Toshiba Magnia 3200 User Manual
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Toshiba Magnia 3200 User Manual

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  • Page 1 ®...
  • Page 2 ® Toshiba Magnia 3200 User’s Guide Contacting Toshiba If you need assistance: www.support.toshiba.com Download the latest drivers, view detailed installation instructions, and access the latest server information ® InTouch Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273...

  • Page 3: Fcc Notice

    2 mouse port, USB port, and monitor port. Changes or modifications made to this equipment not expressly approved by Toshiba, or parties authorized by Toshiba, could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference in a commercial area.
  • Page 4 Toshiba dichiara, che il prodotto: Toshiba Magnia 3200 (SYU3800U-00001, SYU3800U-00002, SYU3800U-00003, SYU3809U-R0001, SYU3809U- R0002, SYU3809U-R0003, SYU3800U-000Z1, SYU3800U-000Z2, SYU3800U-000Z3, SYU3809U-R00Z1, SYU3809U-R00Z2, SYU3809U-R00Z3) è conforme alle seguenti norme: Toshiba intygar att produkten: Toshiba Toshiba Magnia 3200 (SYU3800U-00001, SYU3800U-00002, SYU3800U-00003, SYU3809U-R0001, SYU3809U-R0002, SYU3809U-R0003, SYU3800U-000Z1, SYU3800U-000Z2, SYU3800U-000Z3, SYU3809U-R00Z1, SYU3809U-R00Z2, SYU3809U-R00Z3) överensstämmer med föijande normer:...

  • Page 5: Warning Labels

    This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 6 Trademarks Magnia is a registered trademark and InTouch is a registered trademark of Toshiba America Information Systems, Inc. Intel, Pentium, LANDesk, and Xeon are registered trademarks of Intel Corporation. Wake-on-Lan is a registered trademark and PS/2 is a trademark of International Business Machines Corporation.

  • Page 7: Table Of Contents

    Table of Contents About this guide..................14 Other documentation................. 15 Safety icons ....................15 Other icons used ................16 Warning, danger and caution labels............16 EPS-R power supply unit caution label ..........17 EPS-R cage Warning and Danger labels......... 17 Service options..................
  • Page 8 Power supply unit ................37 Identifying the AC power connector and I/O signal ports ....38 Expansion slots ................39 Connecting peripheral devices ..............40 Connecting AC power................41 Inside the server..................42 Motherboard..................42 Cooling fans ..................42 CPU sockets ..................42 SM card....................
  • Page 9 Chapter 2: Connecting Hardware Devices ......... 51 Installing optional devices ................. 51 Before you start................51 Maintenance overview................53 Working on rack-mounted servers ........... 54 Cooling fans ..................... 57 Removing and installing an intake fan..........57 Removing and replacing the primary exhaust fan......60 Removing and replacing the redundant exhaust fan......
  • Page 10 Installing a RAID controller............... 93 Power supply units ..................96 EPS-R power supply units ............... 96 Chapter 3: System Configuration Setup..........99 BIOS Setup Utility..................99 Starting the BIOS Setup Utility............99 Changing the BIOS settings............101 BIOS settings ................. 101 Onboard SCSI Utility ................
  • Page 11 NetWare 5.1 Post-Installation Procedure ........171 Additional Software Manual Installations..........172 HarnessEye/web ................172 Toshiba Display Power Save Driver..........172 AFT and ALB functions ................173 What are the AFT and ALB functions?........... 173 Setting up AFT and ALB functions (for Windows NT) ....173 Chapter 6: Management Software ...........
  • Page 12 IDE RAID Status ................196 SCSI RAID Status screen .............. 198 S.E.L. (System Event Log) ............. 200 Automatic Server Restart screen ........... 205 Remote Power Control screen ............206 Front Panel Indicators screen ............208 Performance screen ............... 209 Configure Alerts screen ..............211 Filter Settings tab ................
  • Page 13 Remedy when Windows NT/2000 is Usable ........... 243 Remedy when Windows NT/2000 is Unusable ........243 Abnormal system shutdown ..............244 Before calling for service ................. 244 Toshiba Technical Support ..............244 Appendix A: Specifications............... 245 Appendix B: Interface ............... 254 Appendix C: Jumper Settings............263 Appendix D: Sensor List..............

  • Page 14: About This Guide

    Split-front panel providing three levels of physical security About this guide This guide introduces the features of the Toshiba Magnia 3200 server and explains how to set up, configure, and maintain the server. Before using your Toshiba server, refer to this guide to gain an overall understanding of operating procedures and safety precautions.

  • Page 15: Other Documentation

    Other documentation Other documentation In addition to this user’s guide, the Toshiba Server Setup Tool CD contains: The Safety Instruction Guide for Toshiba Servers, which contains general safety information. Other related documentation. Check the readme.txt file for a complete list of the documentation provided on the Toshiba Server Setup Tool CD.

  • Page 16: Other Icons Used

    Warning, danger and caution labels It is extremely important that basic safety practices are followed when installing and maintaining the system. Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon highlights technical information about the server. HINT: This icon denotes helpful hints and tips.

  • Page 17: Eps-R Power Supply Unit Caution Label

    EPS-R cage, and/or internal server components. Service options Toshiba offers a full line of service options built around its warranty programs. Refer to the warranty and service material included with the server for registration information, or visit our web site at www.support.toshiba.com.

  • Page 18: Cleaning The Server

    Cleaning the server an authorized Toshiba Magnia service provider. For more information, use the following InTouch Center numbers: Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 Cleaning the server If the server’s exterior case is dirty or stained, clean it with a soft cloth. If necessary, moisten the cloth with water.

  • Page 19: Arranging Your Work Area

    Setting up your work environment Arranging your work area Carefully planned placement of your computer and desktop tools can help you avoid stress-related injuries and make working more efficient. Adjusting the lighting can make it easier to see your work and reduce eye strain. Place the keyboard on a flat surface, directly in front of you, at a comfortable distance.

  • Page 20: Using Your Arms And Wrists

    Setting up your work environment Your knees should be slightly higher than your hips. If necessary, use a footrest to raise the level of your knees and ease the pressure on the back of your thighs. Adjust the back of your chair so that it supports the lower curve of your spine. If necessary, use a cushion to provide extra back support.

  • Page 21: Chapter 1 Getting Started

    If you have no experience installing and removing computer hardware devices, or if the job seems difficult, consult an authorized Toshiba Magnia service provider. Toshiba assumes no liability for damages if you install and remove optional devices yourself.
  • Page 22 If debris or liquid gets in the server, shut it down immediately, set the power button to Off, and unplug the power cable from the AC outlet. Don’t turn the server back on. Contact an authorized Toshiba Magnia service provider, immediately. Only operate the server under the following temperature and humidity conditions: Ambient temperature: Pedestal model: 50°...
  • Page 23 In addition to the general environmental considerations, keep in mind these additional points: Use the optional Toshiba 6000 series rack and rack mounting kit to install a rack model. The equipment rack must provide sufficient airflow to the server to maintain proper...

  • Page 24: Power Requirements

    The current rating of the server is either 3.6 amps (EPS) or 4 amps (EPS-R). To ensure a continuous supply of power to the server, Toshiba recommends the use of an uninterruptible power supply (UPS).

  • Page 25: Limiting Access To Server Controls

    To permit full access to the server controls and drives, insert the security key into the door lock and turn it to the Full Access ( ) position. Server controls, indicators and drives Toshiba Magnia 3200 (pedestal) Front door (upper) CD-ROM drive System status indicators...

  • Page 26: Operation Buttons

    Sleep button Power button Operation buttons NMI button - Provided exclusively for use by authorized Toshiba Magnia service providers. Reset button - Restarts the server. Placing the server in secure mode disables the Reset button. To enable the Reset button, enter your user password. For more information on...

  • Page 27: Getting Started

    Getting Started Front of the server Power button - Press this button to power-down the server. Placing the server in security mode disables the power button. To power-down the server while it is in security mode, the user must have shutdown rights. To reactivate the power button, enter your user or administrator password.

  • Page 28: Device Bay

    Getting Started Front of the server Indicator Status Description Disk is out of operation Hard Disk Flashing amber Disk array is being rebuilt (valid only when the RAID Drive (HDD) controller is in use.) Amber Disk failure has occurred (valid only when the RAID controller is in use.) Flashing green Disk drive in operation.
  • Page 29 Getting Started Front of the server CD-ROM drive CD-ROM drive status indicator Volume control Eject button Stereo phone jack Eject hole Disc tray - Use to insert CDs in the CD-ROM drive. HINT: The CD-ROM drive has a disc tray equipped with retainers to hold the CD in place on the tray.
  • Page 30 Getting Started Front of the server Floppy disk drive (FDD) The floppy disk drive supports 3.5-inch double-density (720 KB) and high-density (1.44 MB) diskettes. Activity Eject indicator button Activity indicator - Illuminates whenever the floppy disk drive reads or writes data. Eject button - Releases the diskette from the drive.

  • Page 31: Removing And Replacing The Server Panels

    Getting Started Removing and replacing the server panels Removing and replacing the server panels To remove the front panel: Release the door lock and open the upper and lower doors as a single unit. Lift the lower panel to unhook its hinges and remove it from the server. Removing the front panel To install optional devices inside the server, you need to remove the side panel if your server is a pedestal model, or the top panel, if your server is a rack model.

  • Page 32: Replacing The Side Panel (Pedestal Model)

    Getting Started Removing and replacing the server panels Releasing the side panel lock Slide the side panel toward the rear of the server to remove it. Removing the side panel Replacing the side panel (pedestal model) Follow these steps to replace the side panel: Carefully slide the side panel onto the server.

  • Page 33: Removing The Top Panel (Rack Models)

    Getting Started Removing and replacing the server panels Removing the top panel (rack models) Follow these steps to remove the top panel: Shut down the server, turn off the power, and unplug the power cable. Unplug the display cable, keyboard cable, and others as appropriate. Loosen the 2 screws securing the server to the rack.

  • Page 34: Isolating Eps-R Cage And Cooling Fan Unit Failures

    Isolating EPS-R cage and cooling fan unit failures Isolating EPS-R cage and cooling fan unit failures To regulate the temperature inside the server, the Toshiba Magnia 3200 is equipped with: Intake fan module(s) - For redundancy, up to two intake fan modules can be installed in tandem in the fan bays located in the forward lower section of the server chassis.

  • Page 35: Indication Of A Failure

    EPS power supply - Toshiba Magnia 3200 EPS models have a single fan to cool the power supply. If the fan fails, system components can overheat, resulting in lost or corrupted data and/or programs. To avoid system damage, shut down the server immediately, then correct the faulty condition as quickly as possible.

  • Page 36: Rear View Of The Server

    Rear view of the server HDD status indicators The Toshiba Magnia 3200 server can accommodate up to 6 hard disk drives. The status of each hard disk drive is indicated by both a DC power indicator and a status indicator under each drive bay.

  • Page 37: Power Supply Unit

    Rear view of the server Power supply unit Toshiba Magnia 3200 servers can be configured with either an EPS or an EPS-R power supply system. Toshiba Magnia 3200 EPS model servers are equipped with a single EPS power supply unit. Toshiba Magnia 3200 EPS model servers can be upgraded to include the EPS-R unit.

  • Page 38: Identifying The Ac Power Connector And I/O Signal Ports

    Getting Started Rear view of the server Identifying the AC power connector and I/O signal ports This section provides a description of the server’s AC power connector and I/O port. It also provides information on connecting peripheral devices to the server. TECHNICAL NOTE: The output voltages from the I/O connectors on the back of the server do not exceed 12V.

  • Page 39: Expansion Slots

    Getting Started Rear view of the server Link communication status indicator (LINK) Green - Connected, but waiting Off - Not operating Speed baud rate indicator (100TX) Green - 100 Mbps Off - 10 Mbps Serial 1 connector ( Used to connect an RS-232C-compliant device. Serial 2 connector ( Used to connect an RS-232C-compliant device.

  • Page 40: Connecting Peripheral Devices

    Getting Started Connecting peripheral devices Connecting peripheral devices Use the I/O connectors on the back of the server to connect peripheral devices such as the keyboard, mouse, display and so on. Be sure the devices are properly connected before turning on the server. To connect peripheral devices to the server: Make sure that the server and all connected peripheral devices are turned off and that their power cables are not plugged into an AC outlet..

  • Page 41: Connecting Ac Power

    Getting Started Connecting AC power Connecting AC power Before connecting the server to an AC outlet, make sure the power source has sufficient current capacity for the power requirements of the server system. If the system’s power consumption exceeds the capacity of the power source, the server can be damaged. Always connect the server to a grounded AC outlet.

  • Page 42: Inside The Server

    Getting Started Inside the server Inside the server Memory slots Power supply unit 5.25" Device bay Fan duct and cooling Fan (exhaust fan) HDBP board CPU sockets Hard disk drive Expansion slots Motherboard Internal battery SM card Cooling fan (air-intake fan) Motherboard The motherboard contains two CPU slots, four memory module slots, and five PCI expansion card slots.

  • Page 43: Sm Card

    Getting Started Inside the server SM card Used to control SCSI devices, the display adapter, and LAN devices. Also monitors the power and cooling fans condition and status. Internal battery The internal RTC (Real-Time Clock) battery supplies power to the server’s clock, which provides timing signals for system timesharing operations.

  • Page 44: Turning On The Server

    ® Using Wake-On-LAN The Toshiba Magnia 3200 server has Wake-On-LAN functionality. This feature allows a remote client computer to start the server by transmitting a server startup packet to the server network interface card. On EPS-R models, the AC switch must be On.

  • Page 45: Power On Self Test (Post)

    Getting Started Power On Self Test (POST) Power On Self Test (POST) Pressing the power button turns on the server and starts the Power On Self Test (POST). The POST is a self-diagnosing function that automatically executes each time the server starts.

  • Page 46: Starting The Server From The Hard Disk Drive

    Getting Started Booting the server Starting the server from the hard disk drive If an operating system is installed on the server, you can start the server from the hard disk drive.To start the server, check the floppy disk drive and the CD-ROM drive to make sure they are empty, then press the power button to start the server.

  • Page 47: Bios Setup

    Select the name of the diskette you want to make, then click OK. Insert a blank 1.44 MB formatted diskette in the drive, and then click OK. HINT: Some of the disks you create must be bootable. The Toshiba SST will display messages that guide you through creating a bootable disk.

  • Page 48: Setting The System Configuration

    Setting the system configuration Setting the system configuration The system configuration for your Toshiba Magnia 3200 server was set at the factory. However, if you install optional items after shipment, you may need to reconfigure the server. For detailed information on configuring the server, see Chapter 3,...

  • Page 49: Installing Software

    Installing software Installing software The Toshiba Server Setup Tool (SST) is the primary tool for setting up the server. In addition to the SST program, you will need to create the system Startup diskette. To create this diskette, select the "Create Floppy Disk" option on the Utilities page on the SST program.

  • Page 50: Performing An Abnormal System Shutdown

    Getting Started Turning off the server If Windows 2000 is installed and it is placed in ACPI mode, or your operating system supports ACPI, use the following procedure to perform a normal shutdown: Open the Control Panel and choose the Power Management option. Select Shutdown.

  • Page 51: Chapter 2 Connecting Hardware Devices

    If you have no experience installing/removing optional devices, or if the job seems difficult, please consult an authorized Toshiba Magnia service provider. Toshiba assumes no liability for damages if you install and/or remove optional devices yourself. DANGER: Never handle any electrical component that is not described in this manual.
  • Page 52 Check cable connectors for broken or bent pins. If a cable connector has screws, tighten the screws when securing the cable. If a failure occurs, consult your authorized Toshiba Magnia service provider. CAUTION: Internal server components can be seriously damaged by static electricity.

  • Page 53: Maintenance Overview

    Connecting Hardware Devices Maintenance overview Maintenance overview WARNING: Never disassemble the server more than described in this manual. Failure to observe this precaution could result in electric shock, cause a system fault, or void your warranty. When performing maintenance on the server, follow these general steps: Carefully read the precautions mentioned previously in this chapter.

  • Page 54: Working On Rack-Mounted Servers

    Connecting Hardware Devices Maintenance overview Press the power button to turn on the server, then run any required system checks. Some optional devices require you to reconfigure the server’s software and change jumper, and/or DIP switch settings before the device can be used. For more information, BIOS Setup Utility on page 99.

  • Page 55: Sliding The Server Into The Rack

    Connecting Hardware Devices Maintenance overview Sliding the server from the rack CAUTION: If the rack contains additional servers that are currently in use, be careful not to touch the hard disk drive eject lever or AC switch on those servers. Make sure that the cables connected to the server are long enough to allow the server to be extended from the rack.
  • Page 56 Connecting Hardware Devices Maintenance overview Toshiba-supplied hardware items The following table lists the hardware items that Toshiba provides with your server. Type Usage Screw A Installing units except HDDs (or DAT) on the drive carrier or the rails. (metric) Screw B Installing HDDs or SCSI devices in the 5.25-inch device bay.

  • Page 57: Cooling Fans

    Connecting Hardware Devices Cooling fans Cooling fans The server contains the following cooling fans: Intake fan module located in the bottom front section of the server. Exhaust fan module located at the rear of the server. EPS-R cage cooling fans - optional (EPS-R models only) To increase system reliability, secondary intake and exhaust fans can be installed, allowing you to create a redundant cooling configuration.
  • Page 58 Connecting Hardware Devices Cooling fans Installing an intake fan If the server is in operation, shut it down. Then remove the access panel. For detailed instructions, read steps 1 through 5 in Maintenance overview on page 53. DANGER: Installing a cooling fan while the server is on could result in electric shock and shorten the service life of both the fan and the server.
  • Page 59 Connecting Hardware Devices Cooling fans Connect the fan cables to the motherboard. If you are installing a primary intake fan module, attach the fan cables to the J-13 FAN1 and J-19 FAN2 connectors on the motherboard. If you are installing a secondary intake fan module, attach the fan cables to the J-16 FAN1-R and J-21 FAN2-R connectors on the motherboard.

  • Page 60: Removing And Replacing The Primary Exhaust Fan

    This section provides instructions for removing and installing the primary exhaust fan for Toshiba Magnia 3200 servers. If you remove a primary exhaust fan for any reason, you must replace it before operating the server; otherwise, the server will overheat and may be damaged.
  • Page 61 Connecting Hardware Devices Cooling fans If the server also has a redundant exhaust fan installed, remove it by disengaging the two hooks of the exhaust fan module. Removing the redundant exhaust fan module The primary exhaust fan is directly fitted inside the fan duct. See the illustration Location of system cooling fans on page 34 for placement of the primary exhaust fan.
  • Page 62 Connecting Hardware Devices Cooling fans Connect the primary exhaust fan cable to the J-31 SYSTEM FAN connector, and the redundant fan cable to the J-37 SYSTEM FAN-R connector. CAUTION: To avoid server damage due to overheating, never connect the exhaust fan module cable to the redundant exhaust fan connector on the motherboard.

  • Page 63: Removing And Replacing The Redundant Exhaust Fan

    Removing and replacing the redundant exhaust fan This section provides instructions for removing and installing the redundant exhaust fan in Toshiba Magnia 3200 servers. If the server does not already have a redundant exhaust fan installed, and you wish to install one, see Installing the redundant exhaust fan page 64.
  • Page 64 Connecting Hardware Devices Cooling fans If you don’t plan to reinstall the redundant exhaust fan, install a fan bay cover plate to protect the exposed fan slot. Reinstall the access panel, reconnect all signal and power cables, then turn on the server.
  • Page 65 Connecting Hardware Devices Cooling fans Position the exhaust fan module in the server and secure it to the chassis with two screws. Inserting the exhaust fan module Connect the primary exhaust fan cable to the J-31 SYSTEM FAN connector, and the redundant fan cable to the J-37 SYSTEM FAN-R connector.

  • Page 66: Memory Modules

    Connecting Hardware Devices Memory modules Memory modules The server contains four memory module slots. You can install one registered SDRAM Dual In-line Memory Module (DIMM) with Error-Correcting Control (ECC) in each slot, allowing you to expand system memory to a maximum of 4 GB—modules are available in 128 MB, 256 MB, 512 MB and 1 GB capacities.

  • Page 67: Installing Memory Modules

    Connecting Hardware Devices Memory modules Installing memory modules When upgrading system memory, place the first memory module in the lowest numbered memory slot—slot 1 through slot 4. If the memory modules are of different capacities, place them in order of increasing capacity. Install the memory module with the smallest capacity in slot 1.
  • Page 68 Connecting Hardware Devices Memory modules Press the levers on both sides of the memory slot outward and remove the memory slot cover. Removing the memory slot cover Align the notch in the memory module with the notch in the connector, then carefully press down on the module until the latches on the connector lock the memory module into place.

  • Page 69: Removing A Memory Module

    Connecting Hardware Devices Memory modules Removing a memory module If the server is in operation, shut it down. Then remove the access panel. For detailed instructions, read steps 1 through 5 in Maintenance overview on page 53. CAUTION: Removing a memory module while the server is on could cause damage to the server or the memory module.

  • Page 70: Cpu Module

    The base Toshiba Magnia 3200 server is configured with a single CPU module with a specified frequency (clock speed) and cache size. If your server has a dual-CPU configuration, or you are upgrading your server to a dual-CPU configuration, you must install CPU modules with the same speed, cache size, and connector technology.

  • Page 71: Installing A Cpu Module

    Connecting Hardware Devices CPU module Installing a CPU module WARNING: Never disassemble the server beyond what is described in this manual. Failure to observe this precaution could result in electric shock, cause a system fault, or void your warranty. Never install or remove CPU modules immediately after turning off the server. To avoid burn injuries, wait for the heat around the CPU modules to dissipate.
  • Page 72 Connecting Hardware Devices CPU module Carefully align the CPU pins with the socket holes and insert the module. Inserting the CPU module Push down on the lock lever until it locks into place. Locking the CPU into place Remove the heat sink cover by pulling off the plastic and then removing the adhesive tape, exposing the thermal protection grease.
  • Page 73 8181: Mismatch among Processors Detected Perform CMOS Clear process per information provided in Preset jumper switch settings on page 264. Then, reset the Toshiba Factory CMOS settings. For more information, refer to BIOS settings on page 101. TECHNICAL NOTE: If the server is running Windows NT, you may need to reinstall and configure Windows NT to support a dual-processor configuration.

  • Page 74: Internal Battery

    Connecting Hardware Devices Internal battery Internal battery The Toshiba Magnia 3200 server has a built-in CR2032 lithium battery which provides the power necessary to retain the time and system configuration information. In normal use, the battery should last for about 5 years.
  • Page 75 Connecting Hardware Devices Internal battery Check the battery position and push the eject lever in the direction of the arrow until you can remove the battery. Eject lever Removing the battery Install the new battery with the positive (+) electrode facing up. Installing the battery Reinstall any expansion cards you removed.

  • Page 76: Scsi Devices

    Connecting Hardware Devices SCSI devices SCSI devices Up to two SCSI-bus-compatible devices can be installed in the server’s available device bays. The SCSI adapter installed in the server is configured with a wide SCSI connector. To connect SCSI devices that have narrow connectors you must use an optional SCSI conversion connector.

  • Page 77: Terminating Scsi Devices

    HINT: Store the device bay spacer for possible future use. Installing SCSI devices Use only SCSI devices recommended by Toshiba. Other devices may be the wrong size and shape to fit in the device bay, or they may cause unstable operation or other problems.
  • Page 78 Connecting Hardware Devices SCSI devices CAUTION: Installing a SCSI device while the power is on may damage the server and the SCSI device. SCSI devices can be seriously damaged by static electricity. Wear a wrist or heel ground cable to discharge static electricity carried on your body. If such equipment is not available, touch a grounded metal object to discharge static electricity before working with sensitive electronic components.
  • Page 79 Connecting Hardware Devices SCSI devices Partially position the device in the empty device bay slot, and then connect the power and signal cables. Connecting the power and signal cables NOTE: Verify pin locations using the device’s documentation manual. Slide the device into the device bay slot until the rail latches click, indicating that the device is locked into position.

  • Page 80: Removing Scsi Devices

    Connecting Hardware Devices SCSI devices Removing SCSI devices If the server is in operation, shut it down. Then remove the access panel. For detailed instructions, read steps 1 through 5 in Maintenance overview on page 53. CAUTION: Removing a SCSI device while the power is on may damage the server and the SCSI device.

  • Page 81: Installing Extended Depth Devices

    Connecting Hardware Devices Installing extended depth devices Installing extended depth devices This section provides instructions for installing devices in the 5.25-inch device bay that are longer than standard optional devices. The following procedure demonstrates how to install an auto loader. If the server is in operation, shut it down.
  • Page 82 Connecting Hardware Devices Installing extended depth devices Slide the EPS-R cage about 4 inches from the rear of server chassis to allow room to attach the optional expansion cover plate to the EPS-R cage. Temporary 4 inch clearance Attaching the expansion cover plate Position the expansion cover plate on the EPS-R cage and secure with four screws.
  • Page 83 Connecting Hardware Devices Installing extended depth devices Position the rails on the auto loader and secure with two screws. HINT: There are three types of predrilled holes on each rail. In most cases you will use the round holes when securing the rails to the auto loader. Attaching rails to the auto loader Position the auto loader half-way into the empty device bays, then connect the power and signal cables.

  • Page 84: Hard Disk Drives (Hdds)

    Bay 5 = SCSI ID 4 Bay 6 = SCSI ID 5 If you have a rack model Toshiba Magnia 3200 server, hard disk drive Bay 1 (SCSI ID 0) is the top bay in the drive cage. When adding a hard disk drive to the server, always position the drive(s) sequentially, beginning with the first vacant drive bay with the lowest available SCSI ID.

  • Page 85: Raid Failures

    Connecting Hardware Devices Hard disk drives (HDDs) system and improves overall disk performance, it does not provide for data redundancy. RAID 1 - Disk Mirroring Data written to one hard disk drive is simultaneously written to another hard disk drive. If one disk fails, the other disk can be used to run the system and reconstruct the failed disk.

  • Page 86: Installing A Hard Disk Drive

    RAID array. For example, if you install the maximum six hard disk drives in a Toshiba Magnia 3200 server and a drive fails, the read operation from a failed disk would yield five physical I/O operations.

  • Page 87: Replacing A Hard Disk Drive

    Replacing a hard disk drive This section provides information and instructions for replacing a hard disk drive in Toshiba Magnia 3200 servers with and without RAID controllers. If the server has a RAID controller The number of hard disk drives that can fail without affecting system operation depends on RAID configuration of your server.
  • Page 88 Connecting Hardware Devices Installing a hard disk drive If your server is equipped with a RAID controller with a specified spare hard disk drive (hot spare) in reserve, the server can run in a "downgraded operational state" with up to two failed hard disk drives if the RAID array has had time to rebuild from the first failure.
  • Page 89 Connecting Hardware Devices Installing a hard disk drive Using both hands, remove the HDD/drive tray assembly from the drive bay. WARNING: Hard disk drives generate heat when in use. To avoid burn injuries, use the disk tray when handling the hard disk drive. Disk tray Removing the hard disk drive tray Place the new HDD/drive tray assembly in the drive bay, then slide it to the rear of...

  • Page 90: Expansion Cards

    HINT: You must consider the configuration of the existing installed devices when setting the interrupt level for newly installed devices. Toshiba recommends that you use Appendix D, Device Log to record device settings. Cautions when adding RAID controllers and SCSI host adapters If a RAID controller or SCSI host adapter is added to the system, there may be more than one controller which controls hard disk drives and other start up devices.

  • Page 91: Installing Expansion Cards

    Connecting Hardware Devices Expansion cards Follow these steps to select the hard disk drive. Start BIOS Setup Utilities and select “+Hard Drive” from the Boot menu. The name of the hard disk drive or the name of the controller connected with it is displayed.

  • Page 92: Removing Expansion Cards

    Connecting Hardware Devices Expansion cards Insert the expansion card in the slot, then lower the card support to hold the expansion card in place. Inserting the expansion card Reinstall the access panel, reconnect all signal and power cables, then turn on the server.

  • Page 93: Installing A Raid Controller

    Reinstall the access panel, reconnect all signal and power cables, then turn on the server. For instructions, read steps 7 through 10 in Maintenance overview on page Installing a RAID controller The Toshiba Magnia 3200 server supports two types of RAID controllers—the AMI ™ ™ Express 500 , and the Toshiba AF200C .
  • Page 94 Connecting Hardware Devices Expansion cards Disconnect the SCSI cable from the SM card. CAUTION: To avoid damaging the SCSI cable, grasp the cable connector when disconnecting the cable. Disconnecting the SCSI cable Insert the RAID controller in the appropriate PCI slot, then lower the card support to lock the card in place.
  • Page 95 Connecting Hardware Devices Expansion cards Connect the SCSI cable to the SCSI connector on the RAID controller. Connect the SCSI cable to channel 1 when installing a RAID card that has two internal hard disk drive connectors. For more information, refer to the user’s guide that came with the RAID controller.

  • Page 96: Power Supply Units

    Power supply units Power supply units The Toshiba Magnia 3200 server can be configured as either an EPS or EPS-R model. The EPS model has a single power supply configuration. The EPS-R model has a dual power supply configuration for load sharing and fault protection.
  • Page 97 WARNING: The procedures in this section require specific technical knowledge and experience. If you have no experience of installing/removing optional devices, or if the job seems difficult, consult your authorized service provider. Toshiba assumes no liability for damages if you install and/or remove optional devices yourself.
  • Page 98 Connecting Hardware Devices Power supply units Press the locking lever, slide the power supply unit into the EPS-R cage, then release the lever. Installing the EPS-R unit Tighten the thumbscrew to hold the power supply unit in place. If necessary, reinstall the security bracket. Set the AC switch on the EPS-R unit to On ( | ).

  • Page 99: Chapter 3: System Configuration Setup

    Chapter 3 System Configuration Setup Your Toshiba Magnia 3200 server is configured before it leaves the factory. However, you may need to reconfigure the server if you install or remove devices. BIOS Setup Utility The BIOS Setup Utility is a menu-driven utility program that allows you to view and change basic motherboard settings.
  • Page 100 System Configuration Setup BIOS Setup Utility PhoenixBIOS Setup Utility Main Advanced Security Boot SysInfo Exit System Time: [XX:XX:XX] Item Specific Help System Date: [XX/XX/XXXX] Legacy Diskette A: [1.44MB 3 1/2"] , or selects filed. Help ↑ ↓ Select Item -/+Change Values F9 Setup Defaults Esc Exit ←...

  • Page 101: Changing The Bios Settings

    System Configuration Setup BIOS Setup Utility Changing the BIOS settings HINT: The items shown in black characters on each menu can have their settings modified. The blue and gray items cannot be changed. Move the black bar to the desired item using the arrow keys <↑> <↓>. Press the Enter key.
  • Page 102 System Configuration Setup BIOS Setup Utility I/O Device Configuration On Board Devices Installed O/S: [Win2000] Reset Configuration Data: [No] Large Disk Access Mode: [DOS] Local Bus IDE Adapter: [Enabled] PS/2 Mouse: [Auto Detect] Multiprocessor Specifications [1.4] Summary Screen: [Disabled] USB BIOS Legacy Support: [Disabled] I/O Device Configuration Sets up I/O devices.

  • Page 103: Security Menu

    System Configuration Setup BIOS Setup Utility On Board Devices Specifies the settings for SCSI and LAN devices. Installed O/S If Windows 2000 is installed on the server, select "Win2000"; otherwise, select "Other". Reset Configuration Data Don’t change this setting. Large Disk Access Mode :DOS Change only if you understand what will result.
  • Page 104 System Configuration Setup BIOS Setup Utility Set User Password Allows User Password to be registered, changed, and/or deleted. User Password Set Supervisor Password Allows Supervisor Password to be registered, changed, and/or deleted. Admin Password HINT: For security reasons, the passwords do not appear on the screen. If you forget the passwords, shut down the server and clear the passwords.
  • Page 105 BIOS Setup Utility SysInfo menu >Machine Vendor >CPU >Memory >Peripherals >BIOS Machine Vendor Displays the following motherboard information: Manufacturer TOSHIBA Product MAGNIA3200 Version X.XX Serial Number XXXXXXXXXX Displays the following CPU information: Boot Strap Processor - Installed Speed XXX XHz...
  • Page 106 System Configuration Setup BIOS Setup Utility Installed Size XXXXMB ("0 GB" if memory not mounted) OB Designator DIMM4 Installed Size XXXXMB ("0 GB" if memory not mounted) Peripherals Displays the following information for peripherals connected to the motherboard (the information will vary depending on what is actually installed): Port Connector - OnBoard Designator Connector...

  • Page 107: Exit Menu

    System Configuration Setup BIOS Setup Utility Exit menu Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Saves changes and restarts the system. Performs the same function as pressing the F10 key. Exit Discarding Changes Discards all recent configuration changes, then restarts the server.

  • Page 108: Onboard Scsi Utility

    System Configuration Setup Onboard SCSI Utility Onboard SCSI Utility The onboard SCSI Utility is set prior to shipping. Use the Utility when mounting a built-in type of SCSI device in the device bay or confirming the settings. Starting the SCSI Utility When the server is turned on or restarted, the monitor displays the onboard SCSI BIOS initialize message shown below.

  • Page 109: Scsi Utility Keyboard Commands

    System Configuration Setup Onboard SCSI Utility SCSI Utility keyboard commands Returns control to the previous screen mode. Specifies a data item. <↑> Returns control to the previous data item. <↓> Advances control to the next data item. Setting devices Place the system in device setting screen mode, then select SYM53C1010 to display the following screen: Symbios PCI SCSI Configuration Utility Version PCI-X.XX.XX...
  • Page 110 System Configuration Setup Onboard SCSI Utility Removable Media Support None Do not change this setting. CHS-Mapping SCSI Plug and Play Mapping Do not change this setting. Spinup Delay (Secs) Do not change this setting. Secondary Cluster Server Do not change this setting. Termination Control Auto Do not change this setting.
  • Page 111 System Configuration Setup Onboard SCSI Utility Boot choice Option cannot be selected. Format Low level format. Verify Verify all sectors and reassign defective LBA’s. Restore Defaults Restore default settings. Set items Recommended Settings Adapter Properties SCSI Parity Host SCSI ID SCSI Bus Scan Order Low to High (0...Max) Removable Media Suppor5...

  • Page 112: Disk Array (Raid) Settings

    NOTE: Refer to the Toshiba Server Setup Tool User’s Manual or Online Help for the installation procedure information using the Server Setup Tool. To use the Toshiba Server Setup Tool (SST) to configure the disk array(s) installed in the server, Toshiba SST provides two configuration options: Simplified setup—Sets the optimum data for the disk array you choose...

  • Page 113: Automatic Rebuilding With A Hot Spare

    System Configuration Setup Disk array (RAID) settings The following events may occur if the system load increases significantly: Event ID: 9 Source:mraid35x (Explanation) Device SCSI Port did not reply within the time-out. - Displayed at the "Application Log" of the NT Event Viewer No MegaRAID Adapter card found! [OK] If the above messages appear, reduce the load by pressing the Enter key, and then...

  • Page 114: Additional Options For Megaraid Bios Setup

    System Configuration Setup Disk array (RAID) settings Additional options for MegaRAID BIOS setup The options that can be used for the MegaRAID BIOS Setup Configuration Utility are listed below. These options are not shown in the MegaRAID User’s Manual. Objects - Adapter - Degraded Mode Bootup If you set this option to “Enabled,”...

  • Page 115: Chapter 4: Hardware Diagnostics

    Chapter 4 Hardware Diagnostics HW Diagnostics consists of diagnostic tests for the server's hardware devices. You can select a single device or a combination of devices to test. Use the HW Diagnostics Program to: Check for normal server operation Check for normal operation of optional devices Diagnose failures Not all failures can be detected by the HW Diagnostics Program.

  • Page 116: Hw Diagnostics Program Main Menu

    Hardware Diagnostics HW Diagnostics Program Main Menu HW Diagnostics Program Main Menu The HW Diagnostics Program Main Menu appears when the Enter key is pressed while on the HW Diagnostics Program screen. From the HW Diagnostics Program Main Menu, you may select the following: 01.

  • Page 117: Diagnostics Test (01. Diagnostic Test)

    Hardware Diagnostics HW Diagnostics Program Main Menu Diagnostics Test (01. DIAGNOSTIC TEST) Using the arrow keys, highlight 01. DIAGNOSTIC TEST on the HW Diagnostics Program Main Menu. Press Enter. The Diagnostics Test Menu appears. Select one of the following tests: 01.
  • Page 118 Hardware Diagnostics HW Diagnostics Program Main Menu [ TEST PARAMETER ] 01. Go to Test 02. Test Loop : NO 03. Error Stop : YES TEST PARAMETER Screen for 01. DIAGNOSTIC TEST Select one of the following, using the arrow keys: 01.

  • Page 119: Running Test (02. Running Test)

    Hardware Diagnostics HW Diagnostics Program Main Menu Running Test (02. RUNNING TEST) Using the arrow keys, highlight 02. RUNNING TEST on the HW Diagnostics Program Main Menu. Press Enter. When a test is selected, the TEST PARAMETER Screen appears: [ TEST PARAMETER ] 01.
  • Page 120 Hardware Diagnostics HW Diagnostics Program Main Menu Select this option to return to the HW Diagnostics Main Menu. 02. TEST ITEM EDIT. Select this option to see the items currently in RUNNING TEST and to add or delete individual tests. Highlight, using the arrow keys, 02.
  • Page 121 Hardware Diagnostics HW Diagnostics Program Main Menu To save test items: Press Enter to exit the test items selection menu. The message "Do you save data?" appears. Select one of the following: YES to save the settings. NO to not save the settings. NOTE: The edited test items are saved in the system RAM memory.
  • Page 122 Hardware Diagnostics HW Diagnostics Program Main Menu STATUS provides the status of the test being executed. If any error occurs during the test, the message "ERROR OCCURRED!" is displayed. The error name is also displayed next to ADDRESS. Details of Test Items and Error Log Information The following are available Test Items and the Error Log results information: 01.
  • Page 123 Hardware Diagnostics HW Diagnostics Program Main Menu 03. PS/2 MOUSE test checks whether or not a PS/2 mouse is connected. During the test, no message appears on the screen. KEYBOARD TEST (KBD) Error Log Status Error name Meaning CLOCK LINE ERROR L Clock line error (LOW) CLOCK LINE ERROR H Clock line error (HIGH)
  • Page 124 Hardware Diagnostics HW Diagnostics Program Main Menu NOTE: This system does not support the 1.2 MB format type. FLOPPY DISK TEST (FDD) Error Log Status Error name Meaning BAD COMMAND ERROR Bad command error ADDRESS MARK NOT FOUND The address mark has not been found WRITE PROTECTED Floppy disk is write-protected...
  • Page 125 Hardware Diagnostics HW Diagnostics Program Main Menu 06. SCSI HDD TEST checks the HDD functions connected to the SCSI-Bus through ASPI driver software. Before starting the test, select the following parameters. Parameter Meaning HOST ID NUMBER Sets the target host adapter number. When you choose "ALL", the subtest tests all disks connected to the server, and the next options, SCSI ID and CHANNEL number will be ignored.
  • Page 126 Hardware Diagnostics HW Diagnostics Program Main Menu MEDIUM ERROR Error occurred because of the failure of a medium HARDWARE ERROR Hard error that is impossible to recover occurred during command execution ILLEGAL REQUEST CBD is illegal UNIT ATTENTION Function of hard disk drive has been changed DATA PROTECT Data protection error...
  • Page 127 Hardware Diagnostics HW Diagnostics Program Main Menu - 01. NPX test checks the Addition and Multiplication functions of the coprocessor. 08. CACHE MEMORY TEST tests the L2 caching unit. CACHE MEMORY TEST (CAH) Error Log Status Error name Meaning MEMORY PARITY ERROR Memory parity error PROTECT MODE ERROR Shift to the protected mode failed...
  • Page 128 Hardware Diagnostics HW Diagnostics Program Main Menu Before running the test, you must set the parameters. Parameter Meaning CHAN Indicates the ASPI angle ID and host adapter HOST Indicates the channel number in the target host adapter ID00, 01, 02 … Indicates the SCSI ID number in the target host adapter.
  • Page 129 Hardware Diagnostics HW Diagnostics Program Main Menu Sense data (1 byte) Sense data (2 byte) Sense data (12 byte) Sense Key Sense data (13 byte) Expansion Sense code Sense data (14 byte) Expansion Sense code NOTE: The CD-ROM test tests only one IDE CD-ROM. The CD_ROM test searches for the CD-ROM device in the following order: IDE (PrM, PrS, ScM, ScS), SCSI (ID0, ID1...).
  • Page 130 Hardware Diagnostics HW Diagnostics Program Main Menu Check that all LEDs for the hard disk drives are flashing orange. Then press Enter. The following message appears: SAF-TE LED Steady ON (Rebuild Interrupted) Press any key Check that all LEDs for the hard disk drives are lit orange. Then press Enter. The following message appears: SAF-TE LED Blinking (Rebuilding Flag) Press any key...

  • Page 131: Log Utilities

    Hardware Diagnostics HW Diagnostics Program Main Menu Log Utilities 03. LOG UTILITIES logs error information generated while a test is in progress. The results are stored in RAM. Select 03. LOG UTILITIES from the HW Diagnostics Program Main Menu to check the error logs.
  • Page 132 Hardware Diagnostics HW Diagnostics Program Main Menu STS shows the error status. The meaning of the error status depends on the test item. ADDR shows the address where the error occurred WD shows the write-data at the occurrence of the error. RD shows the read-data at the occurrence of the error.
  • Page 133 Hardware Diagnostics HW Diagnostics Program Main Menu The above screen is just one example. Information on screens varies depending on the configuration. Use the following keys to check and change your configuration: Function Up and Down Arrows Moves the cursor to the connected device to check the detailed information Changes the screen to view each information tab Terminates the configuration screen and returns to the...
  • Page 134 Hardware Diagnostics HW Diagnostics Program Main Menu SMC INFO The screen shows the revision information for management devices on the server and expansion disk units. MAIN Chassis Shows the revision information of BMC, SMC, DMC0 and DMC1 installed on the server. If a device is not installed, it shows "NON".

  • Page 135: Chapter 5: Server Setup Tool

    Chapter 5 Server Setup Tool Before starting the Server Setup Tool (SST), make sure you have the: SST CD-ROM A blank formatted diskette Starting SST NOTE: The SST may not work correctly with certain optional hardware devices (for example, a SCSI card). If the SST does not work properly, remove the optionally installed hardware device(s).

  • Page 136: Starting Sst On Another System

    Server Setup Tool Starting SST Insert the SST CD-ROM and press any key. The SST is a bootable CD-ROM. Use the Boot Menu in the BIOS Setup Utility to ensure that the CD-ROM is the second boot device. For more information, see BIOS Setup Utility on page 99.

  • Page 137: Main Menu

    Server Setup Tool Starting SST Main Menu SST Main Menu Setup The Setup option allows you to install and configure the RAID and operating system. Utilities The Utilities option allows you to customize the installation, create diskettes, and manage the RAID configuration.

  • Page 138: Raid Configuration

    Server Setup Tool Starting SST Raid Configuration After selecting the Setup option from the SST Main menu, the RAID Configuration screen appears (if the AF200C or the MR475 RAID controller has been installed in the server). RAID Configuration screen Simplified Setup Allows you to specify a RAID type, Hot Spare option, and other RAID configuration information.

  • Page 139: Simplified Raid Configuration Setup

    Server Setup Tool Starting SST Simplified RAID Configuration Setup If you select the Simplified Setup option, the Simplified RAID Configuration Setup screen appears. Simplified RAID Configuration Setup screen RAID0 (one or more HDDs required) Multiple HDDs are grouped and constructed as one unique logical device. Data is recorded randomly, write and read performance is high.

  • Page 140: Operating System Installation

    Server Setup Tool Starting SST Operating System Installation After selecting the Simplified RAID Configuration Setting option (the AF200C or MR475 RAID controller has been installed), or the Setup option from the SST Main menu (the AF200C or the MR475 RAID controller has not been installed), the Operating System Installation Selection menu appears.

  • Page 141: Windows 2000 Quick Installation

    Server Setup Tool Starting SST No Installation Bypasses the operating system installation. NOTE: If you want to install Windows 2000 or Windows NT Server 4.0 without using the SST, create the installation disks using the Utility menu. Windows 2000 Quick Installation This section reviews the Windows 2000 quick installation procedures.
  • Page 142 Server Setup Tool Starting SST FAT16 Creates the file system using the FAT16 (File Allocation Table with 16-bit entries) format. Selecting this option creates a 2048 MB partition. NTFS Creates the file system using the NTFS (NT File System) format. If you enter a partition size larger than the disk can accommodate, a 2048 MB partition will be created by default.
  • Page 143 Server Setup Tool Starting SST License Mode Setting After specifying the User Information Settings, the License Mode Setting screen appears. License Mode Setting screen You can structure the operating system license in one of two ways: Per Server Mode The server's license specifies the number of clients. The number of server users should be no less than the number of client computers that can simultaneously connect to that server.
  • Page 144 Server Setup Tool Starting SST Domain Member Configures the computer as part of the domain, controlled by a domain controller. Workgroup User accounts and resources are controlled by individual computers. Select one of the following options, then click Next. NOTE: To make your server a domain controller, you must install Active Directory after installing Windows 2000.
  • Page 145 Server Setup Tool Starting SST TCP/IP Protocol Setting If you have specified TCP/IP as the network communication protocol on the Network Protocol Setting screen, the TCP/IP Protocol Setting screen appears. The TCP/IP Protocol Setting screen allows you to specify an IP Address, Subnet Mask and Default Gateway Address for the on-board LAN Controller.
  • Page 146 Server Setup Tool Starting SST DNS/WINS Setting After specifying the settings on the TCP/IP Protocol Settings screen, the DNS/WINS Setting screen appears which allows you to specify the Primary DNS Server Address, Secondary DNS Server Address, Primary WINS Server Address and Secondary WINS Server Address for on-board LAN Controller.
  • Page 147 Server Setup Tool Starting SST Internet Information Services (IIS) The Microsoft Internet Information Services. Dynamic Host Configuration Protocol (DHCP) This allows a temporary IP address to be automatically assigned to a host, when the host is connected to the network. Domain Name System (DNS) This is a static, hierarchical name service for TCP/IP clients.
  • Page 148 Server Setup Tool Starting SST In the Administrator text box, enter the name of the manager or administrator account that has permission to add computers to the specified domain. Enter a password for the domain manager account. Re-enter the password to confirm it. NOTE: Do not use double-quotes in your entries.
  • Page 149 Used to manage the server, and monitor hardware for errors. Only the Agent function is available for installation. TOSHIBA RAID Utility (AF200C only) The TOSHIBA RAID Controller utility (this option must be selected if the AF200C is installed): AFC Management Console Monitors the RAID configuration.
  • Page 150 Server Setup Tool Starting SST To install each application driver from diskette or CD-ROM, select the From FD/CD option. NOTE: If you did not select TCP/IP protocol, the SNMP service is not installed. To use other HarnessEye/Web options, you must manually install them after Windows 2000 has been installed.
  • Page 151 Server Setup Tool Starting SST Setup Option screen Beep sound in case of disk change Sounds an audible alert (beep) to change storage media (CD-ROM and diskette). Start installation according to parameter settings at boot time The next time the SST starts, installation begins automatically after a confirmation message using the configuration information stored on the Startup Disk.

  • Page 152: Windows Nt 4.0 Quick Installation

    Server Setup Tool Starting SST Confirm Parameter Settings After you specify setup installation options, the Confirm Parameter Settings screen appears. This screen displays a window listing the configuration and setup parameters you have selected. Confirm Parameter Settings screen Review the information displayed on the Confirm Parameter Settings screen. To change a setting, highlight the item and click Jump.
  • Page 153 Server Setup Tool Starting SST Select a Language for your operating system from the drop-down list and click Next. Create Disk Partition After specifying the Locale Settings, the Create Disk Partition screen appears. Create Disk Partition screen Select one of the following options: FAT16 Creates the file system using the FAT16 (File Allocation Table with 16-bit entries) format.
  • Page 154 Server Setup Tool Starting SST User Information Settings After specifying the disk partition parameters, the User Information Settings screen appears. User Information Settings screen Enter the following user settings: User Name Name of the administrator. Organization Company or organization name (optional). Product ID/CD Key Product ID or CD-key of the Windows NT Server 4.0 CD-ROM.
  • Page 155 Server Setup Tool Starting SST License Mode Setting After specifying the User Information Settings, the License Mode Setting screen appears. License Mode Setting screen You can structure the operating system license in one of two ways: Per Server Mode The server's license specifies the number of clients. The number of server users should be no less than the number of client computers that can simultaneously connect to that server.
  • Page 156 Server Setup Tool Starting SST The Server Role Setting screen allows you to specify your computer’s role on the network (domain). Primary Domain Controller Configures the computer to manage the domain. Backup Domain Controller Configures the computer to synchronize with the primary domain controller as a backup server.
  • Page 157 Server Setup Tool Starting SST Network Protocol Setting If Simplified Setting was selected from the Network Setting, the Network Protocol Setting screen appears. This screen is used to specify the network communication protocol for an on-board LAN Controller. Network Protocol Setting screen TCP/IP Protocol Send communication protocol (Internet protocol).
  • Page 158 Server Setup Tool Starting SST Enter an IP Address. Enter a Subnet Mask. Enter the Default Gateway Address. To have the domain server automatically assign the IP addresses, Subnet Masks and Default Gateway to your computer, select Assign an IP Address from DHCP Server.
  • Page 159 Server Setup Tool Starting SST Network Service Setting screen Internet Information Server (IIS) The Microsoft Internet Information Server. Dynamic Host Configuration Protocol (DHCP) This allows a temporary IP address to be automatically assigned to a host, when the host is connected to the network. Domain Name System (DNS) This is a static, hierarchical name service for TCP/IP clients.
  • Page 160 Server Setup Tool Starting SST Domain/Workgroup Settings screen To specify the domain or workgroup to which your computer belongs: Enter the domain or workgroup name. To make the server a part of a domain for the first time, select Create Computer Account. If the server has already been registered for a domain, or you want to make the server a part of a workgroup, click Next.
  • Page 161 Server Setup Tool Starting SST Update Driver Settings After selecting Domain/Workgroup options, the Update Driver Settings screen appears. Update Driver Settings screen SCSI Driver Driver for a SCSI controller. SCSI RAID Controller Driver Driver for a SCSI RAID controller (if the AF200 or MR475 RAID controller is not installed, this item will be unavailable for selection.) LAN Driver Driver for an on-board LAN controller.
  • Page 162 Used to manage the server, and monitor hardware for errors. Only the Agent function is available for installation. TOSHIBA RAID Utility (AF200C only) The TOSHIBA RAID Controller utility (this option must be selected if the AF200C is installed): AFC Management Console Monitors the RAID configuration.
  • Page 163 Server Setup Tool Starting SST To install each application driver from diskette or CD-ROM, select the From FD/CD option. NOTE: If you did not select TCP/IP protocol, the SNMP service is not installed. To use other HarnessEye/Web options, you must manually install them after Windows NT has been installed.
  • Page 164 Server Setup Tool Starting SST Setup Option screen Beep sound in case of disk change Sounds an audible alert (beep) to change storage media (CD-ROM and diskette). Start installation according to parameter settings at boot time The next time the SST starts, installation begins automatically after a confirmation message using the configuration information stored on the Startup Disk.

  • Page 165: Windows 2000 Manual Installation Using Sst

    Windows 2000 / Windows NT 4.0 Manual Installation without SST To install the Windows 2000 Server/Windows 2000 Advanced Server or Windows NT Server 4.0 without using the Toshiba Server Setup Tool's automatic installation procedure, you must create installation diskettes from the "Create Floppy Disks" menu.
  • Page 166 Server Setup Tool Starting SST Create Floppy Disks for Manual Installation Insert the SST Startup Disk. Turn on the server. Insert the SST CD-ROM and press any key when the message "Please insert the Server Setup Tool CD, then press any key" message displays. The Server Setup Tool Main Menu displays.

  • Page 167: Post Installation (Windows 2000)

    Server Setup Tool Starting SST Insert a blank diskette, and click OK. After creating the diskettes, you need to label them. To check label descriptions, select Detail and then Create Floppy Disks. For more information, refer to the SST online Help. Post Installation (Windows 2000) If you have finished the Windows 2000 installation: Start Windows 2000 Server and log on as the Administrator (or a user having...

  • Page 168: Netware Installation

    This section reviews the installation procedures for Netware 5.1 Before installing NetWare 5.1 If the Toshiba Server Setup Tool is used, it automatically sets up the RAID (disk array). Motherboard setup Activate the BIOS Setup Utility and select Other for “Installed O/S” on the Advanced menu.

  • Page 169: Changing The Boot Sequence

    Server Setup Tool Starting SST Start the Toshiba Server Setup Tool, select Utilities and then Creating FDs. Copy the following drivers to the floppy disks: Symbios NetWare Driver Intel LAN NetWare Driver Changing the boot sequence Before starting the driver installation procedure, use the BIOS setup utility to change the CD-ROM drive’s order in the boot sequence, enabling the CD-ROM to boot the OS.
  • Page 170 Move the cursor to “Storage adapters” using the arrow keys, and press the Enter key. Insert the Symbios NetWare Driver floppy disk created with the Toshiba Server Setup Tool in the floppy disk drive. Select Add an unlisted driver by pressing the Insert key twice.

  • Page 171: Netware 5.1 Post-Installation Procedure

    When the “List of network drivers currently selected” appears, delete the drivers with the key. Insert the Intel LAN NetWare Driver created with Toshiba Server Setup Tool in the floppy disk drive. Select Add an unlisted driver by pressing the Insert key.

  • Page 172: Additional Software Manual Installations

    User’s Guide. Toshiba Display Power Save Driver The Toshiba Display Power Save Driver is a device driver for Windows 2000 that controls the monitor’s power-saving function. After selecting Install Windows 2000 in the SST procedure, the driver will be automatically installed.

  • Page 173: Aft And Alb Functions

    Server Setup Tool AFT and ALB functions Start Explorer. Change the current directory to: \PUBLIC\UTILS\TOSHIBA\DPS Double-click setup.exe. Restart the system. AFT and ALB functions The server’s Network Adapter Card supports both the adapter fault tolerance (AFT) and adaptive load balance (ALB) functions. These can be used if an optional extension network adapter is installed.

  • Page 174: Chapter 6 Management Software

    Chapter 6 Management Software HarnessEye/web (HEW) is a web-based server management software system. Using the proxy network address, a HEW Agent can be monitored. Additionally, server information can also be monitored for errors. HEW modules HEW consists of three basic modules: Management Console Management Proxy Agent...
  • Page 175 Management Software HEW modules S.E.L. (System Event Log) display Displays the data logged in motherboard memory, including hardware error information. Automatic server restart Automatically reboots the server if the Agent is locked for a specified duration. Remote power control Turns the power on or off to the Agent machine from the Management Console. Error report If an error occurs, error information can be reported to the Management Console.

  • Page 176: Module Roles

    The HEW Agent monitors the server on which it is installed. System faults are sent to the Management Proxy. The Agent is responsible for responding to requests for information generated by the Management Proxy. Install the HEW Agent on each Magnia 3200 that you wish to monitor.

  • Page 177: Security

    Management Software Security Security HEW does not have Magnia security functions for data transferred over the network. It is recommended that you take whatever security measures that are appropriate for your environment. When it’s necessary to restrict the use of HEW to specific users, HEW folder access can be changed using IIS settings.

  • Page 178: Management Console

    Windows NT 4.0 Server (Service Pack 4 or later) Windows 2000 (Server or Advanced Server) Software IIS (Windows NT: Version 4.0, Windows2000, Version 5.0) Agent Supported Magnia 3200 Windows NT 4.0 Server (Service Pack 4 or later) Windows 2000 (Server or Advanced Server)

  • Page 179: Before Installing Harness Eye/Web

    Management Software Before Installing Harness Eye/web Before Installing Harness Eye/web This section describes the HarnessEye/web installation procedure. Keep the following points in mind: RAID configuration information is available only if the RAID controller card, driver and SNMP agent software are installed, properly configured and running on the server at the time of HEW Agent installation.
  • Page 180 Management Software Before Installing Harness Eye/web Select Public under the Accepted community names. This community should have READ WRITE or READ CREATE rights. To modify the rights, click Edit when the public community is highlighted. You can then modify the Community Rights for public.

  • Page 181: Installing Harnesseye/Web

    Installing HarnessEye/web To Install HarnessEye/web: Log on as Administrator or as a user with equivalent rights. Open Explorer and double-click SETUP.EXE in the \Public\Utils\Toshiba\HEYE directory on the Server Setup Tool installation CD. The HarnessEye/web Setup Welcome Screen displays. HarnessEye/web Setup Welcome screen...
  • Page 182 Management Software Installing HarnessEye/web Select Next. The following screen asks you to choose a Destination Location for the installation. Choose Destination Location screen Specify the installation destination and click Next. The Component Selection dialog box displays. Component Selection window Each main module you select will have additional configuration screens that setup will display.
  • Page 183 Management Software Installing HarnessEye/web The available sub-components of the Agent module depend on the Magnia Server model on which the installation is being performed. See the table below to determine which sub- components are available based on Magnia Server model number. Magnia Magnia Z300...
  • Page 184 Management Software Installing HarnessEye/web Select whether you want to register the Agent as part of the current Setup process or register the Agent manually at a later time. If you choose to register the HEW Agent at a later time, you will need to use the Agent Information Add/Delete Tool. When you have made your selection click Next.
  • Page 185 Management Software Installing HarnessEye/web Specify the Management Proxy(s) and click Next. The Alias Entry window displays. Alias Entry window If you want to assign an alias to the Agent, enter it. An alias is an alternative name that you can specify for a node name. If a node name is very long or contains many digits, it is difficult to distinguish a node name from other node names, so an alias is convenient.

  • Page 186: Removing Harnesseye/Web

    Management Software Removing HarnessEye/web Specify the Management Proxy to which the Management Console is to be connected. You can specify more than one Management Proxy. Management proxies can be added or removed after installation. After specifying the management proxy(s), click Next to start the installation. Completing HEW Installation Selecting the Management Proxy module on the Component screen does not generate additional installation screens.

  • Page 187: Using Harnesseye/Web

    Management Software Using HarnessEye/web After HarnessEye/web is removed, some files and folders may not have been removed. If so, reboot the computer and then remove the files and folders using Windows Explorer. Using HarnessEye/web To start HEW, click Start from the Windows taskbar, point to Programs, HEW, and select LocalHTML.

  • Page 188: Management Proxy Main Screen

    Management Software Using HarnessEye/web Management Proxy Main screen When a Management Proxy is selected, the following screen displays. Item Explanation Home Returns to the Management Proxy list screen. Help Displays Help information. Proxy Allows selection of a Management Proxy. The Agents managed by the selected Management Proxy are listed on the right pane.

  • Page 189: Agent List Screen

    Management Software Using HarnessEye/web Agent List screen When you click Agent List, the management Agents are listed. Item Explanation Node Name Displays the Agent node names. Alias Name Displays the Agent alias names.

  • Page 190: Error Log

    Management Software Using HarnessEye/web Error Log When you click Error Log, the error logs are displayed. The error logs displayed are the result of filtering each Agent’s system log (according to user settings) and forwarding via Management Proxy(s). Item Explanation Level Displays the error level.

  • Page 191: Agent Tab

    Management Software Using HarnessEye/web Agent tab When you select an Agent listed on the Agent tab on the left pane, the following screen displays. The pane on the left displays the Agent machines managed by the selected Management Proxy. The pane on the right displays information on the selected Agent. Item Explanation Node Name...

  • Page 192: Error Log

    Management Software Using HarnessEye/web Sensor Status IDE RAID Status SCSI RAID Status S.E.L. (System Event Log) Automatic Server Restart Remote Power Control Front Panel Indicators Performance Configure Alerts Error Log When you select Error Log for an Agent in the tree on the left pane, the following screen displays.

  • Page 193: Hardware Profile Screen

    Management Software Using HarnessEye/web Hardware Profile screen When you click Hardware Profile, the following screen displays. Item Explanation Components Lists hardware components. Value Displays information obtained for each component. Refresh Obtains latest information. Save Saves information as an HTML document. Set Timer Changes the interval at which new information is obtained from the Agent.

  • Page 194: Software Profile

    Management Software Using HarnessEye/web Software Profile When you click Software Profile, the following screen displays. The displayed items do not cover product information on all software products installed on agents. Item Explanation Components Lists hardware components. Value Displays information obtained for each component. Refresh Obtains latest information.

  • Page 195: Sensor Status

    Management Software Using HarnessEye/web Sensor Status When you click Sensor Status with the OS running, the following screen displays. Item Explanation Status Displays the sensor status. The types of possible status vary depending on the sensor type. Sensor Type Displays the type of sensor. Sensor Name Displays the name of the specific sensor.

  • Page 196: Ide Raid Status

    Management Software Using HarnessEye/web When you click Sensor Status with the OS stopped, the following screen displays. Item Explanation Status Displays the sensor status. The types of possible status vary depending on the sensor type. Sensor Type Displays the type of sensor. Sensor Name Displays the name of the specific sensor.

  • Page 197: Management Software

    Management Software Using HarnessEye/web Item Explanation Controller Displays IDE RAID controller information. Index Displays the controller index. Controller ID Displays the controller ID. Model Displays the model name. BIOS Version Displays the BIOS version. Revision Displays the MegaRAID IDE revision. Driver Version Displays the MegaRAID IDE driver version.

  • Page 198: Scsi Raid Status Screen

    Management Software Using HarnessEye/web Item Explanation Error Count Displays the error count. Smart Status Indicates whether S.M.A.R.T. error support is enabled. Logical Drives Displays the logical drive letters. Capacity Displays the physical disk capacity. Transfer Mode Displays the Transfer Mode. Serial Number Displays the serial number.
  • Page 199 Management Software Using HarnessEye/web Item Explanation Spinup Delay Displays the spin-up delay. Spinup Count Displays the spin-up count. Scan Channels Displays the number of scan channels. Logical Displays information on the logical drive. Index Displays the index number of the array’s logical drive . Status Displays the status of the logical drive.

  • Page 200: System Event Log)

    Management Software Using HarnessEye/web S.E.L. (System Event Log) The S.E.L. is the log stored in memory. When you click S.E.L. with the OS running, the following screen displays. In this window, the upper frame contains the main S.E.L screen, displaying 10 logs at a time, starting with the latest error and proceeding in reverse chronological order.
  • Page 201 Management Software Using HarnessEye/web Event type icon meanings Icon Type Information Warning Error Unknown Service Setting tab When you click the Service Setting tab, the following screen displays. Item Explanation Service Setting Sets the Service of S.E.L. on Agent. Update interval Specifies the monitoring interval in seconds.
  • Page 202 Management Software Using HarnessEye/web Back Up tab When you click the Back Up tab, the following screen displays. In this frame, you can set the SEL file backup options. Automatic backup and manual backup can both be set. Automatic backup Select the Do Automatic Backup check box to enable automatic backup Specify the maximum size allowed for the backup file.
  • Page 203 Management Software Using HarnessEye/web The following arguments can be input in the header information. ITEM ARGUMENT The date which started logging %STARTLOGDATE the System Event Log The date which logged latest %ENDLOGDATE System Event Log by the Agent Log File Download tab When you click the Log File Download tab, the following screen displays.
  • Page 204 Management Software Using HarnessEye/web When you click the Create Log File button, the following screen displays. You can use this screen to download the log file in text form. Click the file name (SEL_296_3b1c6f37.log in the above example) to display the download dialog box, from which you can start downloading.

  • Page 205: Automatic Server Restart Screen

    Management Software Using HarnessEye/web Automatic Server Restart screen When you click Automatic Server Restart, the following screen displays. On this screen, you can enable or disable Automatic Server Restart to automatically reboot the server if the server fails to respond within a specified period. Item Explanation Disable...

  • Page 206: Remote Power Control Screen

    Management Software Using HarnessEye/web If an OS crash occurs while this parameter is set to too small a value, the system may be rebooted before the memory dump is completely saved. To prevent this, set a reasonably large value that allows completion of memory dump saving. Remote Power Control screen This is a function for a Magnia Z300 only.
  • Page 207 Management Software Using HarnessEye/web When you click Remote Power Control with the OS stopped, the following screen displays. On this screen, you can force the power off at the Agent’s server (without performing ordinary shutdown procedures such as saving disk caches), turn the power back on, force a reboot (also without ordinary shutdown procedures), or force a system dump to be taken.

  • Page 208: Front Panel Indicators Screen

    Management Software Using HarnessEye/web Front Panel Indicators screen This is a function for a Magnia Z300 only. The Magnia Z300 is equipped with an upper and lower front panel indicator, each displaying up to 16 characters (if a scroll is used, it displays 40 characters).

  • Page 209: Performance Screen

    Management Software Using HarnessEye/web Item Explanation Lower Displays the characters provided on the lower part of the front panel indicator. Initialize Initializes the character strings of the Panel View 2 back to the default provided when this software was shipped. Performance screen This screen displays the thresholds and current utilization of the CPU and memory.
  • Page 210 Management Software Using HarnessEye/web Item Explanation Watch Item: CPU You can specify the CPU condition to be monitored. Watch this item Select this check box to direct the Agent Performance Monitoring Service to monitor CPU utilization. Alert Level Specify the threshold with a number from 0 to 100. Write Event Log Select this check box to write to the event log when CPU utilization exceeds the threshold.

  • Page 211: Configure Alerts Screen

    Management Software Using HarnessEye/web Configure Alerts screen When you click Configure Alerts, the following screen displays. Item Explanation Filter Settings tab Lists notification conditions. Exception Settings Lists exception conditions. Others tab Specifies other setting. Displays the next 10 information items. Displays the previous 10 information items.

  • Page 212: Filter Settings Tab

    Management Software Using HarnessEye/web Filter Settings tab If you click a Detail button (the condition number data button for the data you want to display) while the Filter Settings tab is active, the following screen displays. Item Explanation Logfile Displays the log file name. Event Type Displays the event type(s).
  • Page 213 Management Software Using HarnessEye/web If you click the Edit button while the Filter Settings tab is active, the following screen displays. Item Explanation Logfile Select the type of log file. Event Type Select the target event type(s). Specify one or more types. At least one type must be selected.
  • Page 214 Management Software Using HarnessEye/web Example1: If you want to set the following condition: Application log, Error, “Example” as an event source name, 1234 and 3000 to 3030 as event IDs, “Error” as Description Keyword, 1A2B as Data Filter Bytes, 2nd byte as Data Filter Offset, 60 seconds as Event Merging Interval.

  • Page 215: Advanced Setting Tab

    Submit Submits the current conditions to the Agent. When the Agent machine is a Magnia 3200, this screen is not displayed. Advanced Setting tab When you select the Advanced Setting tab on the left pane, the right pane still displays the screen that was displayed before you selected the Advanced Setting tab.

  • Page 216: Agent Entry Screen

    Management Software Using HarnessEye/web Item Explanation Agent Entry You can add, change, or delete information on the Agent managed by the selected Management Proxy. Data Base You can maintain the database installed on the selected Management Proxy. Alert Delivery You can make settings for error log reporting. Configuration Agent Entry screen When you select Agent Entry, the following screen displays.
  • Page 217 Management Software Using HarnessEye/web When you select the New Entry button in the Agent Entry screen, the following screen displays. Item Explanation Node Name Specify the node name. Alias Name Specify the alias name. IP Address Specify the IP address. Adds the IP address.

  • Page 218: Data Base Screen

    Management Software Using HarnessEye/web Data Base screen When you select Data Base to open the menu tree, the following subitems are displayed: Maintenance Backup Maintenance When you select Maintenance, the following screen displays. Item Explanation Maintenance You can specify a database maintenance schedule. Schedule Never Disables maintenance on the database.
  • Page 219 Management Software Using HarnessEye/web Item Explanation Maintenance You can specify a database maintenance setting. Setting Alert Entries Limit When the number of alerts exceeds the number specified here, old alerts are deleted in a first-in first-out manner. Deleted data are stored in another database. If 0 is specified, all data will be deleted in the next maintenance operation.

  • Page 220: Alert Delivery Configuration Screen

    Management Software Using HarnessEye/web Item Explanation Backup Alert File Lists the files in which alert data was backed up. Each List filename is ALYYYYMMDD.csv, where YYYY is the year, MM is the month, and DD is the day. You can click a filename to download it.
  • Page 221 Management Software Using HarnessEye/web Item Explanation Registered List You can specify destinations for Alert Messages. Displays an addition window on the lower half of the screen so that you can specify a computer name or an IP address of the Management Console machine.
  • Page 222 Management Software Using HarnessEye/web Alert Message Contents When you select Alert Message Contents, the following screen displays. Item Explanation Alert Message You can design the Alert Message display format. Message Format Specifies the format using desired character strings in combination with command arguments explained below. Saves the Alert Message Contents Setting.
  • Page 223 Management Software Using HarnessEye/web Example: The following line can be typed into the [Message Format] edit box: “Event Type: %ET occurred in Source Name: %SN, Log File: %LF.” The resulting Alert Message might appear as follows: “Event Type: Information occurred in Source Name: EventLog, Log File: system.” Email Address When you select Email Address, the following screen displays.
  • Page 224 Management Software Using HarnessEye/web Email Contents When you select Email Contents, the following screen displays. Item Explanation Email Message You can design the e-mail message headers and text. Email “Subject” Specify the e-mail Subject line. Header Email Server Specify the SMTP server name. Email “From”...

  • Page 225: Agent Information Add/Delete Tool

    C:\HEW\Agent. Activate this command from a command prompt. Using the tool Start the Management Proxy to make the TOSHIBA HEW Agent Register Service available. Enter the following command at the command prompt on the agent machine. Specifies whether to add or delete agent information.

  • Page 226: Management Proxy Add/Delete Tool

    Management Software Management Proxy Add/Delete Tool Management Proxy Add/Delete Tool The Management Proxy Add/Delete Tool can be used to add or delete a Management Proxy name in the settings on the initial screen display. When a Management Proxy that can be connected to via a web browser is defined, the tool creates an HTML file for connection to the Management Proxy.

  • Page 227: Alert Message Function

    Management Software Alert Message Function Alert Message Function If a fault occurs on an Agent, the Alert Message function displays the Alert Message window on the Manager screen. Starting the Function The Alert Message function automatically starts from the Startup folder when the Manager starts.
  • Page 228 Management Software Alert Message Function The Alert Message window is shown below: Alert Message window Item Explanation Agent column Displays the Agent on which a fault occurred. Date column Displays the date and time the fault occurred. Contents column Displays information about the fault, in the format defined by the user.
  • Page 229 Management Software Alert Message Function When the Detail button is clicked or an event is selected and double-clicked in the list view, the following detail window is displayed. Detail window Item Explanation Agent Displays the Agent on which the fault occurred. Date Displays the date and time the fault occurred.

  • Page 230: Local Configuration Tool

    If you want to use this tool on the machine without the HEW Agent function, you need to copy “HewConf” directory from the \Public\Utils\Toshiba\HEYE directory on the Server Setup Tool installation CD to a directory you want to copy. Activate this file to start the Local Configuration Tool.
  • Page 231 Management Software Local Configuration Tool Item Explanation Panel View 2 Displays the Alert Message from the Agent. Initialize Initializes the characters back to the default provided when this software was shipped. Buzzer Control screen If the alarm buzzer is sounding due a hardware fault, the Buzzer Stop button can be pressed to stop the buzzer.
  • Page 232 Management Software Local Configuration Tool Item Explanation Trap is transmitted If it is checked, it confirmed this function. to InsightManager Specifies this setting. To use this function, an HEW Agent is required on the Server. If an Agent function of HEW is not installed, install it.

  • Page 233: Remote Management

    Management Software Remote Management Remote Management To setup the LAN environment: Open Network, Properties and then click the Protocols tab. Click Add. In the Select Network Protocol window, select Point To Point Tunneling Protocol in Network Protocol, and click OK. Set Number of Virtual Private Networks, and click OK.

  • Page 234: Connection From The Guest

    Management Software Remote Management In this example, vpn is entered for the entry name. In the Server window, select the I am calling the Internet check box and then click Next. Even though the input box is labeled Phone number, specify the name or IP address of the host instead of a phone number, and then click Next.

  • Page 235: Verifying Connection On The Guest Side

    Management Software Remote Management Verifying Connection on the Guest Side To verify the guest side connection: Open the Control Panel and then double-click Dial-Up Networking Monitor to start the Dial-Up Networking Monitor. Double-click Summary to verify that vpn is enabled. Verifying Connection on the Host Side To verify the host side connection: Open the Control Panel and then double-click Dial-Up Networking Monitor to start...

  • Page 236: Chapter 7: If Something Goes Wrong

    Identifying the problem The Toshiba Magnia 3200 server is designed with redundant features to allow it to remain in service in the event of certain common failure conditions occur. Therefore, unless a critical fault has occurred, it should not be necessary to turn off the server during maintenance.

  • Page 237: Startup Sequence

    Write down any error message that appears on screen and take note of the tones generated by the speaker (“beep” code). This information will be very useful if you need to contact Toshiba for assistance or service.

  • Page 238: Startup Problems

    If Something Goes Wrong Application software problems Startup problems If an error occurs during server startup, check the following: Is the power cable connected properly to an appropriately grounded AC power outlet? Is the AC switch set to On? After pressing the power button, did the power on indicator turn green? Are all cables connected properly and securely? Are the PCI and ISA expansion cards installed properly? Are all switch settings, including jumper settings, for the expansion cards and...

  • Page 239: Common Hardware Problems

    Common hardware problems This section lists some common problems and their solutions. If you are unable to resolve the problem, contact an authorized Toshiba Magnia service provider or your hardware vendor. The front panel power indicator light is not on...

  • Page 240: The Fdd Indicator Light Is Not On

    If Something Goes Wrong Common hardware problems When Windows NT or Windows 2000 are used, is the screen resolution and synchronization frequency supported by the monitor? Start the server in VGA mode to check for normal operation. The FDD indicator light is not on Are the floppy disk drive’s signal and power cables connected properly? The HDD status indicator lights are not on Is the power connector for the hard disk drive (s) connected?

  • Page 241: Loading Of Raid Controller Bios Stops Midway

    If Something Goes Wrong Common hardware problems Are the CPU, memory, and keyboard properly connected? Connecting Hardware Devices on page 51. Run the BIOS Setup Utility to check the BIOS setup. BIOS Setup Utility on page 99. Loading of RAID controller BIOS stops midway Probable causes are that the RAID controller and hard disk drive are not properly connected, or that the RAID configuration is damaged or has not been built.

  • Page 242: The Os Does Not Boot, Or The Os Bootup Stops Midway

    If Something Goes Wrong Common hardware problems The OS does not boot, or the OS bootup stops midway There are a number of various factors, ranging from the hardware connection to the installed OS status which could be causing the problem. Execute the following procedure to isolate the problem.

  • Page 243: Remedy When Windows Nt/2000 Is Usable

    Toshiba Technical Support. On a system equipped with a redundant Hard Disk Drive (HDD), if you can confirm that one of the devices is malfunctioning, contact Toshiba Technical Support with the system running. NOTE: If one of the devices has malfunctioned on a system equipped with a redundant Hard Disk Drive (HDD), the malfunctioning device can be hot-swapped.

  • Page 244: Abnormal System Shutdown

    Before calling for service If you cannot solve the problem yourself, please confirm and record the following information prior to contacting Toshiba Technical Support: Product name and model number of the server (located on the rear of the server) Serial number of the server...

  • Page 245: Appendix A: Specifications

    (BTO) options available at the time this user’s guide was published. The most current specifications and BTO options are available on the Toshiba America Information Systems’ web site at www.support.toshiba.com The following information applies to the Toshiba Magnia 3200 unless otherwise stated. Model specifications PLATFORM SERIES NAME...
  • Page 246 MEMORY: SD-RAM Type ECC Registered Available Standard Configurations 128 MB / 256 MB / 512 MB / 1 GB Maximum 4 GB ECC/Parity Support Access Speed 50ns Data Bus Width 72Bit(64Bit+ECC/ Address width=12Bit) Local Clock Bus Speed 133 MHz Socket type (arranged in banks of 4) 168 Pin DIMM SUPPORTED FUNCTIONS Fault monitoring of all internal operating characteristics;...
  • Page 247 ETHERNET SUPPORT Chipset Support Network 100Base-TX/10BaseT AFT/ALB Support Yes (with Intel-based upgrade NICs) Wake-On-LAN™ Support Port RJ-45 EXPANSION BAY ROTATION CAPACITY Ultra 160 10,000 rpm 9 GB (Up to 5 total) 18 GB 36 GB 73 GB EXPANSION SLOTS PCI: 64 Bit / 66 MHz (5VPCI) PCI: 32 Bit / 33 MHz (5VPCI) POWER SUPPLY EPS model (300 W)
  • Page 248 SECURITY Hardware Password Support Fixed disk sector protection DIMENSIONS Measurements Pedestal model 8.6 inches x 17.4 inches x 23 inches 220mm x 444mm x 586mm Rack-mounted model 16.6 inches x 8.5 inches x 22.4 inches 424mm x 218mm x 570mm Weight 83 Lbs (35 Kg) CERTIFIED SOFTWARE...
  • Page 249 COMPONENT STORAGE 720 KB / 1.44 MB Form Factor 3.5" Height 1" HDD Options (18.0 GB) Part Number CA05904-B14600TS F/W 0107 Form Factor 3.5" Height 1" Interface (All Models) Ultra160 Buffer 8 MB Hot swappable Certifications SMART, SCA2 HDD Options (36 GB) Part Number CA05904-B24600TS F/W 0107 Form Factor...
  • Page 250 RAID Controller Options Toshiba Part Number Express 500 Processor type Dual channel AMI MegaRAID LVDS 64-Bit Ultra160 SCSI PCI RAID 0 Ready Local Bus support Burst Data Transfer Rate 132 MB/s Standard cache Memory Type 16 MB FAST PAGE SIMM...
  • Page 251 Multi-threading Multi-Threading of up to 255 Commands Simultaneously Physical drive support Max 8 Physical Drives per 1 Logical Array Logical drive support 8 Logical Drives per MegaRAID Controller Fault Tolerance Fault Bus support Yes (SAF-TE ) Auto Detection of Failed HDD Rebuild Automatic : Only in case of configured Hot Spare Drive Hot spare support...
  • Page 252 Interrupt levels Device Interval timer Keyboard buffer full Cascade interrupt for IRQ9 Onboard serial port B (COM2) Onboard serial port A (COM1) Onboard network adapter, USB Onboard floppy disk controller Parallel port LPT1 Real-time clock (RTC) ACPI Onboard SCSI A and B (SM card) NIC (SM card) Onboard PS/2 mouse port Arithmetic coprocessor...
  • Page 253 Relationship between PCI slots, PCI devices, and device numbers Settings for an optional PCI card or an onboard PCI device using the SSU (System Setup Utility) may require unique device numbers when there are devices of the same device name. The available PCI slots and the device numbers of onboard PCI devices are listed in the table below.

  • Page 254: Appendix B: Interface

    Appendix B: Interface RGB interface DEFINITION: In the following tables, I/O denotes input/output as seen by the server. RGB connector Pin number Signal name Description Red video signal Green video signal Blue video signal Unused Not used Signal ground Signal ground Signal ground Signal ground Unused...

  • Page 255: Rgb Interface Synchronizing Signals

    RGB interface synchronizing signals The supported display modes depend on the installed operating system and the type of monitor connected to the server. Resolution 640 x 480 800 x 600 1024 x 768 Colors 256, 64K, 16M 256, 64K, 16M 256, 64K, 16M Scanning Non-interlaced...
  • Page 256 Parallel (printer) interface Printer connector Pin number Signal name Meaning _STROBE Synchronizing output signal for loading PD0-to-PD7 data RD0-PD7 Output signal for sending the 0th-to-7th bit data _ACK Request pulse generated from the printer immediately after its BUSY status has been released BUSY DC-level signal indicating whether the printer is ready to receive data...

  • Page 257: Usb Interface

    USB interface LAN connector Pin number Signal name Meaning Cable power DATA- Data (-) DATA+ Data (+) Cable ground LAN interface 1 2 3 LAN connector Pin number Signal name Meaning Transmit Data (+) Transmit Data (-) Receive Data (+) Unused Not used Unused...
  • Page 258 Expansion slots (64bit/66MHz PCI) 3.3V system environment Pin number Side B Side A -12V TRST_L +3.3V INTA_L INTB_L INTC_L INTD_L PRSNT1_L Reserved Reserved +3.3V PRSNT2_L Reserved Connector key Connector key Connector key Connector key Reserved Reserved RST_L PCICLK +3.3V GNT_L REQ_L +3.3V Reserved...
  • Page 259 3.3V system environment Pin number Side B Side A (+3.3V) TRDY_L DEVSEL_L STOP_L LOCK_L (+3.3V) PERR_L SDONE (+3.3V) SBO_L SERR_L (+3.3V) CBEI_L AD[15] AD[14] (+3.3V) AD[13] AD[12] AD[11] AD[10] AD[09] AD08 C/BE[0]_L AD[07] (+3.3V) (+3.3V) AD[06] AD[05] AD[04] AD[03] AD[02] AD[01] AD[00] +3.3V...
  • Page 260 3.3V system environment Pin number Side B Side A AD56 AD55 AD54 AD53 +3.3V AD52 AD51 AD50 AD49 +3.3V AD48 AD47 AD46 AD45 AD44 AD43 AD42 AD41 +3.3V AD40 AD39 AD38 AD37 +3.3V AD36 AD35 AD34 AD33 AD32 Reserved Reserved Reserved Reserved...
  • Page 261 Expansion slots (32bit/33MHz PCI) 5V system environment Pin number Side B Side A -12V TRST# INTA# INTB# INTC# INTD# PRSNT1# Reserved Reserved +5V(I/O) PRSNT2# Reserved Reserved Reserved RST# +5V(I/O) GNT# REQ# Reserved AD[31] AD[30] AD[29] (3.3V) AD[28] AD[27] AD[26] AD[25] (+3.3V) AD[24] C/BE[3]#...
  • Page 262 5V system environment Pin number Side B Side A (+3.3V) TRDY# DEVSEL# STOP_L LOCK# (+3.3V) PERR# SDONE (+3.3V) SBO# (+3.3V) AD[15] AD[14] (+3.3V) AD[13] AD[12] AD[11] AD[10] AD[09] Connector Key Connector Key AD08 C/BE[0]# AD[07] (+3.3V) (+3.3V) AD[06] AD[05] AD[04] AD[03] AD[02] AD[01]...

  • Page 263: Appendix C: Jumper Settings

    Appendix C: Jumper Settings Password If you forget the registered password, set jumper SW1 on the motherboard to clear the password, then restart the server. SW1-1ON Clears the password. Protect Hardware setup information To return hardware setup information to the default settings, perform the following steps: Set jumper SW1-2 on the motherboard to “Clear,”...
  • Page 264 1. Password clear: The password is cleared if the server is started with this switch in the “ON” position. 2. CMOS clear: Data in the flash memory is cleared if the server is started with this switch in the “ON” position. 3.

  • Page 265: Appendix D: Sensor List

    Appendix D: Sensor List The following table provides a list of sensors installed in the system. These sensors are intended for use with server monitoring software. Sensor Event/ No on Sensor Reading Comments: Type Type Sensor Usage Voltage Threshold CPU VTT Sensor (02H) (01H) Voltage...
  • Page 266 Sensor Event/ No on Sensor Reading Comments: Type Type Sensor Usage Voltage Threshold CPU 1 CORE Voltage Sensor (02H) (01H) Voltage Threshold VCC 3.3 Sensor 2 (02H) (01H) Voltage Threshold Power Supply 5V Sensor (02H) (01H) Temperature Threshold SYS Temperature Sensor 2 (01H) (01H) Temperature...
  • Page 267 Sensor Event/ No on Sensor Reading Comments: Type Type Sensor Usage Current Digital USB 0 Over Current Sensor (03H) Discrete (09H) Current Digital USB 1 Over Current Sensor (03H) Discrete (09H) Processor Sensor CPU 1 IERR and Thermal Trip (07H) Specific sensor (6FH)

  • Page 268: Appendix E: Unit Logs

    Appendix E: Unit Logs About the unit logs Unit logs are listed on following pages. Use these logs to record system component additions and information on removed optional items. The information that has been recorded may need to be used when executing various utilities. The unit logs consist of a log concerning the basic system configuration, and a log relating to added units (system components).
  • Page 269 CPUs The base Toshiba Magnia 3200 server is configured with a single CPU module with a specified frequency (clock speed) and cache size. If your server has a dual-CPU configuration, or you are upgrading your server to a dual-CPU configuration, you must install CPU modules that have the same speed, cache size, and connector technology.

  • Page 270: Scsi Units

    SCSI units Connected to: Maker/Model No./Type No. SCSI ID Date installed Internal Added Expansion cards Slot Maker/Model No./Type No. Memory Date installed PCI-1 PCI-2 PCI-3 PCI-4 PCI-5 Other optional items Slot Maker/Model No./Type No. Settings, etc. Date installed Serial port 1 (COM1) Serial port 2 (COM2) Parallel port (Printer port)
  • Page 271 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms Amps Alternating Current ACPI: Advanced Configuration Power Interface AFT: Adapter Fault Tolerance ALB: Adapter Load Balancing ANSI: American National Standards Institute APM: Advanced Power Management ASCII: American Standard Code for Information Interchange ATAPI:...
  • Page 272 COM2: Communications Port 2 (serial port) CPS: Characters Per Second CPU: Central Processing Unit CRC: Cyclic Redundancy Check CRT: Cathode Ray Tube CTS: Clear To Send Direct Current DCD: Data Carrier Detect DDS: Disk Drive Subsystem DIMM: Dual Inline Memory Module DIP: Dual In-line Package DMA:...
  • Page 273 EDO RAM: Enhanced Data Output Random Access Memory EIDE: Enhanced Integrated Drive Electronics EISA: Extended Industry Standard Architecture EMP: Emergency Management Port EPP: Enhanced Parallel Port ESCD: Extended System Configuration Data ESD: Electrostatic Discharge FAT: File Allocation Table FCC: Federal Communications Commission FDC: Floppy Disk Controller FIR:...
  • Page 274 IrDA: Infrared Data Association IRQ: Interrupt Request ISA: Industry Standard Architecture ISDN: Integrated Services Digital Network Kilobyte KBD: Keyboard Kbps: Kilobits per second LAN: Local Area Network LBA: Logical Block Addressing LCD: Liquid Crystal Display LDSM: LAN Desk Server Manager LED: Light-Emitting Diode LFB:...
  • Page 275 MS-DOS: Microsoft Disk Operating System NIC: Network Interface Controller NLM: Network Loadable Module NMI: Non-Maskable Interrupt NPX: Numerical Processor eXtension PCI: Peripheral Component Interconnect PIO: Programmed Input/Output POST: Power On Self Test PnP: Plug and Play P-P: Peak to Peak RAID: Redundant Array of Independent Disks RAM:...
  • Page 276 SMP: Symmetric Multiprocessing SPB: Synchronous Pipeline Burst (cache) SST: Server Setup Tool SSU: System Setup Utility SVGA: Super Video Graphics Adapter TSR: Terminate and Stay Resident TXD: Transmitted Data UART: Universal Asynchronous Receiver/Transmitter URL: Universal Resource Locator UPS: Uninterruptable Power Supply USB: Universal Serial Bus Volts...
  • Page 277 address: 1) A number that identifies the location of information, such as the name of a file or a value for processing, in a computer system or network. A device may use a specific memory address to transfer information to and from the computer. See also hexadecimal.
  • Page 278 application: A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets and database management systems. See also program. array: 1) A table of values that a program treats as a single unit. 2) A set of hard disk drives that are linked together to provide a very large amount of data storage.
  • Page 279 backup: A copy of a file, usually on removable disk or tape, kept in case the original is lost or damaged. It’s a good idea to keep backup copies of all your important files. bandwidth: The amount of data that can be transmitted per second over a communications channel.
  • Page 280 binary: The base-two number system, in which the only digits are 0 and 1. This system is used in computers since it can be implemented as a series of electronic signals that are either off (0) or on (1). From right to left, the digits in a binary number have the values 1 2 4 8 16 and so on.
  • Page 281 boot disk controller: The controller for the disk drive that the BIOS uses to load the operating system. By default, this is the controller for the primary floppy disk drive (A:). If you designate another disk drive as the boot drive, its controller becomes the boot disk controller.
  • Page 282 cache buffer: A block of memory in a file server used as temporary storage for data being transferred to and from a workstation. File server performance is greatly increased with cache buffers which allow workstations to access data from memory rather than disk. capacity: The amount of information that can be stored in a computer’s memory or on a storage device such as a hard disk, diskette, or CD-ROM.
  • Page 283 chip: A small piece of silicon containing computer logic and circuits for processing, memory, input/output and/or control functions. Chips are mounted on printed circuit boards. choose: To use the mouse or keyboard to select a menu item, a button or an icon. click: To press and release a mouse button.
  • Page 284 compression: The translation of data (video, audio, digital or a combination) to a more compact form for storage or transmission. In computer terms, files are compressed by removing repetitive and blank characters. Depending on the type of file, this can result in a size reduction of over 90%. Modems use compression to reduce the amount of time needed to send or receive a file.
  • Page 285 CD-ROM drive or printer. The operating system loads many device drivers when you turn the computer on. diagnostic tools: Tools used to help solve installation and configuration problems. The Toshiba Server Setup Tool and System Setup Utility are examples of diagnostic tools.
  • Page 286 dialog box: 1) A box requesting information. Typically it contains a combination of buttons, lists and text-entry boxes. 2) A box containing a message. It may tell you that a process has completed successfully. Alternatively, it may be a warning that the computer cannot do what you asked or that obeying your instructions may destroy data.
  • Page 287 disc: An optical storage medium for computer information. It consists of a shiny, non- magnetic metal platter on which information is recorded and read back using laser technology. See also CD-ROM. disk: 1) The general term for any circular platter that can store computer information. 2) A magnetic storage medium, such as a hard disk or diskette.
  • Page 288 document: 1) A file containing a report, letter, user guide, etc. 2) In Windows 95, Windows 98 or Windows NT, any file that contains the information you are working on. See also file. documentation: The set of manuals and/or other instructions written for the users of a computer system or program.
  • Page 289 EISA: Extended ISA, an expansion bus design which maintains compatibility with ISA but provides a 32-bit data path and additional features. It provides much faster data throughput than ISA and is used in high performance servers. emulation: A technique in which a device or program imitates another device or program. enable: To turn on a computer option.
  • Page 290 external device: Any device connected to a port on your computer. Examples of external devices are printers, tape backup units, and scanners. faceplate: A protective cover that can be removed to permit the installation of an additional device. file: A collection of related information (such as the information required for a program or document) saved on disk with a unique name .
  • Page 291 folder (also called directory): Part of the organizational structure that allows the operating system to locate files (documents). Each folder holds a number of related files and folders (subdirectories). font: A complete set of characters of one design and size, used to display information on the screen or output it to a printer.
  • Page 292 GUI (Graphical User Interface): A user interface that uses a mouse and a bit-mapped graphics display to make basic computer operations substantially easier for the user. Standard features include message boxes, a clipboard, dialog boxes, scroll boxes, WYSIWYG (what-you-see-is-what-you-get) on-screen page presentation and multiple on-screen windows.
  • Page 293 hub: A central connecting device in a network that joins communications lines together in a star configuration. A switching hub also routes messages and packets among the computers connected to the network. hypermedia: A method of providing multiple connected pathways through a body of information, allowing users to jump easily from a topic to related or supplementary material, which may be text, graphics, audio, images or video.
  • Page 294 Integrated Services Digital Network (ISDN): A world-wide communications network for delivering telephone and data services. It uses two types of communications channel: a B channel which carries voice, graphics and data at 64 Kbps, and a D channel which carries control information for signalling at 16 Kbps. A basic ISDN installation typically provides two B channels and one D channel.
  • Page 295 kilobyte (KB): A unit of data storage equal to 1024 bytes. Although kilo means 1000, for computers it refers to 1024, or 2 raised to the 10th power. See also byte. laser disc: Reflective-optical videodisc, recorded and read by laser light. legacy device: 1) A peripheral device or card that does not have Plug and Play capability built into it.
  • Page 296 math coprocessor: A special processor that performs arithmetic calculations on exponential numbers. Since a computer’s main processor calculates with integers, a math coprocessor can greatly improve system speed if you work with large spreadsheets or some graphics programs. Some processor chips include a built-in math coprocessor.
  • Page 297 monitor: An external device that uses rows and columns of pixels to display alphanumeric characters or graphical images. A cathode ray tube (CRT) is a common type of monitor. motherboard: The main printed circuit board in the computer. It contains the processor chip, memory and other major system components.
  • Page 298 network: A collection of interconnected, individually controlled computers, together with the hardware and software used to connect them. A network allows users to share data and peripheral devices, such as printers, and to exchange electronic mail. Network Interface Controller (NIC): A controller that acts as the communications interface between a personal computer and a network.
  • Page 299 operating system: A set of programs that controls how the computer works. Operating system functions include creating programs and data files, and controlling the flow of information between the processor, memory and devices. Examples of operating systems used by computers are MS-DOS, Windows 95 and Novell NetWare.
  • Page 300 path (full path): The unique identifier for a file consisting of the file name preceded by the drive, the top-level directory or folder and any lower-level directories or folders. peripheral devices: Computer devices other than the CPU and memory. A peripheral device may be internal (inside the case), or external (outside the case).
  • Page 301 program: A set of instructions that tells the computer what to do. Programs call for information (input), which is entered at the keyboard or by means of a pointing device, or obtained from a file. The computer processes the data, according to the instructions in the program, and sends the results to a device such as a screen, a printer or a disk.
  • Page 302 A Class A device is sufficient for office use. Class B is a more stringent classification applying to equipment for home use. Toshiba desktop and notebook computers are Class B devices, Toshiba servers are Class A. radio frequency interference (RFI) shield: A metal shield enclosing the printed circuit boards of the printer or computer to prevent interference with radio and TV reception.
  • Page 303 Examples of these system resources are memory, interrupt request (IRQ) lines, direct memory access (DMA) channels, and port addresses. On the server, you use the Toshiba System Setup Tool to configure system resources.
  • Page 304 RJ-45: (Registered Jack-45) A telephone connector that holds up to eight wires. RJ-45 plugs and sockets are used in 10BaseT Ethernet and Token Ring Type 1 devices. root directory: The directory on a disk at the “top” of the directory (or folder) structure. All subdirectories (folders) on the disk connect directly or indirectly to the root directory.
  • Page 305 Stand by: A feature in Windows 98 that, like Windows 95’s Suspend command or Toshiba’s Resume Mode, allows you to turn off the computer without exiting your applications and to continue from where you left off when you turn on the computer again.
  • Page 306 system disk: A diskette that contains the operating system files that are needed to start the computer. Any physical diskette can be formatted as a system disk. A system disk is also called a bootable disk. system prompt: In MS-DOS mode, one or more characters that indicate that the operating system is ready for you to enter a command.
  • Page 307 Uninterruptible Power Supply (UPS): A device connected between a piece of electrical equipment, such as a computer system, and the AC power source to protect against transient power conditions and short-term power outages. A UPS unit contains a power-level sensor and a battery. If the sensor detects a loss of power, it switches over to the battery giving you time to save data and close down the system.
  • Page 308 World Wide Web: The international network of home pages linked together over the Internet by hypertext jumps. A user of the WWW can jump from page to page regardless of the location of each page. write protection: A safeguard that physically prevents you from deleting the information on a diskette or other storage media.
  • Page 310 Index Data Base Backup Maintenance Advanced Setting Agent ergonomics Agent Entry Error Log Agent Information expansion slots Agent Information Add/Delete Tool PCI-type card Agent List Agent tab Alert Delivery Configuration fans Alert Message Contents cooling fans Alert Message Location location Email Address floppy disk drive Email Contents...
  • Page 311 CD-ROM drive starting from the hard disk drive Toshiba Server Setup Tool CD Onboard SCSI Utility turning off turning on server security Panel Control full access...
  • Page 312 Toshiba Magnia 3030/3030R system components record logs unit logs Toshiba Server Setup Tool (SST) troubleshooting application software no restart after abnormal shutdown startup sequence troubleshooting procedure turning on the server unit logs Wake on LAN feature...

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Magnia 3200r

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