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Dell PowerEdge M830 Owner's Manual

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Dell PowerEdge M830
Owner's Manual
Regulatory Model: FHB
Regulatory Type: FHB008
Table of Contents
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Summary of Contents for Dell PowerEdge M830

  • Page 1 Dell PowerEdge M830 Owner's Manual Regulatory Model: FHB Regulatory Type: FHB008...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About your Dell PowerEdge M830..............8 ..............8 Front panel features and indicators—PowerEdge M830 ..................9 Using USB diskette or USB DVD/CD drives ..................... 10 Hard-drive/SSD indicator patterns ...................... 11 iDRAC Direct LED indicator codes ........................12 Documentation matrix ........................13...
  • Page 4 .......................... 34 iDRAC Settings utility ....................35 Entering the iDRAC Settings utility 4 Installing and removing blade components..........36 ............... 36 Customer and field replaceable units—PowerEdge M830 ..........................37 Safety instructions ...........................37 Recommended tools ....................37 Before working inside your system ......................37...
  • Page 5 ........................61 Replacing an SD card ..........................62 Internal USB key ......................64 Removing the IDSDM card ......................65 Installing the IDSDM card ..........................66 rSPI card (optional) ........................ 66 Removing the rSPI card ........................67 Installing the rSPI card ............................. 68 SD vFlash card .......................
  • Page 6 Diagnostic messages ..........................121 Alert messages 6 Using system diagnostics................122 ........................122 Dell Online Diagnostics ....................122 Dell Embedded System Diagnostics ..............122 When to use the Embedded System Diagnostics ................123 Running the Embedded System Diagnostics ......................123 System diagnostic controls 7 Jumpers and connectors................
  • Page 7 8 Technical specifications—PowerEdge M830..........128 9 Getting help....................... 133 ..........................133 Contacting Dell ........................133 Quick Resource Locator...

  • Page 8: About Your Dell Poweredge M830

    About your Dell PowerEdge M830 The Dell PowerEdge M830 is a full-height blade that is configured for the PowerEdge M1000e enclosure. It supports up to four processors based on the Intel Xeon E5-4600 v3 family, up to 48 DIMMs, up to four hard drives/SSDs and twelve SSDs.

  • Page 9: Using Usb Diskette Or Usb Dvd/Cd Drives

    The USB management port can function USB port as a regular USB port or provide access to the iDRAC features. For more information, see the iDRAC User’s Guide at dell.com/ esmmanuals. Management indicator The management indicator lights when the iDRAC controls the USB1 port for management functions.

  • Page 10: Hard-Drive/Ssd Indicator Patterns

    Hard-drive/SSD indicator patterns The hard-drive/SSD (Solid State Drives) indicators display different patterns as drive events occur in the system. NOTE: The blade must have a hard-drive/SSD or a hard-drive blank installed in each drive bay. Figure 3. Hard-drive/SSD indicators drive activity indicator (green) drive status indicator (green and amber) NOTE: If the drive is in Advanced Host Controller Interface (AHCI) mode, the status LED (on the right side) does not function and remains off.

  • Page 11: Idrac Direct Led Indicator Codes

    Drive-Status Indicator Pattern Condition Rebuild aborted Blinks green three seconds, amber three seconds, and off six seconds iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not light up for the USB mode. Figure 4. iDRAC Direct LED indicator iDRAC Direct status indicator The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

  • Page 12: Documentation Matrix

    Getting Started With Your System specifications Install the operating system Operating system documentation at dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed...

  • Page 13: Quick Resource Locator

    Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

  • Page 14: Performing Initial System Configuration

    • The enclosure Chassis Management Controller (CMC), after the blade iDRAC is configured on the CMC. For more information, see the CMC User’s Guide at dell.com/esmmanuals. Setting up and configuring the iDRAC IP address You can set up the iDRAC IP address using one of the following interfaces: •...

  • Page 15: Logging In To Idrac

    For more information on setting up and configuring iDRAC, see the iDRAC User’s Guide at dell.com/ esmmanuals. Logging in to iDRAC You can log in to iDRAC as an iDRAC user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user.
  • Page 16 NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or select Choose from a list of all Dell products to select your product from the Product Selection page. Click Get drivers and downloads.

  • Page 17: Pre-Operating System Management Applications

    Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Description Moves to the previous screen.

  • Page 18: Entering System Setup

    The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. Device Settings Enables you to configure device settings.

  • Page 19: System Information Screen

    Menu Item Description Integrated Devices Displays options to enable or disable integrated device controllers and ports and specify related features and options. Serial Communication Displays options to enable or disable the serial ports and specify related features and options. System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on.

  • Page 20: Processor Settings Screen

    Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.

  • Page 21: Sata Settings Screen

    X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Turbo NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. Controls the turbo engagement. Enable this option only when System Profile is set to Performance.
  • Page 22 Menu Item Description Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST.
  • Page 23 Menu Item Description Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device.

  • Page 24: Boot Settings Screen

    Menu Item Description Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

  • Page 25: Integrated Devices Screen

    Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 Allows you to control the configuration of the PXE device. to 4) Integrated Devices screen Integrated Devices screen allows you to view and configure the settings of all integrated devices...

  • Page 26: Serial Communication Screen

    Menu Item Description Memory Mapped I/O above Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled. Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot Disablement feature controls the configuration of PCIe cards installed in the specified slot.

  • Page 27: System Profile Settings Screen

    You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.

  • Page 28: System Security Settings Screen

    Menu Item Description Energy Efficient Policy Enables you to select the Energy Efficient Policy. The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings. Number of Turbo Boot NOTE: If there are two processors installed in the system, you see an Enabled Cores for Processor entry for Number of Turbo Boost Enabled Cores for Processor 2.
  • Page 29 Menu Item Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.

  • Page 30: Miscellaneous Settings Screen

    Miscellaneous Settings screen You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system date and time. To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS → Miscellaneous Settings.

  • Page 31: About Boot Manager

    Diagnostics and UEFI shell. About Dell Lifecycle Controller Dell Lifecycle Controller allows you to perform tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/esmmanuals.

  • Page 32: Choosing The System Boot Mode

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport. Assigning a system or setup password Prerequisites NOTE: The password jumper enables or disables the System Password and Setup Password features.

  • Page 33: Using Your System Password To Secure Your System

    • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to re-enter the system password. Re-enter the system password and click OK. Select Setup Password, enter your system password and press Enter or Tab.

  • Page 34: Operating With A Setup Password Enabled

    NIC • Enable or disable IPMI over LAN • Enable a LAN Platform Event Trap (PET) destination • Attach or detach the Virtual Media devices For more information on using iDRAC, see the iDRAC User's Guide, at dell.com/esmmanuals.

  • Page 35: Entering The Idrac Settings Utility

    Entering the iDRAC Settings utility Turn on or restart the managed system. Press during Power-on Self-test (POST). In the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings page is displayed.

  • Page 36: Installing And Removing Blade Components

    2.5 inch (x2) SATA plus 2.5 inch (x2) PCIe backplane • 1.8 inch (x12) SAS SSD backplane The following components are Field Replaceable Units (FRUs). NOTE: Removal and installation procedures of the FRUs should be performed only by Dell certified service technicians. • Storage controller card •...

  • Page 37: Safety Instructions

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 38: Removing The Blade

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 39: Installing A Blade

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 40: Removing And Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 41: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 42 Ensure that you read the Safety instructions. Remove the system cover. NOTE: You must remove the system cover to service other components inside the system. Ensure that no tools or parts are left inside the blade. Steps Align the alignment guide on the system cover with the alignment guide on the chassis. Lower the cover onto the chassis.

  • Page 43: Inside The Blade

    Inside the blade Figure 7. Inside the blade mezzanine card connectors for card 1 and card restore Serial Peripheral Interface (rSPI) card mezzanine card connectors for card 3 and Network Daughter Card (NDC) card 4 memory module (42) processor 2 cooling shroud processor 3 hard drive/SSD backplane...

  • Page 44: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 45: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 46: Installing A Processor Blank And Dimm Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 47: System Memory

    Steps Align the standoffs on the processor blank and DIMM blank with the heat sink retention sockets on the processor socket. Lower the processor blank and DIMM blank onto the system until the standoffs on the processor blank and DIMM blank engage with the heat sink retention sockets. Next steps Follow the procedure listed in After working inside your...
  • Page 48 Figure 10. Memory socket locations Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1, A5, and A9 channel 1: memory sockets A2, A6, and A10 channel 2: memory sockets A3, A7, and A11 channel 3: memory sockets A4, A8, and A12 Processor 2 channel 0: memory sockets B1, B5, and B9 channel 1: memory sockets B2, B6, and B10...

  • Page 49: General Memory Module Installation Guidelines

    channel 3: memory sockets B4, B8, and B12 Processor 3 channel 0: memory sockets C1, C5, and C9 channel 1: memory sockets C2, C6, and C10 channel 2: memory sockets C3, C7, and C11 channel 3: memory sockets C4, C8, and C12 Processor 4 channel 0: memory sockets D1, D5, and D9 channel 1: memory sockets D2, D6, and D10...

  • Page 50: Mode-Specific Guidelines

    dual-rank DIMMs in the sockets with white release tabs and single-rank DIMMs in the sockets with black release tabs. • In a dual- or four-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then you must populate socket B1 for processor 2, and so on.

  • Page 51: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Sample Memory Configurations

    NOTE: You must remove a memory module to upgrade a memory module or replace a faulty memory module. Ensure that you read the Safety instructions. Follow the procedure listed in Before working inside your system. If installed, remove the memory module or the memory-module blank. WARNING: The memory modules are hot to touch for some time after the system has been powered down.
  • Page 54 Table 2. Memory configurations – two processors System capacity DIMM size (in Number of Organization and DIMM slot population (in GB) DIMMs speed 1R x8, 2133 MT/s A1, A2, A3, A4, B1, B2, B3, 1R x8, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8 2R x8, 2133 MT/s...
  • Page 55 System capacity DIMM size (in Number of Organization and DIMM slot population (in GB) DIMMs speed 2R x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7,...

  • Page 56: I/O Module Mezzanine Cards

    I/O module(s). For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure Owner's Manual at dell.com/support/home. Mezzanine card installation guidelines The blade supports up to four mezzanine cards: •...

  • Page 57: Removing A Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 58: Installing A Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Mezzanine Card Support Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Installing The Mezzanine Card Support Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Idsdm Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Internal Usb Key

    Figure 14. Replacing an SD card IDSDM card SD card upper card slot (SD 2) lower card slot (SD 1) Next steps Follow the procedure listed in After working inside your system. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are enabled.
  • Page 63 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Removing The Idsdm Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Installing The Idsdm Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Rspi Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Installing The Rspi Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Sd Vflash Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70 Ensure that you read the Safety instructions. Follow the procedure listed in Before working inside your system. Keep the #2 Phillips screwdriver ready. Remove the mezzanine card. Steps Remove the two screws that secure the Network Daughter Card (NDC) to the system board. CAUTION: To prevent damage to the NDC, hold the card only by its edges.

  • Page 71: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Removing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 74 Ensure that you read the Safety instructions. Follow the procedure listed in Before working inside your system. Remove the cooling shroud. Remove the heat sink. If installed, remove the processor/DIMM blank. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield. CAUTION: The processor is held in its socket under strong pressure.
  • Page 75 Figure 22. Removing and installing a processor socket-release lever 1 pin-1 corner of the processor processor slot (4) processor shield socket-release lever 2 processor socket tab (4) Next steps Replace the processor. Install the heat sink. Related Links Removing the cooling shroud Removing a heat sink Installing a processor Installing a heat sink...

  • Page 76: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 78 Figure 23. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw you tightened. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink.

  • Page 79: Hard Drives/Ssds

    Hard drives/SSDs Your system supports up to four 2.5 inch SAS/SATA/PCIe SSDs or SAS /SATA hard drives and twelve 1.8 inch SAS SSDs. The hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays and these drives connect to the system board through the hard-drive/SSD backplane board. NOTE: Mixing of SSD/SAS/SATA hard drives is not supported.

  • Page 80: Hard Drive/Ssd Installation Guidelines

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Installing A Hard Drive/Ssd

    Figure 27. Removing and installing a hard drive/SSD release button hard drive/SSD connector (on backplane) hard drive/SSD hard drive/SSD carrier handle Next steps If you are removing a hard drive/SSD permanently, install the hard drive/SSD blank. If you are installing a new hard drive/SSD, see Installing a hard drive/SSD.

  • Page 82: Removing A Hard Drive/Ssd Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 83: Installing A Hard Drive/Ssd Blank

    Figure 29. Removing and installing a 1.8 inch SSD blank SSD blank release latch Next steps Install the hard drive/SSD. See Installing a hard drive/SSD. Installing a hard drive/SSD blank Prerequisites Ensure that you read the Safety instructions. Remove a hard drive/SSD. See Removing a hard drive/SSD.

  • Page 84: Removing A 2.5 Inch Hard Drive/Ssd From A 2.5 Inch Hard Drive/Ssd Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Installing A 2.5 Inch Hard Drive/Ssd In A 2.5 Inch Hard Drive/Ssd Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Installing A 1.8 Inch Ssd In A 1.8 Inch Ssd Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 87: Hard Drive/Ssd Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing A Hard Drive/Ssd Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Hard Drive/Ssd Backplane

    Ensure that you read the Safety instructions. Keep the #1 Phillips screwdriver ready. Remove the hard drive/SSD cage. NOTE: You must remove the hard drive/SSD cage to replace a faulty hard drive/SSD cage or service other components inside the system. Steps Align the screw holes on the hard drive/SSD cage with the screw holes on the chassis.

  • Page 90: Removing A 2.5 Inch (X4) Sas Hard Drive/Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Remove the hard drive(s)/SSD(s). Steps Press the release latches, lift the backplane until the guide pins on the hard drive/SSD cage disengage from the guides on the hard drive/SSD backplane. Remove the hard drive/SSD cage. See Removing a hard drive/SSD cage.

  • Page 92: Installing A 2.5 Inch (X4) Sas Hard Drive/Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 Follow the procedure listed in Before working inside your system. Keep the #2 Phillips screwdriver ready. CAUTION: To prevent damage to the hard drives/SSDs and the hard drive/SSD backplane, you must remove the hard drives/SSDs from the blade before removing the hard drive/SSD backplane.

  • Page 94: Installing A 2.5 Inch (X4) Sata Hard Drive/Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Removing A 2.5 Inch (X2) Sata Hard Drive/Ssd Plus 2.5 Inch (X2) Pcie Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Figure 35. Removing and installing a 2.5 inch (x2) SATA hard drive/SSD plus 2.5 inch (x2) PCIe SSD backplane hard drive/SSD backplane release latch (2) guide pin (5) connector on the system board (SATA_BP) hard-drive/SSD backplane cable connector on the system board connector (J_PERC) PCIe SSD backplane cable connector...

  • Page 97: Installing A 2.5 Inch (X2) Sata Hard Drive/Ssd Plus 2.5 Inch (X2) Pcie Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Removing A 1.8 Inch (X12) Sas Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 99 Figure 36. Removing and installing a 1.8 inch (x12) SAS SSD backplane SSD backplane release latch (2) guide pin (6) backplane cable (2) backplane cable connector that connects connector on the system board to the connector on the system board (SATA_BP) connector on the expander card (EXP) backplane cable connector that...

  • Page 100: Installing A 1.8 Inch (X12) Sas Ssd Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Nvram Backup Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Storage Controller Card

    Figure 37. Replacing the NVRAM backup battery negative side of battery connector positive side of battery Next steps If applicable, install the memory module. Install the following: hard drive/SSD cage hard drive/SSD backplane hard drive/SSD Follow the procedure listed in After working inside your system.

  • Page 103: Removing The Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Figure 38. Removing and installing the storage controller card retention screw (2) slot on the storage controller card tab on the storage controller card support standoff (2) bracket Next steps Install the storage controller card. Related Links Installing the storage controller card Removing the blade Removing the system cover Removing a hard drive/SSD cage...

  • Page 105: Installing The Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Expander Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 107 Figure 39. Removing and installing an expander card screw (3) expander-card cable connector that connects to the connector on the system board (J_PERC) expander card cable expander card guide pin (2) Next steps Install the expander card. Related Links Installing an expander card Removing the blade Removing the system cover Removing a hard drive/SSD cage...

  • Page 108: Installing An Expander Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 109: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components. Steps Remove the screws on the system board that secure the system board to the chassis.
  • Page 111 Item Icon Description #2 Phillips round screw (6) #2 Phillips hex screw (11) Hex bolt screw-5 mm (3) Hex nut screw-6 mm (3) Figure 41. Removing and installing the system board system board Next steps Install the system board. Related Links Installing the system board...

  • Page 112: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113 After working inside your system. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC8 User's Guide at dell.com/esmmanuals. Ensure that you: Use the Easy Restore feature to restore the Service Tag. For more information, see...

  • Page 114: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 115: Re-Enabling The Tpm For Bitlocker Users

    Figure 42. Installing the TPM TPM connector guide pin on the TPM connector plastic bolt slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM. For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Re-enabling the TPM for TXT users While booting your system, press ...

  • Page 116: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Troubleshooting Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Troubleshooting Usb Devices

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Troubleshooting The Nvram Backup Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Diagnostic Messages

    Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics. Alert messages The systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions.

  • Page 122: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 123: Running The Embedded System Diagnostics

    Steps As the system boots, press . Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

  • Page 124: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: System Board Connectors

    System board connectors Figure 43. System board connectors Table 5. System board connectors Item Connector Description MEZZ1_FAB_C1 mezzanine card connector for the expansion bus MEZZ2_FAB_B1 mezzanine card connector for the expansion bus VFLASH SD vFlash card connector bNDC Network daughter card connector IDSDM/rSPI IDSDM/rSPI card connector MEZZ3_FAB_C2...

  • Page 126: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 127 The existing passwords are not disabled (erased) until the system boots with the password jumper on pins 1 and 2. However, before you assign a new system and/or setup password, you must reinstall the password jumper back to pins 2 and 3. NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the system disables the new password(s) the next time it boots.

  • Page 128: Technical Specifications—Poweredge M830

    Technical specifications—PowerEdge M830 Physical Height 39.52 cm (15.56 inch) Width 5.03 cm (1.98 inch) Depth 54.5 cm (21.45 inch) Weight (maximum) 14.5 kg (31.9 lb) Processor Processor type up to four Intel Xeon E5-4600 v3 product family processors Memory Architecture 2133 MT/s, 1600 MT/s, 1333 MT/s, or 1066 MT/s DDR4 and LV-DDR4 DIMMs Memory module sockets...
  • Page 129 NVRAM backup battery CR 2032 3.0 V lithium coin cell Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct...
  • Page 130 Environmental specifications Maximum temperature gradient (operating and 20°C/h (36°F/h) storage) Relative humidity Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point. Maximum vibration Operating 0.26 G...
  • Page 131 Environmental specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence NOTE: Applies to data center environments limit. only. Air filtration requirements do not apply to IT equipment designed to be used NOTE: Air entering the data center must outside a data center, in environments such have MERV11 or MERV13 filtration.
  • Page 132 Do not install more than 40 DIMMs • The following do not support expanded operating temperature range: – PCIe SSD – Express flash – LRDIMMs – 130 W or 120 W all core processors – Non Dell-qualified peripheral cards and/or peripheral cards greater than 25 W...

  • Page 133: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps Go to dell.com/support.

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