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Honeywell MS2320 Installation And User Manual

Stratosh scanner / avery scale
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MS2320
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StratosH
Scanner / Avery Scale
Installation and User's Guide
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Summary of Contents for Honeywell MS2320

  • Page 1 MS2320 ® StratosH Scanner / Avery Scale Installation and User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    Unpacking the Unit ................................. 11 MS2320 Package Warning ..............................12 Lifting the Unit by the Handles ............................12 MS2320 Mounting Diagram (Two Point Support) ....................... 13 MS2320 Mounting Diagram (Three Point Support) ......................14 Cable Installation (Interface Specific) ............................. 15 RS232 ....................................
  • Page 4 ABLE OF ONTENTS Keyboard Emulation Mode .............................. 17 RS485 ....................................20 Cable Installation (Secondary Honeywell Scanner) ....................... 22 EAS Deactivation ................................... 24 CANNER PERATION Scan Zone ....................................25 IR Activation Area (IR LED Output) ............................27 Indicator Descriptions ................................28 Audible ....................................
  • Page 5 ABLE OF ONTENTS AINTENANCE Platter / Horizontal Scan Window Replacement ........................50 Vertical Scan Window Replacement ............................51 Daily Maintenance .................................. 51 ROUBLESHOOTING Troubleshooting Symptom / Solution Chart ..........................52 CANNER AND ABLE ERMINATIONS Scanner Pinout Connections ..............................54 Cable Connector Configurations ............................56 EGULATORY OMPLIANCE Safety .....................................

  • Page 7: Introduction

    RODUCT VERVIEW The StratosH MS2320 is designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With advanced features like 6-sided, 360° scanning, 5840 scans per second, a comprehensive scan zone and advanced decoding software, this high performance in-counter scanner/scale model guarantees fast customer checkouts with minimal operator fatigue and stress.

  • Page 8: Model Number Designation

    * See model number designation above for detailed information on interface, window, cable and unit type. ® 00-02407x MetroSelect Configuration Guide 00-02034x MS2xxx Stratos Series Configuration Addendum 00-02048x MS2320 StratosH Scanner/Avery Scale Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. PTIONAL CCESSORIES Part # Description 57-57000x-N-3 RS232 Interface Cable, Straight Cord...

  • Page 9: Replacement Parts

    NTRODUCTION PTIONAL CCESSORIES Part # Description AC to DC Power Transformer - Regulated Output: +5V @ 4A +12V @ 1.5A 46-46812 120V United States and Canada 46-46813 220V – 240V Continental European 46-46814 220V – 240V United Kingdom 46-46817 220V – 240V China 46-46928 220V –...

  • Page 10: General Precautions

    NTRODUCTION ENERAL RECAUTIONS The following list includes general precautions to remember when handling the StratosH. the unit upside down with the platter in place. Figure 4 on the window in the RESS placement platter or the vertical window frame. Figure 5 LATTER EMOVAL No hardware or tools are required to remove the...

  • Page 11: Ms2320 Scanner/Scale Design Specifications

    NTRODUCTION MS2320 S CANNER CALE ESIGN PECIFICATIONS Design Specifications Operational Light Source: VLD 650 nm Peak Laser Power: <2.2 mW Maximum IR LED Output: 50µW per IEC 60825-1 measurement procedure Horizontal Depth of Field: 0 mm - 152 mm (0"- 6") for 0.33 mm (13 mil) Bar Code Vertical Depth of Field: 0 mm - 216 mm (0"- 8.5") for 0.33 mm (13 mil) Bar Code...

  • Page 12: Base Model Characteristics

    ODEL HARACTERISTICS MS2320 Scanner/Avery Scale Components Figure 8. MS2320 Components ESCRIPTION OF Blue and White LED Indicators (see page 28) Volume/Tone Multi-Function Button (see page 33) Scale Zero Button Speaker (see page 28) High Impact Window Frame / Vertical Window (Laser Aperture) (see page 3)

  • Page 13: Dimensions

    ODEL HARACTERISTICS MS2320 Scanner/Avery Scale Dimensions Figure 9. MS2320 Dimensions Connector Panel Figure 10. MS2320 Connector Panel Specifications are subject to change without notice.

  • Page 14: Caution And Serial Number Labels

    MS2320 Scanner/Avery Scale Caution and Serial Number Labels Figure 11. MS2320 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

  • Page 15: Installation

    Ventilation and Spacing All StratosH models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Honeywell recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit.

  • Page 16: Power Installation

    Installation: Cable Installation (Interface Specific) section of this manual. Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.

  • Page 17: Unpacking The Unit

    NSTALLATION NPACKING THE Make sure the shipping box is top-side up before opening. Remove the accessories box and check the box’s content for the following items. • Product Manuals • Power Supply Figure 12 • Communication Cables Lift the scanner out of the shipping box by gripping the bottom of the unit on both sides.

  • Page 18: Ms2320 Package Warning

    NSTALLATION NPACKING THE MS2320 Package Warning All hardware securing the scale arms during shipping must be removed or the scale will not function! Do not discard instruction sheet and shipping hardware! These items must be reinstalled if the unit is going to be shipped.

  • Page 19: Ms2320 Mounting Diagram (Two Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2320 Mounting Diagram (Two Point Support) Figure 18. MS2320 Mounting Diagram, Two Point Support Specifications are subject to change without notice.

  • Page 20: Ms2320 Mounting Diagram (Three Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2320 Mounting Diagram (Three Point Support) Figure 19. MS2320 Mounting Diagram, Three Point Support Specifications are subject to change without notice.

  • Page 21: Cable Installation (Interface Specific)

    The outlet should be located near the equipment and be easily accessible. Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 22 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS232 Turn on the host system. 10. Scan the Recall Defaults bar code. The Recall Defaults bar code is located in the MetroSelect Configuration Guide ( 00-02407x), under Need to Start Over. 11. Configure the StratosH to match the host system’s RS232 parameters. Refer to the MetroSelect Configuration Guide ( 00-02407x) under Section G: RS232 for Enabling RS232 Mode (scan the recall defaults bar code first).

  • Page 23: Full Speed Usb

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 24 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC PEED Turn on the host system. 10. Configure the StratosH to match the host system’s USB parameters. For Single Cable Applications: The IBM OEM Full Speed USB English and Metric bar codes are located in the MS2xxx Stratos Series Configuration Addendum ( 00-02034x) under Scanner Configuration Bar Codes: Single Cable Protocols for POS Compatibility, IBM OEM Full Speed USB.
  • Page 25 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC xxx* Specifies international connection. See page 3 for a complete listing of power supply options and their part numbers. See power source caution statement on page 8 of this manual. Figure 21. USB Cable Installation Schematic...

  • Page 26: Rs485

    The outlet should be located near the equipment and be easily accessible. Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 27 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS485 Turn on the host system. 10. Configure the StratosH to match the host system’s RS485 parameters. For Single Cable Applications: The IBM 3 Generation 46xx, English and Metric bar codes are located in the MS2xxx Stratos Series Configuration Addendum ( 00-02034x) under Scanner Configuration Bar Codes: Single Cable Protocols for POS Compatibility, IBM 3...

  • Page 28: Cable Installation (Secondary Honeywell Scanner)

    ONEYWELL CANNER The following steps describe how to properly install the cables between a secondary Honeywell scanner and the StratosH. The StratosH and the secondary scanner must then be configured to communicate properly. Cable installation alone does not guarantee that the StratosH will communicate properly with the host system and secondary scanner.
  • Page 29 NSTALLATION ABLE NSTALLATION ECONDARY ONEYWELL CANNER † See Aux power notes on page 22 See power source caution statement on page 8 of this manual. Figure 23. Secondary Scanner Cable Installation Schematic...

  • Page 30: Eas Deactivation

    SW1 & SW2 switches 1 and 6 set to ON All StratosH models have a connector labeled EAS In on the bottom of the unit. Honeywell has an optional EAS cable 52-52511x) available for purchase for connection between the Checkpoint device and the StratosH.

  • Page 31: Scanner Operation

    CANNER PERATION Figure 26. Checker-Side (13 mil) Figure 27. Horizontal Left/Right (13 mil) Specifications are subject to change without notice.
  • Page 32 CANNER PERATION Figure 28. Horizontal Direct (13 mil) Figure 29. Vertical Direct (13 mil) Specifications are subject to change without notice.

  • Page 33: Ir Activation Area (Ir Led Output)

    CANNER PERATION IR A (IR LED O CTIVATION UTPUT † † The StratosH’’s default power save mode is Dual Action Power Save Mode #2 (see page 32). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals. Any movement detected by the IR in the activation area, shown below, will cause the scanner to exit the power save mode.

  • Page 34: Indicator Descriptions

    CANNER PERATION NDICATOR ESCRIPTIONS Audible When in operation, the StratosH provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone &...

  • Page 35: Failure

    CANNER PERATION NDICATOR ESCRIPTIONS Visual Steady White and Blue After a successful scan, the scanner transmits the data to the host device. Some communication modes require that the host inform the scanner when data is ready to be received. If the host is not ready to accept the information, the scanner’s white LED will remain on until the data can be transmitted.

  • Page 36: Diagnostic Indicator Display; Error Codes

    CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display There is a two-digit error code display located under the platter near the end of the scanner farthest from the vertical window (see figure below). Figure 32. Error Code Display The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance. RROR ESCRIPTION Reserved...
  • Page 37 CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display RROR ESCRIPTION SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center. The scanning operation can continue with this error active.

  • Page 38: Power Save Modes

    CANNER PERATION OWER ODES The StratosH has five configurable power save modes. Refer to the MetroSelect Configuration Guide ( 00-02407 for additional information on Power Save Modes. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code it will exit the Blink mode.

  • Page 39: Beeper Options And Button Functions

    CANNER PERATION EEPER PTIONS AND UTTON UNCTIONS Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory. The silent (no beep) tone is also selectable.

  • Page 40: Startup

    ONFIGURATION All StratosH series scanners have been configured at the factory with a set of default communication protocols. Since many host systems have unique formats and protocol requirements, Honeywell provides a wide range of configurable features that ® may be selected with the use of the MetroSelect...

  • Page 41: Scale Operation

    CALE PERATION CALE EROING After the unit has been officially calibrated (see page 36) the scale can be re-zeroed by pressing the scale zeroing button on either the unit or on the remote display stand. Refer to the figures below for button locations. Figure 37.

  • Page 42: Calibration

    CALE PERATION ALIBRATION The scanner/scale must be calibrated if: • it is a first time installation • the scale cannot be re-zeroed • the calibration verification tests indicate errors • there is a change in the units of measure [i.e. from pounds (lbs.) to kilograms (kg)] •...

  • Page 43: Priming The Scale For Calibration (Lbs. & Kg)

    CALE PERATION ALIBRATION Priming the Scale for Calibration Prime the scale before starting either method of calibration. Calibrate the scanner/scale after the unit is installed in the checkout countertop. It is important to use the correct certified (lb. or kg.) field weight set when calibrating the scale. Check the platter to ensure that nothing is interfering with its freedom to move.

  • Page 44: Scale Calibration Procedure (Lbs. & Kg) With Remote Display

    Enter full service access mode. Power down the unit if necessary. Press and hold down the calibration push button then power up the scanner/scale. Release the calibration push button. Figure 42. Entering Full Service Access Mode See power source caution statement on page 8 of this manual. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 45 Calibrate a zero load. Press the right arrow (►) button once when the remote display reads CAL 1 and there is no load on the scale platter. Figure 45. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 46 13. Exit calibration mode. Press and hold the test button for at least 3 seconds then release. With no load on the scale the display should read 0.00 lb. or 0.000 kg. Figure 50. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 47 14. The unit’s calibration must now be verified as required by state and/or local Weights and Measures regulations (starting on page 46). Need to Start Over? To exit the calibration mode or restart the process, press the test button then the clear button. Figure 51. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...

  • Page 48: Bar Code Calibration Procedure Without Remote Display

    RS232 cable from the unit. Figure 53. Entering the Scale Program Mode See power source caution statement on page 8 of this manual. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 49 Calibrate a zero load. The white LEDs will blink once periodically. Wait 8 to 10 seconds for scale stability then press the beeper volume switch one time. The beeper will beep one time indicating that the Cal 1 value has been stored. Figure 56. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 50 Remove the remaining half load from the scale. The white LEDs will blink five times periodically. Wait for scale stability, and then press the beeper volume switch once. The beeper will beep five times indicating that the Cal 5 value has been stored. Figure 60. * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...
  • Page 51 See power source caution statement on page 8 of this manual. 15. The unit’s calibration must now be verified as required by state and/or local Weights and Measures regulations (starting on page 46). * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...

  • Page 52: Calibration Verification

    CALE PERATION ALIBRATION ERIFICATION U.S. Pounds (lbs.) The following tests verify if the scale's Calibration is accurate. For Kilograms see instructions starting on page 47. The following tests are based on a 2-digit accuracy setting for pounds. Increasing Load Test ...

  • Page 53: Kilograms (Kg)

    CALE PERATION ALIBRATION ERIFICATION Kilograms (kg) The following tests verify if the scale's Calibration is accurate. For US Pounds see instructions starting on page 46. The following tests are based on a 3-digit accuracy setting for kilograms. Increasing Load Test ...

  • Page 54: Security Seal Installation

    Reinstall the calibration switch/button cover. Figure 64. Calibration Switch/Button Cover Apply the calibration security seal over the switch cover. Figure 65. Calibration Switch/Button Security Seal Placement Reinstall the platter. Figure 66. Platter Installation * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...

  • Page 55: Wire Security Seal (Conversion Kit 46-46890)

    Insert the tab on the end of the transparent cage cover into the slot on the security cage then snap the other end into place over the security cage hook. Reinstall the platter. Figure 67. Calibration Switch/Button Wire Security Seal Assembly * These procedures are for MS2320 StratosH Scanner/Avery Scale models only...

  • Page 56: Platter / Horizontal Scan Window Replacement

    AINTENANCE LATTER ORIZONTAL INDOW EPLACEMENT Figure 68. Platter/Horizontal Scan Window Replacement* * See replacement parts on page 3.

  • Page 57: Vertical Scan Window Replacement

    AINTENANCE 46-46889) ERTICAL INDOW EPLACEMENT Figure 69. Vertical Scan Window Replacement AILY AINTENANCE Smudges and dirt can interfere with the proper scanning of a bar code. Therefore, the horizontal and vertical output windows will need occasional cleaning. For the glass window: Spray glass cleaner onto lint free, non-abrasive cleaning cloth.

  • Page 58: Troubleshooting

    ROUBLESHOOTING The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LEDs, beep or motor No power is being supplied Check the transformer, outlet and the power strip. Make sure spin.
  • Page 59 The auxiliary input port’s data format must match the main output format of the secondary scanner. * Refer to the MS2xxx Stratos Series Configuration Addendum ( 00-02034x) under Scanner Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.

  • Page 60: Scanner And Cable Terminations

    CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS The StratosH scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. When using the RS232/Full Speed USB/RS485 (-121) interface, the USB and RS485 interfaces are not active at the same time.
  • Page 61 CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS Figure 71. Scale Data (Dual Cable Applications) and Scale Display Connector Layout Scale RS232 to Host Scale to Display Scale Data, Dual Cable Applications Function Function Ground SIG1 Scale RS232 TX Out SIG2 Scale RS232 RX In SIG3 Scale RS232 RTS Out...

  • Page 62: Cable Connector Configurations

    CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS The following cables are examples of some of the standard cables that may be shipped with the StratosH scanner. Please keep in mind that every application is unique and the cables received with the StratosH may be custom cables that are not shown below.
  • Page 63 CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS Aux Port Configuration Cable*, 57-57008x-N-3 Function No Connect Output from Scanner Input to Scanner No Connect Ground 9-Pin D-Type Connector No Connect RS232 LSO/AUX Cable 57-57099x-3 OR 57-57099x-3-12 † Function Signal Ground RS232 from Aux / Secondary Scanner RS232 to Aux / Secondary Scanner RTS from Aux / Secondary Scanner CTS to Aux / Secondary Scanner...

  • Page 64: Regulatory Compliance

    EGULATORY OMPLIANCE Safety ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional.

  • Page 65: Emc

    EGULATORY OMPLIANCE Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 66: Weights & Measures

    EGULATORY OMPLIANCE Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class B Devices The following is applicable when the scanner cable is less than 3 meters (9.8 feet) in length when fully extended: Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant pas 3 métres (9.8 pieds) de long en extension maximale: Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist:...

  • Page 67: Limited Warranty

    These warranties are non-transferable. The duration of the limited warranty for the MS2320 is three (3) year(s). The accessories have a 90 day limited warranty from the date of manufacture.

  • Page 68: Patents

    ATENTS For patent information, please refer to www.honeywellaidc.com/patents.

  • Page 69: Index

    NDEX AC ..............see power ground ............... 54–57 application ............... 30 audible ............. see indicators AUX ............... 6, 53, 54 handles ................. 4, 6 host ............28, 29, 34, 52–53 beep ..............see indicators blue LED ............see indicators immunity ................59 button indicators ................
  • Page 70 NDEX scanner pinouts ..............54–57 ventilation ..............5, 9 seal ..............38, 42, 48 visual ................29 secondary scanner ............ 22, 23 voltage .............. 2, 5, 15–21 SELV ................. 15–21 volume ................ 6, 33 specifications ..............5 storage ................5 switch ................

  • Page 71: Customer Support

    E-mail: [email protected] Brazil Telephone: +55 (21) 3535-9100 Fax: +55 (21) 3535-9105 E-mail: [email protected] Mexico Telephone: 01-800-HONEYWELL (01-800-466-3993) E-mail: [email protected] Europe, Middle East, and Africa Telephone: +31 (0) 40 7999 393 Fax: +31 (0) 40 2425 672 E-mail: [email protected] Hong Kong...

  • Page 72: Product Service And Repair

    ERVICE AND EPAIR Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 76 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-02048 Rev J 4/11...

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