Page 1 Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide Regulatory Model: Dell H815dw / Dell S2815dn...
Page 3: Table Of Contents
Zlib ..............29 Dell™ Cloud Multifunction Printer | H815dw Dell™...
Page 4 ........To set up the Dell Cloud Multifunction Printer | H815dw as a wireless printer .
Page 5 ..Starting Dell Printer Easy Install ......
Page 6 ......Dell™ Cloud Multifunction Printer | H815dw ....
Page 7 ........Setting Up the Dell Printer Configuration Web Tool .
Page 8 Copy Printer Settings ......Print Volume ........Address Book .
Page 9 ....... . . Direct Print Defaults (available on the Dell Cloud Multifunction Printer | H815dw only) USB Direct Print Defaults (available on the Dell Smart Multifunction Printer | S2815dn only) .
Page 10 ....... . . Dell Document Hub ....... . .
Page 11 ........Printing, Copying, Scanning, Faxing, and Dell Document Hub .
Page 12 ® Canceling a Job From a Computer Running Windows Operating System ......... Duplex Printing .
Page 13 ..Using the Dell Printer Configuration Web Tool to Change the Printer Settings .........
Page 14 ........Specifying the Fax Initial Settings Using the Dell Printer Easy Install .
Page 15 Setting the Time and Date ......Changing the Clock Mode ......Setting Sounds .
Page 16 Signing In to the Dell Document Hub ..... When the Favorite List Screen is Displayed When You Tap the Tile on the Dell Document Hub Screen .
Page 17 ® ® Dell Printer Hub/Dell Printer Management Tool (for Microsoft Windows ......... . .
Page 18 ......Logging In to the User Account on the Dell Cloud Multifunction Printer | H815dw .
Page 19 Importing a Digital Certificate ......Setting a Digital Certificate ......Confirming the Settings of a Digital Certificate .
Page 20 ....® . . . Using Dell Printer Hub or Dell Printer Management Tool for Windows For OS X ........
Page 21 32 Clearing Jams ....... . . Avoiding Jams ........Identifying the Location of Paper Jams .
Page 22 Appendix ......... . 533 Dell™ Technical Support Policy .
Page 23: Contents
......Contacting Dell ........
Page 24 Contents Template Last Updated - 2/7/2007...
Page 25: Before Beginning
Before Beginning Notes, Cautions, and Warnings ............. 27 1 Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide................. 31 2 Finding Information ..............33 3 Product Features................. 35 4 About the Printer ................. 39...
Page 27: Notes, Cautions, And Warnings
A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2015 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
Page 28: Jpeg Library
Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without written authorization from SunSoft Inc. JPEG Library Independent JPEG Group's free JPEG software ------------------------------------------- This package contains C software to implement JPEG image encoding, decoding, and transcoding.
Page 29: Zlib
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. October 2015 Rev. A00...
Page 30 Notes, Cautions, and Warnings...
Page 31: Dell™ Cloud Multifunction Printer | H815Dw Dell™ Smart Multifunction Printer | S2815Dn User's Guide
Printer | H815dw and Dell Smart Multifunction Printer | S2815dn. For information on other documentation included with your printer, see "Finding Information." NOTE: In this manual, Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn are referred to as the "printer." ®...
Page 32 Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide...
Page 33: Finding Information
Finding Information NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. What are you looking for? Find it here Software and Documentation • Drivers for my printer disc User's Guide Software and Documentation •...
Page 34 • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to dell.com/support. Select your region, and fill in the requested details to access help tools and information. Finding Information...
Page 35: Product Features
Dell Printer Hub (Dell™ Cloud Multifunction Printer | H815dw only) Dell Printer Hub is a program that monitors and informs you of the printer status and allows you to customize the printer settings. The program also notifies you of the firmware/software updates.
Page 36 (Dell Cloud Multifunction Printer | H815dw Only) The USB Direct Print feature enables you to print files With the Dell Document Hub, you can easily locate and directly from a USB memory without requiring you to start print documents stored in cloud storage. You can also your computer and an application.
Page 37 DADF, load them facing up. Remote Authentication Using the LDAP or Kerberos Server Managing the documents with PaperPort (Dell Smart Multifunction Printer | S2815dn Only) (Dell Smart Multifunction Printer | S2815dn Only) You can organize, search, and share your scanned The user authentication using the LDAP or Kerberos server document using the bundled PaperPort software.
Page 38 Product Features...
Page 39: About The Printer
About the Printer This chapter provides an overview of your printer. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Front and Rear Views Front View Duplex Automatic Document Feeder (DADF)
Page 40: Rear View
Rear View Power Switch Power Connector Ethernet Port Chute USB Port Duplex Unit Phone Connector Transfer Unit Wall Jack Connector Fusing Unit "Blue" Plug Rear Cover About the Printer...
Page 41: Duplex Automatic Document Feeder (Dadf)
Duplex Automatic Document Feeder (DADF) DADF Cover Document Stopper Document Guides Document Feeder Tray Document Glass DADF Feed Roller NOTE: Pull out the document stopper to prevent the document from falling off the printer. About the Printer...
Page 42: Space Requirements
Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 100 mm/ 3.94 inches 732 mm/ 28.82 inches 400 mm/15.75 inches 400 mm/15.75 inches 438 mm/17.24 inches 439 mm/17.28 inches 600 mm/23.62 inches 100 mm/3.94 inches Operator Panel For more information on the operator panel, see "About the Operator Panel."...
Page 43: Optional Accessory
Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies at: to order toner or supplies for your printer.
Page 44 About the Printer...
Page 45: Setting Up The Printer (Printer Setup)
Setting Up the Printer (Printer Setup) 5 Overview of the Printer Setup........... 47 6 Installing Optional Accessory........... 49 7 Connecting and Setting Up Your Printer ......... 57 8 Setting the IP Address ............... 79 9 Loading Paper................83 ® 10 Installing Printer Drivers on Windows Computers .....
Page 47: Overview Of The Printer Setup
Connections "Connecting to a Computer or a Network" "Connecting to the Telephone Line" Printer setup ® "Setting Up the Printer Using Dell Printer Easy Install (Windows Only)" ® "Installing Printer Drivers on Windows Computers" "Installing Printer Drivers on Macintosh Computers"...
Page 48 Overview of the Printer Setup...
Page 49: Installing Optional Accessory
Installing Optional Accessory This chapter describes how to install the optional 550-sheet feeder (tray2). NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Installing the Optional 550-Sheet Feeder WARNING: If you install the optional 550-sheet feeder after setting up the printer, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting this task.
Page 50 6 Pull tray1 out of the printer about 200 mm. 7 Hold tray1 with both hands, and remove it from the printer. Installing Optional Accessory...
Page 51 8 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer. WARNING: Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder.
Page 52 10 Insert tray1 into the printer, and push until it stops. 11 Insert the MPF into the printer, push until it stops, and close the MPF cover. 12 Re-connect all cables into the rear of the printer, and turn on the printer. NOTE: The printer will automatically detect the attached tray but will not detect the paper type.
Page 53: Updating Your Driver To Detect 550-Sheet Feeder
Windows 10 x64 Devices and Printers. Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 54 Windows 10 x64 Devices and Printers. Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 55 ® Windows Server 2003 x64 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Properties. Click the Configuration tab, and then select Bi-Directional Setup. Select Get Information from Printer and then click OK.
Page 56 Click Start  Devices and Printers. Windows ® Windows 7 x64/ Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then ® Windows Server 2008 R2 x64 select Printer properties. Click the Device Setting tab, and then select Available in Tray2 drop-down menu.
Page 57: Connecting And Setting Up Your Printer
Phone connector RJ11 Wall jack connector RJ11 NOTE: The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned. 1 Ethernet port 2 USB port 3 Phone connector 4 Wall jack connector...
Page 58: Turning On The Printer
The printer should not be connected to an Uninterruptible Power Supply (UPS) system. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Connect the power cable to the power connector on the rear of the printer, and then to a power source.
Page 59 Dansk Nederlands Norsk Svenska Tap Next. 2 The Date & Time screen appears. Tap Time Zone. until the desired geographic region appears, and then tap the desired geographic region. until the desired time zone appears, and then tap the desired time zone. Geographic Region Time Zone Africa...
Page 60 Geographic Region Time Zone Americas (UTC -10:00) Adak (UTC -09:00) Alaska (UTC -08:00) Pacific Time (US & Canada) (UTC -08:00) Tijuana (UTC -07:00) Arizona, Dawson Creek, Sonora (UTC -07:00) Chihuahua, Mazatlan (UTC -07:00) Mountain Time (US & Canada) (UTC -06:00) Cancun, Mexico City, Monterrey (UTC -06:00) Central America (UTC -06:00) Central Time (US &...
Page 61 Geographic Region Time Zone Asia (UTC +02:00) Amman (UTC +02:00) Beirut (UTC +02:00) Damascus (UTC +02:00) Jerusalem (UTC +02:00) Nicosia (UTC +02:00) Palestine (UTC +03:00) Aden, Baghdad, Qatar, Riyadh (UTC +03:30) Tehran (UTC +04:00) Baku (UTC +04:00) Dubai, Muscat, Tbilisi (UTC +04:00) Yerevan (UTC +04:30) Kabul (UTC +05:00) Aqtau, Aqtobe, Ashgabat, Samarkand...
Page 62 Geographic Region Time Zone Australia (UTC +08:00) Perth (UTC +08:45) Eucla (UTC +09:30) Adelaide (UTC +09:30) Darwin (UTC +10:00) Brisbane, Lindeman (UTC +10:00) Hobart, Melbourne, Sydney (UTC +10:30) Lord Howe Island Europe (UTC) Dublin, Edinburgh, Lisbon, London (UTC +01:00) Amsterdam, Berlin, Rome, Stockholm, Vienna (UTC +01:00) Belgrade, Bratislava, Budapest, Prague (UTC +01:00) Brussels, Copenhagen, Madrid, Paris (UTC +01:00) Sarajevo, Skopje, Warsaw, Zagreb...
Page 63 Tap OK. Tap Date. Select a date format from the menu displayed by selecting Format. YYYY/MM/DD DD/MM/YYYY MM/DD/YYYY After tapping the box under Year, tap - or +, or use the number pad to enter the desired value. Repeat this step to enter the desired value for Month and Day.
Page 64 United Kingdom United States Letter Unknown Letter Available on the Dell Smart Multifunction Printer | S2815dn only. Tap Next. 4 The Setup Complete (Congratulations, setup is complete.) screen appears. 5 Tap OK. The printer automatically restarts after tapping OK. Connecting and Setting Up Your Printer...
Page 65: Connecting To A Computer Or A Network
Connecting to a Computer or a Network NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. NOTE: Before making connections, be sure to turn off the printer.
Page 66: Connecting To A Network Using The Ethernet Cable
NOTE: The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only. You can connect the Dell Cloud Multifunction Printer | H815dw to a wireless network, using the built-in wireless network function. For a wireless connection setup, see "Configuring the Wireless Settings."...
Page 67 1 Connect one end of a telephone line cord into the wall jack connector and the other end into an active wall jack. Wall jack connector To the wall jack 2 If the "Blue" plug is attached to the phone connector, remove it. Phone connector "Blue"...
Page 68: Setting Up The Printer Using Dell Printer Easy Install (Windows ® Only)
To set up the printer connected with Macintosh computers or Linux computers, see "Installing Printer Drivers on Macintosh Computers" or "Installing Printer Drivers on Linux Computers (CUPS)" respectively. Basic Setup ® To set up the printer, you can use the Dell Printer Easy Install program on the computer running a Microsoft ® Windows operating system.
Page 69 Software and Documentation disc. If the Main Menu of Dell Printer Easy Install Appears Without Starting or Completing the Basic Setup Proceed to step 4 in "Setting Up the Printer in Another Connection Method," and set up the printer manually following the on-screen instructions.
Page 70: Setting Up The Printer In Another Connection Method
"Basic Setup." 1 Turn on the printer. Software and Documentation disc provided with the printer into your computer. 2 Insert the The Dell Printer Easy Install program launches automatically. 3 Click Main Menu. The Main Menu screen appears. 4 Click Setup.
Page 71: Configuring The Wireless Settings
Configuring the Wireless Settings NOTE: The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only. This section describes how to configure the wireless connection on Dell Cloud Multifunction Printer | H815dw. The specifications of the wireless connection are described below.
Page 72: Configuring The Wireless Settings Using Dell Printer Easy Install
For details about using WPA-Enterprise-AES or WPA2-Enterprise-AES, see "Using Digital Certificates." Configuring the Wireless Settings Using Dell Printer Easy Install Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy 1 Insert the Install program launches automatically.
Page 73 4 Select Configure the Wi-Fi settings, and then click Next. 5 Follow the on-screen instructions, and configure the wireless settings of the printer. For WPS-PBC, WPS-PIN, Auto SSID Setup, Manual SSID Setup, and Dell Printer Configuration Web Tool, see the following instructions.
Page 74: Configuring The Wireless Settings Without Using Dell Printer Easy Install
Configuring the Wireless Settings Without Using Dell Printer Easy Install WPS-PBC NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPS- PBC setting on the operator panel.
Page 75 Auto SSID Setup 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Network. 4 Tap Wi-Fi. 5 Tap Wi-Fi Setup Wizard. The printer automatically searches the access points on wireless network. 6 Tap until the desired access point appears, and then select the access point.
Page 76 For details about how to connect the Ethernet cable, see "Connecting to a Computer or a Network." 3 Turn on the printer. 4 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 5 Click Print Server Settings.
Page 77: Reconfiguring The Wireless Settings
IP(v4) Address appears, and then check the IP address displayed in the IP(v4) Address. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 3 Click Print Server Settings.
Page 78 2 For Dell Printer Hub, select the printer from My Printers on the home screen. For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down list on the upper-right corner of the home screen.
Page 79: Setting The Ip Address
NOTE: When you assign an IP address manually in IPv6 mode, use the Dell Printer Configuration Web Tool. To display the Dell Printer Configuration Web Tool, use the link-local address. To confirm the link-local address, print a system settings report and check the Link-Local Address under Network (Wired) or Network (Wireless).
Page 80: When Using The Operator Panel
4 Do either of the following: When connecting to network with the Ethernet cable: Tap Ethernet. When connecting to network through wireless connection (Dell Cloud Multifunction Printer | H815dw only): Tap Wi-Fi. 5 Tap IP Mode. 6 Tap IPv4 Mode, and then tap OK.
Page 81: When Using The Tool Box
17 Turn off the printer, and then turn it on again. When Using the Tool Box 1 Click Start  All Programs  Dell Printers  Dell Printer Hub or Dell Printer Management Tool. ® 10: Click the Start button  Dell Printer Hub or Dell Printer Management Tool.
Page 82: Verifying The Settings Using System Settings Report
3 Tap the Network tab. 4 Verify the IP address displayed in IP(v4) Address. Verifying the Settings Using System Settings Report 1 Print the system settings report. For details about how to print a system settings report, see "Report / List." 2 Verify the correct IP address, subnet mask, and gateway address are listed in the system settings report under Network (Wired) or Network (Wireless).
Page 83: Loading Paper
Loading Paper NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the tray while printing is in progress. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video.
Page 84 3 Adjust the paper guides. NOTE: Extend the front side of the tray when you load Legal-size paper. 4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up.
Page 85 7 After confirming that the guides are securely adjusted, insert the tray into the printer. NOTE: If the front side of the tray is extended, the tray protrudes when it is inserted into the printer. 8 On the touch panel, tap Size. NOTE: Set the same paper size and type as the actual paper being loaded.
Page 86 Loading Paper...
Page 87: Installing Printer Drivers On Windows ® Computers
Computers NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings."...
Page 88: Usb Cable Connection Setup
If you are connecting the printer to a network, see "Network Connection Setup." For installing PCL, PS and Fax printer driver 1 Start the Dell Printer Easy Install program, following the procedures shown in "Starting Dell Printer Easy Install." 2 In the main menu window of Dell Printer Easy Install, click Connect.
Page 89 3 Select USB Cable Connection, and then click Next. 4 Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn the printer on. The Plug and Play installation starts and the installation software proceeds to the next page automatically. 5 Select either Typical Installation (recommended) or Custom Installation from the installation wizard, and then click Next.
Page 90 NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 11 As the driver installation is completed, click Print a test page to verify installation. 12 Click Finish. ® ® Windows Server 2008 or Windows Server 2008 64-bit Edition...
Page 91 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it.
Page 92: Network Connection Setup
"Installing Printer Drivers on Linux Computers (CUPS)." For installing PCL, PS and Fax printer driver 1 Start the Dell Printer Easy Install program, following the procedures shown in "Starting Dell Printer Easy Install." 2 In the main menu window of Dell Printer Easy Install, click Connect.
Page 93 4 Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click the (Refresh) button to refresh the list or click add printer manually to add a printer to the list manually.
Page 94 12 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next. Installation starts.
Page 95 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select printer and click Next, or click The printer that I want isn't listed. NOTE: When you click The printer that I want isn't listed, Find a printer by name or TCP/IP address screen appears. Find your printer on the screen.
Page 96 12 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 13 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it.
Page 97: Setting Up For Shared Printing
To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
Page 98 ® ® Windows Vista or Windows Vista 64-bit Edition 1 Click Start Control Panel Hardware and Sound Printers. 2 Right-click the printer icon and select Sharing. 3 Click Change sharing options. The message Windows needs your permission to continue appears. 4 Click Continue.
Page 99: Checking The Shared Printer
Checking the Shared Printer To confirm that the printer is properly shared: • Ensure that the printer object in the Printers, Printers and Faxes, or Devices and Printers folder is shared. The shared icon is shown under the printer icon. From a network client, browse Network or My Network Places.
Page 100 ® Installing Printer Drivers on Windows Computers...
Page 101: Installing Printer Drivers On Macintosh Computers
1 Run the Software and Documentation disc on the Macintosh computer. 2 For Dell™ Cloud Multifunction Printer | H815dw, double-click the Dell MFP H815dw Installer icon, and then click Continue. For Dell Smart Multifunction Printer | S2815dn, double-click the Dell MFP S2815dn Installer icon, and then click Continue.
Page 102 6 Type the IP address for the printer in the Address area. 7 For Mac OS X 10.5, Mac OS X 10.6, and Mac OS X 10.7: Select Dell MFP H815dw v3012 PS vX.X or Dell MFP S2815dn v3012 PS vX.X for Print Using.
Page 103: Configuring Settings
9 For Mac OS X 10.5 and Mac OS X 10.6: Confirm that the printer is displayed in the Print & Fax dialog box. For Mac OS X 10.7 and OS X 10.8: Confirm that the printer is displayed in the Print & Scan dialog box. For OS X 10.9 and OS X 10.10: Confirm that the printer is displayed in the Printers &...
Page 104 Installing Printer Drivers on Macintosh Computers...
Page 105: Installing Printer Drivers On Linux Computers (Cups)
1 Select Applications System Tools  Terminal. 2 Type the following command in the terminal window. For the 32-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/Dell-MFP-H815dw- S2815dn-*.*-*.i686.rpm For the 64-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/Dell-MFP-H815dw- S2815dn-*.*-*.x86_64.rpm...
Page 106: Setting The Default Queue
If you want to share the printer, select the Share This Printer check box. 6 Select Dell from the Make menu, and click Continue. 7 Select Dell MFP H815dw vXXXX PS or Dell MFP S2815dn vXXXX PS from the Model menu, and click Add Printer.
Page 107: Operation On Suse Linux Enterprise Desktop 11
1 Select Computer More Applications... and select GNOME Terminal on the Application Browser. 2 Type the following command in the terminal window. For the 32-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/ Dell-MFP-H815dw- S2815dn-*.*-*.i686.rpm For the 64-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/ Dell-MFP-H815dw- S2815dn-*.*-*.x86_64.rpm...
Page 108: Setting Up The Queue
Click OK. The Add New Printer Configuration dialog box appears. For Dell™ Cloud Multifunction Printer | H815dw, select Dell MFP H815dw vXXXX PS [Dell/ Dell_MFP_H815dw.ppd.gz] from the Assign Driver list. For Dell Smart Multifunction Printer | S2815dn, select Dell MFP S2815dn vXXXX PS [Dell/ Dell_MFP_S2815dn.ppd.gz] from the Assign Driver list.
Page 109: Setting The Default Queue
Setting the Default Queue You can set the default queue when you add the printer. 1 Select Computer More Applications..., and select YaST on the Application Browser. 2 Type the administrator password, and click Continue. YaST Control Center is activated. 3 Select Hardware on YaST Control Center, and select Printer.
Page 110: Setting The Password For Authority As The Printer Administrator
3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-MFP-H815dw-S2815dn The printer driver is uninstalled. Operation on Ubuntu 12.04 LTS Setup Overview 1 Install the printer driver.
Page 111: Setting Up The Queue
If you want to share the printer, select the Share This Printer check box. 7 Select Dell from the Make menu, and click Continue. 8 Select Dell MFP H815dw vXXXX PS or Dell MFP S2815dn vXXXX PS from the Model menu, and click Add Printer.
Page 112: Setting The Default Queue
(Type the administrator password) 4 Repeat the command above for all queues for the same model. 5 Type the following command in the terminal window. sudo dpkg –r Dell-MFP-H815dw-S2815dn (Type the administrator password) The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
Page 113: Using Your Printer
Using Your Printer 13 Operator Panel ................115 14 Dell™ Printer Configuration Web Tool........125 15 Understanding the Printer Menus.......... 181 16 Print Media Guidelines............. 263 17 Loading Print Media ..............269...
Page 115: Operator Panel
The operator panel has a touch panel, a ready/error LED, control buttons, and a number pad, which allows you to control the printer. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Dell™ Cloud Multifunction Printer | H815dw Dell Smart Multifunction Printer | S2815dn (Home) button •...
Page 116 3 Touch Panel • Specifies the settings by directly tapping the screen. • Displays various settings, instructions, and error messages. 4 Ready / Error LED • Shows a green light when the printer is ready and a blinking green light when data is being received. •...
Page 117: Basic Operations On The Touch Panel
Basic Operations on the Touch Panel You can operate the touch panel as with a smartphone or a tablet. To Select the Item on the Screen Tap the item. Home Guest To Scroll the Screen or the Listed Items Swipe the screen by dragging your finger on the screen. Home Guest To scroll faster, flick the screen.
Page 118: About The Home Screen
Guest Dock Menu Tiles * Available on the Dell Cloud Multifunction Printer | H815dw only Dock Menu The tiles are grouped according to the functions under the Dock Menu. Tap the button to display the tiles grouped under the button.
Page 119: Lock Icon
Wi-Fi Direct Connection Status Icon Displays the Wi-Fi Direct connection status. This icon is displayed only when Wi-Fi Direct is enabled. (Dell Cloud Multifunction Printer | H815dw only) Wireless LAN Connection Status Icon Displays the intensity of wireless signal when the printer is connected to a wireless network.
Page 120: Moving, Adding Or Deleting The Tiles
Moving, Adding or Deleting the Tiles To Move the Tiles Tap and hold the tile you want to move, and drag it to the desired place. The short orange bar appears between the tiles to show the nearest drop point when you are dragging the tile. You can move the tile between pages as well.
Page 121: Using The Keyboard Displayed On The Touch Panel
Using the Keyboard Displayed on the Touch Panel During operations, a keyboard for entering text sometimes appears. The following describes how to enter text. Back Done Back Done Back Done QWERTY AZERTY QWERTZ You can enter the following characters: numbers, alphabets, and symbols. Item Description Entering alphabets...
Page 122: Using The Number Pad
Using the Number Pad As you perform various tasks, you may need to enter numbers. For example, when you enter fax number directly. Number Pad Numbers  Changing Numbers (Delete) button to delete the last digit. Then enter If you make a mistake while entering a number, press the the correct number.
Page 123: Changing The Language
5 Tap OK. When Using the Tool Box 1 Click Start  All Programs  Dell Printers  Dell Printer Hub or Dell Printer Management Tool. ® 10: Click the Start button  Dell Printer Hub or Dell Printer Management Tool.
Page 124: About The Concurrent Jobs Feature
About the Concurrent Jobs Feature This feature enables you to start a concurrent job while a fax job is running. This is done by temporarily displaying the Home screen and switching to a different function that can be run concurrently such as copy or scan. 1 While the printer is sending or receiving a fax, press the (Home) button.
Page 125: Dell™ Printer Configuration Web Tool
The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned. One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
Page 126: Setting Up The Dell Printer Configuration Web Tool
Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when the operator panel setting is set to Enable. Confirm the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool. For more information, see "Understanding the Printer Menus.
Page 127: Starting The Dell Printer Configuration Web Tool
Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the system settings report or display the TCP/IP settings page, which lists the IP address.
Page 128: Copy Printer Settings
To receive alerts or reports, specify your e-mail address or the e-mail address of the key operator in the E-Mail Server menu. Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected. NOTE: You must log in as an administrator to use this feature.
Page 129: Page Display Format
Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
Page 130: Left Frame
Dell Document Hub at: Links to the Dell Document Hub website. This item is available only on the Dell Cloud Multifunction Printer | H815dw. Right Frame The right frame is located on the right side of all the pages. The contents of the right frame correspond to the menu that you select in the left frame.
Page 131: Changing The Settings Of The Menu Items
Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Type a user name and password for the printer administrator by following the prompts displayed in the dialog box.
Page 132 "Paper Density" "Adjust Transfer Unit" "Adjust Fusing Unit" "Adjust Density" "Chart" "Clean Developer" "Clean Transfer Unit" "Reset Defaults" "Initialize PrintMeter" "Storage" "Non-Dell Toner" "Adjust Altitude" "Decrease Electrostatic Memory" "Decrease Ghosting" "Clock Settings" "Web Link Customization" Dell™ Printer Configuration Web Tool...
Page 133 "Copy Printer Settings Report" "Print Volume" "Print Volume" "Print Volume" "Dell AccessControl" "Address Book" "E-Mail Address" "E-Mail Address" "E-Mail Group" "Default Setup" "Server Address" "Server Address" "Phone Book" "FAX Speed Dial" "FAX Group" "Tray Management" "Tray Management" Dell™ Printer Configuration Web Tool...
Page 134: Printer Status
This item is available only on the Dell Cloud Multifunction Printer | H815dw. This item is available only when RAM Disk is enabled. This item is available only when the printer is connected using the wireless network. This item is available only when the printer is connected using an Ethernet cable.
Page 135: Printer Jobs
To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking Printer Information in the left frame. Values: Dell Service Tag Number Displays Dell service tag number. Express Service Code Displays Dell express service code. Asset Tag Number Displays the asset tag number of the printer.
Page 136: Printer Settings
Click Start to print the Error History report. Print Meter Click Start to print the Print Meter report. Demo Page Click Start to print the Demo Page. Protocol Monitor Click Start to print the Protocol Monitor report. Dell™ Printer Configuration Web Tool...
Page 137 PDF Settings, Secure Settings, Copy Defaults, Copy Settings, Fax Defaults, Fax Settings, Scan Defaults, Direct Print Defaults/USB Direct Print Defaults , and MIFARE Customized Card pages. Direct Print on the Dell Cloud Multifunction Printer | H815dw; USB Direct Print on the Dell Smart Multifunction Printer | S2815dn System Settings Purpose: To configure the basic printer settings.
Page 138 Sets whether to add the printer to a mobile device such as a tablet or a smartphone by tapping the device to of the printer. This item is available only on the Dell Cloud Multifunction Printer | H815dw. Network Settings Purpose: To Specify the PostScript 3 Compatible communication protocol for this printer.
Page 139 Sets whether to ignore blank pages that only contain Form Feed control codes. A4 Wide Sets whether to expand the printable area width. Barcode Mode Sets whether to enable the barcode mode, which is suitable for barcode printing. Dell™ Printer Configuration Web Tool...
Page 140 Sets whether to sort the output. Output Size Sets the output paper size. Layout Sets the output layout. Detect Job Separator Sets whether to detect the end of the job in printing PDF files successively from the USB memory. Dell™ Printer Configuration Web Tool...
Page 141 Confirms the set password. Some setting items in the Secure Settings are displayed only when this setting item is enabled. NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Functions Control Purpose: To specify whether to lock the Copy, Scan, Fax, and Print functions with a password, and to set or change the password.
Page 142 NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Desktop Login NOTE: This Desktop Login feature is available on the Dell Smart Multifunction Printer | S2815dn only. Purpose: Select the user authentication method from either local authentication or remote authentication. To use the remote authentication method, the LDAP server or the Kerberos server is required to authenticate the user.
Page 143 Sets the type of the original. Darken/Lighten Sets the default copy density. Sharpness Sets the default sharpness level. Auto Exposure Sets whether to suppress the background of the original to enhance text on the copy. Dell™ Printer Configuration Web Tool...
Page 144 To configure the Fax settings. NOTE: You cannot set up the items on the Fax Settings page unless you set up the country code under Country. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Dell™ Printer Configuration Web Tool...
Page 145 Allows you to enter the fax number of the destination to which incoming faxes will be forwarded. Forwarding E-mail Allows you to enter the e-mail address to which incoming faxes are to be forwarded. Address 1 Dell™ Printer Configuration Web Tool...
Page 146 Fax Protocol Sets whether to print the protocol monitor report after every fax transmission or only when an error occurs. This item is not available when Country is set to United States. Dell™ Printer Configuration Web Tool...
Page 147 Sets whether to create a folder when saving scanned documents. Direct Print Defaults/USB Direct Print Defaults NOTE: Direct Print Defaults feature is available on the Dell Cloud Multifunction Printer | H815dw; USB Direct Print Defaults feature is available on the Dell Smart Multifunction Printer | S2815dn. Purpose: To create your own Direct Print Defaults/USB Direct Print Defaults setting.
Page 148 MIFARE Customized Card NOTE: MIFARE Customized Card feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To register SSFC formatted NFC ID cards. Values: User ID Block 1 Allows you to register the MIFARE Customized Card.
Page 149 Prints a chart on one side of the paper. 2-Sided Prints a chart of the full page solid on both sides of the paper. Alignment Chart Print Prints a chart to check for proper alignment of the print image on the paper. Dell™ Printer Configuration Web Tool...
Page 150 Power On Wizard Power On Wizard Click Start to perform the initial setup for the printer. This item is available on the Dell Cloud Multifunction Printer | H815dw only. Initialize PrintMeter Purpose: To initialize the print meter of the printer. When the print meter is initialized, the meter count is reset to 0.
Page 151 Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. WARNING: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed.
Page 152 Print Server Settings The Print Server Settings tab includes the Basic Information, Port Settings, TCP/IP , SMB, E-Mail Server, Bonjour (mDNS), SNMP, Scan to Network Folder, SNTP, AirPrint, Mopria, Google Cloud Print, Dell Document Hub Proxy Server, Wi-Fi , Wi-Fi Direct , and Reset Print Server pages.
Page 153 NOTE: The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply New Settings button to apply the new settings. Dell™ Printer Configuration Web Tool...
Page 154 Manual DNS Server Sets the DNS server address. Address DNS Dynamic Select the check box to enable dynamic updates to DNS. Update (IPv4) DNS Dynamic Select the check box to enable dynamic updates to DNS. Update (IPv6) Dell™ Printer Configuration Web Tool...
Page 155 Sets the connection time-out period between 1 and 65,535 seconds. TWAIN Password Sets the password for FTP. Re-enter Password Enter the password again to confirm it. Connection Time- Sets the connection time-out period from 1 to 1,000 seconds. Dell™ Printer Configuration Web Tool...
Page 156 (@) can be used. If specifying more than one address, separate them using commas. SMTP Login Password Sets the SMTP account password using up to 31 alphanumeric characters. Re-enter SMTP Login Confirms the set SMTP account password. Password Dell™ Printer Configuration Web Tool...
Page 157 Allows you to enter the e-mail address to Address 2 which the reports are sent to. This item is available only when POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail Send Authentication is selected. Dell™ Printer Configuration Web Tool...
Page 158 Sets the community name used for trap up to 31 alphanumeric characters. (Trap) The default Trap Community is " " (NULL). Re-enter Community Enters the community name used for trap again to confirm it. Name (Trap) Dell™ Printer Configuration Web Tool...
Page 159 0 and 65535. Authenticate Error Trap Select the check box to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. This item is available only when Wi-Fi Direct is set to Enable.
Page 160 Displays the toner level. Mopria Purpose: To enable the printer for Mopria Print Service. Values: Mopria Enable Click to enable the printer for Mopria. NOTE: When both Bonjour(mDNS) and IPP are enabled, the Enable button is disabled. Dell™ Printer Configuration Web Tool...
Page 161 Google Cloud Print can only be used when the machine is using IPv4. Dell Document Hub NOTE: Dell Document Hub feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To configure the connections to the Dell Document Hub server.
Page 162 Wi-Fi NOTE: Wi-Fi feature is available only on the Dell Cloud Multifunction Printer | H815dw, when the printer is connected using the wireless network. Purpose: To configure the detailed setting for the wireless network. To use the printer through wireless connection, be sure to disconnect the Ethernet cable.
Page 163 When Auto is selected for Transmit Key, the key set specified for WEP Key 1 is used. Wi-Fi Direct NOTE: Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To configure the detailed setting of the Wi-Fi Direct connection.
Page 164 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
Page 165 Server Address Book must be set to On before you can use the server address book for the Scan to Email feature. NOTE: Server Phone Book must be set to On before you can use the server phone book for the Fax function. Dell™ Printer Configuration Web Tool...
Page 166 Click to display the Certificate Signing Request (CSR) page and to create Request (CSR) a certificate signing request from the page. Upload Signed Click to display the Upload Signed Certificate page and to upload the Certificate certificate file to the device from the page. Dell™ Printer Configuration Web Tool...
Page 167 Displays the list of certificate order. Validity Displays whether certificate is valid or not. Certificate Details Click to display the Certificate Details page. The SSL/TLS page is displayed when no item in the Issued To column is selected. Dell™ Printer Configuration Web Tool...
Page 168 Remote peers IPv6 address Sets the IP address to connect to. Non IPsec communication Allows communication with a device which does not support IPsec. policy NOTE: If IPsec is enabled with incorrect settings, you must disable it using the IPsec menu on the operator panel. Dell™ Printer Configuration Web Tool...
Page 169 The following describes the procedure to enable printing only from the "192.0.2.1" IP address. 1 Click the first column of the Access List row 1. 2 Enter "192.0.2.1" in the Address field and "255.255.255.255" in the Address Mask field. 3 Select Accept. 4 Click Apply New Settings. Dell™ Printer Configuration Web Tool...
Page 170 6 Select Reject. 7 Click the first column of the Access List row 3. 8 Enter "192.0.0.0" in the Address field and "255.255.0.0" in the Address Mask field. 9 Select Accept. 10 Click Apply New Settings. Dell™ Printer Configuration Web Tool...
Page 171: Copy Printer Settings
NOTE: The copying of printer settings will time-out within 60 seconds if no input is received. 3 Restart the destination printer and go to Dell Printer Configuration Web Tool. 4 Verify if the printer settings are copied as desired. NOTE: This feature allows you to copy printer settings to up to 10 destination printers simultaneously.
Page 172: Address Book
Allows you to view, edit, or create server address entries. Phone Book FAX Speed Dial Allows you to view, edit, or create speed dial entries. FAX Group Allows you to view, edit, or create fax group entries. Dell™ Printer Configuration Web Tool...
Page 173 To delete the e-mail address entries registered on the E-Mail Address page. The following items are in the dialog box that appears when you click Delete on the E-Mail Address top page. Values: Displays the selected user ID. Name Displays the name of the user registered under the selected user ID. Dell™ Printer Configuration Web Tool...
Page 174 Click this button to apply the new settings. Restore Settings Click this button to restore the previous settings. Back Click this button to return to the top page. This item is available only when you click Confirm / Change. Dell™ Printer Configuration Web Tool...
Page 175 Confirm / Change or Create on the Server Address top page. Values: Displays the selected server ID. Name Allows you to view or change the server name assigned to the server ID, or enter a new server name. Dell™ Printer Configuration Web Tool...
Page 176 Phone Book The Phone Book page includes the following subpages. FAX Speed Dial Allows you to view, edit, or create speed dial entries. FAX Group Allows you to view, edit, or create fax group entries. Dell™ Printer Configuration Web Tool...
Page 177 Displays the name registered under the speed dial code. Phone Number Displays the fax number registered under the speed dial code. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
Page 178 Displays the selected group ID. Name Displays the name assigned for the group ID. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
Page 179: Tray Management
Sets the paper source to be used as the third priority. This item is available only when Use Panel Settings is selected in MPF Mode. This item is available only when the optional 550-sheet feeder is installed. Dell™ Printer Configuration Web Tool...
Page 180 Dell™ Printer Configuration Web Tool...
Page 181: Job History
Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
Page 182: Speed Dial
Print Meter Purpose: To print the reports for the total number of pages printed. Demo Page Purpose: To print a Demo page. Protocol Monitor Purpose: To print a detailed list of monitored protocols. Speed Dial Purpose: To print the list of all members stored as speed dial numbers. Address Book Purpose: To print the list of all addresses stored as Address Book information.
Page 183: Printing A Report/List Using The Operator Panel
The selected report or list is printed. Printing a Report/List Using the Tool Box 1 Click Start  All Programs  Dell Printers  Dell Printer Hub or Dell Printer Management Tool. ® 10: Click the Start button  Dell Printer Hub or Dell Printer Management Tool.
Page 184: Paired Device
Paired Device NOTE: menu is available on the Dell Cloud Multifunction Printer | H815dw only. Paired Device Use the Paired Device menu to confirm the device name in the Paired Device list, if there is any device connected to the printer via Wi-Fi Direct.
Page 185 Values: mm series (210x297mm) (148x210mm) (105x148mm) (182x257mm) (128x182mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Postcard (100x148mm) Custom Paper Size Denotes country-specific factory default value. inch series Letter (8.5x11")
Page 186 Legal (8.5x14") Statement (5.5x8.5") (210x297mm) (148x210mm) (105x148mm) (182x257mm) (128x182mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Postcard (100x148mm) Custom Paper Size Denotes country-specific factory default value. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page.
Page 187 Values: 1 Sided Does not print on both sides of a sheet of paper. 2 Sided Flip on Long Edge Prints on both sides of a sheet of paper to be bound by long edge. Flip on Short Edge Prints on both sides of a sheet of paper to be bound by short edge. Font Purpose: To specify the default font from the fonts registered in the printer.
Page 188: Font Size
Symbol Set Purpose: To specify a symbol set for a specified font. Values: DESKTOP MATH-8 WIN 3.0 DNGBTSMS MC TEXT WINBALT ISO-11 MS PUB WINGDINGS ISO-15 PC-1004 WIN L1 ISO-17 PC-775 WIN L2 ISO-21 PC-8 WIN L5 ISO-4 PC-850 PC CYR ISO-6 PC-852 PC-866U...
Page 189 Form Line Purpose: To set the number of lines in a page. Values: mm series Sets the value in increments of 1. Available Range: 5–128 Denotes country-specific factory default values. inch series Sets the value in increments of 1. Available Range: 5–128 Denotes country-specific factory default values.
Page 190 Hex Dump Purpose: To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. Values: Disable Disables the Hex Dump feature. Enable Enables the Hex Dump feature.
Page 191 A4 Wide Purpose: To expand the printable area width. Values: Disables A4 Wide. Enables A4 Wide. Barcode Mode Purpose: To specify whether to enable the barcode mode, which is suitable for barcode printing. Values: Disable Disables the barcode mode. Enable Enables the barcode mode.
Page 192: Pdf
Paper Select Mode Purpose: To specify the way to select the tray for PostScript 3 Compatible mode. The change becomes effective after the printer is turned off and then on again. Values: Auto The tray is selected as the same setting as in the PCL mode. Select From Tray The tray is selected in a method compatible with regular PostScript 3 Compatible printers.
Page 193 PDF Password Purpose: To specify the password to print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enter the document open password to print the secure PDF. Collation Purpose: To specify whether to sort the job.
Page 194: Network
NOTE: Values marked by an asterisk (*) are the factory default menu settings. Wi-Fi NOTE: The Wi-Fi feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To confirm or specify wireless network settings. Wi-Fi Purpose: To specify whether to enable the Wi-Fi feature.
Page 195 Infrastructure Select when you configure the wireless settings through the access point such as a wireless router. No Security Specifies No Security to configure the wireless settings without specifying an encryption type. Mixed mode PSK Select to configure the wireless settings with the encryption type of Mixed mode PSK.
Page 196 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address. IPsec NOTE: IPsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Purpose: Disables IPsec. Understanding the Printer Menus...
Page 197 To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network settings are reset to their default values. Wi-Fi Direct NOTE: The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To configure the Wi-Fi Direct network settings. Values:...
Page 198 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address. IPsec NOTE: IPsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Purpose: Disables IPsec. Understanding the Printer Menus...
Page 199 Disables the E-mail Alert feature. Enable Enables the E-mail Alert feature. Dell Printer Configuration Disable Disables an access to Dell Printer Configuration Web Tool embedded in the Web Tool printer. Enable Enables an access to Dell Printer Configuration Web Tool embedded in the printer.
Page 200 Disables scanning to the widget apps. Enable Enables scanning to the widget apps. This feature is available only when a digital certificate is set from the Dell Printer Configurations Web Tool. This printer supports only TLS connections. Advanced Settings Purpose: To specify advanced network settings.
Page 201: Fax Settings
PS Data Format Purpose: To specify PostScript 3 Compatible communication protocol, you can configure the PS Data Format settings. The change becomes effective after the printer is turned off and then on again. Values: Auto Used when auto-detecting the PostScript 3 Compatible communication protocol. Standard Used when the communication protocol is in ASCII interface.
Page 202 United States Iceland Portugal Unknown Ireland Saudi Arabia Available on the Dell Smart Multifunction Printer | S2815dn only. Fax Header Name Purpose: To set the sender name to be printed on the header on faxes. Line Type Purpose: To select the default line type.
Page 203 DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: Pattern1–7 DRPD is a service provided by some telephone companies. DRPD Patterns are specified by your telephone company. The patterns provided with your printer are shown below: Pattern 1 Pattern 2 Pattern 3...
Page 204 Receive Mode Purpose: To select the default fax receiving mode. Values: Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by tapping Manual Receive Hook and then tapping...
Page 205 Auto Receive Ans/Fax 21 seconds Sets the interval at which the printer goes into the fax receive mode after the external answering machine receives an incoming call. The value is set in increments of 1 second. Available Range: 0-255 seconds Junk Fax Setup Purpose: To reject unwanted faxes by accepting faxes only from the fax numbers registered in the Phone Book.
Page 206 Print and Forward to Prints incoming faxes and also forwards them to specified e-mail addresses. E-mail Forward to Server Forwards incoming faxes to a specified server address. Prints incoming faxes if an error occurs during the transfer. Print and Forward to Prints incoming faxes and also forwards them to a specified server address.
Page 207 Auto Redial Setup Purpose: To configure settings for automatic redial. Values: Redial Attempts Sets the number of redial attempts to make when the destination fax number is busy. If you enter 0, the printer will not redial. The value is set in increments of 1. Available Range: 0-13 Interval of Redial 1 minute...
Page 208 Fax Header Purpose: To print the information of the sender on the header of the faxes. Values: Does not print the sender s information on the header of faxes. Prints the sender s information on the header of faxes. NOTE: If United States is selected for the setting of Country, this option does not appear on the menu.
Page 209 Fax Activity Purpose: To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Values: Auto Print Automatically prints a fax activity report after every 50 incoming and outgoing fax communications. No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax communications.
Page 210 Power Saver Timer Purpose: To specify the time for transition to power saver mode. Values: Sleep 7 minutes Specifies the time taken by the printer to enter Sleep mode after it finishes a job. Available Range: 1–60 minutes Deep Sleep 8 minutes Specifies the time taken by the printer to enter Deep Sleep mode after it has entered Sleep mode.
Page 211 Screen Brightness Purpose: To adjust the screen brightness of the touch panel. Values: Sets the brightness in ten levels, with ten being the brightest. Available Range: 1-10 Audio Tone Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears. Values: Control Panel Does not emit a tone when the operator panel input is correct.
Page 212 Sets the volume of all the alert tones at once. Normal Loud This item is available only on the Dell Cloud Multifunction Printer | H815dw. Low Toner Alert Message Purpose: To specify whether to show the alert message when the toner is low.
Page 213 Auto Log Print Purpose: To automatically print a job history report after every 20 jobs. Values: automatically print a job history report Does not Automatically prints a job history report Print logs can also be printed using the Report/List menu. RAM Disk Purpose: To allocate memory to the RAM disk file system for the Secure Print, Private Mail Box Print, Public Mail Box Print,...
Page 214 Power On Wizard Purpose: To perform initial setup for the printer. Max E-mail Size Purpose: To specify the maximum size of e-mail that can be sent. Values: 4096 KB Sets the maximum size of e-mail that can be sent, in increments of 1 KB. Available Range: 50-16384 KB Timers...
Page 215 Default Paper Size Purpose: To specify the default paper size. Values: mm series A4 (210x297mm) Letter(8.5x11") Denotes country-specific factory default values. inch series A4 (210x297mm) Letter(8.5x11") Denotes country-specific factory default values. Print ID Purpose: To specify a location where the user ID is printed. Values: Does not print the user ID.
Page 216 Banner Sheet Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded. Values: Insert Position Does not print the banner sheet. Front Inserted before the first page of every copy. Back Inserted after the last page of every copy.
Page 217 Depending on the printer setting, the printer will continue to print on existing media of a different size or prompt the user to select from the following: • Delete Job • Supply with correct media A5<>Statement Switch Purpose: To print A5 size jobs on Statement size paper if A5 size paper is not available or to print Statement size jobs on A5 size paper if Statement size paper is not available.
Page 218 Resume Printing After Jam Recovery Purpose: To specify whether to reprint or cancel the jammed job after the printer is recovered from paper jam. Values: Cancel the jammed job when the paper jam happens. Reprint the jammed job after the printer is recovered from paper jam. NOTE: This setting will not affect the fax jobs.
Page 219 NFC - Tap to Print NOTE: The Tap to Print feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To specify whether to add the printer to a mobile device such as a tablet or a smartphone by tapping the device to of the printer.
Page 220: Maintenance
Maintenance Use the Maintenance menu to fine-tune the printer for optimal print quality, reset the print meter or the life counter of the replaced parts, or reset the default settings by initializing the printer's non-volatile memory. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Paper Density Purpose: To specify paper density settings.
Page 221 Adjust Fusing Unit NOTE: The print quality changes depending on the setting values you select for this item. Purpose: To adjust the temperature setting of the fusing unit for each paper type. Values: Plain Sets the fusing unit temperature in increments of 1. The default (60-80g/m settings may not give the best output on all paper types.
Page 222 Alignment Chart Print Prints a chart to check for proper alignment of the print image on the paper. Clean Developer Purpose: To stir the developer in the drum cartridge. Values: Start Stirs the developer in the drum cartridge. Clean Transfer Unit Purpose: To clean the transfer unit.
Page 223 Purpose: To use toner cartridge of another manufacturer. CAUTION: Using a non-Dell™ toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Values: Does not use toner cartridge of another manufacturer.
Page 224: Secure Settings
Decrease Electrostatic Memory Purpose: To widen the print gap not to leave toner streak on the next page. Values: Does not widen the print gap. Widens the print gap. NOTE: When Decrease Electrostatic Memory is set to On, the print speed will be slowed. Decrease Ghosting Purpose: To reduce negative ghost.
Page 225 Functions Control NOTE: Functions Control feature is available only when Panel Lock Control is set to Enable. Purpose: To specify whether to enable or disable each of the printer functions, or to require a password to use the functions. Values: Copy Enables the Copy function.
Page 226 Functions Control menu. This item is available only when On(Password) is enabled. Desktop Authentication NOTE: The Desktop Authentication feature is available on the Dell Smart Multifunction Printer | S2815dn only. Purpose: To specify the Desktop Authentication method. Values: Local Authentication Use the local authentication method.
Page 227 Domain Filtering Purpose: To specify whether to only send e-mails to specified domains. NOTE: Set the domains from SMTP Domain Filtering on the Dell Printer Configuration Web Tool. Values: Disables Domain Filtering. Allow Domains Only allows e-mails to be sent to specified domains.
Page 228: Usb Settings
Permits the authentication using the NFC authentication card. FIPS 140-2 Validation Mode NOTE: The FIPS 140-2 Validation Mode feature is available on the Dell Smart Multifunction Printer | S2815dn only. Purpose: To specify whether to use the FIPS 140-2 Level-1 approved encryption algorithms for RSA modules.
Page 229: Default Settings
Values: Auto Used when auto-detecting the PostScript 3 Compatible communication protocol. Standard Used when the communication protocol is in ASCII interface. Used when the communication protocol is in binary format. TBCP* Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code.
Page 230: H815Dw Only) Usb Direct Print Defaults (Available On The Dell Smart Multifunction Printer | S2815Dn Only)
Sets the image compression level to Normal. Sets the image compression level to Low. Direct Print Defaults (available on the Dell Cloud Multifunction Printer | H815dw only) USB Direct Print Defaults (available on the Dell Smart Multifunction Printer | S2815dn only) Purpose: To modify the defaults for the Direct Print Defaults or USB Direct Print Defaults menu.
Page 231 Values: Display Tray Prompt Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the MPF. The factory default is on (check). MPF Mode Use Panel Settings Uses the paper size and type specified on the operator panel.
Page 232 Postcard (100x148mm) Custom inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") (210x297mm) (148x210mm) (105x148mm) (182x257mm) (128x182mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Postcard (100x148mm) Custom Type Plain (60-80g/m Plain Thick (81-105g/m Covers (106-163g/m...
Page 233 Rough Surface Label Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color MPF Mode Use Panel Settings Available only when is set to Denotes country-specific factory default value. Tray1 Purpose: To specify the paper loaded in tray1. Values: Display Tray Prompt Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in tray1.
Page 234 inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") (210x297mm) (148x210mm) (105x148mm) (182x257mm) (128x182mm) Executive (7.3x10.5") Postcard (100x148mm) Custom Type Plain (60-80g/m Plain Thick (81-105g/m Covers (106-163g/m Covers Thick (164-216g/m Rough Surface Label Recycled Japanese Postcard Letterhead Preprinted Prepunched Color Denotes country-specific factory default value.
Page 235 Tray2 NOTE: Tray2 feature is available only when the optional 550-sheet feeder is installed. Purpose: To specify the paper loaded in the optional 550-sheet feeder. Values: Display Tray Prompt Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the optional 550-sheet feeder.
Page 236: Tray Priority
Executive (7.3x10.5") Custom Type Plain (60-80g/m Plain Thick (81-105g/m Covers (106-163g/m Covers Thick (164-216g/m Rough Surface Label Recycled Letterhead Preprinted Prepunched Color Tray Priority Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size and type exists, the paper tray is selected according to this priority order.
Page 237: Keyboard Layout
Values: English Français Italiano Deutsch Español Dansk Nederlands Norsk Svenska Keyboard Layout Purpose: To select the keyboard layout on the touch panel. Values: QWERTY AZERTY QWERTZ Print Use the Print menu to select and print a job stored by the Private Mailbox, Public Mailbox, Proof Print, Secure Print, and Secure Fax Receive features.
Page 238: Public Mailbox
Public Mailbox NOTE: Public Mailbox feature is available only when is set to RAM Disk Purpose: To specify whether and how to print the job stored in the Public Mailbox. Values: Select User ID Select a Job Selects a job to print. Select All Selects all the documents stored for this User ID.
Page 239: Secure Fax Receive
Print Prints the selected job. Print and Delete Deletes the document after it is printed. Delete Deletes the specified document from print memory. Secure Fax Receive Purpose: To print confidential faxes. The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel.
Page 240: Select Tray
Select Tray Purpose: To specify the input tray. Values: The paper is fed from the MPF. When Use Printer Driver Settings is set in Tray Settings is displayed for Size Type . If you start the copy job with as the paper size and type, Letter is selected as the paper size and...
Page 241: Sided Copying
Custom Size Paper Type Plain (60-80g/m Plain Thick (81-105g/m Covers (106-163g/m Covers Thick (164-216g/m Rough Surface Labels Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color Tray1 The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. Denotes country-specific factory default value.
Page 242: Reduce/Enlarge
Soften Makes the copy softer than the original. Reduce/Enlarge Purpose: To reduce or enlarge the size of a copied image. Values: Custom ratio Sets a custom ratio in increments of 1 percent. 25-400 % mm series 100% A4A5 B5A5 122% A5B5 141% A5A4...
Page 243: Original Type
Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") inch series Auto Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Executive (7.3x10.5") Denotes country-specific factory default values. NOTE: When is selected, the printer assumes that the document size is the size of the print media loaded in tray1 or the Auto MPF.
Page 244: Margin
Auto Automatically reduces the original pages to fit onto one sheet of paper. Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce/Enlarge Margin Purpose: To specify the top, bottom, right, left, and middle margins of the copy. Values: Top/Bottom 0.1 inch...
Page 245: Scan
Searches an e-mail address of the sender from the server address book. The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer | S2815dn. Scan to Network Folder Purpose: To store the scanned image on a network server or a computer.
Page 246: Scan Settings
® ® ® NOTE: Web Services on Devices (WSD) is supported only on Microsoft Windows Vista (SP2 or later), Windows ® ® ® Windows 8, Windows 8.1, and Windows Values: Computer (via USB) Saves scanned data on a computer connected via USB cable. Computer Scan to Selects which computer the scanned image is saved to.
Page 247 Multi-Page TIFF TIFF (1 File per Page) JPEG (1 File per Page) 2 Sided Scanning Purpose: To specify whether to scan both sides of a document. Values: 1 Sided Scans one side of a document. 2 Sided Long Edge Binding Scans both sides of a document bound by the long edge.
Page 248 Auto Exposure Purpose: To suppress the background of the original to enhance text on the copy. Values: Does not suppress the background. Suppresses the background to enhance text. Original Size Purpose: To specify the default paper size. Values: mm series A4 (210x297mm) A5 (148x210mm) B5 (182x257mm)
Page 249: Save Settings
Left/Right 0.1 inch (2 mm Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Middle 0.0 inches (0 mm Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Create Folder NOTE: Create Folder feature is available only for Scan to USB or Scan to Network Folder.
Page 250: Fax Settings
Use the Fax menus to configure a variety of fax features. NOTE: The Fax function cannot be used unless you set up a country code under . If is not set up, a Country Country message appears on the display. Set the Country Code NOTE: Values marked by an asterisk (*) are the factory default menu settings.
Page 251: Save Settings
Polling Receive Purpose: To receive faxes from the remote fax machine when you want to receive it. Values: Does not receive faxes using Polling Receive. Receives faxes using Polling Receive. Resolution Purpose: To specify the scan resolution to improve the output quality. Values: Standard Suitable for documents with normal sized characters.
Page 252: Print Pdf/Tiff
Print PDF/TIFF NOTE: Print PDF/TIFF function is available only when a USB memory is inserted in the front USB port. Purpose: To specify the document stored in the root, file, or folder in a USB memory. See "Print Settings" for more details about the various print settings you can set for the print.
Page 253 A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Paper Type Plain (60-80g/m Plain Thick (81-105g/m Covers (106-163g/m Covers Thick (164-216g/m Rough Surface Labels Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color Tray1 The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. Denotes country-specific factory default value.
Page 254: Save Settings
Print. Dell Document Hub NOTE: The Dell Document Hub feature is available on the Dell Cloud Multifunction Printer | H815dw only. Use the Dell Document Hub menus to configure a variety of the Dell Document Hub features. Search for Files Purpose: To search the files saved in the cloud services, and print them from the printer.
Page 255: Browse For Files
Sets the settings of the Print Settings. Displays the selected files. The first three pages of each file are displayed in the small previews. Browse for Files Purpose: To browse and print the files saved in the selected cloud services. Values: Text Box Enters the keywords, such as the words including the file name.
Page 256: Smart Ocr Scan
Add Prefix Adds texts in front of the file name. Prefix/Suffix String Specifies the texts that are added when Add Prefix is selected. Add Suffix Adds texts after the file name. Prefix/Suffix String Specifies the texts that are added when Add Suffix is selected.
Page 257 Italiano Deutsch Español Dansk Nederlands Norsk Svenska PDF Password Purpose: To enter the password when you print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enters the document open password to print the secure PDF job. Remove Blank Page Purpose: To specify whether to remove the blank pages.
Page 258: E-Mail Me
E-mail Me Purpose: To scan the document and send to you as an attached file of an e-mail. Values: File Format Selects the file format from the list to save the scanned image. Subject Enters the subject you want to use. Sets the settings of the Scan Settings.
Page 259: Business Card Reader
Enters the subject you want to use. Sets the settings of the Scan Settings. SharePoint NOTE: The SharePoint feature is available on the Dell Smart Multifunction Printer | S2815dn only. ® Use the SharePoint menus to configure a variety of the SharePoint features.
Page 260: Scan
Scan Purpose: ® To scan the document and save the scanned data in the selected SharePoint server. Values: File name Enter the file name you want to use. File Format Selects the file format from the list to save the scanned data. ®...
Page 261: Disabling The Panel Lock
7 Enter the new password, and then tap OK. CAUTION: Be sure to remember the password. The procedure described below allows you to reset the password, but the settings for Address Book and Phone Book are cleared. (Information) button, turn on the printer. Perform steps 7 •...
Page 262: When Using The Operator Panel
When Using the Operator Panel 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Maintenance. 4 Tap until Reset Defaults appears, and then tap Reset Defaults. 5 Tap the desired setting, and then tap Initialize. User Fax Section Resets the phone book data.
Page 263: Print Media Guidelines
Print Media Guidelines Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media.
Page 264: Selecting Paper
Selecting Paper Proper paper selection helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading the paper, identify the recommended print side of the paper. This information is usually indicated on the paper package.
Page 265: Envelopes
Envelopes Depending on the envelopes, it is possible to expect variable levels of wrinkling. It is recommended that you try a sample first before buying large quantities of any print media. See "Loading Envelopes in the MPF" for instructions on loading envelopes. When printing on envelopes: •...
Page 266: Labels
Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205 °C (401 °F) and pressure of 25 pounds per square inch (psi). •...
Page 267: Identifying Print Media And Specifications
Identifying Print Media and Specifications The following tables show print media information. Supported Paper Sizes Paper size Tray1 Optional 550-sheet Duplex unit feeder A4 (210 x 297 mm) A5 (148 x 210 mm) A6 (105 x 148 mm) B5 (182 x 257 mm) B6 (128 x 182 mm) Letter (8.5 x 11 in) Folio (8.5 x 13 in)
Page 268: Supported Paper Types
For Plain paper, you can set the paper density by selecting the Paper Density (Light or Normal) under Maintenance from the operator panel, the Tool Box, or the Dell™ Printer Configuration Web Tool. Once you set the Paper Density settings, the printer uses the settings for Plain paper.
Page 269: Loading Print Media
Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Capacity Tray1 can hold: •...
Page 270: Loading Print Media In Tray1 And The Optional 550-Sheet Feeder
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder This section describes how to load letterhead. For details about loading print media other than letterhead, see "Loading Paper." NOTE: To avoid paper jams, do not remove the tray while printing is in progress. NOTE: Use only laser print media.
Page 271: Loading Print Media In The Mpf
Loading Print Media in the MPF 1 Gently pull open the MPF cover. 2 Slide the width guides to the edge of the tray. The width guides should be fully extended. 3 Insert all media face up and top edge first into the MPF. NOTE: Do not force the print media into the MPF.
Page 272: Loading Small Print Media In The Mpf
4 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: Do not force the print media into the MPF. 5 On the touch panel, tap Size. 6 Tap until the desired paper size appears, and then select the size. 7 Tap Type.
Page 273 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Pull up the length guide and slide it toward MPF cover until it stops. 5 Load the print media into the MPF with the recommended print side facing up so that the top edge of the print media enters the printer first.
Page 274 6 Align the paper guides against the edges of the print media. 7 Insert the MPF into the printer. 8 On the touch panel, tap Size. 9 Tap until the desired paper size appears, and then select the size. 10 Tap Type. 11 Tap until the desired paper type appears, and then select the type.
Page 275: Printing On Envelopes – Envelope Mode
Printing on Envelopes – Envelope Mode To print on envelopes with better print quality, set the printer to the envelope mode. NOTE: Print jobs can be done on envelopes even when the printer is not set to the envelope mode. To get the better print results, set the printer to the envelope mode.
Page 276: To Cancel The Envelope Mode
4 Press down the levers on both sides of the fusing unit. 5 Close the rear cover. To Cancel the Envelope Mode 1 Pull the rear cover handle to open the rear cover. Loading Print Media...
Page 277 2 Lift the levers on both sides of the fusing unit. 3 Slide the envelope switches on the both sides of the fusing unit to the position. WARNING: The fusing unit is hot. Do not touch it, doing so may cause burns. 4 Press down the levers on both sides of the fusing unit.
Page 278: Loading Envelopes In The Mpf
5 Close the rear cover. Loading Envelopes in the MPF Use the following guidelines when loading envelopes in the MPF: CAUTION: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge.
Page 279: Monarch
Monarch You need to pull up and slide the length guide. Load the envelopes in the short edge feed orientation with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the printer. Load the envelopes in the short edge feed orientation with the flaps open or closed and the print side up.
Page 280: Using The Mpf
Using the MPF • Load only one size and type of print media during a single print job. • To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer. For more guidelines on print media, see "Print Media Guidelines." •...
Page 281 Printing, Copying, Scanning, Faxing, and Dell Document Hub 18 Printing..................283 19 Copying ..................305 20 Scanning..................317 21 Faxing ..................345 22 Dell Document Hub ..............371 ® 23 Printing and Scanning Directly From SharePoint ..... 381...
Page 283: Printing
This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Tips for Successful Printing Tips on Storing Print Media Store your print media properly.
Page 284: Canceling A Print Job
Canceling a Print Job There are several methods for canceling a job. • "Canceling a Job From the Operator Panel" ® • "Canceling a Job From a Computer Running Windows Operating System" Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Tap Stop.
Page 285: Duplex Printing
4 Select the job you want to cancel. 5 Press the key. Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit 1 Click StartDevices and Printers.
Page 286: Using The Stored Print Feature
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Landscape Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Page 287 Secure Print You can temporarily store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time.
Page 288: Procedures For Printing Stored Print
Proof Print The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time.
Page 289: Printing From Usb Memory (Usb Direct Print)
4 Tap until the desired user ID appears, and then tap that user ID. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then tap OK.
Page 290: Supported File Formats
Supported File Formats Files in the following file formats can be printed directly from a USB memory. • • TIFF • JPEG Inserting and Removing a USB Memory You can insert the USB memory before printing or scanning images. Before removing the USB memory, ensure that the printer is not accessing the USB memory. CAUTION: If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory device itself may be destroyed.
Page 291: Printing A Jpeg File In A Usb Memory
Printing a JPEG File in a USB Memory 1 Press (Home) button. 2 Insert a USB memory to the front USB port of the printer. For details about inserting a USB memory, see "Inserting and Removing a USB Memory." 3 Tap Print JPEG. 4 Scroll through the page or select a folder until the desired files appear, and then tap those files.
Page 292: Printer Setup
® ® For Windows Server 2012/Windows Server 2012 R2: 1 Click Server Manager of the Start screen. 2 Select Add Roles and Features from the Manage menu. 3 Click Next on the Before You Begin window  Select installation type on the Installation Type window  Select destination server on the Server Selection window in the Add Roles and Features Wizard.
Page 293: Printing With Wi-Fi Direct
Printing With Wi-Fi Direct NOTE: The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only. This section provides information for Wi-Fi Direct printing. Wi-Fi Direct allows your Wi-Fi mobile devices such as computers, smartphones, and tablets, to connect to the printer directly via a Wi-Fi network. With Wi-Fi Direct, you can print documents, photos, or e-mail on your Wi-Fi mobile devices directly without a wireless access point.
Page 294 8 Tap Group Owner, and then tap OK. 9 The printer must be rebooted after you set Wi-Fi Direct. After the reboot, repeat steps from 1 to 4. 10 Tap until SSID and Passphrase appears, and tap each menu to check what the SSID and passphrase is. NOTE: To confirm the printer's SSID and passphrase, you can also print the list by tapping Print Passphrase...
Page 295: Printing Via Wi-Fi Direct
You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Macintosh Computers." For iOS You need to install the printing application such as the Dell Document Hub app, and then the printer is ready for use. For Android You need to install the printing application such as the Dell Document Hub app, and then the printer is ready for use.
Page 296: Disconnecting Wi-Fi Direct Network
Disconnecting Wi-Fi Direct Network 1 Press the (Information) button. 2 Tap Paired Device. NOTE: menu is displayed only when the printer is connected via Wi-Fi Direct. Paired Device 3 Tap the device name to disconnect. 4 Tap Disconnect Now or Disconnect and Reset Passphrase. 5 Tap Yes.
Page 297: Mobile Printing And Scanning
The printer supports printing from a variety of mobile devices, using the Dell Document Hub app. Easy to use and navigate, the Dell Document Hub app allows users to scan to and print from a variety of common cloud storage services. It enables direct printing of photos, documents, web content and more, to supported Dell printers on a Wi-Fi, Wi-Fi Direct, or Ethernet network.
Page 298: Printing With Airprint
1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool."...
Page 299: Enabling Google Cloud Print On The Printer
"Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool." 2 When the Dell Printer Configuration Web Tool opens, go to the pages in the Print Server Settings tab. Click Port Settings. In Port Status, select the On check box for Google Cloud Print.
Page 300: Registering The Printer To The Google Cloud Print Service
NOTE: When the printer does not print a sheet with a URL and shows a message of the status code 016-757, launch the Dell Printer Configuration Web Tool, open the Dell AccessControl page in the Print Volume tab, and either turn AccessControl Mode to Off or turn Non Registered User to On.
Page 301: Sharing The Printer Using The Google Cloud Print Service
NOTE: If Bonjour (mDNS) is set to off, the new printer will not show in New devices. In this case, launch the Dell Printer Configuration Web Tool, open the Port Settings page in the Print Server Settings tab, and turn Bonjour (mDNS) to On.
Page 302: Mopria Print Service
Service, you can easily download it from the Google Play store. To learn more about Mopria Print Service, visit http://www.mopria.org/. NOTE: Make sure that Mopria is set to Enable in advance using the Dell Printer Configuration Web Tool. See "Setting Up Mopria Print Service on Your Printer." Setting Up Mopria Print Service on Your Printer 1 Make sure that the printer is connected to the network.
Page 303: Printing Via Mopria Print Service
If you cannot change a setting from the application, use the operator panel, the Tool Box or the Dell Printer Configuration Web Tool. Changing a system setting from the operator panel, the Tool Box or from the Dell Printer Configuration Web Tool makes that setting the user default.
Page 304 To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address. If you do not know your printer's IP address, see the system settings report or display the TCP/IP settings. For details about how to find your printer's IP address, see "Verifying the IP Settings."...
Page 305: Copying
For details, see "Functions Control." NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Loading Paper for Copying The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying. For details about loading paper, see "Loading Print Media."...
Page 306: Making Copies From The Document Glass
Making Copies From the Document Glass NOTE: A computer connection is not required for copying. NOTE: Remove any documents from the DADF before copying from the document glass. NOTE: Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass before use.
Page 307: Making Copies From The Dadf
 Copy. 5 Tap To customize the copy settings such as Select Tray and Darken/Lighten, see "Setting Copy Options." NOTE: The copy options automatically return to their default status after the auto clear timer is expired. 6 Tap – or + to specify the number of copies from 1 to 99 in the Quantity tile. 7 Tap Copy to begin copying.
Page 308: Setting Copy Options
Setting Copy Options Set the following options for the current copy job before tapping Copy to begin copying. For details about making copies, see "Making Copies From the Document Glass" and "Making Copies From the DADF." NOTE: The copy options automatically return to their default status after the auto clear timer is expired. Options on each tile are below: •...
Page 309: Select Tray
Select Tray To select the tray: 1 Tap Select Tray. 2 Tap the desired setting, and then tap OK. The paper is fed from the multipurpose feeder. Tray1* The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. * Denotes the factory default setting.
Page 310: Sharpness
Sharpness To adjust the sharpness to make the copy image sharper or softer than the original: 1 Swipe the screen until Sharpness appears, and then tap Sharpness. 2 Tap the desired setting. Sharpen Makes the copy image sharper than the original. Normal* The clarity of the image is the same as the original.
Page 311: Original Size
Original Size To select the default document size: 1 Swipe the screen until Original Size appears, and then tap Original Size. 2 Tap the desired setting. (Inch series) Auto* Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Executive (7.3x10.5") (mm series)
Page 312: Collation
Collation To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document: 1 Swipe the screen until Collation appears, and then tap Collation. 2 Tap the desired setting.
Page 313 2-Up To print two original images to fit onto one sheet of paper: Auto: Manual: Automatically Reduces the reduces the pages in the pages to fit in custom size one page. depending on the setting of the Reduce / Enlarge menu.
Page 314: Margin
Margin To specify the margins of the copy: 1 Swipe the screen until Margin appears, and then tap Margin. 2 Tap – or + to enter the desired value, and then tap OK. Top / Bottom 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm).
Page 315: Changing The Default Settings
Changing the Default Settings The default settings of the copy menu options such as Select Tray and Darken/Lighten can be set to the most frequently used modes. When you copy a document, the specified default settings are used unless they are changed by using the operator panel.
Page 316 Copying...
Page 317: Scanning
For details, see "Functions Control." NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Scanning Overview Use the Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn to turn pictures and text into editable images on your computer.
Page 318: Scanning - Without Scanner Driver
Scanning - Without scanner driver • Scan and save the scanned document in a USB memory See "Scanning to a USB Memory." • Scan and send the scanned document by e-mail See "Sending an E-Mail With the Scanned Image." • Scan and send the scanned document to computer or server connected to network See "Scanning to a PC or Server via SMB/FTP."...
Page 319: Changing The Location To Save The Scanned Data
Setup the printer and computer for connection using Web Services on Devices (WSD). Checking the Printer Setting Make sure that the Web Services on Devices (WSD) is enabled from the operator panel of the printer or on the Dell Printer Configuration Web Tool. See "Port Settings" or "Protocols" for details.
Page 320: Scanning From A Computer Using Web Services On Devices (Wsd)
2 Press the (Home) button.  Scan to Computer. 3 Tap NOTE: Whether to scan from the DADF or from the document glass can be specified in the scan profile. Make sure to specify the scan profile accordingly if you want to scan the document from the DADF. 4 Select a computer.
Page 321: Scanning From The Computer
For details about loading a document, see "Loading an Original Document." 2 Click Start  Devices and Printers on the computer. 3 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Start scan. Scanning...
Page 322: Scanning Using The Twain Driver
4 Specify the necessary settings for scanning, and then click Scan. ® ® NOTE: When you use Windows Vista , use the drawing software such as Microsoft Photo Gallery, select the printer connected using the Web Services on Devices (WSD), and start scanning. ®...
Page 323 ® ® For Microsoft Windows For Apple Macintosh: NOTE: The screen image may vary depending on the software or the operating system. Scanning...
Page 324: Scanning Using The Windows Image Acquisition (Wia) Driver
® Windows Server 2008). The following image uses Dell Cloud Multifunction Printer | H815dw as an example. NOTE: The screen image may vary depending on the operating system. 4 Select your desired type of picture that you want to scan, and click Adjust the quality of the scanned picture to display the Advanced Properties dialog box.
Page 325: Scanning With Wi-Fi Direct
Scanning With Wi-Fi Direct NOTE: The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only. This section provides information for Wi-Fi Direct scanning. Wi-Fi Direct allows your Wi-Fi mobile devices such as computers, smartphones, and tablets, to connect to the printer directly via a Wi-Fi network. With Wi-Fi Direct, you can scan documents or photos from your Wi-Fi mobile devices directly without a wireless access point.
Page 326: Scanning To A Pc Or Server Via Smb/Ftp
Scanning to a PC or Server via SMB/FTP NOTE: This feature does not require a network scan driver. Overview The Scan to Network Folder feature allows you to send the scanned documents to a computer or FTP server. Computer FTP Server Scan Using FTP Using SMB...
Page 327: Procedures
• Mac OS X 10.5/Mac OS X 10.6/Mac OS X 10.7/OS X 10.8/OS X 10.9/OS X 10.10 FTP service of Mac OS X For SMB: ® ® NOTE: Microsoft Windows Server 2003, Mac OS X 10.5 and Mac OS X 10.6 support IPv4 only. ®...
Page 328 ® ® For Microsoft Windows If you do not use a password for your user login, you need to create a password on your User Login Account with the following procedure. ® ® For Windows Vista and Windows 1 Click Start Control Panel. 2 Click User Accounts and Family Safety.
Page 329: Creating A Shared Folder (Smb Only)
® For Windows 1 Right-click the Start button, and then click Settings. 2 Click Accounts. 3 Click Sign-in options. 4 Click Add under Password and add in a password for your user login account. For Mac OS X 10.5 and Mac OS X 10.6: 1 Click System Preferences...
Page 330 5 Enter a shared name in the Share name box. NOTE: Write down the shared name as you need to use this name in the next setting procedure. 6 Click Permissions to create a write permission for this folder. 7 Click Add. 8 Search user login name by clicking Advanced, or enter the user login name in Enter the object names to select box and click Check Names to confirm (Example of user login name, Myself).
Page 331: Adding A Scanning Destination To The Printer's Address Book
7 Click Done. Adding a Scanning Destination to the Printer's Address Book You can register the connection details for SMB and FTP server in the address book using Dell Printer Configuration Web Tool or Address Book Editor. Before beginning to setup a destination, make sure you have the IP addresses you need such as printer and computer.
Page 332 Using Dell Printer Configuration Web Tool 1 Open a web browser. 2 Type in the IP address of the printer in the address bar, and press the key. The web page of the printer appears. NOTE: For details on how to check the IP address of the printer, see "Verifying the IP Settings."...
Page 333 Server Address page appears. To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select FTP if you store document on a FTP server. Select SMB if you store documents in a shared folder on your computer.
Page 334 Re-enter your password. Password Using Address Book Editor 1 Click Start  All Programs  Dell Printers  Dell Printer Hub or Dell Printer Management Tool. ® 10: Click the Start button  Dell Printer Hub or Dell Printer Management Tool.
Page 335 ® ® For Microsoft Windows For Apple Macintosh: To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select Computer if you store documents in a shared folder on your computer. Select Server if you store documents on a FTP server.
Page 336: Sending The Scanned File On The Network Folder
(4) Share Name Enter the name of the shared folder on the recipient computer. For SMB only. • For SMB: e.g. Share, Sharefolder (5) Path Enter the subdirectory path where you want the scanned document to be stored. Ensure that the subdirectory path is already created in the shared folder or FTP server.
Page 337: Scanning To A Usb Memory
Scanning to a USB Memory The Scan to USB feature allows you to store scanned image directly to a USB memory attached to the printer without using software. Types of a USB Memory You can use a USB memory with the following interfaces: •...
Page 338: Sending An E-Mail With The Scanned Image
Setting the DNS Server Address To set the DNS server address to your printer, follow the steps below: 1 Launch the Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 339: Setting The Information Necessary To Access The Mail Server
Setting the Information Necessary to Access the Mail Server To make the printer to send an e-mail, follow the steps below: 1 Launch the Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 340: Setting The Administrator's E-Mail Address
Setting the Administrator's E-mail Address To make the printer to set an administrator's e-mail address, follow the steps below: 1 Launch the Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 341: Adding A New E-Mail Address To The Printer's Address Book
Adding a New E-Mail Address to the Printer's Address Book 1 From the Dell Printer Configuration Web Tool, click Address Book, and then click the E-Mail Address tab. 2 Click Create. The E-Mail Address page for registering a new e-mail address appears.
Page 342: Managing The Scanner
Management Tool. For Dell Printer Hub, select the printer from My Printers, and then click Printer information on the left of the screen. For Dell Printer Management Tool, select the printer from the drop-down list on the upper- right of the screen, and then click Printer information on the left.
Page 343: Password Setting
® Search Criteria Dialog Box (Windows only) • Subnet Address Enter the subnet address. • IPv4: Broadcast Address such as "192.0.2.1" • IPv6: Multicast Address such as "2001:db8::" • Search Time Specify a time period for searching a scanner. • Community Name Enter the SNMPv1/v2 community name.
Page 344 For Apple Macintosh: • Password for Scanner Enter the password. Scanning...
Page 345: Faxing
Settings NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Specifying the Fax Initial Settings Using the Dell Printer Easy Install You can specify the country, line type, tone/pulse, receive mode, DRPD pattern, fax header name, and fax number.
Page 346: Setting Your Country
5 Follow the instructions displayed on the screen. Available settings are: • Country • Line Type • Tone/Pulse • Receive Mode • DRPD Pattern (This setting is available only when a distinctive ring service is installed on your telephone line by your telephone company.) •...
Page 347: Setting The Time And Date
Setting the Time and Date NOTE: It may be necessary to reset the correct time and date if loss of power to the printer occurs. To set the time and date: 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap System Settings.
Page 348: Ringer Volume
Ringer Volume 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Tap Incoming Defaults. 5 Tap Ring Tone Volume. 6 Select the desired volume, and then tap OK. 7 Turn off the printer, and turn it on again to apply the settings. Specifying the Fax Settings Options Changing the Fax Settings Options 1 Press the...
Page 349 Option Description DRPD Pattern Before using the Distinctive Ring Pattern Detection (DRPD) option, distinctive ring service must be installed on your telephone line by the telephone company. After the telephone company has provided a separate number for faxing with a distinctive ring pattern, configure the fax setup to monitor for that specific ring pattern.
Page 350 Forwarding Number forwards the fax to e-mail addresses or a server address you have specified in the Dell Printer Configuration Web Tool. To forward to a fax number, you need to register a fax number on Forwarding Number. To forward to e-mail addresses, you need to register information on the e-mail server and the forwarding e- mail addresses.
Page 351 Option Description Discard Size When receiving a document as long as or longer than the paper installed in your printer, you can set the printer to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size.
Page 352: Advanced Fax Settings
Option Description Fax Protocol You can set whether to print the protocol monitor report after a fax transmission to monitor fax protocol problems. NOTE: Prefix Dial supports only the environment where you send a fax to the external line number. To use Prefix Dial, you must do the following from the operator panel.
Page 353 You can select MH, MR, or MMR. You can change the modem receive encoding with the following instructions. 1 Turn on the printer while holding down the 8 and 2 buttons on the number pad to start in Customer Mode. 2 Tap button to tap Fax/Scanner Diag, and then tap OK.
Page 354: Sending A Fax
Sending a Fax You can fax data from your printer. You can also directly fax data transferred from the computer running a ® ® Microsoft Windows operating system or OS X. Loading an Original Document You can use the DADF or the document glass to load an original document for faxing. Using the DADF, you can load up to 50 sheets of 75 g/m (20 lb) paper at a time.
Page 355: Adjusting The Document Resolution
2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution. (For details, see "Adjusting the Document Resolution.") 4 Close the document cover. NOTE: Ensure that no document is in the DADF.
Page 356: Adjusting The Document Contrast
Adjusting the Document Contrast You can adjust the contrast of the fax document to be lighter or darker than the original. 1 Load the document(s) facing up with top edge in first into the DADF. Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document."...
Page 357: Sending A Fax Manually
NOTE: For details about , see "Using the Server Address Book and Server Phone Book." Network Phone Book NOTE: The fax number needs to be registered before you can select Address Book • Tap Speed Dial. Enter the speed dial number using the number pad, and then tap Done. 6 Tap Send to scan data.
Page 358: Sending A Delayed Fax
(For details, see "Set Available Time" for the Available time and "Functions Control" for the Fax function.) Example Send data via the Send fax Dell MFP H815dw Fax or Dell MFP S2815dn Fax driver Receiving machine (fax Sending machine machine/multifunction...
Page 359 To use this feature, you must install the fax driver. (For details, see "Starting Dell Printer Easy Install" for Windows "Installing the Drivers and Software" for Macintosh.) 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell MFP H815dw Fax or Dell MFP S2815dn Fax. ®...
Page 360 ® ® For Microsoft Windows For Apple Macintosh: a. Transmission image quality Purpose: To set the output quality. Values: Standard For documents with normal sized characters. High Quality* For documents containing small characters or thin lines or documents printed using a dot- matrix printer.
Page 361 b. Transmission report Purpose: To specify whether to print a fax transmission result. Values: Output regularly Prints a transmission result after every fax transmission. Output for non-transmission* Prints a transmission result only when an error occurs. Do not output Does not print fax transmission results. * Denotes the factory default setting.
Page 362 ® ® For Microsoft Windows For Apple Macintosh: 6 Enter the destination for the recipient. The following procedure is for entering the destination. For details on how to enter the destination, please refer to the Help file for the driver. Enter the name and fax number directly.
Page 363: Receiving A Fax
NOTE: Depending on the application (when you are using Mac OS X 10.7 or later), you cannot use Look Up Device Data function. NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the fax function is locked with a password.
Page 364: Receiving Faxes Using The Drpd
2 After you hear the fax tone, press the (Home) button.  Fax. 3 Tap 4 Tap On Hook. 5 Tap Receive. 6 Hang up the hand set of the external telephone. The printer begins receiving a fax and returns to the standby mode when the reception is completed. Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax To use the Telephone / Fax or Ans Machine/Fax mode, you must connect an external telephone to the phone connector (...
Page 365: Receiving Faxes In The Memory
You can store up to 200 frequently dialed numbers in speed dial locations (001–200). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool. Setting Speed Dial 1 Press the (Information) button.
Page 366: Sending A Fax Using Speed Dial
10 Tap OK. To store more fax numbers, repeat steps 5 to 10. Sending a Fax Using Speed Dial 1 Load the document(s) facing up with top edge in first into the DADF. Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document."...
Page 367: Editing Group Dial
9 Tap until the desired speed dial number appears and then select that speed dial number. 10 Tap OK. To store more group dial numbers, repeat steps 5 to 10. Editing Group Dial You can delete a specific speed dial number from a selected group or add a new number to the selected group. 1 Press the (Information) button.
Page 368: Phone Book
Phone Book You can select or search the registered phone numbers from the phone books. 1 Load the document(s) facing up with top edge in first into the DADF. Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document."...
Page 369: Using An Answering Machine
8 Enter a four-digit password, and then tap OK. When a fax is received in the secure receiving mode, your printer stores it into memory and Secure Fax Receive is enabled on the Print screen to let you know that there is a fax stored. To print received documents: 1 Press the (Home) button.
Page 370: Using A Computer Modem
Using a Computer Modem To the Computer Printer Line Telephone Phone Internet Answering Device If you want to use your computer modem for faxing or for a dial-up Internet connection, connect the computer modem directly to the rear of your printer with the TAD as shown above. •...
Page 371: Dell Document Hub
Registering the User and Signing In to the Dell Document Hub To use the Dell Document Hub, you need a user account registered to the printer, and sign in to the Dell Document Hub.
Page 372: Signing In To The Dell Document Hub
NOTE: If all the tiles on the Dell Document Hub screen are pale and disabled when you sign in, you have not completed the necessary procedures to activate your account of the Dell Document Hub. Check the e-mail you received from the Dell Document Hub, and activate your account.
Page 373: Searching For And Printing Files
This method is suitable when you want to search by the keywords, including the file name. NOTE: To search for files across multiple cloud services, you need to go to www.dell.com/dochub and connect the cloud services with the Dell Document Hub. 1 Tap the Search for Files tile in the Dell Document Hub screen.
Page 374: Browsing And Printing Files
You can browse and print the files saved in the selected cloud services. This method is suitable when you know which cloud service the file you want to print is located in. 1 Tap the Browse for Files tile in the Dell Document Hub screen. The Cloud Services screen is displayed.
Page 375: Searching For The Files In The Selected Cloud Service
You can delete the unnecessary favorite by tapping Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub from any printers of the same model.
Page 376: Searching For The Location Across The Cloud Services
You can delete the unnecessary favorite by tapping Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub from any printers of the same model.
Page 377: Scanning The Document Using Optical Character Recognition (Ocr)
You can delete the unnecessary favorite by tapping Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub from any printers of the same model.
Page 378: Receiving The Scanned File As An E-Mail
You can delete the unnecessary favorite by tapping Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub from any printers of the same model.
Page 379: Receiving The Scanned Image Of The Business Card As An E-Mail
The business card can be scanned and converted to the vCard file, and sent to you as an attached file of an e-mail. 1 Tap the Business Card Reader tile in the Dell Document Hub screen. The Business Card Reader screen is displayed.
Page 380 Dell Document Hub...
Page 381: Printing And Scanning Directly From Sharepoint
NOTE: This feature is available on the Dell™ Smart Multifunction Printer | S2815dn only. NOTE: Only the PDF and the JPEG files can be browsed, printed, and saved with this feature.
Page 382: Editing The Server Url List
Editing the Server URL List In the Configuration screen, you can edit the server URL list. Tap the desired server URL, and tap Remove or Edit. ® Signing In to the SharePoint Server 1 Log in to the printer as a registered user using the local authentication. 2 Tap the SharePoint tile in the Home screen.
Page 383: Browsing And Printing Files
Browsing and Printing Files ® You can browse and print the files saved in the selected SharePoint server. 1 Tap the Print tile in the SharePoint screen. The Print from SharePoint screen is displayed. 2 Select the file you want to print by performing either of the following: •...
Page 384 When you want to save the scanned data to this folder, tap Next and proceed to step 3. 2 Select the folder you want to save the scanned data to by performing either of the following: • Tap the folder you want to save the scanned data to, and then tap Next. NOTE: If the desired folder is not displayed, swipe the screen.
Page 385: Know Your Printer
Know Your Printer 24 Understanding Your Printer Software ........387 25 User Authentication..............405 26 Tile Customization ..............409 27 Using the Server Address Book and Server Phone Book ... 411 28 Using Digital Certificates ............415 29 Understanding Printer Messages .......... 425 30 Specifications................
Page 387: Understanding Your Printer Software
The following shows the compatibility between the software programs/utility tools and operating systems. ® Item Windows OS X Linux  Dell Printer Hub / Dell Printer Management Tool – –   Printer Status Window – ...
Page 388: Printer Status Window (For Os X And Linux)
NOTE: Connecting to cloud and accessing scan features are available on the Dell Printer Hub only. You can also use the Dell Printer Hub or Dell Printer Management Tool to order consumables online or by phone from Dell. ®...
Page 389: Status Monitor Widget (For Os X)
Macintosh and the printer. Status Monitor Widget Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving Alerts Alerts you to problems, such as paper jams or low toner •...
Page 390: Installing The Status Monitor Widget
Installing the Status Monitor Widget 1 Double-click the Dell H815dw Installer icon or Dell S2815dn Installer icon in the Finder window. 2 Follow the on-screen instructions. When the Install Succeeded screen appears, the installation is complete. NOTE: Entering the administrative login name and password are required during the installation process.
Page 391 Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in Preferences. Also, the printer status is refreshed when Dashboard is launched or Preferences is closed. NOTE: If the Status Monitor Widget receives no response from the printer, the message Cannot get printer information is displayed.
Page 392: Order Window
The Order window appears when low toner is detected. Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies. • URL list Displays a list of available URLs where you can order Dell printer supplies.
Page 393: Preferences
Preferences To open Preferences: 1 Click the info (i) button in the Printer Status window. Preferences appears. NOTE: The info (i) button appears on the lower-right corner of the window when the cursor is over the Printer Status window. The info (i) button is a standard used across all widgets. Printer Displays a list of available printer names in the pull down menu.
Page 394: Status Monitor Console (For Linux)
Linux and the printer. Status Monitor Console Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Linux. • Receiving Alerts Alerts you to problems, such as paper jams or low toner.
Page 395: Starting The Status Monitor Console
Click this button to open the Settings window. Details button Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer Configuration Web Tool. For details on the Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool."...
Page 396: Printer Status Window
Order Online • Order Supplies Online button Click this button to access the web site for ordering Dell printer supplies. This button appears when the amount of toner becomes less than 30%. Refresh button Click this button to update the status of the printer.
Page 397: Dell Supplies Management System Window
Click this button to open the procurement and support web site. • Select Reorder URL Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Order Supplies Online button is clicked. •...
Page 398: Service Tag Window
Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag."...
Page 399: To Start The Tool Box
Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window. ® ®...
Page 400: Adding And Editing Entries To The Address Books Using The Address Book Editor
Adding and Editing Entries to the Address Books Using the Address Book Editor NOTE: You can add and edit the entries to the Address Books also from the operator panel of the printer or using the Dell Printer Configuration Web Tool.
Page 401 Address Book Panel There are two address books you can manage in the Address Book Editor: Device Address Book for Fax, E-mail, and Server and PC Fax Address Book for Direct Fax. ® ® For Microsoft Windows For Apple Macintosh: Device Address Book •...
Page 402: Scanbutton Manager (For Os X)
• Server Links to the printer’s Address Book for Scan to Network Folder feature. You can register up to 32 server information. • PC Fax Address Book You can manage the PC Fax Address Book for using Direct Fax feature on your computer. You can register up to 500 fax numbers and 500 groups with 30 fax numbers.
Page 403: Preparing To Use The App Manager
If the printer you are looking for does not appear in the list or cannot be accessed from the App Manager, check that the On check box for Port9100 and SNMP is selected in the Port Settings of Print Server Settings tab in the Dell Printer Configuration Web Tool.
Page 404 Understanding Your Printer Software...
Page 405: User Authentication
MIFARE Standard (Classic) 4K • NOTE: The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned. Creating and Editing the User Accounts To use user authentication, you must first create a user account.
Page 406: Editing The User Account
• You can create a new account without setting the account password. NFC ID is available only on the Dell Cloud Multifunction Printer | H815dw. • When the NFC Authentication is disabled, NFC ID is not displayed.
Page 407: Logging In Using The Nfc Authentication Card
Windows Server 2012 R2 Specifying the User Authentication Method Use the operator panel menu or the Dell Printer Configuration Web Tool. For details about how to specify the user authentication method, see "Desktop Login" or "Desktop Authentication." Preparations for Remote Authentication To use the remote authentication method, the printer needs to be configured so that the printer can access to the LDAP or Kerberos server, and the users need to be registered to the Server Address Book.
Page 408: Logging In For Local Authentication
[user name]@[domain1].[domain2] The [domain2] in the method 3 can be specified in the Dell Printer Configuration Web Tool, using the “Use Added Text String” feature. In the Login Name text box on the Sign In screen, enter only the [user name]@[domain1].
Page 409: Tile Customization
NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Adding a New Tile You can select and add the tile from the pre-defined tiles, or you can create a new customized tile which includes specific settings for copy, fax, scan or print.
Page 410 1 Tap the Copy tile in your Home screen. The Copy Settings screen is displayed. 2 Tap the setting tiles to change the copy options as needed. For more information, see "Setting Copy Options." 3 After setting all the necessary copy options, tap The Save Settings screen is displayed.
Page 411: Using The Server Address Book And Server Phone Book
To configure the settings of the external LDAP server, consult your system administrator. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Preparing the Printer to Access the External LDAP Server Set the following items using the Dell Printer Configuration Web Tool.
Page 412: Setting Ldap Server
Setting LDAP Server NOTE: When SSL/TLS communication is required to access the LDAP server, enter a check in the Enable check box for LDAP- SSL/TLS Communication in SSL/TLS under the Security tab. For more information, see "SSL/TLS." 1 Select Print Server Settings, click the Security tab, and then select LDAP Server. 2 In the IP Address/Host Name &...
Page 413: Setting Ldap User Mapping
In the Password text box, enter the login password using 1 to 127 alphanumeric characters. If the password is left blank (NULL), you cannot log in to a server. In the Re-enter Password text box, enter the login password again to confirm it. In Search Time-Out, select Wait LDAP Server Limit to follow the time specified by the LDAP server.
Page 414: Sending A Fax Using The Fax Server Phone Book
The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer | S2815dn. 7 Tap Send to begin scanning the document and sending an e-mail with the scanned file.
Page 415: Using Digital Certificates
Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. The printer supports the following formats as the digital certificates. • PKCS#12 HTTPS, IPsec (PKI), Wi-Fi (WPA-Enterprise) •...
Page 416: Creating And Downloading A Certificate Signing Request (Csr)
Setting HTTPS Communication Before managing certificates, set HTTPS communication with a self-signed certificate. When Using the Dell™ Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 417: Setting A Digital Certificate
9 Select the certificate to associate. At this time, confirm that Validity of the certificate selected is set to Valid. 10 Click Certificate Details to display the Certificate Details page. 11 Confirm the content, and click Use This Certificate at the upper-right corner. * Dell Cloud Multifunction Printer | H815dw only Using Digital Certificates...
Page 418: Confirming The Settings Of A Digital Certificate
NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
Page 419: Exporting A Digital Certificate
"Setting LDAP-SSL/TLS Communication" • "Setting for Wireless LAN WPA-Enterprise (EAP-TLS)" NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only. • "Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP)" NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Page 420: Setting The Ssl/Tls-Use Server Certificate (Http/Ipp)
6 After restarting the printer, LDAP-SSL/TLS Communication is enabled. Setting for Wireless LAN WPA-Enterprise (EAP-TLS) NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only. NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates."...
Page 421 4 Import the certificate to be used with Wireless LAN (client or client certificate). For details, see "Importing a Digital Certificate." 5 Set the digital certificate for wireless LAN (client or client certificate). Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
Page 422: Setting For Wireless Lan Wpa-Enterprise (Peapv0-Ms-Chapv2 Eap-Ttls Pap, Eap-Ttls Chap)
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only. NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates."...
Page 423 Select WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise from the Encryption list of Security Settings. NOTE: WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise becomes available only when the following steps are set correctly. Importing a Digital Certificate • Setting a Digital Certificate • • Confirming the Settings of a Digital Certificate Set EAP-Identity, Login Name, and Password of WPA-Enterprise.
Page 424 Using Digital Certificates...
Page 425: Understanding Printer Messages
Understanding Printer Messages The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you can do to clear error messages.
Page 426 IPsec certificate error. (Certificate error of the printer.) The certificate of the printer is invalid. Contact your system administrator. Reset the certificate from other connectable clients with Dell™ Printer Configuration Web Tool. If no device can be connected, disconnect Ethernet cable, turn off the IPsec, and then reset the certificate with Dell Printer Configuration Web Tool.
Page 427 Status-Code What you can do 016-758 The function cannot be used. Contact your system administrator. 016-759 Printable page limit is exceeded. Contact your system administrator. 016-764 An error occurs when the printer connected to the SMTP server. Tap , or wait for 60 seconds for the Close printer to recover.
Page 428 Status-Code What you can do 031-524 Exceeded the SMB server user account limit. Tap Close , or wait for 60 seconds for the printer to recover. Check the number of users who use the server at the same time is not exceeding the upper limit. 031-525 SMB destination client permission error.
Page 429 Status-Code What you can do 031-541 Invalid user name specified for SMB server. Tap Close , or wait for 60 seconds for the printer to recover. Check if login name (user name) is correct. 031-542 TCP/IP not initialized. Tap Close , or wait for 60 seconds for the printer to recover.
Page 430 Status-Code What you can do 031-584 Unable to create a scan folder on the FTP server. Tap Close , or wait for 60 seconds for the printer to recover. Check if the folder name you specified can be created in storage location. Check if the folder that has the same name as the one you specified already exists.
Page 431 Status-Code What you can do 034-791 Close , or wait for 60 seconds for the printer to recover. Check if the telephone line cord is connected properly. If the line connection is correct, check the following: • If Tone/Pulse setting is correct. For more information about Tone/Pulse setting, see "Tone / Pulse."...
Page 432: Error Messages
142-700 Do not start another print job until the warning message disappears. 193-700 When the genuine toner cartridge is installed, change the Non-Dell Toner setting to disable using the Dell Printer Configuration Web Tool or the Tool Box. Error Messages...
Page 433 Change the server settings and The printer cannot search for destinations confirm the server connection. within the specified time. Out on the Dell Printer Configuration Web Tool. (See "Authentication System" and "LDAP Server.") Check that the printer and the server are properly connected with an Ethernet cable.
Page 434 Understanding Printer Messages...
Page 435: Specifications
Specifications NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Operating System Compatibility Your Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn are compatible ®...
Page 436: Mib Compatibility
This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn comply with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
Page 437: Cables
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols Ethernet 10Base-T/100Base-TX/ 1000Base-T USB 2.0 Phone connector Wall jack connector Print Specifications Item Description Print resolution 600 dpi x 600 dpi Print speed Simplex: 38 ppm (A4), 40 ppm (Letter) Duplex: 22 ppm (A4), 24 ppm (Letter) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.5"...
Page 438: Copy Specifications
Copy Specifications Item Description Copy resolution Optical: 600 dpi x 600 dpi Copy speed 38 cpm (A4)/40 cpm (Letter) or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Simplex: 22 cpm (A4)/24 cpm (Letter) or more Duplex: 7 cpm (A4/Letter) or more (When using the Duplex Automatic Document Feeder (DADF) to make sequential copies of multiple documents.)
Page 439: Facsimile Specifications
Photo: R8 x 7.7 1/mm User memory 4 MB Halftone 256 levels Wireless Connection Specifications NOTE: The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only. Item Description Connectivity technology Wireless Compliant standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz...
Page 440 Specifications...
Page 441: Maintaining Your Printer
Maintaining Your Printer 31 Maintaining Your Printer ............443 32 Clearing Jams................469...
Page 443: Maintaining Your Printer
You need to complete certain tasks to maintain optimum print quality. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner level.
Page 444: For Linux
Call the number that appears on the top-left corner of the window, or click Contact Us. To ensure that you get the best service, have your Dell printer's Service Tag ready. See "Express Service Code and Service Tag." For OS X You can order consumables from the Status Monitor Widget.
Page 445: Replacing The Toner Cartridge
Dell toner cartridge is available only through Dell. You can order cartridge online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridge for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Page 446: Installing A Toner Cartridge
3 Grasp the handle on the toner cartridge, and then pull it out. WARNING: Do not shake the toner cartridge. This may cause toner spills. Installing a Toner Cartridge 1 Unpack a new toner cartridge. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
Page 447 4 Grasp the toner cartridge lock lever, and then pull it down until it stops. 5 Close the front cover, and put back the operator panel to the original position. Maintaining Your Printer...
Page 448: Replacing The Drum Cartridge
Replacing the Drum Cartridge WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information CAUTION: Protect the drum cartridge against bright light. If the front side cover remains open for more than 3 minutes, print quality may deteriorate.
Page 449: Installing A Drum Cartridge
Installing a Drum Cartridge 1 Unpack a new drum cartridge. CAUTION: The protective cover of the drum comes off while inserting the drum cartridge into the cartridge slot. You do not need to remove it in advance. 2 Hold both sides of the drum cartridge with your hands, insert the drum cartridge into the cartridge slot, and then push it in halfway.
Page 450 5 Grasp the handle on the toner cartridge, and then pull it out of the old drum cartridge. WARNING: Do not shake the toner cartridge. This may cause toner spills. WARNING: Keep the removed toner cartridge on a level surface. 6 Install the removed toner cartridge to the new drum cartridge in the printer.
Page 451 8 Close the front cover, and put back the operator panel to the original position. Maintaining Your Printer...
Page 452: Replacing The Fusing Unit, The Transfer Unit, And The Retard Roller
Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller You need to replace all three parts (the fusing unit, transfer unit, and retard roller) at a time. Both the transfer unit and the retard roller for replacement come with a new fusing unit. WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the...
Page 453: Installing A Fusing Unit
Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Remove the packing material from the fusing unit. 3 Insert the fusing unit into the printer until it clicks into place. NOTE: Hold both sides of the fusing unit with your hands. NOTE: Make sure that the fusing unit is firmly set in the slots and cannot be moved easily.
Page 454: Removing The Transfer Unit
Removing the Transfer Unit 1 Push the tabs on both sides of the transfer unit inward, and then lift it out of the printer. Installing a Transfer Unit 1 Unpack a new transfer unit. 2 Hold the transfer unit by both its ends. 3 Put the receptacles (white) on both ends of the transfer unit to the short bars near the arrow marks of the duplexer.
Page 455: Removing The Retard Roller In Tray1
4 Make sure that the arrow marks on the transfer unit and the printer face each other, and then press the two tabs on transfer unit inward to lock. 5 Close the rear cover. Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm.
Page 456: Installing A Retard Roller In Tray1
2 Hold tray1 with both hands, and remove it from the printer. NOTE: Be sure to remove all the paper from tray1 before removing the retard roller. 3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand. 4 Slide the retard roller to the left to remove it from tray1.
Page 457 2 Hold the both ends of the new retard roller, and attach it by sliding the two axles of the retard roller into the holes on tray1. NOTE: Be careful not to touch the rubber rollers. 3 While pressing the lock lever on tray1 slightly to the right, press down the retard roller until it clicks, and then release the lock lever.
Page 458: Cleaning The Scanner
Cleaning the Scanner Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover.
Page 459: Cleaning The Dadf Feed Roller
Cleaning the DADF Feed Roller Keeping the DADF feed roller clean helps ensure the best possible copies. It is recommended to clean the DADF feed roller at regular intervals. 1 Open the DADF cover. 2 Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled.
Page 460 2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm. Maintaining Your Printer...
Page 461 5 Hold tray1 with both hands, and remove it from the printer. 6 Wipe the feed roller inside the printer with a cloth moistened with water. MPF Feed Roller Tray1 Feed Roller 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray.
Page 462: Moving The Printer
8 Insert the MPF into the printer, push until it stops, and close the cover. Moving the Printer This section describes how to move the printer. WARNING: Two people are required to move the printer. WARNING: To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer.
Page 463 3 Remove any paper in the output tray and retract the output tray extension. 4 Lift the printer and move it gently. NOTE: If you move the printer over a long distance, remove the toner cartridge from the printer to prevent toner from spilling, and pack the printer inside a box.
Page 464: Removing The Optional 550-Sheet Feeder
Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer. 2 Gently pull open the MPF cover.
Page 465 5 Hold tray1 with both hands, and remove it from the printer. 6 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object. Maintaining Your Printer...
Page 466 7 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer. 8 Insert tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Maintaining Your Printer...
Page 467 9 Insert the MPF into the printer, push until it stops, and close the MPF. 10 Re-connect all cables into the rear of the printer and turn on the printer. Maintaining Your Printer...
Page 468 Maintaining Your Printer...
Page 469: Clearing Jams
NOTE: Before buying large quantities of any print media, it is recommended to try a sample first. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Avoiding Jams •...
Page 470: Identifying The Location Of Paper Jams
Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Duplex Automatic Document Feeder (DADF) Fusing Unit Regi Roll Duplexer...
Page 471: Clearing Paper Jams From The Dadf
Clearing Paper Jams From the DADF When a document jams while it passes through the DADF, remove the jam according to the following procedure. NOTE: To prevent document jams, use the document glass for thick, thin, or mixed documents. If status code: 005-112, 005-121, or 005-900 appears: 1 Remove the remaining documents from the DADF.
Page 472 Remove the DADF feed roller assembly and remove the document by gently pulling it straight up. Insert the DADF feed roller assembly and press down the release lever. If the document is jammed in the paper exit area: Remove the jammed document from the document output tray. Clearing Jams...
Page 473: If Status Code: 005-110 Appears
Close the DADF cover, and then load the documents back into the DADF. NOTE: Ensure that you adjust the document guides before printing a Legal-size document. 2 If you cannot see the jammed document or the jammed document do not move when you pulled, open the document cover.
Page 474 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. Clearing Jams...
Page 475 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper. 7 Insert tray1 into the printer, and push until it stops. Clearing Jams...
Page 476 8 Insert the MPF into the printer. 9 Close the rear cover. Clearing Jams...
Page 477: Clearing Paper Jams From Tray1
Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Gently pull open the MPF cover. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 out of the printer about 200 mm.
Page 478 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper. Clearing Jams...
Page 479 7 Insert tray1 into the printer, and push until it stops. 8 Insert the MPF into the printer, push until it stops, and close the MPF. 9 Close the rear cover. 10 Tap Start. Clearing Jams...
Page 480: Clearing Paper Jams From The Fusing Unit
Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. If status code: 050-130 appears: 1 Pull the rear cover handle to open the rear cover. 2 Lift the levers on both sides of the fusing unit.
Page 481 4 If the document is jammed above the fusing unit, raise the tab of the inner part, and turn it to open. 5 Remove the jammed document from above the fusing unit. 6 Replace the inner part. Clearing Jams...
Page 482 7 Press down the levers on both sides of the fusing unit. 8 Close the rear cover. Clearing Jams...
Page 483: Clearing Paper Jams From The Duplexer
Clearing Paper Jams From the Duplexer CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. CAUTION: Protect the drum of the drum cartridge against bright light.
Page 484: Clearing Paper Jams From The Regi Roll
Clearing Paper Jams From the Regi Roll CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. CAUTION: Protect the drum of the drum cartridge against bright light.
Page 485 3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the rear cover handle to open the rear cover. Clearing Jams...
Page 486 6 Remove the jammed paper from the regi roll. 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 8 Insert the MPF into the printer, push until it stops, and close the MPF.
Page 487: If Status Code: 050-132 Appears
9 Close the rear cover. If status code: 050-132 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. Clearing Jams...
Page 488 3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm. Clearing Jams...
Page 489 6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 7 Pull the rear cover handle to open the rear cover. 8 Remove the jammed paper. Clearing Jams...
Page 490 9 Insert the optional 550-sheet feeder into the printer, and push until it stops. 10 Insert tray1 into the printer, and push until it stops. 11 Insert the MPF into the printer, push until it stops, and close the MPF. Clearing Jams...
Page 491: Clearing Paper Jams From The Optional 550-Sheet Feeder
12 Close the rear cover. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Pull the optional 550-sheet feeder out of the printer about 200 mm. Clearing Jams...
Page 492 2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 3 Pull the rear cover handle to open the rear cover. 4 Remove the jammed paper. Clearing Jams...
Page 493 5 Insert the optional 550-sheet feeder into the printer, and push until it stops. 6 Close the rear cover. Clearing Jams...
Page 494: Clearing Paper Jams From The Trays
Clearing Paper Jams From the Trays If status code 050-134 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm. Clearing Jams...
Page 495 4 Hold tray1 with both hands, and remove it from the printer. 5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 7 Insert the MPF into the printer, push until it stops, and close the MPF.
Page 496: If Status Code 050-133 Appears
If status code 050-133 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm. Clearing Jams...
Page 497 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm. 6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. Clearing Jams...
Page 498 7 Remove the jammed paper. 8 Insert the optional 550-sheet feeder into the printer, and push until it stops. 9 Insert tray1 into the printer, and push until it stops. 10 Insert the MPF into the printer, push until it stops, and close the MPF. 11 Tap OK on the touch panel.
Page 499: Troubleshooting
Troubleshooting 33 Troubleshooting Guide ............. 501...
Page 501: Troubleshooting Guide
Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on.
Page 502: Print Quality Problems
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool." NOTE: In some of the following procedures you may need to use the Tool Box, which can be opened from the Dell Printer Hub or ® ®...
Page 503: The Output Is Too Light
Check the toner level on the Dell Printer Configuration Web Tool. Replace the toner cartridge as necessary. Does this solve your problem? If you are using a non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 3.
Page 504 Report/List Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, click Reports on the Printer Setting Reports tab. Click Demo Page.
Page 505: Toner Smears Or Print Comes Off
Replace the fusing unit, the transfer unit, and the retard roller. The task is complete. Contact Dell. Replace the fusing unit, the transfer unit, and the retard roller. See "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."...
Page 506: Random Spots/Blurred Images
Go to action 3. Drum Cartridge." Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, press the (Information) button and tap...
Page 507 Check the toner level on the Dell Printer Configuration Web Tool. Replace the toner cartridge as necessary. Does this solve your problem? If you are using a non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 5.
Page 508: Streaks Appear On The Output
Check the toner level on the Dell Printer Configuration Web Tool. Replace the toner cartridge as necessary. Does this solve your problem? If you are using a non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 3.
Page 509: Pitched Dots
Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. corresponding to the Start the Tool Box from the Dell Printer Hub or Dell Printer location of the Management Tool, and click Chart Print on the Diagnosis tab. problem: Click Pitch Configuration Chart.
Page 510: Vertical Blanks
The demo page is printed. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, press the (Information) button and tap...
Page 511: Mottle
Transfer Unit Increase the voltage. See "Adjust Transfer Unit." Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, press the (Information) button and tap...
Page 512: Ghosting
Ghosting Action Identify the type of ghosting. Proceed to the action Contact Dell. corresponding to the Positive ghost Negative ghost type of ghosting. Positive ghost - 2a Negative ghost - 2c Is the type of the problem identified? Specify Decrease Ghosting to On.
Page 513: Light-Induced Fatigue
The task is complete. Contact Dell Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Chart Print on the Diagnosis tab.
Page 514: Bead-Carry-Out (Bco)
Enable the Non-Dell Toner option. The task is complete. Go to action 2b. Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Service Tools on the Printer Maintenance tab. Ensure that the On check box under Non-Dell Toner is selected.
Page 515: Jagged Characters
Action Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." Click Reports on the Printer Setting Reports tab. Click Demo Page. The demo page is printed. Does this solve your problem?
Page 516: Banding
Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. corresponding to the Start the Tool Box from the Dell Printer Hub or Dell Printer location of the Management Tool, and click Chart Print on the Diagnosis tab. problem: Click Pitch Configuration Chart.
Page 517: Wrinkled/Stained Paper
Go to action 6. Does this solve your problem? Replace the print media with the freshly unpackaged, undamaged one. The task is complete. Contact Dell. Does this solve your problem? Damage on the leading edge of paper Action Adjust the paper guides properly.
Page 518: Jam/Alignment Problems
NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
Page 519: Images Are Skewed
Go to action 3. Does this solve your problem? Replace the print media with the freshly unpackaged, undamaged one. The task is complete. Contact Dell. Does this solve your problem? Tray1/Optional 550-Sheet Feeder Misfeed Jam Action Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Page 520: Mpf Misfeed Jam
The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Does this solve your problem? MPF Misfeed Jam Action Ensure that the MPF is properly inserted. The task is complete.
Page 521: Regi Jam (Exit Sensor On Jam)
Replace the fusing unit, the transfer unit, and the retard roller. The task is complete. Contact Dell. Replace the fusing unit, the transfer unit, and the retard roller. See "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."...
Page 522: Mpf Multi-Feed Jam
Does this solve your problem? Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete. Contact Dell. multi-feed occurred with a cloth moistened with water. Does this solve your problem? MPF Multi-feed Jam Action Ensure the media type you are using.
Page 523: Copy Problems
Copy Problems Problem Action The copy is misaligned or skewed. Before loading the document(s) on the DADF, straighten the edges of the stack of the document(s). Load the document(s) correctly, and align the document guides to the document(s). A document loaded in the DADF cannot be Ensure that the DADF cover is firmly closed.
Page 524 Problem Action The incoming fax has blank spaces or is Check your printer by making a copy. received in poor quality. The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the Toner Cartridge." A noisy phone line can cause line errors. Set the fax modem speed to a slower speed.
Page 525: Scanning Problems
Scanning Problems Problem Action The scanner does not work. Ensure that you place the document to be scanned facing down from the document glass, or facing up in the DADF. There may not be enough available memory to hold the document you want to scan.
Page 526 Check that the USB or Ethernet cable is connected properly. • "Scanning has failed." Check if the following settings have been set correctly on the Dell Printer The printer does not properly transfer scan data to a specified destination via the Scan Configuration Web Tool.
Page 527: Digital Certificate Problems
Problem Action Cannot scan using TWAIN or Windows Install the Desktop Experience feature on the computer. Image Acquisition (WIA) on a Windows To install Desktop Experience: ® ® Server 2012 or Windows Server 2012 R2 Click Server Manager from the Start screen. computer.
Page 528: Problems With Installed Optional Accessory
Symptom Cause Action A certificate cannot be set with The validity period is invalid. The validity period of the certificate is invalid. "Certificate Details". Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired.
Page 529: Scanner Driver/Printer Utility Problems
85% or more. Adjust the humidity or relocate the printer to an appropriate environment. A problem has occurred when using the Dell Visit www.dell.com/dochub for information about the Dell Document Hub. Document Hub. Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message that appears.
Page 530 Troubleshooting Guide...
Page 531: Appendix
Appendix Appendix..................533...
Page 533: Dell™ Technical Support Policy
Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 534 New Zealand PTC200 Warnings General warning "The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Page 535 USA/Canada Wi-Fi Warnings Class B: FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 536 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Dell est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Dell de façon à minimiser les contacts humains lors du fonctionnement normal.
Page 537 Avis : • Le présent matériel est conforme aux spécifications techniques d'Industrie Canada applicables au matériel terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro d'enregistrement, signifie que l'enregistrement s'est effectué conformément à une déclaration de conformité et indique que les spécifications techniques d'Industrie Canada ont été...

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S2815dn

Dell H815DW User Manual

Table of Contents

Before Beginning

Setting up the Printer (Printer Setup)

Using Your Printer

Print Media Guidelines

Printing, Copying, Scanning, Faxing, and Dell Document Hub

Quick Links

Chapters

Troubleshooting

Related Manuals for Dell H815DW

Summary of Contents for Dell H815DW