Panasonic NETWORK CAMERA WV-NW502S Installation Manual

Panasonic NETWORK CAMERA WV-NW502S Installation Manual

Panasonic security camera user manual
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Installation Guide

Network Camera

WV-NW502S
Model No.
WV-NW502SK
Before attempting to connect or operate this product, please read these
instructions carefully and save this manual for future use.
No model number suffix is shown in this manual.
Table of Contents
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Summary of Contents for Panasonic NETWORK CAMERA WV-NW502S

  • Page 1: Installation Guide

    Installation Guide Network Camera WV-NW502S Model No. WV-NW502SK Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. No model number suffix is shown in this manual.
  • Page 2 WARNING: • To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture. • The apparatus should not be exposed to drip- ping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus.
  • Page 3: Table Of Contents

    Contents Important safety instructions ... 4 Limitation of liability ... 5 Disclaimer of warranty ... 5 Preface ... 6 Main functions ... 6 About the user manuals ... 7 System requirements for a PC ... 7 Trademarks and registered trademarks ... 8 About copyright and licence ...
  • Page 4: Important Safety Instructions

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Clean only with dry cloth. 6) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 5: Limitation Of Liability

    IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:...
  • Page 6: Preface

    Preface Panasonic WV-NW502 Series cameras (WV-NW502S/WV-NW502SK) are designed to operate using a PC on a network (10BASE-T/100BASE-TX), and can be installed under eaves (sheltered outdoor). By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network.
  • Page 7: About The User Manuals

    SDHC/SD memory card function Images can be recorded on an optional SDHC/SD memory card* images fail to transmit using the FTP periodic transmission function) and manually. The image on the SDHC/SD memory card can be playback on a web browser or downloaded via network.
  • Page 8: Trademarks And Registered Trademarks

    Important: • When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable. • Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment.
  • Page 9: Network Security

    Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.
  • Page 10: Precautions

    Precautions Refer installation work to the dealer. Installation work requires technique and experiences. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to contact the dealer for installation, relocation and power supply work. Stop the operation immediately when something is wrong with this product.
  • Page 11: Precautions For Use

    Turn the power off when cleaning of this product. Failure to observe this may cause injury. [Precautions for use] This product has no power switch. When turning off the power, turn off a circuit breaker. To keep on using with stable performance Do not use this product in hot and humid conditions for a long time.
  • Page 12: Code Label

    • If another SDHC/SD memory card is used, the camera may not work properly or performance deterioration may be caused. Code label The code labels (accessory) are required at inquiry for trouble. Use caution not to lose these labels. It is recommended to paste one of the labels onto the CD-ROM case.
  • Page 13: Precautions For Installation

    Precautions for Installation Before start the installation/connection, prepare the required devices and cables. Before starting the connection, turn the power of the devices including this product and the PC off. Warning: Refer installation work to the dealer. Failure to observe this may cause fire, electric shock, injury, or damage to the product.
  • Page 14 Procure fixing screws separately. The screws that secure this product are not supplied. Prepare them according to the material and strength of the area where the product is to be installed. Not remove or loosen screws If the screws (7 pieces) on the rear of the camera are loosened, camera trouble due to water leakage or camera falling may occur.
  • Page 15: Major Operating Controls And Their Functions

    Major operating controls and their functions Focus lock knob Zoom lock knob Tilt adjusting table Enclosure Inner dome *Lens (only for WV-NW502S) Focus adjustment grip Network cable Alarm input/output cable Power cable (12 V DC) Mic/line input cable (white) Audio output cable (black) Camera attachment (accessory) Mount bracket...
  • Page 16 Tilting lock screw SDHC/SD memory card slot Monitor out connector for adjustment Link LED (Lights when the connection is being established) • About the [INITIAL SET] button Turn on the power of the camera while holding down this button, and wait for around 5 seconds without releasing this button.
  • Page 17: Preparations

    Preparations When installing the camera on a wall or a ceiling, there are two methods as specified below. ( pages 18 - 20) • Using a two-gang junction box • Using supplied mount bracket Important: • Procure 4 screws (M4) to secure the camera attachment (accessory) or the camera mount bracket (accessory) to a wall or a ceiling according to the material of the installation area.
  • Page 18: Using A Two-Gang Junction Box

    Using a two-gang junction box • Secure the camera attachment (accessory) to the two-gang junction box (4" x 4") built in a wall or ceiling. Note: • For wall mounting: The camera attachment shall be mounted with "MTOP" facing upward. •...
  • Page 19 Using supplied mount bracket • If the mount bracket (accessory) is used to mount the camera, mount the bracket on the wall or ceiling first (see the blow). Mount the camera attachment (accessory) with the supplied screws next ( page 20). (Recommended tightening torque: 0.78 N·m {0.58 lbf·ft}) Note: •...
  • Page 20 Note: • Only the same type of holes, A or B, shall be used for mounting. Pass the cables through the hole for cable running from the wall or ceiling. Fix the camera attachment on the mount bracket using the screws supplied with the bracket.
  • Page 21: Camera Installation

    Camera installation Mount the camera. q Connect each cable. ( page 29) Waterproof the connecting portion. ( page 32.) w Align the "OPEN" on the camera with the protrusion of the camera attachment. e Engage the camera attachment fixing screws on the rear of the camera in the camera mounting holes of the camera attachment and rotate the camera in the arrow direction to secure the camera attachment and camera.
  • Page 22 Important: • When mounting the camera body, cables shall be run between the camera attach- ment and camera mount bracket as indi- cated by the arrow in the illustration. * Cable running as indicated by the arrow is an example. Cable running shall be varied with installation environment.
  • Page 23 r Accommodate the connected cables inside the cable guide of the camera mount bracket. Important: • To prevent the cables from being caught when the cover is attached, keep the cables inside the cable guide. t Attach the base cover. y Use the bit for tamperproof screw (accessory) to tighten the fixing screws provided on both sides of the base...
  • Page 24: Bit For Tamperproof Screw

    Remove the enclosure and inner dome from the main body by loos- ening the three fixing screws. Loosen the three fixing screws by using the provided bit for tamperproof screw. Detach the inner dome while pushing the parts with the "PUSH" indication. Important: •...
  • Page 25 r Insert the connector of lens into the connector of camera. Secure the camera to the bracket with the camera fixing screw (red, 1position). The illustration is an example of using the accessory camera mount bracket. Important: • Be sure to tighten the camera fixing screw.
  • Page 26 Insert an SDHC/SD memory card. Important: • Before inserting an SDHC/SD memory card, turn off the power of the camera first. Insert an SDHC/SD memory card with the label face visible (see the illustration below). Before removing the SDHC/SD memory card, select "Not use" for "SD memory card" on the [SD memory card] tab of "Basic"...
  • Page 27: Adjust The Camera

    Adjust the camera Be sure to view the monitor for adjust- ment when the camera angle is adjust- Connect an adjusting monitor (such as a small LCD monitor) to the monitor out connector (for adjustment) and adjust the camera angle. Turn on the power after connecting the adjusting monitor.
  • Page 28 Note: • Lens adjustment without setting ABF to the standard position may lead to darkened four corners of the screen. • When either of the zoom or the focus is changed, the other will also be changed. • Refer to the description about ABF for focus fine adjustment. Press the auto back focus button.
  • Page 29: Connection

    Important: • Securely tighten all the fixing screws (x3) of enclosure. Otherwise, water exposure may cause damage or malfunction of camera, or camera drop- ping may result in injury. (Recommended tightening torque: 0.78 N·m {0.58 lbf·ft}) • Attach the inner dome in accordance with the lens direction to not to change the lens direc- tion.
  • Page 30 Connect an external amplifier-embedded speaker to the audio output connector (for use of the audio transmission function). Connect a stereo mini plug (ø3.5 mm) (monaural output). • Recommended cable length: 10 m {33 ft} or less Connect the alarm input/output cable. Rating of ALARM IN/OUT ...
  • Page 31 Connect a LAN cable (category 5 or better) to the network cable. Connect the power cable. Important: • The power supply of 12 V DC shall be insulated against 120 V AC. • When using 12 V DC power supply Connect the output cable of the AC adapter (option) to the 2P power cable.
  • Page 32: Butyl Tape

    Waterproof treatment for the cable joint sections Adequate waterproof treatment is required for the cables when installing the camera with cables exposed or installing it under the eaves. The camera body is waterproof, but the cable ends are not waterproof. Be sure to use the supplied butyl rubber tape at the points where the cables are connected to apply waterproof treatment in the following procedure.
  • Page 33 Important: • If open wiring is conducted, be sure to use conduits and run the cables inside the tubes to protect the cables from direct sunlight. • When connecting the conduit at the lateral or bottom position, any of the arrow marks on the bracket shall be at the top.
  • Page 34 Connection example when connecting to a network using a PoE hub Speaker with amplifier (option) Microphone (option) Speaker with amplifier (option) Microphone (option) LAN cable (category 5 or better, straight) Important: • The video monitor is used for checking the adjustment of the angular field of view when installing the camera or when servicing.
  • Page 35: Configure The Network Settings

    When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic IP setting software does not work, configure the network settings of the camera and the PC individually on the "Network setup" page of the setup menu. Refer to the Operating Instructions (PDF) for further information.
  • Page 36 Start the Panasonic IP setting software. Click the [IP setting] button after selecting the MAC address/IP address of the camera to be configured. Note: • When using a DHCP server, the IP address assigned to the camera can be displayed by clicking the [Refresh] button of the IP setting software.
  • Page 37: Troubleshooting

    Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Power is not turned on. Power indicator not lit.
  • Page 38: Specifications

    Specifications G Basic Power source: Power consumption: Ambient operating temperature: –30 °C - +50 °C {–22 °F - 122 °F} * Ambient operating humidity: Waterproof: Shock resistance: Monitor output (for adjusting the angular field of view): EXT I/O terminal cable: Microphone/Line input cable: For microphone: For line:...
  • Page 39 Super-Dynamic: Dynamic range: Gain (AGC): Adaptive black stretch: Light control mode setting: Shutter speed: Auto slow shutter: Black & white mode: White balance: Digital noise reduction: Image stabilizer: Video analytics Face detection: Privacy zone: Camera title on screen: VMD alarm: Auto back focus: ALC lens drive: Lens mount:...
  • Page 40 Image compression method* Transmission interval: Audio compression method: Bandwidth control: Protocol: Browser: Maximum concurrent access number: FTP client: Multi-screen: JPEG: 1 280 x 960/VGA (640 x 480)/QVGA (320 x 240), max. 30 fps 3 megapixels mode H.264: 1 280 x 960/VGA (640 x 480)/QVGA (320 x 240), max.
  • Page 41 " (PDF) for further information about system requirements for a PC and pre- cautions when using Microsoft *5 When using IPv6 for communication, use Microsoft Manufactured by Panasonic SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 64 MB, 128 MB, 256 MB, 512 MB,...
  • Page 42: Standard Accessories

    Standard accessories Installation Guide (this book)... 1 volume Warranty card... 1 set CD-ROM* ... 1 pc. Code label* ... 1 pc. The following parts are used during installation procedures. 4P alarm cable ... 1 pc. Camera attachment... 1 pc. 2P power cable ... 1 pc. Fixing screws (M4 x 8 mm) ...
  • Page 44 Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 http://www.panasonic.ca Panasonic Sales Company Panasonic Puerto Rico, Inc.

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