Panasonic KX-NCP1000 Programming Manual

Pure ip-pbx, virtual sip co line card
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Programming Manual
for Virtual SIP CO Line Card
Pure IP-PBX
KX-NCP500/KX-NCP1000
Model No.
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KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0200 or later
Document Version: 2009-12
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Summary of Contents for Panasonic KX-NCP1000

  • Page 1 Pure IP-PBX KX-NCP500/KX-NCP1000 Model No. Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0200 or later Document Version: 2009-12...
  • Page 2: Table Of Contents

    Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles ....52 4.1.2 V-SIPGW16 Protocol Trace ...................53 5 Appendix ....................55 Revision History ......................56 5.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx .........56 5.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx .........56 Index......................57 Programming Manual for Virtual SIP CO Line Card Document Version 2009-12...
  • Page 3: Overview

    Section 1 Overview This section provides an overview of the V-SIPGW16 card. Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 4: Information About Ip Telephony Service

    KX-NCP500 and two for the KX-NCP1000. The channel capacity of the card allows KX-NCP500 users to connect to up to 8 different ISP/ITSPs and allows KX-NCP1000 users to connect to up to 32 different ISP/ITSPs. V-SIPGW16 Connection Outline The following diagram illustrates a simple VoIP network connecting the V-SIPGW16 card to the Internet.
  • Page 5: Dns (Domain Name System)

    1.1 Information about IP Telephony Service Note • VoIP communication using the V-SIPGW16 card may deteriorate depending on the ITSP being used. • VoIP communication using the V-SIPGW16 card may deteriorate depending on the network conditions. DNS (Domain Name System) A DNS server normally provides the name resolution service for your computer.
  • Page 6 1.1 Information about IP Telephony Service Internet STUN STUN STUN Fixed IP Address Fixed IP Address Fixed IP Address STUN STUN STUN Server Server Server Server Server Server Server Server Server ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP Router (NAT enabled) Switching IP-PT PBX with...
  • Page 7: Important Notice For Subscription And Installation

    1.2.2 Firewall Requirements 1.2 Important Notice for Subscription and Installation 1.2.1 Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP CO lines (Ch).
  • Page 8: Bandwidth Requirements

    1.2.3 Bandwidth Requirements Router Requirements • Port Forwarding: It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V-SIPGW16 card if all of the following conditions are met: –...
  • Page 9: Specifications

    1.3 Specifications 1.3 Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer) Codecs G.711 (a-law and µ-law) G.729A...
  • Page 10 1.3 Specifications Programming Manual for Virtual SIP CO Line Card Document Version 2009-12...
  • Page 11: Preparations For Pc Programming

    Section 2 Preparations for PC Programming This section serves as reference operating instructions when using the Maintenance Console software to program the V-SIPGW16 card. Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 12: Maintenance Console Operating Instructions

    2.1.1 Installing and Starting the Maintenance Console 2.1 Maintenance Console Operating Instructions 2.1.1 Installing and Starting the Maintenance Console System programming, diagnosis and administration for the V-SIPGW16 card can be performed with a PC using the Maintenance Console. This section describes how to install and start the Maintenance Console. System Requirements Required Operating System •...
  • Page 13: Installing The Maintenance Console

    2.1.1 Installing and Starting the Maintenance Console RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind.
  • Page 14 2.1.1 Installing and Starting the Maintenance Console On the IP addressing information screen, the information for the IPCMPR card can be assigned automatically through a DHCP server or entered manually. Note If you change any information on this screen and click Apply, the PBX will need to be reset. When using a DHCP server: Select Enable for the DHCP Client setting.
  • Page 15 2.1.1 Installing and Starting the Maintenance Console When not using a DHCP server to obtain a DNS server IP address automatically: Select Manual for the DNS Server Address Method setting. In the Manual Preferred DNS Server IP Address box, type the IP address of the preferred DNS server.
  • Page 16: Installing The V-Sipgw16 Card To The Pbx

    2.2 Installing the V-SIPGW16 Card to the PBX 2.2 Installing the V-SIPGW16 Card to the PBX Under Configuration, click Slot. Move the mouse pointer over the PBX image of IPCMPR Virtual Slot at the top of the screen. Click Select Shelf. Click on the name of the V-SIPGW16 card.
  • Page 17: Programming The V-Sipgw16 Card

    Section 3 Programming the V-SIPGW16 Card This section serves as reference operating instructions when using the Maintenance Console software to program the V-SIPGW16 card. Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 18: Programming The V-Sipgw16 Card-Port Property

    SIP gateway port. A maximum of 8 SIP providers can be programmed for the KX-NCP500 and a maximum of 32 SIP providers can be programmed for the KX-NCP1000. A different SIP provider can be assigned to each virtual SIP gateway port.
  • Page 19: Main

    3.1.1 Main Click a desired tab. Enter information or select from the list for each parameter. Adding Settings to Provider Profiles Follow the steps below to add the settings to provider profiles. Click Add Provider. A dialog box will appear. Available virtual SIP gateway port numbers are displayed in the list. Highlight the desired port numbers or click Select All to select all the virtual SIP gateway port numbers to add the settings to provider profiles.
  • Page 20 3.1.1 Main Default Not Used Value Range Basic channel: The subscriber channel that is assigned the SIP registration information. Additional channel for ChN (N=1–16): The subordinative channel that uses the same registration information as a Basic channel for SIP sessions. Select the Basic channel number to which the Additional channel belongs. Not Used: The channel is not in use.
  • Page 21: Account

    3.1.2 Account Value Range 1–65535 SIP Service Domain Specifies the domain name provided by the SIP provider. Default Not stored. Value Range Max. 100 characters Subscriber Number Specifies the number used as the CLIP number. Default Not stored. Value Range Max.
  • Page 22: Register

    3.1.3 Register Default Current status Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network. User Name Specifies the user name (SIP Account) provided by the SIP provider. Default Not stored.
  • Page 23 3.1.3 Register Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. •...
  • Page 24: Nat

    3.1.4 NAT Value Range Disable, Enable Registrar Server—Name Specifies the domain name of the SIP registrar server. Default Not stored. Value Range Max. 100 characters Registrar Server—IP Address Specifies the IP address of the SIP registrar server. This setting is compulsory when a register IP address is provided.
  • Page 25 3.1.4 NAT Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range...
  • Page 26: Option

    3.1.5 Option 3.1.5 Option Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: •...
  • Page 27: Calling Party

    3.1.6 Calling Party Default 180 s Value Range 90–3600 s Session Refresh (Session Timer)—Refresh Method Specifies the type of request that the PBX sends to periodically refresh SIP sessions. Default re-INVITE Value Range UPDATE, re-INVITE Proxy-Require Option Specifies option tags in a Proxy-Require header field so that the SIP server is notified that the client is behind a router with NAT enabled and firewall.
  • Page 28 3.1.6 Calling Party This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range INS: The port is in service.
  • Page 29 3.1.6 Calling Party P-Preferred-Identity Header—SIP-URI Specifies the complete SIP-URI address of the P-Preferred-Identity header. The configuration in P-Preferred-Identity Header—User Part will be invalid if this parameter is set. Default Not stored. Value Range Max. 100 characters Number Format Selects the format of the CLIP number to be sent to the called party. Default National Value Range...
  • Page 30: Called Party

    3.1.7 Called Party Note If "Display name and SIP-URI" is selected, the display name part and the SIP-URI of the "From" header will be displayed as "Anonymous". [Example] From: Anonymous If "Display name only" is selected, only the display name part of the "From" header will be displayed as "Anonymous".
  • Page 31: Voice/Fax

    3.1.8 Voice/FAX Default National Value Range International, +International, National Type Specifies the header of the incoming SIP message in which the dialed number is stored. Default To header Value Range Request-URI, To header 3.1.8 Voice/FAX Slot Indicates the slot position (reference only). Default Current slot number Value Range...
  • Page 32 3.1.8 Voice/FAX IP Codec Priority—1st, 2nd, 3rd Specifies the priority of the codecs to be used. None is only available for 2nd and 3rd priorities. Default 1st: G.711A 2nd: G.711µ 3rd: G.729A Value Range G.711A, G.711µ, G.729A, None Packet Sampling Time (G.711A) Specifies the time interval between measurements (samples) of sound data during a conversation.
  • Page 33 3.1.8 Voice/FAX Value Range Disable, Enable FAX Sending Method Specifies the method of transporting the fax signal. Default G.711 Inband Value Range G.711 Inband, T.38 Maximum Bit Rate Specifies the maximum bit rate of the fax signal. Default No Speed Limit Value Range No Speed Limit, 2400 bps, 4800 bps, 7200 bps, 9600 bps, 12000 bps, 14400 bps FAX Detection Ability...
  • Page 34: Rtp/Rtcp

    3.1.9 RTP/RTCP Default Value Range 96–127 3.1.9 RTP/RTCP Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current slot number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: •...
  • Page 35 3.1.9 RTP/RTCP RTP QoS-ToS Priority Specifies the priority level in the ToS field. Default Value Range 0–7 RTP QoS-ToS Type Specifies the ToS type in the ToS field. Default Normal Value Range Normal, Monetary Cost, Reliability, Throughput, Delay RTP QoS-DSCP Specifies the value in the ToS field by a DSCP for DiffServ.
  • Page 36: T.38

    3.1.10 T.38 Default Value Range 5–60 s 3.1.10 T.38 Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status.
  • Page 37: T.38 Option

    3.1.11 T.38 Option T38 FAX UDPTL Error Correction – Redundancy Specifies whether to enable the redundancy feature when using the T.38 protocol. Default Enable Value Range Disable, Enable T38 FAX UDPTL Redundancy count for T.30 messages Specifies the redundancy count for T.30 messages when using the T.38 protocol. Default Value Range 0–7...
  • Page 38 3.1.11 T.38 Option Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. •...
  • Page 39: Dsp

    3.1.12 DSP Value Range Normal, Monetary Cost, Reliability, Throughput, Delay T38 FAX QoS-DSCP Specifies the value in the ToS field by a DSCP for DiffServ when using the T.38 protocol. This setting is compulsory when DSCP is selected in T38 FAX QoS Available. Default Not stored.
  • Page 40 3.1.12 DSP • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network.
  • Page 41: Supplementary Service

    3.1.13 Supplementary Service NLP Setting Specifies the NLP (Non-Linear Processor) setting to control echo sound quality. Default Weak Value Range Disable, Weak, Normal, Strong 3.1.13 Supplementary Service Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only).
  • Page 42 3.1.13 Supplementary Service Default Value Range Yes, No CNIP (Send) Specifies whether to send the caller’s name to be displayed on the called party’s telephone when making a SIP CO line call. Default Value Range Yes, No CNIP (Receive) Specifies whether to receive the caller’s name to be displayed on the called party’s telephone when receiving a SIP CO line call.
  • Page 43: Programming The V-Sipgw16 Card-Card Property

    3.2.1 Card Property 3.2 Programming the V-SIPGW16 Card—Card Property 3.2.1 Card Property The properties of the V-SIPGW card can be specified. To program the parameters, click Common Settings, and set the desired value. Accessing Card Properties Under Configuration, click Slot. Move the mouse pointer over the PBX image of IPCMPR Virtual Slot at the top of the screen.
  • Page 44 3.2.1 Card Property DHCP Alternate DNS Server IP Address Indicates the IP address of the alternate DNS server assigned automatically by the DHCP server (reference only). Default Not stored. Value Range 1.0.0.0–223.255.255.255 Manual Preferred DNS Server IP Address Specifies the IP address of the preferred DNS server manually. This setting is compulsory if a DNS server IP address is not assigned automatically.
  • Page 45 3.2.1 Card Property Value Range 1–65535 DNS Retry Interval Timer Specifies the length of time until a query is retried when no response is received from the DNS server. Default Value Range 1–10 s DNS Retry Counter Specifies the number of times that a query is retried when no response is received from the DNS server. Default Value Range 1–10...
  • Page 46: Programming The V-Sipgw16 Card-Shelf Property

    3.3.1 Main 3.3 Programming the V-SIPGW16 Card—Shelf Property Common settings for all of the V-SIPGW cards installed in the IPCMPR Virtual Shelf can be programmed. Accessing Shelf Properties Under Configuration, click Slot. Move the mouse pointer over the PBX image of IPCMPR Virtual Slot at the top of the screen. Click Select Shelf.
  • Page 47 3.3.1 Main Value Range Off, Fixed IP Addr., STUN NAT - Voice (RTP) UDP Port No. Specifies the starting port number of the dynamic ports used for NAT Traversal. Default 16000 Value Range 2–65000 (even number only) NAT - Keep Alive Packet Sending Ability Specifies whether to send Keep Alive packets in order to maintain the NAT binding information.
  • Page 48 3.3.1 Main NAT - Fixed Global IP Address Specifies the global IP address of the router with NAT enabled. This setting is compulsory if Fixed IP Addr. is selected in NAT Traversal. Default Not stored. Value Range 1.0.0.0–223.255.255.255 STUN Ability Specifies whether to open a protocol port of the STUN server to enable STUN feature.
  • Page 49: Timer

    3.3.2 Timer SIP Called Party Number Check Ability Specifies whether to receive a SIP CO line call when receiving the INVITE message with an incorrect target SIP-URI. The setting specified here is also applied when the request header is blank or contains characters that can not be modified to a receivable number.
  • Page 50 3.3.2 Timer Value Range 5–255 ´ 100 ms SIP T2 Specifies the retransmission interval time for INVITE responses and non-INVITE requests. Default 40 x 100 ms Value Range 40–255 ´ 100 ms Programming Manual for Virtual SIP CO Line Card Document Version 2009-12...
  • Page 51: Maintenance

    Section 4 Maintenance This section serves as reference operating instructions for data management of the V-SIPGW16 card using the Maintenance Console software. Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 52: Configuration Management

    4.1.1 Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles 4.1 Configuration Management 4.1.1 Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles The configuration data (V-SIPGW16 card—Port Property) or provider profiles (if updated provider profiles are available) for the V-SIPGW16 card can be exported or imported using the Import/Export tool. Follow the steps below to import or export the configuration data or provider profiles: Note To access the following menu options, you must be logged in to the Maintenance Console in Batch or...
  • Page 53: V-Sipgw16 Protocol Trace

    4.1.2 V-SIPGW16 Protocol Trace 4.1.2 V-SIPGW16 Protocol Trace The trace data of protocol activity can be collected from the V-SIPGW16 card and saved to the PC, using the utility, V-SIPGW16 Protocol Trace. This option requires that the target V-SIPGW16 card be set to INS status. Follow the steps below to trace and file V-SIPGW16 card protocol activity: Note To access the following menu options, you must be logged in to the Maintenance Console in Batch or...
  • Page 54 4.1.2 V-SIPGW16 Protocol Trace Programming Manual for Virtual SIP CO Line Card Document Version 2009-12...
  • Page 55: Appendix

    Section 5 Appendix Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 56: Revision History

    5.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx 5.1 Revision History 5.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Changed Contents • 2.1.1 Installing and Starting the Maintenance Console Starting the Maintenance Console and Assigning the Basic Items (Quick Setup) 5.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx...
  • Page 57: Index

    Index Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 58 Accessing Port Properties Accessing Shelf Properties Adding Settings to Provider Profiles, Port Property Required Bandwidth for Each Channel Automatic Programming, Port Property Revision History, KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Revision History, KX-NCP500/KX-NCP1000 PBMPR Bandwidth Requirements Software File Version 2.02xx...
  • Page 59 Notes Document Version 2009-12 Programming Manual for Virtual SIP CO Line Card...
  • Page 60 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009 PSQX4749XA KK0908TE2129 (v0.004)

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