Page 1 Documentation HiPath 3000, HiPath 4000 OpenScape Office, OpenScape Business OpenStage 15, OpenStage 15 G, OpenStage 20, OpenStage 20 E, OpenStage 20 G, OpenStage 40, OpenStage 40 G, OpenStage 60, OpenStage 60 G, OpenStage 80, OpenStage 80 G Administration Manual A31003-S2010-M100-18-76A9 Siemens Enterprise Communications www.siemens-enterprise.com...
Page 3: Table Of Contents
bkTOC.fm Content Nur für den internen Gebrauch Content 1 Overview ............1-1 1.1 Important Notes .
Page 4 bkTOC.fm Content Nur für den internen Gebrauch 3 Administration ............3-1 3.1 Access via Local Phone .
Page 5 bkTOC.fm Content Nur für den internen Gebrauch 3.8 Transferring Phone Software, Application and Media Files ....3-51 3.8.1 FTP/HTTPS Server ..........3-51 3.8.2 Common FTP Settings .
Page 6 bkTOC.fm Content Nur für den internen Gebrauch 3.17 SSH - Secure Shell Access (V2)........3-98 3.18 Display License Information .
Page 7 bkTOC.fm Content Nur für den internen Gebrauch 4 Examples and HowTos..........4-1 4.1 Canonical Dialing .
Page 8: A31003-S2010-M100-18-76A9 Openstage Hfa Family, Administration Manual
bkTOC.fm Content Nur für den internen Gebrauch A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 9: Overview
uebersicht.fm Overview Important Notes Overview Important Notes Do not operate the equipment in environments where there is a danger of explosions. For safety reasons the phone should only be operating using the supplied plug in power unit. Use only original accessories! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark.
Page 10: Maintenance Notes
uebersicht.fm Overview Maintenance Notes Maintenance Notes Do not operate the telephone in environments where there is a danger of ex- plosions. Use only original accessories. Using other accessories may be dangerous, and will invalidate the warranty and the CE mark. Never open the telephone or a key module.
Page 11: The Openstage Family
uebersicht.fm Overview The OpenStage HFA Family The OpenStage HFA Family 1.5.1 OpenStage 60/60 G/80/80 G HFA The Handset lets you pick up and dial calls in the usual manner. The Graphics Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications.
Page 12: Openstage 40
uebersicht.fm Overview The OpenStage HFA Family 1.5.2 OpenStage 40/40 G HFA The Handset lets you pick up and dial calls in the usual manner. The Graphics Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications.
Page 13: Openstage 20
uebersicht.fm Overview The OpenStage HFA Family 1.5.3 OpenStage 20/20 E/20 G HFA The Handset lets you pick up and dial calls in the usual manner. The Display provides intuitive support for telephone operation. The user-friendly Application Keys provide easy access to your telephone’s applications.
Page 14: Openstage 15
uebersicht.fm Overview The OpenStage HFA Family 1.5.4 OpenStage 15/15 G HFA With the Handset, the user can pick up and dial calls in the usual manner. The Display provides intuitive support for telephone operation. With the Audio Keys, the user can optimize the audio settings. Press the Function Keys to access frequently used telephony functions.
Page 15: Administration Interfaces
uebersicht.fm Overview Administration Interfaces Administration Interfaces You can configure the OpenStage phone by using any of the following methods. 1.6.1 Web-based Management (WBM) This method employs a web browser for communication with the phone via HTTP or HTTPS. It is applicable for remote configuration of individual IP phones in your network. Direct access to the phone is not required.
Page 16 uebersicht.fm Overview Changes in SW-Version V2R1 Changes in SW-Version V2R1 Support of “stackless solution” It was decided for SME to abandon the H.323 protocol and extend the CorNet protocol to sup- port media channel negotiation. There is no change in the implemented functionality. The only new add-on of V2R1 is the support for the new CorNet TC based payload signaling protocol.
Page 17: Startup
Only use switches in the LAN to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network. • A HiPath Communications System: HiPath 3000, HiPath 4000, OpenScape Office or OpenScape Business. • Usage of Voice VLANs is recommended.
Page 18: Assembling And Installing The Phone
inbetriebnahme.fm Startup Assembling and Installing the Phone Assembling and Installing the Phone 2.2.1 Shipment • Phone • Handset • Handset cable • Subpackage: • Document "Information and Important Operating Procedures" • Emergency number sticker 2.2.2 Connectors at the bottom side OpenStage 60 Keyboard Power supply...
Page 19 inbetriebnahme.fm Startup Assembling and Installing the Phone OpenStage 40 (OpenStage 15 and 20 similar, except [1] OpenStage 40 and Power supply OpenStage 15 only Switch Headset Key Module Handset A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 20: Assembly
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.3 Assembly Handset Insert the plug on the long end of the handset cable into the jack on the base of the telephone and press the cable into the groove provided for it. Next, insert the plug on the short end of the handset cable into the jack on the handset.
Page 21: Connecting The Phone
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.4 Connecting the Phone Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN/switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourc- ing Equipment) must meet the IEEE 802.3af specification.
Page 22 inbetriebnahme.fm Startup Assembling and Installing the Phone • Connection to external keyboard (accessory) • USB master for connection to a USB device (e. g. accessory USB Acoustic Adapter) To prevent damage on the OpenStage phone, connect an USB stick using the adapter cable C39195-Z7704-A5.
Page 23: Key Module
OpenStage Key Module 15 (paper label) can not be combined. For key labelling, a special tool is available; please refer to: http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool The configuration of a key on the key module is just the same as the configuration of a phone key.
Page 24: Quick Start
inbetriebnahme.fm Startup Quick Start Quick Start This section describes a typical case: the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-references to the corresponding section of the administration chapter are given. Alternatively, the DLS (Deployment Service) administration tool can be used.
Page 25: Access The Web Interface (Wbm)
inbetriebnahme.fm Startup Quick Start 2.3.1 Access the Web Interface (WBM) Open your web browser (MS Internet Explorer or Firefox) and enter the appropriate URL. Example: https://192.168.1.15 or https://myphone.phones (firmware V2) Up to firmware V1R4, unencrypted HTTP can be used for web access. In this >...
Page 26: Extended Network Configuration
inbetriebnahme.fm Startup Quick Start • IP Address: IP Address for the phone. • Subnet Mask (option #1): Subnet mask of the phone. • Default Route (option #3 "Router"): IP Address of the default gateway which is used for connections beyond the subnet. •...
Page 27 inbetriebnahme.fm Startup Quick Start A dialog window opens with a list of the classes that are already available. A31003-S2010-M100-18-76A9 2-11 OpenStage HFA Family, Administration Manual...
Page 28 Next, two options resp. tags will be added to the vendor class. Two passes are needed for this: in the first pass, tag #1 with the required value "Siemens" is entered, and in the second pass, the VLAN ID is entered as tag #2.
Page 29 inbetriebnahme.fm Startup Quick Start In the DHCP console menu, right-click the DHCP server in question and select Set Pre- defined Options from the context menu. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option.
Page 30 • Code: "2" • Description: Free text. Enter the value for this option. First Pass: "Siemens" Second Pass: VLAN ID 10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again. A31003-S2010-M100-18-76A9 2-14 OpenStage HFA Family, Administration Manual...
Page 31 inbetriebnahme.fm Startup Quick Start Defining the scope for the new vendor class 11. Select the DHCP server in question and the Scope and right-click Scope Options. Select Configure Options... in the context menu. 12. Select the Advanced tab. Under Vendor class, select the class that you previously de- fined (OptiIpPhone) and, under User class, select Default User Class.
Page 32: Using Option #43 "Vendor Specific
07), and the value (for instance, 53:69:65:6D:65:6E:73). The options can be written in separate lines; the last option must be fol- lowed by a ’;’ instead of a ’:’. # Tag/Option #1: Vendor "Siemens" 01:07:53:69:65:6D:65:6E:73: # Tag/Option #2: VLAN ID 02:04:00:00:00:0A;...
Page 33 inbetriebnahme.fm Startup Quick Start Setup using the Windows DHCP Server In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP. Select the DHCP server and the scope. Choose "Configure Options" in the context menu using the right mouse button. Enter the VLAN ID.
Page 34: Dls Server Address
inbetriebnahme.fm Startup Quick Start 2.3.5 DLS Server Address This setting only applies if a DLS (Deployment Service) server is in use. It is recommended to configure the DLS server address by DCHP, as this method enables full Plug & Play and ensures the authenticity of the DLS server. For manual configuration of the DLS server address see section 3.3.7, “Configuration &...
Page 35 inbetriebnahme.fm Startup Quick Start A dialog window opens with a list of the classes that are already available. Define a new vendor class with the name OptiIpPhone and enter a description of this class. Click OK to apply the changes. The new vendor class now appears in the list. Exit the window with Close.
Page 36 Next, two options resp. tags will be added to the vendor class. Two passes are needed for this: in the first pass, tag #1 with the required value "Siemens" is entered, and in the second pass, the DLS address is entered as tag #3.
Page 37 inbetriebnahme.fm Startup Quick Start In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option. Enter the following data for the new option: First Pass: Option 1 • Name: Free text, e. g. "OptiIpPhone element 01" •...
Page 38 Startup Quick Start Enter the value for this option. First Pass: "Siemens" Second Pass: DLS address The DLS address has the following format: :://: Example: sdlp://192.168.3.30:18443 10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again.
Page 39 inbetriebnahme.fm Startup Quick Start 12. Select the Advanced tab. Under Vendor class, select the class that you previously de- fined (OptiIpPhone) and, under User class, select Default User Class. Activate the check boxes for the options that you want to assign to the scope (in the exam- ple, 001 and 003) 13.
Page 40 07), and the value (for instance, 53:69:65:6D:65:6E:73). The options can be written in separate lines; the last option must be fol- lowed by a ’;’ instead of a ’:’. # Tag/Option #1: Vendor "Siemens" 01:07:53:69:65:6D:65:6E:73: # Tag/Option #3: DLS IP Address (here: sdlp://192.168.3.30:18443) 25 s d 3 .
Page 41: Using Option #43 "Vendor Specific
inbetriebnahme.fm Startup Quick Start 2.3.5.2 Using Option #43 "Vendor Specific" Alternatively, option #43 can be used for setting up the DLS address. Two tags are required: • Tag 001: Vendor name • Tag 003: DLS IP address Additionally, you can enter a host name for the DLS server: •...
Page 42 inbetriebnahme.fm Startup Quick Start Setup using the Windows DHCP Server In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP. Select the DHCP server and the scope. Choose "Configure Options" in the context menu using the right mouse button. [Engl. Screenshot] Enter the IP address and port number of the DLS server.
Page 43: Hfa Gateway Settings
inbetriebnahme.fm Startup Quick Start 2.3.6 HFA Gateway Settings To connect the OpenStage phone to the HiPath Communication System, the IP address of the gateway, a subscriber number and the corresponding password is needed. The subscriber number can be 1 to 24 characters long, and is used as the internal telephone number. 2.3.7 Using the Web Interface (WBM) Log in to the Administrator Pages of the WBM.
Page 44 inbetriebnahme.fm Startup Quick Start A31003-S2010-M100-18-76A9 2-28 OpenStage HFA Family, Administration Manual...
Page 45: Administration
administration.fm Administration Access via Local Phone Administration This chapter describes the configuration of every parameter available on the OpenStage phones. For access via the local phone menu, see the following; for access using the web in- terface, please refer to section 2.3.1, “Access the Web Interface (WBM)”. Access via Local Phone The data entered in input fields is parsed and controlled by the phone.
Page 46 administration.fm Administration Access via Local Phone Navigate within the Administration Menu OpenStage 60/80 Use the TouchGuide to navigate and execute administrative actions in the administration menu. For using the TouchGuide, see the following figure: Press the key briefly: - scroll up Press the key: Hold down:...
Page 47 administration.fm Administration Access via Local Phone OpenStage 20 Use the 3-way Navigator to navigate and execute administrative actions in the administra- tion menu. Press the key briefly: - scroll up Hold down: - scroll to top of list Press the key: - confirm entries - perform an action...
Page 48 administration.fm Administration Access via Local Phone OpenStage 60/80 If a parameter is set by entering a number or character data, the onscreen keypad is used. Press the key to enter the number editor. Within the number editor, solely use the key numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters.
Page 49: Lan Settings
administration.fm Administration LAN Settings LAN Settings 3.2.1 LAN Port Settings The OpenStage phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equip- ment is connected.
Page 50 administration.fm Administration LAN Settings Administration via WBM Network > Port configuration Administration via Local Phone --- Admin --- Network --- Port Configuration --- Number |--- LAN port speed |--- PC port status |--- PC port speed --- PC port autoMDIX A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 51: Vlan
administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti- tion one physical network into a set of virtual networks (or broadcast domains). Physically partitioning the LAN into separate VLANs allows a network administrator to build a more robust network infrastructure.
Page 52: Automatic Vlan Discovery Using Dhcp
administration.fm Administration LAN Settings 3.2.2.1 Automatic VLAN discovery using DHCP To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP en- abled, and VLAN discovery mode must be set to "DHCP". This is the default configuration. The DHCP server must be configured to supply the Vendor Unique Option in the correct Sie- mens VLAN over DHCP format.
Page 53 administration.fm Administration LAN Settings Administration via WBM (V2) Network > IP configuration With firmware V2, you must click on change mode first. Afterwards, the IP configuration mode dialog opens. Network > IP configuration > change mode To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. After- wards, click Submit.
Page 54: Automatic Vlan Discovery Using Lldp-Med (V2)
administration.fm Administration LAN Settings Administration via Local Phone (V2) To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. --- Administration --- Network --- IP Configuration --- Discovery mode 3.2.2.2 Automatic VLAN discovery using LLDP-MED (V2) This is the default setting.
Page 55 administration.fm Administration LAN Settings Network > IP configuration > change mode To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery mode menu. Afterwards, click Submit. Administration via Local Phone To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode menu.
Page 56: Manual Configuration Of A Vlan Id
administration.fm Administration LAN Settings 3.2.2.3 Manual configuration of a VLAN ID To configure layer 2 VLAN manually, first make sure that VLAN discovery is set to "Manual" (see section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be provided with a VLAN ID between 1 and 4095.
Page 57: Ip Network Parameters
administration.fm Administration IP Network Parameters IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre- cedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay.
Page 58: Layer 3 / Diffserv
administration.fm Administration IP Network Parameters Administration via WBM Network > QoS Administration via Local Phone --- Admin --- Network --- QoS --- Service |--- Layer 2 |--- Layer 2 voice |--- Layer 2 signalling --- Layer 2 default 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
Page 59 administration.fm Administration IP Network Parameters Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High drop probability). In the case of low drop level, packets are buffered over an extended period in the case of high drop level, packets are promptly rejected if they cannot be forwarded.Data required •...
Page 60: Use Dhcp
administration.fm Administration IP Network Parameters 3.3.2 Use DHCP If this parameter is set to "Yes", the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. The default is "Yes".
Page 61 administration.fm Administration IP Network Parameters Administration via WBM Network > IP configuration Administration via Local Phone --- Admin --- Network --- IP Configuration --- Use DHCP A31003-S2010-M100-18-76A9 3-17 OpenStage HFA Family, Administration Manual...
Page 62: Ip Address - Manual Configuration
administration.fm Administration IP Network Parameters 3.3.3 IP Address - Manual Configuration If not provided by DHCP dynamically, you must specify the phone’s IP address and subnet mask manually. Data required • IP address: used for addressing the phone. • Subnet mask: subnet mask that is needed for the subnet in use. Administration via WBM Network >...
Page 63: Default Route/Gateway
administration.fm Administration IP Network Parameters 3.3.4 Default Route/Gateway If not provided by DHCP dynamically (see section 3.3.2, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read.
Page 64: Specific Ip Routing
administration.fm Administration IP Network Parameters 3.3.5 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router or if the LAN is divided into subnets.
Page 65: Dns
administration.fm Administration IP Network Parameters 3.3.6 The main task of the domain name system (DNS) is to translate domain names to IP address- es. For some features and functions of the OpenStage phone, it is necessary to configure the DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving. 3.3.6.1 DNS Domain Name This is the name of the phone’s local domain.
Page 66: Dns Servers
administration.fm Administration IP Network Parameters 3.3.6.2 DNS Servers If not provided by DHCP automatically, a primary and a secondary DNS server can be config- ured. Data required • Primary DNS: IP address of the primary DNS server. • Secondary DNS: IP address of the secondary DNS server. Administration via WBM Network >...
Page 67: Terminal Hostname (V2)
administration.fm Administration IP Network Parameters 3.3.6.3 Terminal Hostname (V2) With OpenStage firmware V2, the phone’s hostname can be customised. This will only function if the phone is configured to use DHCP and the DHCP server updates the hostname at the DNS server.
Page 68: Configuration & Update Service (Dls)
administration.fm Administration IP Network Parameters 3.3.7 Configuration & Update Service (DLS) The Deployment Service (DLS) is a HiPath Management application for administering work- points in both HiPath and non-HiPath networks. Amongst the most important features are: se- curity (e.g. PSS generation and distribution within an SRTP security domain), software deploy- ment, plug&play support, as well as error and activity logging.
Page 69: Snmp
administration.fm Administration IP Network Parameters Administration via Local Phone --- Admin --- Network --- Update Service (DLS) |--- DLS address |--- DLS port |--- Contact gap --- Secured 3.3.8 SNMP The Simple Network Management Protocol is used by network management systems for mon- itoring network-attached devices for conditions that warrant administrative attention.
Page 70 administration.fm Administration IP Network Parameters • Trap destination / Manager address: IP address or hostname of the SNMP manager that receives traps. • Trap destination port / Manager port: Port on which the SNMP manager is receiving TRAP messages. Default: 162. •...
Page 71 administration.fm Administration IP Network Parameters Administration via WBM System > SNMP Administration via Local Phone --- Admin --- System --- SNMP |--- Traps enabled |--- Manager address |--- Manager port --- Community password A31003-S2010-M100-18-76A9 3-27 OpenStage HFA Family, Administration Manual...
Page 72: Hipath Service Menu
administration.fm Administration HiPath Service Menu HiPath Service Menu The phone’s local menu allows for controlling functions provided the HiPath system. For this purpose, the phone must be logged on at the system. For information on the available func- tions, see the phone’s user manual. Administration via Local Phone --- Service Menu A31003-S2010-M100-18-76A9...
Page 73: System Settings
The value is the same as the "Globid" parameter in the HiPath 4000 resp. the "H.323 ID" in the HiPath 3000. The System type is provided by the system the phone is connected to and therefore read-only.
Page 74 administration.fm Administration System Settings Network > Port configuration Administration via Local Phone --- Admin --- System --- Gateway |--- System type |--- IP address |--- Gateway ID |--- Subscriber number --- Password --- Admin --- Network --- Port configuration --- Number --- Gatekeeper A31003-S2010-M100-18-76A9 3-30...
Page 75: Hfa Emergency Gateway Settings
administration.fm Administration System Settings 3.5.3 HFA Emergency Gateway Settings For enabling survivability, the phone switches to a backup communications system in case the main system fails. The settings are analogous to those for the main system (see section 3.5.2, “HFA Gateway Set- tings”).
Page 76: Server And Standby Server Ports
administration.fm Administration System Settings 3.5.4 Server and Standby Server ports In this section, the server ports for signalisation and speech data transfer are determined. H.225.0 port determines the port used for non-secure H.225 signaling. Default: 1720. CorNet-TC TLS port determines the port used for secure communication by the HFA server. H.225.0 TLS port determines the port used for secure H.225 signaling.
Page 77: Redundancy
administration.fm Administration System Settings 3.5.5 Redundancy This section controls the switching between main HFA server and standby HFA server. If Small remote side redundancy is activated, the phone willl switch over to the standby HFA server in case the connection to the main server ist lost. By default, this is disabled. When Auto switch back is activated, the phone will switch back to the main server as soon as the connection is re-established.
Page 78 administration.fm Administration System Settings Administration via WBM Administration via Local Phone --- Admin --- System --- Redundancy |--- Small remote site |--- Auto switch back |--- Retry count main |--- Timeout main |--- Retry count standby --- Timeout standby A31003-S2010-M100-18-76A9 3-34 OpenStage HFA Family, Administration Manual...
Page 79: Emergency Number
administration.fm Administration System Settings 3.5.6 Emergency number E911 emergency number. This number establishes a connection to the PSAP (Publiy Safety Answering Point). If a user dials this number, and an appropriate LIN (see section 3.5.7, “LIN”) is configured, the user’s location is communicated to the PSAP. In the USA, the number is 911. Administration via WBM Administration via Local Phone --- Admin...
Page 80 administration.fm Administration System Settings Administration via Local Phone --- Admin --- System --- Features --- Configuration --- General --- LIN A31003-S2010-M100-18-76A9 3-36 OpenStage HFA Family, Administration Manual...
Page 81: Not Used Timeout
administration.fm Administration System Settings 3.5.8 Not Used Timeout The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out. The timeout may be helpful in case a user does a long press on a line key unintentionally, and thereby invokes the key configuration menu.
Page 82: Energy Saving (Openstage 40/60/80)
administration.fm Administration System Settings 3.5.9 Energy Saving (OpenStage 40/60/80) After the phone has been inactive within the timespan specified in Timeout (hours) (V1R3) resp. Backlight timeout (hours) (V1R3), the display backlight is switched off. The length of this timespan ranges from 2 hours to 8 hours. The default value is 3. Administration via WBM Local functions >...
Page 83: Date And Time
administration.fm Administration System Settings 3.5.10 Date and Time To ensure that HFA security operates properly, the phone must obtain the correct date and time before logging on to the system. For this purpose, the phone must use the same SNTP server that is used by the system/PBX.
Page 84 administration.fm Administration System Settings • Time zone / DST zone: Area with common start and end date for daylight saving time. Value range: "Australia 2007 (ACT, South Australia, Tasmania, Victoria)", "Australia 2007 (New South Wales)", "Australia (Western Australia)", "Australia 2008+ (ACT, New South Wales, South Australia, Tasmania, Victoria)", "Brazil", "Canada", "Canada (Newfound- land)", "Europe (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexi- co", "United States".
Page 85: Security
administration.fm Administration System Settings 3.5.11 Security OpenStage phones support two security options, which are mutually exclusive: • H.235 Authentication and Encryption • PKI-based SPE (Signaling and Payload Encryption) The security settings are be configured separately for the main gateway and for the fallback gateway (standby) when using SRSR (Small Remote Site Redundancy).
Page 86 administration.fm Administration System Settings Administration via WBM System > Security Administration via Local Phone --- Administration --- System |--- Secure H235 main |--- Secure H235 standby |--- Time H235 main |--- Time H235 standby |--- Signalling main |--- Signalling standby |--- Certificate main --- Certificate standby A31003-S2010-M100-18-76A9...
Page 87: Dialing
administration.fm Administration Dialing Dialing 3.6.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phone book are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local na- tional code, and Local enterprise number as prefixes.
Page 88 administration.fm Administration Dialing • Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network. When a call number could not be matched as a public network number, the phone checks if it is part of the local enterprise network. This is done by com- paring the first digit of the call number to the value(s) given here.
Page 89 administration.fm Administration Dialing • International gateway code: • "Use national code": All international formatted numbers will be dialled explicitly by us- ing the access code for the international gateway to replace the "+" prefix. • "Leave as +": All international formatted numbers will be prefixed with "+". Administration via WBM Locality >...
Page 90 administration.fm Administration Dialing Administration via Local Phone --- Admin --- Local Functions --- Locality --- Canonical settings |--- Local country code |--- National prefix digit |--- Local national code |--- Minimum local number length |--- Local enterprise node |--- PSTN access code |--- International access code |--- Operator code |--- Emergency number...
Page 91: Canonical Dial Lookup
Data required • Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to. Example: "722" for Siemens Munich. • International code 1 ... 5: Sequence of "+", local country code, local area code, and local enterprise node corresponding to to one or more phone book entries.
Page 92 administration.fm Administration Dialing Administration via Local Phone --- Admin --- Local Functions --- Locality --- Canonical lookup |--- Local code 1 |--- International code 1 |--- Local code 2 |--- International code 2 |--- Local code 3 |--- International code 3 |--- Local code 4 |--- International code 4 |--- Local code 5...
Page 93: Mobility (Openstage 60/80, V1R3 Onwards)
administration.fm Administration Mobility (OpenStage 60/80, V1R3 Onwards) Mobility (OpenStage 60/80, V1R3 Onwards) If data mobility is enabled, the user can log on at another phone and at the same time carry his user data with him. The transferable user data comprises the following: •...
Page 94: Platform Specific Behaviour
Mobility (OpenStage 60/80, V1R3 Onwards) 3.7.1 Platform Specific Behaviour Regarding data mobility, there are some differences, dependent on whether a HiPath 3000 or HiPath 4000 is in use. HiPath 4000 When the user logs on to phone B, phone A is in "cancel mobility" state. This means that the user, or someone else, can trigger a restore of the initial user at phone A.
Page 95: Transferring Phone Software, Application And Media Files
administration.fm Administration Transferring Phone Software, Application and Media Files Transferring Phone Software, Application and Media Files New software images, hold music, picture clips for phonebook entries, LDAP templates, com- pany logos, screensaver images, and ringtones can be uploaded to the phone via DLS (De- ployment Service) or WBM (Web Based Management).
Page 96 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Defaults Administration via Local Phone --- Admin --- File Transfer --- Defaults |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path --- HTTPS base URL A31003-S2010-M100-18-76A9...
Page 97: Phone Software
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone. Do not disconnect the phone from the LAN or power unit during software update. An active update process is indicated by blinking LEDs and/or in the display.
Page 98 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Phone application Administration via Local Phone --- Admin --- File Transfer --- Phone app |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path...
Page 99: Download/Update Phone Software
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.3.2 Download/Update Phone Software If applicable, phone software should be deployed using the Deployment Service (DLS) . Alter- natively, the download can be triggered from the web interface or from the Local phone menu. When the download has been successful, the phone will restart and boot up using the new soft- ware.
Page 100: Picture Clips
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.4 Picture Clips Picture clips are available only on OpenStage 60/80 phones. > The file size for a picture clip is limited to 300 KB. > Picture Clips are small images used for displaying a picture of a person that is calling on a line. The supported file formats for picture clips are JPEG and PNG.
Page 101 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Picture clip Administration via Local Phone --- Admin --- File Transfer --- Picture Clip |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path...
Page 102: Download Picture Clip
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.4.2 Download Picture Clip If applicable, picture clips should be deployed using the Deployment Service (DLS) . Alterna- tively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer >...
Page 103: Ldap Template
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.5 LDAP Template LDAP is available only on OpenStage 60/80 phones. > The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client. The LDAP template must be modified correctly for successful communication between the directory server and the LDAP client.
Page 104 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > LDAP Administration via Local Phone --- Admin --- File Transfer --- LDAP |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL...
Page 105: Download Ldap Template
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.5.2 Download LDAP Template If applicable, LDAP templates should be deployed using the Deployment Service (DLS) . Alter- natively, the download can be triggered from the web interface or from the local phone menu. The OpenStage phone supports LDAPv3.
Page 106: Logo
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.6 Logo On OpenStage 40/60/80, a custom background image for the telephony interface can be sup- plied. In most cases, this will be the company logo. On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows: •...
Page 107 administration.fm Administration Transferring Phone Software, Application and Media Files • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer > Logo Administration via Local Phone --- Admin --- File Transfer --- Logo...
Page 108: Download Logo
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.6.2 Download Logo If applicable, logos should be deployed using the Deployment Service (DLS) . Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer >...
Page 109: Screensaver
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.7 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consist- ing of images which can be uploaded using the web interface. Screensavers are available only on OpenStage 60/80 phones. >...
Page 110 administration.fm Administration Transferring Phone Software, Application and Media Files • FTP path: Path of the directory containing the files. • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS". Administration via WBM File transfer >...
Page 111: Download Screensaver
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.7.2 Download Screensaver If applicable, screensavers should be deployed using the Deployment Service (DLS) . Alterna- tively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer >...
Page 112: Ringer File
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.8 Ringer File The download of ringer files via WBM or local menu is possible only for OpenStage > 60/80. Custom Ringtones can be uploaded to the phone. The file size for a ringer file is limited to 1 MB. If the contents of the file are not valid, >...
Page 113: Ftp/Https Access Data
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.8.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to be used, Use default must be set to "Yes", and only the Filename must be specified. Data required (in every case) •...
Page 114 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via Local Phone --- Admin --- File Transfer --- Ringer |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path |--- HTTPS base URL --- Filename A31003-S2010-M100-18-76A9 3-70...
Page 115: Download Ringer File
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.8.2 Download Ringer File If applicable, ringtone files should be deployed using the Deployment Service (DLS). Alterna- tively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer >...
Page 116: Hpt Dongle Key
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.9 ´HPT Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone. This testing tool is used exclusively by the service staff. 3.8.9.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see ->...
Page 117 administration.fm Administration Transferring Phone Software, Application and Media Files Administration via WBM File transfer > Dongle key Administration via Local Phone --- Administration --- File Transfer --- Dongle key |--- Use default |--- Download method |--- Server |--- Port |--- Account |--- Username |--- Password |--- FTP path...
Page 118: Download Dongle Key File
administration.fm Administration Transferring Phone Software, Application and Media Files 3.8.9.2 Download Dongle Key File If applicable, dongle key files should be deployed using the Deployment Service (DLS). Alter- natively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer >...
Page 119: Corporate Phonebook: Directory Settings
User name and a cor- responding Password. The user name is the string in the LDAP bind request, e. g. "C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal struc- ture will depend on the specific corporate directory.
Page 120 administration.fm Administration Corporate Phonebook: Directory Settings Administration via WBM Local Functions > Directory settings Administration via Local Phone --- Administration --- Local Functions --- Directory Settings |--- LDAP server address |--- LDAP server port |--- LDAP authentication |--- LDAP user name --- LDAP password A31003-S2010-M100-18-76A9 3-76...
Page 121: Picture Via Ldap (Starting With Hipath 4000 V6)
administration.fm Administration Corporate Phonebook: Directory Settings 3.9.2 Picture via LDAP (starting with HiPath 4000 V6) In order to display centrally stored contact data the OpenStage 60/80 phones will request and retrieve the data from a server. The OpenStage 60/80 HFA uses the services of an intermediate service located on HiPath 4000 Softgate via http(s) messages.
Page 122: Softgate V6"Settings For Central Access To Subscriber Pictures
administration.fm Administration Corporate Phonebook: Directory Settings 3.9.2.1 "Softgate V6"settings for central access to subscriber pictures Required input • The url (including protocol and port) to reach the directory server LDAP account • Password • Node under which to search for contact data •...
Page 123 administration.fm Administration Corporate Phonebook: Directory Settings --- Administration --- Applications --- XML --- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled |--- Debug program name |--- Number of tabs |---...
Page 124: Phone Canonical Settings
administration.fm Administration Corporate Phonebook: Directory Settings 3.9.2.3 Phone Canonical Settings For contact data retrieval from the directory server, upon arrival of a call, the remote telephone number is converted according to the canonical dial settings (see also section 3.6.1, “Canonical Dialing Configuration”).
Page 125: Speech
administration.fm Administration Speech 3.10 Speech 3.10.1 RTP Base Port The port used for RTP is negotiated during the establishment of a connection. The RTP base port number defines the starting point from which the phone will count up when negotiating. The default value is 5010.
Page 126: Codec Preferences
administration.fm Administration Speech 3.10.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no con- versation. The OpenStage phone provides the codecs G.711, G.722, and G.729. When an HFA connec- tion is established between two endpoints, the phones negotiate the codec to be used. The re- sult of the negotiation is based on the general availability and ranking assigned to each codec.
Page 127 administration.fm Administration Speech Administration via Local Phone --- Admin --- Speech --- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 --- G.722 A31003-S2010-M100-18-76A9 3-83 OpenStage HFA Family, Administration Manual...
Page 128: Display General Phone Information
administration.fm Administration Display General Phone Information 3.11 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • MAC address: Shows the phone’s MAC address. • Software version: Displays the version of the phone’s firmware. •...
Page 129: Applications (V2 On Openstage 60/80)
administration.fm Administration Applications (V2 on OpenStage 60/80) 3.12 Applications (V2 on OpenStage 60/80) 3.12.1 XML Applications/Xpressions 3.12.1.1 Setup/Configuration With firmware V2, an XML interface is available that enables server-based applications with a set of GUI elements. The technologies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS.
Page 130 administration.fm Administration Applications (V2 on OpenStage 60/80) Program name specifies the relative path to the servlet or to the first XML page of the applica- tion on the server. The relative path refers to the root directory for documents on the web serv- er.
Page 131 administration.fm Administration Applications (V2 on OpenStage 60/80) • HTTP Server address: IP address or domain/host name of the server that provides the application or the XML document. • Server port number: Number of the port that the server uses to provide the application or XML document.
Page 132 administration.fm Administration Applications (V2 on OpenStage 60/80) Administration via WBM Applications > XML Applications > Add application Applications > XML Applications > Modify application A31003-S2010-M100-18-76A9 3-88 OpenStage HFA Family, Administration Manual...
Page 133 administration.fm Administration Applications (V2 on OpenStage 60/80) Administration via Local Phone --- Administration --- Applications --- XML --- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled |--- Debug program name |--- Number of tabs |--- Tab 1 display name...
Page 134: Http Proxy
administration.fm Administration Applications (V2 on OpenStage 60/80) 3.12.1.2 HTTP Proxy The HTTP data transfer between the phone and the server on which the remote program is run- ning can be handled be an HTTP proxy, if desired. First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network > IP configuration >...
Page 135 administration.fm Administration Applications (V2 on OpenStage 60/80) Network > IP Configuration Administration via Local Phone --- Administration --- Applications --- XML |--- Add application --- Use proxy --- Add Xpressions --- Use proxy --- Administration --- Network --- IP Configuration --- HTTP proxy --- Administration --- Network...
Page 136: Modify An Existing Application
administration.fm Administration Applications (V2 on OpenStage 60/80) 3.12.1.3 Modify an Existing Application An existing application can be modified by changing its parameters. Please ensure to select the desired application before changing the parameters. Administration via WBM Applications > XML applications > Modify application Administration via Local Phone --- Administration --- Applications...
Page 137: Remove An Existing Application
administration.fm Administration Applications (V2 on OpenStage 60/80) 3.12.1.4 Remove an Existing Application An existing application can be removed. Please ensure to select the desired application before changing the parameters. Administration via WBM Applications > XML applications > Modify application Administration via Local Phone Select the application to be deleted, and, in the context menu, select Remove &...
Page 138: Password
administration.fm Administration Password 3.13 Password The passwords for user and administrator can be set here. They have to be confirmed after en- tering. The factory setting is "123456"; it should be changed after the first login. Administration via WBM Security > Change Admin password Security >...
Page 139: Troubleshooting: Lost Password
administration.fm Administration Troubleshooting: Lost Password 3.14 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset: On the phone, press the key to activate the administration menu (the...
Page 140: Restart Phone
administration.fm Administration Restart Phone 3.15 Restart Phone If necessary, the phone can be restarted from the administration menu. Administration via WBM Administration via Local Phone --- Admin --- Restart A31003-S2010-M100-18-76A9 3-96 OpenStage HFA Family, Administration Manual...
Page 141: Factory Reset
administration.fm Administration Factory Reset 3.16 Factory Reset This function resets all parameters to their factory settings. A special reset password is required for this operation. Administration via WBM Maintenance > Factory reset Administration via Local Phone --- Admin --- Factory reset A31003-S2010-M100-18-76A9 3-97 OpenStage HFA Family, Administration Manual...
Page 142: Ssh - Secure Shell Access (V2)
administration.fm Administration SSH - Secure Shell Access (V2) 3.17 SSH - Secure Shell Access (V2) With firmware V2, the phone’s operating system can be accessed via SSH for special trouble- shooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As soon as SSH access has been enabled using the WBM, the system can be accessed by the user "admin"...
Page 143: Display License Information
administration.fm Administration Display License Information 3.18 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu. --- Administration --- Licence information A31003-S2010-M100-18-76A9 3-99 OpenStage HFA Family, Administration Manual...
Page 144: Hpt Interface (For Service Staff)
administration.fm Administration HPT Interface (For Service Staff) 3.19 HPT Interface (For Service Staff) For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which is able to control and observe an OpenStage phone remotely. For security reasons, this tool can only be used when a dongle key file is uploaded to the phone (see section 3.8.9, “´HPT Dongle Key”).
Page 145: Diagnostics
administration.fm Administration Diagnostics 3.20 Diagnostics 3.20.1 LLDP-MED (V2) With formware V2, the phone can receive a VLAN ID and QoS parameters and advertise its own network-related properties when connected to a switch with LLDP-MED capabilities. The data is exchanged in TLV (Type-Length-Value) format. Both sent and received LLDP-MED data can be monitored at the administrator interface.
Page 146 administration.fm Administration Diagnostics View Data From WBM Diagnostics > LLDEP-MED TLVs View Data From Local Menu If both sent and received values are concordant, OK is appended to the parameter. If not, an error message is displayed. --- Administration --- Network --- LLDP-MED operation |--- Extended Power |--- Network policy (voice)
Page 147: Fault Trace Configuration
administration.fm Administration Diagnostics 3.20.2 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenStage phone. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size.
Page 148 administration.fm Administration Diagnostics • Download error file (not present with V2) The error log, written by the phone’s services. • Download old error file (not present with V2) The error file is stored permanent memory. When the file has reached its size limit, it will be saved as old error file, and the current exception file is emptied for future messages.
Page 149 administration.fm Administration Diagnostics Bluetooth is available only on OpenStage 60/80 phones. • Call log The Call log application displays the call history of the phone. • Call view Handles the representation of telephony calls on the phone screen. • Certificate management Handles the verification and exchange of certificates for security and verification purposes.
Page 150 administration.fm Administration Diagnostics • H.323 security • Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control, test- ing and monitoring purposes. • Java Any Java applications running on the phone will be run in the Java sandbox controlled by the Java service.
Page 151 administration.fm Administration Diagnostics • Physical interface service Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons, clickwheel and slider. • Service framework This is the environment within which other phone services operate. It is involved in the starting and stopping of services.
Page 152 administration.fm Administration Diagnostics Administration via WBM (V1R3) Diagnostics > Fault Trace Configuration A31003-S2010-M100-18-76A9 3-108 OpenStage HFA Family, Administration Manual...
Page 153 administration.fm Administration Diagnostics Administration via WBM (V2) Diagnostics > Fault Trace Configuration A31003-S2010-M100-18-76A9 3-109 OpenStage HFA Family, Administration Manual...
Page 154: Easy Trace Profiles
administration.fm Administration Diagnostics 3.20.3 Easy Trace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre- defined settings. The Easy Trace profiles provide settings for all services, or for a specific area, e.
Page 155: Bluetooth Handsfree
administration.fm Administration Diagnostics 3.20.3.2 Bluetooth Handsfree Diagnostics > Easy Trace Profiles > Bluetooth handsfree profile 3.20.3.3 Bluetooth Headset Diagnostics > Easy Trace Profiles > Bluetooth headset profile 3.20.3.4 Call Connection Diagnostics > Easy Trace Profiles > Call connection A31003-S2010-M100-18-76A9 3-111 OpenStage HFA Family, Administration Manual...
Page 156: Call Log
administration.fm Administration Diagnostics 3.20.3.5 Call Log Diagnostics > Easy Trace Profiles > Call log problems 3.20.3.6 LDAP Phonebook Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems 3.20.3.7 DAS Connection Diagnostics > Easy Trace Profiles > DAS connection A31003-S2010-M100-18-76A9 3-112 OpenStage HFA Family, Administration Manual...
Page 157: Dls Data Errors
administration.fm Administration Diagnostics 3.20.3.8 DLS Data Errors Diagnostics > Easy Trace Profiles > DLS data errors 3.20.3.9 802.1x Diagnostics > Easy Trace Profiles > 802.1x problems 3.20.3.10 Help Application Diagnostics > Easy Trace Profiles > Help application problems A31003-S2010-M100-18-76A9 3-113 OpenStage HFA Family, Administration Manual...
Page 158: Sidecar
administration.fm Administration Diagnostics 3.20.3.11 Sidecar Diagnostics > Easy Trace Profiles > Sidecar problems 3.20.3.12 Key Input Diagnostics > Easy Trace Profiles > Key input problems 3.20.3.13 LAN Connectivity Diagnostics > Easy Trace Profiles > LAN connectivity problems 3.20.3.14 Local Phonebook Diagnostics >...
Page 159: Messaging
administration.fm Administration Diagnostics 3.20.3.15 Messaging Diagnostics > Easy Trace Profiles > Messaging application problems 3.20.3.16 Mobility Diagnostics > Easy Trace Profiles > Mobility problems 3.20.3.17 Phone administration Diagnostics > Easy Trace Profiles > Phone administration problems A31003-S2010-M100-18-76A9 3-115 OpenStage HFA Family, Administration Manual...
Page 160: Server Based Applications
administration.fm Administration Diagnostics 3.20.3.18 Server based applications Diagnostics > Easy Trace Profiles > Server based application problems 3.20.3.19 Speech Diagnostics > Easy Trace Profiles > Speech problems 3.20.3.20 Tone Diagnostics > Easy Trace Profiles > Tone problems 3.20.3.21 USB Backup/Restore Diagnostics >...
Page 161: Voice Dialling
administration.fm Administration Diagnostics 3.20.3.22 Voice Dialling Diagnostics > Easy Trace Profiles > Voice recognition problems 3.20.3.23 Web Based Management (OpenStage 15/20/40) Diagnostics > Easy Trace Profiles > EasyTrace: Web based management 3.20.3.24 Web Based Management (OpenStage 60/80) Diagnostics > Easy Trace Profiles > EasyTrace: Web based management A31003-S2010-M100-18-76A9 3-117 OpenStage HFA Family, Administration Manual...
Page 162: Qos Reports
administration.fm Administration Diagnostics 3.20.4 QoS Reports For details about the functionality, please refer to the release notes. > The generation of QoS (Quality of Service) reports which are sent to a QCU server (see section 3.3.8, “SNMP”) is configured here. Settings •...
Page 163 administration.fm Administration Diagnostics • Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi- mum value during the observation interval, a report is created. Default: 10. • Consecutive lost packets: When the number of lost packets following one another ex- ceeds this maximum value during the observation interval, a report is created.
Page 164 administration.fm Administration Diagnostics Administration via WBM Diagnostics > QoS Reports > Generation Administration via Local Phone --- Admin --- Network --- QoS --- Reports |--- Generation |--- Mode |--- Report interval |--- Observe interval --- Minimum session length |--- Send now --- Thresholds |--- Max jitter |--- Round-trip delay...
Page 165: Ping
administration.fm Administration Diagnostics 3.20.5 Ping For network diagnostics, the OpenStage phone can ping any host or network device to deter- mine whether it is reachable. Administration via WBM In the Diagnostics > Miscellaneous dialog, enter the host’s IP address or hostname into the in- put field and press Ping.
Page 166: Memory Status Information
administration.fm Administration Diagnostics 3.20.6 Memory Status Information Firmware Version up to V1R5 The OpenStage phone offers detailed information on the current consumption of memory. Display on the WBM (up to V1R5) Diagnostics > Miscellaneous A31003-S2010-M100-18-76A9 3-122 OpenStage HFA Family, Administration Manual...
Page 167 administration.fm Administration Diagnostics Firmware Version V2 The processes currently running on the phone’s operating system as well as their CPU and memory usage can be monitored here. 100 processes are monitored on the web page. For fur- ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to related documentation.
Page 168 administration.fm Administration Diagnostics Display on the WBM (V2) Diagnostics > Miscellaneous > Memory information A31003-S2010-M100-18-76A9 3-124 OpenStage HFA Family, Administration Manual...
Page 169: Core Dump
administration.fm Administration Diagnostics 3.20.7 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. If Delete core dump is activated, the current core dump file is deleted on Submit. By default, this is not activated.
Page 170: Remote Tracing - Syslog (V2)
administration.fm Administration Diagnostics 3.20.8 Remote Tracing - Syslog (V2) With firmware V2, all trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol. This is helpful especially for long-term obser- vations with a greater number of phones.
Page 171: Bluetooth
administration.fm Administration Bluetooth 3.21 Bluetooth The Bluetooth interface can be enabled or disabled here. By default, it is enabled. With firmware V2 onwards, the Bluetooth address is displayed, and the sending of vcards is supported. Bluetooth is available only on OpenStage 60/80 phones. >...
Page 172 administration.fm Administration Bluetooth A31003-S2010-M100-18-76A9 3-128 OpenStage HFA Family, Administration Manual...
Page 173: Examples And Howtos
Number of digits in a local PSTN number (e. g. length 3335333 = 7 digits). Local enterprise node Prefix to access Nottingham numbers from within the Siemens network. PSTN access code Prefix to make an international call in the UK. Operator codes 0, 7800 Set of numbers to access the local operators.
Page 174: Canonical Dial Lookup
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assign- ing them to entries in the local phone book, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1>...
Page 175: Conversion Examples
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above. Example 1: Internal number, same node as the local phone User entry 2345 External numbers...
Page 176 beispiele.fm Examples and HowTos Canonical Dialing Example 3: External number, same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code International gate- Use national code way code Number stored in the +4411511234567 phone book Dial string sent when...
Page 177: How To Create Logo Files For Openstage Phones
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones How to Create Logo Files for OpenStage Phones 4.2.1 For OpenStage 40 Create a New Image Create an image with the following specifications: • Width: 144 px • Height: 32 px •...
Page 178: For Openstage 60/80
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 4.2.2 For OpenStage 60/80 In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/ 80 is described. This description is based on Adobe Photoshop, but any similar graphics soft- ware can be used as well.
Page 179 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Create a New Image Create an image with the size according to the phone type: Phone Type Size (px) OpenStage 60 240 x 70 OpenStage 80 480 x 142 Adobe Photoshop: Insert the Logo Place the logo image on the background, e.g.
Page 180 beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones Background Transparency Delete the background colour so that only the exact former background colour is 100% transparent. Adobe Photoshop: Make sure that the background color is selected by clicking on the Background Color icon. In the Tool palette, click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool.
Page 181: How To Set Up The Corporate Phonebook (Ldap)
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) How to Set Up the Corporate Phonebook (LDAP) The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active Directory, OpenLDAP, or Apache Directory Server.
Page 182: Create An Ldap Template
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP at- tributes that can be delivered by the server.
Page 183 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) The following examples show the relations between GUI field names, the attribute labels used in the template, and exemplary mappings to LDAP attributes. Generic Example (Standard Attributes) OpenStage Field LDAP LDAP Attribute Example...
Page 184 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Microsoft Active Directory Specific Example OpenStage Field LDAP LDAP Attribute Example Template Value Attribute Last name ATTRIB01 First name ATTRIB02 givenName John Business 1 ATTRIB03 ipPhone 9991234 Business 2 ATTRIB04 otherTelephone 9992345...
Page 185: Load The Ldap Template Into The Phone
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.3 Load the LDAP Template into the Phone When you have configured the LDAP template, you can upload it to the phone: Save the template under a suitable name, for example, ldap-template.txt. Copy the template file to the FTP server designated for deploying LDAP templates.
Page 186: Configure Ldap Access
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: Navigate to Local Functions > Directory Settings. Enter the following parameters: • Server address (IP address or hostname of the LDAP server) •...
Page 187 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Enter the text to be searched. For information on using the onscreen keypad, see section 3.1, “Access via Local Phone”, step 5. Navigate to the Find option and press .
Page 188 beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Navigate to the desired entry and press on the TouchGuide to open the context menu. You can select one of the following options: • Dial the Business 1 number. •...
Page 189: Technical Reference
referenz.fm Technical Reference Menus Technical Reference Menus This section describes the structure of the aministration menus of the OpenStage > phone. For information on user menus, please refer to the user manual. 5.1.1 Web Interface Menu 5.1.1.1 Menu Structure Admin Login Applications XML applications (OpenStage 60/80) Add application...
Page 190 referenz.fm Technical Reference Menus Security File transfer Defaults Phone application Picture Clip (OpenStage 60/80) LDAP (OpenStage 60/80) Logo Screensaver (OpenStage 60/80) Ringer file Dongle Key Local functions Directory settings (OpenStage 60/80) / Directory settings (V2 on OpenStage 60/80) Locality Canonical dial settings Canonical dial lookup Canonical dial Energy saving...
Page 191 referenz.fm Technical Reference Menus Call connection Call log problems DAS connection DLS data errors Help application problems (OpenStage 60/80) Key input problems LAN connectivity problems Messaging application issues Mobility problems Phone administration problems Phonebook (LDAP) problems (OpenStage 60/80) Phonebook (local) problems (OpenStage 60/80) Server based application problems (OpenStage 60/80) Sidecar problems Speech problems...
Page 192: Web
referenz.fm Technical Reference Menus 5.1.1.2 Web Pages Admin Login Add application A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 193 referenz.fm Technical Reference Menus Modify application Xpressions A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 194 referenz.fm Technical Reference Menus XML Phonebook Bluetooth IP configuration A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 195 referenz.fm Technical Reference Menus IP configuration (V2 on OpenStage 15/20/40) IP configuration (V2 on OpenStage 60/80) Update Service (DLS) A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 196 referenz.fm Technical Reference Menus Port configuration A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 197 referenz.fm Technical Reference Menus Port configuration (V2 on OpenStage 15/20/40) Port configuration (V2 on OpenStage 60/80) LLDP-MED operation (V2) A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 198 referenz.fm Technical Reference Menus Gateway Standby gateway Redundancy A31003-S2010-M100-18-76A9 5-10 OpenStage HFA Family, Administration Manual...
Page 199 referenz.fm Technical Reference Menus SNMP Configuration Security A31003-S2010-M100-18-76A9 5-11 OpenStage HFA Family, Administration Manual...
Page 200 referenz.fm Technical Reference Menus Defaults Phone application Picture Clip (OpenStage 60/80) A31003-S2010-M100-18-76A9 5-12 OpenStage HFA Family, Administration Manual...
Page 201 referenz.fm Technical Reference Menus LDAP (OpenStage 60/80) Logo Screensaver (OpenStage 60/80) A31003-S2010-M100-18-76A9 5-13 OpenStage HFA Family, Administration Manual...
Page 202 referenz.fm Technical Reference Menus Ringer file Dongle Key Directory settings (OpenStage 60/80) A31003-S2010-M100-18-76A9 5-14 OpenStage HFA Family, Administration Manual...
Page 203 referenz.fm Technical Reference Menus Directory settings (V2 on OpenStage 60/80) Canonical dial settings Canonical dial lookup Canonical dial A31003-S2010-M100-18-76A9 5-15 OpenStage HFA Family, Administration Manual...
Page 204 referenz.fm Technical Reference Menus Energy saving Date and Time Codec preferences General information A31003-S2010-M100-18-76A9 5-16 OpenStage HFA Family, Administration Manual...
Page 205 referenz.fm Technical Reference Menus Change Admin password Change User password Set Mobility Mode Cancel mobility password LLDP-MED TLVs (V2) A31003-S2010-M100-18-76A9 5-17 OpenStage HFA Family, Administration Manual...
Page 206 referenz.fm Technical Reference Menus Fault trace configuration A31003-S2010-M100-18-76A9 5-18 OpenStage HFA Family, Administration Manual...
Page 207 referenz.fm Technical Reference Menus Fault trace configuration (V2 on OpenStage 15/20/40) A31003-S2010-M100-18-76A9 5-19 OpenStage HFA Family, Administration Manual...
Page 208 referenz.fm Technical Reference Menus Fault trace configuration (V2 on OpenStage 60/80) Bluetooth handsfree profile (OpenStage 60/80) A31003-S2010-M100-18-76A9 5-20 OpenStage HFA Family, Administration Manual...
Page 209 referenz.fm Technical Reference Menus Bluetooth headset profile (OpenStage 60/80) Call connection Call log problems DAS connection A31003-S2010-M100-18-76A9 5-21 OpenStage HFA Family, Administration Manual...
Page 210 referenz.fm Technical Reference Menus DLS data errors Help application problems (OpenStage 60/80) Key input problems LAN connectivity problems A31003-S2010-M100-18-76A9 5-22 OpenStage HFA Family, Administration Manual...
Page 211 referenz.fm Technical Reference Menus Messaging application issues Mobility problems Phone administration problems Phonebook (LDAP) problems (OpenStage 60/80) A31003-S2010-M100-18-76A9 5-23 OpenStage HFA Family, Administration Manual...
Page 212 referenz.fm Technical Reference Menus Phonebook (local) problems (OpenStage 60/80) Server based application problems (OpenStage 60/80) Sidecar problems Speech problems Tone problems A31003-S2010-M100-18-76A9 5-24 OpenStage HFA Family, Administration Manual...
Page 213 referenz.fm Technical Reference Menus USB backup/restore (OpenStage 60/80) Voice recognition problems (OpenStage 60/80) Web based management (OpenStage 15/20/40) A31003-S2010-M100-18-76A9 5-25 OpenStage HFA Family, Administration Manual...
Page 214 referenz.fm Technical Reference Menus Web based management (OpenStage 60/80) 802.1x problems Clear all profiles A31003-S2010-M100-18-76A9 5-26 OpenStage HFA Family, Administration Manual...
Page 215 referenz.fm Technical Reference Menus Generation View Session Data IP tests A31003-S2010-M100-18-76A9 5-27 OpenStage HFA Family, Administration Manual...
Page 216 referenz.fm Technical Reference Menus Memory information Memory information (V2) A31003-S2010-M100-18-76A9 5-28 OpenStage HFA Family, Administration Manual...
Page 217 referenz.fm Technical Reference Menus Core dump Remote trace Restart Phone Factory reset HPT interface Secure shell A31003-S2010-M100-18-76A9 5-29 OpenStage HFA Family, Administration Manual...
Page 218: Local Phone Menu
referenz.fm Technical Reference Menus 5.1.2 Local Phone Menu Menu Further information ... |--- Admin --- XML |--- Add application |--- Display name -> Section 3.12.1.1 |--- Application name -> Section 3.12.1.1 |--- Server address -> Section 3.12.1.1 |--- Server port ->...
Page 219 referenz.fm Technical Reference Menus Menu Further information ... |--- Debug program name -> Section 3.12.1.1 |--- Number of tabs -> Section 3.12.1.1 |--- Tab 1 display name -> Section 3.12.1.1 |--- Tab 1 application name -> Section 3.12.1.1 |--- Tab 2 display name ->...
Page 220 referenz.fm Technical Reference Menus Menu Further information ... |--- Send Now -> Section 3.20.4 --- Thresholds |--- Maximum jitter -> Section 3.20.4 |--- Round-trip delay -> Section 3.20.4 |--- Non-compressing -> Section 3.20.4 |--- ...Lost packets (K) -> Section 3.20.4 |--- ...Lost consecutive ->...
Page 221 referenz.fm Technical Reference Menus Menu Further information ... --- TC TEST expiry |--- Identity |--- Terminal number -> Section 3.3.6.3 |--- Web name -> Section 3.3.6.3 --- DDNS hostname -> Section 3.3.6.3 |--- SNMP |--- Traps enabled -> Section 3.3.8 |--- Manager address ->...
Page 222 referenz.fm Technical Reference Menus Menu Further information ... |--- Download method -> Section 3.8.4.1 |--- Server -> Section 3.8.4.1 |--- Port -> Section 3.8.4.1 |--- Account -> Section 3.8.4.1 |--- Username -> Section 3.8.4.1 |--- Password -> Section 3.8.4.1 |--- FTP path ->...
Page 223 referenz.fm Technical Reference Menus Menu Further information ... |--- HTTPS base URL -> Section 3.8.7.1 --- Filename -> Section 3.8.7.1 --- HPT dongle |--- Use default -> Section 3.8.9.1 |--- Download method -> Section 3.8.9.1 |--- Server -> Section 3.8.9.1 |--- Port ->...
Page 224 referenz.fm Technical Reference Menus Menu Further information ... --- Timeout (Hrs) -> Section 3.5.9 |--- Date and time |--- Time source |--- SNTP IP address -> Section 3.5.10 |--- Timezone offset -> Section 3.5.10 --- Time source -> Section 3.5.10 --- Daylight saving |--- Speech |--- Codec Preferences...
Page 225: Troubleshooting: Error Messages
referenz.fm Technical Reference Troubleshooting: Error Messages Troubleshooting: Error Messages The following table lists the possible error messages for OpenStage HFA phones and provides possible causes and explanations, where applicable. Error Message Error Code Error Condition Error Cause No Telephony possible Unable to contact DHCP No Telephony possible Unable to register HFA...
Page 226 referenz.fm Technical Reference Troubleshooting: Error Messages Error Message Error Code Error Condition Error Cause No Telephony possible Unable to register HFA Logon: Rejected due to main line incompatible security profile No Telephony possible Unable to register HFA Logon: No port ext main line available No Telephony possible...
Page 227 referenz.fm Technical Reference Troubleshooting: Error Messages Error Message Error Code Error Condition Error Cause No Telephony possible Unable to register HFA Logoff: Forced client main line logoff No Telephony possible Unable to register HFA Logoff: Timeout expired main line No Telephony possible Unable to register HFA Logoff: OMCaction main line...
Page 228 referenz.fm Technical Reference Troubleshooting: Error Messages A31003-S2010-M100-18-76A9 5-40 OpenStage HFA Family, Administration Manual...
Page 229: Glossary
bkglos.fm Glossary Nur für den internen Gebrauch Glossary ADPCM Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio signals which are to be transmitted by a low bandwidth. As opposed to regular -> PCM, a sample is coded as the difference between its predicted value and its real value. As this difference is usually smaller than the real, absolute value itself, a lesser number of bits can be used to encode it.
Page 230 bkglos.fm Glossary Nur für den internen Gebrauch DTMF Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail facility. The signals can be transmitted either in-band, i. e. within the speech band, or out- band, i.
Page 231 bkglos.fm Glossary Nur für den internen Gebrauch Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network. It consists of four number blocks of 0 to 255 each, separated by a point.
Page 232 bkglos.fm Glossary Nur für den internen Gebrauch MDI-X Media Dependent Interface crossover (X). The send and receive pins are inverted. This MDI allows the connection of two endpoints without using a crossover cable. When Auto MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, de- pending on the connected device.
Page 233 bkglos.fm Glossary Nur für den internen Gebrauch Random Access Memory. Memory with read / write access. Read Only Memory. Memory with read only access. RTCP Realtime Transport Control Protocol. Controls the -> RTP stream and provides information about the status of the transmission, like QoS parameters. Realtime Transport Protocol.
Page 234 bkglos.fm Glossary Nur für den internen Gebrauch Transfer Control Protocol. The protocol belongs to the transport layer and establishes a connection between two entities on the application layer. It guarantees reliable and in-order delivery of data from sender to receiver, as opposed to -> UDP. Transport Layer Security.
Page 235 bkglos.fm Glossary Nur für den internen Gebrauch Web Based Management. A web interface which enables configuration of the device using a standard web browser. Wireless Markup Language. An XML-based markup language which supports text, graphics, hyperlinks and forms on a -> WAP-browser. Wireless Session Protocol.
Page 236 bkglos.fm Glossary Nur für den internen Gebrauch A31003-S2010-M100-18-76A9 OpenStage HFA Family, Administration Manual...
Page 237: Index
OperaAdminSIX.fm Index Nur für den internen Gebrauch Index Administration Menu (Local Menu) 3-1, 3-2 Handset 1-3, 1-4, 1-5, 1-6 Alert bar 1-3 Application Keys 1-3, 1-4, 1-5 Initial Digits 3-44 Audio Keys 1-3, 1-4, 1-6 Internal Numbers 3-44 International Code (Local Country Code) 3- Bluetooth 3-127 International Gateway Code 3-45 International Prefix (International Access Co-...
Page 238 OperaAdminSIX.fm Index Nur für den internen Gebrauch Operator Code 3-43 Password, enter 2-27 PBX 6-4 Phone software (Download) 3-53 Picture Clips (Download) 3-56 Ping 3-121 PoE (Power over Ethernet) 2-5, 6-4 Program Keys 1-3, 1-4, 1-6 PSTN 6-4 PSTN Access Code 3-43 QCU 3-26 QoS 3-13 RTP 6-5...
Page 240 Communications GmbH & Co. KG 05/2013 Hofmannstr. 51, D-80200 München Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No.: A31003-S2010-M100-18-76A9 The information provided in this document contains merely general descriptions or characteristics of...

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Siemens HiPath 3000 Administration Manual

1 Overview

2 Startup

3 Administration

4 Examples and Howtos

5 Technical Reference

Glossary

Index

Quick Links

Troubleshooting

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Summary of Contents for Siemens HiPath 3000

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Table of Contents