoftBank HW Utility file from /Macintosh HD/ Applications folder into trash bin. Follow the steps below to remove modem from Mac. . Delete.driver Modem may be damaged if it is improperly removed. • Drag HuaweiDataCardDriver.kext file from /Macintosh HD/System/ Library/Extensions folder into trash bin. . Click. .to.open.Finder • Drag USBExpressCardCantWake_Huawei.kext file from /Macintosh . In.Finder,.click. .beside.“SoftBank_UTILITY” HD/System/Library/Extensions into trash bin. . Delete.Modem.Scripts • Drag HUAWEI Mobile Connect - 3G Modem file from /Macintosh HD/ System/Library/Modem Script folder into trash bin. • Drag HUAWEI Mobile.ccl folder from /Macintosh HD/System/Library/ ModemScripts folder into trash bin (Mac OS X 10.5 only). • Drag HUAWEI Mobile Connect - 3G Modem file from /Macintosh HD/ Library/Modem Scripts folder into trash bin. . Delete.Installer • Drag HWNetMgr folder from /Macintosh HD/Library/StartupItems folder into trash bin. • Drag HWPortDetect folder from /Macintosh HD/Library/StartupItems folder into trash bin. . Restart.Mac •...
  • Page 41 Mac.Utility.Guide..........................5-2 Overview ………………………………………………………………………………………………… 5-2 Packet Communications Settings ……………………………………………………………………… 5-3 Connection ……………………………………………………………………………………………… 5-4 Tools ……………………………………………………………………………………………………… 5-4 Utility Settings …………………………………………………………………………………………… 5-6 Network Settings ………………………………………………………………………………………… 5-7 About SoftBank HW Utility……………………………………………………………………………………… 5-8...

  • Page 42: Mac Utility Guide

    Mac Utility Guide Overview a . . C onnected.Time d . Signal.Strength.Indicator Changing Mac clock during Network name appears. See ”Signal connections affects accuracy. Strength Indicators” on P.3-2. Insert modem into Mac. SoftBank HW Utility initiates automatically. b . . U ploaded/Downloaded.Data e . . C onnect (when not connected)/ • About USIM Card appears. Click ”OK.” Shows total outgoing/incoming Disconnect (when connected) data during dial-up connection. Click to start/stop dial-up connection. • I f SoftBank HW Utility does not activate automatically, double click ”Macintosh c . Options f . Access.Point HD”  ”Applications”  ”SoftBank HW Utility”...

  • Page 43: Packet Communications Settings

    Packet Communications Settings Creating New Profile . Click.“New” Dial-up profile must be set up for packet communications. . Set.profile.name,.APN,.APN.status,.user.name,.password.and. In Main Screen, click for the following. authentication.protocol.(Obtain.accurate.value.from.your. service.provider..Do.not.change.access.number.) . Click.“Save”.to.save.all.dial-up.connecting.destinations. settings . Click.“OK”.or.“Cancel”.to.close.Connection.dialog.box Editing Profile . Click.Dial-Up.tab.for.Profile.Name.menu..Select.profile.to. edit . Click.“Edit”.to.change.set.information . Click.“Save”.to.save.reset.information . Click.“OK”.or.“Cancel”.to.close.Connection.dialog.box Deleting Profile . Click.Dial-Up.tab.for.Profile.Name.menu..Select.profile.to. delete ” データし放題対応エリア (DATA MAIN)” (Unlimited Data Discount Area) . Click.“Delete”.for.confirmation.dialog.box profile is set for SoftBank HW Utility by default.

  • Page 44: Connection

    Connection Tools Select profile and click to start connection. Language Selection Select Japanese or English. In menu bar, click ”Tools”  ”Language” and select language. PIN is USIM Card security code. Change PIN, or enable PIN Authentication to control USIM Card access. Default: PIN Authentication is off/PIN is ”9999” PIN Authentication During connections, confirm connection time, transmitted, and received data size of the current connection here. Activate or cancel PIN Authentication. When active, PIN entry is required for Click to end connection. modem use. • In menu bar, click ”Tools”  ”PIN Operations”  ”Enable PIN Verification” or ”Disable PIN Verification.” Enable or Disable PIN Verification window appears. Enter PIN, `and click ”OK.” ...
  • Page 45 Modify PIN Unlock PIN . In.menu.bar,.click.“Tools”..“PIN. . If.USIM.Card.is.locked,.PUK.Code. Operations”..“Modify.PIN” entry.window.appears . If.Modify.PIN.window.appears,. . Enter.PUK.Code enter.current.PIN.and.new.PIN . Enter.new.PIN.again . Enter.new.PIN.again . Click.“OK”.to.complete.change . Click.“OK”.to.complete.change • I ncorrectly entering PIN three consecutive times activates PIN Lock. PUK Code is required to unlock it. Entering PUK Code ten consecutive times locks modem • Set four-to eight-digit number as PIN. Default: 9999. completely. If modem is completely locked, predefined procedures are required. Contact SoftBank Mobile. Verify PIN If PIN Authentication is enabled, PIN entry is Terminal Information required for modem use. In menu bar, click ”Tools”  ”Terminal Information” for modem information. . Insert.modem.into.Mac,.and. activate.SoftBank.HW.Utility.for.

  • Page 46: Utility Settings

    Utility Settings Checking SoftBank Mobile Phone Number In menu bar, click ”Tools”  ”Mobile Phone Number” to check phone number. In menu bar, click ”Tools”  ”Options”  ”General” for window below: Connection Type • Phone number varies by USIM card. . In.Connection.Type,.Select.“PPP”.or.“NDIS” . Click.“OK”.to.complete...

  • Page 47: Network Settings

    Network Settings . Select.“Auto.search.and.register”.or.“Manual.search.and. register” In menu bar, click ”Tools”  ”Options”  ”Network” to access network • If ”Auto search and register” is selected, modem automatically detects settings. network to register. • If ”Manual search and register” is selected, click ”Refresh” for network Preference Network list. Select a network and click ”Register” to complete registration. . Click.Oversea.network.setting.tab . In.Preference.network.menu,.select.network . Click.“Apply”.to.complete Data Communication Area Network Operator . Click.Network.Operator.tab . Click.Data.communication.area.tab . In.Area.setting.menu,.select.area . Click.“OK”.to.complete • I nternet connection mode is set to ”Unlimited Data Discount Area” by default. Change it as required.

  • Page 48: About Softbank Hw Utility

    About SoftBank HW Utility In menu bar, click ”Help”  ”About SoftBank HW Utility” for SoftBank HW Utility information.
  • Page 49 Troubleshooting........................... 6-2...

  • Page 50: Troubleshooting

    Troubleshooting PC does not recognize modem 1. PC does not recognize modem . Make.sure.modem.is.properly.inserted.into.PC 2. Inserting modem does not automatically activate installer . Remove.modem.from.PC,.restart.PC,.then.reinsert.modem F or Windows 7 or Windows Vista, follow these steps to confirm modem  3. Failed Internet connection installation: 4. Transmission fails . Right click ”Computer”  ”Properties.” Click ”Advanced System Settings”  ”User Account Control”  ”Yes” (Windows 7). 5. Communication speed is slow .
  • Page 51 . Confirm that devices outlined in the rectangles appear. (COM port numbers Failed Internet connection differ by PC operating environment.) Make sure you are within the service area. • If signal reception is poor, move to where signal is strong, then reconnect. • The access point might be busy depending on the time of day, wait a little while then reconnect.  F or Windows, follow these steps to confirm network settings: . In Main Screen, click . Click . Click ”Profile Management” in navigation tree to make sure that each setting is correct F or Mac, follow these steps to confirm modem installation:  . In Main Screen, click . Click ”Profile Management” in navigation tree to make sure that each setting is correct Transmission fails ...
  • Page 52  For Windows XP Communication speed is slow . Click ”Start” for Start menu . Logged-in user name appears at top of Start menu Signal may be weak. Move to where signal is stronger. • If Start Menu Display is set to Classic Start, user name does not Connection may be poor. Try again later. appear. Right click ”Start” menu  Select Properties  Select ”Start” menu radio button. Forgot PIN/Unknown PUK Code/USIM Card is . Click ”Start”  ”Control Panel” . Click ”User Accounts” locked . Check user name in Step 2 . If ”Computer Administrator” appears below user name, set up modem. Contact SoftBank Customer Support, General Information (P.7-3). ”NO SERVICE” appears outside Japan USIM Card is not recognized Change network settings in SoftBank HW Utility. See P.3-9 and P.5-7.
  • Page 53 11. Error Code Error. Description/Solution Code • Change when connecting. • Change location and connect. • Make sure that correct APN is set correctly. • If connected, click ”Disconnect” in Main Screen, then click ”Connect.” • Remove modem from PC and reinstall it. • Restart PC. • Cancel Sleep Mode (PC Power Management Settings) • Uninstall modem driver once and reinstall it. • Check connection settings (IP or DNS address). • Install TCP/IP protocol again. Install it as follows. Windows XP : C l i c k ”S t a r t ”  ”R u n ”  E n t e r ”netsh int ip reset c: \resetlog.txt”...

  • Page 54: Appendix

    Appendix.............................. 7-2 Specifications …………………………………………………………………………………………… 7-2 Warranty & Service ……………………………………………………………………………………… 7-2 Customer.Service..........................7-3...

  • Page 55: Appendix

    Appendix Specifications Warranty & Service Warranty Model Name 005HW  Modem purchase includes Warranty. Dimensions 86 mm (D) × 28 mm (w) × 14.8 mm (H)  Confirm contents, purchase date and shop name, and keep it in a safe place. Without purchase date and shop name or if altered, warranty is not applied.  Weight* 32 g Repair Interface USB 2.O  Before submitting modem for repair, read User Guide to check usage and microSD or microSDHC Card settings. If a problem persists, contact SoftBank Customer Support, General Information (P.7-3).

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